16,352 Operations Professionals jobs in the United Kingdom

The Business Operations Specialist II works with the Sales, Sales Ops, Legal, Accounting, Export Compliance, and other departments to process customer orders and generate license keys. This role is responsible for verifying and reviewing the accuracy of orders, also completing and maintaining associated records and preparing related reports. Little direction required; the Business Operations Specialist II is able to handle some complex tasks and accomplish straightforward work without assistance.

Key Duties and Responsibilities

• Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with ANSYS, Inc. policies and procedures
• Generates timely, accurate license keys and software license entitlement information, and delivers them to sales channels and customers
• Assists customers attempting to enroll for the ANSYS, Inc. Customer Portal
• Utilizes CRM checks to strive for succinct data integrity
• Acts as liaison to ANSYS, Inc. sales channel by providing quality customer service and support and resolving customer issues
• Provides assistance to sales personnel for proper order submission and documentation
• Interfaces with legal, accounting, and sales departments to facilitate procedural and policy adherence
• Proactively seeks ways to improve workflow, including identification of better ways to provide value-added customer service
• Participates in department projects such as developing rollout plans for product delivery

Minimum Education/Certification Requirements and Experience

• Associate’s Degree or minimum 4 years of experience in a billing, order processing, or customer service environment
• Excellent customer services skills and orientation
• Demonstrated organizational and analytical skills
• Experience working in database environment including strong report generation responsibilities and analytics skills
• Demonstrated ability and experience in a detail-oriented position
• Ability and willingness to perform in fast paced, rapidly changing environment
• Excellent communication and interpersonal skills
• Demonstrated ability to multi-task in a deadline driven environment
• Microsoft Office experience required

Preferred Qualifications and Skills

• Prior CRM experience preferred
• Bachelor’s Degree is preferred but equivalent relevant experience considered
• Previous experience with servicing global customers is highly preferred
• Experience working with Salesforce, Snowflake, and PowerBI
• Experience improving processes

Operations Specialist

Our client, an award-winning tour operator, specialises in tailor-made holidays and school trips worldwide. The Education division, partnered with the Geographical Association, is a UK leader, offering exceptional customer service from their office in Surrey.

Operations Specialist – What Will I be doing?

• As an Operations Specialist, you'll provide destination expertise and guide customers through the booking process.
• Assist teachers through the booking journey.
• Create detailed itineraries, aligning with company timelines.
• Generate accurate quotes, checklists, and final documents.
• Maintain a departures checklist, sending reminders for required information.
• Process amendments and upsell products for maximum revenue.
• Resolve in-resort issues promptly, ensuring high customer service.

Operations Specialist – What experience do I need?

• If you have a passion for travel, diverse cultures, and a proven track record in operations or teaching, you could be the ideal candidate.
• Maintain excellent knowledge of assigned regions and products.
• Proficient use of the in-house reservations system.
• Deliver information presentations in schools or virtually.
• Flexibility, adaptability, strong attention to detail, numeracy, and excellent communication skills.
• Customer service, influencing, and negotiating skills.
• Confidence in using Office365.

Operations Specialist

The hours are Monday-Friday, 9 am to 5 pm. Flexible hybrid working with a mix of office and remote work. Annual leave aligns with school holidays. Salary £27K - £29K, day off volunteering, Health Cash plan, pension, staff travel discounts and fam trips. Ongoing training and career development. This is a wonderful place to work!

Who We Are
Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
• 2021 Most Innovative Companies - presented by Fast Company
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

About This Role
The
Operations Specialist (Investor Communications)
will work with both internal stakeholders and clients to ensure delivery and accurate representation of regulatory and non-regulatory communications, such as trade confirmations and statements. The Operations Specialist will help to ensure client branding and communications are clear and compliant. They will engage in daily processes and project-oriented work to make Apex Fintech Solutions a best in class solution for investor communications.

