12 Operational Services Coordinator jobs in Helmshore

Service Coordinator (Scheduler/Controller/Customer Service)

Exeter

Hybrid Working – 3 Days Office & 2 Home Working

8am to 4.30pm Monday to Thursday & 8am to 4pm Friday (39 hours a week)

£28,000 to £32,000 + 10% Annual Bonus + Pension + 25 Days Holiday + Bank Holidays + Life Assurance + Laptop + Training

Service Coordinator position available in a highly successful manufacturer of forklift trucks.  You’ll enjoy working in a people focussed business in a world leading company offering excellent training and support.

To apply for the role, you need to have experience in a busy admin, customer service, controller or coordinator role. The role will suit those looking for a busy role in a team based environment. Every day is different and the role is fast paced. 

Part of a team in the Leyland Service Centre you will be responsible for managing and controlling the engineers to breakdowns and planned service work whilst communicating with the customer at all times. You'll also produce quotations and deal with any queries. You’ll work closely with service engineers, supervisors and service managers. 

The Service Coordinator Role in Brief:

• Liaise and organise service engineers with breakdowns and planned service work
• Maintain accurate data
• Arrange and plan any work required
• Provide effective communication to the customer via phone and email
• Liaise with Service Managers to produce service schedules communicating with engineers and customers

The Person Required:

• Experience in a coordinating, scheduling, controller, admin, customer service role
• IT skills
• Excellent customer service skills

Service Coordinator
£28,000 to £30,000 + Flexible working + Progression + Benefits
Bradford, Yorkshire (Commutable from: Leeds, Wakefield, Huddersfield, Bury, Rochdale, Keighley)

Are you service coordinator, looking to work with an industry leading company, in a highly varied and flexible role, where you will have the chance to progress and develop?

This is a fantastic opportunity to join a local b.

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Service Coordinator

Location : Bolton

Salary : £25,184.25 per annum

Job title: Service Coordinator

A fulfilling and exciting opportunity available for a Service Coordinator to join our Association. The Service Coordinator will be based in our offices in Bolton.

• Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
• We provide quality housing, deliver tailored support plan.

NQC is a successful and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry.

Based in central Manchester, NQC offers a supportive working atmosphere within a diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future.

About your new role:

As part of our growth journey, we are searching for a Head of Compliance & Support Operations to take charge of the Service Delivery function here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. You will play a pivotal role in AI and technology implementation across service delivery. Working cross-functionally with wider teams, such as our client delivery team, product management, and external clients, you will ensure that our clients and suppliers are receiving the best service possible.

Key Responsibilities:

As a Head of Compliance & Support Operations, you will be required to undertake the following responsibilities as part of your day to day activities:

• Overseeing the day-to-day responsibilities of the automotive branch functions (Supplier Assurance platform) such as Data Administration, Outbound Support, Inbound Support, and Compliance Analysis.
• Providing effective leadership and guidance over the existing branch leaders to drive effective productivity and streamline processes.
• Managing incidents with the platform and ensuring tickets are being responded to in a timely manner.
• Identifying opportunities to streamline existing processes by implementing new automation and AI technology tools.
• Coordinating aspects of the service operations, ensuring support teams are providing excellent customer and client experiences.
• Collaborating with senior stakeholders and wider departments of the business.
• Meeting with our external clients either via call or (occasionally) in-person, delivering presentations on our service performance and sharing trends/analysis.

Requirements

To be successful in this role, you will ideally meet these requirements:

• Proven leadership experience, preferably within IT or SaaS sectors.
• Proven people-management skills, ideally within a multilingual, multinational business.
• Previous experience ideally within an operational service-management role.
• An ability to effectively coach and develop individuals professionally across a variety of levels, from mid-level to management.
• Strong experience with the coordination and tracking of multiple teams.
• Highly proficient with data and documentation tools, such as Sheets and Excel, with an ability to manipulate, analyse and communicate data effectively.
• Excellent organisational skills and experience with tracking software, such as Jira.
• Proactively approaches workflow and understands how to effectively prioritise and manage tasks. 
• Excellent interpersonal and communication skills across a variety of teams, with an ability to understand and participate in technical discussions.
• Public speaking skills, particularly in client or customer-facing roles that include social sales and presenting to large groups.
• Multilingual abilities are desirable but not essential.

Key Competencies:

• Is consistently motivated, committed and able to perform duties in all situations.
• Communicates and receives ideas, views and information to achieve understanding.
• Champions NQC’s values and consistently acts in a principled, open and conscientious manner, challenging unacceptable behaviour.
• Plans and prioritises activities and resources to maximise performance and minimise errors. 
• Thinks creatively and embraces opportunities for change. 
• Works collaboratively with cross-functional teams and acts as a team player while supporting colleagues.

Benefits

• Competitive salary package

• Hybrid working policy
• Private pension scheme
• 25 days holiday (Increasing with service) + bank holidays
• Health Cash Plan
• Learning & Development through Udemy
• 24/7 Access to a Virtual GP
• Life Assurance (4 x Salary after probation period)
• Regular company socials & events
• YuLife : Employment wellness and benefits platform

Job Title: Customer Service Coordinator

Location: Lancaster, LA1

Contract Details: Permanent, Full Time

Salary: Competitive (DOE) 24-26K plus bonus

Hours: Monday to Friday (Days)

About Our Client:
Join a leading UK house builder, dedicated to delivering exceptional homes and supporting vibrant communities. With a strong commitment to innovation, our client builds around 10,000 homes a year and operates across England, Wales, and Scotland. They are passionate about nurturing careers and providing opportunities for personal and professional growth.

