126 Digital Services jobs in the United Kingdom

Ein innovativen Tech-Unternehmens mit Sitz am Kurfürstendamm in Berlin sucht zum nächstmöglichen Zeitpunkt einen Vertriebsmitarbeiter (m/w/d/x) im Bereich digitale Dienstleistungen und automatisierte Bildbearbeitung .

Ein schnell wachsendes Unternehmen, das sich auf AI-gestützte Produktbildbearbeitung und Postproduktion spezialisiert hat. Kunden aus dem eCommerce, Fotostudios sowie Agenturen profitieren von hochautomatisierten Workflows, exzellentem Service und einer leistungsfähigen Plattform.

Deine Aufgaben

Du berätst Kunden professionell und persönlich zu den digitalen Services und betreust bestehende Kundenbeziehungen langfristigDu baust neue Kundenbeziehungen auf und sorgst mit positiver, aktiver Kommunikation für Vertrauen und AbschlussstärkeDu verfolgst Angebote nach, führst Verkaufsgespräche eigenständig und dokumentierst diese sauber im SystemDu beobachtest Markttrends, entwickelst Ideen zur Vertriebsoptimierung und treibst aktiv das Wachstum mit voranVoraussetzungenDu hast Freude am telefonischen und digitalen Kundenkontakt und verfügst über sehr gute kommunikative FähigkeitenDu bist überzeugend, selbstbewusst, verhandlungsstark und arbeitest eigenmotiviert sowie lösungsorientiertDu hast ein gutes Gespür für digitale Tools, technische Themen und moderne eCommerce-ProzesseDu arbeitest strukturiert, bist teamorientiert und bringst Organisationstalent mitDu sprichst sehr gutes Deutsch und idealerweise auch gutes EnglischVorteileEine abwechslungsreiche Vertriebsrolle mit viel EigenverantwortungFlexible Arbeitszeiten in einem dynamischen, kollegialen TeamEin moderner Arbeitsplatz am Ku'damm mit Top-VerkehrsanbindungSnacks, Kaffee, Obst, Team-Events und Weiterbildungen gehören selbstverständlich dazuEine offene, familiäre Unternehmenskultur mit EntwicklungsmöglichkeitenSeminare, Coachings und viel Raum, dich persönlich und fachlich weiterzuentwickelnWenn du Lust auf eine Vertriebsrolle im digitalen Umfeld hast, mit tollen Kunden, modernen Prozessen und echtem Teamspirit, dann freuen wir uns auf deine Bewerbung.Diese Stelle könnte auch zu Dir passen, wenn Du Dich von folgenden Stellenbezeichnungen angesprochen fühlst: Vertriebsmitarbeiter Digitale Dienstleistungen (m/w/d/x), Sales Representative Digital Services (m/w/d/x), Account Manager AI‑Bildbearbeitung (m/w/d/x), Sales Consultant E‑Commerce Imaging (m/w/d/x), Key Account Manager Produktbildbearbeitung (m/w/d/x), Business Development Manager Automatisierte Bildprozesse (m/w/d/x), Inside Sales Manager Digital Media Services (m/w/d/x), Customer Success Manager Imaging Services (m/w/d/x), Sales Development Representative Digital Solutions (m/w/d/x), Technical Sales Specialist Bildbearbeitung (m/w/d/x)

Our Customer Service Teams, based in Birchwood, are there to support and develop relationships with our customers' that ensure we are the chosen betting provider for them. Being passionate about delivering great service and getting it right first time, means that we are always listening to our customers' with a view to improving everything we do.

About the role

Start dates available from September 2025

Training hours and location - Training is based on-site (Birchwood) Monday-Friday for 4 weeks.

Shift patterns - This role requires being in the office on a daily basis, following the successful completion of training.

Shift - 10 hour shift between 9am and Midnight, 5 days in 7, will include weekend work (37.5hrs) On an 8 week rota, Part time hours will also be considered for the evening and weekend shifts

You will play an active role in servicing our customer queries on a day-to-day basis, ensuring that accounts are kept up to date and we adhere to our regulatory responsibilities.

Working in a fast paced environment and across many areas of the business, the role provides an opportunity for someone who enjoys working in a demanding and challenging environment, whilst still being focused on delivering best in class customer interactions. We love to speak with candidates from customer-facing backgrounds with a positive approach to learning new things, or someone who has curiosity about our industry.

