208 Process Control jobs in the United Kingdom

Sales Engineer (Process Control Instrumentation)

Cheshire, North West £57000 - £62000 Annually Ernest Gordon Recruitment Limited

Posted 4 days ago

Job Viewed

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Job Description

permanent

Sales Engineer (Process Control Instrumentation)
57,000 - 62,000 (OTE 66K - 72K) + Progression + Autonomy + Flexibility + Home/Field Based
Warrington, Cheshire

Are you a Sales Engineer from a Process Control Instrumentation background or similar looking to progress your career and move into external sales for a global company at the forefront of Electrical Engineering?

Do you want a role that can offer a generous bonus scheme, direct progression and the autonomy a senior position can bring?

This company employ nearly 20,000 employees globally and are market leaders in the design, installation and service of advanced industrial automation and instrumentation technology. They are currently striving towards achieving net zero and have sustainability at the heart of their business.

In this role you will focus on internal sales for the first 12 months, before progressing to handle new business and external opportunities. Based from home, you'll be visiting clients in a wide range of industries spanning FMCG, Oil & Gas, Energy, Chemical, Pharmaceutical and Automotive. This is a fantastic opportunity for someone from a Process Control Instrumentation background to break into an international business.

This role would suit a Sales Engineer, Account Manager or someone with internal sales experience looking to progress their career and move into external sales through a tailored development plan.

The Role:

  • Selling and demonstrating the latest Instrumentation and Process Control equipment
  • Focusing on internal sales for the first 12 months whilst developing an external sales skillset
  • Fully autonomous, remote working
  • Visiting clients roughly 4 days a week, with one for administration
  • Attending a Warrington based office a couple days a month

The Person:

  • Sales Engineer, Account Manager, Internal Sales person or similar
  • Knowledge of Process Control Instrumentation such as Oscilloscopes, Data Acquisition or Test & Measurement equipment
  • Looking to develop a career in a global business and progress to External Sales
  • UK Drivers License

Job Reference: BBBH 20956b

Account, Manager, BDM, Business, Development, BD, Sales, EC&I, Electrical, Process, Test, Measurement, Oscilloscope Control, Sales, Engineer, Instrumentation, Warrington, Manchester, Runcorn, Liverpool

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

This advertiser has chosen not to accept applicants from your region.

Sales Engineer (Process Control Instrumentation)

WA1 Grange, North West Ernest Gordon Recruitment Limited

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

full time

Sales Engineer (Process Control Instrumentation)
57,000 - 62,000 (OTE 66K - 72K) + Progression + Autonomy + Flexibility + Home/Field Based
Warrington, Cheshire

Are you a Sales Engineer from a Process Control Instrumentation background or similar looking to progress your career and move into external sales for a global company at the forefront of Electrical Engineering?

Do you want a role that can offer a generous bonus scheme, direct progression and the autonomy a senior position can bring?

This company employ nearly 20,000 employees globally and are market leaders in the design, installation and service of advanced industrial automation and instrumentation technology. They are currently striving towards achieving net zero and have sustainability at the heart of their business.

In this role you will focus on internal sales for the first 12 months, before progressing to handle new business and external opportunities. Based from home, you'll be visiting clients in a wide range of industries spanning FMCG, Oil & Gas, Energy, Chemical, Pharmaceutical and Automotive. This is a fantastic opportunity for someone from a Process Control Instrumentation background to break into an international business.

This role would suit a Sales Engineer, Account Manager or someone with internal sales experience looking to progress their career and move into external sales through a tailored development plan.

The Role:

  • Selling and demonstrating the latest Instrumentation and Process Control equipment
  • Focusing on internal sales for the first 12 months whilst developing an external sales skillset
  • Fully autonomous, remote working
  • Visiting clients roughly 4 days a week, with one for administration
  • Attending a Warrington based office a couple days a month

The Person:

  • Sales Engineer, Account Manager, Internal Sales person or similar
  • Knowledge of Process Control Instrumentation such as Oscilloscopes, Data Acquisition or Test & Measurement equipment
  • Looking to develop a career in a global business and progress to External Sales
  • UK Drivers License

Job Reference: BBBH 20956b

Account, Manager, BDM, Business, Development, BD, Sales, EC&I, Electrical, Process, Test, Measurement, Oscilloscope Control, Sales, Engineer, Instrumentation, Warrington, Manchester, Runcorn, Liverpool

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

This advertiser has chosen not to accept applicants from your region.

