7 Part Time jobs in Stroud

Part-time Learning and Development Administrator

Swindon, South West £18667 annum Protective Care Group

Posted 1 day ago

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Job Description

Permanent

About us

Protective Care Group was founded to offer tailor-made support for young people with complex needs, including those who exhibit challenging behaviours. We specialise in delivering the kind of dedicated care that local authorities often cannot provide - support that transforms lives and enhances long-term well-being and future opportunities.

About the role:

Protective Care Group is currently experiencing growth, and our field-based teams who are dedicated to supporting young people on a day-to-day basis are expanding. This is an exciting time to join our team!

Our Learning and Development department is a fun, energetic and dynamic place to work and we are looking for a Learning and Development Administrator to support our growth.

In this role, you will collaborate with various stakeholders across departments to ensure the success and effectiveness of our learning initiatives.

You’ll be at the heart of empowering our Support Workers, helping them gain the skills and confidence to make a real, positive difference in the lives of the young people we care for.

Key Responsibilities:

You’ll be an essential part of our Learning and Development team, providing reliable administrative support to ensure everything runs smoothly. Your key responsibilities will include (but aren’t limited to):

  • Coordinating schedules, venues and materials for the training calendar, sessions and delivery
  • Maintaining accurate records of training activities, participant attendance and feedback
  • Generating reports on training effectiveness and employee development progress
  • Serve as a point of contact for employees regarding learning and development inquiries
  • Generate LMS reports and update the training matrix, file training certificates in employee records and ensure accuracy to support compliance and audit readiness
  • Prepare comprehensive onboarding packs for new hires and coordinate the assignment of all required training and e-learning modules
  • Prioritising multiple tasks and administrative duties

Requirements

About you

We’re an energetic and friendly team that loves getting things done - on time, every time! We play a key role in supporting our field teams, so working smart and staying efficient are at the heart of what we do.

If you love working with a close-knit team but also enjoy owning your tasks solo, you’ll fit right in. Juggling your workload and knowing how to prioritise is super important!

Admin experience is a must and experience with Learning Management Systems (LMS) or Customer Relationship Management systems (CRM) would be a great bonus. However, what really counts is confidence, attention to detail and the ability to roll with evolution of the business. We’re a growing company and things change from time to time, so being adaptable and staying cool under pressure will keep you ahead of the game.

You’ll need to be tech-savvy, have a sharp eye for detail and, most importantly, bring a great personality! Strong people skills are key to communicating with stakeholders at all levels and we love someone who can build relationships with a smile.

Benefits

What we can offer:

We’re based in stunning self-designed offices with plenty of free parking, electric car charging points, an on-site gym (with free membership), bakery, deli’ and butchers. As we’re in the south Cotswolds countryside (GL53 9PQ), maybe check out how to get to us.

In addition to a competitive salary of £28,000 pro-rata (£18,667 PA for a 25 hour week) you’ll also receive the following benefits:

  • Monday to Friday during school hours, all year round (not just term time)
  • Company pension scheme to which you can increase contributions and transfer other pensions
  • Personalised onboarding and induction support
  • Paid holiday allowance, enhanced with long service (we’ll honour unpaid leave if you run out of allowance)
  • Paid compassionate leave
  • Active and generous ‘refer a friend’ bonus scheme
  • Have your birthday off
  • Company sick pay
  • Paid maternity/paternity leave
  • Employee Assistance Programme – for work and personal support
  • Internal confidential Welfare and Well-being support
  • Voucher reward scheme for improvement suggestions we action
  • Tailored self-developing planning

Closing date Friday 29th August

This advertiser has chosen not to accept applicants from your region.

Urgent Care Assistant- Chippenham (Part-time, Out of Hours, Up to £16.48/hr)

Chippenham, South West HealthHero

Posted 1 day ago

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Job Description

Permanent

As a result of continued growth,   HealthHero are seeking to recruit two Urgent Care Assistants to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.  Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions.

Shift patterns and rota flexibility can be discussed at the application stage.

About the role:

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception  work to support the efficient operation of Integrated Urgent Care services across the South West locality.

We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:

  • Monday – Friday 18:15/18:30 – 23:00 (Evenings)
  • Monday – Friday 23:00 – 08:00 (Overnights)
  • Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)

*Please note that overnight working will be required as part of this role and will make up part of the required working rota*

Your key duties will include:

Driving

  • Driving Clinicians to the patient's home in a safe and legal manner – adhering to current driving regulations.
  • Perform basic vehicle checks at the beginning and end of shifts – ensuring they are roadworthy, fuelled and fully equipped.
  • Accurate recording of all medications and consumables used while on shift.