Servicing inbound contacts regarding online account queries.
Providing customers with a professional and friendly service via live chat, telephone and email - good technical knowledge is a must!
Ensuring data is accurately recorded, including any adjustments, closures, and other processes.
Resolving all customer account queries efficiently and in a timely manner.
Liaising internally with other departments to resolve customer queries.
Ensure that any escalations are raised promptly and correctly to maintain customer satisfaction.
Remain up to date with current promotional campaigns, rules, and procedures.

Some of our benefits

* Competitive hourly rates
* Flexible shift options
* Bonus opportunities
* Company pension scheme
* Employee discounts in most online and high street retailers
* Recruitment Reward Scheme
* Enhanced Maternity/Paternity Leave

What happens next?

Our recruitment team will be in touch if you are successful. Initially we will give you a short call just to get to know you a bit more and to answer any questions that you may have. If we feel like a good match, we will then progress your application to the first stage teams interview and then finally a fun assessment day, so you can meet the team and make sure the role is right for you and vice versa!

If you need any reasonable adjustment to attend the interview, just let us know!

Equal opportunities
Our client are an equal opportunity employer and value diversity. They do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

INDMANJ

50091LF

Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.

Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.

This is an ideal step-up role for a technically strong IT professional ready to move into formal leadership. As Head of IT & Digital Services, you'll lead three growing teams—IT, Software Development, and Information Security—while remaining hands-on in delivery, automation, and systems improvement. This hybrid “doer-manager” role offers the opportunity to drive internal change, enhance service delivery, and shape a high-performing tech function aligned with business goals.

Your Responsibilities

• Drive improvements across internal IT systems, infrastructure, and support processes
li>Contribute hands-on to technology projects, especially in automation and service optimisation
• Shape and grow the internal IT, InfoSec, and software development capabilities
• Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled solutions
• Support the development and delivery of internal business intelligence and reporting tools
• Maintain and improve information security practices in line with business requirements
• Champion a culture of learning, collaboration, and continuous improvement

Your Competencies

• Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation)
• Strong technical capability with hands-on experience in systems support or solution delivery
• Experience working with internal IT systems, development projects, or business automation
• Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices
• Excellent interpersonal and communication skills, with the ability to lead by example
• Clear problem-solving mindset with a practical, delivery-oriented approach

Your Profile
The ideal candidate will be hands-on, proactive, and focused on delivering results, with a strong commitment to continuous improvement without needing close direction. They should be comfortable balancing day-to-day operational tasks with broader leadership responsibilities. A positive and collaborative approach is essential, along with the ability to build strong relationships across teams.

To express an interest in this role please send your CV and a covering

All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's vetting standards.   You must provide your location on your CV and or Covering letter - this is mandatory.

If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time.

