85 Grocery jobs in the United Kingdom
Business Account Manager - Grocery
Posted today
Job Viewed
Job Description
Business Account Manager
Slough HQ
Hybrid (minimum of 2 days per week in the office, with regular visits to customer)
Join our snack-loving team
We’re looking for a Business Account Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.
About the role
As a Business Account Manager, you’ll lead the commercial strategy for one of our key customer accounts, driving growth across our iconic brands and/or Own Label portfolio. You’ll be the face of KP Snacks to your customer, owning the full P&L and leading Joint Business Plans that deliver mutual value. Working cross-functionally with teams like Marketing, Category and Supply Chain, you’ll turn insights into action and make sure our snacks are front and centre. This is a high-impact role where you’ll shape the future of snacking, build strong relationships and unlock new opportunities for growth.
What’s in it for you?
We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:
Annual bonus scheme, with a strong track record of overachievement
Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care
KP Pension Plan – contribution matching up to 7% of your salary
25 days holiday, plus the option to buy more
KP4ME – our online platform for benefits, discounts, wellbeing tools and more
What will you be doing?
Lead Joint Business Plans (JBPs) with key customers, aligning commercial goals and delivering mutual growth
Own the full P&L for your account – managing forecasting, trade investment, pricing and margin delivery
Build strong relationships across customer head offices and formats, including Large Stores, Convenience, Online or Export
Drive strategic account plans using shopper, category and activation insights to grow distribution and launch NPD
Collaborate with internal teams including Category, Marketing, Finance, Supply Chain and Shopper Activation to deliver seamless execution
Lead or support seasonal events, tenders and brand activation campaigns that bring our snacks to life
Monitor and improve promotional ROI, cost-to-serve and forecast accuracy using internal systems and reporting tools
Resolve commercial queries such as invoice discrepancies and claims, ensuring smooth day-to-day operations
Identify new business opportunities and contribute to long-term growth strategies – helping shape where we play and how we win
Who are we?
We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.
We’re committed to inclusion
We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.
We’d love to hear from you if you can bring:
FMCG experience, with a strong understanding of customer dynamics in Grocery, Impulse or Convenience channels
Proven P&L ownership – confident managing budgets, trade spend and profitability
Strong customer relationship management skills – able to build trust and deliver joint success
Experience growing distribution and launching new products, with examples of commercial impact
Skilled at leading cross-functional teams – brings people together to deliver shared goals and drive performance
#LI-SC1 #LI-Hybrid
Business Account Manager - Grocery
Posted 1 day ago
Job Viewed
Job Description
Business Account Manager
Slough HQ
Hybrid (minimum of 2 days per week in the office, with regular visits to customer)
Join our snack-loving team
We’re looking for a Business Account Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.
About the role
As a Business Account Manager, you’ll lead the commercial strategy for one of our key customer accounts, driving growth across our iconic brands and/or Own Label portfolio. You’ll be the face of KP Snacks to your customer, owning the full P&L and leading Joint Business Plans that deliver mutual value. Working cross-functionally with teams like Marketing, Category and Supply Chain, you’ll turn insights into action and make sure our snacks are front and centre. This is a high-impact role where you’ll shape the future of snacking, build strong relationships and unlock new opportunities for growth.
What’s in it for you?
We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:
Annual bonus scheme, with a strong track record of overachievement
Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care
KP Pension Plan – contribution matching up to 7% of your salary
25 days holiday, plus the option to buy more
KP4ME – our online platform for benefits, discounts, wellbeing tools and more
What will you be doing?