Benefits & Perks:

• Health insurance
• Remote working options after training
• Paid training and career development
• Pension contribution matching
• Wellbeing support
• Free on-site car parking
• Access by public transport and close to park & ride

Responsibilities:
As a Customer Service Coordinator, you will:

• Provide effective support to homeowners and ensure timely communication regarding defects.
• Collaborate with site managers, maintenance operatives, and contractors to resolve customer issues.
• Record customer feedback accurately in the computer system and arrange appointments for problem resolution.
• Work closely with various departments to optimise communication and achieve company KPIs.
• Issue work orders to maintenance operatives and monitor progress until completion.
• Carry out general administrative duties while adhering to health, safety, and environmental policies.

Essential (Knowledge, skills, qualifications, experience):

• Previous experience in customer care within a fast-paced environment.
• Excellent communication skills and attention to detail.
• Ability to remain calm and focused under pressure, with proactive problem-solving skills.
• IT literate with proficiency in Word, Excel, and Outlook.

Desirable (Knowledge, skills, qualifications, experience):

• Experience in the housing or construction industry is a plus, though not essential.
• Familiarity with COINS software is advantageous, but training will be provided.

Technologies:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with customer management systems (specific software training available).

How to apply:

Simply apply to this advert and/or send CV

Join us and start Building Your New Possible today!

Our client is an equal opportunities employer committed to diversity and inclusion within the workforce. They encourage applications from all backgrounds and walks of life.

Adecco is a disability-confident employer. It is i

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Coordinator

Lancaster (LA1)

Up to 26,000 + Bonus

Be the Voice of Support in a Property Developer That's Built to Last

We're privileged to again be working with a major UK Property Developer and FTSE 100 listed company. We've partnered with them before, and we know first-hand how committed they are to quality homes and even better careers.

Right now, they're looking for a Customer Service Coordinator to join their Lancaster team. If you're a people-person who's a problem-solver and a calm head under pressure, this could be your next big move.

What You'll Be Doing:

• Supporting homeowners with care and professionalism
• Coordinating repairs and maintenance with site teams and contractors
• Keeping records sharp and systems up to date
• Working cross-functionally with construction, sales, and technical teams
• Making sure every customer feels heard and helped

What You'll Need:

• Experience in customer care (housing/construction is a bonus!)
• Outstanding communication and admin skills
• A cool head and a proactive mindset
• IT confidence (Word, Excel, Outlook - COINS is a plus)
• Engineer/contractor coordination

What They Offer:

• Competitive salary (DOE)
• Bonus scheme
• Pension, life cover & healthcare
• Can apply for hybrid working after probation (up to 2-3 days from home)

This is more than just a job-it's a chance to be part of something that builds futures, not just homes.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client is currently recruiting for a Customer Service Coordinator. Based in Manchester, the role will be on a 9 month contract and offers a hybrid working arrangement. 

ROLE

Oversee the customer interface process relating to our business and business issues. Work closely with internal resources and customers to resolve issues.

RESPONSIBILITIES

• Serve as a liaison between clients, internal departments to coordinate efficient and timely resolutions.
• Provide and coordinate outstanding customer service.
• Action and respond to all customer queries received via other internal depts. the company web site, telephone or e-mail
• Utilise the company CRM system to raise cases and actions
• Bring about product / service problem resolution by clarifying the customer's complaint, ascertaining the cause of the problem and expediting corrective actions
• Handle returns from customer (non-service related) and report back to customer through the appropriate channels
• Prepare report analysis of the previous day’s complaints received and deliver to the business
• Escalate issues to relevant department heads where necessary
• Work closely with Service department for any requirements, providing accurate and timely information.
• Participate in meetings with other business departments as required to ensure clarity of communication
• Highlight trends – failures errors etc. Periodically assist in the preparation reports to show this.
• Ensure Quality team is aware of any problems or inaccuracies within company procedures
• Comply with all Company and HSE policies and procedures
• In addition to the above carry out any other duties in accordance with the business needs

Customer Service Coordinator
Middleton, Manchester
12 - 14.50 per hour (Umbrella) Inside IR35
9 month initial contract with long term extension opportunities

Excellent opportunity for a Customer Service Coordinator looking for a long term 9 month contract while working with a market leading business.

Do you have previous experience working in a customer service coordinator or supervisor role? Are you looking for an immediate start on a long term contract with an company at the forefront of their specialist sector?

This company are international market leaders and supply a huge range of speciality services and products that serve an international client base. Due to a current period of rapid growth they are now looking to add to their specialist team.

In this role you will be working in a senior position where you will be a focal point for the customer service process in the business. You will liaise with customers and internal teams to manage disputes and make sure these are resolved as well as assisting with junior staff and developing their understanding. The successful candidate will have hybrid working opportunities after they have completed training.

The Role:

• Working closely with the customer service team and customers
• Resolving issues and complaints while updating their CRM system
• Long term 9 month contract working Inside of IR35 regulations

The Person:

• Previous experience working in a Customer Service Coordinator or Supervisor role
• IT literate and good communication skills
• Looking for a long term contract with an international market leading business

Reference: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Adam Peters at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Customer Service Coordinator
Middleton, Manchester
£12 - £14.50 per hour (Umbrella) Inside IR35
9 month initial contract with long term extension opportunities

Excellent opportunity for a Customer Service Coordinator looking for a long term 9 month contract while working with a market leading business.

Do you have previous experience working in a customer service coordinator or supervisor role? Are .

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