88,332 Order Processing jobs in the United Kingdom

Portfolio are proud to represent our client in their search for a Sales Coordinator. Due to growth of the company and internal promotions, we have 2 vacancies within the small, supportive and friendly team. Based in Coulsdon, close to public transport links, this role can offer excellent development and progression for the right candidate. We are looking for an experienced order processor or Sales Coordinator, who has excellent attention to detail and understands the impact errors in the ordering process can have for customers. You will have amazing customer service as you will be dealing with customer queries, giving updates and checking details. This is a phone based role but you will also monitor the inbox and respond to any emails. In return you will get 25 days annual leave, plus the bank holidays off, Monday to Friday working - no weekends! You will also recieve an annual profit share bonus as the company believes in celebrating success. If you have worked with product codes, order processing, data input and customer service in a fast-paced environment, please apply today and we'll be in touch!

Role overview

A crucial role in the operation of the business, recording and managing customers quotes and orders via email and telephone. Tasked with ensuring that each quote/order is processed efficiently and accurately, from initial query through to delivery. An important part of this role is taking pride in delivering excellence in customer experience, going that extra mile for our customers each time. The aim is to ensure that our standards never slip and therefore you must maintain a positive attitude and answer customers questions to your best ability.

Day to Day responsbilities

* Processing quotes and orders (including web) through multiple channels in an efficient and effective manner.
* Upsell/Cross Selling
* Tender Quote input support
* BSO - Calls Offs inputting
* Identify opportunities to pass onto the IAM/BD Teams.
* Proactive escalation of issues
* Managing customers' expectations and building relationships
* Call handling to meet our SLA
* Quote follow up
* Inbox supervising
* Contacting customers for any queries on quotes/orders
* Ensure accuracy of all queries
* Adhere to company policy and procedures
* Assist other areas of sales as required
* Ensure to hand over any tasks which are "after sales" query

4999LF

INDLON

Main Duties

• Process online orders, refunds, and returns
• Work with our Customer Service team to resolve queries via Gorgias
• Follow standard processes to ensure accuracy
• Adapt quickly to new systems and ways of working

Skills and Knowledge

• Experience in e-commerce or a similar B2C role
• Confident using Excel or Google Sheets
• Organised, detail-oriented, and able to meet deadlines
• A friendly and professional communicator (written & spoken)

Sales Administrator (Order Processing)

27,000 + Training + Progression + Company Bonus + Company Benefits

Coulsdon

Do you have experience Order Processing and are looking to join a rapidly growing business that will invest in your career heavily with 6 months of on the job training and an ongoing progression plan to become an Account Manager and more?

On offer is the opportunity to join a successful manufacturer known for its long term staff retention, providing extensive training programmes to enable your progression and a generous company bonus.

In this role you will be working in a close knit processing orders for clients, you will be in contact with clients over email as well as over the phone, alongside this you will be involved with handling enquiries into the business and providing pricing support.

A UK-based supplier of mechanical and plumbing components, serving building services contractors with a streamlined online ordering system and rapid nationwide delivery.

This role would suit someone with order processing experience looking to join a tight knit and rapidly growing business.

The Role

• Process orders on the system
• Dealing with enquiries into the business
• Providing pricing support
• Full training and mentoring provided
• Monday - Friday, 8:00am - 5:00pm, 40 hours

The Person

• Order Processing experience

Reference Number: BBBH20211a

Sales Coordinator, Customer Service, London, Croydon, Admin, Order Processor, Administration, Sales Administrator, Wallington, Sutton, Kenley, South London

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Sales Coordinator (Order Processing)

£27,000 + Training + Progression + Company Bonus + Company Benefits

Coulsdon

Are you from a Sales or Customer Service background with order processing experience, looking for a varied and exciting role in a lively office environment, where you will provided 6 months of on the job training and an ongoing progression plan?

On offer is the opportunity to join a suc.

WHJS1_UKTJ

Sales Administrator (Order Processing)

£27,000 + Training + Progression + Company Bonus + Company Benefits

Coulsdon

Do you have experience Order Processing and are looking to join a rapidly growing business that will invest in your career heavily with 6 months of on the job training and an ongoing progression plan to become an Account Manager and more?

