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Job Description Position title: HR Advisor Department: Human Resources Report to: HR Manager Location: Office based - Unit 3.1D - 3.1E, 20-22 Union Road, London, SW4 6JP Employment type: Full time Salary range: Date prepared: September 2025 Position Summary The HR Advisor supports both strategic and operational HR functions, working closely with the HR Manager, Area Managers, and wider business to ensure smooth delivery of HR services across the organisation. The HR Advisor will provide guidance on employment matters, manage end-to-end recruitment and onboarding, ensure compliance with employment legislation (including KCSiE requirements), and play a vital role in supporting employee engagement initiatives. Qualifications and Experience Essential: Previous experience in an HR role supporting a diverse workforce, ideally including both office and field-based employees. Strong working knowledge of UK employment law and HR best practices. Excellent written and verbal communication skills, with the ability to communicate effectively across multiple levels and languages. Strong attention to detail, with experience managing confidential data. Ability to prioritise tasks in a fast-paced environment and manage multiple deadlines. Competency in Microsoft Office Suite (Word, Excel, Outlook). Desirable: CIPD Level 5 (or working towards it). Experience supporting TUPE transfers and working in education or facilities management sectors. Multilingual abilities (Spanish, Polish, Portuguese) are a strong advantage. Key Skills Strong interpersonal and communication skills Strong organisational and time management skills. High attention to detail and accuracy in data entry, documentation, and reporting Proactive and solution-focused approach to problem solving Discretion, confidentiality, and professional integrity. Confident in supporting Area Managers with HR processes and policy application Proficiency in Microsoft Office (Word, Excel, Outlook). A collaborative team player with a positive, flexible attitude Culturally aware and able to work with diverse teams, including non-English speakers Bilingual English / Polish will be an advantage Key Responsibilities 1. Recruitment & Onboarding Support end-to-end recruitment processes for both office and cleaning staff, including drafting job adverts, shortlisting candidates, conducting interviews, and completing compliance checks. Assist Area Managers with the recruitment of cleaning operatives across various contracts. Lead the advertisement of office vacancies through internal and external platforms, ensuring a professional and inclusive approach to hiring. Prepare employment contracts for cleaning staff and ensure timely and accurate setup of new employees in SAP. Manage the full onboarding process, including issuing contracts, verifying right-to-work documents and references, and updating all relevant systems. Ensure compliance with school-specific vetting requirements, including DBS checks, overseas vetting, and signed vetting declarations, in line with Keeping Children Safe in Education (KCSiE) guidance. Maintain and monitor the DBS expiry report, ensuring renewal requests are issued in a timely manner. Manage the ordering and distribution of uniforms for cleaning staff. 2. Employee Relations & Compliance Support the HR Manager in managing TUPE transfers in line with legal requirements and operational needs. Maintain accurate, up-to-date employee records across HR systems, including SAP. Prepare contract variations for cleaning staff in response to contractual or operational changes. Support the processing of employee leavers, including generation of P45s and updating systems accordingly. Assist with visa and passport requests and documentation, ensuring records are compliant and complete. Support HR compliance initiatives, including maintaining documentation and assisting with Investors in People accreditation. Draft, manage, and respond to HR-related correspondence, ensuring all communications reflect the company’s tone and branding. 3. Employee Relations & Support Provide day-to-day advice and support to managers and employees on employment law, HR policies, and people management practices. Support absence management processes, including managing AWOL cases and monitoring zero-target absence performance. Assist with the performance management cycle, including probation reviews, capability assessments, and follow-up actions. Act as a point of contact for employee queries, including support for Spanish, Polish, and Portuguese-speaking staff. Support the coordination of the quarterly appraisal process for cleaning staff and assist in tracking completion. 4. Engagement, Communication & Collaboration Organise and coordinate employee engagement and recognition activities, such as Christmas presents and staff parties for both cleaning and office teams. Notify customers of changes in cleaning staff assigned to school contracts to maintain clear communication and compliance. Translate and support the production of the quarterly company newsletter, ensuring accessibility for multilingual staff. Collaborate with internal departments such as Sales, Marketing, Finance, Operations, and IT to ensure integrated and consistent HR support.
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