1,678 Operations Supervisor jobs in the United Kingdom

You MUST have experience working in a customer focussed Warehouse Role, and be able to demonstrate commercial awareness.

Purpose of the role
Managing service levels, whilst actioning opportunities to reduce costs and improve efficiency across the contract.
Main duties and responsibilities
What you do:

• Managing and motivating a team to maximise productivity and minimise costs
• Managing initiatives and projects that impact efficiency
• Ensuring daily/weekly key performance indicators (KPIs) are maintained
• Developing work practices in order to improve efficiency
• Ensuring contract deadlines are met
• Communicating and implementing change
• Pro-actively managing staff discipline
• Complying with health and safety in accordance with company policies
• Covering in other areas of the business as required

How you do it:

• Approach work with energy, commitment, and diligence.
• Plan effectively for your team’s strengths. Always look for ways to reduce cost, waste, and have a positive environmental impact.
• Embrace change and new ideas. You see adversity as a chance to grow and help your team accept and meet change positively.
• Understand the importance of constructive criticism and receive it openly. Understand how your words and actions may impact others, learn new ways to effectively communicate and make people feel valued developing and maintaining positive internal and external relationships at all levels.
• Inspire confidence – use a creative approach to problem solving and to thinking ’outside the box’.
• Keep up to date with industry innovations and opportunities. Use your knowledge to suggest changes that maximise revenue or improve processes
• Responsibly act when others will not. Focus on where you add value and trust others to do the same.

Must have:

• Strong communication skills (both verbal and in writing)
• Excellent interpersonal skills
• Excellent attention to detail
• Good IT skills (Microsoft Office and warehousing systems)
• Innovative, positive and pro-active approach to change
• Demonstrable experience with significant SKU profiles, handling high volume data and inventory management
• Ability to perform under pressure and use initiative to organise own workload
• Self-motivated and results-driven
• Customer focused
• Flexible approach to work and able to work with changing demands (including shift patterns).

Join us on the Journey.

National Express are looking to recruit an experienced Operations Supervisor , based at our location in Fareham. The successful candidate will support the operations Shift Leader to proactively supervise and manage the driving team, and support the development and delivery of a planned service, ensuring compliance at all times with group values and expectations, legislative and health & safety requirements, whilst ensuring a safe supportive positive working environment, and a service that not only meets but exceeds customer expectations. 

What you'll do:

• Be the first point of contact and interface for customers, Drivers, services and other road users for the Groups fleet operation
• Ensure that the required services are correctly delivered as booked and/or contracted on a job by job basis and contractual Service Level Agreements are met
• Supervise workloads, schedules, tasks and other related Transport functions. Maintain and manage all databases relating to transportation activities
• Review and Maintain the Operations Supervisor Handover Logs daily throughout each shift and action as required ensuring that there is a clear, concise and complete handover at the start and end of each shift ensuring that there is continuity of service and a full understanding of prevailing operating conditions, issues and requirements
• In the event of service interruption take steps to ensure that customers are minimally inconvenienced and are kept informed with developments, plans and timescales
• Notify Operations Manager of any change or disruption to the planned contractual service that constitutes a contract infringement
• Take the lead in resolving unforeseen challenges as they arise ensuring the appropriate resolution to these is delivered and communicated to the Operational Management team
• Ensure the Driver despatching process is delivered seamlessly, ensuring vehicles and drivers are in the right place at the right time for our customers
• Releasing the drivers work portal and provide all supporting information at the time the drivers sign on where required, re-release amended work and supporting paperwork for the drivers
• Ensure that fully completed Tour Packs are provided to drivers as the duty requires when they sign on
• Have a detailed working knowledge of the content and sources of information for Tour Files to be able to support delivery of/make necessary changes to the planned itinerary to ensure service delivery
• Ensure Driver Daily Walk Round Checks and Pre-Use Reports via the app are completion Prior to departing the yard at the beginning of each duty
• Provide feedback to Operations Manager on factors, individual or collective, impacting driver performance
• Ensure that all driver Tachograph records are downloaded/scanned and analysed daily at the end of each duty if required
• Log all defects to VMS at the time of notification and liaise with Engineering to determine resolution process
• Administer efficient and customer focused Lost Property procedures in accordance with Group Operations Policy   
• Ensure uncompromised standards for service and passenger safety are delivered 

What you'll need:

• Management experience
• Experience within a similar industry 
• Knowledge on driving hours 

What we offer in return for your hard work and commitment.

• Free Bus & Coach travel for yourself on the National Express network
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note.

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

The Operations Supervisor role in the Operations department within the manufacturing industry requires a proactive individual to oversee daily operations and ensure efficiency. This permanent position is based in Goole and is ideal for someone with a strong understanding of operational processes and team management.

Client Details

The organisation is a well-established business within the FMCG sector, known for its quality products and commitment to operational excellence. As a medium-sized company, it offers a structured yet collaborative environment where employees can contribute to impactful projects and initiatives.

Description

Key responsibilities:

• Supervise and coordinate daily operational activities within the Engineering & Manufacturing department.
• Monitor performance metrics and implement improvements to ensure efficiency and productivity.
• Ensure compliance with health, safety, and quality standards across all operations.
• Collaborate with cross-functional teams to support production goals and resolve operational issues.
• Lead and motivate team members to achieve targets and maintain high morale.
• Prepare and present operational reports to management with actionable insights.
• Manage resources effectively, including scheduling and allocation of staff and equipment.
• Identify training needs and support the development of team members.

Profile

A successful Operations Supervisor should have:

• Experience in the FMCG industry, particularly within Engineering & Manufacturing operations.
• Strong leadership skills with the ability to manage and motivate a team effectively.
• A solid understanding of operational processes and performance improvement strategies.
• Knowledge of health and safety regulations within a manufacturing environment.
• Excellent problem-solving and decision -making abilities.
• Strong communication and interpersonal skills to work collaboratively across departments.
• Proficiency in using relevant software and tools for operations management.

Job Offer

What's on offer:

• A salary of 33,000 per annum.
• A permanent role based in Goole within a well-regarded FMCG company.
• A structured work environment focused on professional development and operational excellence.
• Opportunities to contribute to impactful projects within the Engineering & Manufacturing department.
• A supportive and collaborative company culture that values employee growth.

If you are ready to take the next step in your career as an Operations Supervisor, apply today to join this exciting opportunity in the FMCG industry in Goole!

A fantastic opportunity has been created to join my clientswell-established team due to growth and restructuring within the company.

The candidate will be operating in a busy environment, striving to meet tight working deadlines, whilst constantly upholding current operations and will frequently liaise with customers, manage sales / purchasing enquiries and strong communication skills are essential.

The candidate should be either someone who has been looking for an opportunity to further their career where they have been helping manage a team, working alongside management, or have a history within the hydraulic and/or commercial vehicles industry looking for a new opportunity.

Requirements

• Involvement with all operations of the company: purchase ordering, stock control, P and L responsibility, sales and development of successful/profitable business
• Ability to communicate effectively with other team members, customers and suppliers
• Forward thinking with the ability to make decisions, drive and deliver change
• Ability to utilise resources in the right place at the right time, based on activity demands
• Flexibility to take a hands-on approach to tasks within the warehouse as required
• Managing orders, focusing on schedule adherence and on time delivery
• Knowledge of Microsoft Office, particularly Excel and in house systems
• We are looking for a committed, reliable individual who is keen to learn
• Full UK Driving License

Responsibilities include:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Maintain and improve operational systems, processes, and best practices
• Co-ordinate ordering, plan inventory and oversee site-based inventory management
• Formulate strategic and operational objectives
• Examine financial data to improve profitability
• Manage budgets and forecasts in line with company objectives
• Sending Quotes, liaise with customers/suppliers to maintain and improve business relationships
• Finding ways to increase quality of customer service

Description

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.



Youu2019ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.



Key job responsibilities

Key job responsibilities

- Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts

- Support and train employees to deliver great service and supervise them in their daily tasks

- Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement

- Work with other departments to find solutions to address common issues or support needs in areas of key performance

- Use data analysis to identify ways to optimise safety, quality and productivity challenges through data analysis, innovation and process optimization



A day in the life

As an Operations Lead/Supervisor, youu2019ll be based in one of our operational sites. Youu2019ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.



Youu2019ll escalate any issues you spot to your manager, but sometimes youu2019ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, youu2019ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

- Advanced proficiency in local language in both written and verbal communication

- Relevant experience working with data analytics and using these metrics to identify problems

- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.



- Experience of stakeholder management including building and maintaining professional relationships

- Experience in an operational environment, such as logistics, retail, hospitality, or customer service



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.



Youu2019ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.



Key job responsibilities

Key job responsibilities

- Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts

- Support and train employees to deliver great service and supervise them in their daily tasks

- Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement

- Work with other departments to find solutions to address common issues or support needs in areas of key performance

- Use data analysis to identify ways to optimise safety, quality and productivity challenges through data analysis, innovation and process optimization



A day in the life

As an Operations Lead/Supervisor, youu2019ll be based in one of our operational sites. Youu2019ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.



Youu2019ll escalate any issues you spot to your manager, but sometimes youu2019ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, youu2019ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

- Advanced proficiency in local language in both written and verbal communication

- Relevant experience working with data analytics and using these metrics to identify problems

- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.



- Experience of stakeholder management including building and maintaining professional relationships

- Experience in an operational environment, such as logistics, retail, hospitality, or customer service



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Operations Supervisor
Ideal location would be West Yorkshire, Nottinghamshire or North Lincolnshire
Full Time, Permanent, 35,000

This is an exciting opportunity for an Operations Supervisor to join a long-established, profitable and market-leading business. The ideal Candidate location will be located in the West Yorkshire, Nottinghamshire or North Lincolnshire areas.

THE ROLE

The successful OperationsSupervisor will oversee the day to day running of a busy garage and workshop (tyes / automotivesector). This will include supporting withsales, production (including fitting), Health & Safety and finance whilsthelping to ensurethe achievement of commercial targets in sales, market penetration, and commercial margin. Key duties will include:

- Actively drive actions to maintain customer satisfaction, quality, and service performance, ensuring the company's image and customer relationships remain strong
- Keep management informed through regular submission of activity and results reports, including call reports, weekly work plans, and monthly and annual analyses
- Establish and adjust selling prices based on cost monitoring, competition analysis, and supply and demand dynamics
- Customer and colleagueliaisonensuring order delivery, quality control and repeat business.

THE CANDIDATE

The ideal Operations Supervisor will be able to demonstrate the following:

- Experience in B2B Sales and Business Operations, ideally within the agricultural, tyres or plant machineryindustrial sectors
- Strong verbal and written communication skills
- Proven ability to lead a team
- The ability to perform under pressure
- Experience setting sales goals
- Results-oriented with strong analytical skills
- Knowledge of commercial processes
- Knowledge of the MS Office packages

THE BENEFITS

As a valued Operations Supervisor you will receive:

- Monday to Friday working pattern (40 hours, Monday to Friday)
- 25 days holiday plus Bank Holidays

You MUST have experience working in a customer focussed Warehouse Role, and be able to demonstrate commercial awareness.

Purpose of the role
Managing service levels, whilst actioning opportunities to reduce costs and improve efficiency across the contract.
Main duties and responsibilities
What you do:

• Managing and motivating a team to maximise productivity and minimise costs
• Managing initiatives and projects that impact efficiency
• Ensuring daily/weekly key performance indicators (KPIs) are maintained
• Developing work practices in order to improve efficiency
• Ensuring contract deadlines are met
• Communicating and implementing change
• Pro-actively managing staff discipline
• Complying with health and safety in accordance with company policies
• Covering in other areas of the business as required

How you do it:

• Approach work with energy, commitment, and diligence.
• Plan effectively for your team’s strengths. Always look for ways to reduce cost, waste, and have a positive environmental impact.
• Embrace change and new ideas. You see adversity as a chance to grow and help your team accept and meet change positively.
• Understand the importance of constructive criticism and receive it openly. Understand how your words and actions may impact others, learn new ways to effectively communicate and make people feel valued developing and maintaining positive internal and external relationships at all levels.
• Inspire confidence – use a creative approach to problem solving and to thinking ’outside the box’.
• Keep up to date with industry innovations and opportunities. Use your knowledge to suggest changes that maximise revenue or improve processes
• Responsibly act when others will not. Focus on where you add value and trust others to do the same.

Must have:

• Strong communication skills (both verbal and in writing)
• Excellent interpersonal skills
• Excellent attention to detail
• Good IT skills (Microsoft Office and warehousing systems)
• Innovative, positive and pro-active approach to change
• Demonstrable experience with significant SKU profiles, handling high volume data and inventory management
• Ability to perform under pressure and use initiative to organise own workload
• Self-motivated and results-driven
• Customer focused
• Flexible approach to work and able to work with changing demands (including shift patterns).

Join us on the Journey.

National Express are looking to recruit an experienced Operations Supervisor , based at our location in Fareham. The successful candidate will support the operations Shift Leader to proactively supervise and manage the driving team, and support the development and delivery of a planned service, ensuring compliance at all times with group values and expectations, legislative and health & safety requirements, whilst ensuring a safe supportive positive working environment, and a service that not only meets but exceeds customer expectations. 

What you'll do:

• Be the first point of contact and interface for customers, Drivers, services and other road users for the Groups fleet operation
• Ensure that the required services are correctly delivered as booked and/or contracted on a job by job basis and contractual Service Level Agreements are met
• Supervise workloads, schedules, tasks and other related Transport functions. Maintain and manage all databases relating to transportation activities
• Review and Maintain the Operations Supervisor Handover Logs daily throughout each shift and action as required ensuring that there is a clear, concise and complete handover at the start and end of each shift ensuring that there is continuity of service and a full understanding of prevailing operating conditions, issues and requirements
• In the event of service interruption take steps to ensure that customers are minimally inconvenienced and are kept informed with developments, plans and timescales
• Notify Operations Manager of any change or disruption to the planned contractual service that constitutes a contract infringement
• Take the lead in resolving unforeseen challenges as they arise ensuring the appropriate resolution to these is delivered and communicated to the Operational Management team
• Ensure the Driver despatching process is delivered seamlessly, ensuring vehicles and drivers are in the right place at the right time for our customers
• Releasing the drivers work portal and provide all supporting information at the time the drivers sign on where required, re-release amended work and supporting paperwork for the drivers
• Ensure that fully completed Tour Packs are provided to drivers as the duty requires when they sign on
• Have a detailed working knowledge of the content and sources of information for Tour Files to be able to support delivery of/make necessary changes to the planned itinerary to ensure service delivery
• Ensure Driver Daily Walk Round Checks and Pre-Use Reports via the app are completion Prior to departing the yard at the beginning of each duty
• Provide feedback to Operations Manager on factors, individual or collective, impacting driver performance
• Ensure that all driver Tachograph records are downloaded/scanned and analysed daily at the end of each duty if required
• Log all defects to VMS at the time of notification and liaise with Engineering to determine resolution process
• Administer efficient and customer focused Lost Property procedures in accordance with Group Operations Policy   
• Ensure uncompromised standards for service and passenger safety are delivered 

What you'll need:

• Management experience
• Experience within a similar industry 
• Knowledge on driving hours 

What we offer in return for your hard work and commitment.

• Free Bus & Coach travel for yourself on the National Express network
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note.

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.