Senior Store Manager - Fashion Retail
Posted 17 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee all day-to-day operations of the retail store.
- Drive sales performance and achieve store revenue targets.
- Lead, coach, and develop a high-performing store team.
- Ensure exceptional customer service standards are consistently met.
- Manage inventory levels, stock control, and loss prevention strategies.
- Implement visual merchandising guidelines to create an attractive store presentation.
- Monitor store budget, manage expenses, and optimize profitability.
- Ensure compliance with all health, safety, and company policies.
- Build strong relationships with customers and foster brand loyalty.
- Analyze sales data and market trends to inform business decisions.
- Significant experience in retail store management, with a strong understanding of fashion retail.
- Proven ability to lead and motivate a team to achieve sales targets.
- Excellent customer service and interpersonal skills.
- Strong commercial acumen and understanding of retail KPIs.
- Experience with inventory management and visual merchandising.
- Ability to work flexible hours, including evenings and weekends.
- Passion for fashion and a commitment to brand excellence.
Senior Merchandising Manager - Fashion Retail
Posted 19 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement comprehensive merchandising strategies to maximize sales and profitability.
- Analyze sales data, market trends, and competitor activity to identify opportunities and threats.
- Plan and manage product assortments for different store formats and online channels.
- Optimize inventory levels to meet demand while minimizing stock holding costs.
- Collaborate with the buying team to shape product sourcing and development.
- Work with the marketing team to ensure effective product promotion and campaigns.
- Oversee the visual merchandising guidelines and execution in stores.
- Develop and manage departmental budgets and sales forecasts.
- Lead, mentor, and develop a team of merchandisers and assistants.
- Present merchandising plans and performance reviews to senior management.
- Bachelor's degree in Business, Marketing, Fashion Merchandising, or a related field.
- Minimum of 7 years of experience in retail merchandising, with a strong focus on fashion.
- Proven track record of successfully managing product assortments and driving sales growth.
- Strong analytical skills with experience in sales forecasting, inventory management, and performance analysis.
- Excellent understanding of the fashion retail market and consumer behaviour.
- Strong leadership and team management abilities.
- Exceptional communication, presentation, and negotiation skills.
- Proficiency in retail merchandising software and MS Office Suite.
- Ability to work effectively in a hybrid environment, balancing remote and in-office responsibilities.
Store Manager - High-End Fashion Retail
Posted 15 days ago
Job Viewed
Job Description
As the Store Manager, you will oversee all aspects of store operations, including staff management, visual merchandising, inventory control, and sales performance. You will cultivate a customer-centric environment, ensuring every client receives personalized attention and assistance. Your role will involve recruiting, training, and developing store associates, fostering a positive and high-achieving team culture. You will also be responsible for achieving sales targets, managing store budgets, and maintaining operational efficiency. A keen eye for fashion trends and a passion for luxury retail are essential. You will work closely with the regional management team to implement brand strategies and drive store profitability.
Key responsibilities include:
- Leading and motivating the store team to achieve sales and customer service targets.
- Managing daily store operations, including opening and closing procedures.
- Recruiting, training, and developing sales associates.
- Implementing visual merchandising standards to create an appealing store environment.
- Managing inventory levels, conducting stock takes, and minimizing shrinkage.
- Ensuring a consistently high level of customer service is delivered.
- Handling customer inquiries, feedback, and resolving complaints effectively.
- Controlling store expenses and managing operational budgets.
- Maintaining store safety and security standards.
The ideal candidate will have proven experience as a retail manager, preferably within the fashion or luxury goods sector. Strong leadership, communication, and interpersonal skills are essential. You should possess excellent sales acumen, a passion for customer service, and a proven ability to drive results. Experience with retail management systems and visual merchandising principles is required. This is an exciting opportunity to join a leading brand and make a significant impact on its success in Milton Keynes, Buckinghamshire, UK . If you are a results-oriented leader with a flair for fashion, we encourage you to apply.
E-commerce Marketing Manager - Fashion Retail
Posted 17 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement integrated e-commerce marketing strategies to achieve sales targets and key performance indicators (KPIs).
- Manage and optimize all paid advertising campaigns, including PPC, social media advertising, and display advertising, ensuring a positive ROI.
- Oversee content creation for the website, email marketing, and social media platforms, ensuring brand consistency and compelling messaging.
- Plan and execute email marketing campaigns, including newsletters, promotional emails, and abandoned cart sequences, to drive conversions and customer retention.
- Manage social media presence across relevant platforms, engaging with the community, running campaigns, and analyzing performance.
- Collaborate with the web development team to ensure a seamless and optimized user experience on the e-commerce website.
- Analyze website traffic, sales data, and marketing campaign performance using tools like Google Analytics, and provide actionable insights and recommendations.
- Stay up-to-date with the latest e-commerce trends, digital marketing technologies, and competitor activities.
- Manage the marketing budget effectively, allocating resources to maximize impact.
- Work closely with the merchandising and design teams to align marketing efforts with product launches and seasonal promotions.
- Contribute to the overall brand strategy and customer acquisition efforts.
- Proven experience as an E-commerce Marketing Manager or similar role, preferably within the fashion or retail sector.
- Demonstrated success in developing and executing data-driven marketing campaigns that have driven significant sales growth.
- Strong understanding of SEO, SEM, PPC, social media marketing, email marketing, and content marketing.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento) and digital marketing tools (e.g., Google Analytics, SEMrush, Mailchimp).
- Excellent analytical and problem-solving skills, with the ability to interpret complex data.
- Creative mindset with strong copywriting and content creation abilities.
- Excellent communication, collaboration, and project management skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- A passion for fashion and a keen eye for trends.
- Experience with A/B testing and conversion rate optimization (CRO).
Store Manager - High-End Fashion Retail
Posted 19 days ago
Job Viewed
Job Description
Retail Store Manager - Fashion & Apparel
Posted 17 days ago
Job Viewed
Job Description
Sales Associate
Posted today
Job Viewed
Job Description
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Sales Associate
Posted 3 days ago
Job Viewed
Job Description
About Us: 24 Hours
Location : Milton Keynes
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
Sales Associate
Posted 8 days ago
Job Viewed
Job Description
About Us: 6 Hours
Location: Bedford
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Sales Associate
Posted today
Job Viewed
Job Description
About Us: 24 Hours
Location : Milton Keynes
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.