697 Operations jobs in London

Our client is seeking a highly motivated and experienced Senior Process Improvement Engineer to join their dynamic industrial operations team based in the heart of London, England, UK . This role is pivotal in driving efficiency, quality, and innovation across our manufacturing and operational processes. You will be responsible for identifying, analyzing, and implementing improvements that enhance productivity, reduce waste, and optimize resource utilization. This is a fantastic opportunity to make a significant impact within a leading industrial organisation.

Key responsibilities include:

• Leading cross-functional teams to identify process bottlenecks and areas for improvement using Lean, Six Sigma, and other continuous improvement methodologies.
• Developing and implementing robust data collection and analysis plans to quantify process performance and the impact of proposed changes.
• Designing and documenting new or revised standard operating procedures (SOPs) and work instructions.
• Conducting root cause analysis for quality issues and process deviations, implementing corrective and preventive actions (CAPAs).
• Facilitating workshops and training sessions to embed a culture of continuous improvement throughout the organisation.
• Managing projects from initiation through to completion, ensuring adherence to timelines and budgets.
• Collaborating with R&D, production, and quality assurance departments to ensure seamless integration of process improvements.
• Staying abreast of industry best practices and emerging technologies to recommend innovative solutions.

The ideal candidate will possess a Bachelor's or Master's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related field. A minimum of 5 years of experience in a similar role within an industrial or manufacturing environment is essential. Strong knowledge of Lean Manufacturing principles, Six Sigma (Green Belt or Black Belt certification preferred), and statistical process control (SPC) is required. Excellent analytical, problem-solving, and project management skills are a must. You should be proficient in relevant software, including MS Office Suite, Minitab, or similar statistical software, and experience with process simulation tools is a plus. Strong communication and interpersonal skills are vital for effective collaboration with stakeholders at all levels. This role offers a competitive salary, comprehensive benefits package, and opportunities for professional development. The position requires a hybrid working model, blending remote work flexibility with essential on-site collaboration in London .

Our client, a global leader in industrial automation, is seeking a highly skilled and motivated Senior Process Improvement Engineer to join their dynamic team. This is a fully remote, permanent position offering the flexibility to work from anywhere within the UK. You will be instrumental in driving operational excellence across our client's diverse manufacturing and service divisions. Your primary focus will be on analyzing existing processes, identifying bottlenecks, and implementing innovative solutions to enhance efficiency, reduce costs, and improve quality. You will leverage your deep understanding of industrial engineering principles, Lean methodologies, Six Sigma, and statistical process control to develop and execute strategic improvement initiatives.

Key Responsibilities:

• Conduct comprehensive analysis of current production and operational workflows to identify areas for improvement.
• Design, develop, and implement lean manufacturing and Six Sigma projects to optimize efficiency and reduce waste.
• Utilize data analytics and statistical tools to measure process performance and identify root causes of inefficiencies.
• Develop and maintain process documentation, standard operating procedures (SOPs), and training materials.
• Collaborate with cross-functional teams, including R&D, manufacturing, and supply chain, to ensure seamless integration of new processes.
• Lead and mentor junior engineers and provide technical guidance on process improvement projects.
• Stay abreast of the latest industry trends, technologies, and best practices in industrial engineering.
• Develop business cases for proposed improvements, quantifying potential ROI and benefits.
• Facilitate brainstorming sessions and workshops to generate innovative solutions.
• Monitor the effectiveness of implemented solutions and make necessary adjustments.
• Ensure compliance with all relevant safety and environmental regulations.

Qualifications:

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field. Master's degree preferred.
• Minimum of 5 years of experience in process improvement, operations management, or a similar role.
• Proven track record of successfully implementing Lean and Six Sigma projects, with relevant certifications (e.g., Black Belt) highly desirable.
• Strong analytical and problem-solving skills with expertise in data analysis and statistical software (e.g., Minitab, JMP).
• Excellent understanding of manufacturing processes and supply chain operations.
• Proficiency in project management methodologies and tools.
• Exceptional communication, interpersonal, and presentation skills, with the ability to influence stakeholders at all levels.
• Experience with CAD software and simulation tools is a plus.
• Must be eligible to work in the UK.

This is an exceptional opportunity to contribute to a forward-thinking organization and shape the future of industrial operations from a remote setting. We encourage applications from experienced professionals who are passionate about driving change and delivering tangible results.

