756 Operations Consultant jobs in the United Kingdom

Operations Consultant

London, London Goji

Posted 281 days ago

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Job Description

Permanent

Hello. We’re Goji.

We provide market-leading platform technology to the alternative investment industry. 

Access to private markets is increasing but 20th century technology cannot support or scale to meet these market demands and opportunities. Trillions of pounds of new inflows from institutional and individual investors are expected in the coming years, and the industry needs to adapt. 

At Goji we are driving the transformation of the industry. From frictionless investor onboarding, to aggregating subscriptions and making any private fund accessible, we are solving the challenges that will unlock growth for all participants in our network. 

Goji was acquired by Euroclear Group in 2022. Our shared vision is to enhance Euroclear's infrastructure with digitised private fund capabilities, creating a global network that seamlessly connects participants and catalyses their growth.

Our clients include asset managers who want to access and onboard more private fund investors, fund administrators who want to offer a private fund service that drives growth, and distributors who want low-friction access to private funds of their choice. 

We are headquartered in the UK and FCA-regulated.

The Role

Goji is looking for an Operations Consultant to join our London team. This role is a great opportunity for a candidate looking for a fast-paced, client-facing position where they can have an immediate impact on our customer’s success and gain exposure to all parts of Goji’s business.

The Operations Consultant is the client’s first point of contact for operational support throughout the customer lifecycle and is responsible for ensuring they get maximum value from the Goji Platform.

The team aims to provide speedy and efficient support to platforms, investors and internal stakeholders. Their work has a direct impact on satisfaction scores, efficiency, retention and growth.


How will you help?

1. Client Onboarding and Relationship Management

- Serve as the primary point of contact for clients throughout the onboarding process.

- Build and maintain strong client relationships to ensure a smooth onboarding experience and ongoing satisfaction with the Goji platform.

- Ensure clients receive timely support and guidance as they integrate with the platform.

- Taking ownership - approaching any issues with a solutions mindset;

2. Operational Setup and Environment Updates

- Oversee the operational setup of each client’s environment, ensuring all systems and processes are correctly configured in the Goji Platform.

- Regularly update and optimise client environments to align with evolving needs and operational efficiency.

3. Maintenance of Client Reporting, Project Pages, and Documentation

- Maintain accurate and up-to-date client reporting, project pages, and related documentation.

- Ensure that all client records and progress updates are clearly documented and easily accessible to relevant stakeholders.

- Become an expert on our product and our clients

Requirements

Minimum 5 years’ operations experience within Financial Services;

  • Experience in a client-facing role;
  • Strong, and adaptable, communication skills;
  • Experience with process-design (desirable);
  • Private funds experience (desirable);
  • Experience within a start-up/scale-up (desirable);
  • Second language skills (European would be ideal) (desirable)
How we work

As a company, we like to create an atmosphere where everyone can directly influence the way we work. Our values encourage curiosity, simplicity and honest communication:

  • Curiosity - We seek to deeply understand challenges from multiple perspectives
  • Innovation - We create pragmatic solutions that solve the challenges identified
  • Commitment - We commit with passion to a decision
  • Alignment - We understand our objectives and work together with the right tools to get things done
  • Discipline - We stay focused, take ownership and consistently deliver against expectations

Benefits

We’re proud to be able to offer a market-leading benefits package:

  • Competitive salary;
  • Opt-in pension with 5% Goji contribution (3% minimum employee contribution);
  • 25 days of holiday, plus 1 day for each year of service, up to 30 days;
  • Enhanced maternity, paternity and adoption leave;
  • Private medical, including dental, optical and audiological from Vitality;
  • Life insurance, critical illness cover and income protection;
  • Cycle to work scheme;
  • Laptop delivered to your home;
  • Allowances for additional work from home equipment;
  • Supplementary support available for those with additional needs;
  • Stylish London-based office.
This advertiser has chosen not to accept applicants from your region.

