1,235 Old Navy jobs in the United Kingdom

• Greet customers warmly and provide exceptional service throughout their shopping experience.
• Assist customers in finding products, answering questions, and offering personalized recommendations.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain the store's visual merchandising standards, ensuring products are attractively displayed.
• Replenish stock on the sales floor and assist with inventory management tasks.
• Keep the store clean, organized, and welcoming for customers.
• Handle customer returns and exchanges according to company policy.
• Collaborate with team members to achieve store sales goals.
• Potentially assist with online customer service inquiries or inventory updates via remote platforms.
• Adhere to all company policies, procedures, and health and safety guidelines.

• Previous experience in a customer-facing role or retail environment is beneficial but not essential.
• Excellent communication and interpersonal skills.
• A friendly, approachable, and positive attitude.
• Strong desire to provide outstanding customer service.
• Ability to work effectively as part of a team.
• Basic understanding of sales principles and product knowledge.
• Reliability and punctuality.
• Flexibility to work various shifts, including weekends and some evenings.
• Comfortable using POS systems and potentially digital communication tools for remote tasks.
• Based in or able to commute easily to Milton Keynes.

London Full Time Sales Associate

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.

Spinelli Kilcollin is seeking a full time sales associate for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor, where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. The Retail Sales Associate reports directly to the Store Manager and works closely with other company team members. This position is based at our Mayfair store and requires flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities include:

• Greeting clients with a friendly and professional demeanor as they enter the store
• Facilitating private client appointments
• Following up on all potential leads through client communication via email, text, and phone calls
• Working closely with sales goals to achieve monthly targets
• Collaborating with Design Department for customization requests
• Process sales using the appropriate sales channels
• Ensuring accurate sales data recording for monthly reporting purposes
• Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships
• Upholding exemplary visual standards throughout the store

Who you are:

• Based in London
• Approachable and friendly team-player, ready to join our quickly growing team!
• Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency

How To Apply

Please email your resume and a cover letter to . We ask that you include three cultural figures who inspire you in any creative field and why.

Impeccable references are required.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

• Engaging with customers to understand their needs and recommending appropriate products and services.
• Meeting and exceeding individual and store sales targets.
• Maintaining a high standard of product knowledge and providing expert advice.
• Processing transactions accurately and efficiently using the POS system.
• Assisting with stock management, including receiving, unpacking, and merchandising.
• Maintaining visual merchandising standards to enhance the store's appeal.
• Providing training and mentorship to junior sales staff.
• Handling customer inquiries and resolving complaints with professionalism and efficiency.
• Participating in store opening and closing procedures.
• Contributing to a positive and collaborative team environment.
• Preparing sales reports and conducting inventory counts as required.
• Utilizing remote communication tools for team meetings and administrative duties.

• Proven experience in a retail sales environment, with a track record of success.
• Excellent communication and interpersonal skills.
• Strong sales acumen and a customer-centric approach.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using POS systems and other retail software.
• Flexibility to work a variety of shifts, including weekends and evenings.
• A proactive and enthusiastic attitude.
• Previous experience in a senior or supervisory role is highly advantageous.
• Comfort and competence in using remote collaboration tools for hybrid work.

• Provide outstanding customer service, engaging with shoppers to understand their needs and preferences.
• Actively promote and sell products, exceeding sales targets and contributing to team goals.
• Maintain visual merchandising standards, ensuring displays are attractive, well-stocked, and compliant with company guidelines.
• Assist with inventory management, including receiving, stocking, and processing merchandise.
• Operate the point-of-sale (POS) system accurately and efficiently, handling transactions with professionalism.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Contribute to maintaining a clean, organized, and safe store environment.
• Handle customer inquiries and resolve complaints effectively and courteously.
• Stay up-to-date on product knowledge and company promotions.
• Participate in store meetings and contribute to a positive team atmosphere.

• Previous experience in a retail sales role, with a proven track record of meeting sales goals.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
• Strong understanding of sales techniques and customer service principles.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the business needs.
• Basic mathematical skills for handling transactions and inventory counts.
• A proactive attitude and a willingness to learn and adapt to new challenges.
• Passion for fashion, home goods, or whatever the specific retail sector demands is a plus.
• Familiarity with POS systems is advantageous.
• Must be eligible to work in the UK.

• Engage with customers to understand their needs and provide tailored product recommendations.
• Achieve and exceed individual and store sales targets.
• Maintain an in-depth knowledge of all products and services offered.
• Assist with stock management, including receiving deliveries, stocktakes, and maintaining accurate inventory records.
• Create visually appealing displays and ensure the store is well-presented at all times.
• Handle customer inquiries and resolve any issues promptly and professionally.
• Support the store management team in achieving operational excellence.
• Contribute to a positive and collaborative team atmosphere.
• Assist with training and mentoring junior sales staff.

• Previous experience in a retail sales role, preferably with some supervisory experience.
• Excellent interpersonal and communication skills.
• Strong sales aptitude and a results-oriented approach.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using retail POS systems.
• A flexible approach to working hours, including weekends and occasional evenings, in line with business needs.
• High school diploma or equivalent; a degree in business or a related field is a plus.