107 Operations Support jobs in the United Kingdom

Are you a confident administrator with excellent customer service skills and experience working in a busy operations or facilities environment? We’re working with a leading London-based university to find a proactive and detail-driven Operations Support Officer to join their Estates and Facilities team.

As a recruitment partner for the university, we’re looking for someone who thrives in a fast-paced setting and is confident managing helpdesk systems, raising purchase orders, and supporting a broad team of estates professionals.

Working as the first point of contact for Estates and Facilities queries, you’ll be a key player in maintaining smooth day-to-day operations across Infrastructure, Development, Commercial Services, and Facilities Management functions.

Your responsibilities will include:

• Managing the in-house helpdesk and job management systems (ASK, Invida)
li>Logging and assigning jobs, liaising with contractors and internal teams
• Raising and processing purchase orders, obtaining quotes and liaising with suppliers
• Supporting compliance with the permit-to-work system and contractor coordination
• Producing reports and assisting with SLA monitoring
• Providing general admin support across Estates – including Operations, Catering, Support Services, Minor Works, and Asset Risk teams

We’re looking for someone who can hit the ground running and make a difference from day one. The ideal candidate will have:

• P oven admin experience in an estates, facilities, or helpdesk environment
• Excellent communication skills and a customer-focused attitude
• Strong multitasking and organisational abilities
• Proficiency in Microsoft Office, especially Excel
• Good understanding of purchasing, invoicing, and supplier liaison
• Minimum 5 GCSEs (incl. English and Maths) + 2 A-Levels or equivalent
• A proactive, flexible approach and the ability to manage competing priorities

Desirable but not essential:

• Experience working with helpdesk or permit-to-work systems
• Familiarity with Business World or similar financial platforms
• Previous experience in a university or large public institution

• Join a respected London university with a welcoming and inclusive culture
• Play a vital role in supporting the smooth operation of a complex estate
• Enjoy excellent work-life balance with a 35-hour week and flexible working
• Be part of a supportive and values-driven environment

Annual leave – 25days + 8 Bank Holidays + 6 college closure days (39 in total)
Enhanced family leave opportunities
Flexible working around you
Relocation assistance
Career breaks
Contribution-related pay (Bonuses)
Development events and briefings
Employee assistance programme
Staff networks
Cycle to work scheme
Season ticket loan
Eye tests
Childcare vouchers
Access to the college library
Free cinema access
NUS discounts for staff across fashion, travel, health, eating out and more.

Ready to apply?
Click below to submit your CV or contact us at (url removed) to find out more.

Our top telecommunications client is looking for an Operational Support Engineer to work on a permanent basis in and around Stoke-on-Trent

Our Client has a requirement for a Operational Support Engineer, who will be required to work on a permanent basis in Stoke-on-Trent.

Role Purpose:

• The role of Ops Support Engineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality.  

Job Role Responsibilities:

• Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met
• Conduct site audits of build and install partners.
• Carry out installations in residential and business premises.
• Undertake pre-installation activity such as test rod and roping and hanging / pulling drop cables.
• Update daily/weekly progress reports and review against project milestones, highlighting any risks to the Build Assurance and Head of delivery operations.
• Ensure all post-installation/as-built documents are completed and checked in accordance with project and client requirements.
• Investigate and repair faults on the network to deliver against contractual SLAs across all network areas which can include nights away from home and working unsociable hours and on-call working.
• Flexibly support other build activities and connections as business needs arise, including stepping in to assist with hands-on network construction when required.
• Liaise with Highways Departments, Local Authorities, and other utility companies to coordinate works on behalf of Freedom Fibre Ltd.
• Ensure principal contractors have site-specific method statements and risk assessments in place.
• Engage with the public to resolve issues resulting from construction activity.
• Represent at Local Authority Highways/Roads and Contractor meetings.
• Promote and enforce Health & Safety standards, driving a culture of accountability, safety, and continuous improvement.

Experience / Skills / Knowledge / Qualifications:

• Experience in OSP telecoms network build and managing contracted engineering works.
• Strong working knowledge of active cabinet builds for fibre networks, including:
• Installation and configuration of Fibre Management Trays, Optical Distribution Frames (ODFs), and active network equipment (e.g. switches, routers).
• Handling and installing SFPs and verifying their integrity.
• Use of inspection microscopes to ensure connector end-face quality prior to connection.
• Routing and dressing patch leads in cabinets for neatness, serviceability, and airflow management.
• Creating, reviewing, and executing patching schedules accurately.
• Experience configuring and managing EXFO FMS platform:
• Building and maintaining test structures for each area/cluster.
• Configuring and patching test heads.
• Performing logical port mapping and node pairing.
• Using the system to assist with live and historical fault diagnosis.
• Excellent OTDR (Optical Time-Domain Reflectometer) skills for fibre testing, fault isolation, and link validation. Extensive knowledge of network fault finding maintenance and repair.
• Strong overall understanding of, and confidence in using, EXFO MaxTester, FTB and NSC devices for fibre testing and diagnostics.
• Fibre optics splicing and iOLM (intelligent Optical Link Mapper) testing experience, including analysis of insertion loss (IL) and optical return loss (ORL).
• Knowledge of both blown and traditional cable installation techniques.
• Understanding and implementation of method statements and risk assessments.
• Desirable accreditations: SA 001/002, S5, S6, S7, S8.
• Must have knowledge of CP standards
• Competent in Microsoft Word and relevant digital reporting tools.
• Full UK driving license.

