220 P Scheduler jobs in the United Kingdom

As a Scheduler, you will be responsible for effectively planning and coordinating the Company’s work through communication with internal and external customers, as well as the management of the business and client database systems.

• Take ownership of the workstreams, coordinating the work from receipt, through to job completion
• Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity
• Provide customer service to both internal and external customers via telephone and webchat
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
• Ensure that all the client and operational requirements are met in a professional and efficient manner
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures

Strong previous Admin experience 

We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here -

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Temp-permanent Planner role for a local housing association in Ealing, 

MUST HAVE EXPERIENCE

Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. 

• Planner/Scheduler Role
li>Ealing Office
• £29-30k per annum 
< i>8-5, Mon - Fri

Your day to day would look like as a Planner:

• Handling incoming repair requests through various communication channels (phone, email, online portals).
• Logging repair requests accurately into the system and prioritizing based on urgency and severity.
• Coordinating repair schedules with tenants and external contractors.
• Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements.
• Monitoring the progress of repairs and ensuring timely completion within agreed service levels.
• Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices.
• Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues.

Requirements for the Repairs Scheduler role:

li>Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector.
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues.
• Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes.
• A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service.
• Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential.

If you would like to be considered for the above role, please apply with an up-to-date CV. 

Temp-permanent Planner role for a local housing association in Walton on Thames, 

MUST HAVE EXPERIENCE

Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. 

• Planner/Scheduler Role
li>Walton on Thames Office
• £29-30k per annum 
< i>8-5, Mon - Fri

Your day to day would look like as a Planner:

• Handling incoming repair requests through various communication channels (phone, email, online portals).
• Logging repair requests accurately into the system and prioritizing based on urgency and severity.
• Coordinating repair schedules with tenants and external contractors.
• Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements.
• Monitoring the progress of repairs and ensuring timely completion within agreed service levels.
• Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices.
• Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues.

Requirements for the Repairs Scheduler role:

li>Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector.
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues.
• Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes.
• A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service.
• Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential.

If you would like to be considered for the above role, please apply with an up-to-date CV. 

Planner/ Scheduler

Redruth

Permanent contracts

25,500 - 28,000pa + benefits

The Company:

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a social housing repairs contractor , who are looking for a Planner/ Scheduler  based in Redruth.

Our client, who specialises in the repairs and maintenance of social housing properties, are looking for a planner/ scheduler to join their team. Previous experience of working in repairs and maintenance would be beneficial.

Great opportunity to join a friendly office and team based in Redruth.

Day to Day

• Arranging with tenants and trades to visit properties and carryout repairs
• Making out going calls and taking incoming calls to resolve enquiries
• Inputting information onto excel spreadsheets and inhouse systems
• Reviewing works completed over the phone with tenants
• Dealing with enquiries and working with other departments

Requirements (Skills & Qualifications)

• Previous customer service experience essential
• Computer literate with Microsoft office programmes
• Admin, Customer service-related qualification/ experience would be beneficial
• Understanding around property maintenance
• Excellent organisational skills essential

Benefits:

•       Office based role
•     Full time hours over Monday - Friday
•     Friendly office environment
•     Parking available on site
•     Holiday pay and pension contributions

Please apply or contact Kirsty Rutlidge at Build Recruitment for further details.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Temp-permanent Planner role for a local housing association in Croydon, 

MUST HAVE EXPERIENCE

Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. 

• Planner/Scheduler Role
li>Croydon Office
• £29-30k per annum 
< i>8-5, Mon - Fri

Your day to day would look like as a Planner:

• Handling incoming repair requests through various communication channels (phone, email, online portals).
• Logging repair requests accurately into the system and prioritizing based on urgency and severity.
• Coordinating repair schedules with tenants and external contractors.
• Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements.
• Monitoring the progress of repairs and ensuring timely completion within agreed service levels.
• Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices.
• Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues.

Requirements for the Repairs Scheduler role:

li>Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector.
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues.
• Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes.
• A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service.
• Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential.