Lead Process Control & Automation Engineer

Rugby, West Midlands GE Vernova

Posted 13 days ago

Job Viewed

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Job Description

**Job Description Summary**
GE Vernova's Power Conversion & Storage business provides electrification systems that are critical to customers' power and energy needs for their high-performance applications. We work with some of the world's major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.
**Job Description**
As the **Lead Process Control and Automation Systems Engineer** , you will become a member of a multi-disciplinary team where you will oversee the entire project lifecycle. Your responsibilities will include conceptual design, detailed design, testing, validation, installation, and commissioning of industry automation systems. You will play a crucial role in delivering cutting edge solutions on a global scale.
**In this role you will focus on:**
+ Specifying, designing, and documenting automation systems for a diverse range of processes and technologies throughout the project lifecycle.
+ Designing and developing DCS (Distributed Control Systems) for power and automation projects, including the complete design of system architectures, DCS PLC software, HMI SCADA software, and DCS hardware.
+ Verifying, validating, and testing automation systems.
+ Ensuring that automation solutions comply with company policies, health and safety standards, legal regulations, and cybersecurity requirements.
+ Coordinating, planning, leading, and executing projects to meet on-time delivery, cost, and quality targets.
+ Providing technical support on designed products to internal teams and customers.
**We are looking for a committed and professional individual with:**
+ A relevant degree in Electrical, Electronics or Industrial Control Systems Engineering (or equivalent), or significant relevant experience gained in a professional engineering environment.
+ Proven experience of PLC programming (IEC 61131-3, Function block, Ladder logic, Structured text, etc.)
+ Sound knowledge of HMI/SCADA systems programming (iFIX, Cimplicity, Proficy, InTouch, WinCC, etc.)
+ Familiarity with hardware design principles (hardware specification, Bill of Materials, procurement, CAD drawings, hardware build, quality control and hardware testing).
+ Practical knowledge of industrial communication protocols, e.g. ICE61850, DNP3, IEC104, TCP/IP, OPCUA/OPC, Profinet, Profibus, Modbus (RTU/TCP/UDP), etc.
+ Excellent customer service orientation and proactive problem-solving abilities.
**What will make you stand out:**
+ Proven experience in industrial manufacturing processes (rolling mills, process lines, plate mills, power plants, etc.).
+ Knowledge of power generation and grid stability systems.
+ Knowledge/awareness of Operational Technology (OT) cyber security.
+ Chartered Engineer status or working towards achieving it.
+ Openness for short term travel to support commissioning activities domestically and overseas.
**You can expect from us:**
+ Challenging and exciting projects.
+ A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.
+ Attractive compensation.
+ Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Employer pension contribution (not subject to individual contribution), Income protection, Private Health Insurance and Life Assurance.
+ 26 days vacation + bank holidays.
_This role involves work for customers who manage critical infrastructure, based on customer requirements it will be necessary to carry out background checks and suitability assessments (UK BPSS clearance OR UK Security Check (SC)) as part of the hiring process._
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.

Process Control Specialist/ Logistics Analyst,European Central Flow Team (ECFT)

Tilbury, Eastern Amazon

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! Weu2019re busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.



In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.



Key job responsibilities

Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface

Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions

Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels

Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs

Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence



A day in the life

At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our u201coverlap dayu201d, where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.



A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.



In the event of operational disruptions u2013 be it a localized conveyor malfunction, a widespread weather event, or a software glitch u2013 our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.



About the team

The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.



Why Join ECFT?

At ECFT, we're not just optimizing operations u2013 we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.