Senior Operations Consultant

Apperknowle, East Midlands Travel Trade Recruitment Limited

Posted 12 days ago

Job Viewed

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Job Description

full time

Are you an organised Senior Operations Executive from a Tour Operations background? We're recruiting a Senior Operations Consultant for a sports specialist Tour Operator, to oversee the planning and delivery of overseas group tours, as well as accompany these tours. If you have previously worked within group travel, sports travel or Tour Operations in an operational role, this could be your next career move! In return you will receive a competitive starting salary dependent on experience, plus bonus and further benefits! You will be within commuting distance of Chesterfield, though hybrid, flexible working is offered!

JOB DESCRIPTION:

  • Design and develop tour packages for international sports tours.
  • Source and negotiate with hotels, ground transportation providers, airlines and DMCs to provide high standard tours at the best possible prices.
  • Working with the Head of Operations and Finance Team to develop accurate budgets and costings for all tours, excursions and events, providing forecasted P&L for all tours.
  • Coordinate the accurate loading of tours and products onto our booking system and website, including creating detailed sales itineraries with interesting and informative content.
  • Brief the wider organisation prior to tours going on sale, ensuring all team members have detailed product briefs.
  • Manage end-to-end logistics of a tour: flights, hotels, ground transport, excursions and tickets to ensure all deliverables are met on time and within budget.
  • Maintain tight control of stock and provide accurate financial risk records to ensure accurate and clear data is available to internal stakeholders and suppliers.
  • Build and maintain strong relationships with partners, DMCs, and official ticketing organisations.
  • Ensuring all H&S requirements are met prior to and during tours.
  • Producing comprehensive pre-departure information for travel members alongside details pre-tour briefings to Tour Managers and all on-tour staff.
  • Traveling to destinations for on-the-ground delivery of tours, ensuring the smooth running of the tours and proactively addressing any issues that may arise, such as travel delays, unexpected changes in tour plans, or member concerns.
  • Tracking tour progress and identifying areas for improvement, and if necessary, implementing changes whilst on tour.
  • Be a champion for the fan journey - working with the Head of Operations, Customer Service Manager and Marketing Team to ensure a smooth and high energy experience from pre-booking through to when members return from tour.
  • Working with the Head of Operations and Customer Service Manager to monitor performance metrics and complaint resolution.
  • Working with the Customer Service Manager to gather and act on Tour Manager and travel member feedback to refine future tour offerings.
  • Produce post-tour debrief reports including tour P&Ls and supplier reviews.

EXPERIENCE REQUIRED:

The successful candidate will have previous experience in an operations role within the travel industry, ideally having worked for a Tour Operator that specialising in group travel and/or sport. You will have sound knowledge Microsoft Office, be organised and able to work to deadlines, with good attention to detail skills. You will be customer focused and enjoy being part of a collaborative team.

THE PACKAGE:

- A salary is dependent with performance-related bonuses.

- Opportunities for professional growth and development

- A dynamic and enthusiastic work environment with a passionate team

- The opportunity to be involved in and attend major sporting events outside of the usual workplace

- The opportunity to shape the direction of a rapidly growing business in an exciting industry

- Flexible working, with hybrid WFH opportunities

- Company-wide unlimited annual leave policy

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details! Please be advised we are only able to respond to candidates who have the relevant Travel Industry experience, due to the volume of applications received.

This advertiser has chosen not to accept applicants from your region.

Senior Operations Consultant

Derbyshire, East Midlands Travel Trade Recruitment Limited

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Are you an organised Senior Operations Executive from a Tour Operations background? We're recruiting a Senior Operations Consultant for a sports specialist Tour Operator, to oversee the planning and delivery of overseas group tours, as well as accompany these tours. If you have previously worked within group travel, sports travel or Tour Operations in an operational role, this could be your next career move! In return you will receive a competitive starting salary dependent on experience, plus bonus and further benefits! You will be within commuting distance of Chesterfield, though hybrid, flexible working is offered!

