1263 Patience jobs in Milton Keynes

Customer Service
Northampton
Full-time, office-based, Monday to Friday
Temporary - 3-month contract
12.21 per hour

The Brief:
We're working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.

You'll play a key role in reducing aged debt by making a high volume of outbound calls to chase outstanding payments. While previous credit control experience isn't essential, any exposure to finance, customer service, or call centre environments would be beneficial. The right candidate will be a quick learner, self-motivated, and confident communicating with corporate B2B clients over the phone.

This is a great chance to make a real impact in a short space of time while developing valuable workplace skills.

Key Responsibilities:

• Make a high volume of outbound calls to recover overdue payments.
• Review debtor accounts and follow up with clients via phone and email.
• Accurately record call outcomes and update internal CRM and finance systems.
• Liaise with internal teams to escalate queries and gather supporting information.
• Maintain a polite and professional approach in all customer interactions.
• Provide general administrative support to the finance team as required.

About You:

• Confident communicator with a professional telephone manner.
• Energetic, enthusiastic, and comfortable working to targets.
• Strong time management and the ability to work independently.
• Reliable, organised, and eager to learn.
• Access to your own transport is essential, as the office is not accessible via public transport.
• Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.

Additional Information:

• Office-based role in Northampton (NN7)
• 3-month temporary contract
• Immediate start available

Interested?
Apply today to find out more. If your experience matches what we're looking for, we'll be in touch shortly.

Please note: due to the high volume of applications we receive, if you haven't heard from us within 72 hours, unfortunately your application has not been successful on this occasion.

Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.

• Excellent communication skills, both written and verbal
• A positive attitude and commitment to high levels of customer service
• Strong IT skills, including Microsoft Office and CRM/ERP systems such as Navision
• Ability to work collaboratively with colleagues to achieve shared goals
• Flexible and responsive to customer and business needs
• High attention to detail and accuracy
• Basic understanding of the product ranges or willingness to learn
• Strong time management and ability to work independently

Customer Service Advisor- IMMEDIATE START. Join a friendly working environment where no two days are the same.  No weekend work and this is an impressive opportunity to progress your career. Based in Northampton! 

Benefits for the Customer Service Advisor:

• Salary up to £27k DOE 
• Monday-Friday working hours 8am-5pm
• Up to 25 days holiday plus bank holidays
• Pension Scheme
• Company bonus scheme
• Permanent position

Responsibilities of the Customer Service Advisor:

• Dealing with customer enquiries 
• Process on/off hires of equipment 
• Providing quotations, checking purchase orders
• Build and maintain strong relationships with customers 
• General administration duties 

To Be Successful as a Customer Service Advisor:

You may have previous experience working as a Customer Service Advisor, Hire Desk Controller, Hire Desk Controller, Hire Negotiator, Hire Administrator, Plant Controller, Plant Coordinator, Plant Administrator, Rental Manager, Rental Coordinator, Hire and Sales Controller or similar. 

APPLY NOW or contact Georgina on (phone number removed) to find out more on this Customer Service Advisor role! 

• Making outbound and receiving inbound calls to discuss and resolve overdue payments
• Communicating with customers through digital platforms such as SMS, email, and online chat
• Advising customers in financial difficulty with care and understanding, offering practical, FCA-compliant solutions
• Making informed decisions that balance customer circumstances with business requirements
• Maintaining a high standard of service and professionalism in every interaction
• Ensuring full adherence to internal policies and regulatory standards
• Supporting wider business teams where needed

• Previous experience in a collections, credit control, or similar customer service role
• A strong understanding of FCA regulations and Treating Customers Fairly principles
• Confidence in handling difficult conversations with empathy and resilience
• Excellent verbal and written communication skills
• Strong PC literacy, including Microsoft Office
• The ability to prioritise tasks, work under pressure, and maintain attention to detail
• A positive attitude, team spirit, and the drive to go above and beyond

• Competitive salary with genuine opportunities for progression
• Flexible hybrid working arrangements (split between home and office)
• Comprehensive benefits package including private healthcare and discounted gym memberships
• A collaborative and supportive culture that values innovation, inclusion, and development
• Regular training and a clear pathway to grow your career within financial services

Job Title: Customer Service Coordinator -  Manufacturing/Engineering

About the Role:
We’re looking for a proactive and detail-oriented Customer Service Coordinator  to join our team. In this role, you’ll be the first point of contact for our customers, ensuring a high level of service while supporting the smooth operation of order processing and forecast management. You’ll play a key role in driving continuous improvement and supporting internal teams to meet business goals.

