71 Policy Claims jobs in the United Kingdom

• Investigating assigned insurance claims thoroughly and impartially.
• Reviewing insurance policies to determine coverage and identify any exclusions.
• Assessing damages or losses and estimating repair or replacement costs.
• Interviewing claimants, witnesses, and other relevant parties.
• Collecting and analysing evidence, including police reports, medical records, and repair estimates.
• Negotiating settlements with claimants or their representatives.
• Preparing detailed reports on claim investigations, findings, and recommendations.
• Managing a caseload of claims efficiently and ensuring timely resolution.
• Adhering to all company policies, procedures, and regulatory requirements.
• Maintaining professional relationships with clients, colleagues, and external partners.

• Previous experience as a claims adjuster or in a related insurance role.
• Strong knowledge of insurance principles, policies, and claims handling procedures.
• Excellent investigative, analytical, and negotiation skills.
• Proficiency in insurance claims management software.
• Strong written and verbal communication skills.
• Ability to work independently and manage a varied workload.
• Relevant professional certifications (e.g., CII) are advantageous.
• High school diploma or equivalent; a degree in a relevant field is a plus.

• Investigate insurance claims thoroughly and impartially.
• Evaluate damages and determine liability or coverage.
• Negotiate settlements with policyholders and claimants.
• Gather information from various sources, including interviews and documentation.
• Communicate claim status and decisions clearly and professionally.
• Maintain accurate and detailed records in the claims management system.
• Ensure compliance with all relevant laws and regulations.
• Manage a portfolio of claims efficiently and effectively.
• Provide excellent customer service to all parties involved.
• Adhere to company policies and claims handling procedures.

• Proven experience in insurance claims handling or a related role.
• Strong understanding of insurance policies and claims processes.
• Excellent analytical, negotiation, and communication skills.
• Ability to work independently and manage time effectively in a remote setting.
• Detail-oriented with strong organisational skills.
• Customer-focused approach.
• Relevant professional qualifications (e.g., CII) are a plus.

• Manage complex insurance claims from intake to settlement.
• Investigate claims thoroughly, gather evidence, and assess damages or losses.
• Interpret policy terms and conditions to determine coverage.
• Negotiate settlements with policyholders and third parties.
• Make sound decisions on claim validity and payout amounts.
• Conduct site inspections and interviews.
• Maintain accurate and detailed claim files.
• Ensure compliance with regulatory requirements and company procedures.
• Provide excellent customer service throughout the claims process.
• Identify potential fraud indicators and escalate as necessary.

• Minimum of 5 years of experience as an Insurance Claims Adjuster.
• Proven ability to manage complex claims and negotiate settlements.
• Strong understanding of insurance policies and claims investigation techniques.
• Excellent analytical, decision-making, and problem-solving skills.
• Exceptional communication, negotiation, and interpersonal abilities.
• Proficiency in claims management software.
• Relevant industry qualifications or certifications are a plus.
• Valid driving license and willingness to travel.

• Investigate, evaluate, and negotiate assigned insurance claims, ensuring accuracy and compliance.
• Conduct detailed assessments of policy coverage, liability, and damages for complex claims.
• Communicate effectively with policyholders, claimants, legal representatives, and other stakeholders throughout the claims process.
• Appoint and manage third-party experts, such as loss adjusters and medical professionals, as needed.
• Prepare detailed reports and documentation for claim files, outlining findings, decisions, and recommendations.
• Ensure timely and accurate claims payments and settlements.
• Adhere to all company policies, procedures, and regulatory requirements.
• Mentor and provide guidance to junior claims handlers, assisting with their professional development.
• Identify potential fraudulent claims and escalate as appropriate.
• Contribute to the continuous improvement of claims handling processes and best practices.

• Proven experience (5+ years) as a claims adjuster or handler in the insurance industry.
• Strong knowledge of insurance principles, policy wordings, and claims best practices.
• Excellent analytical, negotiation, and communication skills.
• Ability to manage a high volume of complex claims efficiently and effectively.
• Proficiency in claims management software and Microsoft Office.
• Relevant professional qualifications (e.g., CII) are advantageous.
• A commitment to providing exceptional customer service.
• Ability to work collaboratively within a team environment.

• Investigate, evaluate, and settle complex insurance claims efficiently and effectively.
• Interpret policy coverage and apply it to specific claim circumstances.
• Conduct thorough investigations, including interviewing parties involved and reviewing evidence.
• Assess liability, damages, and determine appropriate settlement amounts.
• Negotiate settlements with policyholders, claimants, and their representatives.
• Maintain accurate and detailed claim files, documenting all activities and decisions.
• Manage a caseload of claims from opening to closing, ensuring timely resolution.
• Communicate clearly and professionally with all parties involved in the claims process.
• Adhere to all company policies, procedures, and regulatory requirements.
• Utilize claims management software and digital tools to manage workflow and documentation.

• Proven experience as an Insurance Claims Adjuster, with a focus on handling complex claims.
• In-depth knowledge of insurance policies, claims handling procedures, and relevant laws.
• Strong analytical, investigative, and problem-solving skills.
• Excellent negotiation and communication abilities.
• Proficiency in claims management software.
• Ability to work independently and manage a remote workload effectively.
• Strong organizational and time-management skills.
• Relevant insurance certifications (e.g., ACII) are advantageous.
• A dedicated home office space with reliable internet connectivity.

