89,196 Office Specialist jobs in the United Kingdom
QPPV Office Specialist
Weybridge, South East
Clinigen
Posted 598 days ago
Job Viewed
Job Description
We welcome applications from individuals based within a commutable distance to our Burton-on-Trent, Staffordshire or Weybridge, Surrey offices or alternatively we can consider UK remote based applications for the right individual.
This role will play a key part in supporting with managing the QPPV office and ensuring the QPPV has access to and regularly receives all relevant information required to demonstrate oversight of the pharmacovigilance (PV) system. In addition, responsible for update and maintenance of the Pharmacovigilance system master file (PSMF). This role will also ensure projects adhere to Good Pharmacovigilance Practice and regulatory requirements.
This role requires you to be a passionate pharmacovigilance professional, who is a dedicated and enthusiastic team player, that strives to gain and maintain an exceptional reputation for Clinigen and their Clients and who is knowledgeable, cares and produces high quality work.
Key Responsibilities:
- Develop and maintain an understanding of the different components of the PV system and their interactions.
- Update and maintain the Pharmacovigilance System Master File (PSMF) for the UK, EU and/or global.
- Responsible for the PSMF process, which includes maintaining a system/process (i.e., manage and maintain the PSMF schedule, the allocation and training of PSMF key contributors and ensure the PSMF schedule is kept up to date at all times).
- Responsible for timely collation and compiling of the required data for the PSMF by liaising with relevant key stakeholders and/or the clients.
- Review of the collated information for completeness and accuracy.
- Responsible for timely sign-off of the PSMF as per the procedures.
- Manage the QPPV mailbox and respond to internal and client queries.
- Manage, co-ordinate and prepare for any periodic/ad-hoc QPPV related meetings. Schedule meetings, ensuring relevant key stakeholders are present, collating metrics/data for presentation, taking meeting minutes etc.
- Facilitate and enhance cross-functional communication with the QPPV Office and the global businesses.
- Ensure the QPPV has access to and regularly receives all information required to demonstrate oversight of the global PV system.
- Responsible for ensuring shared storage area such as SharePoint is kept up to date for QPPV oversight.
- Maintain awareness of all relevant national, European and global pharmacovigilance legislations.
- Provide support with XEVMPD updates, if required.
- Support with planned deviations and assess impact to the PV system with integration of newly acquired or approved products and update PSMF as required.
- Support with audits and inspections.
- Perform any ad-hoc activities that arise in relation to the PSMF management, and in the maintenance of processes and systems to assist with QPPV oversight.
- Attend meetings to assess impact to the PV system and decide if changes are significant or non-significant relating to PSMF update.
- Train and mentor junior employees.
- Increase awareness of the PSMF by training relevant individuals on the legislation and company procedure.
Requirements
- Previous experience with QPPV office management and PSMF desired, but not essential.
- Strong PV background relating to post-marketing experience essential. Clinical experience desired but not essential.
- Previous knowledge and experience with XEVMPD beneficial.
- Ability to present complex data/information at all levels of the organisation and externally
- Analytical thinking, with proven ability to lead whilst applying sound judgment
- Attention to detail and the ability to work effectively in an environment characterised by tight timelines and changing priorities
- Understanding of impact of emerging regulatory requirements and implications globally
- Proven leadership skills with regards to people, projects, and execution of plans and processes
- Excellent organisational and prioritisation skills and strong analytical / problem solving skills
- Excellent oral and written communication skills and commitment to mentoring / training PV team
- Extensive knowledge of MS Office Applications and systems
- Proven ability to work collaboratively within a matrix and/or cross-functional environment. Ability to build relationships with key internal and external customers
- Self-motivated and organised, with the ability to work unsupervised for periods of time
Benefits
- 27 days holiday plus 8 bank holidays
- Pension contributions 4.5% matched
- Life assurance 4 x annual salary
- Flexible Benefits Platform with £25/month Company contribution
- Annual salary review
- Independent financial advice service
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards
This advertiser has chosen not to accept applicants from your region.
0
Account Director Americas - Specialist Sales Support Office
London, London
Hilton
Posted 8 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
+ **Grow your Career !**
+ **Personal Development** programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( )
+ **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
+ **Team Member Referral Program**
+ **High street discounts:** with Perks at Work
+ **Discounted dental and health cover**
+ **Modern and inclusive** **Team Member's areas**
+ **Pension**
+ **Work from home**
+ **Car Allowance**
**Position Summary:**
**Scotland Cluster - candidate must be based in or around London (work from home)**
The Account Director will manage and grow the highest value and largest potential Share of Wallet accounts for Owned & Operated Hotels in the UK&I and will be 100% dedicated to driving new and existing opportunities from the AMERICAS region. This role will create and communicate account strategies to drive an increased market share and demonstrate value to both internal and external customers. With a passion for maintaining and developing relationships with all customers and stakeholders, the ideal candidate will have a strong hotel commercial background and an excellent understanding of working with international partners. This role is exclusively focused on Owned & Operated UK&I hotels. The position is remote; however, it does require frequent international travel (approximately 30-35%) as well as some travel in the UK for all team tradeshows and internal meetings.
**Planning Activities**
+ Develops strategies and directions for accounts in remit.
+ Identifies and evaluates business opportunities for the company and directs accordingly.
+ Executes strategic account development plans and supports communications of key messages internally and externally.
+ Develops appropriate objectives for each account / market and directs their achievement.
+ Accountable for the delivery of the strategy and activities of the accounts and markets assigned.
+ Total account management focus.
+ Quickly determine the segments within the account that provide the greater opportunities.
**Organising Activities**
+ Organised engagements with AMERICAS-based customers (in person or virtual) and participates in UK&I activities such as familiarization trips, site visits, and customer visits, providing Owned & Operated hotels with exposure to these key markets.
+ Directs assignment of tasks ensuring optimum allocation of resources.
+ Monitors and reviews the impact of marketing initiatives on the account strategy.
+ Establishes and develops effective working relationships with key customers.
+ Networks with sub account handlers
+ Strengthens relationship with UK&I Owned and Operated hotels.
+ Works the opportunities via third parties.
+ Builds, implements and communicates the account strategies, delivering the expected targets.
+ Develops Account Plans that specify objectives, timescales and sales methods to support the defined account strategy and ensures maximum opportunity for account penetration.
+ Accurately identifies the level of influence and decision-making power of contacts in the customer organization and uses these to secure business.
+ Accountable for communicating the strategy, ADP and activities on a quarterly basis, along with relevant issues, opportunities and successes.
**Directing & Controlling Activities**
+ Reviews of Account Development Plans on a quarterly basis, updating records accordingly.
+ Implements account for specific marketing initiatives to help drive the business.
+ Agrees marketing activity to underpin the account strategies and deliver increased customer / market share.
+ Works within approved budgets and adjusts activities and expenses to ensure optimal financial results.
+ To provide accurate management reports to review account performance and communicate future plans.
+ Reviews customer base to determine new opportunities for account penetration.
**Tradeshow & Sales Missions**
In addition to the performance of the essential functions, this position will be required to perform the following supportive function, with the percentage of time performing each function to be solely determined by the line managed based upon the requirements of the company.
+ Attendance at National and International sales missions and tradeshows.
**Measurement (Target)**
+ Hotel performance to budget (20%)
+ Individual performance, targets as agreed by NDOS (80%)
**Specific Job Knowledge, Skill and Ability**
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required
+ **Previous experience as a Senior Sales Manager, Assistant Director of Sales, or equivalent sales role.**
+ Excellent communication skills; presentations, written and public speaking.
+ Ability to direct collaboration among cross-functional teams including external resources.
+ Leads by example to resolve conflicts, introduce change and ensure collaboration among others.
+ Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information.
+ Ability to take initiative to identify, prioritize and implement actions required to achieve account goals.
+ Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems.
+ Ability to work independently.
+ Ability to adjust plans and priorities as situations change.
+ Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions.
+ Self-reliant, working with minimal control and direction.
+ Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members.
+ Contributes and is effective when teamwork with peers.
+ Has good relationship management skills and presents the appropriate professional image to customers and external contacts.
+ Can handle more than one task/situation at a time.
+ University degree or experience in lieu thereof.
+ Significant work experience in customer-facing, revenue generating roles.
+ Experience working in multi-cultural or international settings.
+ Fluency in English.
Preferred
+ A graduate of a hospitality management school, Hotel Management School or a similar degree.
+ Knowledge of Salesforce, Delphi or a similar database/reservations system
+ Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles.
+ In-depth knowledge of business sector(s) they manage.
+ International experience is advantageous, ideally with the AMERICAS Region.
+ Working knowledge at least one other language
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Finance_
**Title:** _Account Director Americas - Specialist Sales Support Office_
**Location:** _null_
**Requisition ID:** _HOT0BYSX_
**EOE/AA/Disabled/Veterans**
**A WORLD OF REWARDS**
+ **Grow your Career !**
+ **Personal Development** programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( )
+ **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
+ **Team Member Referral Program**
+ **High street discounts:** with Perks at Work
+ **Discounted dental and health cover**
+ **Modern and inclusive** **Team Member's areas**
+ **Pension**
+ **Work from home**
+ **Car Allowance**
**Position Summary:**
**Scotland Cluster - candidate must be based in or around London (work from home)**
The Account Director will manage and grow the highest value and largest potential Share of Wallet accounts for Owned & Operated Hotels in the UK&I and will be 100% dedicated to driving new and existing opportunities from the AMERICAS region. This role will create and communicate account strategies to drive an increased market share and demonstrate value to both internal and external customers. With a passion for maintaining and developing relationships with all customers and stakeholders, the ideal candidate will have a strong hotel commercial background and an excellent understanding of working with international partners. This role is exclusively focused on Owned & Operated UK&I hotels. The position is remote; however, it does require frequent international travel (approximately 30-35%) as well as some travel in the UK for all team tradeshows and internal meetings.
