389 Process Automation Manager jobs in the United Kingdom
Business Process Improvement Analyst
Posted 1 day ago
Job Viewed
Job Description
Job Title: Business Process Improvement Analyst
Location: Bury St Edmunds - 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer
Job Overview:
We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.
Key Responsibilities:
- Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
- Map and document existing ("as-is") workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
- Design future-state ("to-be") workflows and process strategies, supported by clear documentation and flow diagrams.
- Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
- Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
- Provide timely project updates and communication to stakeholders at all levels.
- Contribute to broader operational improvement initiatives as needed.
Qualifications & Skills:
- Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
- Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
- Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
- Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
- Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
- A positive, solutions-driven approach with excellent verbal and written communication skills.
It would be advantageous for applicants to have the below:
- Previous experience in a Business Analyst or continuous improvement role.
- Further education or professional development in business process improvement or similar.
A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.
Business Process Improvement Analyst
Posted 4 days ago
Job Viewed
Job Description
Job Title: Business Process Improvement Analyst
Location: Bury St Edmunds - 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer
Job Overview:
We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.
Key Responsibilities:
- Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
- Map and document existing ("as-is") workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
- Design future-state ("to-be") workflows and process strategies, supported by clear documentation and flow diagrams.
- Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
- Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
- Provide timely project updates and communication to stakeholders at all levels.
- Contribute to broader operational improvement initiatives as needed.
Qualifications & Skills:
- Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
- Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
- Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
- Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
- Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
- A positive, solutions-driven approach with excellent verbal and written communication skills.
It would be advantageous for applicants to have the below:
- Previous experience in a Business Analyst or continuous improvement role.
- Further education or professional development in business process improvement or similar.
A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.
Business Process Improvement Manager
Posted 7 days ago
Job Viewed
Job Description
The Business Process Improvement Manager will play a key role in supporting ASEE Group’s ability to achieve and maintain sustainable growth. This role is responsible for driving efficiency, consistency, and innovation across the organisation by analysing, improving, and optimising key business processes. Working collaboratively across departments, the successful candidate will help implement strategic improvements that strengthen operational performance, enhance service quality, and ensure the business remains agile, competitive, and fit for future growth
Key Responsibilities / Accountabilities:
• Analyse and evaluate current business processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Optimise workflows to improve productivity, service delivery, and cost efficiency across departments
• Lead and support initiatives that deliver measurable improvements in business performance
• Ensure that business process initiatives align with organisational goals, policies, and compliance requirements
• Support the development, standardisation, and documentation of updated procedures and policies
• Use data, KPIs, and metrics to assess operational performance and process effectiveness
• Conduct root cause analysis, benchmarking, and trend reporting to support decision-making and continuous improvement
• Work closely with cross-functional teams, department heads, and senior management to drive and embed process changes
• Facilitate workshops, working groups, and feedback sessions to engage stakeholders and ensure effective implementation
• Ensure that all improvements comply with relevant legal, regulatory, and internal standards
• Implement and monitor quality control mechanisms to assess the impact of process changes
• Develop training programs and materials to support the rollout of new or revised processes
• Provide coaching and knowledge sharing to foster a continuous improvement mindset across the organisation
• Identify opportunities to adopt or optimise digital tools, systems, and automation solutions
• Stay current with industry trends and emerging technologies to support business transformation • Produce reports and dashboards highlighting key improvements, performance gains, cost savings, and efficiency metrics
• Present findings and recommendations to senior stakeholders, promoting data-driven decision-making
• Analyse customer feedback and journey data to identify process enhancements that improve satisfaction and service quality
• Work with customer-facing teams to implement solutions that enhance the customer experience
Key Skills & Competencies:
• Strong analytical and problem-solving skills
• Proficiency in process improvement methodologies (e.g. Lean, Six Sigma, Kaizen, DMAIC)
• Excellent communication and interpersonal skills
• Ability to lead cross-functional projects and influence stakeholders at all levels
• High attention to detail with a focus on outcomes and business value
• Experience with process mapping and modelling tools (e.g. Visio, Lucidchart, BPMN)
• Change management and project coordination capabilities Qualifications & Experience:
• Degree in Business, Operations Management, Industrial Engineering, or related field (preferred)
• Proven experience in a business process improvement or operations optimisation role
• Certification in Lean Six Sigma or equivalent (desirable)
• Strong understanding of compliance, quality assurance, and performance metrics
Business Process Improvement (BPI) Lead
Posted 4 days ago
Job Viewed
Job Description
Business Process Improvement (BPI) Lead
LOCATION:
Staines or Cheadle
JOB PURPOSE:
This is a key role, responsible for identifying and leading strategic BPI initiatives and managing projects to deliver significant benefits to ADP UK, Ireland and Sweden and support the achievement of organisational objectives. Reports into Director of Business Excellence, UK Ireland and South Africa.