Our client, a leading global innovation consultancy, is seeking a highly skilled and motivated Senior Process Improvement Engineer to join their dynamic team on a fully remote basis. In this critical role, you will be instrumental in analyzing, designing, and implementing efficient operational processes for a diverse range of industrial clients. You will leverage your expertise in lean manufacturing, Six Sigma, and statistical analysis to identify bottlenecks, reduce waste, and enhance overall productivity.

Key responsibilities include:

• Conducting in-depth process mapping and analysis to understand current state operations.
• Developing and implementing strategic improvements using methodologies such as Lean, Six Sigma (DMAIC), and Kaizen.
• Utilizing data analytics tools and techniques to measure performance, identify trends, and forecast future needs.
• Collaborating with cross-functional teams, including operations, R&D, and quality assurance, to ensure seamless integration of process changes.
• Developing and delivering comprehensive training programs to empower employees with the skills to sustain process improvements.
• Creating detailed reports and presentations to communicate findings and recommendations to senior management.
• Staying abreast of the latest industry trends, technologies, and best practices in industrial engineering.
• Mentoring junior engineers and contributing to the growth of the engineering department.

The ideal candidate will possess a Bachelor's or Master's degree in Industrial Engineering, Manufacturing Engineering, or a related field. A minimum of 5 years of progressive experience in process improvement, operations management, or a similar capacity is essential. Proven experience with Lean and Six Sigma methodologies, with certification (Green Belt or Black Belt) highly desirable. Strong analytical, problem-solving, and project management skills are required, along with excellent communication and interpersonal abilities to effectively engage with stakeholders at all levels. Familiarity with simulation software and advanced statistical tools is a significant advantage. This is an exceptional opportunity to shape the future of operational excellence for businesses across various sectors, all from the comfort of your home office. The successful candidate will be adept at working independently, demonstrating initiative, and maintaining high levels of productivity in a remote setting. If you are passionate about driving efficiency and continuous improvement, we encourage you to apply for this exciting role based in London, England, UK .

Join a renowned manufacturing firm in **London** as a Process Improvement Engineer and drive operational excellence across their state-of-the-art facilities. This role offers a dynamic blend of on-site analysis and remote strategic planning, contributing significantly to enhanced efficiency and productivity. You will be responsible for identifying bottlenecks, inefficiencies, and areas for optimization within existing manufacturing processes. This involves conducting detailed studies, data analysis, and the implementation of Lean Manufacturing principles, Six Sigma methodologies, and other continuous improvement tools.

Your key duties will include mapping current state processes, designing future state workflows, and developing action plans for implementation. You'll collaborate closely with production teams, quality assurance, and management to ensure seamless integration of new processes and technologies. This role demands a strong analytical mind, exceptional problem-solving skills, and the ability to translate complex data into actionable insights. You will also be involved in cost reduction initiatives, waste elimination programs, and the development of performance metrics to track progress. The successful candidate will possess a deep understanding of industrial engineering principles and have hands-on experience with process simulation software and data analysis tools. We are looking for a proactive individual who can champion change, foster a culture of continuous improvement, and deliver measurable results that enhance the company's competitive edge. Your expertise will be vital in ensuring our production lines operate at peak performance and adhere to the highest quality standards. This is a challenging yet rewarding opportunity to make a tangible impact within a forward-thinking organisation.

Qualifications:

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field.
• Minimum of 5 years of experience in process improvement or industrial engineering within a manufacturing environment.
• Proven track record of implementing Lean, Six Sigma, or other CI methodologies.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and statistical software (e.g., Minitab, Excel).
• Excellent project management and communication skills.
• Experience with process mapping and workflow design.
• Familiarity with manufacturing operations and supply chain principles.
• Ability to work effectively in both collaborative and independent settings.

WhatJobs is looking for an accomplished Senior Process Improvement Engineer to enhance our operational efficiency across various projects in London, England, UK . This hybrid role requires a blend of on-site collaboration and remote flexibility. You will be tasked with analyzing existing industrial processes, identifying inefficiencies, and implementing solutions to optimize performance, reduce costs, and improve quality. The ideal candidate will possess a strong foundation in Industrial Engineering principles, coupled with extensive experience in lean manufacturing, Six Sigma methodologies, and continuous improvement initiatives. Responsibilities include conducting detailed process mapping, data analysis, and implementing change management strategies. You will lead cross-functional teams in process improvement projects, mentor junior engineers, and develop performance metrics to track progress. Strong analytical, problem-solving, and project management skills are essential. The ability to communicate effectively with stakeholders at all levels, present findings, and influence decision-making is crucial. We seek a proactive individual with a keen eye for detail and a passion for driving operational excellence. Experience with simulation software and statistical analysis tools would be advantageous. This is a fantastic opportunity to make a tangible impact on our manufacturing and operational processes, contributing to our growth and competitiveness. Your expertise will be vital in transforming workflows and achieving significant business outcomes.

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.



Key job responsibilities

- Manage and develop a team of Area Managers

- Lead operational teams on a shift, deal with issues, and positively impact site performance

- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

- Work closely with other support teams, including HR, Finance, Health and Safety, and Security

- Design and deliver initiatives across the sites to improve operational performance



A day in the life

Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.



A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

- A degree

- Relevant experience in people and stakeholder management

- Advanced proficiency in verbal and written English and intermediate proficiency in the local language

- Relevant experience in using data or anecdotal evidence to influence business decisions

- Relevant experience in key areas of production and supply chains

Preferred Qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.

- Experience in Lean, Six Sigma and Kaizen techniques

- Experience in a similar logistical working environment

- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Itu2019s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, youu2019ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.



Key job responsibilities

- Manage and develop a team of Area Managers

- Lead operational teams on a shift, deal with issues, and positively impact site performance

- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

- Work closely with other support teams, including HR, Finance, Health and Safety, and Security

- Design and deliver initiatives across the sites to improve operational performance



A day in the life

Youu2019ll lead shifts at one of our operational sites. Youu2019ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means youu2019ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.



A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youu2019ll be a source of leadership and support your team to be the best managers they can be.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

- A degree

- Relevant experience in people and stakeholder management

- Advanced proficiency in verbal and written English and intermediate proficiency in the local language

- Relevant experience in using data or anecdotal evidence to influence business decisions

- Relevant experience in key areas of production and supply chains

Preferred Qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.

- Experience in Lean, Six Sigma and Kaizen techniques

- Experience in a similar logistical working environment

- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and

Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and

Operations Manager - Client Operations

Location: Greater London Area, UK
Business Unit: Client Operations
Reports to: Head of Client Operations

About the Role

We are seeking an experienced Operations Manager to join our Client Operations team at our modern facility near London. This is a crucial role focused on retaining, growing and developing business relationships with our key customers whilst setting the highest standards for our operations team.

As the customer's representative within our business, you'll ensure exceptional service delivery while maximising profitability. You'll be the primary interface between our company and customers, both commercially and operationally, managing everything from day-to-day queries to developing new opportunities and integrating innovative services.

Key Responsibilities

Customer Management:

Serve as the main daily operational and commercial point of contact for customers

Act as customer point of contact for technical queries, implementations and process changes

Build and maintain excellent relationships with customer contacts

Review and respond to customer complaints in line with SLAs

Plan and attend customer review meetings

Operational Excellence:

Work closely with Warehouse teams to ensure process adherence

Lead Cycle Count programmes and annual physical inventory processes

Manage production of KPI data and analyse performance against agreed targets

Coordinate internal customer audits

Ensure customer reports are produced and delivered on time

Team Leadership:

Manage a team of operations coordinators

Conduct performance reviews and identify development opportunities

Lead recruitment and onboarding of new staff

Design induction programmes for new employees

Ensure training requirements are maintained

Commercial Focus:

Take responsibility for accurate internal commercial forecasting and reporting

Review customer invoicing and implement changes to maximise revenue

Identify new business opportunities with existing customers

Regularly evaluate financial performance to identify sales and profitability trends

Essential Requirements

• Minimum 5 years' experience in a customer service management role
• Full clean driver's licence
• Excellent leadership and people management skills
• Strong commercial acumen and financial awareness
• Advanced MS Office skills (Excel, Word, PowerPoint)
• Exceptional written and verbal communication skills
• Ability to build strong, cooperative relationships with customers
• Strong organisational skills with ability to manage multiple workflows
• Experience with recruitment, onboarding, employee relations and disciplinary processes

What We're Looking For

• A natural relationship builder who can engage stakeholders at all levels
• Someone who thrives under pressure and remains highly organised
• An innovative thinker with strong problem-solving abilities
• A professional who demonstrates integrity at all times
• An enthusiastic and motivated individual focused on continuous improvement
• Someone comfortable with periodic travel to other UK sites, customer locations and occasional international travel

Benefits Package

28 days holiday (including 8