43,777 Operations Administrator jobs in the United Kingdom

Support Operations Administrator

Manchester, North West Civica

Posted 6 days ago

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Job Description

Description  

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

Why you will love this opportunity as a Support Operations Administrator at Civica  

As a Support Operations Administrator, you’ll play a vital role in keeping our customer support function running smoothly. From coordinating upgrades to producing critical reports, you’ll ensure our teams and customers are supported with accurate information, clear communication, and well-organised processes. This is a fantastic opportunity to make a tangible impact on the delivery of services that help communities thrive. 

What you will do to be successful in this role   

Responsibilities:  

  • Provide administrative and operational support to the Support Operations Manager, Support Director, and Customer Support Managers.
  • Coordinate and schedule customer upgrades in collaboration with technical and product teams.
  • Consolidate and cleanse customer data to ensure accuracy across reporting and systems.
  • Produce monthly reports on service performance, ticket volumes, and cloud dashboards.
  • Process customer hardware orders and track proof of delivery.
  • Attend planning meetings with senior leaders and technical teams, ensuring actions are followed up.
  • Collate overtime sheets, manage team coordination tasks, and support project delivery.
  • Maintain calendars, meeting schedules, and provide accurate notetaking and communication.

Requirements

  • Proven experience in administration, operations, or coordination roles.
  • Strong organisational skills with excellent attention to detail.
  • Confident communicator, able to work effectively across multiple teams and business units.
  • Comfortable handling large datasets and preparing reports for senior stakeholders.
  • Proactive, adaptable, and able to simplify complex processes.
  • Excel skills (including VLOOKUPs, data cleansing, duplicate management, and validation).
  • Experience working with Salesforce would be a bonus but not needed

We Want You to Bring Your Whole Self to Work  
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why You'll Love Working with Us   
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
 
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

Benefits

Time Off & Work-Life Balance  

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
Days of Difference – Up to 3 extra days off for volunteering. 
 

Financial Well-being & Security  

Pension Contributions – 5% employer match to support your future. 
Income Protection – Up to 75% salary cover for long-term illness. 
Life Assurance – 4x salary tax-free lump sum. 
Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks  

Private Medical Insurance – Fast access to private healthcare. 
Health Cash Plan – Claim back physio, therapies & more. 
Dental Insurance – Cover for routine & emergency care. 
Affinity Groups – Join employee-led communities. 
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

This advertiser has chosen not to accept applicants from your region.

Operations Administrator

Streethay, West Midlands Supreme Recruitment Services Limited

Posted 4 days ago

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Job Description

full time

Supreme Recruitment are looking for an experienced Administrator for an interesting and varied role supporting the FTTH Supervisor and facilities team by providing administrative support and assisting in coordinating the day to day running of the FTTH team.

Principle Duties & Responsibilities

  • Dealing, via email and telephone, with incoming and outgoing correspondence.
  • li>Data entry, retrieval, and database maintenance.
  • Filing and archiving.
  • Creating and managing documents and spreadsheets.
  • Entering and maintenance of Sales Orders
  • Initiate and oversee freight claims with local vendors and carriers.
  • Correlate Import and Export invoices.
  • Managing return authorisation of product.
  • Supervision of consumables and stationary ordering.
  • Ensure that all local Health & Safety and Environmental policies are always adhered to.

Requirements:

  • A minimum of 2 years of experience in an administration function.
  • Strong organisational skills
  • Self-motivated.
  • IT literate with good typing skills and confident using a range of programmes including email and M/S Office (Excel, Outlook, Word).
  • Time management skills and the ability to prioritise workload effectively.
  • Use of root cause analysis and effective problem-solving ability.
  • A keen eye for attention to detail.
  • Flexible working approach.
  • Clear and confident communication skills.
  • Personable and effective teaching and learning style.
  • Able to work with a team, take direction from others and collaborate effectively.

This position will be Monday - Friday 10m - 6pm

This advertiser has chosen not to accept applicants from your region.

Operations Administrator

WS10 Darlaston, West Midlands Michael Page

Posted 6 days ago

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Job Description

full time

The Operations Administrator will play a pivotal role in providing administrative support to ensure the smooth functioning of daily operations in the FMCG sector. This permanent position in Wednesbury is ideal for individuals who are highly organised and detail-oriented.