**Planning Activities**
+ Develops strategies and directions for accounts in remit.
+ Identifies and evaluates business opportunities for the company and directs accordingly.
+ Executes strategic account development plans and supports communications of key messages internally and externally.
+ Develops appropriate objectives for each account / market and directs their achievement.
+ Accountable for the delivery of the strategy and activities of the accounts and markets assigned.
+ Total account management focus.
+ Quickly determine the segments within the account that provide the greater opportunities.
**Organising Activities**
+ Organised engagements with AMERICAS-based customers (in person or virtual) and participates in UK&I activities such as familiarization trips, site visits, and customer visits, providing Owned & Operated hotels with exposure to these key markets.
+ Directs assignment of tasks ensuring optimum allocation of resources.
+ Monitors and reviews the impact of marketing initiatives on the account strategy.
+ Establishes and develops effective working relationships with key customers.
+ Networks with sub account handlers
+ Strengthens relationship with UK&I Owned and Operated hotels.
+ Works the opportunities via third parties.
+ Builds, implements and communicates the account strategies, delivering the expected targets.
+ Develops Account Plans that specify objectives, timescales and sales methods to support the defined account strategy and ensures maximum opportunity for account penetration.
+ Accurately identifies the level of influence and decision-making power of contacts in the customer organization and uses these to secure business.
+ Accountable for communicating the strategy, ADP and activities on a quarterly basis, along with relevant issues, opportunities and successes.
**Directing & Controlling Activities**
+ Reviews of Account Development Plans on a quarterly basis, updating records accordingly.
+ Implements account for specific marketing initiatives to help drive the business.
+ Agrees marketing activity to underpin the account strategies and deliver increased customer / market share.
+ Works within approved budgets and adjusts activities and expenses to ensure optimal financial results.
+ To provide accurate management reports to review account performance and communicate future plans.
+ Reviews customer base to determine new opportunities for account penetration.
**Tradeshow & Sales Missions**
In addition to the performance of the essential functions, this position will be required to perform the following supportive function, with the percentage of time performing each function to be solely determined by the line managed based upon the requirements of the company.
+ Attendance at National and International sales missions and tradeshows.
**Measurement (Target)**
+ Hotel performance to budget (20%)
+ Individual performance, targets as agreed by NDOS (80%)
**Specific Job Knowledge, Skill and Ability**
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required
+ **Previous experience as a Senior Sales Manager, Assistant Director of Sales, or equivalent sales role.**
+ Excellent communication skills; presentations, written and public speaking.
+ Ability to direct collaboration among cross-functional teams including external resources.
+ Leads by example to resolve conflicts, introduce change and ensure collaboration among others.
+ Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information.
+ Ability to take initiative to identify, prioritize and implement actions required to achieve account goals.
+ Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems.
+ Ability to work independently.
+ Ability to adjust plans and priorities as situations change.
+ Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions.
+ Self-reliant, working with minimal control and direction.
+ Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members.
+ Contributes and is effective when teamwork with peers.
+ Has good relationship management skills and presents the appropriate professional image to customers and external contacts.
+ Can handle more than one task/situation at a time.
+ University degree or experience in lieu thereof.
+ Significant work experience in customer-facing, revenue generating roles.
+ Experience working in multi-cultural or international settings.
+ Fluency in English.
Preferred
+ A graduate of a hospitality management school, Hotel Management School or a similar degree.
+ Knowledge of Salesforce, Delphi or a similar database/reservations system
+ Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles.
+ In-depth knowledge of business sector(s) they manage.
+ International experience is advantageous, ideally with the AMERICAS Region.
+ Working knowledge at least one other language
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Finance_
**Title:** _Account Director Americas - Specialist Sales Support Office_
**Location:** _null_
**Requisition ID:** _HOT0BYSX_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
1
Account Director Americas u2013 Specialist Sales Support Office
London, London
Hilton
Posted 7 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. u201cTo share the light and warmth of hospitalityu201d. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
**Grow your Career !** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Discounted dental and health cover** **Modern and inclusive** **Team Memberu2019s areas** **Pension** **Work from home** **Car Allowance**
**Position Summary:**
**Scotland Cluster - candidate must be based in or around London (work from home)**
The Account Director will manage and grow the highest value and largest potential Share of Wallet accounts for Owned & Operated Hotels in the UK&I and will be 100% dedicated to driving new and existing opportunities from the AMERICAS region. This role will create and communicate account strategies to drive an increased market share and demonstrate value to both internal and external customers. With a passion for maintaining and developing relationships with all customers and stakeholders, the ideal candidate will have a strong hotel commercial background and an excellent understanding of working with international partners. This role is exclusively focused on Owned & Operated UK&I hotels. The position is remote; however, it does require frequent international travel (approximately 30u %) as well as some travel in the UK for all team tradeshows and internal meetings.
**Planning Activities**
Develops strategies and directions for accounts in remit. Identifies and evaluates business opportunities for the company and directs accordingly. Executes strategic account development plans and supports communications of key messages internally and externally. Develops appropriate objectives for each account / market and directs their achievement. Accountable for the delivery of the strategy and activities of the accounts and markets assigned. Total account management focus. Quickly determine the segments within the account that provide the greater opportunities.
