16 Private Healthcare jobs in the United Kingdom

Clinic Manager (Private Healthcare)

Borehamwood, Eastern LIBERTY RESOLVE LIMITED

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Job Description

permanent
Job Title: Clinic Manager – Private Healthcare (Fertility) Location: Borehamwood, Hertfordshire (driver required due to location) Salary: £35,000 rising to £0,000 after probation performance-related bonus Hours: 40 per week, occasional weekends as required Holidays: 23 days bank holidays Contract: Permanent Start: ASAP About the Clinic: We represent a high-end private fertility clinic in Borehamwood that has grown organically and is committed to patient-first care. The team is professional, passionate, and focused on delivering the highest standards of treatment and support. The Role: We are seeking a Clinic Manager with proven managerial experience in healthcare. This is an operationally focused role, responsible for: Driving efficiency and raising standards of patient care Managing and supporting clinic teams and liaising with team leads Ensuring patient satisfaction through improved processes and communication Overseeing day-to-day operations and supporting growth Rewards & Bonus: Base salary: 5,000 (rising to 0,000 upon successful completion of 6-month probation) Performance bonus: Up to ,000 annually, based on IVF cycle growth 10% cycle increase over 12 months = ,500 bonus 15% cycle increase over 12 months = ,000 bonus Bonus payable after 12 months’ service, tied directly to the manager’s contribution to clinic growth and patient outcomes Requirements: Previous management experience within healthcare (fertility experience an advantage, but not essential) Strong operational and organisational skills Ability to lead teams, improve processes, and enhance patient care Eligible to work in the UK Why Apply? This is a rare opportunity to step into a leadership role in a high-performing private fertility clinic. You’ll be working with a committed, supportive team and will directly contribute to improving patient care and clinic success. If you are an experienced healthcare manager looking to specialise in fertility, we would love to hear from you.
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Clinic Manager (Private Healthcare)

Borehamwood, Eastern LIBERTY RESOLVE LIMITED

Posted today

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Job Description

Job Title: Clinic Manager – Private Healthcare (Fertility)

Location: Borehamwood, Hertfordshire (driver required due to location)

Salary: £35,000 rising to £0,000 after probation + performance-related bonus

Hours: 40 per week, occasional weekends as required

Holidays: 23 days + bank holidays

Contract: Permanent

Start: ASAP


About the Clinic:

We represent a high-end private fertility clinic in Borehamwood that has grown organically and is committed to patient-first care. The team is professional, passionate, and focused on delivering the highest standards of treatment and support.


The Role:

We are seeking a Clinic Manager with proven managerial experience in healthcare. This is an operationally focused role, responsible for:

  • Driving efficiency and raising standards of patient care
  • Managing and supporting clinic teams and liaising with team leads
  • Ensuring patient satisfaction through improved processes and communication
  • Overseeing day-to-day operations and supporting growth


Rewards & Bonus:

  • Base salary: 5,000 (rising to 0,000 upon successful completion of 6-month probation)
  • Performance bonus: Up to ,000 annually, based on IVF cycle growth
  • 10% cycle increase over 12 months = ,500 bonus
  • 15% cycle increase over 12 months = ,000 bonus
  • Bonus payable after 12 months’ service, tied directly to the manager’s contribution to clinic growth and patient outcomes


Requirements:

  • Previous management experience within healthcare (fertility experience an advantage, but not essential)
  • Strong operational and organisational skills
  • Ability to lead teams, improve processes, and enhance patient care
  • Eligible to work in the UK


Why Apply?

This is a rare opportunity to step into a leadership role in a high-performing private fertility clinic. You’ll be working with a committed, supportive team and will directly contribute to improving patient care and clinic success. If you are an experienced healthcare manager looking to specialise in fertility, we would love to hear from you.

This advertiser has chosen not to accept applicants from your region.

Senior Front of House Receptionist - Private healthcare clinic

London, London £30000 - £34000 Annually Office Angels

Posted 1 day ago

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Job Description

permanent

Job Advertisement: Senior Front of House Receptionist
Location: W1G
Contract Type: Permanent, Full-time
Salary: 30,000 - 34,000
Working Hours: Monday to Friday, 8:30am - 5:30pm; occasional Saturday

Are you a confident and highly organized individual with a passion for providing exceptional patient care? If so, we want you to join our dynamic team as a Senior Front of House Receptionist!

At our client's private healthcare clinic, we pride ourselves on fostering a supportive and collaborative environment. This is an exciting opportunity to play a pivotal role in ensuring that every patient and visitor receives a warm welcome and a seamless experience from the moment they arrive.

What You'll Do:
As our Senior Front of House Receptionist, you will:

Lead with Excellence:

  • Take ownership of the reception area, ensuring it is a professional and welcoming environment at all times.
  • Manage patient arrivals and waiting areas, maintaining a positive and calm atmosphere.
  • Serve as the first point of escalation for any reception or patient issues, resolving them promptly and professionally.
  • Coordinate daily schedules, communicating proactively with clinicians and the administrative team for smooth operations.

Deliver Outstanding Patient Support:

  • Warmly welcome patients, visitors, and clinicians with a friendly smile.
  • Provide information and assistance to patients while maintaining confidentiality.
  • Support billing processes and handle payments as needed.
  • Encourage patient feedback to continuously improve our service delivery.

Provide Administrative & Medical Secretary Support:

  • Manage phone calls and inboxes, ensuring timely responses.
  • Assist with diary management and correspondence for clinicians.
  • Maintain clinical documentation and manage repeat prescription requests.

Ensure Health & Safety Standards:

  • Conduct regular checks for cleanliness and safety in the reception area.
  • Support fire safety procedures and escalate any maintenance issues as needed.

What We're Looking For:
To succeed in this role, you should have:

  • Significant experience as a Senior Receptionist or in a similar front-of-house position, ideally in healthcare or a professional services setting.
  • Strong organizational and problem-solving skills with a keen ability to take ownership of tasks.
  • Excellent communication skills to handle sensitive situations with professionalism and care.
  • Proficiency in IT systems, including G-Suite (Docs, Sheets, Gmail, Calendar) and ideally patient record systems (e.g., Carebit).
  • A friendly, professional manner with a commitment to delivering excellent patient care and confidentiality.

Join us in making a difference! If you are enthusiastic about providing top-notch service and want to be part of a dedicated team, we would love to hear from you.

Apply Now!
We look forward to welcoming you to our vibrant team!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This advertiser has chosen not to accept applicants from your region.

Senior Health Insurance Underwriter

CV1 1AA Coventry, West Midlands £60000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
We are searching for a highly skilled and experienced Senior Health Insurance Underwriter to join a leading international insurance company. This position is fully remote, allowing you to work from anywhere in the UK. Our client is dedicated to providing comprehensive and affordable health insurance solutions, and they need a seasoned professional to assess risks and determine policy terms for individual and group clients.

Responsibilities:
  • Underwrite health insurance applications, evaluating risks based on medical history, lifestyle, occupation, and other relevant factors.
  • Analyze financial statements, mortality and morbidity data, and industry trends to assess risk exposure.
  • Determine appropriate premium rates, policy terms, and conditions in accordance with company guidelines and risk appetite.
  • Collaborate with sales teams, brokers, and agents to provide underwriting expertise and support.
  • Review and approve or decline insurance applications, ensuring compliance with regulatory requirements and internal policies.
  • Develop and maintain strong relationships with clients and intermediaries, providing clear explanations of underwriting decisions.
  • Identify opportunities for process improvement and contribute to the development of new underwriting tools and guidelines.
  • Mentor and guide junior underwriters, sharing knowledge and best practices.
  • Stay current with changes in healthcare regulations, medical advancements, and market dynamics that may impact underwriting decisions.
  • Participate in ad-hoc projects and provide insights on product development and risk management strategies.

Qualifications:
  • Extensive experience in health insurance underwriting, with a strong track record of managing complex cases.
  • In-depth knowledge of medical terminology, health conditions, and risk assessment principles.
  • Proficiency in underwriting software and systems.
  • Strong analytical, financial, and decision-making skills.
  • Excellent communication, negotiation, and interpersonal abilities.
  • Understanding of relevant insurance regulations and compliance requirements.
  • Ability to work independently, manage a demanding workload, and meet deadlines in a remote setting.
  • Relevant professional certifications (e.g., ACII, LOMA) are highly advantageous.
  • A proactive and detail-oriented approach to risk assessment.
  • Demonstrated ability to build and maintain effective professional relationships.
This is a significant opportunity for an accomplished underwriter to take on a challenging role with a respected insurance provider, enjoying the benefits of a fully remote work environment. The role is associated with our client's operations in **Coventry, West Midlands, UK**, but is open to remote candidates nationwide.
This advertiser has chosen not to accept applicants from your region.

Functional Consultant - Oracle Health Insurance (OHI)

Oracle

Posted 2 days ago

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Job Description

**Job Description**
**This role is based on customer site in Brighton for 3-4 days per week**
**Are you ready to make a real-world impact while achieving your career goals?** Do you excel at translating professional partnerships into customer success? If you're an excellent communicator and problem solver with a passion for empowering business innovation, this is your opportunity to stand out!
Oracle's technology is enabling customers to address the some of world's biggest challenges. We're looking for a Senior Functional Consultant to join the Oracle Financial Services Global Industry Consulting organization in the Brighton (UK) area in driving the growth of our SaaS Health Insurance portfolio. Oracle SaaS Health Insurance is a seamless, industry-leading core Health Insurance solution that redefines the health insurers core processes for health insurers companies worldwide. Join a team of dedicated consultants helping our clients achieve their vision and create the future with us.
**What you'll do**
An experienced independent consulting professional who understands solutions, industry standard methodologies, multiple business processes or technology designs within a product/technology family especially in the Health Insurance domain. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs.
Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
**Responsibilities**
**Key Responsibilities**
+ Lead teams or participate as Lead Functional Consultant to design, configure, test, debug OHI components
+ Understand the functional requirements from the customer and translate those into an OHI configuration design
+ Collaborate with other team members on assignments
+ Estimate tasks and meet milestones and deadlines appropriately
+ Report progress on tasks and projects
+ Participate in Pre-Sales activities for OHI Consulting
+ Mentor (junior) team members
+ Understand and improve consulting best practices
+ Strive for continuous improvement of Implementation Process & standards
+ Travel when necessary
**What we're looking for**
5 years of experience relevant to this position with at least 2 years Consulting experience in essential skill areas preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to the Health Insurance (or Insurance market) and Regulatory reporting.
**Essential Skills**
+ Implementation consulting or IT experience with health insurance domain applications for an UK based Insurance company
+ Affinity with technology. We are looking for a candidate who is genuinely interested in the technology behind the application and has some knowledge of integrations.
+ Proficiency in English - verbal and written
+ Good communication and documentation skills
**Preferred Skills**
+ Knowledge of Health Insurance domain - products, processes and operations and Regulatory reporting for UK
+ Certification in Health Insurance topics
+ Previous work experience on direct customer exposure and Application implementation work
+ Prior experience of working in remote virtual teams
+ Prior experience in integration with other systems such as Financials ERP, Document generation, Payments processing
+ Prior experience in data migration area
+ Affinity with areas such as Cloud, deployment etc.
+ Affinity with latest technologies
**What we'll offer you**
+ A competitive salary with exciting benefits
+ Flexible and remote working so you can do your best work
+ learning and development opportunities to advance your career
+ An Employee Assistance Program to support your mental health
+ Employee resource groups that champion our diverse communities
+ Core benefits such as medical, life insurance, and access to retirement planning
+ An inclusive culture that celebrates what makes you unique
**Create the Future with Us**
This is more than a job - it's a career-defining opportunity to shape the future of health insurance technology with Oracle. If you're ready to bring your expertise to a role that combines innovation, impact, and long-term growth, apply today and build your future with us. _ anticipate being on customer site in Brighton for 3-4 days per week.**
**#LI-VS2**
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.

Functional Consultant - Oracle Health Insurance (OHI)

Oracle

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
**This role is based on customer site in Brighton for 3-4 days per week**
**Are you ready to make a real-world impact while achieving your career goals?** Do you excel at translating professional partnerships into customer success? If you're an excellent communicator and problem solver with a passion for empowering business innovation, this is your opportunity to stand out!
Oracle's technology is enabling customers to address the some of world's biggest challenges. We're looking for a Senior Functional Consultant to join the Oracle Financial Services Global Industry Consulting organization in the Brighton (UK) area in driving the growth of our SaaS Health Insurance portfolio. Oracle SaaS Health Insurance is a seamless, industry-leading core Health Insurance solution that redefines the health insurers core processes for health insurers companies worldwide. Join a team of dedicated consultants helping our clients achieve their vision and create the future with us.
**What you'll do**
An experienced independent consulting professional who understands solutions, industry standard methodologies, multiple business processes or technology designs within a product/technology family especially in the Health Insurance domain. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs.
Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
**Responsibilities**
**Key Responsibilities**
+ Lead teams or participate as Lead Functional Consultant to design, configure, test, debug OHI components
+ Understand the functional requirements from the customer and translate those into an OHI configuration design
+ Collaborate with other team members on assignments
+ Estimate tasks and meet milestones and deadlines appropriately
+ Report progress on tasks and projects
+ Participate in Pre-Sales activities for OHI Consulting
+ Mentor (junior) team members
+ Understand and improve consulting best practices
+ Strive for continuous improvement of Implementation Process & standards
+ Travel when necessary
**What we're looking for**
5 years of experience relevant to this position with at least 2 years Consulting experience in essential skill areas preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to the Health Insurance (or Insurance market) and Regulatory reporting.
**Essential Skills**
+ Implementation consulting or IT experience with health insurance domain applications for an UK based Insurance company
+ Affinity with technology. We are looking for a candidate who is genuinely interested in the technology behind the application and has some knowledge of integrations.
+ Proficiency in English - verbal and written
+ Good communication and documentation skills
**Preferred Skills**
+ Knowledge of Health Insurance domain - products, processes and operations and Regulatory reporting for UK
+ Certification in Health Insurance topics
+ Previous work experience on direct customer exposure and Application implementation work
+ Prior experience of working in remote virtual teams
+ Prior experience in integration with other systems such as Financials ERP, Document generation, Payments processing
+ Prior experience in data migration area
+ Affinity with areas such as Cloud, deployment etc.
+ Affinity with latest technologies
**What we'll offer you**
A competitive salary with exciting benefits
Flexible and remote working so you can do your best work
learning and development opportunities to advance your career
An Employee Assistance Program to support your mental health
Employee resource groups that champion our diverse communities
Core benefits such as medical, life insurance, and access to retirement planning
An inclusive culture that celebrates what makes you unique
**Create the Future with Us**
This is more than a job - it's a career-defining opportunity to shape the future of health insurance technology with Oracle. If you're ready to bring your expertise to a role that combines innovation, impact, and long-term growth, apply today and build your future with us. _ anticipate being on customer site in Brighton for 3-4 days per week.**
**#LI-VS2**
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.

Senior Actuarial Analyst - Life & Health Insurance

EC2N 1AA London, London £65000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is a prestigious insurance provider seeking a highly analytical and driven Senior Actuarial Analyst to join their esteemed Life & Health insurance division. This office-based role, located in the heart of **London, England, UK**, offers a significant opportunity to influence pricing, reserving, and product development within a leading financial services firm. You will play a pivotal role in ensuring the financial health and solvency of the company's insurance products.

As a Senior Actuarial Analyst, your responsibilities will encompass the valuation of insurance liabilities, the pricing of new and existing products, and the development of financial models. You will conduct in-depth analysis of mortality, morbidity, and other relevant data to inform strategic decisions. This role involves close collaboration with underwriting, claims, product management, and finance teams, requiring strong interpersonal and communication skills. You will be expected to present complex actuarial findings clearly and concisely to senior management and regulatory bodies.

We are looking for a candidate who is progressing through actuarial examinations or is a fully qualified actuary. A strong mathematical and statistical background, coupled with meticulous attention to detail, is essential. Experience with actuarial software and programming languages such as Python, R, or VBA is highly desirable. You should possess excellent analytical and problem-solving abilities, with a proven track record of delivering accurate and insightful actuarial work. The ability to manage multiple projects simultaneously, meet strict deadlines, and work effectively within a team environment is crucial for success in this demanding role.

This is an exciting opportunity to build upon your actuarial expertise within a dynamic and supportive work environment. If you are a dedicated professional seeking to make a substantial impact in the insurance industry, we encourage you to apply.

Key Responsibilities:
  • Perform actuarial valuations for life and health insurance products.
  • Develop and maintain pricing models for new and existing insurance products.
  • Analyze mortality, morbidity, and lapse data to inform actuarial assumptions.
  • Assist in the development and implementation of new insurance products.
  • Conduct experience studies and variance analysis.
  • Support regulatory compliance and financial reporting requirements.
  • Collaborate with other departments to provide actuarial insights and support.
  • Develop and utilize actuarial software and analytical tools.
  • Mentor junior actuarial staff and contribute to knowledge sharing.
Qualifications:
  • Bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related quantitative field.
  • Progressing through actuarial examinations (e.g., Institute and Faculty of Actuaries) or fully qualified.
  • Minimum of 4 years of actuarial experience in the life and health insurance sector.
  • Strong understanding of actuarial principles and valuation techniques.
  • Proficiency with actuarial modeling software.
  • Experience with programming languages such as Python, R, or VBA is a significant advantage.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple projects and meet deadlines.
This advertiser has chosen not to accept applicants from your region.
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Senior Actuarial Analyst - Life & Health Insurance

BT1 5DS Belfast, Northern Ireland £65000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a leading insurer, is seeking a talented Senior Actuarial Analyst to join their esteemed team in Belfast, Northern Ireland, UK . This hybrid role offers the exciting prospect of contributing to the financial health and strategic direction of the company's life and health insurance business. You will be responsible for complex actuarial modeling, pricing, reserving, and risk management activities. The ideal candidate possesses a strong quantitative background, a thorough understanding of insurance principles, and is progressing towards or has achieved full actuarial qualification.

Responsibilities:
  • Develop, implement, and maintain complex actuarial models for pricing, reserving, and financial forecasting for life and health products.
  • Analyze insurance risks and evaluate their potential impact on the company's financial position.
  • Perform experience analysis, including mortality, morbidity, and lapse rates, and incorporate findings into models.
  • Assist in the calculation and reporting of statutory and regulatory reserves.
  • Support product development by providing pricing analysis and ensuring profitability targets are met.
  • Contribute to capital modeling and Solvency II reporting requirements.
  • Conduct scenario testing and sensitivity analysis to assess financial resilience.
  • Collaborate with finance, underwriting, and product teams to provide actuarial insights and support business decisions.
  • Stay abreast of regulatory changes and industry best practices affecting actuarial functions.
  • Mentor and guide junior actuarial staff, fostering their professional development.
  • Prepare clear and concise reports and presentations for senior management and regulatory bodies.
  • Identify opportunities for process improvements and efficiencies in actuarial calculations and reporting.
Qualifications and Experience:
  • Bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related quantitative field.
  • Progressing towards or fully qualified as an actuary (e.g., Fellow of the Institute and Faculty of Actuaries, or equivalent).
  • Minimum of 4-6 years of relevant actuarial experience in the life and/or health insurance sector.
  • Proficiency in actuarial modeling software (e.g., Prophet, AXIS, TAS) and advanced Excel skills.
  • Strong programming skills in languages such as VBA, Python, or R are highly desirable.
  • Solid understanding of insurance products, regulations, and accounting principles.
  • Excellent analytical, problem-solving, and quantitative skills.
  • Strong communication and interpersonal skills, with the ability to explain complex actuarial concepts effectively.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
  • Experience with Solvency II or other relevant regulatory frameworks is a plus.
This is an exceptional opportunity to advance your actuarial career within a supportive and forward-thinking organization.
This advertiser has chosen not to accept applicants from your region.

Client Services Director - Medical Communications

Knutsford, North West Prime

Posted 19 days ago

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Job Description

Permanent

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision.  This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional. 

At Prime these values are integral to who we are.  They are there to guide you in your role and support you on your personal journey to success.  They shape our culture and support us in achieving our vision together, as one global team.  

The role

The Client Services Director (CSD) plays a pivotal role in the management of the agency. Reporting to the VP of Medical Communications, the CSD drives strategic account growth, financial performance and operational excellence in line with company vision and values. Key responsibilities include leading client relationships, optimising workflow and financial KPIs, overseeing business development efforts, and ensuring high standards of service delivery. The CSD also contributes to wider agency leadership, supports new business pitches, and mentors team members to ensure long-term success and talent development. With over 10 years of relevant experience, ideally in a full-service med comms agency, the role demands strong leadership, strategic thinking, financial acumen, and outstanding communication and relationship-building skills.

Requirements

    • 10+ years ‘relevant’ experience preferably in a full-service medical communications agency
    • Ideally, a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualification
    • Excellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listen
    • Strong team player
    • Solutions-based, with complex problem-solving ability
    • Visionary leadership
    • Ability to motivate a workforce and lead by example, with effective management and delegation skills
    • Communication and negotiation
    • Presentation skills
    • Understanding of a multi-faceted business operation
    • Strong financial acumen
    • Planning and forecasting
    • Excellent organisational skills, time management and adherence to deadlines
    • High attention to detail
    • Extremely good written and oral communication skills (including presentation skills)

Benefits

  • 33 days annual leave
  • Birthday day off
  • 5% pension contribution
  • Private medical health insurance
  • WORKsmart - allows employees to have flexibility around their start and finish time
  • Hybrid working
This advertiser has chosen not to accept applicants from your region.

Client Services Director - Medical Communications

Cambridge, Eastern Prime

Posted 19 days ago

Job Viewed

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Job Description

Permanent

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision.  This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional. 

At Prime these values are integral to who we are.  They are there to guide you in your role and support you on your personal journey to success.  They shape our culture and support us in achieving our vision together, as one global team.  

The role

The Client Services Director (CSD) plays a pivotal role in the management of the agency. Reporting to the VP of Medical Communications, the CSD drives strategic account growth, financial performance and operational excellence in line with company vision and values. Key responsibilities include leading client relationships, optimising workflow and financial KPIs, overseeing business development efforts, and ensuring high standards of service delivery. The CSD also contributes to wider agency leadership, supports new business pitches, and mentors team members to ensure long-term success and talent development. With over 10 years of relevant experience, ideally in a full-service med comms agency, the role demands strong leadership, strategic thinking, financial acumen, and outstanding communication and relationship-building skills.

Requirements

    • 10+ years ‘relevant’ experience preferably in a full-service medical communications agency
    • Ideally, a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualification
    • Excellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listen
    • Strong team player
    • Solutions-based, with complex problem-solving ability
    • Visionary leadership
    • Ability to motivate a workforce and lead by example, with effective management and delegation skills
    • Communication and negotiation
    • Presentation skills
    • Understanding of a multi-faceted business operation
    • Strong financial acumen
    • Planning and forecasting
    • Excellent organisational skills, time management and adherence to deadlines
    • High attention to detail
    • Extremely good written and oral communication skills (including presentation skills)

Benefits

  • 33 days annual leave
  • Birthday day off
  • 5% pension contribution
  • Private medical health insurance
  • WORKsmart - allows employees to have flexibility around their start and finish time
  • Hybrid working
This advertiser has chosen not to accept applicants from your region.
 

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