Client Details

This opportunity is with a medium-sized organisation within the FMCG industry, known for its structured processes and focus on operational excellence. They are committed to providing high-quality products and fostering a professional work environment.

Description

  • Coordinate and manage daily administrative tasks to support operational activities.
  • Maintain accurate records and ensure timely data entry into internal systems.
  • Assist in preparing reports and documentation for internal and external stakeholders.
  • Monitor and order office supplies to ensure uninterrupted operations.
  • Respond to inquiries and liaise with other departments to resolve issues efficiently.
  • Support the team in scheduling and organising meetings, including minute-taking when required.
  • Ensure compliance with company policies and procedures in all administrative processes.
  • Assist in streamlining workflows to improve overall operational efficiency.

Profile

A successful Operations Administrator should have:

  • Proven experience in an administrative or operational support role, ideally in the FMCG sector.
  • Strong organisational skills and a keen eye for detail.
  • Proficiency in using office software, including word processing and spreadsheets.
  • Ability to prioritise tasks and manage time effectively under pressure.
  • Excellent written and verbal communication skills.
  • A proactive approach to problem-solving and process improvement.
  • Can commute to Wednesbury, Birmingham

Job Offer

  • Free parking
  • Generous holiday allowance and additional benefits package.
  • Opportunity to work in a professional and structured environment within the FMCG industry.
  • Permanent role offering job stability and career progression opportunities.

Join a supportive team in Wednesbury and take the next step in your career as an Operations Administrator. Apply today to make a meaningful impact in this exciting role!

This advertiser has chosen not to accept applicants from your region.

Operations Administrator

Beighton, Yorkshire and the Humber Construction Skills People

Posted 15 days ago

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Job Description

full time

The Operations Administrator is responsible for the efficient and effective administration of all documentation aligned to training qualifications within the employed operations team.

The purpose of the role is to provide administration within the operations team for all customers that are pursuing training packages across the business.

You will alongside the engagement team and will ensure that appropriate documentation is completed by learners and employers as required and submitted in a timely manner.

This role will require excellent communication skills and a pro-active approach. Focus will be on making contact with potential learners and encouraging them to engage.

Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Administrator to join our existing team.

The successful candidate will undertake the following main Duties and Responsibilities:

Work with Company information and reports to identify groups of candidates who may be appropriate to undertake qualifications.

Arrange with candidates’ times and dates to conducts remote & face to face enrolment sessions.

Check candidates’ documents to establish eligibility to receive funding

Maintain a forward plan of meetings to ensure that the companies profiling targets are met

Conduct remote meetings with potential candidates and collate and record evidence on documentation as required

Assist candidates in completing required enrolment documentation

Undertake all general administration to support the operations function

Provide advice and guidance regarding the qualification process and associated matters

Provide written updates to customers on training agreements as required

Contact learners to ensure documentation is completed accurately and in a timely fashion

To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees, and customers are treated fairly and impartially showing respect for all.

Report activity and planned meetings in accordance with the Company requirements

To meet the Company performance and quality targets

To represent the company in a professional manner at all times

Any other duties as deemed necessary by the line manager

The ideal candidate must possess the following Skills, Experience and Qualities:

A pro-active approach and experience of making outbound calls

Excellent customer care approach

Good administrative IT Skills

Experience with use of Microsoft word

Good administrative skills

The ability to carry out informal presentations to small groups

Experience of managing & planning own workload with strong time management skills

Experience of interacting with clients and learners in a professional manner

Strong attention to detail

Able to follow processes

Enthusiasm in the workplace

Work well under pressure

The ideal candidate will ideally possess the following qualifications; however, training will be given where required:

Information, Advice & Guidance qualification to a minimum of Level 2

Educated to a minimum of GCSE grade C in English and Maths or equivalent

In return, Skills People Group will give you:

A competitive salary

25 days holiday + Bank Holidays plus two days additional annual leave following two years’ service

Holiday buy and sell scheme

Employer contributory pension scheme

Health Cash Back Scheme

Annual Volunteering Day

Referral programme

Free parking

A challenging and rewarding role in a successful and growing business

Other details:

You will report to The Operations Manager

This role is office based, 100% in person due to the nature of our business

No agencies, thank you.

