15 Organizational Development jobs in the United Kingdom
Head of HR & Development
Posted today
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Job Description
The Head of HR & Development will lead the HR function, oversee the day to day operations and provide strategic direction to the board on the people agenda, and responsible for driving and executing a fully integrated people strategy in collaboration with the senior leadership team. The role will create a learning culture that provides development opportunities at all levels in the organisation.
Client Details
A specialist manufacturing and service company, with operations in the UK and overseas, and head-office between York and Harrogate.
Description
The Head of HR & Development is responsible for creating a best in class employer brand to attract, engage, develop and retain the best talent, optimising people performance to deliver the company's 2028 ambitions.
- Collaborates with the senior leadership team to design and deliver an overall people strategy and plan to achieve the organisational objectives and company ambitions
- Defines HR initiatives, company policy and procedures.
- Provides strategic counsel on all people matters.
- Facilitates the development of HR processes and services to support business strategies.
- Develops the company culture and creates an employer of choice.
- Creates and manages the HR function's annual budget.
- Contributes to the long- term goals of the organisation, including talent acquisition and succession planning.
- Operates globally supporting the People Strategy for Global Operations, including established and other emerging sites.
- Monitors and proactively highlights the effectiveness of people management and HR practices/processes for the business to initiate, plan and manage change.
- Manage, coach and develop the HR team.
- Proactively coaches' leaders and people within the business on the right behaviours and values.
- Works in partnership with outsourced providers.
- Brings in external market best practice and keeps abreast of legislation.
- Ensure risks are identified and raised with a resolution agreed.
Profile
This exciting Head of HR & Development role requires an individual with broad experience and an entrepreneurial spirit. You will need to be/have:
- Experience operating at senior board level in a fast paced business, preferably with an international remit.
- Experience designing and delivering leadership programmes and interventions.
- Experience of training needs analysis and the creation and implementation of a learning academy.
- Extensive experience in Human Resource Management and a qualified member of the CIPD.
- A strategic thinker with a pragmatic hands-on approach.
- People management skills and experience.
- Coaching experience.
- Ideally experienced in both large and SME businesses in a similar sector.
Job Offer
The Head of HR & Development will play an integral part in the growth of this business, and as such offers a generous package:
- Salary of c80,000
- Excellent benefits including Bonus, Car Allowance, Healthcare, DIS x 4, Pension
- Hybrid working model with 3-4 days on site near Harrogate / York.
- Genuine career opportunity as the business grows.
Due to the expected volume of applications we will be unable to respond individually. Please assume if you haven't heard within two weeks that you have been unsuccessful on this occasion.
Project Manager - Change Management
Posted today
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Job Title: Project Manager - Change Management
Location: Halifax / Leeds (2 days a week onsite)
Contract Type: Temporary
Contract Length: 21 weeks
Rate: Circa 550/Day
Working Pattern: Full Time
Are you ready to make a significant impact in the banking industry? Our client, a leading organisation in the UK mortgage sector, is looking for a dynamic Project Manager specialising in Change Management to join their innovative team. This is your chance to lead transformational projects that enhance customer and colleague experiences!
# About the Role:
In this pivotal role, you will coordinate complex and high-risk implementations across various teams and platforms, ensuring successful integration and delivery. Your expertise in both business and technology change will be essential as you guide our client toward becoming the best bank for customers.
# Skills You'll Need:
- Agile Methodology & Tools: Lead agile teams to deliver high-priority changes, fostering a respectful and valued work environment.
- Stakeholder Management: Build and sustain long-term relationships, resolving blockers and influencing positive outcomes.
- Planning, Tracking, Reporting & Governance: Communicate regular status updates and resolve high-priority delivery issues.
- Leadership & Culture: Drive cultural change initiatives and understand the barriers to achieving cultural transformation.
- Coaching & Feedback: Use active listening and empathy to connect with team members, providing constructive and motivating feedback.
# Key Responsibilities:
- Establish and communicate vital integration points across Labs/Platforms to relevant stakeholders.
