281 Operational Support jobs in the United Kingdom

Prisons Operational Support

Cambridgeshire, Eastern £15 Hourly Red Snapper Recruitment Limited

Posted 2 days ago

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Job Description

temporary

Operational Prison Support

Location: various locations, please enquire on application

Shift Pattern: 37 Hours a week - Monday to Friday

Hourly rate: 14.97 per hour + overtime


Please note a driving licence is required for this role

Ready for a rewarding role in the justice system? We're hiring Operational Support Grade (SSO) staff to join His Majesty's Prison and Probation Service (HMPPS). Contribute to vital security operations including gate duties, visitor checks, prisoner escorts, CCTV monitoring, and more.

Key responsibilities:

  • Manage entry/exit and searches at the gate
  • Escort contractors, vehicles, and prisoners
  • Monitor CCTV, report suspicious activity
  • Process visitors and oversee mail censorship
  • Assist with prisoner processing and food delivery

What we offer:

  • Competitive pay with overtime options
  • 20 days annual leave + public holidays
  • Access to training

Skills & requirements:

  • Good IT skills and a UK driving licence (location-dependent)
  • Strong communication and teamworking abilities
  • Ability to work under pressure and follow security protocols

Important: Current Enhanced Level 1 prison vetting is a pre-requisite for this vacancy. You must have had EL1 vetting and worked within the prison or probation service within the last 6 months to be eligible for this role.

Ready to apply?
If you're looking for a fulfilling role in the justice system, apply today and take the next step in your career.

This advertiser has chosen not to accept applicants from your region.

Prisons Operational Support

CB1 Cherry Hinton, Eastern Red Snapper Recruitment Limited

Posted 6 days ago

Job Viewed

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Job Description

temporary

Operational Prison Support

Location: various locations, please enquire on application

Shift Pattern: 37 Hours a week - Monday to Friday

Hourly rate: 14.97 per hour + overtime


Please note a driving licence is required for this role

Ready for a rewarding role in the justice system? We're hiring Operational Support Grade (SSO) staff to join His Majesty's Prison and Probation Service (HMPPS). Contribute to vital security operations including gate duties, visitor checks, prisoner escorts, CCTV monitoring, and more.

Key responsibilities:

  • Manage entry/exit and searches at the gate
  • Escort contractors, vehicles, and prisoners
  • Monitor CCTV, report suspicious activity
  • Process visitors and oversee mail censorship
  • Assist with prisoner processing and food delivery

What we offer:

  • Competitive pay with overtime options
  • 20 days annual leave + public holidays
  • Access to training

Skills & requirements:

  • Good IT skills and a UK driving licence (location-dependent)
  • Strong communication and teamworking abilities
  • Ability to work under pressure and follow security protocols

Important: Current Enhanced Level 1 prison vetting is a pre-requisite for this vacancy. You must have had EL1 vetting and worked within the prison or probation service within the last 6 months to be eligible for this role.

Ready to apply?
If you're looking for a fulfilling role in the justice system, apply today and take the next step in your career.

This advertiser has chosen not to accept applicants from your region.

Projects & Operational Support Coordinator

CV21 Rugby, West Midlands Veolia

Posted 5 days ago

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Job Description

full time

Ready to find the right role for you?



Salary: Competitive plus Veolia benefits

Grade: 5.1

Hours: 40 hours per week

Location: Coalpit Lane

Lawford Heath

Rugby

Warwickshire

CV23 9HH



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



As a Projects & Operational Support Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.



What we can offer you;

  • 25 days of annual leave plus bank holidays
  • Access to our company/people's pension scheme
  • Discounts on everything from groceries to well known retailers
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  • One paid days leave every year to volunteer and support your community
  • Ongoing training and development opportunities, allowing you to reach your full potential



What you'll be doing;