**Organising Activities**
Organised engagements with AMERICAS-based customers (in person or virtual) and participates in UK&I activities such as familiarization trips, site visits, and customer visits, providing Owned & Operated hotels with exposure to these key markets. Directs assignment of tasks ensuring optimum allocation of resources. Monitors and reviews the impact of marketing initiatives on the account strategy. Establishes and develops effective working relationships with key customers. Networks with sub account handlers Strengthens relationship with UK&I Owned and Operated hotels. Works the opportunities via third parties. Builds, implements and communicates the account strategies, delivering the expected targets. Develops Account Plans that specify objectives, timescales and sales methods to support the defined account strategy and ensures maximum opportunity for account penetration. Accurately identifies the level of influence and decision-making power of contacts in the customer organization and uses these to secure business. Accountable for communicating the strategy, ADP and activities on a quarterly basis, along with relevant issues, opportunities and successes.
**Directing & Controlling Activities**
Reviews of Account Development Plans on a quarterly basis, updating records accordingly. Implements account for specific marketing initiatives to help drive the business. Agrees marketing activity to underpin the account strategies and deliver increased customer / market share. Works within approved budgets and adjusts activities and expenses to ensure optimal financial results. To provide accurate management reports to review account performance and communicate future plans. Reviews customer base to determine new opportunities for account penetration.
**Tradeshow & Sales Missions**
In addition to the performance of the essential functions, this position will be required to perform the following supportive function, with the percentage of time performing each function to be solely determined by the line managed based upon the requirements of the company.
Attendance at National and International sales missions and tradeshows.
**Measurement (Target)**
Hotel performance to budget (20%) Individual performance, targets as agreed by NDOS (80%)
**Specific Job Knowledge, Skill and Ability**
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required
**Previous experience as a Senior Sales Manager, Assistant Director of Sales, or equivalent sales role.** Excellent communication skills; presentations, written and public speaking. Ability to direct collaboration among cross-functional teams including external resources. Leads by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information. Ability to take initiative to identify, prioritize and implement actions required to achieve account goals. Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems. Ability to work independently. Ability to adjust plans and priorities as situations change. Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions. Self-reliant, working with minimal control and direction. Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members. Contributes and is effective when teamwork with peers. Has good relationship management skills and presents the appropriate professional image to customers and external contacts. Can handle more than one task/situation at a time. University degree or experience in lieu thereof. Significant work experience in customer-facing, revenue generating roles. Experience working in multi-cultural or international settings. Fluency in English.
Preferred
A graduate of a hospitality management school, Hotel Management School or a similar degree. Knowledge of Salesforce, Delphi or a similar database/reservations system Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles. In-depth knowledge of business sector(s) they manage. International experience is advantageous, ideally with the AMERICAS Region. Working knowledge at least one other language
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Finance_
**Title:** _Account Director Americas u2013 Specialist Sales Support Office_
**Location:** _null_
**Requisition ID:** _HOT0BYSX_
**EOE/AA/Disabled/Veterans**
**A WORLD OF REWARDS**
**Grow your Career !** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Discounted dental and health cover** **Modern and inclusive** **Team Memberu2019s areas** **Pension** **Work from home** **Car Allowance**
**Position Summary:**
**Scotland Cluster - candidate must be based in or around London (work from home)**
The Account Director will manage and grow the highest value and largest potential Share of Wallet accounts for Owned & Operated Hotels in the UK&I and will be 100% dedicated to driving new and existing opportunities from the AMERICAS region. This role will create and communicate account strategies to drive an increased market share and demonstrate value to both internal and external customers. With a passion for maintaining and developing relationships with all customers and stakeholders, the ideal candidate will have a strong hotel commercial background and an excellent understanding of working with international partners. This role is exclusively focused on Owned & Operated UK&I hotels. The position is remote; however, it does require frequent international travel (approximately 30u %) as well as some travel in the UK for all team tradeshows and internal meetings.
**Planning Activities**
Develops strategies and directions for accounts in remit. Identifies and evaluates business opportunities for the company and directs accordingly. Executes strategic account development plans and supports communications of key messages internally and externally. Develops appropriate objectives for each account / market and directs their achievement. Accountable for the delivery of the strategy and activities of the accounts and markets assigned. Total account management focus. Quickly determine the segments within the account that provide the greater opportunities.
**Organising Activities**
Organised engagements with AMERICAS-based customers (in person or virtual) and participates in UK&I activities such as familiarization trips, site visits, and customer visits, providing Owned & Operated hotels with exposure to these key markets. Directs assignment of tasks ensuring optimum allocation of resources. Monitors and reviews the impact of marketing initiatives on the account strategy. Establishes and develops effective working relationships with key customers. Networks with sub account handlers Strengthens relationship with UK&I Owned and Operated hotels. Works the opportunities via third parties. Builds, implements and communicates the account strategies, delivering the expected targets. Develops Account Plans that specify objectives, timescales and sales methods to support the defined account strategy and ensures maximum opportunity for account penetration. Accurately identifies the level of influence and decision-making power of contacts in the customer organization and uses these to secure business. Accountable for communicating the strategy, ADP and activities on a quarterly basis, along with relevant issues, opportunities and successes.