Base

  • To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
  • Supporting Clinicians while you are on shift.
  • Communicating with patients both in person and via the telephone (comfort & welfare checks).
  • Ensure the Treatment Centre is kept clean and tidy.

Medication and Stock Management:

  • Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
  • Replenishing car stock at the end of your shift.
  • Understand stock rotation and expiry dates on weekly delivery of medications and consumables

Full Training will be provided

The Urgent Care Assistant role is varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.

About you

As someone who is well organized, hardworking and personable, you will be  joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.

You will be required to:

  • Confidently interact with patients, relatives and carers.
  • Demonstrate compassion and respect.
  • Possess excellent attention to detail.
  • Have strong administration skills.
  • Be personable, engaging and reassuring.
  • Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience .

About us

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

Medvivo became part of the HealthHero, group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.

We’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.

Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR ) –
and we're rewarded when we do. 

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account . Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer:

  • A competitive rate of pay with evening and weekend enhancements of up to £16.48/hr (dependent on shift times)
  • Discretionary staff bonus scheme.
  • Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
  • Company Pension Scheme.
  • Simply Health cash plan membership.
  • Life Assurance.
  • Free staff parking.

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at 

Closing Date: Friday 12th September 2025(5pm)

Additional information

*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.

**We reserve the right to close this job in the event we receive a sufficient number of applications.

***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on   

Safeguarding

Please see here  for information relating to our commitment to safeguarding as a provider of healthcare.

This advertiser has chosen not to accept applicants from your region.

Part-Time Service Advisor

Cheltenham, South West Perfect Placement

Posted 1 day ago

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Job Description

Permanent
We are currently advertising on behalf of an Automotive independent service centre who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cheltenham area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
 
Benefits:
  • Starting salary negotiable pending experience. 
  • 28 days annual leave (including bank holidays).
  • Full in-house training and development.
  • Workplace pension scheme.
  • Fantastic career prospects with a long-established family-run business
  • 3 days per week between Monday to Friday with occasional holiday coverage required.
Requirements:
  • A working experience within a Service Advisor role
  • The ability to upsell on service work and service plans
  • Customer Focused and an excellent communicator
  • Familiarity with using Motor Dealership Database Software
Duties of role:
  • Professionally communicate with customers about service and repair work required on their vehicle
  • Produce Job Cards on in-house computer systems
  • Update Customers and Vehicle Records
  • Prepare and complete Invoices
  • Advise Customer on estimated costs of repairs and timescales of work due to be completed
  • Other Ad-Hoc Duties as the role requires
To apply for this Service Advisor position, please forward your CV to Josh Buck quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

© Perfect Placement UK Ltd – See our website for details
This advertiser has chosen not to accept applicants from your region.

Lifeguard - Full & Part Time - GL1 Leisure Centre

Gloucester, South West Freedom Leisure

Posted 6 days ago

Job Viewed

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Job Description

Permanent

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: Full & part time hours available, Monday - Sunday (rota basis)

Requirements

  • NPLQ qualification (training can be provided)
  • An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
  • Well developed interpersonal skills
  • Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
  • To be able to work flexibly and understand instructions from managers
  • Demonstrated passion and energy for the leisure industry
  • Flexible and adaptable

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
  • All this as well as fully funded training and career progression opportunities in a team working environment

Salary: up to £12.21 per hour

This advertiser has chosen not to accept applicants from your region.

Urgent Care Assistant - Swindon (Part-time, Out of hours, Up to £16.48/hr)

Swindon, South West HealthHero

Posted 9 days ago

Job Viewed

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Job Description

Permanent

As a result of continued growth,   HealthHero are seeking to recruit one Urgent Care Assistants to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis.  Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions.

Shift patterns and rota flexibility can be discussed at the application stage.

About the role:

As an Urgent Care Assistant, you will be required to undertake a dual role of driving and reception  work to support the efficient operation of Integrated Urgent Care services across the South West locality.

We operate a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.

A degree of flexibility will be required, and there may be the occasional opportunity to work outside of your contracted hours to facilitate the smooth operational running of the service.