JOB DESCRIPTION:

  • Design and develop tour packages for international sports tours.
  • Source and negotiate with hotels, ground transportation providers, airlines and DMCs to provide high standard tours at the best possible prices.
  • Working with the Head of Operations and Finance Team to develop accurate budgets and costings for all tours, excursions and events, providing forecasted P&L for all tours.
  • Coordinate the accurate loading of tours and products onto our booking system and website, including creating detailed sales itineraries with interesting and informative content.
  • Brief the wider organisation prior to tours going on sale, ensuring all team members have detailed product briefs.
  • Manage end-to-end logistics of a tour: flights, hotels, ground transport, excursions and tickets to ensure all deliverables are met on time and within budget.
  • Maintain tight control of stock and provide accurate financial risk records to ensure accurate and clear data is available to internal stakeholders and suppliers.
  • Build and maintain strong relationships with partners, DMCs, and official ticketing organisations.
  • Ensuring all H&S requirements are met prior to and during tours.
  • Producing comprehensive pre-departure information for travel members alongside details pre-tour briefings to Tour Managers and all on-tour staff.
  • Traveling to destinations for on-the-ground delivery of tours, ensuring the smooth running of the tours and proactively addressing any issues that may arise, such as travel delays, unexpected changes in tour plans, or member concerns.
  • Tracking tour progress and identifying areas for improvement, and if necessary, implementing changes whilst on tour.
  • Be a champion for the fan journey - working with the Head of Operations, Customer Service Manager and Marketing Team to ensure a smooth and high energy experience from pre-booking through to when members return from tour.
  • Working with the Head of Operations and Customer Service Manager to monitor performance metrics and complaint resolution.
  • Working with the Customer Service Manager to gather and act on Tour Manager and travel member feedback to refine future tour offerings.
  • Produce post-tour debrief reports including tour P&Ls and supplier reviews.

EXPERIENCE REQUIRED:

The successful candidate will have previous experience in an operations role within the travel industry, ideally having worked for a Tour Operator that specialising in group travel and/or sport. You will have sound knowledge Microsoft Office, be organised and able to work to deadlines, with good attention to detail skills. You will be customer focused and enjoy being part of a collaborative team.

THE PACKAGE:

- A salary is dependent with performance-related bonuses.

- Opportunities for professional growth and development

- A dynamic and enthusiastic work environment with a passionate team

- The opportunity to be involved in and attend major sporting events outside of the usual workplace

- The opportunity to shape the direction of a rapidly growing business in an exciting industry

- Flexible working, with hybrid WFH opportunities

- Company-wide unlimited annual leave policy

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details! Please be advised we are only able to respond to candidates who have the relevant Travel Industry experience, due to the volume of applications received.

This advertiser has chosen not to accept applicants from your region.

Senior Operations Consultant

Chester, North West Bank of America

Posted 1 day ago

Job Viewed

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Job Description

Senior Operations Consultant
Chester, United Kingdom
**To proceed with your application, you must be at least 18 years of age.**
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**Job Title: Senior Operations Consultant**
**Corporate Title: Up to Assistant Vice President**
**Location: Chester**
**Company Overview:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Location Overview:**
Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.
**Job Description:**
This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.
The Global AML and Onboarding Operations organization is a central control function which governs, facilitates, and oversees the end-to-end AML program across all GB, GM businesses and jurisdictions globally and manage AML risks by implementing and executing processes and controls. High Risk Detection Group is part of AML Operations.
**Responsibilities:**
+ Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
+ Manages projects and direct activities of a team related to special initiatives
+ Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
+ Builds relationships with business partners across various Lines of Business
+ Manages and defines responsibilities and accountabilities for key program and projects
**Skills:**
+ Communication and problem solving of complex reviews involving Global Laws, Rules, and Regulations
+ Ability to balance and prioritize across multiple deliverables and tight timelines.
+ Professional maturity and experience to interact with, compliance, senior bankers, and senior management.
+ Experience ideally within AML programs and/or risk management
+ Must be detail oriented with ability to analyze and consolidate complex KYC and transactional information.
+ Understanding of evolving Laws, Rules and Regulations for AML is core and applying this to day-to-day-engagement with both operations and bankers is key to success.
+ Demonstrated ability to think strategically and execute tactically
+ Ability to read and understand complex matters, anticipate risks, and summarize key information
+ High attention to details and strong organizational skills
+ Strong written and verbal communication skills
+ Proficient in Microsoft Office applications, including Excel, Word and SharePoint
+ Demonstrated dependability and ability to act with a sense of urgency
+ Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
**Benefits of working at Bank of America**
**UK**
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
+ 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
+ Use of a flex fund to use towards benefits
+ Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
+ Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
+ Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
**Bank of America**
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
This advertiser has chosen not to accept applicants from your region.