If you would like to be considered for the above role, please apply with an up-to-date CV. 

Our client has grown to become one of the most reputable and reliable specialists within the renewable, heating, and insulation sectors in the UK.

They provide home improvements such as:

• First time central heating
li>Wall & floor insulation
• Solar panels
• Air source heat pumps
• Gas boilers

Due to new work streams they are recruiting for Schedulers to join their eco team on a permanent basis within the Merseyside area. 

li>As a Scheduler you’ll take a proactive approach to achieve maximum productivity of operatives across multiple workstreams by managing appointments and responding to emergencies, ensuring high customer satisfaction levels. < i>Your Hands on approach and can-do attitude will help the service run smoothly and will make for a happy customer.
• Scheduler facilitates the day-to-day bookings of work loads
• You will be the first point of contact between tenants and operatives.
• You will perform many administrative and logistical duties

To be considered

• Scheduling experience is essential
• Working within Eco is desirable but not essential as full training will be provided. 

li>Full time permanent position  li>Working hours 9-5 - Monday to Friday

If this role is something of interest to you and you have experience working as a Scheduler, please get in touch today

Operations Scheduler

£26,000 - £30,000 DOE  

Full time, Office based

Monday to Friday 8:30am to 5:30pm
Hybrid working

West Kent

My client, a well-established company based in West Kent, is seeking a Scheduler to join their team. In this role, you will be responsible for managing a portfolio of clients and coordinating both planned preventative maintenance and reactive service visits across London.

If you have previous experience scheduling engineers, we’d love to hear from you, apply today!

Key Responsibilities:

• Serve as the main point of contact for clients, delivering a consistently high level of customer service.
li>Coordinate and schedule engineers across London and the South East.
• Prepare and manage quotations in a timely and accurate manner.
• Take ownership of client complaints, seeking swift resolutions while keeping the management team updated on any escalated concerns.
• Maintain clear and effective communication with clients, engineers, and internal teams, managing expectations and identifying opportunities for improvement.
• Keep the management team informed of any potential risks or issues affecting service delivery.

Essential requirements:

• Solid experience working in a similar role
• A genuine passion for customer service 
li>The ability to keep calm under pressure
• A meticulous attention to detail 
li>Excellent organisation skills with the ability to work quickly under pressure  li>Problem solving skills
• A collaborative approach

What’s on offer:
You will be joining a friendly and dedicated team where your contribution will be valued. The company offers:

< i>22 days annual leave per year + bank holidays.
• Increased holiday with length of service
• Auto-enrolment into Government pension scheme
• Monthly performance bonus
• Start Later or Finish Earlier
• Birthday off once been with company for 1 year
• Opportunity for progression due to expanding business
• Hybrid Working (flexibility to work from home some days per week once trained)

Interviews are to be held immediately, so please apply today for immediate consideration!

Scheduler
Location: Harrogate
Salary: £27,000 per annum
Job Type: Full-time, Permanent
Benefits: 32 days holiday per year (including Bank Holidays) plus Birthday Leave, company pension, employee discount, gym membership, health & wellbeing programme, and free on-site parking.

We are recruiting on behalf of our client for a Scheduler to join their busy Service Team. In this role, you will schedule engineers' diaries, handle planned and emergency appointments and provide excellent service in line with company standards.

Key Responsibilities:

• Schedule Field Engineers for maintenance and emergency appointments.
li>Communicate with clients to confirm appointments and resolve scheduling queries.
• Ensure work is completed promptly and meets service level agreements (SLAs).
• Update customer portals with job details and progress updates.
• Follow up and manage records in the CRM system.

Required Skills and Experience:

• Proven experience in scheduling.
• Familiarity with working to SLAs.
• Strong communication skills, both written and verbal.
• Ability to manage workloads effectively in a busy office environment.

This is a fantastic opportunity to join a professional organisation where your contributions will be valued.

Please submit your CV via the link provided or contact Unity Resourcing for more information.