985 Passenger Assistance jobs in the United Kingdom

Passenger Assistance Clerk

Blackpool, North West Northern Trains

Posted today

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Job Description

Join Our Team as a Passenger Assistance Clerk

We are looking for enthusiastic and compassionate Passenger Assistance Clerk to join our team at Blackpool station If you're someone who loves helping people and ensuring a smooth and comfortable travel experience, this role is perfect for you

About the Role:

As a Passenger Assistance Clerk, you will play a key role in assisting passengers who need help with boarding, alighting, and traveling through our stations. Your role is to ensure that all passengers, including those with mobility challenges, have a safe and positive journey experience.

Key Responsibilities:

Passenger Support

Assist passengers who need extra help with their journey, whether it's boarding, alighting, or traveling through the station

Provide guidance and ensure the safety of passengers, especially those with mobility needs or special requirements

Excellent Customer Service

Deliver exceptional customer service, always with a friendly and patient approach

Respond to passengers' queries and concerns with care and professionalism

Station Awareness

Be familiar with the layout of the station and surrounding areas to offer clear directions and assistance

Ensure that station facilities are accessible to all passengers

Problem Solving

Handle any disruptions or challenges quickly, calmly, and effectively

Work closely with station staff to resolve any issues as they arise

£25,242

What We're Looking For:

Great Communication Skills You'll need to communicate effectively with passengers, colleagues, and other stakeholders

Empathy & Patience A passion for helping others and providing excellent customer service in a variety of situations

  • Quick Thinker The ability to stay calm under pressure and solve problems swiftly

Flexible Availability Willingness to work shifts, including weekends and evenings, to ensure that passengers are supported at all times

If you're passionate about delivering top-notch assistance to passengers and want to make a positive impact, we'd love to hear from you Apply today and join our fantastic team

This advertiser has chosen not to accept applicants from your region.

Travel Support

Manchester, North West Remotetravelcareers

Posted 3 days ago

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Job Description

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities:

  • Assist customers with booking flights, hotels, and transportation.

  • Provide clear and friendly support through phone, email, or chat.

  • Answer basic travel questions and guide customers to the right options.

  • Update reservations and confirm details for accuracy.

  • Support the team with day-to-day travel service tasks.

Qualifications:

  • Strong communication and customer service skills.

  • Comfortable using computers and online booking systems.

  • Ability to stay organized and pay attention to detail.

  • Friendly, helpful, and patient with customers.

  • Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

  • Flexible schedule opportunities

  • Work from home

  • Training and growth potential

  • Supportive team environment

This advertiser has chosen not to accept applicants from your region.

Travel Support

Birmingham, West Midlands Remotetravelcareers

Posted 5 days ago

Job Viewed

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Job Description

We are seeking a remote Travel Support representative to help customers with their travel reservations and questions. You’ll assist with bookings, confirm details, and provide helpful guidance to improve each client’s travel experience.

Responsibilities:

  • Assist customers with booking flights, hotels, and transportation.

  • Provide clear and friendly support through phone, email, or chat.

  • Answer basic travel questions and guide customers to the right options.

  • Update reservations and confirm details for accuracy.

  • Support the team with day-to-day travel service tasks.

Qualifications:

  • Strong communication and customer service skills.

  • Comfortable using computers and online booking systems.

  • Ability to stay organized and pay attention to detail.

  • Friendly, helpful, and patient with customers.

  • Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

  • Flexible schedule opportunities

  • Work from home

  • Training and growth potential

  • Supportive team environment

This advertiser has chosen not to accept applicants from your region.

Remote Travel Support Advisor

Manchester, North West Consultwithtray

Posted 2 days ago

Job Viewed

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Job Description

Do you have a passion for travel and delivering great customer experiences?

Were looking for motivated individuals to join our team as Remote Travel Support Advisors . In this role, youll help clients plan and book their holidays, provide professional support, and enjoy the freedom of working from home with flexible hours.

This opportunity is ideal for someone who loves travel, enjoys working with people, and wants to build a rewarding remote career with strong earning potential. Full training and ongoing support are provided no prior travel industry experience required.

Key Responsibilities
  • Support clients with booking flights, hotels, cruises, and tailored holiday packages.
  • Communicate professionally via email, phone, and online chat.

  • Research destinations, offers, and travel options to suit each clients needs and budget.
  • Prepare personalised travel itineraries and simple proposals or quotes.

  • Resolve booking questions and provide solutions quickly and efficiently.
  • Maintain accurate client details and booking records.

  • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.
What Were Looking For
  • Excellent communication and interpersonal skills.

  • Friendly, professional manner with strong attention to detail.

  • Self-motivated, organised, and able to work independently.

  • Confident using computers, email, and online tools.