**Directing & Controlling Activities**
Reviews of Account Development Plans on a quarterly basis, updating records accordingly. Implements account for specific marketing initiatives to help drive the business. Agrees marketing activity to underpin the account strategies and deliver increased customer / market share. Works within approved budgets and adjusts activities and expenses to ensure optimal financial results. To provide accurate management reports to review account performance and communicate future plans. Reviews customer base to determine new opportunities for account penetration.
**Tradeshow & Sales Missions**
In addition to the performance of the essential functions, this position will be required to perform the following supportive function, with the percentage of time performing each function to be solely determined by the line managed based upon the requirements of the company.
Attendance at National and International sales missions and tradeshows.
**Measurement (Target)**
Hotel performance to budget (20%) Individual performance, targets as agreed by NDOS (80%)
**Specific Job Knowledge, Skill and Ability**
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required
**Previous experience as a Senior Sales Manager, Assistant Director of Sales, or equivalent sales role.** Excellent communication skills; presentations, written and public speaking. Ability to direct collaboration among cross-functional teams including external resources. Leads by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information. Ability to take initiative to identify, prioritize and implement actions required to achieve account goals. Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems. Ability to work independently. Ability to adjust plans and priorities as situations change. Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions. Self-reliant, working with minimal control and direction. Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members. Contributes and is effective when teamwork with peers. Has good relationship management skills and presents the appropriate professional image to customers and external contacts. Can handle more than one task/situation at a time. University degree or experience in lieu thereof. Significant work experience in customer-facing, revenue generating roles. Experience working in multi-cultural or international settings. Fluency in English.
Preferred
A graduate of a hospitality management school, Hotel Management School or a similar degree. Knowledge of Salesforce, Delphi or a similar database/reservations system Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles. In-depth knowledge of business sector(s) they manage. International experience is advantageous, ideally with the AMERICAS Region. Working knowledge at least one other language
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Finance_
**Title:** _Account Director Americas u2013 Specialist Sales Support Office_
**Location:** _null_
**Requisition ID:** _HOT0BYSX_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
2
Account Director Americas u2013 Specialist Sales Support Office
London, London
Hilton
Posted 7 days ago
Job Viewed
Job Description
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. u201cTo share the light and warmth of hospitalityu201d. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**A WORLD OF REWARDS**
**Grow your Career !** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Discounted dental and health cover** **Modern and inclusive** **Team Memberu2019s areas** **Pension** **Work from home** **Car Allowance**
**Position Summary:**
**Scotland Cluster - candidate must be based in or around London (work from home)**
The Account Director will manage and grow the highest value and largest potential Share of Wallet accounts for Owned & Operated Hotels in the UK&I and will be 100% dedicated to driving new and existing opportunities from the AMERICAS region. This role will create and communicate account strategies to drive an increased market share and demonstrate value to both internal and external customers. With a passion for maintaining and developing relationships with all customers and stakeholders, the ideal candidate will have a strong hotel commercial background and an excellent understanding of working with international partners. This role is exclusively focused on Owned & Operated UK&I hotels. The position is remote; however, it does require frequent international travel (approximately 30u %) as well as some travel in the UK for all team tradeshows and internal meetings.
**Planning Activities**
Develops strategies and directions for accounts in remit. Identifies and evaluates business opportunities for the company and directs accordingly. Executes strategic account development plans and supports communications of key messages internally and externally. Develops appropriate objectives for each account / market and directs their achievement. Accountable for the delivery of the strategy and activities of the accounts and markets assigned. Total account management focus. Quickly determine the segments within the account that provide the greater opportunities.
**Organising Activities**
Organised engagements with AMERICAS-based customers (in person or virtual) and participates in UK&I activities such as familiarization trips, site visits, and customer visits, providing Owned & Operated hotels with exposure to these key markets. Directs assignment of tasks ensuring optimum allocation of resources. Monitors and reviews the impact of marketing initiatives on the account strategy. Establishes and develops effective working relationships with key customers. Networks with sub account handlers Strengthens relationship with UK&I Owned and Operated hotels. Works the opportunities via third parties. Builds, implements and communicates the account strategies, delivering the expected targets. Develops Account Plans that specify objectives, timescales and sales methods to support the defined account strategy and ensures maximum opportunity for account penetration. Accurately identifies the level of influence and decision-making power of contacts in the customer organization and uses these to secure business. Accountable for communicating the strategy, ADP and activities on a quarterly basis, along with relevant issues, opportunities and successes.