Lead Joint Business Plans (JBPs) with key customers, aligning commercial goals and delivering mutual growth
Own the full P&L for your account – managing forecasting, trade investment, pricing and margin delivery
Build strong relationships across customer head offices and formats, including Large Stores, Convenience, Online or Export
Drive strategic account plans using shopper, category and activation insights to grow distribution and launch NPD
Collaborate with internal teams including Category, Marketing, Finance, Supply Chain and Shopper Activation to deliver seamless execution
Lead or support seasonal events, tenders and brand activation campaigns that bring our snacks to life
Monitor and improve promotional ROI, cost-to-serve and forecast accuracy using internal systems and reporting tools
Resolve commercial queries such as invoice discrepancies and claims, ensuring smooth day-to-day operations
Identify new business opportunities and contribute to long-term growth strategies – helping shape where we play and how we win
Who are we?
We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.
We’re committed to inclusion
We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.
We’d love to hear from you if you can bring:
FMCG experience, with a strong understanding of customer dynamics in Grocery, Impulse or Convenience channels
Proven P&L ownership – confident managing budgets, trade spend and profitability
Strong customer relationship management skills – able to build trust and deliver joint success
Experience growing distribution and launching new products, with examples of commercial impact
Skilled at leading cross-functional teams – brings people together to deliver shared goals and drive performance
#LI-SC1 #LI-Hybrid
Product Development Technologist (Grocery)
Posted 11 days ago
Job Viewed
Job Description
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation.
Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento, launched exclusively in Sainsbury’s. Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Today, Wasabi proudly stands as the No. 2 chilled ready-meal brand, setting new standards for quality and innovation.
Wasabi’s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite.
We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion.
As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a P roduct Development Technologist to join our Food Team based in Park Royal.
The Role:
Play a key role in technical food development, driving launch-ready projects and converting kitchen recipes into scalable, operational products.
Key Responsibilities (but not limited to):
-
Lead the hands-on development of new and existing food products, ensuring alignment with briefs and technical standards.
- Collaborate with chefs, procurement, and technical teams to create and refine commercially viable recipes suitable for production.
-
Adapt recipes to CPU and factory capabilities, solving challenges to deliver optimal results.
-
Accurately document recipes, preparation methods, yields, nutritional information, and costing according to company standards
-
Write cooking and reheating instructions and complete product attribute documentation for gate approvals.
-
Conduct organoleptic and shelf-life testing during development to validate product performance and feasibility.
-
Manage new product development (NPD) and existing product development (EPD) from concept through to launch, including critical path ownership.
-
Present products at key stages of development and lead handovers to process and production teams.
-
Source and validate new raw materials with procurement, ensuring suitability for culinary and operational requirements.
-
Attend CPU upscale trials and support process development to maintain quality and consistency at scale.
-
Drive food quality improvement initiatives, including resolving quality issues and customer complaints.
-
Facilitate and participate in taste panels, benchmarking sessions, and regular product quality reviews.
-
Prepare and provide samples for presentations, photography, and marketing, including food styling support.
-
Maintain a clean and organised development kitchen, managing stock and ordering raw materials as needed
Our Requirements:
- Previous experience working as a Process or Food Technologist within the food manufacturing industry.
- Qualified degree in a food related discipline – food science, technology, home economics.
- Demonstrates an above standard knowledge of food, ingredients, and culinary practices.
- Highly creative and passionate about food with knowledge of South Asian, Japanese and Korean food trends and good industry awareness.
- Certificate in Food Hygiene
- A proactive personality, with the ability to communicate effectively at all levels.
- A methodical approach, be organised with good prioritisation skills, the ability to work to short deadlines and attention to detail.
- Excellent planning and organisational skills.
- Can work on multiple projects simultaneously with ease and thriving in a busy fast-paced environment.
In return we provide:
- A great working environment
- Pension scheme
- Target Bonus
- Refer A Friend Scheme
- Free Sushi or hot food (vegan options available)
- 50% discount in our Branches
- Employee Assistant Programme
- Hybrid working model
- Long Service Awards
- Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings
- Life Assurance
- Cycle To Work
- Free on-site parking
- A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and
- The opportunity to develop your skills within a growing company.
Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you.
COME ROLL WITH US!
Product Development Technologist (Grocery)
Posted 14 days ago
Job Viewed
Job Description
Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation.
Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento, launched exclusively in Sainsbury’s. Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Today, Wasabi proudly stands as the No. 2 chilled ready-meal brand, setting new standards for quality and innovation.
Wasabi’s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite.
We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion.
As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a P roduct Development Technologist to join our Food Team based in Park Royal.
The Role:
Play a key role in technical food development, driving launch-ready projects and converting kitchen recipes into scalable, operational products.
Key Responsibilities (but not limited to):
-
Lead the hands-on development of new and existing food products, ensuring alignment with briefs and technical standards.
- Collaborate with chefs, procurement, and technical teams to create and refine commercially viable recipes suitable for production.
-
Adapt recipes to CPU and factory capabilities, solving challenges to deliver optimal results.
-
Accurately document recipes, preparation methods, yields, nutritional information, and costing according to company standards
-
Write cooking and reheating instructions and complete product attribute documentation for gate approvals.
-
Conduct organoleptic and shelf-life testing during development to validate product performance and feasibility.
-
Manage new product development (NPD) and existing product development (EPD) from concept through to launch, including critical path ownership.
-
Present products at key stages of development and lead handovers to process and production teams.
-
Source and validate new raw materials with procurement, ensuring suitability for culinary and operational requirements.
-
Attend CPU upscale trials and support process development to maintain quality and consistency at scale.
-
Drive food quality improvement initiatives, including resolving quality issues and customer complaints.
-
Facilitate and participate in taste panels, benchmarking sessions, and regular product quality reviews.
-
Prepare and provide samples for presentations, photography, and marketing, including food styling support.
-
Maintain a clean and organised development kitchen, managing stock and ordering raw materials as needed
Our Requirements:
- Previous experience working as a Process or Food Technologist within the food manufacturing industry.
- Qualified degree in a food related discipline – food science, technology, home economics.
- Demonstrates an above standard knowledge of food, ingredients, and culinary practices.
- Highly creative and passionate about food with knowledge of South Asian, Japanese and Korean food trends and good industry awareness.
- Certificate in Food Hygiene
- A proactive personality, with the ability to communicate effectively at all levels.
- A methodical approach, be organised with good prioritisation skills, the ability to work to short deadlines and attention to detail.
- Excellent planning and organisational skills.
- Can work on multiple projects simultaneously with ease and thriving in a busy fast-paced environment.
In return we provide:
- A great working environment
- Pension scheme
- Target Bonus
- Refer A Friend Scheme
- Free Sushi or hot food (vegan options available)
- 50% discount in our Branches
- Employee Assistant Programme
- Hybrid working model
- Long Service Awards
- Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings
- Life Assurance
- Cycle To Work
- Free on-site parking
- A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and
- The opportunity to develop your skills within a growing company.
Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you.
COME ROLL WITH US!
Vendor Manager,EU Grocery
Posted 21 days ago
Job Viewed
Job Description
Growing our Everyday Essentials business is a strategic priority for Amazon. EU Grocery is at the forefront of this mission, enabling customers to find the food and drink items they love at great prices and convenience.
We are looking for someone passionate about fast moving consumer goods to join our team as a Vendor Manager, and drive the growth of our Grocery business across the EU.
(b)Although London/Manchester is preferred - this position can be based in any of the Amazon EU Retail locations - Paris, Milan, Madrid, Munich.
Key job responsibilities
The successful candidate must be able to:
- Manage vendor relationships, negotiating to improve terms, solve problems, and oversee the day to day running of key accounts
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
- Build a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments
- Work cross-functionally with counterparts across strategic supply chain management, marketing, finance, Ads, Amazon programs, and retail systems to operate and grow the business
- Concisely represent your business to senior Amazon leaders through reporting, business reviews, financial planning sessions, and escalations
- Continually improve and automate manual processes to enable you and your team to scale as the business grows
Basic Qualifications
Bachelor's degree, or experience in a professional field or military
Experience negotiating with internal and external stakeholders
Experience using data to influence business decisions
Experience with business analysis and P&L management
Experience driving internal cross-team collaboration
Experience with Excel
Preferred Qualifications
Experience in account management, project/program management, or buying
Experience presenting to senior leadership
Experience driving direction and alignment with cross-functional teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Vendor Manager,EU Grocery
Posted 21 days ago
Job Viewed
Job Description
Growing our Everyday Essentials business is a strategic priority for Amazon. EU Grocery is at the forefront of this mission, enabling customers to find the food and drink items they love at great prices and convenience.