Personal Attributes

• Strong team player with effective communication skills.
• Proactive problem-solver with a methodical and detail-oriented approach.
• Able to work independently and represent the company professionally in the field.
• Accountable and quality-driven-takes ownership of work, inspections, and outcomes.
• Comfortable working outdoors in varying conditions and environments.
• Able to challenge poor workmanship constructively while maintaining good relationships with field teams.

Benefits:

• Company Van
• 25 days paid holidays

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for an Operational Support Engineer looking for new employment.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

The role will  provide a central administration support to all areas of the Operations Business, working as part of a team to manage purchasing requests & invoice payments, liaising with internal and external stakeholders, online document management and other administrative duties as required by both the onsite team and central operations support. The role will also cover reception duties for holidays, managing access to the building and ensuring site safety and security is adhered to.

Responsibilities of an Operations Support Administrator

• Reception cover - prioritise safety by managing building access
li>Manage meeting room diaries and organize lunches/equipment
• Action purchasing requests from multiple site’s though a shared mailbox - Raise Purchase Requisitions and Purchase Orders in SAP, process Invoices via E-form, Purchase Items through PCard
< i>Work with managers & service receivers to ensure goods receipt is carried out for goods and services
• Raise Internal orders & reservations in SAP for parts and equipment
• Compilation of various data from SAP & Qlik Sense, creating monthly reports for management review

Key competencies of an Operations Support Administrator

• Outstanding customer service, and a passion for helping our customers, staff and visitors. 
li>SAP Experience desirable – preferably in a Requisitioner Role < i>Attention to detail and conscientious work ethic
• Excellent Microsoft office skills
• Good time management and the ability to plan and prioritise tasks to meet the demands of multiple requests
• Ability to work in a faced paced team

Hours - Monday to Friday, 9.00am to 5.00pm, Office based

Please note due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills.  Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.

Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant Charlie Shepherd

Our top telecommunications client is looking for an Operational Support Engineer to work on a permanent basis in and around Stoke-on-Trent

Our Client has a requirement for a Operational Support Engineer, who will be required to work on a permanent basis in Stoke-on-Trent.

Role Purpose:

• The role of Ops Support Engineer will support end to end management of our FTTP network including understanding the network build, maintenance, repair and connections. You will support the growth, quality, and health & safety standards of our network. The day-to-day responsibilities involve supporting build teams across multiple build partners, completing maintenance and repairs activities, deliver in premises installations, liaise with local authority inspectors, and ensuring Freedom Fibre continues to deliver to our customer to the highest quality.  

Job Role Responsibilities:

• Coach and support build and installation partners, ensuring the high standards of the network are maintained and contractual obligations are met
• Conduct site audits of build and install partners.
• Carry out installations in residential and business premises.
• Undertake pre-installation activity such as test rod and roping and hanging / pulling drop cables.
• Update daily/weekly progress reports and review against project milestones, highlighting any risks to the Build Assurance and Head of delivery operations.
• Ensure all post-installation/as-built documents are completed and checked in accordance with project and client requirements.
• Investigate and repair faults on the network to deliver against contractual SLAs across all network areas which can include nights away from home and working unsociable hours and on-call working.
• Flexibly support other build activities and connections as business needs arise, including stepping in to assist with hands-on network construction when required.
• Liaise with Highways Departments, Local Authorities, and other utility companies to coordinate works on behalf of Freedom Fibre Ltd.
• Ensure principal contractors have site-specific method statements and risk assessments in place.
• Engage with the public to resolve issues resulting from construction activity.
• Represent at Local Authority Highways/Roads and Contractor meetings.
• Promote and enforce Health & Safety standards, driving a culture of accountability, safety, and continuous improvement.