  • Assist in managing daily site operations including IBA processing, road sweeping processing and landfill activities
  • Coordinating vehicle maintenance & repair activities and ensure environmental compliance through permit management, leachate control, surface water management, and landfill gas monitoring
  • Maintain accurate environmental data records and implement sampling plans for waste compliance and customer audits
  • Support in the management of Quality, Health & Safety systems including risk assessments, procedures, and contractor documentation
  • Assist in driving safety culture through incident reporting, investigations, and continuous improvement initiatives
  • Support project management activities including business planning, project oversight, and operational phasing, support infrastructure, cell construction and restoration projects
  • Assist in financial management, team development, and stakeholder relations with authorities, community groups, and regulatory bodies



What we're looking for;



Essential

  • Knowledge of waste industry
  • Knowledge of Hazardous Waste
  • Excellent Communication Skills
  • Project Management
  • Degree in an Environmental field
  • This is a development role so flexibility and self motivation and development are critical to the role.
  • Ability to demonstrate technical competence



Desirable

  • Previous Knowledge of Landfill operations and/or waste management
  • Experience of managing of teams
  • Understanding of P&L and general operational finance practices
  • Understanding of ER & HR processes



What's next?



Apply today, so we can make a difference for generations to come.



We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.



We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.



We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.



We therefore welcome and encourage all candidates who meet the minimum requirements to apply.



If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.





Job Posting End Date:

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

This advertiser has chosen not to accept applicants from your region.

Administrator (Operational Support Assistant)

Norwich, Eastern Saffron Housing

Posted 3 days ago

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Job Description

part time

Administrator (Operational Support Assistant)

Vacancy Salary£14,827.88 per annum

Vacancy LocationLong Stratton, Norwich, Norfolk

Permanent,Part Time: 22.5hrs per week

Proposed Interview Date: Tuesday 26th August (TBC)


We have an exciting opportunity for an Operational Support Assistant to join the Lettings and Support Teamto provide an efficient and effective support service to the Housing and Lettings.




WHJS1_UKTJ

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Operational Support Co-Ordinator

DE74 2AN Derby, East Midlands M Group Telecom

Posted 6 days ago

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Job Description

permanent
About The Role
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a?friendly, fun and respectful environment where you are encouraged to th.



















































































WHJS1_UKTJ

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Relief Harbour Operational Support Staff

Bridgend, Scotland £12 Hourly Randstad Delivery

Posted today

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Job Description

temporary

Job Title: Relief Operational Support Staff
Location: Harbour Masters Office, The Harbour, Porthcawl CF36 3BY Contract Type: Relief / As and when required
Salary:12.38
Reporting To: Harbourmaster



About the Role

We're looking for reliable and flexible individuals to support the daily operations at Porthcawl Marina. This is a hands-on, customer-facing role that involves general maintenance, safety checks, and helping harbour users. You'll play a key part in keeping the marina safe, clean and welcoming.



Key Responsibilities

  • Operate the harbour gate and manage access safely.

  • Carry out scheduled cleaning and maintenance tasks.

  • Ensure health and safety standards are met across the marina.

  • Perform daily safety checks and report any concerns.

  • Maintain washroom and support facilities to a good standard.

  • Provide excellent customer service to marina users.

  • Support the Harbourmaster and report any operational issues.

  • Collect income where necessary.



What We're Looking For

  • A good general education (NVQ Level 2 or equivalent experience).

  • Experience in marine environments (shore or sea-based).

  • Flexible, proactive and confident working outdoors.

  • Good communication and administrative skills.

  • IT skills and a full UK driving licence.

  • Health & Safety and First Aid experience/training is desirable.



Additional Information

This role is offered on a relief basis, so flexibility is key. You'll be part of a supportive team helping to maintain the smooth operation of this valued local facility.

If you're interested and want to apply, You can apply in this advert or call (phone number removed) and ask for Redhima or email at

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.

Relief Harbour Operational Support Staff

CF36 Porthcawl, Wales Randstad Delivery

Posted today

Job Viewed

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Job Description

temporary

Job Title: Relief Operational Support Staff
Location: Harbour Masters Office, The Harbour, Porthcawl CF36 3BY Contract Type: Relief / As and when required
Salary:12.38
Reporting To: Harbourmaster



About the Role

We're looking for reliable and flexible individuals to support the daily operations at Porthcawl Marina. This is a hands-on, customer-facing role that involves general maintenance, safety checks, and helping harbour users. You'll play a key part in keeping the marina safe, clean and welcoming.