This advertiser has chosen not to accept applicants from your region.

Operations Administrator

Lamport, East Midlands £25000 Annually ACS Staffing Solutions

Posted 4 days ago

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Job Description

permanent
Operations Administrator
Lamport, Kettering
Hours - Monday to Friday full time
Salar - circa 25k

We are seeking a proactive and detail-oriented Operations Administrator to join our client's busy Operations team. This role provides vital support to the Team Manager, ensuring smooth administrative processes while maintaining regulatory compliance and excellent client service.

Key Responsibilities:
  • Upload client instructions to the internal system, ensuring all necessary documentation is complete.
  • Manage daily queries from Field Agents and clients professionally and efficiently.
  • Review, quality control, amend, and dispatch Field Agent reports to clients.
  • Act as the first point of contact for all operational phone traffic.
  • Ensure all reports meet service level agreements (SLAs).
  • Assist Team Managers and Senior Managers with ad-hoc administrative tasks.
  • Manage complaints in line with company procedures and regulatory requirements.
Requirements:
  • Strong organisational and multitasking skills.
  • Excellent communication skills, confident handling clients and agents.
  • Understanding of regulatory compliance, Conduct Rules, and Data Protection.
  • Proactive team player with a solution-oriented approach.
  • Experience in administrative or operations roles within regulated environments is advantageous.
What is on Offer:
  • An opportunity to be part of a structured and dynamic operations team.
  • A collaborative and professional working environment.
  • Opportunities for career development and growth.
If interested, please apply here or call Kim to find out more.
This advertiser has chosen not to accept applicants from your region.

Operations Administrator

Lamport, East Midlands £25100 Annually Interaction Recruitment

Posted 4 days ago

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Job Description

permanent

Operations Administrator – Office-Based (Permanent Role)

Location:  Village location in Northants
Department: Operations
Contract: Permanent / Full-Time
Recruiter: Interaction Recruitment
Salary: up to £25,100 per annum

Interaction Recruitment is working in partnership with a leading debt management company to recruit an Operations Administrator to join their supportive, office-based team. This is a fantastic opportunity for someone who thrives in a structured administrative environment and is passionate about helping others with empathy and professionalism.

You’ll play a key part in ensuring administrative processes are accurate, efficient, and meet both client expectations and regulatory obligations.

This is a permanent, full time, office-based role , working Monday to Friday, 8:30am to 5:00pm . The office offers free on-site parking and stunning views of the Northamptonshire countryside .

About the Role:

As an Operations Administrator, you will carry out a range of administrative duties to support the Operations Team Manager and the wider business. This includes managing incoming instructions, supporting agent and client communications, and ensuring all outputs meet regulatory and internal standards.

You’ll need to be organised, detail-oriented , and above all, empathetic , as the company supports customers in vulnerable financial situations.

Key Responsibilities:

  • Process incoming client instructions, ensuring all relevant documentation is attached and complete
  • Manage and respond to day-to-day queries from field agents and clients
  • Quality check, amend, and submit Field Agent Reports to clients
  • Act as the first point of contact for incoming operational telephone queries
  • Monitor and ensure all reports are completed in line with Service Level Agreements (SLAs)
  • Provide general administrative support and assist with ad hoc tasks as required by the Team Manager
  • Ensure all activity is compliant with Data Protection and company policies
  • Handle complaints in line with internal procedures, ensuring timely and sensitive resolution

What We’re Looking For:

  • Previous experience in an administrative support role (preferably within financial services, but not essential)
  • Excellent attention to detail and accuracy
  • Strong written and verbal communication skills
  • Ability to work to deadlines while maintaining high-quality outputs
  • Comfortable handling sensitive customer information with care and discretion
  • Proficiency in Microsoft Office applications
  • Empathy and a customer-first approach are essential due to the nature of the work

What’s on Offer:

  • Permanent, full-time, office-based role
  • Hours: 8:30am – 5:00pm, Monday to Friday
  • Salary: up to £25,100 per annum
  • Benefits include:
    • Free on-site parking
    • Beautiful countryside views from the office
    • Supportive and friendly team environment
    • Opportunities for development and progression within a regulated business
    • Meaningful work that makes a difference to people in financial difficulty

Conduct & Compliance:

As a regulated financial services business, all employees are expected to comply with the

FCA Conduct Rules , which include:

  • Acting with integrity
  • Acting with due skill, care, and diligence
  • Being open and cooperative with the FCA, PRA, and other regulators
  • Treating customers fairly and with respect
  • Observing proper standards of market conduct
  • Acting to deliver good outcomes for retail customers

Apply Now

If you are a compassionate and detail-focused individual looking to join a stable and ethical organisation, we’d love to hear from you.

