2,905 Partnership Management jobs in the United Kingdom
Manager, Product and Partnerships - Commercial Acceptance Partner Program
Posted 25 days ago
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_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product and Partnerships - Commercial Acceptance Partner Program
About Mastercard
At Mastercard, we power economies and empower people by enabling secure, simple, and smart payments. Through our Commercial Solutions, we deliver smarter payments and enable stronger business across a rapidly digitizing economy.
Our Corporate Solutions Acceptance strategy is focused on scaling B2B card payments globally-helping issuers, acquirers, buyers, and suppliers connect seamlessly to unlock the full potential of commercial payments.
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About the Role
We are seeking a strategic, product-fluent, and partner-centric leader to drive Mastercard's Commercial Acceptance Partner Program (CAPP) - a flagship initiative to scale B2B commercial card acceptance globally.
The CAPP program brings together Mastercard's most engaged acquirers and platform partners to drive supplier enablement and commercial payment adoption. It offers strategic alignment, go-to-market collaboration, and delivery enablement to help partners unlock supplier value and accelerate impact.
This role sits at the intersection of product strategy, ecosystem engagement, and program execution. You will be responsible for refining and expanding the program globally, partnering closely with product, regional, and commercial teams to activate acquirers, platforms, and fintechs around Mastercard's B2B Acceptance roadmap.
You will:
- Own the design, evolution, and operational delivery of the CAPP program.
- Act as the strategic bridge between Mastercard's product roadmap and partner priorities.
- Enable partners with tools, insights, and execution levers to scale B2B acceptance.
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Key Responsibilities
- Lead the global Commercial Acceptance Partner Program (CAPP) - including structure, engagement models, and program governance.
- Translate Mastercard's B2B Acceptance strategy into clear, actionable value propositions for acquirers and platform partners.
- Drive engagement across the three core program pillars:
o Strategic Alignment:
Provide partners access to exclusive market insights and Mastercard thought leadership.
Enable structured partner feedback to shape Mastercard's B2B product roadmap.
upport partners through Mastercard Advisors on business case development and strategic design.
o Go-to-Market Execution:
lign sales efforts and enable joint campaigns to drive supplier adoption.
onnect partners to broader ecosystem players (banks, fintechs, corporates) to expand reach.
ccelerate partner impact through co-funded initiatives and incentive programs.
o Delivery & Enablement:
upport partners in deploying Mastercard solutions to deliver fast, scalable onboarding and payment capabilities.
se Mastercard data to prioritize supplier/merchant opportunities and improve targeting.
- Build a scalable partner engagement model with tiers, toolkits, success metrics, and feedback loops.
- Collaborate cross-functionally with product, marketing, commercial, and regional teams to ensure aligned execution.
- Continuously measure program impact and use insights to optimize performance.
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About You
- Experience in product strategy, partner programs, or go-to-market enablement in payments, fintech, or enterprise software.
- Deep understanding of B2B payments, acquiring, and commercial card acceptance.
- Demonstrated success in building or managing partner programs with measurable business impact.
- Strong product fluency - able to translate capabilities into compelling partner offerings.
- Skilled in cross-functional collaboration, stakeholder management, and program governance.
- Comfortable working in a fast-moving, matrixed global environment.
- Strategic thinker with a hands-on approach and strong execution mindset.
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Why Join Us?
This is your opportunity to lead a flagship program at the heart of Mastercard's Commercial Acceptance strategy. By bringing acquirers, fintechs, and platforms together through a structured, value-led engagement model, you'll help unlock scalable growth in B2B card acceptance - powering supplier enablement, ecosystem collaboration, and real-world impact across global markets.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Manager, product and partnerships – commercial acceptance partner program
Posted today
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Manager, Product and Partnerships Commercial Acceptance Partner Program
Posted today
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set o.
Partner Marketing Program Manager
Posted 2 days ago
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About the Role
At Moodle, we’re on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world’s most customisable and trusted open-source LMS, we partner with schools, universities, and organisations to create better learning experiences for millions. If you’re ready to make a real impact, and be part of a global movement shaping the future of learning, join us let’s transform education together!
As our Partner Marketing Program Manager, you'll be the architect behind Moodle's global partner marketing strategy. You'll equip our Certified Partners with everything they need to shine, making sure our brand message is loud and clear. You will oversee the rollout of our exciting partner relationship management (PRM) platform, manage the marketing development funds (MDF) program, and develop co-marketing campaigns that amplify our partners’ and Moodle’s success. You will work closely with our channel managers, partner team, and SDR team. If you're ready to create a story of mutual growth and impact, this role is for you.
This position is open to individuals with a track record of excellence and growth. We’re looking for candidates who have previously worked in high-performing teams and have backgrounds in Education-technology (Ed-tech), Technology or Education.
This role is open to candidates within Europe. Please submit your CVs in English.
Responsibilities you can expect
- Develop and own the global partner marketing strategy aligned with Moodle’s growth objectives.
- Define annual and quarterly partner marketing goals, KPIs, and reporting.