Key Responsibilities

  • Operate the harbour gate and manage access safely.

  • Carry out scheduled cleaning and maintenance tasks.

  • Ensure health and safety standards are met across the marina.

  • Perform daily safety checks and report any concerns.

  • Maintain washroom and support facilities to a good standard.

  • Provide excellent customer service to marina users.

  • Support the Harbourmaster and report any operational issues.

  • Collect income where necessary.



What We're Looking For

  • A good general education (NVQ Level 2 or equivalent experience).

  • Experience in marine environments (shore or sea-based).

  • Flexible, proactive and confident working outdoors.

  • Good communication and administrative skills.

  • IT skills and a full UK driving licence.

  • Health & Safety and First Aid experience/training is desirable.



Additional Information

This role is offered on a relief basis, so flexibility is key. You'll be part of a supportive team helping to maintain the smooth operation of this valued local facility.

If you're interested and want to apply, You can apply in this advert or call (phone number removed) and ask for Redhima or email at

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.
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Unlicensed Medicines Coordinator – Operational Support (Specials)

St Helens, North West Allied Pharmacies

Posted today

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Job Description

Location : St. Helens, WA9 5JD

Job Type : Full-time | Work Location : In-person

Salary : £25,000 – £2,000 per year (dependent on experience)

About the Role

We’re seeking a proactive and organised Unlicensed Medicines Coordinator to support the operational and administrative activities of our unlicensed (specials) medicines service. Reporting to the Unlicensed Medicines Manager, you'll play a key role in ensuring smooth processing of orders, supplier communication, and accurate record-keeping.

This is an ideal role for someone with pharmaceutical supply chain or administrative experience, looking to build a career in a growing and regulated area of the industry.

Key Responsibilities
  • Process and track unlicensed medicine orders.
  • Communicate with suppliers to obtain quotes and confirm lead times.
  • Maintain accurate records of requests, invoices, and stock movements.
  • Support compliance with MHRA and GDP requirements through accurate documentation.
  • Liaise with internal teams and pharmacy customers on order progress and queries.
  • Assist in maintaining supplier and pricing databases.
Ideal Candidate
  • Experience in pharmaceutical admin, stock control, or order processing (pharmacy technician or supply chain background a bonus).
  • Strong organisational skills and attention to detail.
  • Good communication and time management.
  • Familiarity with MHRA/GDP guidelines preferred (training provided).
What We Offer
  • A supportive and fast-paced working environment.
  • Training in unlicensed medicines and GDP compliance.
  • Opportunities to progress within a growing pharmaceutical business.
  • Competitive salary: £2 000 – £3 000 depending on experience.


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Operational Support Officer (Maternity Cover) - SW18 1EY

SW18 1EY London, London London Borough of Richmond Upon Thames

Posted today

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Job Description

Operational Support Officer (Maternity Cover) - SW18 1EY Job Introduction

Job Title  Operational Support Officer (Maternity Cover)

Salary Range  £30,510 - £5,892 pa

Full time,  Fixed-term for up to 12 months with the possibility of extension based on performance and business needs

Location  Frogmore House, Frogmore Complex, Dormay Street, Wandsworth, London, SW18 1EY


Objective of the Role

Are you someone who thrives on structure, finds purpose in precision, and takes pride in making a difference behind the scenes?

As an Operational Support Officer, you’ll be at the heart of delivering high-quality, responsive services across Highways Operations and Street Scene. Your core objective is to provide essential technical and administrative support that keeps the service running smoothly.

From issuing enforcement notices to producing dashboards and performance reports, your work will ensure that key tasks are completed efficiently and effectively.

This is a role where you can take ownership, solve problems, and contribute meaningfully to a service that directly impacts the daily lives of residents. Your attention to detail, initiative, and proactive mindset will help us achieve our goal: delivering the best possible outcomes for residents at the lowest attainable cost.