Key Responsibilities:

• Act as the primary contact for customer enquiries, liaising with internal departments as needed.
• Manage customer orders and forecasts, ensuring accurate entry into the SAP system.
• Provide timely updates on order status and resolve customer queries efficiently.
• Participate in monthly forecasting review meetings and maintain forecast accuracy.
• Create internal purchase orders for finished goods and coordinate drop shipments.
• Support the standardisation of customer service processes and contribute to continuous improvement initiatives.
• Collaborate closely with internal teams to ensure timely and accurate order fulfilment.
• Maintain a safe working environment and comply with all HSE policies and procedures.

What We’re Looking For:

• Strong working knowledge of Microsoft Office, especially Excel.
• Excellent communication skills—both written and verbal.
• High attention to detail and strong organisational skills.
• Proven experience in a customer service or internal sales role.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach.

Desirable:

• Experience using SAP.
• Familiarity with international sales and freight processes.
• Ability to analyse data and generate reports.

Qualifications:

• GCSEs (or equivalent) in Maths and English (Grade 4+/A–C) required.
• College degree or equivalent work experience preferred.

If you are ready to take the next step in your career, apply to - (url removed) 
 

Customer Support Representative - 26k - Bedford

Platform Recruitment have partnered with a mechanical manufactuer who arelooking to recruit aproactiveCustomer Support Representative to join theirteam. This role is key to delivering excellent customer service and ensuring smooth operational processes, including order entry and forecast management.

Key Responsibilities:

• Act as the first point of contact for customer enquiries

• Process customer orders and forecasts in SAP

• Provide regular updates on order status and resolve customer issues

• Support monthly forecasting reviews and maintain customer forecast data

• Create internal purchase orders for drop shipments

Key Skills & Experience:

• Strong communication skills

• Excellent attention to detail and organisational skills

• Good working knowledge of Microsoft Office, especially Excel

• Experience in customer service and working cross-functionally

If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.

• 28k pro rata salary
• Standard office hours, Monday to Friday
• A supportive environment where your communication skills and attention to detail will shine

• Someone with great people skills and a proactive attitude
• Previous customer service experience preferred
• Available immediately for ongoing temp support

Customer Service Advisor- IMMEDIATE START. Join a friendly working environment where no two days are the same.  No weekend work and this is an impressive opportunity to progress your career. Based in Northampton! 

Benefits for the Customer Service Advisor:

• Salary up to £27k DOE 
• Monday-Friday working hours 8am-5pm
• Up to 25 days holiday plus bank holidays
• Pension Scheme
• Company bonus scheme
• Permanent position

Responsibilities of the Customer Service Advisor:

• Dealing with customer enquiries 
• Process on/off hires of equipment 
• Providing quotations, checking purchase orders
• Build and maintain strong relationships with customers 
• General administration duties 

To Be Successful as a Customer Service Advisor:

You may have previous experience working as a Customer Service Advisor, Hire Desk Controller, Hire Desk Controller, Hire Negotiator, Hire Administrator, Plant Controller, Plant Coordinator, Plant Administrator, Rental Manager, Rental Coordinator, Hire and Sales Controller or similar. 

APPLY NOW or contact Georgina on (phone number removed) to find out more on this Customer Service Advisor role! 

Hybrid Customer Care Advisor (6 Month Contract) | 28,000
Location: Hybrid - 2- 3 days office-based, 2 days remote

We're looking for an experienced Customer Service professional to join a growing business that prides itself on delivering an outstanding customer experience. As part of the Customer Care team, you'll be the first point of contact for customers, providing efficient, empathetic, and solutions-focused support across multiple channels.

This is a varied and fast-paced role where you'll handle a wide range of enquiries, from orders and deliveries to returns and general account support. We're seeking individuals who are passionate about helping people, thrive in a busy environment, and enjoy working collaboratively as part of a supportive team.

• Provide a friendly, professional, and customer-first service across phone, email, live chat, and social media.

• Resolve enquiries relating to orders, deliveries, returns, and refunds with efficiency and care.

• Liaise with courier partners, warehouses, and internal departments to manage customer needs effectively.

• Build strong customer relationships and take initiative in finding the best solutions.

• Work closely with colleagues across the business to improve customer experience.

• Monday to Friday standard shifts.

• 1 in every 3 Saturdays.

• 1-2 late shifts per week (11:30am - 8:00pm).

• Previous experience in a customer service role (office-based or contact centre experience desirable).

• Excellent written and verbal communication skills, with strong attention to detail.

• Ability to manage multiple tasks effectively in a fast-paced environment.

• A proactive problem-solver with a positive, customer-first mindset.

• Highly organised, adaptable, and reliable.

• Salary of 28,000.

• Hybrid working (3 days in office, 2 days from home).

• 25 days holiday (plus bank holidays) - Pro rata.

• Discretionary bonus scheme.

• Opportunity to develop your skills in a supportive and collaborative environment.

BBBH34368