On offer is the opportunity to join a successful .

WHJS1_UKTJ

Order Processing & Customer Care Coordinator

OA is seeking a Order Processing & Customer Care Coordinator to join our clients expanding team.

This is a great opportunity for someone with experience in a builders or plumbers merchants’ environment who’s confident handling sales and customer service in a fast-paced, trade-focused setting.

You’ll be responsible for managing orders over the phone and by email, ensuring everything from order processing to delivery notes and paperwork is completed accurately and on time.

You’ll play a key role in supporting the sales team and maintaining strong relationships with both trade and retail customers.

Location:  Hemel Hempstead  

Hours: Monday – Friday. 9am-5:30pm. Office based.

Salary: £27,000 - £30,000 - DOE

Order Processing & Customer Care Coordinator Benefits

• 20 days of annual leave + bank holidays
• Company pension scheme
• On-site parking

Order Processing & Customer Care Coordinator Key Responsibilities

• Receive and process orders via telephone and email promptly and accurately. Ensure all orders are entered into the system correctly and in a timely manner.
• Interact professionally with customers via telephone and email to address enquiries, resolve issues, and provide exceptional service.
• Generate and process delivery notes accurately, ensuring all necessary information is included and communicated effectively to the relevant departments.
• Maintain organised filing systems for all sales-related documentation, including orders, delivery notes, and customer correspondence. Ensure easy retrieval and accessibility of records as needed.
• Proactively monitor and address customer feedback, concerns, and enquiries to ensure a high level of satisfaction. Collaborate with the sales team to resolve issues promptly and effectively.

Order Processing & Customer Care Coordinator Skills and Experience

• The successful candidate must have previous experience working within a builder or plumbers merchants.
• Proficiency in using computer systems and software, including MS Office Suite and CRM tools.
• Previous experience in sales administration, customer service, or a related field
• Excellent communication skills, both verbal and written.
• Strong attention to detail and accuracy in data entry and documentation.
• Ability to multitask, prioritise, and manage time effectively in a fast-paced environment.
• Proactive problem-solving skills and a customer-centric mindset.

If you’re interested in the position, please apply online with your CV.

BARNPERM

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement  and give OA Group authorisation to hold you provided data .

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

• The On Wing Support Customer Order & Fulfillment Manager manages the Planning organization on site including oversight of salaried, hourly, contractor, or purchased service personnel.
• This person works in the Planning functional area, leads job quotation, resource and tooling allocation, team launch, and job execution through to final invoicing. GE On Wing Support is a 24 / 7 / 365 operation.
• Applicants must be willing and able to support calls during off-hours when emergency situations arise.

• Maintain a safe physical & psychological environment including physical layout of work area and ergo considerations, ensure up to date training for personnel, drive & own investigations and read-across related to EHS, drive and owns EHS change management (MoC) for functional area, and ensure a culture of open reporting and continuous improvement of safety at the site.
• Drive a proactive quality culture. Drive & own regular assessments and PFMEAs to identify and understand sources of defects and deliver process improvements that improve business outcomes. Drive closure on escapes, improve controls, and lead read-across to other sites. Maintain and enhance policy, procedure, and related documentation for functional area to describe standard work, best practices, and lessons learned. Demonstrate required knowledge of OWS Quality Procedures, as well as FAA/EASA Part 145 requirements and procedures. Act in accordance with the site's Repair Station and Quality Control Manual and other applicable regulation/bounds.
• Act with humility during regular Gemba, coach others in the LEAN practices & principles, and apply problem solving skills to drive business outcomes. Determine customer value, map and understands the value stream, establish flow, and pull products/services through with a continuous improvement mindset targeting to deliver on time and at target cost. Drive accountability, planning, execution & LEAN continuous improvement in Customer facing activity for the site.
• Develop and deliver site level Customer Communication rhythms, templates, processes. Regularly review inventory levels and drive strategic actions in coordination with Materials team. Review operations metrics reports and coordinate with customer to ensure customers' expectations are met.
• Own s sales forecast and communication to broader team.
• Establish controls & improve process for demand management and coordination of internal & external resources to meet customer demand.
• Establish process for coordination and delivery of advanced technology and service offerings with the customer (internal or external).
• Drive s site compliance and process control / improvement in areas of immigration, Know Your Customer, T&L, Contract T&Cs, AR closure, job quoting, and invoicing. Establishes record retention processes for Planning organization, understands and supports audits, and coaches and trains team members in understanding compliance requirements.
• Be accountable to Site Leader for all deliverables. Execute business-specific strategies-serve customers and win additional business
• Develop and manage efficient and effective process for AOG/after hours Customer support. Ensure team delivers "all-hands on deck" support for AOGs (Aircraft On Ground) as they arise.