**Directing & Controlling Activities**
Reviews of Account Development Plans on a quarterly basis, updating records accordingly. Implements account for specific marketing initiatives to help drive the business. Agrees marketing activity to underpin the account strategies and deliver increased customer / market share. Works within approved budgets and adjusts activities and expenses to ensure optimal financial results. To provide accurate management reports to review account performance and communicate future plans. Reviews customer base to determine new opportunities for account penetration.
**Tradeshow & Sales Missions**
In addition to the performance of the essential functions, this position will be required to perform the following supportive function, with the percentage of time performing each function to be solely determined by the line managed based upon the requirements of the company.
Attendance at National and International sales missions and tradeshows.
**Measurement (Target)**
Hotel performance to budget (20%) Individual performance, targets as agreed by NDOS (80%)
**Specific Job Knowledge, Skill and Ability**
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required
**Previous experience as a Senior Sales Manager, Assistant Director of Sales, or equivalent sales role.** Excellent communication skills; presentations, written and public speaking. Ability to direct collaboration among cross-functional teams including external resources. Leads by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information. Ability to take initiative to identify, prioritize and implement actions required to achieve account goals. Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems. Ability to work independently. Ability to adjust plans and priorities as situations change. Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions. Self-reliant, working with minimal control and direction. Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members. Contributes and is effective when teamwork with peers. Has good relationship management skills and presents the appropriate professional image to customers and external contacts. Can handle more than one task/situation at a time. University degree or experience in lieu thereof. Significant work experience in customer-facing, revenue generating roles. Experience working in multi-cultural or international settings. Fluency in English.
Preferred
A graduate of a hospitality management school, Hotel Management School or a similar degree. Knowledge of Salesforce, Delphi or a similar database/reservations system Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles. In-depth knowledge of business sector(s) they manage. International experience is advantageous, ideally with the AMERICAS Region. Working knowledge at least one other language
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Finance_
**Title:** _Account Director Americas u2013 Specialist Sales Support Office_
**Location:** _null_
**Requisition ID:** _HOT0BYSX_
**EOE/AA/Disabled/Veterans**
**A WORLD OF REWARDS**
**Grow your Career !** **Personal Development** programmes designed to support you at every step of your career **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing ( ) **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **High street discounts:** with Perks at Work **Discounted dental and health cover** **Modern and inclusive** **Team Memberu2019s areas** **Pension** **Work from home** **Car Allowance**
**Position Summary:**
**Scotland Cluster - candidate must be based in or around London (work from home)**
The Account Director will manage and grow the highest value and largest potential Share of Wallet accounts for Owned & Operated Hotels in the UK&I and will be 100% dedicated to driving new and existing opportunities from the AMERICAS region. This role will create and communicate account strategies to drive an increased market share and demonstrate value to both internal and external customers. With a passion for maintaining and developing relationships with all customers and stakeholders, the ideal candidate will have a strong hotel commercial background and an excellent understanding of working with international partners. This role is exclusively focused on Owned & Operated UK&I hotels. The position is remote; however, it does require frequent international travel (approximately 30u %) as well as some travel in the UK for all team tradeshows and internal meetings.
**Planning Activities**
Develops strategies and directions for accounts in remit. Identifies and evaluates business opportunities for the company and directs accordingly. Executes strategic account development plans and supports communications of key messages internally and externally. Develops appropriate objectives for each account / market and directs their achievement. Accountable for the delivery of the strategy and activities of the accounts and markets assigned. Total account management focus. Quickly determine the segments within the account that provide the greater opportunities.
**Organising Activities**
Organised engagements with AMERICAS-based customers (in person or virtual) and participates in UK&I activities such as familiarization trips, site visits, and customer visits, providing Owned & Operated hotels with exposure to these key markets. Directs assignment of tasks ensuring optimum allocation of resources. Monitors and reviews the impact of marketing initiatives on the account strategy. Establishes and develops effective working relationships with key customers. Networks with sub account handlers Strengthens relationship with UK&I Owned and Operated hotels. Works the opportunities via third parties. Builds, implements and communicates the account strategies, delivering the expected targets. Develops Account Plans that specify objectives, timescales and sales methods to support the defined account strategy and ensures maximum opportunity for account penetration. Accurately identifies the level of influence and decision-making power of contacts in the customer organization and uses these to secure business. Accountable for communicating the strategy, ADP and activities on a quarterly basis, along with relevant issues, opportunities and successes.
**Directing & Controlling Activities**
Reviews of Account Development Plans on a quarterly basis, updating records accordingly. Implements account for specific marketing initiatives to help drive the business. Agrees marketing activity to underpin the account strategies and deliver increased customer / market share. Works within approved budgets and adjusts activities and expenses to ensure optimal financial results. To provide accurate management reports to review account performance and communicate future plans. Reviews customer base to determine new opportunities for account penetration.
**Tradeshow & Sales Missions**
In addition to the performance of the essential functions, this position will be required to perform the following supportive function, with the percentage of time performing each function to be solely determined by the line managed based upon the requirements of the company.
Attendance at National and International sales missions and tradeshows.