Experience / Skills / Knowledge / Qualifications:

• Experience in OSP telecoms network build and managing contracted engineering works.
• Strong working knowledge of active cabinet builds for fibre networks, including:
• Installation and configuration of Fibre Management Trays, Optical Distribution Frames (ODFs), and active network equipment (e.g. switches, routers).
• Handling and installing SFPs and verifying their integrity.
• Use of inspection microscopes to ensure connector end-face quality prior to connection.
• Routing and dressing patch leads in cabinets for neatness, serviceability, and airflow management.
• Creating, reviewing, and executing patching schedules accurately.
• Experience configuring and managing EXFO FMS platform:
• Building and maintaining test structures for each area/cluster.
• Configuring and patching test heads.
• Performing logical port mapping and node pairing.
• Using the system to assist with live and historical fault diagnosis.
• Excellent OTDR (Optical Time-Domain Reflectometer) skills for fibre testing, fault isolation, and link validation. Extensive knowledge of network fault finding maintenance and repair.
• Strong overall understanding of, and confidence in using, EXFO MaxTester, FTB and NSC devices for fibre testing and diagnostics.
• Fibre optics splicing and iOLM (intelligent Optical Link Mapper) testing experience, including analysis of insertion loss (IL) and optical return loss (ORL).
• Knowledge of both blown and traditional cable installation techniques.
• Understanding and implementation of method statements and risk assessments.
• Desirable accreditations: SA 001/002, S5, S6, S7, S8.
• Must have knowledge of CP standards
• Competent in Microsoft Word and relevant digital reporting tools.
• Full UK driving license.

Personal Attributes

• Strong team player with effective communication skills.
• Proactive problem-solver with a methodical and detail-oriented approach.
• Able to work independently and represent the company professionally in the field.
• Accountable and quality-driven-takes ownership of work, inspections, and outcomes.
• Comfortable working outdoors in varying conditions and environments.
• Able to challenge poor workmanship constructively while maintaining good relationships with field teams.

Benefits:

• Company Van
• 25 days paid holidays

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.  We actively recruit at all levels and this is a superb opportunity for an Operational Support Engineer looking for new employment.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Are you a confident administrator with excellent customer service skills and experience working in a busy operations or facilities environment? We’re working with a leading London-based university to find a proactive and detail-driven Operations Support Officer to join their Estates and Facilities team.

As a recruitment partner for the university, we’re looking for someone who thrives in a fast-paced setting and is confident managing helpdesk systems, raising purchase orders, and supporting a broad team of estates professionals.

Working as the first point of contact for Estates and Facilities queries, you’ll be a key player in maintaining smooth day-to-day operations across Infrastructure, Development, Commercial Services, and Facilities Management functions.

Your responsibilities will include:

• Managing the in-house helpdesk and job management systems (ASK, Invida)
li>Logging and assigning jobs, liaising with contractors and internal teams
• Raising and processing purchase orders, obtaining quotes and liaising with suppliers
• Supporting compliance with the permit-to-work system and contractor coordination
• Producing reports and assisting with SLA monitoring
• Providing general admin support across Estates – including Operations, Catering, Support Services, Minor Works, and Asset Risk teams

We’re looking for someone who can hit the ground running and make a difference from day one. The ideal candidate will have:

• P oven admin experience in an estates, facilities, or helpdesk environment
• Excellent communication skills and a customer-focused attitude
• Strong multitasking and organisational abilities
• Proficiency in Microsoft Office, especially Excel
• Good understanding of purchasing, invoicing, and supplier liaison
• Minimum 5 GCSEs (incl. English and Maths) + 2 A-Levels or equivalent
• A proactive, flexible approach and the ability to manage competing priorities

Desirable but not essential:

• Experience working with helpdesk or permit-to-work systems
• Familiarity with Business World or similar financial platforms
• Previous experience in a university or large public institution

• Join a respected London university with a welcoming and inclusive culture
• Play a vital role in supporting the smooth operation of a complex estate
• Enjoy excellent work-life balance with a 35-hour week and flexible working
• Be part of a supportive and values-driven environment

Annual leave – 25days + 8 Bank Holidays + 6 college closure days (39 in total)
Enhanced family leave opportunities
Flexible working around you
Relocation assistance
Career breaks
Contribution-related pay (Bonuses)
Development events and briefings
Employee assistance programme
Staff networks
Cycle to work scheme
Season ticket loan
Eye tests
Childcare vouchers
Access to the college library
Free cinema access
NUS discounts for staff across fashion, travel, health, eating out and more.

Ready to apply?
Click below to submit your CV or contact us at (url removed) to find out more.

Operations Support Administrator
Hybrid / Office-based in Basingstoke
£28,999 + Full Benefits

If you're a highly organised Administrator, Excel-savvy, and enjoy being at the heart of a busy, fast-moving environment, then this could be your next great move.

I'm currently working with a highly respected organisation that supports the UK's Ministry of Defence through prestigious framework agreements. .

WHJS1_UKTJ

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!

Operations Support Manager - Monday-Friday - 07:30-17:00 - 37.5 Hours Per Wee

An exciting opportunity has arisen for an Operations Support Manager to lead and supervise all operations teams across your business function.Coach, motivate and develop .

WHJS1_UKTJ

WHJS1_UKTJ