- Develop a sequence for integration tasks in collaboration with Lab Leadership.
- Catalogue and manage dependencies, enabling the platform to deliver at pace.
- Identify and mitigate blockers to delivery, escalating issues when necessary.
- Oversee supplier performance and manage underperformance effectively.
- Coordinate integration processes across shared infrastructure to ensure safe delivery.
- Provide governance expertise for change across multiple programmes.
# Ideal Experience:
- Change management governance and methodology.
- Delivering complex and high-risk implementations.
- Business and technology change.
- Experience in Mortgage/Mortgage change functions.
# Why Join Us?
- Be part of a passionate team dedicated to transforming the banking experience for millions.
- Work in a collaborative and innovative environment that values diversity.
- Enjoy the flexibility of agile working arrangements while driving impactful change.
If you're a proactive and enthusiastic Project Manager with a passion for driving change, we want to hear from you! Join our client in their mission to help Britain prosper by delivering exceptional mortgage services.
Apply Now to take the next step in your career and be part of a transformative journey in banking!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Organisational Change Management Lead
Posted today
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££110,000 GBP
Hybrid WORKING
Location: Manchester, North West - United Kingdom Type: Permanent
A leading digital transformation consultancy is seeking an experienced Organizational Change Management (OCM) Lead Consultant to join its growing UK&I team. This role offers a unique opportunity for a strategic and visionary individual to lead high-impact change initiat.
WHJS1_UKTJ
SAP Change Management Consulant
Posted 8 days ago
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Job Description
br>Location: Columbia, South Carolina (Day 1 Onsite, 5 Days a Week)
Employment Type: Contract
Visa Requirements: H1B / Green Card / U.S. Citizen Only
Experience Level: 8–10 Years < r>
br>
Job Description:
We are actively seeking an experienced SAP Change Management Consultant for a contract opportunity based in Columbia, SC. This is an on-site role from Day 1, requiring local candidates or those willing to relocate immediately. The ideal candidate will have a strong background in SAP change management processes, stakeholder engagement, training, and communication strategies to support enterprise-level implementations or upgrades.
br>
Key Requirements:
br>
–10 years of experience in SAP Change Management < r> br>
Proven experience with end-to-end SAP implementation or transformation projects
Strong expertise in stakeholder engagement, training delivery, and communications planning
Ability to work onsite full-time in Columbia, SC (no remote flexibility)
Excellent communication and interpersonal skills
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To Apply:
Please send your updated resume and contact details to with the subject line “SAP Change Management Consultant – Columbia, SC”.
Change Management Operational Readiness Manager
Posted today
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Change Management Operational Readiness Manager
12 Month Contract (Initial)
Chester
Hybrid Working
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Change Management Operational Readiness Manager to join them for an initial 12-month contract. However, there may be scope for extension.
Overview of the Role:
To act as the main point of contact for EMEA based Clients for settlement related queries within the company across product, market, entity, trade status. You must be on hand to offer premium Client service and deal with all Client queries and manage the relationships between our clients and internal departments. Up to date market knowledge on key initiatives and developments within the clearing and settlement space are essential. Directly interacting with Clients on a daily basis, you will be the main point of contact for clients on all operational issues and will act as Client advocate within the company to ensure all clients' needs are met.
Responsibilities for the Role:
- Resolution and escalation of matched and unmatched trades for EMEA Clients settling in the European markets
- Timely response to client queries regarding the settlement of their trades
- Client Fails Reporting
- Buy in avoidance
- Liaising with other internal departments to ensure timely resolution of Client fails
- Involvement in ad hoc projects for new processes or industry initiatives
- Breaks investigation and resolution
Skills & Experience Required:
- Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner
- Excellent communications skills and ability to present to an audience
- Ability to work under pressure in a team environment
- Ability to liaise with all levels of the firm and people with different experiences and backgrounds
- Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
- Previous experience within a client service team with particular focus on DMA and OTC settlement
- Knowledge of Operational Risk, Client Money Protection and Funding
- Risk assessments
- Process improvements
- Process mapping
- Experience with Powerpoint, Excel, Word, Visio
Location:
This is a hybrid working role, with a requirement to work from the clients Chester office 3 days a week.