About the role 

As an Operational Support Officer, you will play a vital role in ensuring the smooth delivery of key frontline services across Highways Operations and Street Scene. Your day-to-day responsibilities will be varied and impactful, involving everything from managing the full lifecycle of Section 34 enforcement cases to issuing Fixed Penalty Notices (FPNs). You will also be responsible for conducting Health & Safety risk assessments, booking training and courses for staff, and supporting the wider team with general project coordination.

To succeed in this role, you will need strong organisational skills, excellent attention to detail. You should also be confident using IT systems for data entry, reporting, and document production.


Essential Qualifications, Skills and Experience

  • Team Collaboration: Experience working collaboratively within a team, demonstrating flexibility and adaptability to meet business needs and support continuous service improvement.
  • Organisational Skills: Proven ability to organise and manage workload with minimal supervision, ensuring compliance with established procedures and delivering high-quality support. Experience booking training, managing calendars, and coordinating appointments.
  • IT & Reporting Proficiency:  Confident using IT systems for data entry, reporting, and document generation (e.g., Microsoft Office). Ability to generate performance reports and enforcement letters using templates and reporting tools and comfortable working with spreadsheets, databases, and digital filing systems.
  • Project Support & Team Collaboration:  Experience providing administrative support to projects or operational teams, ability to work collaboratively with supervisors and colleagues across departments and a flexible and proactive approach to supporting evolving team needs


Closing Date:  Friday 29th August (23.59)

Shortlisting Date: 1st and 2nd of September

Interview Date : W/C 8th September  

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.  

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of  benefits  designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.  

0£30510 - £35892
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Director of Quality & Operational Support - W London

London, London Marriott

Posted 7 days ago

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Job Description

**Additional Information**

**Job Number** 25123813


**Job Category** Procurement, Purchasing, and Quality Assurance


**Location** W London, 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP (
**Schedule** Full Time


**Located Remotely?** N


**Position Type** Management




**W LONDON u2013 CONTROL YOUR BEAT**



Located in Soho, W London owns the stage in the epicentre of the cityu2019s cultural core. Plugged in to the pulse of Londonu2019s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.



**ABOUT THE ROLE**



The Director of Quality & Operational Support is a key strategic member of the **Guidance Team** at W London, reporting directly to the **General Manager** . This role is responsible for championing service excellence and embedding a culture of quality across every touchpoint of the guest journey. While the position does not have direct reports, it holds significant influence across all departments, driving a mindset where quality is not a checklistu2014but a daily, lived experience.



**HOW YOU WILL MAKE A DIFFERENCE**



**Quality & Service Leadership**


Act as a visible force on property, consistently observing service delivery across departments and providing real-time coaching, feedback, and recognition
Cultivate an environment where quality is a daily mindset shared by all talent, regardless of role or level
Partner closely with HODs and overall management team to embed Wu2019s service philosophy into SOPs, rituals, and micro-moments across the hotel
Serve as a role model for liberated luxury, demonstrating how personalization, flexibility, and emotional intelligence elevate the guest experience
Identify service gaps and lead collaborative solutions with departmental teams to close them quickly and meaningfully
Foster cross-departmental ownership of guest experience by encouraging shared accountability, quality-driven decision-making, and open communication.



**Brand Standard Excellence**


Oversee all brand audit initiatives from preparation to execution, including training, self-assessments, action planning, and cross-functional alignment
Maintain fluency in W and Marriott brand standards, ensuring updates are clearly communicated and implemented
Ensure full compliance with Marriott Standard Operating Procedures (SOPs), Local Standard Operating Procedures (LSOPs), and brand guidelines across all departments
Lead structured property reviews, both announced and unannounced, with a focus on detail, consistency, and the unexpected
Host onboarding sessions for new leaders to ensure early immersion into brand standards and expectations
Serve as the internal expert on brand compliance, guiding leaders on authentic integration of standards
Champion audit readiness throughout the year to build a culture of ongoing compliance and pride
Manage the mystery shopper program, analyze results, and communicate insights into targeted improvement plans
Ensure that management practices at all levels are aligned with quality tools by providing training in quality sciences.
Uses data collection methods to compile, display, track, and analyze defect trends.