Apply today via Interaction Recruitment , (url removed) or call me on (phone number removed).

INDKTT

This advertiser has chosen not to accept applicants from your region.

Operations Administrator

Streethay, West Midlands £13 Hourly Supreme Recruitment Services Limited

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Supreme Recruitment are looking for an experienced Administrator for an interesting and varied role supporting the FTTH Supervisor and facilities team by providing administrative support and assisting in coordinating the day to day running of the FTTH team.

Principle Duties & Responsibilities

  • Dealing, via email and telephone, with incoming and outgoing correspondence.
  • li>Data entry, retrieval, and database maintenance.
  • Filing and archiving.
  • Creating and managing documents and spreadsheets.
  • Entering and maintenance of Sales Orders
  • Initiate and oversee freight claims with local vendors and carriers.
  • Correlate Import and Export invoices.
  • Managing return authorisation of product.
  • Supervision of consumables and stationary ordering.
  • Ensure that all local Health & Safety and Environmental policies are always adhered to.

Requirements:

  • A minimum of 2 years of experience in an administration function.
  • Strong organisational skills
  • Self-motivated.
  • IT literate with good typing skills and confident using a range of programmes including email and M/S Office (Excel, Outlook, Word).
  • Time management skills and the ability to prioritise workload effectively.
  • Use of root cause analysis and effective problem-solving ability.
  • A keen eye for attention to detail.
  • Flexible working approach.
  • Clear and confident communication skills.
  • Personable and effective teaching and learning style.
  • Able to work with a team, take direction from others and collaborate effectively.

This position will be Monday - Friday 10m - 6pm

This advertiser has chosen not to accept applicants from your region.
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About the latest Operations administrator Jobs in United Kingdom !

Operations Administrator

Caversham, South East £25000 - £28000 Annually 21st Century AV

Posted 4 days ago

Job Viewed

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Job Description

permanent

Operations Customer Service Administrator

£25,000 - £28,000 per annum

Reading

Permanent, Full-Time or Part-Time (Part-time needs to be 5 days)

We are looking for an Operations Customer Service Administrator to provide customer service and coordination to all our AV Service Contracts and Projects, to follow SLA and maintain high levels of support and organisation.

The Company

We are a leading UK-based AV and UC integrator headquartered in Reading, Berkshire. Since 1999, we have delivered thousands of reliable, cost-effective audio-visual and unified communication solutions tailored for collaboration, presentation, and communication spaces.

With a dedicated team of Design Consultants, Engineers, AV Project Managers, Programmers, and Technicians, we pride ourselves on offering the highest standard of AV solutions nationwide. In addition to our core integration services, we operate a thriving Ecommerce store , which you will be managing as part of this role.

The Role

The role focuses around ensuring seamless technical support services and maintaining strong customer relationships with Service Contracts and Projects. The candidate is responsible for managing service callouts, coordinating technical visits, purchasing and administration on projects alongside the Project Manager (PM). The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions.

General Responsibilities

Service Call Management:

  • Respond promptly to technical service calls, ensuring a two-hour response time.
  • Coordinate and schedule service visits, both internal and external, and manage the service diary efficiently.
  • Facilitate the creation of technical drawings required for contracts.

Administrative Duties:

  • Prepare and maintain paperwork for service callout visits, ensuring proper sign-off procedures.
  • Coordinate with customers to manage and ensure smooth execution of service visits.
  • Ensure Engineers have all necessary resources and support for on-site visits.

Customer Engagement:

  • Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns.
  • Keep the service email inbox updated and respond to inquiries in a timely manner.

Purchasing:

  • Work with the PM to ensure cost effective purchasing.
  • All administration of projects alongside the PM.