Working hours:
Standard working hours with some flex where required.
If you feel that this is a role that would suit you then please apply today.
If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
Pontoon Solutions are an equal opportunities company
Professional Development & HR Assistant
Posted today
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£23,493 to £4,123 per annum
Are you an organised, proactive professional with a passion for supporting people and processes? Join an Ofsted-rated Good further education college and play a vital role in staff development, induction, and HR administration.
The Role:
As the Staff Development & HR Administrator, you’ll:
- Organise, promote, and evaluate CPD and management development programmes
- Coordinate and administer staff induction and onboarding
- Deliver a professional, confidential HR administration service
- Develop and maintain robust administrative systems and records
- Facilitate successful college-wide events
- Administer the annual Performance & Development Review (PDR) cycle
You will need to have:
- GCSE Maths and English (essential)
- Exceptional organisational and time-management skills
- Proven experience coordinating and evaluating training or CPD programmes
- Strong communication and interpersonal skills
- A keen eye for detail and commitment to confidentiality and accuracy
- £2 493 – £2 123 per annum
- Excellent holiday allowance - 33 days rising to 35 days with service, plus 8 bank holidays and up to 5 College closure days
- Fantastic pension with a 20% employer contribution
Once you've applied, one of our friendly further education consultants will give you a call to discuss this opportunity. Interviews for the role will be held on 16th July 2025. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions.
Data Policy:
Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.
Change Management Lead (2 year FTC)
Posted 1 day ago
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Job Description
About Us
McDonald's has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald's is one of the UK's largest private sector employers, employing over 170,000 people.
Hybrid Working
This role is based in our East Finchley office working 3 days in the office and 2 days remotely
Job Description:
The Opportunity
We are excited to appoint a Transformation Management Office (TMO) Change Management Lead for UK & Ireland to manage a portfolio of change programs for the market, coordinating and streamlining immediate change execution activities.
This role will be offered as a fixed term contract.
You will be 100% dedicated to change efforts related to Enterprise Transformation and will work across functions, programs, projects and initiatives to plan and drive an integrated Change Management approach across Change, Communications and Training. This will include assessing change readiness, conducting impact analysis, stakeholder alignment, and communication.
This individual will support the creation of market-specific Change Management tools and methodologies in alignment with the UKI Transformation Management Office and McDonald's Global Change team.
The role will have a dual reporting line into the Market Transformation Director and Global Segment.
What will my accountabilities be?
+ Align Leadership:
+ Support the Transformation Director to influence business leaders and program sponsors and enable them to effectively role-model and advocate for change. Align leaders on change vision and strategy, ensuring that leaders understand their role in leading through change.
+ Advise and coach business functions on key Change Management decisions (e.g. strategy, execution, and measurement) to ensure alignment with McDonald's change methodology.
+ Manage Market Change Portfolio:
+ Work closely with the Transformation team and broader business to identify, support and drive connected change experiences for stakeholders. Maintain the market's change pipeline, anticipate needs and plan for future change needs.
+ Monitor the overall impact of business change across all stakeholder groups to ensure that the impact from change is minimised and supported.
+ Support the Transformation Portfolio team with structuring annual and quarterly transformation plans that will not impose too much of a change burden.
+ Drive Change in the Market with One McDonald's Way:
+ Maintain an understanding of McDonald's change strategy and co-ordinate change efforts in market.
+ Support global program team in understanding where market customisations are required for the program (e.g. for legislative reasons)
+ Communicate and collaborate with functional teams and Project Managers to:
+ Understand and shape the change scope and timeline.
+ Assess the change impacts by stakeholder group.