- Segment partner audiences (region, size, specialisation) and adapt marketing support accordingly.
- Lead the implementation and ongoing optimisation of the PRM platform.
- Design and manage the MDF program, including guidelines, approval processes, and ROI tracking.
- Build scalable partner enablement programs (playbooks, toolkits, messaging guides).
- Plan and execute joint campaigns with top-tier partners, ensuring mutual value.
- Develop campaign templates and assets partners can customise.
- Coordinate with Moodle’s vertical marketing managers to align co-marketing with industry priorities.
- Serve as the primary liaison between Moodle marketing and the partner ecosystem.
- Develop consistent partner communications (newsletters, updates, webinars).
- Promote partner success stories through case studies, events, and digital channels.
- Support partner presence at MIX and industry events.
- Create partner-focused sessions, sponsorship packages, and visibility opportunities.
- Work with the Events Manager to coordinate logistics.
- Track MDF usage, co-marketing campaign outcomes, and partner contribution to pipeline.
- Create quarterly partner marketing reports for leadership.
- Identify opportunities to scale what’s working and sunset low-ROI initiatives.
Requirements
To truly thrive in this role, you’ll need:
- 5+ years of experience in partner or channel marketing, especially with software or education tech.
- A proven track record of designing and scaling partner programs
- Experience managing partner relationship management (PRM) tools and market development fund (MDF) programs.
- The ability to see how partner activities fit into Moodle's big-picture marketing goals.
- Excellent communication skills to connect with a wide range of partners.
- You love digging into numbers to track ROI, campaign success and partner contributions to our growth.
- Familiarity with PRM systems, HubSpot, and other reporting tools.
Bonus points if you also have:
- Experience in the tech, EdTech, or education sectors.
- Knowledge of sales pipelines, tenders, and bids.
- You know and love Moodle.
- Fluency in another language (in addition to English), especially Spanish.
Benefits
What's in it for you?
Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)
In addition to this you can expect:
- Taking on a genuinely flexible, distributed role, working from anywhere in the world
- A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
- Working with a global team on a worldwide platform and make a real difference.
- As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good.
Learn more about Moodle
Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide.
Find out more about us on our website.
At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter .
Manager, Relationship Management
Posted 6 days ago
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Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential.
Our client, a highly respected Bank, is seeking a Manager, Relationship Management to join their team on a permanent basis.
This successful candidate will mainly be responsible for managing the relationships with the account holders including the timely provision of services.
Responsibilities (but not limited to):
• Build strong relations with potential and existing customers through effective customer service interaction.
• Maintain customer service area files, database, records, registers and logs under control.
• Work closely with the team, to provide information and act as liaison to all other customer needs.
• Provides authorisations and downloads as necessary to ensure smooth running of the daily work.
• Provide information about various products and services offered by the Group and identify cross selling opportunities.
• Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
• Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and cheque book; standing order instructions etc.
• Receive loan applications from customers and prepare the corresponding loan agreements.
• Refer to Branch Manager for any unresolved queries on transactions handled.
• To assist customers in all their queries on products and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
• Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
Qualifications and Skills:
• University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
• At least 6 years of relevant experience, preferably in banking within a highly rated international bank. Also experience with regulated mortgages, savings accounts and fixed term deposits.
• Awareness of customer relationship practices and regulations.
For more information on this role please contact Sonia Smith by sending your CV quoting ref 16906SS.
Manager, Relationship Management
Posted 6 days ago
Job Viewed
Job Description
Sponsorship will not be available for this position, therefore 3+ years on visa eligibility to work in UK is essential.
Our client, a highly respected Bank, is seeking a Manager, Relationship Management to join their team on a permanent basis.
This successful candidate will mainly be responsible for managing the relationships with the account holders including the timely provision of services.
Responsibilities (but not limited to):
• Build strong relations with potential and existing customers through effective customer service interaction.
• Maintain customer service area files, database, records, registers and logs under control.
• Work closely with the team, to provide information and act as liaison to all other customer needs.
• Provides authorisations and downloads as necessary to ensure smooth running of the daily work.
• Provide information about various products and services offered by the Group and identify cross selling opportunities.
• Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
• Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and cheque book; standing order instructions etc.
• Receive loan applications from customers and prepare the corresponding loan agreements.
• Refer to Branch Manager for any unresolved queries on transactions handled.
• To assist customers in all their queries on products and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
• Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
Qualifications and Skills:
• University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
• At least 6 years of relevant experience, preferably in banking within a highly rated international bank. Also experience with regulated mortgages, savings accounts and fixed term deposits.
• Awareness of customer relationship practices and regulations.
For more information on this role please contact Sonia Smith by sending your CV quoting ref 16906SS.