Housing Operations Consultant

Populo Living

Posted 1 day ago

Job Viewed

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Job Description

Job Title: Housing Operations Consultant Contract Type: 4 month FTC

Working: 3 days per week 9-5 Reporting to: Director of Customer Services

Location: Stratford, London Salary: £70k (pro rota)



About us


Populo Living is Newham's housing company; we are wholly owned by the London Borough of Newham. Populo exist to tackle the shortage of homes in the Borough and to deliver half of these homes at genuinely affordable levels.

The Populo Group has evolved since its inception to become a leading provider of both affordable and privately rented homes. Our profits are recycled back into delivering even more high-quality homes for people who want to make Newham home. Having somewhere to call home is fundamental to people’s health and wellbeing and is the central pillar of our mission.

We believe in “Making Newham home”. We are designing and building better homes and places that people want to call home. Our high quality, spacious and environmentally friendly developments will become new communities and strengthen existing ones. Whether for private or social rent, residents will enjoy excellent standards of design and attention to detail. Together with our sole shareholder Newham Council, we are focused on the need to deliver for Newham’s people. This long-term commitment means that our exceptional customer service and commitment to our tenants is here to stay.

Populo Homes is our registered provider of social housing and is an integral part of the Populo Group. The Group also includes a design and build subsidiary. We are a small dynamic team who have grown quickly and operate

in a very collegiate way. We value our connections to Newham, it is important to us to reflect and understand our Borough and its diverse communities. We are always keen to hear from local people who share our values around diversity and inclusion. We welcome applications from all individuals who can bring skills and importantly, the right attitude for our ambitious team.


Role purpose:


The role will support the customer services directorate by leading a range of strategic high level projects and providing advice and guidance on operational functions and service areas.


Key responsibilities:


  • Support the directorate with the procurement of key service contracts.
  • Develop a comprehensive contract register and preferred supplier list.
  • Lead a service charge review project.
  • Produce a commercial unit responsibilities matrix and provide support to our team to understand the needs and requirements of our commercial tenants.
  • Review the quality assurance process in relation to compliance testing.
  • Support the enhancement of our compliance related data.
  • Completion of smaller and ad hoc pieces of work.


About you:


Essential:


  • Proven experience in housing operations or property services within a local authority, housing association, or consultancy context.
  • Demonstrable experience in managing or supporting procurement and contract management processes.
  • Experience developing or maintaining contract registers and supplier frameworks.
  • Experience leading or contributing to service charge reviews or similar financial analysis projects.
  • Experience working with commercial tenants or on commercial property matters.
  • Experience reviewing or implementing compliance-related quality assurance processes.
  • Understanding of service charges, leaseholder obligations, and cost recovery principles.
  • Knowledge of property compliance requirements (e.g. gas safety, electrical testing, fire safety).
  • Ability to produce high-quality written reports, matrices, registers, and guidance documents.


Desirable:


  • Relevant professional qualification (e.g., RICS, CIOB, CIH, or NEBOSH).
  • Experience of working at or reporting to Board/executive level.
  • Experience of delivering digital transformation or repairs system upgrades.


What we offer:


  1. The cover is provided by Canada Life
  2. Benefit of 4x Basic Annual Salary
  3. Benefit provided to State Pension Age (SPA)
  4. Company Pension – Scottish Widows (employee pension contribution of 5%
  5. and Populo will contribute 10%).
  6. Holiday entitlement – 30 days per year plus bank holidays. The holiday year runs
  7. from 1st January to 31st December.
This advertiser has chosen not to accept applicants from your region.