We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**NUMBER OF DIRECT REPORTS**
Between 9 - 15 indirect (dotted line) reports, direct reports TBC.
**MAIN PURPOSE OF THE ROLE**
The Head of Strategy and Architecture, Digital Engineering Services & Solutions (DES) is responsible for articulating, developing, leading and driving the strategic direction and technical architecture of the Digital Engineering Services & Solutions department.
The role will cover Digital Engineering Services & Solutions incorporating Infrastructure and Service Management across EMEA Bank and International Securities and the countries that those entities operate in (15 plus).
The role will be accountable for leading and driving the department's strategic plans ensuring alignment and integration with MUFG's strategic goals, including Medium Term Business Plans (MTBP) across the Business and Technology.
The role will establish and design robust technical roadmaps to support a drive and transformation to a modern and digital technology architecture across the department, working closely with the various functions in the department to define a path to reach business needs. To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.
The Head of Strategy and Architecture, Digital Engineering Services and Solutions will play a pivotal role in driving transformation, identifying emerging technologies and leveraging them to gain competitive advantage. The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.
The role holder will have indirect leadership of a team of Strategy and Architect leads, fostering a culture of technical enterprise architectural and engineering excellence. The role holder will have proven experience of leading and influencing both directly and indirectly in global organisations.
This is a senior leadership position and an integral part of the Digital Engineering Solutions and Services Leadership team.
The role will require proven experience of influencing and communicating with C level and Board level executives.
**KEY RESPONSIBILITIES**
+ Lead the design, development, operation and management of the departments strategy and architectural roadmaps ensuring alignment with business requirements and strategic goals.
+ Develop the departments short, medium and long term strategic goals and objectives, including defining the vision and mission.
+ Collaborate with business units, operational teams, application owners and enterprise architecture to shape, document and execute the Digital Engineering Services and Solutions department strategy.
+ Maintain a clear architecture vision for the Digital Engineering Services and Solutions department that represents the 3 - 5 year roadmap for the department and organisation highlighting the key milestones required to achieve this.
+ Articulate and align Senior Stakeholders on the department's strategic direction, communicating progress towards the milestones.
+ Develop appropriate strategic measures to monitor progress against the strategic objectives ensuring they are visible to relevant stakeholders. Establish clear measurable goals aligned with the strategy to analyse department progress and KPI'S.
+ Champion adoption of the department's strategic roadmaps across the business.
+ Continuously review the department's strategy to ensure its validity and appropriateness for MUFG to achieve its business goals. Identifying opportunities to develop and refine the departments strategy.
+ Work with Digital Engineering Services and Solution Pillar Leads to define roadmaps and feed into the wider department's strategy.
+ Contribute to and align with the Enterprise Architecture.
+ Represent Digitial Engineering Services and Solutions department at the Architectural Review Board with authority to approve designs on the department's behalf.
+ Lead a team of Strategy Leads and Architects to provide technical strategy and roadmaps on behalf of Digital Engineering Services and Solutions to shape the departments landscape.
+ Regularly assessing and improving the departments technology landscape, incusing identifying opportunities for innovation and optimisation
+ Interpret relevant regulatory, requirements and security, design and technical best practices and translate these to business aligned Digitial Engineering requirements.
+ Work closely with industry partners, vendors and the wider technology ecosystems to leverage external expertise and best practices.
+ Conduct market research and competitive analysis to identify emerging technologies and trends
**SKILLS AND EXPERIENCE**
Essential:
+ 10 yr. plus years in technology strategy definition and business case development. Experience in applying strategic frameworks and tools for analysing strategic problems and developing strategies.
+ Extensive experience in Senior Strategy within Technology, Infrastructure and Operations ( Service Management). (10 years plus)
+ To enable this the role holder will have proven capability of designing modern, digital architecture and strategy fit for immediate and future technology advancements.
+ The role holder will have extensive proven experience of establishing, creating and driving delivery of strategic digital transformation in global organisations.
+ Proven experience in developing and implementing long term technology strategy and roadmaps specifically around Operations (Service Management) and Infrastructure that aligns with business goals
+ Proven track record of collaborating with senior stakeholders and influencing at C-Suite level to develop and gain support for a clear and compelling Technological vision, strategy and roadmap (10 year plus).
+ Strong strategic thinking and visionary skills with the ability to co-develop and drive the department's technical vision, strategy and roadmap development aligned with the company' overall business strategy and translate actionable strategic plans.
+ Extensive experience in IT strategy and enterprise architecture frameworks and tools. (10 year plus)
+ Extensive experience of strategic management with executive leadership.
+ Proven experience of directly managing a Team of Strategy Leads and Architects leading the development of the team and driving the service forward (10 year plus)
+ Proven ability in identifying and solving complex technical problems, translating technical issues into non-technical terms and providing clear strategic direction to teams.
+ Have experience working on complex digital transformation programmes; working and present across different levels of architecture abstraction; and working with multi-disciplinary teams.
EDUCATION / QUALIFICATIONS/ TECHNICAL COMPETENCIES
Functional / Technical Competencies:
Essential
+ Deep knowledge of Financial Services technologies, including Cloud, Platforms, Telecommunications & Networks, Digital Workplace, Data Management and Artificial Intelligence including GenAI.
+ Proven experience in enterprise architecture, IT Strategy and IT Transformation at scale.
+ Strong understanding of business models, operational processes and the application of technology to drive transformation.
+ Setting roadmap, KPIs
+ Expereince of working and delivering strategy within agile environment and product and platform models.
Education / Qualifications: Industry technology strategy qualification
Essential:
+ Industry technology strategy certifications like ITIL 4 Strategic Leader or the Professional Certificate in IT Strategy and Planning.
+ Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms
+ Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework
+ Excellent general knowledge of IT Infrastructure (hardware, software, database, networking and cloud technologies) and Technology Operations (Service Management).
**PERSONAL REQUIREMENTS**
+ Exceptional written competency and communication skills.
+ Excellent analytical, strategic planning and problem solving skills.
+ Strong leadership and people management skills, able to inspire and lead high performing teams.
+ A calm approach, with the ability to perform well in a pressurised environment.
+ Ability to drive and lead strategically
+ Results driven with a strong sense of accountability for delivery
+ Customer centric mindset
+ Creative and innovative approach and advantage
+ A proactive, motivated approach
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