**Quality Assurance Program Champion**


Lead all aspects of programs such as LQA, Forbes etc., from internal education and training to committee management and reporting
The role owns full compliance with quality programs such as LQA and Forbes, and achieving successful scoring and results in these assessments is a key component of the role
Translate such quality program criteria into day-to-day behaviors, ensuring teams understand how to meet and exceed expectation
Chair a cross-functional Quality Committee to drive momentum, innovation, and shared ownership
Keep quality assurance programs such as LQA, Forbes etc. visible and relevant through storytelling, dashboards, recognition, and ongoing communication
Conduct internal audits and simulations, coaching departments on service delivery enhancements
Partner with regional Quality Leaders to share best practices and insights



**GuestVoice & Guest Insight Leadership**


Own and lead the guest feedback ecosystem, including guestVoice (or similar platforms) and external platforms (TripAdvisor, Booking.com, Google Reviews)
Monitor, analyze, and respond to guest feedback using Wu2019s brand voice u2014 empathetic, honest, solution-focused
Run weekly data reviews and present trends, wins, and risks to the management team with strategic recommendations
Utilize data collection and analysis to track defect trends, identify root causes, and inform strategic decisions
Demonstrate and communicate key drivers of guest satisfaction, ensuring teams understand and act on brand-specific expectations
Train managers and front-line teams on interpreting guest feedback and applying insights to service delivery
Championing a problem-solving culture through root cause analysis, creative solutions, and impact measurement
Chair a Guest Experience Committee to proactively review feedback and enhance processes, technology, and touchpoints



**Brand Culture & Programming**


Be W Londonu2019s living embodiment of the brand, showcasing Originality, Curiosity, Daring, and Momentum
Deliver W brand trainings with energy and clarity, ensuring all talent understands brand personality and passion points
Stay current with global W initiatives and ensure local relevance and integration
Act as a bridge between W London and the broader W community, exchanging ideas and innovations
Partner with management team to bring Wu2019s five passion points u2014 Taste, Body, Scene, Sound, Stand u2014 to life



**Reporting & Analytics**


Deliver clear, insightful, and action-oriented reports across all quality programs (LQA, GuestVoice, Brand Audits)
Conduct deep dives into GXP and other data platforms to highlight opportunities and emerging risks
Facilitate process improvement initiatives using systematic methodologies to ensure measurable outcomes
Collaborate with leadership to define and track KPIs linked to guest satisfaction, brand compliance, and service consistency
Present findings through engaging communication formats u2014 decks, dashboards, storytelling u2014 to drive buy-in and action



**Operational & Strategic Support**


Lead and contribute to cross-functional projects that enhance guest experience or streamline systems
Manage administrative elements of the Complimentary Room Program, ensuring compliance and documentation
Oversee and elevate the Manager on Duty program, including training, structure, and performance tracking
Lead various committees, meetings and training courses as directed
Coordinate lobby presence programs, loyalty activations, and recognition events/programs with brand-aligned communication
Ensure operational practices align with Marriott SOPs and LSOPs, maintaining consistency, safety, and service excellence
Provide comprehensive support to the General Manager and leadership team across a variety of areas, including but not limited to, ad hoc projects, recurring administrative tasks, executive presentations, performance review materials, guest and vendor communications, meeting and event coordination, scheduling, and ad hoc training initiatives.



**Competitor & Industry Awareness**


Benchmark against direct competitors locally and internationally to stay ahead of service and design trends
Conduct competitor visits and experience audits, sharing insights to evolve W Londonu2019s guest journey
Lead discussions on market shifts and their impact on quality strategy, proposing proactive responses



**Culture, Learning & Development**


Partner with the Talent Acquisition & Development Manager to align training content with brand and service goals
Deliver impactful, department-specific training modules based on performance trends and feedback
Lead the Whatu2019s Up Daily stand-up with creativity and intent, using it to drive culture, alignment, and energy
Serve as a cultural curator u2014 integrating values and vision into daily rhythm through consistent communication
Participate in department meetings to share quality assurance insights, trainings and trends