Housing Operations Consultant

London, London Populo Living

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Housing Operations Consultant Contract Type: 4 month FTC

Working: 3 days per week 9-5 Reporting to: Director of Customer Services

Location: Stratford, London Salary: £70k (pro rota)



About us


Populo Living is Newham's housing company; we are wholly owned by the London Borough of Newham. Populo exist to tackle the shortage of homes in the Borough and to deliver half of these homes at genuinely affordable levels.

The Populo Group has evolved since its inception to become a leading provider of both affordable and privately rented homes. Our profits are recycled back into delivering even more high-quality homes for people who want to make Newham home. Having somewhere to call home is fundamental to people’s health and wellbeing and is the central pillar of our mission.

We believe in “Making Newham home”. We are designing and building better homes and places that people want to call home. Our high quality, spacious and environmentally friendly developments will become new communities and strengthen existing ones. Whether for private or social rent, residents will enjoy excellent standards of design and attention to detail. Together with our sole shareholder Newham Council, we are focused on the need to deliver for Newham’s people. This long-term commitment means that our exceptional customer service and commitment to our tenants is here to stay.

Populo Homes is our registered provider of social housing and is an integral part of the Populo Group. The Group also includes a design and build subsidiary. We are a small dynamic team who have grown quickly and operate

in a very collegiate way. We value our connections to Newham, it is important to us to reflect and understand our Borough and its diverse communities. We are always keen to hear from local people who share our values around diversity and inclusion. We welcome applications from all individuals who can bring skills and importantly, the right attitude for our ambitious team.


Role purpose:


The role will support the customer services directorate by leading a range of strategic high level projects and providing advice and guidance on operational functions and service areas.


Key responsibilities:


  • Support the directorate with the procurement of key service contracts.
  • Develop a comprehensive contract register and preferred supplier list.
  • Lead a service charge review project.
  • Produce a commercial unit responsibilities matrix and provide support to our team to understand the needs and requirements of our commercial tenants.
  • Review the quality assurance process in relation to compliance testing.
  • Support the enhancement of our compliance related data.
  • Completion of smaller and ad hoc pieces of work.


About you:


Essential:


  • Proven experience in housing operations or property services within a local authority, housing association, or consultancy context.
  • Demonstrable experience in managing or supporting procurement and contract management processes.
  • Experience developing or maintaining contract registers and supplier frameworks.
  • Experience leading or contributing to service charge reviews or similar financial analysis projects.
  • Experience working with commercial tenants or on commercial property matters.
  • Experience reviewing or implementing compliance-related quality assurance processes.
  • Understanding of service charges, leaseholder obligations, and cost recovery principles.
  • Knowledge of property compliance requirements (e.g. gas safety, electrical testing, fire safety).
  • Ability to produce high-quality written reports, matrices, registers, and guidance documents.


Desirable:


  • Relevant professional qualification (e.g., RICS, CIOB, CIH, or NEBOSH).
  • Experience of working at or reporting to Board/executive level.
  • Experience of delivering digital transformation or repairs system upgrades.


What we offer:


  1. The cover is provided by Canada Life
  2. Benefit of 4x Basic Annual Salary
  3. Benefit provided to State Pension Age (SPA)
  4. Company Pension – Scottish Widows (employee pension contribution of 5%
  5. and Populo will contribute 10%).
  6. Holiday entitlement – 30 days per year plus bank holidays. The holiday year runs
  7. from 1st January to 31st December.
This advertiser has chosen not to accept applicants from your region.

HR Operations Consultant

Lorien

Posted 1 day ago

Job Viewed

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Job Description

This advertiser has chosen not to accept applicants from your region.
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About the latest Operations consultant Jobs in United Kingdom !