+ Support teams to shape deliverables by leveraging McDonald's change framework, methodology, and assets;
+ Support the creation of a market-specific adoption plans, advising on the ability and readiness of the organisation (including Restaurants) to adopt change being delivered; and
+ Oversee and support the implementation of Transformation within the market, coordinating lessons learnt to drive continuous improvement.
+ Communicate Change progress for the Market:
+ Complete regular reporting at a market-level and to the Global Change team on market needs, challenges, and risks, elevating as needed.
+ Plan & Coordinate Market Communications:
+ Leverage the plans provided by Enterprise Transformation Management Office that includes audience groups, communication needs, key messages, and current and future communications channels to align messaging across all programs and projects in flight within market.
+ + Partner with the UKI Internal Communications team and Project Managers to define, develop and execute a market-specific end-to-end Communications Plan.
+ + Aid in any localisations required for Global Programs in support to the program teams e.g. GFMod, GPMod, EDAA, EDGE, etc.
+ Advocate for Change and Build Enterprise Change Knowledge:
+ Gain understanding of McDonald's Change Framework and support upskilling across the business.
+ Provide input, document requirements, and support the design and delivery of program/project training programs with internal and external partners.
+ Actively identify influential partners and ways to inspire change initiatives on specific projects e.g. Change Networks.
+ Provide outside-in perspectives on Change Management:
+ Provide regular outside-in perspectives on best practices and approaches to achieving successful business transformation through Change Management, Training and Communications.
What Team will I be a part of?
You will be part of the Strategy, Insights and Transformation team in the UK&I market, and also part of the global Transformation Management Office. These hugely important teams connect people across our business to focus on delivering the right projects, in the best way, to achieve our business goals. It proactively and independently challenges and innovates, working diligently to improve the way we work and deliver change as a business.
You will have a dual reporting line, reporting in market to the Transformation Director, as well as the Segment Change Lead within the Global Transformation Management Office. You will be required to work collaboratively with colleagues' right across the business and with external partners to amplify the impact you can have. This is a truly exciting time to lead the Transformation team and collaborate across the business to influence the outcomes for change.
Who are my customers?
Given the central nature of the role, your 'customers' are wide and varied. With strong engagement and influencing being strengths, you will also have the emotional intelligence and flexibility in thinking and acting to engage with relevancy and authenticity at every level. Your key customers (not exclusive) include:
+ Transformation Management Office - retain alignment and report on delivery of the Accelerating the Arches vision.
+ UK&I Senior Leadership team - influence Change direction and create alignment.
+ UK&I Cross Functional Leadership Team - align functional leaders around the plan and enable them to deliver it.
+ UK&I Change Steering Group - use governance optimally to hold the business to account.
+ Project leads - advocate and demonstrate innovative and agile ways of executing change.
+ UK&I Communications team - ensure our strategic storytelling is simple, clear and consistent.
+ Franchisees - collaborate and value them as a business partner and change enabler.
+ Suppliers and partners - demonstrate our scale through smart partnering and resource sharing.
+ Restaurants - making sure that in whatever we do we stay grounded and keep it real.
Qualifications:
What background do I need to have?
What You Need To Succeed (minimum Qualifications)
Education & Certifications:
+ Bachelor's degree in business management, human resources, or related field. Desirable: Master's degree education.
+ PROSCI, ADKAR or equivalent Change Management certification
Skills and Experience:
+ Solid experience in Change Management including:
+ Working across a segment or markets within McDonald's, or equivalent external experience
+ Experience with and knowledge of change management principles, methodologies, and tools
+ Managing program and project teams, and/or executing Change or Transformation projects for clients and business customers in relevant industries.
+ Designing and executing project plans & managing budgets
+ Collaborative and customer-driven approach
+ Strong communication skills, both written and verbal, with the ability to make the complicated simple
+ Ability to clearly articulate messages to a variety of audiences
+ Ability to establish and maintain strong relationships while working in a matrixed environment across complex stakeholders and drive alignment to transformation.
+ Experience with interacting with the organisation at a global level and applying and adapting strategies in market
+ Exceptional ability to advise and influence others and move toward a common vision or goal
+ Resilient and adaptable, able to work in ambiguous situations
+ Adept at role modelling new behaviours, mindsets and ways of working
Personal Qualities:
Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
Additional Information:
Company Vision and Culture
Our Global vision is to build a better McDonald's and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonald's is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.
Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.
Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together
At McDonald's we are People from all Walks of Life.
People are at the heart of everything we do, and they make the McDonald's experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.
We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald's or elsewhere."
#LI-Hybrid
Requsition ID: REF9167S_74400068129725
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Strategy & Change Management - Project / Program Manager - Vice President
Posted 1 day ago
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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Internal Audit (IA) team.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**Team/Role Overview**
The Project / Program Manager (Vice President), Internal Audit will play a key role in making Internal Audit's strategic change successful, in providing program execution expertise to deliver wider necessary change and in driving best practices in change adoption.
+ The ideal candidate will have strong technical skill and advisory, commercial awareness of banking and internal auditing or related fields, elevated skills in executive communication and building effective partnerships, the ability to convince stakeholders, drive progress and the resilience to operate in a fast-changing environment
**What you will do**
+ As Project / Program Manager, drive progress on strategic initiatives and ensure compliance with the Project / Program Management governance procedures in Internal Audit and at Citi. Partner with Project Owners / Project Teams to ensure project outcomes are aligned with the Internal Audit strategic target state.
+ Develop project management artefacts in accordance with best practices and governance requirements.
+ Contribute to establishing and maintaining Change Management governance framework for IA.
+ Contribute to ensuring all IA-wide changes are effectively prioritized and well-coordinated across IA teams, ensuring all relevant key stakeholder requirements are considered or addressed accordingly.
+ Partner with project teams to integrate change management activities into project plans.
+ Partner with the IA Communications and Engagement team and IA Change Manager, manage change adoption and resistance, including training strategies and materials to support users through change transition.
+ Conduct change impact assessments to identify affected stakeholders, risks, and readiness levels and propose mitigating actions.
+ Appropriately assess and manage the identification of risks and issues which impact project delivery and ensure mitigation strategies are developed and executed when necessary.
+ Responsible for ensuring IA's processes and procedures comply with the Citi Program and Project Management Policy (CPPM) and the related standards and procedures. Maintain the selected Project Management tool and be the point of contact for CPPM Policy required activities.
**What we will need from you**
+ Background in financial services with a preference for internal auditing or related functions
+ Knowledge of technology and data related change is a preference
+ Advanced project management skills with PMP certification preferred
+ Change adoption skills
+ Excellent communication skills required to influence a wide range of audiences.
+ Strong problem-solving skills and personal resilience, able to work through conflicts.
+ Excellent interpersonal relationships with ability to influence and negotiate with stakeholders.
+ Critical thinking and problem-solving skills
+ Team player, able to collaborate effectively with peers
+ Ability to work cross functionally in a collaborative environment, including comfort with ambiguity and uncertainty, close attention to detail.
+ Ability to work well under tight deadlines in a fast-paced environment.
+ Proven ability to develop ideas from concept to an executable plan.