Customer Relationship Management Specialist
Posted 6 days ago
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Job Description
CRM Specialist (Technical)
Industry : Consumer Tech / Entertainment
Location : UK
Working Policy : Remote
Company Size : 5,000+
Interview Process : 2–3 stages
Salary : £300-315 per day (outside IR35)
End Date: 31st March 2026
Key Criteria & Focus Areas :
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Customer Relationship Management Manager
Posted 6 days ago
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CRM Manager
Location: Sheffield (Hybrid, 2-3 days per week)
Salary: Up to £55,000
The Company We’re partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement.
The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The role reports into senior leadership and offers significant autonomy and visibility from day one.
Key Responsibilities
- Develop and own CRM strategy and execution across email, SMS, push, and in-app.
- Build and optimise automated customer journeys using Braze and Hubspot.
- Plan and execute lifecycle campaigns to drive customer retention and increase LTV.
- Collaborate with stakeholders across Marketing, Product, and Data.
- Lead A/B testing, reporting, and optimisation of CRM activity.
- Identify and implement segmentation strategies for personalised communications.
- Represent CRM across the business, influencing product and marketing decisions.
Skills & Experience Essential:
- 2-3 years experience in CRM or lifecycle marketing.
- Strong understanding of marketing automation, CRM KPIs, segmentation, and A/B testing.
- Hands-on experience with CRM tools such as Braze and/or Hubspot.
- Background in B2C marketing; B2B experience a plus.
- Confident working cross-functionally with commercial and technical teams.
- Comfortable in a fast-paced scale-up environment.
Desirable:
- Experience working as the sole CRM professional or in a small CRM team.
- Exposure to customer journey mapping and performance analysis.
- Interest in fintech, automotive, or consumer tech sectors.
Benefits
- Up to £55,000 base salary
- Hybrid working (2-3 days/week in Sheffield office)
- Opportunity to own CRM strategy and build from scratch
- Fast-growing scale-up with real ownership and visibility
- Collaborative and ambitious team culture
How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.
Keywords CRM Manager, Lifecycle Marketing, Marketing Automation, Braze, Hubspot, Retention, Customer Journey, Email Marketing, B2C Marketing, Fintech, Sheffield Jobs, CRM Strategy
Associate Director, Relationship Management
Posted 8 days ago
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**Grade Level (for internal use):**
11
**The Team:**
Join a dynamic team that is dedicated to retaining and developing business with existing rated clients. We are a group with a proactive attitude and a strong team ethic, committed to delivering exceptional results. Our team values collaboration and innovative thinking to drive success and growth within S&P Global Ratings.
**The Impact:**
As a Associate Director, Relationship Management, you will act as a single point of contact for a portfolio of rated clients in the UK, Ireland, and the Netherlands. You will be responsible for maintaining and growing revenue within these accounts and collaborating with other parts of S&P Global to enhance and deepen client relationships. You will orchestrate all key non-analytical relationship issues across your designated portfolio, ensuring strategic alignment and quality standards are upheld.
**What You Stand to Gain:**
+ Exposure to senior management of blue-chip corporate issuers in the region.
+ Being part of an innovative culture that encourages the delivery of new product solutions.
+ Opportunities to provide credit risk and other risk management solutions to clients, challenging them to think differently and reshaping their perspective on S&P Global Ratings.
+ Involvement in a global company that supports personal and professional development.
**Responsibilities:**
+ Develop strong two-way relationships with clients to achieve revenue targets and meet strategic account objectives.
+ Devising account plans to broaden client revenue streams and expand the range of products provided.
+ Manage complex negotiations of commercial contracts utilizing your insight selling skills.
+ Identify upsell and cross-sell opportunities by utilizing market knowledge and intelligence. Collaborate with Ratings Product Development and other segments of S&P Global to maximize opportunities and develop new products.
+ Assess market developments to determine opportunities for product evolution and enhancement to help grow the S&P Ratings business.
+ Operate within the Regulatory and Compliance frameworks laid down by the organization.
+ Deploy insight sales skills to meet revenue and account projections based on a detailed understanding of the client and their market.
+ Manage post-sales customer care and inquiries. Your effective time management will ensure high-quality work is delivered on schedule, leveraging the wider team for efficient delivery.
**What We're Looking For:**
+ Broad experience in Relationship Management within a Financial Services setting.
+ A good understanding of (debt) capital markets and corporate finance.
+ An outgoing person with the ability to connect with customers to develop strong, long-term, and mutually beneficial relationships.
+ An ability to use insight selling skills to identify opportunities, prioritize them, and see them through to a solution. An inquisitive and organized self-starter.
+ A broad understanding of the business needs of large Corporates and other market stakeholders in the ratings industry.
+ Strong insight sales skills to establish client needs and identify solutions.
+ Demonstrated strength in effective influencing, negotiation, interpersonal, and communication skills.
+ High energy levels and a "can do" attitude.
+ Strong emotional intelligence and a team player attitude.
All employees are required to work from the office a minimum of 2 days per week.
We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer.
#LI-EY1
**About S&P Global Ratings**
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Sales (EEO-2 Job Categories-United States of America), SLSOUS402.2 - Middle Professional Tier II-Ou Sales (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
Customer Relationship Management Manager
Posted today
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