Strategy Operations Consultant

Greater London, London Adecco

Posted 1 day ago

Job Viewed

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Job Description

Strategy and Operations Associate – Contract Role

Location: London, UK

Hourly Rate: £38.45

Start Date: 8th December 2025

End Date: 23rd November 2026

Contract Type: Full-time, Temporary


A leading global tech company is seeking a Strategy and Operations Associate to support a high-performing internal team focused on extended workforce solutions. This team manages onboarding, offboarding, and operational processes for contractors and vendors across the business.


This is a dynamic, hands-on role ideal for someone with a consulting or tech start-up background who thrives in fast-paced environments and enjoys working cross-functionally.


Key Responsibilities

  • Strategic Planning & OKR Tracking: Monitor team progress and prepare materials for leadership reviews.
  • Budget Management: Oversee a $40M budget, including forecasting and reallocation.
  • Business Reviews & Surveys: Lead weekly reviews and biannual time studies; design and analyse employee sentiment surveys.
  • Internal Communications: Manage team-wide communications, including newsletters.
  • Resource & Headcount Management: Support hiring processes, seating assignments, and ongoing headcount tracking.
  • Executive Support: Prepare communications and materials for senior leadership engagements and team off-sites.
  • Ad Hoc Projects: Lead initiatives independently with minimal oversight.


Ideal Candidate Profile

  • Experience: In strategy and operations roles
  • Background: Consulting or tech start-up experience preferred


Skills:

  • Strong data analysis and insight generation
  • Process and operations management
  • Executive-level communications
  • Intermediate proficiency in Google Sheets / Excel
  • Familiarity with AI tools (a plus)
  • Mindset: Independent, proactive, and comfortable working cross-functionally


Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

This advertiser has chosen not to accept applicants from your region.

Housing Operations Consultant

London, London Populo Living

Posted today

Job Viewed

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Job Description

contract
Job Title: Housing Operations Consultant Contract Type: 4 month FTC Working: 3 days per week 9-5 Reporting to: Director of Customer Services Location: Stratford, London Salary: £70k (pro rota) About us Populo Living is Newham's housing company; we are wholly owned by the London Borough of Newham. Populo exist to tackle the shortage of homes in the Borough and to deliver half of these homes at genuinely affordable levels. The Populo Group has evolved since its inception to become a leading provider of both affordable and privately rented homes. Our profits are recycled back into delivering even more high-quality homes for people who want to make Newham home. Having somewhere to call home is fundamental to people’s health and wellbeing and is the central pillar of our mission. We believe in “Making Newham home”. We are designing and building better homes and places that people want to call home. Our high quality, spacious and environmentally friendly developments will become new communities and strengthen existing ones. Whether for private or social rent, residents will enjoy excellent standards of design and attention to detail. Together with our sole shareholder Newham Council, we are focused on the need to deliver for Newham’s people. This long-term commitment means that our exceptional customer service and commitment to our tenants is here to stay. Populo Homes is our registered provider of social housing and is an integral part of the Populo Group. The Group also includes a design and build subsidiary. We are a small dynamic team who have grown quickly and operate in a very collegiate way. We value our connections to Newham, it is important to us to reflect and understand our Borough and its diverse communities. We are always keen to hear from local people who share our values around diversity and inclusion. We welcome applications from all individuals who can bring skills and importantly, the right attitude for our ambitious team. Role purpose: The role will support the customer services directorate by leading a range of strategic high level projects and providing advice and guidance on operational functions and service areas. Key responsibilities: Support the directorate with the procurement of key service contracts. Develop a comprehensive contract register and preferred supplier list. Lead a service charge review project. Produce a commercial unit responsibilities matrix and provide support to our team to understand the needs and requirements of our commercial tenants. Review the quality assurance process in relation to compliance testing. Support the enhancement of our compliance related data. Completion of smaller and ad hoc pieces of work. About you: Essential: Proven experience in housing operations or property services within a local authority, housing association, or consultancy context. Demonstrable experience in managing or supporting procurement and contract management processes. Experience developing or maintaining contract registers and supplier frameworks. Experience leading or contributing to service charge reviews or similar financial analysis projects. Experience working with commercial tenants or on commercial property matters. Experience reviewing or implementing compliance-related quality assurance processes. Understanding of service charges, leaseholder obligations, and cost recovery principles. Knowledge of property compliance requirements (e.g. gas safety, electrical testing, fire safety). Ability to produce high-quality written reports, matrices, registers, and guidance documents. Desirable: Relevant professional qualification (e.g., RICS, CIOB, CIH, or NEBOSH). Experience of working at or reporting to Board/executive level. Experience of delivering digital transformation or repairs system upgrades. What we offer: The cover is provided by Canada Life Benefit of 4x Basic Annual Salary Benefit provided to State Pension Age (SPA) Company Pension – Scottish Widows (employee pension contribution of 5% and Populo will contribute 10%). Holiday entitlement – 30 days per year plus bank holidays. The holiday year runs from 1st January to 31st December.
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Housing Operations Consultant

London, London Populo Living

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Job Description

contract
Job Title: Housing Operations Consultant Contract Type: 4 month FTC Working: 3 days per week 9-5 Reporting to: Director of Customer Services Location: Stratford, London Salary: £70k (pro rota) About us Populo Living is Newham's housing company; we are wholly owned by the London Borough of Newham. Populo exist to tackle the shortage of homes in the Borough and to deliver half of these homes at genuinely affordable levels. The Populo Group has evolved since its inception to become a leading provider of both affordable and privately rented homes. Our profits are recycled back into delivering even more high-quality homes for people who want to make Newham home. Having somewhere to call home is fundamental to people’s health and wellbeing and is the central pillar of our mission. We believe in “Making Newham home”. We are designing and building better homes and places that people want to call home. Our high quality, spacious and environmentally friendly developments will become new communities and strengthen existing ones. Whether for private or social rent, residents will enjoy excellent standards of design and attention to detail. Together with our sole shareholder Newham Council, we are focused on the need to deliver for Newham’s people. This long-term commitment means that our exceptional customer service and commitment to our tenants is here to stay. Populo Homes is our registered provider of social housing and is an integral part of the Populo Group. The Group also includes a design and build subsidiary. We are a small dynamic team who have grown quickly and operate in a very collegiate way. We value our connections to Newham, it is important to us to reflect and understand our Borough and its diverse communities. We are always keen to hear from local people who share our values around diversity and inclusion. We welcome applications from all individuals who can bring skills and importantly, the right attitude for our ambitious team. Role purpose: The role will support the customer services directorate by leading a range of strategic high level projects and providing advice and guidance on operational functions and service areas. Key responsibilities: Support the directorate with the procurement of key service contracts. Develop a comprehensive contract register and preferred supplier list. Lead a service charge review project. Produce a commercial unit responsibilities matrix and provide support to our team to understand the needs and requirements of our commercial tenants. Review the quality assurance process in relation to compliance testing. Support the enhancement of our compliance related data. Completion of smaller and ad hoc pieces of work. About you: Essential: Proven experience in housing operations or property services within a local authority, housing association, or consultancy context. Demonstrable experience in managing or supporting procurement and contract management processes. Experience developing or maintaining contract registers and supplier frameworks. Experience leading or contributing to service charge reviews or similar financial analysis projects. Experience working with commercial tenants or on commercial property matters. Experience reviewing or implementing compliance-related quality assurance processes. Understanding of service charges, leaseholder obligations, and cost recovery principles. Knowledge of property compliance requirements (e.g. gas safety, electrical testing, fire safety). Ability to produce high-quality written reports, matrices, registers, and guidance documents. Desirable: Relevant professional qualification (e.g., RICS, CIOB, CIH, or NEBOSH). Experience of working at or reporting to Board/executive level. Experience of delivering digital transformation or repairs system upgrades. What we offer: The cover is provided by Canada Life Benefit of 4x Basic Annual Salary Benefit provided to State Pension Age (SPA) Company Pension – Scottish Widows (employee pension contribution of 5% and Populo will contribute 10%). Holiday entitlement – 30 days per year plus bank holidays. The holiday year runs from 1st January to 31st December.
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