Our Urgent Care service operates across Wiltshire, with bases in Chippenham, Keynsham, Salisbury and Swindon. If successful your rota may include a variety of the below hours:

  • Monday – Friday 18:15/18:30 – 23:00 (Evenings)
  • Monday – Friday 23:00 – 08:00 (Overnights)
  • Saturday - Monday 0800 - 08:00 - (Encompassing AM/PM/Evening or Overnight Shifts)

*Please note that overnight working will be required as part of this role and will make up part of the required working rota*

Your key duties will include:

Driving

  • Driving Clinicians to the patient's home in a safe and legal manner – adhering to current driving regulations.
  • Perform basic vehicle checks at the beginning and end of shifts – ensuring they are roadworthy, fuelled and fully equipped.
  • Accurate recording of all medications and consumables used while on shift.

Base

  • To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
  • Supporting Clinicians while you are on shift.
  • Communicating with patients both in person and via the telephone (comfort & welfare checks).
  • Ensure the Treatment Centre is kept clean and tidy.

Medication and Stock Management:

  • Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
  • Replenishing car stock at the end of your shift.
  • Understand stock rotation and expiry dates on weekly delivery of medications and consumables

Full Training will be provided

The Urgent Care Assistant role is varied in nature. The successful candidate will expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.

About you

As someone who is well organized, hardworking and personable, you will be  joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.

You will be required to:

  • Confidently interact with patients, relatives and carers.
  • Demonstrate compassion and respect.
  • Possess excellent attention to detail.
  • Have strong administration skills.
  • Be personable, engaging and reassuring.
  • Work confidently under pressure and act professionally in emergency or sometimes stressful situations.

Please note a full UK Driving License (with no more than 6 registered penalty points) is essential for this role and you should possess a good level of driving experience .

About us

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

Medvivo became part of the HealthHero, group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.

We’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.

Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR ) –
and we're rewarded when we do. 

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account . Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer:

  • A competitive rate of pay with evening and weekend enhancements of up to £16.48/hr (dependent on shift times)
  • Discretionary staff bonus scheme.
  • Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
  • Company Pension Scheme.
  • Simply Health cash plan membership.
  • Life Assurance.
  • Free staff parking.

Apply:

If you would like to make a difference and think this is the role for you, we would love to hear from you.

Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team in the first instance at 

Closing Date: Thursday 28th August 2025(5pm)

Additional information

*Please note that the successful applicant will need an Enhanced DBS which be applied for by us upon confirmation of appointment.

**We reserve the right to close this job in the event we receive a sufficient number of applications.

***Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on   

Safeguarding

Please see here  for information relating to our commitment to safeguarding as a provider of healthcare.

This advertiser has chosen not to accept applicants from your region.

Reception & Café Assistant - Part Time - Cirencester Leisure Centre

Cirencester, South West Freedom Leisure

Posted 12 days ago

Job Viewed

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Job Description

Permanent

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us.

You don’t need to be an expert to get started—we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good - one smile at a time

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

This is your place. This is where you matter

About the Role

We are looking for an enthusiastic, approachable, and customer-focused Reception & Café Assistant to join our front-of-house team. In this dual role, you’ll be the first point of contact for our customers – providing a warm welcome at reception and delivering excellent service in our café. If you enjoy working with people and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities:

Customer Service & Reception

  • Welcome all visitors with a smile in a friendly and professional manner.
  • Handle enquiries, bookings and memberships face-to-face, online and by phone.
  • Accurately operate booking, till and membership systems.
  • Provide up-to-date information on centre facilities, classes and promotions.
  • Maintain a tidy, inviting reception area and ensure high standards of presentation.

Café & Retail Service

  • Prepare and serve hot and cold drinks, including barista-style coffee.
  • Offer a range of light snacks and pre-packaged food items.
  • Always ensure compliance with food hygiene and health & safety standards.
  • Replenish café stock and vending machines as required.
  • Keep café spaces clean, well-organised and customer friendly.

Teamwork & Operational Support

  • Work as part of a collaborative, multi-skilled team.
  • Support the delivery of events and activities within the centre.
  • Follow Freedom Leisure’s policies on safeguarding, health & safety and customer care.
  • Participate in relevant training and ongoing professional development.

Please note: If a high volume of suitable applications is received, we may close this vacancy earlier than advertised. Early applications are encouraged.