**Measurement (Target)**
Hotel performance to budget (20%) Individual performance, targets as agreed by NDOS (80%)
**Specific Job Knowledge, Skill and Ability**
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Required
**Previous experience as a Senior Sales Manager, Assistant Director of Sales, or equivalent sales role.** Excellent communication skills; presentations, written and public speaking. Ability to direct collaboration among cross-functional teams including external resources. Leads by example to resolve conflicts, introduce change and ensure collaboration among others. Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information. Ability to take initiative to identify, prioritize and implement actions required to achieve account goals. Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems. Ability to work independently. Ability to adjust plans and priorities as situations change. Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions. Self-reliant, working with minimal control and direction. Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members. Contributes and is effective when teamwork with peers. Has good relationship management skills and presents the appropriate professional image to customers and external contacts. Can handle more than one task/situation at a time. University degree or experience in lieu thereof. Significant work experience in customer-facing, revenue generating roles. Experience working in multi-cultural or international settings. Fluency in English.
Preferred
A graduate of a hospitality management school, Hotel Management School or a similar degree. Knowledge of Salesforce, Delphi or a similar database/reservations system Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles. In-depth knowledge of business sector(s) they manage. International experience is advantageous, ideally with the AMERICAS Region. Working knowledge at least one other language
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Finance_
**Title:** _Account Director Americas u2013 Specialist Sales Support Office_
**Location:** _null_
**Requisition ID:** _HOT0BYSX_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
3
Customer Service
Antrim, Northern Ireland
£13 - £31 Hourly
Blue Arrow
Posted 2 days ago
Job Viewed
Job Description
BT Customer Service Advisor
Location: Belfast
Pay Rates: 13.42 to 31.27 per hour, depending on working hours.
Hours: Full Time 37.5
Shift Pattern Options:
Option 1: 4 Week working rota of 2x weeks of earlies with shifts falling between 06:00 to 17:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.
Option2: 4 Week working rota of 2x weeks of earlies with shifts falling between 08:00 to 19:00 and 2x weeks of late shifts falling between 12:00 to 23:00. Rest days will very over the weeks, but some rest days will be fixed and fall on a weekend.
Training will be full-time, and hours will fall between days and evenings.
Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period
Contract: Temporary to Permanent opportunities
Start Date: 13/10/2025.
Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training.
The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry.
This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too.
As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding.
As a 999 Call Handler you will demonstrate:
* Successful Communication and Active Listening skills
* Critical thinking whilst working under pressure, to empathetically support others
* A caring nature to support individuals in their most critical time of need
* Emotional Intelligence and Heightened Self & Social Awareness
* Good standards of literacy and IT skills with a diligent nature
Comprehensive training will be provided along with ongoing support from trainers, your team leaders, and your colleagues.
As part of the BT Voice Services community, you will also have the opportunity to be multi-skilled into several areas, as BT are not just there for emergencies. BT apply their knowledge, skills and technology to a whole range of high volume, inbound call handling scenarios - from Rapid Response, Relay UK services and Directory Enquires.
Rewards & Benefits:
* Attractive pay rates,
* Overtime opportunities
* Career progression
* Full paid training
* Instant access to Blue Arrow training portal
* Auto enrolment in pension scheme
* 28 days paid holiday
All applications will be subject to pre-employment and referencing checks, inclusive of DBS.
So, if you're looking for a Call Centre role where you'll go home after every shift knowing that you've made a difference, then apply with us today!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Durham, North East
£12 Hourly
Manpower UK Ltd
Posted 2 days ago
Job Viewed
Job Description
Working Monday - Friday 09.00 - 17.00
- To support the ongoing maintenance and enhancement of the customer portal by managing data entry, updating documentation, refining communication scripts, and conducting outbound customer calls to ensure accurate information and a high standard of service delivery.
Customer Portal Updates
- Review and update content within the customer portal.
- Ensure accuracy and consistency of customer-facing information.
- Flag and correct any data discrepancies or outdated content.
Document & Data Handling
- Support with uploading, organising, and maintaining customer documents.
- Perform accurate data entry and validation tasks.
- Maintain confidentiality and data protection standards at all times.
Customer Communication
- Make outbound calls to customers to verify information, follow up on queries, or provide updates.
- Log call outcomes and update customer records accordingly.
- Handle customer interactions professionally.
Skills & Experience Required:- Strong attention to detail and accuracy in data entry.
- Excellent verbal and written communication skills.
- Comfortable making outbound calls and handling customer queries.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service
Hertfordshire, Eastern
£28000 Annually
Berry Recruitment
Posted 4 days ago
Job Viewed
Job Description
Our client is looking for for a Client Co ordinator who has strong computer abilities and can multitask.
Your day to day duties include taking inbound calls, or reacting to emails, assigning engineers to call out for maintenance type issues. You will be expected to assign the right type of engineer depending on the issue and be comfortable with UK geography.
You will be IT literate, be friendly, be able to make decision and take ownership of any issues, as well as have exceptional customer service and admin skills. You will have an eye for detail and possess a proven ability to work under pressure.
Hours are Monday to Friday 8.30am to 5.30pm with an hour for lunch.