RESPONSIBILITIES:
- Identify opportunities for new strategic BPI initiatives based on in depth understanding of ADP UK, Ireland and Sweden and ESI objectives and analysis of organisational data. Work with leaders at all levels to identify opportunities to address business challenges through BPI initiatives.
- Design and lead workshops utilising process improvement and change leadership methodolgies to drive strategic improvements across ADP UK, Ireland and Sweden.
- Identify and capture requirements for automation (including RPA), implement and provide support for automation tools once live.
- Drive and take ownership of both incremental and transformational change through BPI initiatives as required to meet objectives.
- Develop strong relationships with senior stakeholders including at ExCom and ESI level, demonstrating the value delivered by BPI and ensuring that stakeholders at all levels are bought in and aligned with BPI initiatives.
- Carry out in depth data analysis, ensuring that decisions are data driven and that benefits are quantified and measured.
- Document processes, together with supporting documentation such as standard operating procedures.
- Provide BPI and change management expertise, guidance and support to project teams and stakeholders during the implementation of changes identified through BPI initiatives.
- Build the brand of the UK, Ireland and Sweden Business Excellence BPI team within ADP (for example by acting as a champion for BPI and presenting at town halls).
- Provide thought leadership, identifying and evaluating new BPI and automation tools.
- Deliver Training to Associates on BPI, fostering a culture of continuous improvement.
- Successfully manage projects including the implementation of changes identified through BPI initiatives, in line with established methodology and governance and ensuring robust management of scope, risks, costs and benefit delivery.
- Hold stakeholders accountable for delivering on time and to the required level of quality.
- Escalate issues appropriately, providing potential resolution options.
- Manage the scope of initiatives and projects and ensure that any scope creep is well controlled.
- Report on progress to senior stakeholders including ESI, ExCom, senior R&D and Product leaders.
- Act as UK, Ireland & South Africa lead on ESI initiatives and projects, working closely with the ESI Service Delivery team.
- Develop strong network within ADP globally, identifying and sharing best practice with other countries and business units within ADP.
QUALIFICATIONS & EXPERIENCE:
- Preferably graduate level or equivalent
- 5 years' operational experience, preferably in a professional services environment
- Significant BPI and automation experience
- Experience of successful change leadership
- Experience of leading cross functional project teams
- Project Management qualifications an advantage
- Experience of senior stakeholder management
- Experience of matrix management
COMPETENCIES & SKILLS:
- Ability to work on own initiative.
- Strong leadership, communication, negotiation and interpersonal skills with the ability to effectively present complex information to and influence stakeholders at all levels of the organisation including ExCom and ESI.
- Ability to present effectively to stakeholders at all levels and to both small and large groups.
- Collaborative approach
- Able to build relationships and a strong network at a senior level in the UK, at an ESI level and with BPI and Business Excellence teams globally.
- Focused on delivery, able to identify potential risks to delivery of BPI initiatives early and work proactively to mitigate them.
- Strong Project Management skills with ability to own and drive projects to successful completion.
- Highly organised, proactive and flexible, able to work on own initiative and to effectively prioritise workload.
- Excellent analytical and problem solving skills with the ability to gather and interpret complex data to drive decision making.
- Proficient in the use of Microsoft Visio and Blueworks
- Proficient in the use of Lean 6 Sigma methodology
Travel to other ADP sites will be required.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Business Process Improvement (BPI) Lead
Posted 10 days ago
Job Viewed
Job Description
Business Process Improvement (BPI) Lead
LOCATION:
Staines or Cheadle
JOB PURPOSE:
This is a key role, responsible for identifying and leading strategic BPI initiatives and managing projects to deliver significant benefits to ADP UK, Ireland and Sweden and support the achievement of organisational objectives. Reports into Director of Business Excellence, UK Ireland and South Africa.
