706 Operations Specialist jobs in the United Kingdom
Business Operations Specialist
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Business Operations Specialist
Posted today
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Business Operations Specialist
Posted today
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Business Operations Specialist
Posted 2 days ago
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Who we are:
ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.
Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate.
What will you do?
- Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights.
- Perform operational analyses and create presentations, with active participation in commercial meetings.
- Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner.
- Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools.
- Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization.
- Calculate manager objectives to generate accurate bonus letters.
- Assess and calculate semester results, followed by review sessions with directors.
What we are looking for?
- Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field.
- 1-2 years of relevance experience (Internship experience included).
- High degree of competency within MS Office, especially within Excel (Data Visualisation).
- Dynamic, rigorous, and proactive with good interpersonal and communication skills.
- Excellent analytical and synthesis skills.
What we offer:
- Competitive basic salary accompanied by an attractive bonus based on your performance.
- Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance.
- Pension scheme with company contributions up to 6%.
- A challenging position in a fast-growing company with a quick career development for its best talents.
Any doubts?
Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Business Operations Specialist
Posted 2 days ago
Job Viewed
Job Description
Who we are:
ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation.
Due to ongoing expansion, Alten Ltd is looking for an Business Operations Specialist to join our growing team here in London. This is a fantastic chance to join a fast-growing company with strong core values of; Excellence, Accountability, Integrity, and Service and well a clear developmental path for the successful candidate.
What will you do?
- Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights.
- Perform operational analyses and create presentations, with active participation in commercial meetings.
- Oversee performance indicators by tracking business efficiency through various KPIs / Acting as a business partner.
- Collaborate in the design, implementation, and enhancement of decision-support tools for top management, as well as improve existing processes and tools.
- Prepare for career committee reviews each semester, analysing Business Manager performance history and supporting optimizations within the commercial organization.
- Calculate manager objectives to generate accurate bonus letters.
- Assess and calculate semester results, followed by review sessions with directors.
What we are looking for?
- Bachelor’s & or Masters Degree in Controlling, Finance, data Analysis or similar field.
- 1-2 years of relevance experience (Internship experience included).
- High degree of competency within MS Office, especially within Excel (Data Visualisation).
- Dynamic, rigorous, and proactive with good interpersonal and communication skills.
- Excellent analytical and synthesis skills.
What we offer:
- Competitive basic salary accompanied by an attractive bonus based on your performance.
- Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance.
- Pension scheme with company contributions up to 6%.
- A challenging position in a fast-growing company with a quick career development for its best talents.
Any doubts?
Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Business Operations Specialist
Posted 2 days ago
Job Viewed
Job Description
Company Description
Assured Systems is a leading technology company providing innovative computer solutions to various market sectors including energy, transportation, defense, automation, and medical. With a global presence, the company has offices in the UK and USA and was founded by industry experts with extensive experience. Assured Systems emphasizes quality, reliability, and long-term support while offering cutting-edge technology to ensure everyone in the supply chain remains competitive. Our expert sales team operates as consultants, providing tailored solutions to meet the specific needs of our customers.
Role Description
This is a full-time on-site role for a Business Operations Specialist located in Stone UK. The applicant MUST LIVE WITHIN 25 MILES OF STONE, UK. The Business Operations Specialist will be responsible for managing and improving business processes, conducting thorough business analysis, and ensuring efficient operations. Daily tasks include collaborating with teams, analyzing data to inform decision-making, providing exceptional customer service, and communicating effectively with stakeholders to support business objectives.
Qualifications
- Strong skills in Business Operations and Business Analysis
- Proficient in Analytical Skills to interpret and utilize data effectively
- Excellent Communication skills, both written and verbal
- Exceptional Customer Service skills to ensure client satisfaction
- Ability to work independently and collaboratively in an on-site setting
- Experience in the technology or related industry is a plus
- Experience with digital transformation advantageous
- Experience with SAP Business One advantageous
- Bachelor's degree in Business, Operations Management, or related field desirable
Competitive salary for the right candidate. Please contact us directly for more information.
Ad Operations Specialist
Posted 15 days ago
Job Viewed
Job Description
Want to work for a global, award-winning video performance agency that specialises in contextual video advertising?
I am looking for an Ad Operations Specialist to join a fast-growing performance team. Someone who can get involved with campaign and account management, along with digital analysis and work together within the Ad Operations team.
Responsibilities include:
- Activating, managing and optimising online ad campaigns to ensure maximum performance and revenue.
- Plan & create campaigns across YouTube, TikTok and Meta for key clients to ensure relevance and brand suitability.
- Deliver data-driven, strategic recommendations to optimise campaigns to achieve set KPIs.
- Troubleshooting and resolving ad serving issues, providing seamless delivery across various platforms.
- Collaborating with cross-functional teams to implement and refine ad strategies.
- Analysing campaign data to produce actionable insights and reports.