Duties/Responsibilities

• Core Investor Communications Operations: Assist in the preparation and review of investor documentation, including agreements, disclosures, and compliance-related materials. Ensure Investor Communications requests are processed while adhering to processing deadlines. Perform regular reconciliation to ensure compliance.
• Client Service: Work with and provide assistance to internal and external stakeholders, such as Apex internal teams, third party vendors, and customers. Be responsible for ensuring that customer inquiries are completed in accordance with service level agreement guidelines. Ensure that inquiries are responded to in a professional and timely manner and escalating issues to management. Aid in the onboarding of new clients and provide supervisory oversight of communications to ensure adherence to regulatory requirements.
• Supervisory Oversight, Compliance, and Risk Management: On a daily basis review and complete supervisory oversight and provide updates to management regarding any issues with client documentation or regulatory compliance. Ensure all investor communications adhere to regulatory and compliance standards. Identify documentation/processing irregularities and outline corrective measures. Identify opportunities for improving documentation processes and workflows.

Education And/or Experience

• Bachelor's degree in Finance, Business Administration, Communications, or a related field or equivalent experience
• 2+ years of prior experience preferably in financial services
• FINRA SIE and Series 7 preferred (or willingness to obtain them).

Required/Skills Abilities

• Familiarity with communication regulations and industry standards that govern regulatory investor communications.
• Must be detail-oriented and focused on customer satisfaction
• Proficiency in Microsoft 365
• Experience working with internal and external clients
• Strong customer service and problem solving skills
• Ability to multitask and prioritize while maintaining strong attention to detail

Work Environment

• This job operates in a hybrid, office environment 2 days per week.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Rewards
We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work-life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program.

EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Operations Specialist

Our client, an award-winning tour operator, specialises in tailor-made holidays and school trips worldwide. The Education division, partnered with the Geographical Association, is a UK leader, offering exceptional customer service from their office in Surrey.

Operations Specialist – What Will I be doing?

• As an Operations Specialist, you'll provide destination expertise and guide customers through the booking process.
• Assist teachers through the booking journey.
• Create detailed itineraries, aligning with company timelines.
• Generate accurate quotes, checklists, and final documents.
• Maintain a departures checklist, sending reminders for required information.
• Process amendments and upsell products for maximum revenue.
• Resolve in-resort issues promptly, ensuring high customer service.

Operations Specialist – What experience do I need?

• If you have a passion for travel, diverse cultures, and a proven track record in operations or teaching, you could be the ideal candidate.
• Maintain excellent knowledge of assigned regions and products.
• Proficient use of the in-house reservations system.
• Deliver information presentations in schools or virtually.
• Flexibility, adaptability, strong attention to detail, numeracy, and excellent communication skills.
• Customer service, influencing, and negotiating skills.
• Confidence in using Office365.

Operations Specialist

The hours are Monday-Friday, 9 am to 5 pm. Flexible hybrid working with a mix of office and remote work. Annual leave aligns with school holidays. Salary £27K - £29K, day off volunteering, Health Cash plan, pension, staff travel discounts and fam trips. Ongoing training and career development. This is a wonderful place to work!

Ballinger & Co. is an independent provider of foreign exchange risk management and trading services to financial institutions and corporate clients with large and complex FX requirements.

We are a fast growing, well funded business run by a a team of FX specialists who previously built and sold the UK's largest FX broker.

Having launched the business in 2020 and achieved all of our goals to date, we now seek to expand our back-office team with an additional Operations Specialist who will be trained by our Head of Operations & Trade Support back office all-rounder, with scope to progress and specialise as the business grows.

This is an excellent opportunity for any candidate looking to start their career in financial services client services, or for a professional early in their career looking for their big break into a role with unlimited potential.

Salary £35,000-40,000

Requirements

• This position serves a pivotal role in Operations. Supporting multiple work streams, as required, including but not limited to Posting of incoming wires, processing of outgoing wires, Reconciliation, Trade Verification, Queries.
• It will serve as a pivotal role in the real time processing of client instructions, Responsibilities include but are not limited to approve payment information; creating and/or reviewing beneficiary details; following up with either clients or other internal departments if and as required.
• Create/Review/Approve all payments (domestic & international).
• Review and Cancel/Amend/Modify foreign exchange transactions as required.
• Communicating with clients when the clarification of beneficiary instructions, or FX trades is required.
• Reconciliation of bank accounts against our internal treasury management system.
• Liaising with our Risk Team to ensure our exposure is covered and margin calls are met.
• Playing a key role in a number of projects and improving processes.
• Ongoing training and development through training sessions and CISI exams.
  

Key Skills and Competencies:

• A minimum 2 years experience in domestic and/or international payment processing.
• High attention to detail is essential to ensure both payment accuracy, and prompt delivery to the ultimate beneficiary.
• Ability to analyse payment instructions for viability.
• Ability to work within rules and guidelines.
• Very strong written and verbal communication skills.

Technical Experience:

• Experience in a Payments Function
• Experience in a Reconciliation Function
• Understanding of KYC and Client Onboarding
• Knowledge FX Payments industry

Benefits

• Private Healthcare Plan
• Pension Plans
• Leave Package
• Training & Development
• Employee Assistance Programme
• Competitive salary (depending on experience).
• Excellent opportunity to progress in a fast growing company.

Job Responsibilities

1. Supplier Management: Manage transportation suppliers throughout their lifecycle, monitor service quality and turnover efficiency, and optimize resource allocation.
2. Cost and Exception Handling: Control transportation costs, improve the service experience; address exceptions and ensure stable transportation links.
3. Network Planning and Implementation: Participate in capacity network planning, design the transportation network based on business needs, and ensure network coverage and operational efficiency meet standards.
4. Compliance and System Development: Assist in developing supplier management systems to ensure compliance with regulatory requirements and business compliance.

Job Requirements

1. Bachelor's degree or higher; 5+ years of experience in the logistics and transportation industry, familiar with transportation network operations and supplier management logic;
2. Fluent English, which can be used as a working language; German or French proficiency preferred;
3. Excellent communication and coordination skills, as well as the ability to implement systems; Strong problem-solving skills, capable of efficiently handling emergencies;

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth.

Our flagship SaaS platform, En:ACT (short for Enabling Accurate Compliance in Transaction reporting ), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes.

En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 30 firms worldwide, the platform is scalable, proven, and designed for both business and technical users.

Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. Unlike larger consultancies, we embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact.

Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success.

The Role: Client Operations Specialist

Function: Product Operations.

Location: London HQ

Hybrid working and flexible hours: 4 days in the office and 1 WFH.

The Client Operations Specialist is responsible for managing BAU client support, triaging incoming requests, and ensuring timely resolution. Acting as the primary point of contact for clients in BAU, the role requires strong analytical skills to understand client issues and internal processes, coupled with exceptional written and verbal communication to maintain professional and proactive client relationships. A financial background and understanding of financial instruments, transactions, and regulatory reporting requirements would be highly desirable, however we also encourage product support professionals from a FinTech or RegTech background to apply.

Key Responsibilities

• Serve as the first point of contact for BAU client requests: triage, prioritise, and escalate issues as needed.
• Analyse ticket trends to identify recurring patterns, operational inefficiencies, or potential product issues.
• Maintain ongoing client relationships through regular communications, updates, and calls.
• Coordinate with Implementation and Engineering teams to ensure smooth resolution of complex issues.
• Execute operational processes, including running and validating BAU pipelines or other routine tasks, according to defined procedures.
• Monitor SLA compliance and proactively escalate risks to ensure timely responses.
• Document processes, maintain knowledge bases, and contribute to continuous improvement initiatives.

Experience

• Seeking a candidate with 2–3 years of industry experience.
• Previous experience in client-facing or operational roles in financial services, fintech, or technical support environments essential.
• Exposure to financial processes, instruments, or regulatory reporting is advantageous.

Key Behaviours

• Empathetic and professional client engagement.
• Strong investigative and problem-solving mindset.
• Adaptable to fast-paced, changing environments.
• Commitment to accuracy, documentation, and process compliance.

About You:

• Analytical ability: Strong problem-solving and pattern recognition skills.
• Client communication: Exceptional written and verbal skills; ability to explain complex issues clearly to non-technical stakeholders.
• Operational discipline: Capable of managing multiple tickets and tasks simultaneously, prioritising effectively, and following defined processes.
• Technical literacy: Comfortable understanding technical systems; experience with SaaS, fintech, or operational platforms advantageous.
• Collaboration: Works effectively across teams (Implementation, Engineering, Product) to ensure client satisfaction.
• Proactivity: Anticipates client issues and takes action before problems escalate.
• Financial acumen (preferred): Understanding of financial instruments, transactions, and regulatory reporting requirements to support clients effectively.

Benefits:

• Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access
• Employee Assistance Program
• Enhanced parental leave (maternity & paternity)
• Professional qualification sponsorship
• Fast career progression based on performance, not tenure
• Holiday entitlement increases with tenure
• Flexible hours with core collaboration time
• Paid volunteering leave
• Gym & fitness discounts
• Monthly team lunches, quarterly socials, and office snacks & drinks
• Interest-based working groups to collaborate and innovate

Diversity, Equity & Inclusion

Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010.

We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates.

Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements.

This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct.

Welcome to the video-first world
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you're reading this and nodding, check out our brand video .

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…

Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers, what 1,200+ people say on G2 and being named as one of the "Top Startups to Bet Your Career On" in 2025

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role…
As Synthesia's go-to-market strategy matures and marketing scales, we're building stronger operational foundations to drive predictable growth. We're looking for a
Marketing Operations Specialist
to own and optimize the marketing engine — ensuring data integrity, scalable processes, and visibility into marketing performance. This role will sit at the intersection of marketing, RevOps, and sales, driving automation, insights, and operational excellence that enable the team to move faster and smarter.

What you'll be doing…
1. Technology & Tools:

• Website & Analytics Management

• Own website measurement and analytics setup (Google Analytics, GTM).

• Audit and improve event tracking — including demo forms, pricing page, and self-serve sign-ups.

• Ensure reliable, clean data for decision-making.

• Marketing Automation

• Build and maintain workflows, email programs, and campaign templates for scalable execution.

• Standardize and automate campaign operations across field events, webinars, and paid channels.

• CRM & Attribution

• Manage Salesforce Campaigns — enforce consistent hierarchy, statuses, and attribution models.

• Strengthen ad attribution (CAPI, MTA) and improve CRM attribution logic.

• Maintain alignment and data integrity between HubSpot and Salesforce.

• Tech Stack Ownership

• Centralize ownership of all marketing technology integrations (HubSpot, Salesforce, etc.).

• Lead HubSpot optimization or migration to an enterprise-grade marketing automation platform.
• Ensure field alignment across systems (fields, routing, account matching, tracking).

2. Data Management & Reporting:
Build proactive issue-flagging and data QA mechanisms.

• Data Quality

• Maintain clean, standardized data across HubSpot and Salesforce.

• Reporting & Insights

• Build and maintain marketing dashboards (funnel performance, pipeline influence, ROI).
• Support ad hoc analysis and root-cause investigations for performance drops.
• Provide full-funnel and lifecycle visibility — from awareness to closed-won.
• Deliver ICP-level insights on channel effectiveness and buyer engagement patterns.
• Lead & Intent Scoring
• Design and implement lead scoring models combining demographic fit and behavioral intent.
• Help sales prioritize outreach through clear, actionable scoring frameworks.

3. Process & Workflow Optimization:

Improve data capture, tracking, and ROI reporting for field events.

• Lead Lifecycle Management

• Define and optimize lead routing, scoring, and handoff between marketing and sales.

• Ensure enrichment, activity-based routing, and smooth SDR/AE follow-up.

• Automation & Efficiency

• Automate repetitive marketing tasks and workflows for field marketing, SEO, and ads.

• Enable marketing teams to focus on creativity and customer engagement, not manual ops.

• Field Marketing Enablement

• Streamline event and campaign processes to minimize operational overhead.

What you'll bring.

• 3–5 years in Marketing Operations, Revenue Operations, or related analytical roles.
• Hands-on experience with HubSpot, Salesforce, and marketing analytics tools.
• Strong understanding of campaign attribution, lead lifecycle, and CRM data architecture.
• Exceptional data skills; able to conduct deep investigative analysis to identify issues and uncover areas of opportunity.
• Excellent cross-functional communication skills — especially with marketing, sales, and ops teams.

At Synthesia we expect everyone to.

• Put the Customer First
• Own it & Go Direct
• Be Fast & Experimental
• Make the Journey Fun

The good stuff.
Location:
London, UK

Benefits
In addition to being a part of a great team, working in a fun and innovative environment, we offer.

A hybrid setting where you can work from our London office in Soho.

A competitive salary + stock options in our fast-growing Series C start-up.

Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

25 days of annual leave + public holidays in the country where you are based.

Cycle to work scheme (London).

Regular socials and company retreats + and regular tasty lunches

Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK)

A generous referral scheme.

Pension contribution/salary sacrifice.

Work from home set up.

A huge opportunity for career growth as you'll help shape a market-defining product.

Company Description
At
Valeo Foods Group
, we're not just about making great food, we're about building something bigger. We're a fast-growing international business with a portfolio of over 85 well-loved brands, and we're on an exciting journey of transformation and growth.

To make it happen, we're looking for an HR Operations Specialist who's ready to roll up their sleeves and make an impact. This is a fantastic opportunity for someone who loves variety, enjoys bringing structure to processes, and thrives in a fast-paced environment.

Location:
Holborn, London (3 days per week in office)

Contract:
1 Year Fixed Term Contract

Job Description
This is a broad and hands-on role where you'll support the full employee lifecycle for our
Group function of around 70 people
across
the UK, Ireland, France, Germany and the Netherlands
. From preparing contracts and managing onboarding, to ensuring payroll and benefits are delivered accurately each month, you'll keep our HR operations running seamlessly.

We're building and improving our processes, so you'll have the chance to make your mark, helping to create and streamline HR templates and documentation to ensure consistency across all markets.

You'll also play a key role in the implementation of our new HCM system, supporting data validation, testing and communication as we transition. Alongside this, you'll get involved in engagement and communication initiatives – coordinating events, sharing updates, and helping bring our culture and values to life.

In this role, you'll build strong partnerships with colleagues in HR, Finance and the wider business, becoming a trusted point of contact for payroll and policy queries while contributing to the continued evolution of our HR function.

Qualifications
You'll bring previous experience in HR operations or HR administration, ideally with exposure to multiple countries or payrolls. You're comfortable working with HR Information Systems, confident managing sensitive data, and skilled at balancing priorities in a fast-paced environment.

You'll Have

• Experience preparing HR documentation and creating templates from scratch
• A keen eye for detail and accuracy
• Experience with payroll coordination and benefits administration across several countries would be an advantage.
• Strong organisational and communication skills
• A proactive, solutions-focused mindset
• Proficiency in Microsoft Office (particularly Excel, Word and PowerPoint)

Additional Information
At Valeo Foods Group, you'll join a business where ideas matter, people are valued, and growth is part of everyday life. You'll work with a collaborative team that's passionate about what they do, in an organisation that's growing fast and evolving with purpose.

If you're ready to make an impact and help shape the future of HR at Valeo Foods Group, we'd love to hear from you.