45,393 Ice Cream jobs in the United Kingdom

We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

• Respond to customer inquiries via phone, email, and live chat
• Assist customers with product information, order status, and account management
• Resolve customer complaints and issues with empathy and efficiency
• Process returns, exchanges, and refunds according to company policies
• Collaborate with other departments to ensure customer satisfaction

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office and CRM software

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.

Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent

Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.

These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.

Emergency Call Handler

• p>Answering calls from members of the public

• Recording information accurately and efficiently

• Responding with the correct support and escalation

• Shifts available:

  • 5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)

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  • 12:30pm – 8:30pm (4 on / 4 off rolling rota)

Equipment Line Support / Customer Service Advisor

• Speaking with prescribers and community care teams

• Identifying equipment issues and coordinating a fast response

• Arranging technicians to attend and resolve problems quickly

• Shifts available:

  • 8:00am – 5:00pm

  • 9:00am – 6:00pm

  • 10:00am – 7:00pm (fixed hours)

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£12.27 – £12.67 r hour

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• Double time on Bank Holidays

• Varied and interesting work – no two days are the same

• Temporary to permanent opportunities

• Be part of a team that makes a difference every single day

• Previous customer service experience (face-to-face or telephone-based)

• Strong communication and problem-solving skills

• Flexibility to work the shift patterns above

• Willingness to undergo a DBS check (certificate required)

If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.

To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat

Our client is looking for a customer service expert to join their service support team and help deliver exceptional customer experiences. You'll work closely with Account Coordinators, Service Call Planners, 60+ field-based Service Technicians, and colleagues across the business.

Key Responsibilities as a customer service advisor:

• Handle inbound calls and emails, logging service calls accurately.
• Keep customers updated with ETAs and job progress, advising of any delays.
• Resolve customer complaints quickly and professionally.
• Collaborate with internal teams to ensure smooth service delivery.

What We're Looking For:

• Excellent telephone manner, calm under pressure.
• Experience in inbound customer service.
• Organised, methodical, and able to manage multiple tasks.
• A team player with a proactive attitude.
• SAP knowledge preferred

Apply now to be part of a friendly, customer-focused team where your work makes a real difference.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Customer Service 
Up to £30,000
Leicester, Hybrid
Full Time, Permanent 
 
We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.
This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer success tasks. You will be at the heart of the business, helping to keep everything running smoothly, supporting key departments, and ensuring clients receive the best possible experience.
 
The role: 

• Provide daily administrative support to Accounts, Sales, and Central Marketing teams
• Support the sales team by chasing contracts, agreements, and onboarding paperwork
• Keep CRM systems updated and accurate
• Escalate technical issues to the relevant internal teams when required
• Act as the first point of contact for portal-related queries from Members 
• Support Marketing with campaign administration and coordination
• Assist with general administrative tasks and ad-hoc duties
• Carry out data entry and audits to ensure integrity and compliance
• Handle overflow support calls and log outcomes in the CRM

The candidate:

• Hands-on admin experience, ideally in accounts, sales, or marketing
• Comfortable using CRM systems and picking up new tools quickly
• A proactive attitude
• Strong eye for detail and pride in delivering accurate work
• Great communicator, confident with both written and verbal conversations
• Organised and able to juggle multiple tasks at once 
• Customer-focused mindset, happy working with people inside and outside the business

What’s on offer: 

• Salary up to £30,000
• Income Protection & Life Insurance
• Enhanced pension scheme
• 28 days annual leave bank holidays
• Sick pay scheme
• Flexible benefits package

Interested? Click ‘Apply’ today!

 

HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.

Location: Birkenhead

Pay: 12.21 per hour

Hours: Mon-Fri 8.30am-5pm

Responsibilities:

• Taking inbound calls from customers relating to the service provided by the business
• Some outbound calls, but primarily all calls will be inbound
• Managing calendars and scheduling appointments
• Issuing communication regarding appointments, for example letters, text messages, and emails
• Inputting data onto the system

Requirements:

• Previous experience in a customer service based role is essential
• Telephone customer service based experience is preferred but not essential
• Able to provide excellent customer service
• Have a pleasant telephone manner

Why you should work for HRGO

• Long-term, ongoing work with potential for permanent opportunity
• Modern portal for easy registration, can be done from home
• Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
• Holiday pay
• Optional pension contributions
• Accessible via public transport

If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!