**Education**
+ Bachelor's Degree/University degree or equivalent experience
+ Master's degree preferred
**What we can offer you**
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
+ Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
+ A discretional annual performance related bonus
+ Private medical insurance packages to suit your personal circumstances
+ Employee Assistance Program
+ Pension Plan
+ Paid Parental Leave
+ Special discounts for employees, family, and friends
+ Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-MP4
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**Job Family Group:**
Project and Program Management
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**Job Family:**
Project Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
ITSM Change & Service Transition Management Analyst
Posted 2 days ago
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Job Description
Responsibilities
● The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures
● Supporting the Global Change and Service Transition Manager to ensure the IT Change Management process operates effectively and efficiently
● Working with other service management functions to ensure effective operation of the change and transition functions
● The production of schedules of change for managing changes to the live environment
● Progressing the status of changes with service departments to ensure data is current
● Providing guidance to those involved in change management and service transition
● Producing change management and service transition reports as required by the change and transition processes
● Planning own work to meet given objectives and processes within a clear framework of accountability while exercising substantial personal responsibility and autonomy
● Adhering to IT governance and controls
Requirements
The role holder will have a proven ability for:
● Strong methods, techniques and tools for planning, organising, co-ordinating and monitoring on-going operational activities
● Ability to meet targets and fulfil agreements even when adverse circumstances prevail
● Analytical and systematic approach to problem solving with a meticulous attention to detail
● Communicates fluently orally and in writing, and can present complex technical information to non-technical audiences
● Ability to manage stakeholders at all levels
● Ability to identify the needs of the internal or external customer and keep them in mind when taking actions or making decisions
● Applies quality standards to all tasks undertaken and ensures that nothing is overlooked.
● Broad understanding of IT infrastructure, applications and service processes
● The ability to competently cope with the unexpected
● The ability to make sound decisions quickly in a crisis situation
● The ability to deal with any issues be they familiar or unfamiliar
● The ability to motivate others in times of continual change.
Experience
The role holder:
● Has experience of delivering to to specific objectives in a similar role handling large quantities of data and/or reporting
● Has experience of operating agreed, standardised processes in a large organisation
● Has practical experience of working across teams to deliver specific objectives
● Is competent in the use of IT Service Management and Reporting applications
Skills
The role holder will be familiar with:
● IT Change Management: The structured process for controlling how changes are made to IT systems and services, aiming to minimise disruptions and risks while maximising the benefits of those changes. Ensuring that changes are implemented safely, efficiently, and with minimal impact on business operations.
● Google Application suite: competent in the use of google allplications such as docs, sheets, mail etc.
● Presentation Techniques: Methods and techniques for delivering effective presentations, either face-to-face or online.
● Report Writing Techniques: Methods and techniques for writing effective technical and business focused reports.
● Database Software: Software which enables the user to create, populate and manipulate data structures.
Knowledge
The role holder will be aware of:
● Application Development Tools: Software tools which automate or assist part of the development process.
● Business Analysis Techniques: Techniques which help in modelling and understanding a business and its operation. Examples: business environment analysis, business perspectives, functional business models, business driven development, process modelling, stakeholder analysis, relational data modelling, use case modelling, statistical process control, use cases, user stories, Scrum, process mapping, benefits mapping.
● Corporate, Industry and Professional Standards: Specific standards, practices, appraisal and certification programs associated with the IT practitioner's current role.
● Operational/Service Architecture: Knowledge of the IT/IS infrastructure (hardware, databases, public/private cloud, operating systems, intelligent SAN, *aaS, middleware/SOA, local area networks, Lan, WLan, Wi-Fi etc) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency including virtualisation, re-use/sharing, and closed loop strategies.
● Big Data: A broad term for data sets so large or complex that traditional data processing applications are inadequate. Challenges include analysis, capture, curation, search, sharing, storage, transfer, visualization, and information privacy.
● Information Analysis Tools: Tools and techniques which can be used to analyse data. Examples: optimisation methods, search routines, rule induction and pattern recognition and completion algorithms, lexical analysis and parsing, pattern recognition, statistical analysis, media annotation methods.
● Time Management Techniques: Methods and techniques for making effective use of their time.
● Statistical Sampling Techniques: Methods and techniques for ensuring valid results are obtained by means of sampling.
Relevant Qualifications
Desirable:
● ITIL ® Foundation in IT Service Management
Benefits
- Competitive salary
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.
We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ( ) if you need anything
Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.
Training & Development Manager
Posted today
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Job Description
Home-based, driving (with various training paraphernalia in the boot of the car!) to different care homes across Leicestershire and Coventry.
Are you a health and social care trainer passionate about shaping the future of care? Join a market leader in the Health and Social Care sector and become a.