The company offer a salary of up to 28000pa and offer a number of social engagements including drinks, pizza and quiz afternoon/nights. There is also the added bonus of free car parking and 21days holiday with 8 bank holidays.
This advertiser has chosen not to accept applicants from your region.
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About the latest Office specialist Jobs in United Kingdom !
6
Customer Service
Cheshire, North West
£25650 Annually
KPI Recruiting
Posted 10 days ago
Job Viewed
Job Description
Customer Service Advisor £25,600 per annum
Hybrid
Crewe
6 month FTC initially with possibility of permanant position
Are you passionate about delivering outstanding customer service and making a real difference in people’s lives? We’re recruiting for a Customer Operations Specialist to join a dynamic and supportive operations team at a leading organisation committed to excellence and integrity.This is a hybrid role based at the head office, offering flexibility and a fast-paced, rewarding environment where your communication skills and attention to detail will shine.
Key Responsibilities- Claims Processing: Accurately assess and process customer claims, ensuring compliance and fraud prevention.
- Customer Support: Provide first-class service across multiple channels including phone, email, live chat, post, and social media.
- Data Management: Maintain and update customer records with precision and care.
- Credit Control: Reconcile payments, manage ledgers, and apply effective credit control measures.
- Sensitive Interactions: Handle vulnerable situations and policy closures with empathy and professionalism.
- Digital Engagement: Encourage customers to adopt digital platforms for easier access to services.
- Compliance & Reporting: Follow data protection procedures and report breaches promptly.
- Performance Driven: Meet and exceed KPIs while delivering positive customer outcomes.
- Team Collaboration: Work closely with internal teams to resolve issues and improve service delivery.
- Excellent written and verbal communication skills
- A compassionate and solution-focused approach
- Strong organisational skills and attention to detail
- Ability to work independently and collaboratively
- Solid administrative skills and Microsoft Office proficiency
- Hybrid working available
- Based at head office
This is a fantastic opportunity to join a team that values professionalism, responsibility, and customer focus. If you’re looking for a role where you can grow, contribute meaningfully, and be part of a supportive environment — we’d love to hear from you.
Leanne (phone number removed) or email (url removed)
INDCOM
This advertiser has chosen not to accept applicants from your region.
7
Customer Service
£26000 - £27000 Annually
Pertemps Banbury
Posted 10 days ago
Job Viewed
Job Description
Customer Service Representative - Office-Based (Brackley)
Full-Time | Monday to Friday | 26,000+ (DOE)
Are you a customer-focused professional with previous office-based experience? Do you thrive in a fast-paced environment and have excellent communication skills via phone and email? If so, we want to hear from you!
About the Role
Join our clients dynamic customer service team in Brackley, where you'll be responsible for:
What We're Looking For
We're seeking candidates with: Previous office-based customer service experience / Strong verbal and written communication skills / A proactive and professional approach to customer interactions
Solid PC skills are essential
What We Offer
If you are looking for a new CUSTOMER SERVICE role, why wait. APPLY NOW
Full-Time | Monday to Friday | 26,000+ (DOE)
Are you a customer-focused professional with previous office-based experience? Do you thrive in a fast-paced environment and have excellent communication skills via phone and email? If so, we want to hear from you!
About the Role
Join our clients dynamic customer service team in Brackley, where you'll be responsible for:
- Providing top-notch customer support via phone and email
- Handling inquiries, resolving issues, and ensuring customer satisfaction
- Maintaining accurate records and working collaboratively with colleagues
What We're Looking For
We're seeking candidates with: Previous office-based customer service experience / Strong verbal and written communication skills / A proactive and professional approach to customer interactions
Solid PC skills are essential
What We Offer
- Competitive salary starting at 26,000+ (depending on experience) / A friendly, supportive team in an office-based role / Full-time hours, Monday to Friday
If you are looking for a new CUSTOMER SERVICE role, why wait. APPLY NOW
This advertiser has chosen not to accept applicants from your region.
8
Customer Service
Irthlingborough, East Midlands
£12 Hourly
Pertemps Kettering
Posted 11 days ago
Job Viewed
Job Description
Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner.
This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.
Successful applicants should demonstrate the following:
Significant experience working within a customer service role, preferably within the Construction/Hire industry.
Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
Excellent administration skills with experience using MS Office packages and strong attention to detail.
Driving licence is preferred but not essential.
Has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As an employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
Monday to Friday, 8am-4:30pm (30 minute lunch)
Apply today
This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.
Successful applicants should demonstrate the following:
Significant experience working within a customer service role, preferably within the Construction/Hire industry.
Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
Excellent administration skills with experience using MS Office packages and strong attention to detail.
Driving licence is preferred but not essential.
Has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As an employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
- Competitive salary and bonus scheme
- Up to 25 days annual leave plus bank holidays
- The option to buy up to 5 days additional leave
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)
Monday to Friday, 8am-4:30pm (30 minute lunch)
Apply today
This advertiser has chosen not to accept applicants from your region.
9