**Strategic Planning & Decision Making**


Actively contribute to W Londonu2019s strategic planning process, ensuring quality and guest experience are central to long-term goals
Provide data-driven insights and recommendations to support executive decision-making
Collaborate with the GM and ExCom to align operational strategies with brand vision, market trends, and guest expectation
Lead cross-functional planning sessions to identify opportunities for innovation, efficiency, and service elevation
Translate strategic objectives into actionable plans with clear ownership, timelines, and measurable outcomes
Communicate progress and adjustments effectively to maintain alignment and momentum



**Stakeholder Engagement & Strategic Communication**


Engage proactively with on property Guidance/Excom team, Area Teams, and Marriott above property leadership to understand strategic priorities and align quality initiatives accordingly
Represent W Londonu2019s quality and guest experience strategy in stakeholder meetings, ensuring clarity, relevance, and alignment with broader business goals
Advise the GM and Executive Committee/Guidance team on evolving operational and guest experience trends, using data and insight to support strategic decisions
Communicate complex concepts u2014 including financial, operational, and guest experience data u2014 in a clear, persuasive, and brand-aligned manner
Demonstrate awareness of owner priorities, balancing brand standards with financial stewardship and operational excellence
Manage stakeholder communications with professionalism and empathy, ensuring transparency and trust
Facilitate critique and planning meetings with department heads and managers to review performance, share insights, and drive continuous improvement



**Collaborative Leadership & Influence**


Foster a culture of collaboration by working closely with department heads, managers, and front-line teams to elevate service delivery and guest experience
Influence cross-functional teams through coaching, data insights, and storytelling, driving alignment with brand standards and quality goals
Support onboarding and training efforts by partnering with L&D and department leaders to ensure new hires receive impactful orientation and role-specific development
Encourage cross-training and shared accountability across departments to build flexibility and resilience in daily operations
Identify opportunities for individual and team development, offering informal mentoring, feedback, and recognition to support growth
Facilitate open communication and feedback loops, promoting a psychologically safe environment where ideas and concerns are shared constructively
Champion fairness, inclusion, and respect in all interactions, modeling W Londonu2019s values and Marriottu2019s ethical standards



**Other**


This is an on-property based role requiring the candidate to work onsite. The role will involve limited travel.
Complies with Marriott International policies and procedures
Working hours as required to do your job but normally not less than 40 hours per week; including weekends and evening shifts
Role is expected to cover Manager on Duty shifts approx. 1 x per month (weekend shift with overnight stays)
Available to work on bank holidays and weekend shifts
Be knowledgeable of all applicable SOPu2019s/ LSOPu2019s and ensure controls points are implemented and are effective as outlined in Audit
Participate in onsite and offsite trainings, seminars and/or conferences as directed by management
Performs other related tasks as assigned by management.



**YOUR EFFORTS, OUR APPRECIATION**


**Meals** - Tasty and Varied Complimentary Meals in our Green Room canteen.
**Service Charge -** Paid each month!
**Bonus Scheme** - 10-20% Bonus Plan
**Learning and Growing -** Access to the best digital and classroom based training resources and cross exposure opportunities
**Apprenticeships -** Opportunities to undertake an apprenticeship to support your development in your role.
**Holiday** - 31 days of holiday including public holidays (enhanced holiday benefit based on length of service)
**Uniform -** Complimentary dry cleaning.
**Company Pension** **Scheme u2013** Save for your future.
**Take Care -** Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
**Celebrate** - Awards and Recognition Celebrations
**BenefitHub** - Access to further discounts for shopping, cinema tickets, technology and more!
**Events -** Monthly Calendar of Associate Focused & Fun Events
**Long Service Recognition -** Dedicated appreciation events for when you reach career milestones within the company.
**Global Marriott Hotel Discounts u2013** Accessible to you and your loved ones, travel the world with Marriott International.
**Food & Beverage Discounts** - 20% Discount in all F&B outlets within Marriott Properties
**Spa Discounts** u2013 30% discount in our Away Spa



**ELIGIBILITY TO WORK IN THE UK**



Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.



_At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._



W Hotelsu2019 mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weu2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsu2019 passions to life. If you are original, innovative, and always looking towards the future of whatu2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.
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  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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