• Investigate and evaluate insurance claims for property damage.
• Conduct thorough site inspections to assess the extent of damage and determine cause.
• Interpret policy coverage and apply it to specific claim circumstances.
• Communicate effectively with policyholders, providing updates and explanations.
• Negotiate fair and equitable settlements with claimants.
• Manage a caseload of claims from initial report to closure.
• Obtain and review relevant documentation, including repair estimates and invoices.
• Liaise with external parties such as contractors, engineers, and legal professionals.
• Maintain accurate and detailed claim records in the company system.
• Ensure compliance with all regulatory requirements and company procedures.

• Proven experience in insurance claims adjusting or a related role.
• Knowledge of property insurance policies and claims handling procedures.
• Excellent investigative and analytical skills.
• Strong negotiation and conflict resolution abilities.
• Exceptional customer service and communication skills.
• Proficiency in MS Office Suite and claims management software.
• Ability to work independently and manage time effectively.
• Valid UK driving license and willingness to travel.
• Attention to detail and accuracy in record-keeping.
• Professional certifications (e.g., CII) are advantageous.

• Investigate, evaluate, and settle complex insurance claims in accordance with policy terms and conditions.
• Conduct thorough investigations, gather relevant documentation, and interview involved parties.
• Determine coverage, liability, and damages for assigned claims.
• Negotiate settlements with policyholders and claimants in a fair and timely manner.
• Maintain accurate and detailed claim files, documenting all activities and decisions.
• Ensure compliance with all relevant insurance regulations and company policies.
• Collaborate with legal counsel, engineers, and other specialists as needed to resolve claims.
• Provide exceptional customer service to policyholders throughout the claims process.
• Identify potential fraud and escalate suspicious claims for further investigation.
• Contribute to the continuous improvement of claims handling processes and best practices.
• Mentor and provide guidance to junior claims adjusters.

• Proven experience as a Claims Adjuster, with a focus on handling complex claims.
• In-depth knowledge of insurance policies, claims procedures, and relevant legislation.
• Excellent investigation, negotiation, and analytical skills.
• Strong written and verbal communication abilities.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to work independently and manage a caseload effectively.
• Relevant professional certifications (e.g., ACII) are highly desirable.
• Bachelor's degree in Business, Finance, or a related field is preferred.

Claims Advisor

Location : Peterborough

Hours : Monday - Friday 0845 - 1715

Salary : £23000 - £24000

We are looking for a candidate with excellent communication ability to recruit into our clients Claims team, bringing experience with customer calls.

Essential skills - Previous insurance experience. 

Role

• Developing a good relationship with all clients by providing a personal service and undertaking regular contact calls to meet client requirements.
li>Skilful communications by phone, email and written correspondence and by demonstrating capabilities to deal with a wide variety of claims. li>Recording accurately all events / details and actions relating to specific individuals on the database. li>Work proactively to process claims by contact with the client and the Service Providers. li>Ensure a thorough understanding of the cover purchased by a client to differentiate between eligible and ineligible claims. li>Ensure that all relevant data and scans are entered into the database.
• Be able to account for actions relating to claims by using methodical accurate data input methods.
• Takes required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager.
li>Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes. li>Take appropriate incoming calls and handle as necessary, Log all calls to the individual client record on the database. li>Meet targets and take responsibility for own performance.
• Remain abreast of current processes and services offered by the company and be aware of changes to legislation by the Financial Conduct Authority (FCA). Cascade any information / changes in legislation to work colleagues.

Benefits

< i>Attendance Bonus.
• Great Annual Leave Benefit including additional family days.
• Free Worldwide Multi Trip Travel Insurance Cover and discounted rate for family members.
• Cash benefits linked to Personal Accident, Life Cover and Critical Illness.
• Monthly Employee Rewards Scheme.
• Commitment to Employee Learning and Development.
• Access to Wellbeing Services and Discount Scheme.
• Free tea, coffee and fresh fruit.

Claims Advisor

Location : Peterborough

Hours : Monday - Friday 0845 - 1715

Salary : £23000 - £24000

We are looking for a candidate with excellent communication ability to recruit into our clients Claims team, bringing experience with customer calls.

Essential skills - Previous insurance experience. 

Role

• Developing a good relationship with all clients by providing a personal service and undertaking regular contact calls to meet client requirements.
li>Skilful communications by phone, email and written correspondence and by demonstrating capabilities to deal with a wide variety of claims. li>Recording accurately all events / details and actions relating to specific individuals on the database. li>Work proactively to process claims by contact with the client and the Service Providers. li>Ensure a thorough understanding of the cover purchased by a client to differentiate between eligible and ineligible claims. li>Ensure that all relevant data and scans are entered into the database.
• Be able to account for actions relating to claims by using methodical accurate data input methods.
• Takes required actions to resolve potential and existing complaints, discussing any complaints or claims that may become contentious with the Customer Service Manager.
li>Undertake Financial Conduct Authority (FCA) Training as required and keep yourself up to date with any relevant regulation changes. li>Take appropriate incoming calls and handle as necessary, Log all calls to the individual client record on the database. li>Meet targets and take responsibility for own performance.
• Remain abreast of current processes and services offered by the company and be aware of changes to legislation by the Financial Conduct Authority (FCA). Cascade any information / changes in legislation to work colleagues.

Benefits

< i>Attendance Bonus.
• Great Annual Leave Benefit including additional family days.
• Free Worldwide Multi Trip Travel Insurance Cover and discounted rate for family members.
• Cash benefits linked to Personal Accident, Life Cover and Critical Illness.
• Monthly Employee Rewards Scheme.
• Commitment to Employee Learning and Development.
• Access to Wellbeing Services and Discount Scheme.
• Free tea, coffee and fresh fruit.