We are looking for someone passionate about fast moving consumer goods to join our team as a Vendor Manager, and drive the growth of our Grocery business across the EU.
(b)Although London/Manchester is preferred - this position can be based in any of the Amazon EU Retail locations - Paris, Milan, Madrid, Munich.
Key job responsibilities
The successful candidate must be able to:
- Manage vendor relationships, negotiating to improve terms, solve problems, and oversee the day to day running of key accounts
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
- Build a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments
- Work cross-functionally with counterparts across strategic supply chain management, marketing, finance, Ads, Amazon programs, and retail systems to operate and grow the business
- Concisely represent your business to senior Amazon leaders through reporting, business reviews, financial planning sessions, and escalations
- Continually improve and automate manual processes to enable you and your team to scale as the business grows
Basic Qualifications
Bachelor's degree, or experience in a professional field or military
Experience negotiating with internal and external stakeholders
Experience using data to influence business decisions
Experience with business analysis and P&L management
Experience driving internal cross-team collaboration
Experience with Excel
Preferred Qualifications
Experience in account management, project/program management, or buying
Experience presenting to senior leadership
Experience driving direction and alignment with cross-functional teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Vendor Manager,EU Grocery
Posted 21 days ago
Job Viewed
Job Description
Growing our Everyday Essentials business is a strategic priority for Amazon. EU Grocery is at the forefront of this mission, enabling customers to find the food and drink items they love at great prices and convenience.
We are looking for someone passionate about fast moving consumer goods to join our team as a Vendor Manager, and drive the growth of our Grocery business across the EU.
(b)Although London/Manchester is preferred - this position can be based in any of the Amazon EU Retail locations - Paris, Milan, Madrid, Munich.
Key job responsibilities
The successful candidate must be able to:
- Manage vendor relationships, negotiating to improve terms, solve problems, and oversee the day to day running of key accounts
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
- Build a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments
- Work cross-functionally with counterparts across strategic supply chain management, marketing, finance, Ads, Amazon programs, and retail systems to operate and grow the business
- Concisely represent your business to senior Amazon leaders through reporting, business reviews, financial planning sessions, and escalations
- Continually improve and automate manual processes to enable you and your team to scale as the business grows
Basic Qualifications
Bachelor's degree, or experience in a professional field or military
Experience negotiating with internal and external stakeholders
Experience using data to influence business decisions
Experience with business analysis and P&L management
Experience driving internal cross-team collaboration
Experience with Excel
Preferred Qualifications
Experience in account management, project/program management, or buying
Experience presenting to senior leadership
Experience driving direction and alignment with cross-functional teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
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Vendor Manager,EU Grocery
Posted 21 days ago
Job Viewed
Job Description
Growing our Everyday Essentials business is a strategic priority for Amazon. EU Grocery is at the forefront of this mission, enabling customers to find the food and drink items they love at great prices and convenience.
We are looking for someone passionate about fast moving consumer goods to join our team as a Vendor Manager, and drive the growth of our Grocery business across the EU.
(b)Although London/Manchester is preferred - this position can be based in any of the Amazon EU Retail locations - Paris, Milan, Madrid, Munich.