Find a job in the UK | HRGO Recruitment

Are you looking for a new role within Customer Services working for a fantastic organisation who are pioneers of sports hospitality sound?

You will have the opportunity to work with a team of experts in the management and sales of commercial hospitality programmes for some major international sporting events!

With decades of experience in the team, they just deliver hospitality, they redefine it; setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for their renowned clients and their aspirational events.

We are seeking an Arabic Customer Service Representative to join the team based in South Manchester. The UK headquarters with their talented workforce spanning 68 territories and 25+ nationalities.

This business specialises in Operations, Sales, Marketing, Customer Services and Event Production; all aligned with their mission and providing an exciting and purposeful place to work!

What you will be doing as an Arabic Customer Service Representative?
Based in the UK Headquarters, Wilmslow, you will be supporting the Hospitality operation for a major international club football event - hosted in USA

Manage customer enquiries via email, live chat and telephone, ensuring customers are advised on relevant Policies and Regulations
Support the Customer Service Team to ensure the timely delivery of the Official Hospitality Programme
Drafting and translation (where applicable) of internal documents or external communications
Data input using Microsoft packages, Salesforce CRM, and bespoke internal systems
Other administration tasks as required by the Customer Service Team Leader
Assist in the preparation of CRM communications, standardised customer responses, Frequently Asked Questions catalogue and other written informative documents
Compliance with any applicable company ISO requirements

What do you require for the role of Arabic Customer Service Representative?
Professional customer service experience able to deal with customers both face to face and remotely
Fluent to business standard in both English and Arabic
Excellent telephone manner
Self-motivated, conscientious
Courteous and pleasant disposition
Organisational, problem solving and time management skills
Able to work under pressure and to strict deadlines, with a flexible approach to working hours - due to the nature of the business being events and hospitality we need a can do approach to work
Knowledge of the main Microsoft Office tools (Outlook, Word, Excel and PowerPoint), and able to quickly learn bespoke applications and tools
Knowledge of Salesforce CRM would be an advantage

What you will love about the role of Spanish Customer Service Representative?
Salary up to 25,500k dependant on experience
Working hours are 09:00 - 18:00 or 08:30 - 17:30 Monday-Friday
25 Days Holidays + Bank Holidays
4 - 6 fixed term contract

Life insurance

Pension contribution

On site parking

1 day a week working from home once up and running in your role

Potential for international travel and attending sporting events

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.

-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7

Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions

What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

• Long term opportunity with career progression opportunities
• Excellent employee benefits including healthcare
• Weekly pay
• Onsite bike storage
• Employee of the month awards and prizes

Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent

Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.

These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.

Emergency Call Handler

• p>Answering calls from members of the public

• Recording information accurately and efficiently

• Responding with the correct support and escalation

• Shifts available:

  • 5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)

    /li>

  • 12:30pm – 8:30pm (4 on / 4 off rolling rota)

Equipment Line Support / Customer Service Advisor

• Speaking with prescribers and community care teams

• Identifying equipment issues and coordinating a fast response

• Arranging technicians to attend and resolve problems quickly

• Shifts available:

  • 8:00am – 5:00pm

  • 9:00am – 6:00pm

  • 10:00am – 7:00pm (fixed hours)

< i>

£12.27 – £12.67 r hour

< li>

• Double time on Bank Holidays

• Varied and interesting work – no two days are the same

• Temporary to permanent opportunities

• Be part of a team that makes a difference every single day

• Previous customer service experience (face-to-face or telephone-based)

• Strong communication and problem-solving skills

• Flexibility to work the shift patterns above

• Willingness to undergo a DBS check (certificate required)

If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.

To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat