105 Practice Manager jobs in the United Kingdom
Practice Manager
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Job summary
We are seeking an experienced Practice Manager to oversee the day-to-day operations of the surgery, ensuring the continued delivery of safe, efficient, and high-quality care.
This is a full-time, on-site role (Monday to Friday) , with working hours typically between 08:0016:00 or 08:3016:30 . The successful candidate will play a key leadership role in managing finances, compliance, HR, and operational performance, while working closely with the GP Partners and wider team.
Youll attend weekly partner meetings and monthly staff meetings , ensuring effective communication and alignment across all teams. The practice offers a positive working environment, no weekend commitments , and free on-site parking .
Main duties of the job
The Practice Business Manager will be responsible for the overall leadership and operational management of the practice, ensuring the smooth day-to-day running of services, effective staff performance, and financial efficiency. This includes managing budgets, overseeing HR and recruitment processes, maintaining compliance with CQC and NHS contractual requirements, and supporting continuous improvement initiatives. The role involves developing policies and systems, coordinating meetings and reports, leading on quality and performance targets (including QOF), and ensuring a safe, high-performing, and patient-focused environment. The post holder will work closely with GP Partners and senior staff to drive strategic development, support staff training and wellbeing, and maintain strong communication within the practice and with external stakeholders
About us
This is a well-established and highly respected GP practice, caring for a large patient population. The practice has a long-standing reputation for delivering high-quality, patient-centred care, supported by a friendly and experienced clinical and administrative team.
It is a training practice using EMIS Web, with a stable partnership and an ethos built on teamwork, ambition, and a commitment to high clinical standards. Many members of staff, including doctors and nurses, have been with the practice for over 20 years, creating a supportive and collaborative working culture.
You will be joining a strong clinical team comprising GP Partners, Salaried GPs, and several clinicians on site daily. The wider team includes Nurses, Nurse Practitioners, and an ANP, supported by a dedicated reception and administrative team led by a Reception/Admin Manager.
Job description
Job responsibilities
Primary Responsibilities
The following are the core responsibilities of the practice business manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The practice business manager is responsible for:
a. Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
b. Functional management of all clinical and administrative staff
c. Direct line management of the following staff: (Deputy Practice Manager, Administration Manager, Reception Manager, Senior Administrator, Senior Receptionist and Practice Sister/Nurse)
d. Managing the recruitment and retention of staff; develop, implement and embed an effective succession plan
e. Establishing, reviewing and regularly updating Job Descriptions and Person Specifications, ensuring all staff are legally and gainfully employed
f. Developing, implementing and embedding an effective staff appraisal process
g. Implementing effective systems for the resolution of disciplinary and grievance issues
h. Maintaining an effective overview of HR legislation
i. Managing the financial elements of the practice, including budgets, petty cash, etc. seeking to maximise income and reduce expenditure
j. Managing contracts for services i.e. cleaning, gardening, window cleaning etc. 4 k. Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented
l. Briefing partners on all financial matters, including forecasting
m. Managing and processing partners drawings, PAYE and pensions for practice staff
n. Ensuring the practice has appropriate insurance cover
o. Developing, implementing and embedding an efficient business resilience plan (BRP)
p. Coordinating the reviewing and updating of all practice policies and procedures
q. Leading change and continuous improvement initiatives; coordinating all projects within the practice
r. Coordinating and leading the compilation of practice reports and the practice development plan (PDP)
s. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)
t. Managing the procurement of practice equipment, supplies and services
u. Adopting a strategic approach to the management of all patient services matters
v. Developing, implementing and embedding an effective communication strategy (internal and external)
w. Ensuring the practice maintains compliance with its NHS contractual obligations
x. Actively encouraging and promoting the use of patient online services
y. Liaising at external meetings as required
z. Marketing the practice appropriately
aa. Supporting the management of the Patient Participation Group bb. Supporting the management of all complaints
cc. The management of the premises, including health and safety aspects such as risk assessments and mandatory training
dd. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
Secondary Responsibilities
In addition to the primary responsibilities, the practice manager may be requested to:
a. Deputise for the partners at internal and external meetings
b. Act as the primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders
Person Specification
Qualifications
Essential
- Educated to degree level in healthcare or business;
- Good standard of education with excellent literacy and
- numeracy skills;
- Leadership and/or Management Qualification.
Desirable
- AMSPAR Qualification
Experience
Essential
- Experience in working with the general public ;
- Experience in managing accounting procedures including
- budget and cash flow forecasting;
- Experience of working in a health care setting;
- Experience in managing large multidisciplinary teams;
- Experience in performance management, including appraisal
- writing, staff development and disciplinary procedures;
- Experience in successfully developing and implementing
- projects;
- Experience in workforce planning, forecasting and
- development;
- Experience in chairing meetings, producing agendas and
- minutes.
Desirable
- NHS / Primary Care General Practice experience;
- Relevant health and safety experience.
Practice Manager
Posted today
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Practice Manager (Credit Control Focus)
Location: London (80% remote / 20% on-site)
Salary: £30,000 per annum
Contract: Full-time
About Technique Health & Fitness
Technique Health & Fitness is a London-based private physiotherapy and sports medicine group. We combine excellent clinical care with efficient, friendly operations — so patients get seamless support from first contact to discharge.
Role overview
We’re hiring a meticulous, people-centred Practice Manager with proven Accounts Receivable & Credit Control experience (ideally in a healthcare or insurance-billed environment). You’ll be the operational heartbeat of the clinic: owning day-to-day admin and patient communications, ensuring billing accuracy, and driving debt recovery with confidence and care. This role suits someone who loves tidy systems, prompt follow-up, and measurable results.
Key responsibilities
Admin & Patient Operations
- Answer and triage all incoming queries (email, online chat, Slack) and take incoming calls.
- Monitor call volumes and recommend adjustments to the reception package as needed.
- Liaise closely with clinicians (physios) and contact patients as required.
- Manage the clinic diary: cancel, book, and reschedule appointments; track attendance and follow-up.
- Place knee-brace orders; log, track, and record order details.
- Track new patients: ensure consent forms completed, files updated, and re-booking arranged.
- Check for failed communications and resolve promptly.
- Inform payroll of new starters/leavers.
- Order and maintain stock levels.
- Monitor monthly lists of patients without upcoming appointments and prompt re-booking.
Billing
- Raise all self-pay appointment invoices accurately and on time.
- Raise deposit invoices where applicable.
- Monitor uninvoiced appointments and liaise with billing to ensure nothing is missed.
Accounts Receivable / Credit Control (Primary Focus)
- Post and reconcile all payments received .
- Review and reconcile remittances against invoices.
- Notify patients of insurance shortfalls , issue invoices, and track settlement .
- Chase all overdue balances —patients, insurance companies, and partners—professionally and persistently until resolved.
- Maintain a clean debtor ledger with clear notes, agreed plans, and escalation where required.
- Produce weekly A/R summaries with actions and risks.
Tools you’ll likely use
- Practice & comms: Cliniko (or similar PMS), Slack, Google Workspace
- Finance: Xero (or similar), card portals, insurer portals
- Tracking: spreadsheets/trackers for A/R, remittances, and aged debt
What good looks like (KPIs)
- DSO (Days Sales Outstanding) trending down and within target.
- Aged debt reduction across 30/60/90+ day buckets.
- Invoice timeliness : same-day/next-day billing on eligible items.
- Shortfall recovery rate consistently high.
- First-response time to patient enquiries within agreed SLAs.
- Re-booking rate and % of active patients with a future appointment improving month-on-month.
- No-show rate reduced through proactive reminders and follow-up.
Skills & experience
Must-haves
- Solid credit control / accounts receivable track record (healthcare, insurance-billed, or SME service environment preferred).
- Confident handling remittances, reconciliations, and payment posting .
- Professional, patient-centric communication—able to chase debt firmly yet empathetically .
- Strong diary and workflow management; detail-driven and highly organised.
- Comfortable with spreadsheets and basic reporting (aged debt, chase logs, reconciliations).
- Data diligence and confidentiality (GDPR compliance).
Nice-to-haves
- Experience with Cliniko (or similar PMS) and Xero .
- Familiarity with UK private medical insurance processes and shortfall handling.
- Experience supporting multi-site or hybrid clinical teams.
Working pattern
- 80% remote / 20% office-based (London).
- Core hours to align with patient and clinician schedules; occasional flexibility during busy periods.
How to apply
Email your CV and a short note on your credit control achievements (e.g., DSO improvements, aged debt reduced, typical monthly recoveries) to with the subject line: Practice Manager (Credit Control Focus) .
Technique Health & Fitness is an equal-opportunities employer. We welcome applications from all qualified candidates and are committed to an inclusive, supportive workplace.
Practice Manager
Posted today
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Do you love being a Practice Manager, you are great at your job and at your happiest when leading a practice that cares about delivering a high standard service to clients and their animals?
Are you looking at moving but don’t want more of the same?
We are three independent practices, with a welcoming team, a place where you will feel valued and supported, whilst being surrounded by passionate people, dedicated to their vocation.
Based on the edge of the South Downs National Park and within 30 mins of beaches on the South coast, this practice is recruiting for growth. A strong leader with a veterinary background is essential, but what is equally important is an empathetic team player who doesn’t mind rolling their sleeves up and getting stuck in from the start.
This practice, with its experienced team, has a collaborative feel, where everyone pulls together when there’s work to be done, but values time outside work. A strong team that wants the best for clients and colleagues. Everyone has a voice, they share opinions, thoughts, case studies, and hold discussions.
The role is nicely varied, working with both SA and livestock practices. It’s an exciting time to join as we have just acquired a smallholder business, and there is the potential to really make your mark in this role.
Working under the supervision of the Directors, you will work across all three sites; you will need people management skills and to be resourceful. Operational responsibilities for staffing, payroll and performance management comes with the role, as well as overseeing H&S compliance.
Proficiency in IT and practice management software are required. You will also have oversight of the financial day-to-day running of the practice and provide input into the strategic direction of the business.
It goes without saying communication skills are key here, not only liaising with colleagues and clients but also with external professionals as well.
A salary of £45- £55k PA DOE. Company pension, with the chance of enhanced holiday or joining their private healthcare scheme. The position is full-time (40-hours/week), although there is some flexibility for the right candidate.
So, what’s next? Please send your CV to
Practice Manager
Posted today
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About the Firm
Blue Heron is a forward-thinking financial advisory firm that offers a comprehensive range of service to both individuals and corporate clients. We specialise in providing tailored financial strategies that help clients achieve their financial goals, whether that's wealth management, retirement planning, investment strategies or estate planning.
At Blue Heron, you will be a part of a small but extremely successful team. Our culture is one of care, collaboration, and mutual support. We value every team member and are committed to your professional growth. We offer development opportunities that allow you to expand your skillset and advance your career within the financial services sector.
About the Role
As the Practice Manager, you will oversee the day-to-day operations of the firm, playing a crucial role in supporting both paraplanners and financial advisors. You will be integral to ensuring the smooth and efficient running of the business, from managing internal processes to enhancing the client experience. Your expertise will be key in delivering the high level of service our firm is known for.
As the Practice Manager, you will play a pivotal role in ensuring the smooth operations of the business.
The benefits
- Salary – up to £45,000 (dependent on experience)
- Bonus opportunities
- Pension Scheme
- Support with professional development
- 22 days holiday, plus bank holidays
- Hybrid working. You must be able to commute to our offices in Cannon Street London
Your responsibilities will include:
- Day to day management of the team, which includes a paraplanner and two administrators.
- Providing operational and administrative support to the Practice Principal.
- Overseeing and coordinating recruitment efforts to support a team of financial advisors.
- Managing and nurturing internal and external relationships.
- Organising and streamlining office operations for maximum efficiency.
- Supporting the planning and execution of company events.
What will you need to succeed?
- Experience in Paraplanning.
- Diploma in Financial Planning.
- A strong understanding of financial services, including the advice process and regulatory requirements.
- Knowledge of business and management principles.
- Expertise in administrative management practices and procedures.
If you're ready to take on a key leadership role and contribute to the success of a thriving financial firm, we'd love to hear from you.
Blue Heron is part of The Openwork Partnership, who are one of the UKs largest and longest established financial advice networks. There are many benefits of being part of something bigger including the ownership structure - The Openwork Partnership is owned by its firms, Bain Capital and its employees so is somewhat of a democracy. It boasts a broad proposition with deep ties to providers and has some serious resources at its disposal. It puts the development of its colleagues, advisers and firm support staff first with its very own Business School. The Openwork Foundation, who have donated over £22m to UK registered charities since it was founded, is a great opportunity for everyone to get involved and give back to the community it serves.
Practice Manager
Posted today
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Practice Manager / Compliance Solicitor
Location: Merseyside
Salary: Competitive, DOE
Job Type: Full-time, Permanent
I'm working with a long-standing client who is looking to appoint a Practice Manager / Compliance Solicitor to oversee firm-wide compliance, HR, finance, and operational functions. This is a key leadership role offering variety, autonomy, and the chance to shape internal processes across the business.
Key Responsibilities
Compliance & Risk Management
• Act as MLRO and ensure compliance with MLR 2017 and SRA regulations
• Conduct file reviews and coordinate staff training
• Maintain and update firm policies and procedures
Practice Management (HR & Operations)
• Lead on HR matters, including inductions, appraisals, disciplinaries, and exit interviews
• Monitor sickness and holiday records
• Manage recruitment, DBS checks, and staff training (including first aid)
• Maintain accurate personnel files and foster positive staff engagement
Finance Oversight
• Bank reconciliations, VAT financing, and end-of-month reporting
• Liaise with accountants and coordinate annual accounts audit
Accreditations & Renewals
• Lead Lexcel and CQS re-accreditation processes
• Manage insurance renewals (PII, office, cyber)
• Oversee Practising Certificate renewals
Operations & IT
• Liaise with IT providers and manage office maintenance
• Keep the office manual and internal policies current and well-communicated
What We're Looking For
• Qualified solicitor with strong compliance experience
• Solid understanding of MLR 2017 and SRA requirements
• Proven HR and operational management experience
• Excellent organisational and communication skills
What's on Offer
• A collaborative and professional working environment
• Opportunity to lead and shape internal processes
• Competitive salary and benefits package
Practice Manager
Posted today
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Practice Manager | Dental Practice | Up to £38,000
Zachary Daniels is working closely with a fantastic dental brand to recruit a Practice Manager for a hugely successful practice where you will have the chance to make an impact! We have an exciting opportunity for an Ambitious Manager to move into a new role with a practice that is established and performing brilliantly.
We want a Practice Manager .
ZIPC1_UKTJ
Practice Manager
Posted today
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Practice Manager | Dundee | Dental Practice | Up to £40,000
Zachary Daniels is working closely with a fantastic dental brand to recruit a Practice Manager for a hugely successful practice where you will have the chance to make an impact! We have an exciting opportunity for an Ambitious Manager to move into a new role with a practice that is established and performing brilliantly.
We want a Practice.
ZIPC1_UKTJ
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Practice Manager
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Practice Manager | Oxford | Dental Practice | Up to £38,000
Zachary Daniels is working closely with a fantastic dental brand to recruit a Practice Manager for a hugely successful practice where you will have the chance to make an impact! We have an exciting opportunity for an Ambitious Manager to move into a new role with a practice that is established and performing brilliantly.
We want a Practice.
ZIPC1_UKTJ
Practice Manager
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Practice Manager | Heathcare | Up to £42,000 plus bonus
Zachary Daniels is working closely with a fantastic healthcare brand to recruit a Practice Manager for a hugely successful business where you will have the chance to make an impact! We have an exciting opportunity for an Ambitious Manager to move into a new role with a practice that is established and performing brilliantly.
We are keen to spe.
ZIPC1_UKTJ
Practice Manager
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Practice Manager - Buxton Medical Practice
Lead with Purpose at DHU Healthcare!
Are you an experienced and inspiring healthcare leader with a passion for operational excellence? DHU Healthcare is looking for a driven and dynamic Practice Manager to join our Primary Care team at Buxton Medical Practice, where you'll play a pivotal role in shaping service delivery and supporting exceptional patient ca.
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