- Build and maintain strong relationships with key clients to ensure trust and loyalty.
- Post-campaign: Translate data into relevant, actionable and measurable insights.
The Ideal candidate:
- Experience within Ad Operations or a similar field with Google Ads experience.
- Strong analytical skills.
- Excellent attention to detail and strong organisation skills.
- A proactive mindset, with a knack for problem-solving and continuous improvement.
- Proficient in PowerPoint & Excel.
- German or other European language skills are a big plus.
- A university degree or relevant higher education qualification is beneficial.
Benefits include:
- Hybrid working.
- 25 days annual leave plus national holidays.
- Pension contributions.
For more information and to apply for the role, send your CV now.
We Are Aspire Ltd are a Disability Confident Commited employer
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Customer Operations Specialist
Posted 6 days ago
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Join a Premium Brand: Customer Operations Specialist
Milton Keynes | Fully Office Based Working | £14.31 per hour
Start date: 29th Sept 2025
08:30 - 17:00 with a 1 hour lunch break
Please note that our client wouldn’t consider anyone with any holiday in the first 6 weeks of this role due to training.
Are you passionate about delivering first-class customer experiences and supporting operational excellence? Do you thrive in a fast-paced environment where no two days are the same? Our client, a market-leading name in the automotive finance sector, is looking for a driven and experienced Customer Operations Specialist to join their dynamic team.
About the Role
As a Customer Operations Specialist, you’ll be at the heart of the contact centre's daily operations—balancing customer escalations, complaint resolution, quality assurance, and advisor development. You’ll play a key role in delivering a customer-first experience while driving performance and continuous improvement across the team.
Key Responsibilities
Operational Excellence
• Act as a subject matter expert within the Customer Operations team
• Support day-to-day operations including inbound call handling
• Foster a culture of service excellence, helping to future-proof the team
Customer Escalation & Complaint Resolution
• Be a key escalation point for complex customer issues
• Manage investigations of written and verbal complaints in line with regulatory and internal standards
• Ensure outcomes are fair, timely, and customer-centric
Quality Assurance & Compliance
• Collaborate with QA stakeholders to ensure clear, transparent processes
• Conduct regular spot checks and root cause analysis
• Signpost training needs and contribute to the wider QA framework
Coaching & Development
• Lead bite-sized and refresher training sessions to build advisor expertise
• Drive performance through one-to-one coaching, KPI/OPI review, and motivational engagement
• Support retention efforts through a "Great Place to Work" approach
About You
You’re an experienced contact centre professional with a proven track record in customer care and operational support. You bring energy, resilience, and a customer-obsessed mindset. You know how to balance competing priorities while maintaining high standards of service, compliance, and team engagement.
You’ll need:
• Experience in a dynamic, customer-centric contact centre
• Strong communication and leadership skills
• Confidence in handling escalations and complaints with empathy and professionalism
• A sharp eye for process improvement and performance metrics
• Knowledge of regulatory standards (FCA, DPA, AML, etc.) or a willingness to achieve required accreditations
Why Apply?
Our client offers a unique opportunity to work with a premium brand that’s redefining innovation in the automotive finance space. You’ll be empowered to make a difference, with a team that values collaboration, continuous development, and delivering best-in-class customer experiences.
Credit check and DBS check will be required for this role - this will be obtained by Quality Personnel if successful after interview stage.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 4th year running!).
Please note due to volume of applications you will only be contacted if we are progressing your application.
Ad Operations Specialist
Posted 15 days ago
Job Viewed
Job Description
Want to work for a global, award-winning video performance agency that specialises in contextual video advertising?
I am looking for an Ad Operations Specialist to join a fast-growing performance team. Someone who can get involved with campaign and account management, along with digital analysis and work together within the Ad Operations team.
Responsibilities include:
- Activating, managing and optimising online ad campaigns to ensure maximum performance and revenue.
- Plan & create campaigns across YouTube, TikTok and Meta for key clients to ensure relevance and brand suitability.
- Deliver data-driven, strategic recommendations to optimise campaigns to achieve set KPIs.
- Troubleshooting and resolving ad serving issues, providing seamless delivery across various platforms.
- Collaborating with cross-functional teams to implement and refine ad strategies.
- Analysing campaign data to produce actionable insights and reports.
- Build and maintain strong relationships with key clients to ensure trust and loyalty.
- Post-campaign: Translate data into relevant, actionable and measurable insights.
The Ideal candidate:
- Experience within Ad Operations or a similar field with Google Ads experience.
- Strong analytical skills.
- Excellent attention to detail and strong organisation skills.
- A proactive mindset, with a knack for problem-solving and continuous improvement.
- Proficient in PowerPoint & Excel.
- German or other European language skills are a big plus.
- A university degree or relevant higher education qualification is beneficial.
Benefits include:
- Hybrid working.