RESPONSIBILITIES:
- Identify opportunities for new strategic BPI initiatives based on in depth understanding of ADP UK, Ireland and Sweden and ESI objectives and analysis of organisational data. Work with leaders at all levels to identify opportunities to address business challenges through BPI initiatives.
- Design and lead workshops utilising process improvement and change leadership methodolgies to drive strategic improvements across ADP UK, Ireland and Sweden.
- Identify and capture requirements for automation (including RPA), implement and provide support for automation tools once live.
- Drive and take ownership of both incremental and transformational change through BPI initiatives as required to meet objectives.
- Develop strong relationships with senior stakeholders including at ExCom and ESI level, demonstrating the value delivered by BPI and ensuring that stakeholders at all levels are bought in and aligned with BPI initiatives.
- Carry out in depth data analysis, ensuring that decisions are data driven and that benefits are quantified and measured.
- Document processes, together with supporting documentation such as standard operating procedures.
- Provide BPI and change management expertise, guidance and support to project teams and stakeholders during the implementation of changes identified through BPI initiatives.
- Build the brand of the UK, Ireland and Sweden Business Excellence BPI team within ADP (for example by acting as a champion for BPI and presenting at town halls).
- Provide thought leadership, identifying and evaluating new BPI and automation tools.
- Deliver Training to Associates on BPI, fostering a culture of continuous improvement.
- Successfully manage projects including the implementation of changes identified through BPI initiatives, in line with established methodology and governance and ensuring robust management of scope, risks, costs and benefit delivery.
- Hold stakeholders accountable for delivering on time and to the required level of quality.
- Escalate issues appropriately, providing potential resolution options.
- Manage the scope of initiatives and projects and ensure that any scope creep is well controlled.
- Report on progress to senior stakeholders including ESI, ExCom, senior R&D and Product leaders.
- Act as UK, Ireland & South Africa lead on ESI initiatives and projects, working closely with the ESI Service Delivery team.
- Develop strong network within ADP globally, identifying and sharing best practice with other countries and business units within ADP.
QUALIFICATIONS & EXPERIENCE:
- Preferably graduate level or equivalent
- 5 years' operational experience, preferably in a professional services environment
- Significant BPI and automation experience
- Experience of successful change leadership
- Experience of leading cross functional project teams
- Project Management qualifications an advantage
- Experience of senior stakeholder management
- Experience of matrix management
COMPETENCIES & SKILLS:
- Ability to work on own initiative.
- Strong leadership, communication, negotiation and interpersonal skills with the ability to effectively present complex information to and influence stakeholders at all levels of the organisation including ExCom and ESI.
- Ability to present effectively to stakeholders at all levels and to both small and large groups.
- Collaborative approach
- Able to build relationships and a strong network at a senior level in the UK, at an ESI level and with BPI and Business Excellence teams globally.
- Focused on delivery, able to identify potential risks to delivery of BPI initiatives early and work proactively to mitigate them.
- Strong Project Management skills with ability to own and drive projects to successful completion.
- Highly organised, proactive and flexible, able to work on own initiative and to effectively prioritise workload.
- Excellent analytical and problem solving skills with the ability to gather and interpret complex data to drive decision making.
- Proficient in the use of Microsoft Visio and Blueworks
- Proficient in the use of Lean 6 Sigma methodology
Travel to other ADP sites will be required.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Business Process Continuous Improvement Manager
Posted 1 day ago
Job Viewed
Job Description
A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisational efficiency by analysing, optimising, and streamlining business processes. This individual will drive continuous improvement initiatives, foster a culture of excellence, and ensure alignment with strategic objectives while delivering measurable improvements in productivity, cost-effectiveness, and quality.
Key Responsibilities:
- Develop and implement a Continuous Improvement strategy aligned with business goals.
- Work with all the Heads of Departments (HoDs) to identify the Key departmental and cross functional processes, as well as any process gaps, and areas for improvement.
- Lead workshops and training sessions enhancing Continuous Improvement capabilities across the business.
- Work directly with teams and HoDs on change management to ensure the pace of change is appropriate and that new ways of working are embedded.
- Using methodologies such as Lean or Six Sigma, work with the HoDs to ensure that our processes are fit for purpose (Agile, efficient, resilient to errors, clearly understood, add value with clear accountabilities).
The successful Business Process Continuous Improvement Manager, Hertfordshire, will have:
- 2:1 Bachelor's degree in Engineering, Business Administration, Operations Management or IT Disciplines.
- Lean, Kaizen, or Six Sigma Green Belt certification preferred (Black Belt a plus).
- Proven experience in process improvement and project management, with proficiency in process mapping software and data analysis tools.
- Ability to work cross functionally - working with Operations, Technical, Sales and Marketing, and Finance teams to align processes with business goals.
This is an opportunity to be part of a company that saves lives daily through innovative safety solutions, where your expertise will directly impact transformation and support business growth.
Please note that this is a Fixed Term Contract role (FTC).
APPLY NOW for the Business Process Continuous Improvement Manager, Hertfordshire, by sending your CV and Cover Letter to (url removed).
Business Process Continuous Improvement Manager
Posted 4 days ago
Job Viewed
Job Description
A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisational efficiency by analysing, optimising, and streamlining business processes. This individual will drive continuous improvement initiatives, foster a culture of excellence, and ensure alignment with strategic objectives while delivering measurable improvements in productivity, cost-effectiveness, and quality.
Key Responsibilities:
- Develop and implement a Continuous Improvement strategy aligned with business goals.
- Work with all the Heads of Departments (HoDs) to identify the Key departmental and cross functional processes, as well as any process gaps, and areas for improvement.
- Lead workshops and training sessions enhancing Continuous Improvement capabilities across the business.
- Work directly with teams and HoDs on change management to ensure the pace of change is appropriate and that new ways of working are embedded.
- Using methodologies such as Lean or Six Sigma, work with the HoDs to ensure that our processes are fit for purpose (Agile, efficient, resilient to errors, clearly understood, add value with clear accountabilities).
The successful Business Process Continuous Improvement Manager, Hertfordshire, will have:
- 2:1 Bachelor's degree in Engineering, Business Administration, Operations Management or IT Disciplines.
- Lean, Kaizen, or Six Sigma Green Belt certification preferred (Black Belt a plus).
- Proven experience in process improvement and project management, with proficiency in process mapping software and data analysis tools.
- Ability to work cross functionally - working with Operations, Technical, Sales and Marketing, and Finance teams to align processes with business goals.
This is an opportunity to be part of a company that saves lives daily through innovative safety solutions, where your expertise will directly impact transformation and support business growth.
Please note that this is a Fixed Term Contract role (FTC).
APPLY NOW for the Business Process Continuous Improvement Manager, Hertfordshire, by sending your CV and Cover Letter to (url removed).
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Business Process Continuous Improvement Manager
Posted 4 days ago
Job Viewed
Job Description
A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisa.
WHJS1_UKTJ
Business Process Analyst
Posted 1 day ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth storu200by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
THE OPPORTUNITY
Title: Business Process Analyst
Location: UK (with occasional UK and European travel requirements)
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, youu2019ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, youu2019ll be part of a global workforce that embraces the differences among us. And here, weu2019ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We canu2019t wait to hear about YOU.
**Job summary:**
Iron Mountain is seeking a high-calibre Business Process Analyst to join our team, reporting directly to the Managing Director of Warehousing & Logistics Europe. This is a critical role responsible for defining, optimising, and overseeing end-to-end processes within our Warehouse & Logistics business unit.
You will ensure all processes align with our business goals and customer expectations. Your work will be crucial in continuously improving our operations to drive cost savings, efficiency, and service excellence across our expanding European footprint in contract logistics and on-demand storage.
**Your role in our mission:**
Own and manage end-to-end business processes for warehousing, transportation, and order fulfilment.
Define process standards, KPIs, and service level agreements (SLAs).
Act as the primary liaison between internal stakeholders to ensure alignment on operational goals and performance.