  • Previous experience in travel, hospitality, sales, or customer service is 

    beneficial but not essential.


Technical Requirements
  • Laptop or desktop computer.

  • Reliable broadband internet connection.

  • Smartphone for communication and updates.

  • Quiet workspace suitable for client conversations.


Benefits
  • Fully remote work from home anywhere.

  • Flexible schedule to fit around your lifestyle.

  • Access to exclusive travel perks and discounts.

  • Full training and continuous support provided.

  • Friendly, collaborative team culture.


This advertiser has chosen not to accept applicants from your region.

Remote Travel Support Advisor

London, London Consultwithtray

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Do you have a passion for travel and delivering great customer experiences?

Were looking for motivated individuals to join our team as Remote Travel Support Advisors . In this role, youll help clients plan and book their holidays, provide professional support, and enjoy the freedom of working from home with flexible hours.

This opportunity is ideal for someone who loves travel, enjoys working with people, and wants to build a rewarding remote career with strong earning potential. Full training and ongoing support are provided no prior travel industry experience required.

Key Responsibilities
  • Support clients with booking flights, hotels, cruises, and tailored holiday packages.
  • Communicate professionally via email, phone, and online chat.

  • Research destinations, offers, and travel options to suit each clients needs and budget.
  • Prepare personalised travel itineraries and simple proposals or quotes.

  • Resolve booking questions and provide solutions quickly and efficiently.
  • Maintain accurate client details and booking records.

  • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.
What Were Looking For
  • Excellent communication and interpersonal skills.

  • Friendly, professional manner with strong attention to detail.

  • Self-motivated, organised, and able to work independently.

  • Confident using computers, email, and online tools.

  • Previous experience in travel, hospitality, sales, or customer service is 

    beneficial but not essential.


Technical Requirements
  • Laptop or desktop computer.

  • Reliable broadband internet connection.

  • Smartphone for communication and updates.

  • Quiet workspace suitable for client conversations.


Benefits
  • Fully remote work from home anywhere.

  • Flexible schedule to fit around your lifestyle.

  • Access to exclusive travel perks and discounts.

  • Full training and continuous support provided.

  • Friendly, collaborative team culture.


This advertiser has chosen not to accept applicants from your region.

Remote Travel Support Advisor

Edinburgh, Scotland Consultwithtray

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Do you have a passion for travel and delivering great customer experiences?

Were looking for motivated individuals to join our team as Remote Travel Support Advisors . In this role, youll help clients plan and book their holidays, provide professional support, and enjoy the freedom of working from home with flexible hours.

This opportunity is ideal for someone who loves travel, enjoys working with people, and wants to build a rewarding remote career with strong earning potential. Full training and ongoing support are provided no prior travel industry experience required.

Key Responsibilities
  • Support clients with booking flights, hotels, cruises, and tailored holiday packages.
  • Communicate professionally via email, phone, and online chat.

  • Research destinations, offers, and travel options to suit each clients needs and budget.
  • Prepare personalised travel itineraries and simple proposals or quotes.

  • Resolve booking questions and provide solutions quickly and efficiently.
  • Maintain accurate client details and booking records.

  • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.
What Were Looking For
  • Excellent communication and interpersonal skills.

  • Friendly, professional manner with strong attention to detail.

  • Self-motivated, organised, and able to work independently.

  • Confident using computers, email, and online tools.

  • Previous experience in travel, hospitality, sales, or customer service is 

    beneficial but not essential.


Technical Requirements
  • Laptop or desktop computer.

  • Reliable broadband internet connection.

  • Smartphone for communication and updates.

  • Quiet workspace suitable for client conversations.


Benefits
  • Fully remote work from home anywhere.

  • Flexible schedule to fit around your lifestyle.

  • Access to exclusive travel perks and discounts.

  • Full training and continuous support provided.

  • Friendly, collaborative team culture.


This advertiser has chosen not to accept applicants from your region.

Travel Customer Support

Remotetravelcareers

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You’ll provide timely and clear support to make sure customers have a positive travel experience, all from the comfort of home.

Responsibilities:

  • Assist customers with booking flights, hotels, and transportation.

  • Provide clear and friendly support through phone, email, or chat.

  • Answer basic travel questions and guide customers to the right options.

  • Update reservations and confirm details for accuracy.

  • Support the team with day-to-day travel service tasks.

Qualifications:

  • Strong communication and customer service skills.

  • Comfortable using computers and online booking systems.

  • Ability to stay organized and pay attention to detail.

  • Friendly, helpful, and patient with customers.

  • Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

  • Flexible schedule opportunities

  • Work from home

  • Training and growth potential

  • Supportive team environment

This advertiser has chosen not to accept applicants from your region.
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