Hours: 21 hours per week, Saturday - Sunday (rota basis)

Requirements

We’re looking for someone who is:
  • Passionate about delivering outstanding customer service.
  • Comfortable using till systems and handling cash/card payments.
  • Barista experience is desirable but training can be provided.
  • Able to multitask and remain calm in a busy environment.
  • A proactive, flexible and reliable team player.
Desirable Skills & Experience:
  • Previous experience in a customer-facing role in leisure, fitness or community service settings.
  • Hospitality or Retail experience delivering customer excellence.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings).
  • All this as well as fully funded training and career progression opportunities in a team working environment supporting your local community to improve lives through leisure.

Closing Date: 29th August 2025

Salary: up to £12.21 per hour

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.

This advertiser has chosen not to accept applicants from your region.

Operational Team Lead - Part-time, Permanent (Chippenham)

Chippenham, South West HealthHero

Posted 12 days ago

Job Viewed

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Job Description

Permanent

Operational Team Lead - Part-time, Permanent

Are you seeking an exciting new job opportunity to make a difference? This vacancy could represent a significant step in your professional development.

We are happy to share our latest opening for an Operational Team Lead to join our dynamic Urgent Care Team. This is a permanent, part-time position, and we are looking for someone ready to make a substantial impact.

As an Operational Team Lead you will work closely with the Assistant Operations Manager to make a difference and support all members of the Urgent Care Team in delivering high quality 24/7 service to our patients and service users.

You will play an advisory role in the recruitment, induction, training and provide proactive on-going support to the team. You will ensure that agreed working practices are adhered to consistently across the Urgent Care team and, where appropriate, be responsible for keeping them updated on relevant operational and organisational developments.

You will be calm and focused, have very good communication skills, be able to work autonomously and possess the knowledge and intuition to assist both external and internal stakeholders. You will also be required to follow instructions, procedures, and protocols to contribute to the efficient and effective operation of the Urgent Care service.

Please be aware that this role is part-time, with set hours, requiring a blend of weekend work and overnight shifts, within an operational four-week rolling rota.

We are happy to share the available rota pattern upon the receipt of the formal application.

About the role

The Operational Team Lead will be able to prioritise workloads and meet deadlines whilst working to the highest standards. As our operation runs around the clock, 365 days of the year, you will need to bring a flexible approach to working hours.

Day to day, your duties will include but not be limited to:

  • Supporting and supervising all members of the Urgent Care team in delivering a high-quality service.
  • Guiding and advising health and social care professionals through the process of achieving the required outcomes for their patients/clients.
  • Liaising with allied health and social care agencies to facilitate the patient/client journey through the HealthHero Integrated Care service or direction to appropriate alternative service.
  • Supervising HealthHero Integrated Care operational teams and acting as the first point of reference to resolve issues that may occur during the shift.
  • Coordinating the resources available on shift to ensure a consistent and high level of service is maintained.

About You

The ideal candidate will be able to:

  • Work autonomously and possess the knowledge and intuition to assist both external and internal stakeholders in achieving the appropriate outcome.
  • Remain calm and focused on service delivery at all times, especially during unpredictable workloads.
  • Maintain a good working knowledge of key HealthHero Integrated Care policies and procedures relating specifically to the service ensuring the team adhere to procedures.
  • Communicate with all stakeholders confidently, knowledgeably and courteously at all times.

What we offer

  • A competitive base salary per annum plus enhancements (uplifts dependent on shift time and day)
  • Discretionary staff bonus scheme
  • Free staff parking
  • Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays
  • Company Pension Scheme
  • Simply Health cash plan membership
  • Life Assurance

About us:

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Bath and North East Somerset, Swindon, and Wiltshire Integrated Care System.

Medvivo became part of the HealthHero, group in 2020 providing Integrated Urgent Care service provision and expertise. As the European leader in digital primary care, HealthHero caters to millions across the UK, Ireland, France, and Germany, with our mission to improve lives and simplify healthcare. We cater for whole health, from prevention to long-term health management.

We’re proud to be recognised as a Great Place to Work, which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence.

Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission.

Apply

If you would like to make a difference and think this is the role for you, we would love to hear from you.

For a full Job Description or if you have any questions, please contact our Recruitment Team at

Closing date: Friday 29th August (5pm)

Interview: We anticipate conducting interviews for the week commencing 1st September.

We reserve the right to close this job in the event we receive a sufficient number of applications.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us on   

Safeguarding

Please see here  for information relating to our commitment to safeguarding as a provider of healthcare.

*Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer.

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