• This role requires advanced experience in the Services & Customer Order and Fulfillment. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
• Availability to work flexible shift patterns as required, including nights, weekends and holidays
• Ability and willingness to support calls during off-hours when emergency situations arise

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
• Approach es work with a strong desire to find solutions, and a sense of commitment to both the team and customer objectives.
• Possess a desire to learn and grow with technology advancements and new engine models.
• Feature s strong interpersonal and leadership skills, including problem-solving ability.
• Proven leadership experience leading initiatives of moderate scope and impact.
• Hold s previous LEAP, GE90, CFM, CF6, CF34, and GENX experience and international field experience. This knowledge to include Line maintenance, engine changes, module removal & installation, and/or LRU removals and installations.
• Understand appropriate Aircraft Maintenance Manual, Engine Shop Manual procedures.
• Demonstrated quality, compliance, and EHS and customer satisfaction skills

• Non-contributory Pension
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell.

Are you an administrative wizard with a passion for supporting vital community services? The London Borough of Hackney is looking for an enthusiastic and proactive Administrative Support Officer to join our dedicated Grounds Maintenance team!

This is an exciting opportunity to provide comprehensive administrative and information services, playing a key role in ensuring our green spaces and grounds are beautifully maintained for all residents to enjoy.

What you'll be doing:

• Providing administrative backbone: Deliver full support, administrative, and information services to the Grounds Maintenance team.

• Information Management: Assist in implementing and maintaining information systems across the Division, including loading contract information like fire risk assessments, asbestos reports, and CDM information.

• Meeting Support: Prepare agendas, circulate papers, and minute meetings, as well as assist in drafting reports for various stakeholders.

• Operational Support: Load orders for work programmes, manage stationery supplies, undertake filing, printing, and document preparation.

• Correspondence Management: Monitor incoming correspondence and ensure corporate response targets are met.

• HR Administration: Administer staff absence, sickness leave, and the recruitment and selection process for the Division, providing necessary data to managers.

• Financial Assistance: Support the annual process of budget setting and account closing, and collect information for statistical and statutory returns.

• Team Collaboration: Work closely with other teams, develop strong functional links, and engage in knowledge transfer to enhance efficiency.

• Training & Development: Support the training and induction of staff within the Grounds Maintenance team.

• Project Work: Undertake special projects as directed by senior management.

We're looking for someone who has:

• A comprehensive working knowledge of administrative practices within a large and dynamic organisation.

• A proven track record of delivering high-quality administrative support, including arranging and servicing meetings.

• Experience in providing a range of support services, including effective oral and written communication, diary management, and drafting correspondence for senior managers.

• The ability to work with minimal supervision, manage conflicting priorities in a fast-paced environment, and meet deadlines.

• Strong numeracy and analytical skills, with the ability to interpret data and work with financial monitoring and payment systems.

• Experience in developing and maintaining office systems to improve efficiency, including absence returns, sickness monitoring, and timesheets.

• Excellent communication skills to liaise effectively with officers and external agencies, promoting the service in a professional manner.

• An understanding of budgets and the importance of their control and monitoring.

• A commitment to achieving equality of opportunity and promoting inclusiveness and diversity.

• Proficiency in ICT packages, including Google applications (Docs, Sheets, Slides) and potentially financial systems like Cedar and corporate complaints software like I Case Respond.

This is a Scale 5 position, based within the London Borough of Hackney. While primarily Monday to Friday, flexibility to occasionally work outside normal hours for deadlines or evening meetings is required.

If you're a proactive problem-solver with a strong administrative background and a desire to contribute to a vibrant community, we encourage you to apply! Join us in making Hackney a place where everyone can thrive.

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.