Senior Digital Workplace Engineer | Financial Services | London | Permanent | Up to £90,000

This is an exciting opportunity to shape the future of a large financial services organisation's digital workplace, driving innovation in end-user experience (EUX) and secure infrastructure design. You’ll collaborate with IT Production Operations and Information Security teams to deliver robust, CIS-compliant solutions, ensuring a seamless and secure user experience for a global organization.

Job Type: Permanent
Salary:  Up to £0,000 + benefits 
Working Arrangement:  3 days on-site per week 
Office Location: Central London

As a Senior Digital Workplace Engineer, you will:

• Design and architect Windows 11 standard builds, ensuring they are patched, enhanced, and compliant with CIS standards.
li>Create and implement user profile management and security frameworks to deliver a secure, CIS-compliant digital workplace.
• Leverage in-depth knowledge of EUX technologies to design and support the Virtual Desktop (VDB) estate.
• Define end-user personalization and EUX analytics using tools like Aternity, optimizing the employee experience.
• Collaborate with key stakeholders to develop long-term strategies and roadmaps for the digital workplace.
• Produce high- and low-level designs for project deliverables, ensuring alignment with the organisation's technical and security standards.
• Share expertise to drive continuous service improvement and foster strong relationships with Information Security and operations teams.

Required Experience: 

li>Extensive Financial Services Experience  li>5+ years of experience in digital workplace engineering , with a strong focus on design and architecture of Windows-based environments.
• Expertise in Windows 11 build design, user profile management, and CIS compliance.
• Proficiency in EUX technologies and Virtual Desktop Infrastructure (VDI) environments.
• Hands-on experience with Aternity or similar tools for end-user personalization and analytics.
• Strong analytical and problem-solving skills, with a detail-oriented and process-driven approach.
• Excellent relationship management and communication skills, capable of engaging senior stakeholders and outsourced providers.
• Professional certifications (e.g., Microsoft Certified: Endpoint Administrator, ITIL, or CISSP) are a plus.
• Experience in financial services or high-compliance environments is advantageous.

To be considered, please ensure you complete your application on the Computappoint website.  Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Senior Digital Workplace Engineer | Financial Services | London | Permanent | Up to £90,00

