4 Part Time Banking jobs in the United Kingdom

Customer Service Agent - Part-time

OX1 1AE Oxfordshire, South East Top Level Promotions

Posted 25 days ago

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Job Description

Permanent
Job Title: Customer Service AgentDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Part-TimeCompensation: $21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.

Key Responsibilities:

Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.

Qualifications:

Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.

Skills:

Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.

What We Offer:

Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter.  We look forward to learning more about your experience and how you can contribute to our customer service team.
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Customer Service Advisor - Part Time

£12285 annum Send My Bag

Posted 226 days ago

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Job Description

Permanent

This position is permanent, part time and based in our Bangor (Northern Ireland) office.

Starting salary of £12,285 (£2.60 per hour).

Our internal progression program 'Send My Bag - Levels' is designed to encourage you to build your knowledge and become an invaluable part of our team.

Level 1 - 2,704 ( 3.03 / hr)

Level 2 - 3,279 ( 3.62 / hr)

Level 3 - 4, / hr)

Our aim is for you to achieve Level 3 by the end of year three.

Working Hours

Your contract will be for 18.75 hours per week, consisting of 5 x 4hr shifts including a 15 minute break.

We currently have three part time positions available:

2 x Monday - Friday, 6pm to 10pm

and

1 x Monday - Friday, 8am / 9am to Midday / 1pm

Please select the shift you would like to apply for on the application form.

Requirements

With over 100,000 reviews averaging 4.7 / 5, we are the highest reviewed service of our kind worldwide and this has been achieved through providing the highest level of customer service.

A typical day will require you to speak with our customers and courier partners via phone, respond to emails and handle live chat enquiries. As you progress in your role you will be given additional tasks and training.

As a technology-based business, our customer service team consists of less than 50 colleagues. We are a business where you will help and support our customers globally, whilst knowing everyone you work with.

Successful candidates will be able to demonstrate the following:

  • A professional yet friendly and engaging way with customers.
  • The ability to construct well-written emails and live chat responses in good time.
  • An excellent telephone manner allowing them to speak clearly with international customers and couriers by phone.
  • The ability to think on their feet and remain calm under pressure – (this is not a script reading role, problem solving will be necessary).

GCSE Maths & English grades A - C is a minimum requirement, while A-levels grades A - C or an undergraduate degree is preferred.

Experience with PCs on a day-to-day basis is required, successful candidates will be working with our in-house software to manage active orders on the service. Training will be provided however it is important that candidates have previous experience in this area and their application should reflect this.

As part of the interview process candidates may undertake several short tests including, typing, spelling & grammar.

Equality Statement: We are an equal opportunities employer and welcome applications from all suitably qualified persons. Should you be invited for interview, if you require any reasonable adjustments please let us know at that time.

Benefits

Salary Progression

While public sector pay freezes have seen many people's wages stand still in recent years. Someone who joined us in January 2021 and who is now a Level 3, through a combination of our general base rise and achieving levels, will have seen their salary grow by over 60%.

Health and Well being

Benenden Private Healthcare

Including;

  • 24/7 GP Helpline
  • 24/7 Mental Health Helpline
  • Medical Diagnostics
  • Medical Treatment
  • Physiotherapy
  • & much more

Please visit Benenden directly for more information.

Free Annual Eye Test

Working Environment

On site car parking with FREE electric car charging

Our new Bangor office is built and equipped for purpose; from state of the art sound dampening, to multi-point adjustable chairs and free tea & coffee only a few feet from any desk:


Nights Out & Sponsorships

In recent years our team has enjoyed many good nights out including Cabaret Supper Club and VIP suites in the SSE Arena for shows such as Michael McIntyre and Kevin Bridges.

As sponsors of Ulster Rugby, Belfast Giants, Bangor FC and the Northern Ireland Senior Men's and Women's football teams, there are also opportunities throughout the year to claim tickets to local sporting fixtures.

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Customer Service Assistant - Part Time - Woking Sportsbox

Woking, South East Freedom Leisure

Posted 4 days ago

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Job Description

Permanent

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people’s lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are looking for a Customer Service Assistant to join the team, the role is busy and varied, so the successful candidate ideally has experience of reception work, and dealing with the public, cash handling and working with computers. Within this role, you will also work in our Café, making and preparing, hot and cold food along with drinks.

The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 7.5 hours per week, Monday - Sunday (rota basis)

Requirements

  • To serve the leisure centre’s customers using exceptional customer service skills.
  • Promote and sell the different products that Freedom Leisure offer.
  • To serve customers at all points of sale including refreshments in the Freedom Café area of the site and main entrance reception.
  • Experience of serving customers in a face to face environment and dealing with telephone calls.
  • Professional approach to work with a high level of integrity.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
  • All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 15 October 2025

Salary: up to £12.21 per hour

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