- 25 days annual leave plus national holidays.
- Pension contributions.
For more information and to apply for the role, send your CV now.
We Are Aspire Ltd are a Disability Confident Commited employer
Trade Operations Specialist
Posted 1 day ago
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Job Description
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
**ROLE SUMMARY**
The EDM (European Distributor Management) Trade Operations Specialist plays a key role in supporting and optimizing the trade operational functions of the EDM and Greece/Cyprus, working with key distributor partners across countries to ensure smooth, efficient, and compliant execution of trade operations. The role will work closely with internal stakeholders across Global Trade Operations, Supply Chain, Customer Service, Regulatory and the Commercial business as well as the three external distributor partners.
The ideal candidate will have strong operational and analytical skills, an understanding of the distribution landscape, and the ability to manage multiple stakeholders to ensure timely and efficient product availability within the region. Additionally, this role involves solving operational challenges, optimizing trade processes, and ensuring that distributors are meeting performance and contractual targets.
It is a visible role within the broader EDM and Greece/Cyprus business that will directly contribute to building strong relationships with distributors, identifying process improvements, and ensuring seamless execution of trade strategies that align with the business objectives.
On top of the responsibilities in EDM, the candidate will acquire the role of GR/CY Trade Ops Specialist (for 30%) where close collaboration with the local Trade Ops team is essential in staying informed about local regulatory, legal & tax requirements in order to be actively involved in the GR/CY Trade Operations relevant working areas such as demand forecasting, ERP-related projects, logistics operations etc. The ideal candidate will have excellent communication & organizational skills with the ability to effectively interact with both local and regional/global teams being capable of coordinating both parties on behalf of the affiliate's top priorities.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Distribution Management:
+ Work closely with the Dublin distribution team to ensure the on-time fulfilment of all distributor orders. Address ad-hoc requests, including but not limited to expedited orders, delays in shipment, import permit coordination, shelf-life requirements, and artwork changes, to maintain a streamlined distribution process.
+ Collaborate with global trade operations (GTO) on finding solutions to any significant ad-hoc trade challenges.
+ Schedule and conduct regular meetings with distributor demand planning teams and trade representatives to discuss and analyse the demand plans, open issues and potential risks and opportunities related to supply and inventory management.
Demand Planning:
+ Maintain tracker of open orders and planned shipment dates and ensure alignment to demand plans or manage deviations.
+ Meet monthly with Gilead demand planner to discuss latest volume forecasts.
+ At the end of each month, upload the finalized volume forecasts to the Kinaxis system.
+ Work closely with demand planning to implement the adoption of statistical forecasting methodologies.
+ Monitoring new launches closely to ensure supply needs for all scenarios can be met.
KPI management:
+ Maintain tracker of, and report on all key internal and external KPIs, including but not limited to
+ Forecast Accuracy
+ Distributor demand plan submission
+ Expedited orders vs standard lead times
+ Distributor reported Inventory on Hand
Issue resolution:
+ Be first contact point for distributors regarding issues and coordinate resolution.
+ Investigate and confirm incoming product complaints, working with Responsible Person for resolution.
+ Track and coordinate customer claims, complaints and litigations and escalate to appropriate parties.
Compliance:
+ Comply to corporate Policies, SOPs on all described job duties.
+ Ensure the relevant compliance for back-up solutions.
**PROFESSIONAL EXPERIENCE / KEY SKILLS**
+ Good knowledge and experience of Microsoft Office (Word, Excel, PowerPoint, Outlook).
+ Good knowledge and experience of usage of SAP S4 HANA
+ Excellent organizational & management skills
+ Excellent verbal and written communication skills
+ Experience with distribution/supply chain/order & customer management (+4 years)
+ Fluent in English
+ Greek language is considered extra asset
Must demonstrate effective decision-making, problem-solving, multitasking skills and the ability to work collaboratively. Customer Service Specialist will also be a self-starter and able to spend the majority of time working independently with little guidance, using well-defined procedures. Should have strong working knowledge of wholesaler, distributor, pharmacy, hospital environment and the ability to establish/maintain respected business relationships with those stakeholders.
**Behaviors:**
+ Customer centric
+ Resilient profile with the ability to deliver in an ambiguous environment
+ Curious with learning agility
+ Focused on Teamwork
+ Self-motivated with strong accountability
+ Organized with a systematic approach to prioritize tasks.
+ Great eye for detail and ability to work in a very structured manner
+ Process orientated to achieve business objectives
+ Demonstrate analytical insights
+ Strive for Operational Excellence
**Gilead Core Values:**
+ Integrity (always doing the right thing)
+ Teamwork (collaborating in good faith)
+ Excellence (working at a high level of commitment and capability)
+ Accountability (taking personal responsibility)
+ Inclusion (valuing differences and diversity)
**Equal Employment Opportunity (EEO)**
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.