**Job Description Summary**
We are seeking a Consulting Engineer and technical authority in IEC 61850 and digital substation technologies to lead standards-compliant communication design, configuration, integration strategy, and cross-industry collaboration for next-generation Transmission and Distribution (T&D) systems.
The successful candidate will act as design authority to drive internal implementation and oversee solution design to overcome critical barriers to digital substation adoption, including interoperability gaps, tool fragmentation, legacy integration, and cybersecurity threats.
This role bridges product development, customer deployment, partnerships and industry engagement, ensuring GE Vernova maintains leadership in standards development, substation digitalization, and interoperability.
**Job Description**
**Key Responsibilities**
+ Own the strategy, lifecycle, and interoperability of System Configuration Tools (SCT) and IED Configuration Tools (ICT), including workflows for SCL file management (ICD, SCD, CID), round-tripping, version control, and compliance with IEC 61850 Editions 2.1/2.2 in multi-vendor, multi-tool environments.
+ Develop and lead the technical strategy for digital substation adoption, addressing industry challenges such as inconsistent IEC 61850 implementation, fragmented tools, and multi-vendor integration across SCL configurations, GOOSE/SV messaging, and secure networking.
+ Define integration solutions for IEC 61850 with legacy and hybrid environments, mitigate cybersecurity risks in IP-based architectures, and ensure long-term maintainability and validation across the utility asset lifecycle.
+ Promote scalable, secure, vendor-agnostic deployments of IEC 61850 through technical strategy, validation methods, and reusable frameworks.
+ Lead GE Vernova's engagement with IEC 61850 working groups, UCAIug, and utility standards bodies; contribute to technical proposals, test procedures, and profile management.
+ Translate evolving standards into internal roadmaps and customer guidance.
+ Define protocol architecture and integration strategies for IEC 61850 (GOOSE, MMS, SV) and IEC 60870-5 (101/103/104), DNP3, Modbus, ensuring security and reliability.
+ Guide engineering of secure, time-synchronized, and redundant LANs, including PRP/HSR, VLAN, and IEEE 1588 PTP.
+ Support the conversion of system-level requirements into detailed specifications, validation plans, and design best practices.
+ Support utility and OEM clients in interoperability testing, issue resolution, and IEC 61850 configuration validation.
+ Consult on communication design, protocol migrations, and SCL file flows.
+ Lead training, workshops, and knowledge transfer for digital substation design, commissioning, and cybersecurity hardening.
+ Publish and present best practices at industry events such as CIGRÉ, IEEE PSRC, and IEC TC57.
+ Mentor engineering teams on model-driven design, protocol stack development, and substation cybersecurity.
+ Collaborate across teams to embed standards leadership and maintainability into new products.
**Required Qualifications**
+ Bachelor's degree in electrical, Electronic, or Computer Engineering
+ Minimum of 8 years of experience in substation automation, utility communications, or protection & control systems
**Desired Characteristics**
+ Expert-level understanding of IEC 61850 (all parts) including SCL tools, GOOSE/SV behavior, MMS client-server models, and conformance testing
+ Proficiency with legacy and modern SCADA protocols including IEC 60870-5-101/103/104, DNP3 (serial & TCP), and Modbus (RTU/TCP)
+ Strong knowledge of multi-vendor integration, substation networking, and field commissioning
+ Experience with communications security, including SSH, TLS/SSL, RADIUS, firewalls, secure tunneling, and network hardening
+ Contributions to IEC 61850 or other international standards groups
+ Experience with ICT and SCT as well as industrial tool such as IEDScout, Wireshark, OMICRON Test Universe, RTDS/RSCAD, or Simulink
+ Familiarity with vendor platforms such as GE Multilin, SEL, Siemens, ABB, or Schneider Electric
+ Strong communication and influence skills across utilities, vendors, and regulatory bodies
+ Multilingual ability (especially French, Spanish, and German) is an asset
+ Willingness to travel for customer engagements, conferences, and global collaboration.
**For US Based Candidates -
The base pay range for this position is 152,400.00 - 190,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for a variable incentive bonus annually. This posting is expected to close on _7/28/25._
*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Retail & Commerce (R&C) and Digital Partners, Advisors & Client Services
Managing Consultant, Retail & Commerce (R&C) and Digital Partners, Advisors & Client Services
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a?sustainable?economy where everyone can prosper. We support a wide range of digital payments choices, making transactions?secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Managing Consultant, Advisors - Strategy & Transformation
Mastercard Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
This role will focus on building and growing the Retail & Commerce (R&C) practice at Mastercard, within the Strategy & Transformation specialisation. The R&C Managing Consultant will engage with Mastercard insights and diverse range of technology platforms, strategic consulting offerings, and marketing activation services. The R&C Managing Consultant will serve regional and global clients across financial institutions, digital & fintech players, and retail & commerce verticals and help clients develop and implement strategies to acquire new consumers, increase activation, deepen engagement, and build loyalty?
You are a great fit if you have experience in strategy, transformation, and analytics at a retailer, including e-commerce platforms, and/or a strategy consulting background with projects in retail strategy and insights (if so, please feel free to list the types of retail clients). But even more importantly, you are highly customer centric, like working with teams to solve complex and ambiguous problems, and can build trust-based relationships with clients while helping them challenge the status quo?
Roles and Responsibilities
Client Impact
- Lead client engagements across Retail and Commerce and Digital Partners
- Build retail and commerce practice by developing a robust understanding of Mastercard products and data analytics
- Develop strong value-driven narratives and customised presentations to support new business pitches
- Work closely with business development teams for an effective joint go to market and ensure best in class value delivery
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
- Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Team Collaboration & Culture
- Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
- Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
- 6-8 years work experience in consulting, corporate strategy, business intelligence, business line management, or product management as well as undergraduate degree
- Understanding of UK digital partners and merchants, experience at retail-focused consultancy or e-commerce platform strongly preferred
- Experience working on consumer engagement and acquisition projects or initiatives (lifecycle marketing, CRM, loyalty programs, customer journeys, channel strategy, segmentation, etc.)
- Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
- Experience managing key client relationships and leading conversations with senior internal and external stakeholders
- Knowledge of business KPIs, financials, and organizational leadership
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Logical, structured thinking, and affinity for numerical analysis
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
- Experience generating new knowledge or creating innovative solutions for a firm
- Relevant industry expertise
- MBA or master's degree with relevant specialization (not required)
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