Monitor 3PL performance, identify areas for improvement, and lead root cause analysis.
Support or lead transition and migration projects for new customer and partner onboarding.
Ensure compliance with all regulatory, safety, and quality standards.
Drive continuous improvement initiatives using methodologies such as Lean or Six Sigma.
Partner with IT and business teams to optimise logistics systems (WMS, TMS, ERP).
Ensure data accuracy and reporting transparency across all KPIs.
Manage and communicate the business impacts of any process changes or disruptions.
**Valued skills and experience:**
**Education:** A Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
**Experience:** Demonstrated experience in logistics, supply chain, or process ownership roles.
**Skills & Knowledge:**
Strong knowledge of 3PL operations, contracts, and performance management.
Experience working with WMS, TMS, and ERP systems.
Proven ability to analyse data, map processes, and drive continuous improvement.
Excellent stakeholder management and communication skills.
**Key Competencies:**
Strategic thinking and problem-solving.
Process design and optimisation.
Vendor and stakeholder management.
Analytical and data-driven decision-making.
Change management.
Leadership and collaboration.
If you are a proactive and strategic process owner with a passion for logistics and a track record of driving operational excellence, we encourage you to apply.
Discover what awaits you
**Discover Limitless Possibilities:** Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
**Empowering Inclusion:** Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
**Global Connectivity:** Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
**Championing Individuality:** Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
**Competitive Total Rewards:** supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
**Embrace Flexibility:** Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
**Unleash Your Potential:** Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
**Valuing Every Contribution:** Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
**Pioneering Sustainability:** Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
Category: Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customersu2019 assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091273
Business Process Analyst
Posted 2 days ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
THE OPPORTUNITY
Title: Business Process Analyst
Location: UK (with occasional UK and European travel requirements)
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.
**Job summary:**
Iron Mountain is seeking a high-calibre Business Process Analyst to join our team, reporting directly to the Managing Director of Warehousing & Logistics Europe. This is a critical role responsible for defining, optimising, and overseeing end-to-end processes within our Warehouse & Logistics business unit.
You will ensure all processes align with our business goals and customer expectations. Your work will be crucial in continuously improving our operations to drive cost savings, efficiency, and service excellence across our expanding European footprint in contract logistics and on-demand storage.
**Your role in our mission:**
+ Own and manage end-to-end business processes for warehousing, transportation, and order fulfilment.
+ Define process standards, KPIs, and service level agreements (SLAs).
+ Act as the primary liaison between internal stakeholders to ensure alignment on operational goals and performance.
+ Monitor 3PL performance, identify areas for improvement, and lead root cause analysis.
+ Support or lead transition and migration projects for new customer and partner onboarding.
+ Ensure compliance with all regulatory, safety, and quality standards.
+ Drive continuous improvement initiatives using methodologies such as Lean or Six Sigma.
+ Partner with IT and business teams to optimise logistics systems (WMS, TMS, ERP).
+ Ensure data accuracy and reporting transparency across all KPIs.
+ Manage and communicate the business impacts of any process changes or disruptions.
**Valued skills and experience:**
+ **Education:** A Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
+ **Experience:** Demonstrated experience in logistics, supply chain, or process ownership roles.
+ **Skills & Knowledge:**
+ Strong knowledge of 3PL operations, contracts, and performance management.
+ Experience working with WMS, TMS, and ERP systems.
+ Proven ability to analyse data, map processes, and drive continuous improvement.
+ Excellent stakeholder management and communication skills.
+ **Key Competencies:**
+ Strategic thinking and problem-solving.
+ Process design and optimisation.
+ Vendor and stakeholder management.
+ Analytical and data-driven decision-making.
+ Change management.
+ Leadership and collaboration.
If you are a proactive and strategic process owner with a passion for logistics and a track record of driving operational excellence, we encourage you to apply.
Discover what awaits you
+ **Discover Limitless Possibilities:** Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ **Empowering Inclusion:** Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
+ **Global Connectivity:** Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
+ **Championing Individuality:** Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ **Competitive Total Rewards:** supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ **Embrace Flexibility:** Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ **Unleash Your Potential:** Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ **Valuing Every Contribution:** Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ **Pioneering Sustainability:** Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
Category: Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0091273