Key job responsibilities
The successful candidate must be able to:
- Manage vendor relationships, negotiating to improve terms, solve problems, and oversee the day to day running of key accounts
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
- Build a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments
- Work cross-functionally with counterparts across strategic supply chain management, marketing, finance, Ads, Amazon programs, and retail systems to operate and grow the business
- Concisely represent your business to senior Amazon leaders through reporting, business reviews, financial planning sessions, and escalations
- Continually improve and automate manual processes to enable you and your team to scale as the business grows
Basic Qualifications
Bachelor's degree, or experience in a professional field or military
Experience negotiating with internal and external stakeholders
Experience using data to influence business decisions
Experience with business analysis and P&L management
Experience driving internal cross-team collaboration
Experience with Excel
Preferred Qualifications
Experience in account management, project/program management, or buying
Experience presenting to senior leadership
Experience driving direction and alignment with cross-functional teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Vendor Manager, EU Grocery

Posted 20 days ago
Job Viewed
Job Description
Growing our Everyday Essentials business is a strategic priority for Amazon. EU Grocery is at the forefront of this mission, enabling customers to find the food and drink items they love at great prices and convenience.
We are looking for someone passionate about fast moving consumer goods to join our team as a Vendor Manager, and drive the growth of our Grocery business across the EU.
(b)Although London/Manchester is preferred - this position can be based in any of the Amazon EU Retail locations - Paris, Milan, Madrid, Munich.
Key job responsibilities
The successful candidate must be able to:
- Manage vendor relationships, negotiating to improve terms, solve problems, and oversee the day to day running of key accounts
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
- Build a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments
- Work cross-functionally with counterparts across strategic supply chain management, marketing, finance, Ads, Amazon programs, and retail systems to operate and grow the business
- Concisely represent your business to senior Amazon leaders through reporting, business reviews, financial planning sessions, and escalations
- Continually improve and automate manual processes to enable you and your team to scale as the business grows
Basic Qualifications
Bachelor's degree, or experience in a professional field or military
Experience negotiating with internal and external stakeholders
Experience using data to influence business decisions
Experience with business analysis and P&L management
Experience driving internal cross-team collaboration
Experience with Excel
Preferred Qualifications
Experience in account management, project/program management, or buying
Experience presenting to senior leadership
Experience driving direction and alignment with cross-functional teams
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
National Account Manager - Grocery
Posted 7 days ago
Job Viewed
Job Description
Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.
We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.
While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.
We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…
A bit about the role…
Reporting to the Senior National Account Manager, this role is responsible for delivering the retail strategy & ‘go to market’ plans via designated Retail Channel accounts, driving sales, profit and good causes in a responsible manner. The role will involve leading and implementing account planning and tracking, building strong working relationships with key contacts at all levels in the retailers’ organisation across multiple functional departments, as well as managing multiple internal stakeholders. The role will include leading the deployment of our transformation plan for your selected retailers, which may also include direct management of an NAE. The NAM will work closely with the SNAM on their account plans, as well as part of the wider division strategy feeding into the Channel.
What you’ll be doing…
- Build and lead commercial proposals/JBPs for account/s with alignment from leadership teams.
- Deliver the sales and good causes targets for designated major multiple retailers, with high direct TNL turnover/complexity
- Thought leadership to support the SNAM to deliver business unit specific thinking and strategies that transcend your own accounts and deputise for SNAM where required.
- Work with key internal stakeholders to develop & implement winning sales, revenue & engagement driving programmes within your retailers
- Strategic thinking for retailer strategy, for activation of the new Licence and the transformation programme, including working with Alternative Channels to deliver any new technology projects in your account
- Build a strong network of external stakeholders within relevant retail channels across multiple departments and levels.
- Provide long term insight based on market and retailer trends, helping to inform TNL plans within designated customers
- Develop a thorough understanding of retailers and generate key insights to drive strategic thinking and day-to-day activities
- Take a lead role in delivering key projects within designated retailers/channel, including leading and managing internal, external and 3rd party stakeholders
- Manage and be accountable for retailer specific spend (Trade Marketing and CAPEX) ensuring all Allwyn processes are followed
- Work alongside or within the retailers’ organisation to ensure plans are implemented across all the relevant departments
- Develop and implement a robust comms plan to stores to ensure key business measurements (availability / compliance) are maintained and improved
- Analyse business performance & OPM’s and generate key insights, identify growth opportunities and implement initiatives to maximise sales revenues and profits
- Identify opportunities for new or existing product development and placement within assigned retailers
- Deliver Responsible Play objectives with designated retailers to support Op Guardian
- Ensure all terminals / ways to play are available for sale throughout all trading hours
- Lead any account transitions and changes as projects with the wider business.
- Where direct line management is involved: lead, coach, manage and motivate direct report implementation of the customer plan and/or projects
What experience we’re looking for…
Essential Criteria
- Proven experience working as an Account Manager (or similar) within FMCG or Retail business, managing major multiple retailers with high direct turnover, from business plan development through to creation and delivery of effective JBPs/CBPs.
- Understanding of retailer’s needs, business strategy and operations and experience of taking internal plans and matching key elements into a retailer’s wider objectives to ensure TNL remains a high agenda category
- Awareness of the wider retail environment and awareness of the subtle differences of the retail channel to TNL behaviour / impact
- Experience of negotiating with major multiple customers or 3rd parties
- Experience of analysing financial and business performance providing insight and recommendations to help form wider plans
- Excellent verbal and written communication skills including report writing
- Knowledge of customer’s competitors and Allwyn’s competitors
- Confident in presenting in front of large audiences both internally and externally
- Strong awareness of reporting software (such as BI/Qlik) with ability to create reports, to analyse data sets to make decisions and recommendations
- Experience of working cross functionally and project management
- Proficient in Microsoft Office.
- Full UK Driving Licence
Key Measures of Success:
- Business & Management Expertise: Account management expertise to drive performance across their retailers, through strong understanding of business, competitors, current market challenges and economic/market issues.
- Delivering Solutions: Driving continuous improvement within account and impacting wider team, through driving efficiencies and improved workings, including taking a leading role in problem solving account specific issues
- Impact: Accountability - Is accountable for the performance and results of specified retailers, as well as reportee (where applicable)
- Impact: Decision Making - Negotiate with customer and/or marshal resources to serve accounts, to deliver results, navigate challenges and unlock incremental opportunities with the account.
- Impact: Cross Functional Working - Understands how to get things done for their accounts and projects, managing key stakeholders internally and externally. Have the ability to challenge and escalate where necessary for the benefit of not just their account but wider business too, doing in this right way to get the result that is required
- Influence and Negotiation: Anticipates and understands account needs, feedback and objections, and identifies and explains solutions. Uses judgement, discretion and creativity, aligned to SNAM, to persuade accounts to adopt a favourable ongoing view and decide to promote TNL products. Explains difficult issues internally and works to build a consensus amongst colleagues
- Strategic Planning - Executes retail strategy linking this with the strategic goals of accounts, to deliver effective account plans. Thought leadership to support SNAM with division strategy, projects and plans.
- Commercial and Financial Management - Manages budgeted spend for the accounts to deliver required return on investment through effective financial management, supporting financial performance requirements
- Leadership: Development - Ability to coach, mentor and develop direct report and supporting wider retail colleague development.
About us:
We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.
- Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
- Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence
- Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
- Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online.
If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at and we’ll be happy to help.
**Being the custodians of the National Lottery license is a big responsibility, so all of our roles are subject to extensive background checks**
An inclusive reward offering with wellbeing at the centre…
At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers.
Here’s a list of some of the fantastic benefits we offer…
- Company bonus scheme
- Matched pension contributions up to 8.5%
- 26 days annual leave + 2 Life Days (and bank holidays)
- Complimentary Private Medical
- Life Assurance
- Enhanced Maternity & Paternity leave
- £500 wellness allowance
- Access to nutritional advisor and personal trainers
- Discounted Health Assessments
- Complimentary Financial coaching
Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed.
A place of belonging…
We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.