ROLE OVERVIEW

A multinational diverse business is currently seeking a dynamic, results-driven Digital IT Business Partner to join their team in London. This role is ideal for someone with a strong foundation in data analytics and a passion for driving digital transformation. As the Digital IT Business Partner, you will play a pivotal role in ensuring the success of various digital and IT initiatives.

KEY DUTIES AND RESPONSIBILITIES:

Your duties as the Digital IT Business Partner will be varied however the key duties and responsibilities are as follows:

1. Lead and manage multiple digital or IT projects in parallel, ensuring alignment with business goals, on-time delivery, and quality execution.

2. Act as a bridge between technical teams and business units, managing expectations, facilitating collaboration, and maintaining clear communication with stakeholders at all levels.

3. Identify business impediments and opportunities for digital optimisation. Champion solutions that enhance productivity, drive operational efficiency, and support profitability.

4. Develop and deliver engaging training materials for new systems, processes, or tools. Empower teams to adopt technology confidently and effectively.

ROLE REQUIREMENTS:

To be successful in your application to this exciting role as the Digital IT Business Partner we are looking to identify the following on your profile and past history:

1. Relevant degree in a mathematics, data, physics or computer sciences or related field.

2. Proven industry experience in data analysis and driving change with the results.

3. A working knowledge and practical experience with digital, IT, or transformation projects.

Key Words:

Digital IT Business Partner / data analytics / digital transformation / project management / stakeholder engagement / process improvement / training and enablement / cross-functional leadership / data-informed decision making / IT sector

Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the Life Science sectors, combining recruitment expertise with scientific knowledge to help you advance your career.

Digital Transformation Consultant

Hybrid role - Manchester

My client is looking for a Digital transformation Consultant with NHS consultancy experiance

This role will play a pivotal part in managing and delivering digital transformation projects, responsible for ensuring the smooth execution of projects by meeting our clients' objectives while working as part of an integrated team. Leading on day-to-day project activities, ensuring timely delivery, within budget and to the high quality expected by our clients. This role will also be instrumental in transferring knowledge to our clients to ensure they can sustain and build upon the technological advantages implemented during the project.

Project Management & Delivery:

• Manage the full lifecycle of digital transformation projects, ensuring effective planning, execution and delivery of agreed outputs.
• Oversee project timelines, budgets and resources, ensuring projects are delivered on time, within scope, and to the expected quality standards.
• Proactively identify project risks, challenges and dependencies, and develop mitigation plans to keep projects on track.

Stakeholder Management:

• Build and maintain positive working relationships with key client stakeholders, ensuring effective communication and collaboration throughout the project.
• Ensure that client expectations are clearly understood and managed, with regular updates on project progress, risks and changes.
• Facilitate regular project meetings with internal teams and client stakeholders to track progress, resolve issues and ensure alignment.
• Ensure that knowledge transfer is built into the project delivery plan, enabling clients to take ownership of their digital transformation once the project is complete.
• Lead client workshops, training sessions and documentation efforts to ensure clients understand and are capable of sustaining the changes implemented.
• Assist clients in establishing governance structures and processes that support the ongoing management of digital transformation efforts.

Skills & Characteristics

Project Management Experience:

• 1-3 years of experience managing and delivering digital transformation projects, preferably within the healthcare sector.
• Experience with project management methodologies such as Agile, Waterfall or Hybrid, and the ability to adapt these methodologies to the needs of each project.

Healthcare Knowledge:

• Good understanding of the NHS/Healthcare industry, including healthcare IT systems (e.g., Electronic Patient Record (EPR), telemedicine, healthcare analytics) and relevant regulations (e.g., HIPAA, GDPR).
• Familiarity with the challenges and opportunities associated with digital transformation in healthcare organisations.

If you are passionate about shaping the future of digital healthcare consulting, wed love to hear from you.