Supplier and Manufacturer Relations:

  • Maintain a comprehensive log of supplier and manufacturer contacts for technical support.
  • Work closely with suppliers to address any issues or concerns related to service delivery.

Ideal Candidate Profile:

  • Proven experience in service coordination or a related role, preferably in a technical or engineering environment.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Purchasing experience. 
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office Suite.
  • Ability to work collaboratively in a team environment and adapt to changing priorities.
  • Attention to detail and a commitment to delivering exceptional customer service.

This role offers an opportunity to contribute to the smooth operation of technical services while ensuring customer satisfaction and maintaining strong business relationships.

Benefits:

  • 22 days holiday + Bank holidays
  • Pension
  • EAP
  • Parking on site

If this Operations Customer Service Administrator  sounds like an ideal role for you, then apply today and we will be in touch.

This advertiser has chosen not to accept applicants from your region.

Operations Administrator

West Midlands, West Midlands £30000 Annually Michael Page

Posted 6 days ago

Job Viewed

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Job Description

permanent

The Operations Administrator will play a pivotal role in providing administrative support to ensure the smooth functioning of daily operations in the FMCG sector. This permanent position in Wednesbury is ideal for individuals who are highly organised and detail-oriented.

Client Details

This opportunity is with a medium-sized organisation within the FMCG industry, known for its structured processes and focus on operational excellence. They are committed to providing high-quality products and fostering a professional work environment.

Description

  • Coordinate and manage daily administrative tasks to support operational activities.
  • Maintain accurate records and ensure timely data entry into internal systems.
  • Assist in preparing reports and documentation for internal and external stakeholders.
  • Monitor and order office supplies to ensure uninterrupted operations.
  • Respond to inquiries and liaise with other departments to resolve issues efficiently.
  • Support the team in scheduling and organising meetings, including minute-taking when required.
  • Ensure compliance with company policies and procedures in all administrative processes.
  • Assist in streamlining workflows to improve overall operational efficiency.

Profile

A successful Operations Administrator should have:

  • Proven experience in an administrative or operational support role, ideally in the FMCG sector.
  • Strong organisational skills and a keen eye for detail.
  • Proficiency in using office software, including word processing and spreadsheets.
  • Ability to prioritise tasks and manage time effectively under pressure.
  • Excellent written and verbal communication skills.
  • A proactive approach to problem-solving and process improvement.
  • Can commute to Wednesbury, Birmingham

Job Offer

  • Free parking
  • Generous holiday allowance and additional benefits package.
  • Opportunity to work in a professional and structured environment within the FMCG industry.
  • Permanent role offering job stability and career progression opportunities.

Join a supportive team in Wednesbury and take the next step in your career as an Operations Administrator. Apply today to make a meaningful impact in this exciting role!

This advertiser has chosen not to accept applicants from your region.

Operations Administrator

Andover, South East £30000 Annually Pertemps Basingstoke

Posted 6 days ago

Job Viewed

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Job Description

permanent
Operations Administrator
Pertemps are currently recruiting for an experienced operations Administrator to join as an Assistant Quality Surveyor for our client based in Andover. This is a full-time permanent position working in a small team as part of an electrical business.

Responsibilities as an Operations Administrator:
- Review proposed work, assess quantity of materials and hours of work
- Prepare cost estimates and contract documents
- Preparing and sending out quotes and invoices
- Processing payment logs and any payment discrepancies
- Support in the procurement of subcontractors and suppliers
- Liaise with contracts and manage accounts accordingly
- Attend site meetings to discuss quotations and variations
- Ensure all admin is filed and recorded correctly and accurately

Requirements:
- Previous experience within a similar role position
- Highly organised
- Previous operational or high level of administration experience
- Process driven
- Excellent numeracy skills
- Proficient with Microsoft Excel
- Understanding of construction is desirable

The Operations Administrator Role:
- 30,000 per annum
- Monday - Friday 8.30am - 5.30pm
- Fully office based in Andover
- 21 days annual leave plus bank holidays
- Christmas shut down

If you are interested in this Operations Administrator role, please apply with an up to date CV or get in touch with Jemma at Pertemps.
This advertiser has chosen not to accept applicants from your region.
 

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