Basic Qualifications

- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels

- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences

- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs

- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders

Preferred Qualifications

- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields

- Experience in remote or centralized team environments

- Basic knowledge or interest in learning programming languages

- Ability to balance and prioritize, influencing others in pursuit of great outcomes

- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results

- Experience in fast-paced, metric led environments with a focus on continuous improvement



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Process Control Specialist/ Logistics Analyst,European Central Flow Team (ECFT)

Tilbury, Eastern Amazon

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! Weu2019re busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.



In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.



Key job responsibilities

Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface

Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions

Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels

Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs

Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence



A day in the life

At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our u201coverlap dayu201d, where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.



A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.



In the event of operational disruptions u2013 be it a localized conveyor malfunction, a widespread weather event, or a software glitch u2013 our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.



About the team

The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.



Why Join ECFT?

At ECFT, we're not just optimizing operations u2013 we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.

Basic Qualifications

- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels

- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences

- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs

- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders

Preferred Qualifications

- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields

- Experience in remote or centralized team environments

- Basic knowledge or interest in learning programming languages

- Ability to balance and prioritize, influencing others in pursuit of great outcomes

- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results

- Experience in fast-paced, metric led environments with a focus on continuous improvement



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Process Control Specialist/ Logistics Analyst,European Central Flow Team (ECFT)

Tilbury, Eastern Amazon

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! Weu2019re busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.



In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.



Key job responsibilities

Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface

Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions

Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels

Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs

Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence



A day in the life

At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our u201coverlap dayu201d, where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.



A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.



In the event of operational disruptions u2013 be it a localized conveyor malfunction, a widespread weather event, or a software glitch u2013 our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.



About the team

The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.



Why Join ECFT?

At ECFT, we're not just optimizing operations u2013 we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.

Basic Qualifications

- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels

- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences

- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs

- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders

Preferred Qualifications

- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields

- Experience in remote or centralized team environments

- Basic knowledge or interest in learning programming languages

- Ability to balance and prioritize, influencing others in pursuit of great outcomes

- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results

- Experience in fast-paced, metric led environments with a focus on continuous improvement



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Process Control Specialist/ Logistics Analyst,European Central Flow Team (ECFT)

Tilbury, Eastern Amazon

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! Weu2019re busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.



In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.



Key job responsibilities

Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface

Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions

Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels

Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs

Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence



A day in the life

At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our u201coverlap dayu201d, where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.



A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.



In the event of operational disruptions u2013 be it a localized conveyor malfunction, a widespread weather event, or a software glitch u2013 our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.



About the team

The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.



Why Join ECFT?

At ECFT, we're not just optimizing operations u2013 we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.

Basic Qualifications

- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels

- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences

- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs

- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders

Preferred Qualifications

- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields

- Experience in remote or centralized team environments

- Basic knowledge or interest in learning programming languages

- Ability to balance and prioritize, influencing others in pursuit of great outcomes

- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results

- Experience in fast-paced, metric led environments with a focus on continuous improvement



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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Process Control Specialist/ Logistics Analyst,European Central Flow Team (ECFT)

Tilbury, Eastern Amazon

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! Weu2019re busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.



In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.



Key job responsibilities

Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface

Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions

Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels

Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs

Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence



A day in the life

At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our u201coverlap dayu201d, where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.



A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.



In the event of operational disruptions u2013 be it a localized conveyor malfunction, a widespread weather event, or a software glitch u2013 our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.



About the team

The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.



Why Join ECFT?

At ECFT, we're not just optimizing operations u2013 we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.

Basic Qualifications

- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels

- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences

- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs

- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders

Preferred Qualifications

- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields

- Experience in remote or centralized team environments

- Basic knowledge or interest in learning programming languages

- Ability to balance and prioritize, influencing others in pursuit of great outcomes

- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results

- Experience in fast-paced, metric led environments with a focus on continuous improvement



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)

Tilbury, Eastern Amazon

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Process Control Specialist/ Logistics Analyst, European Central Flow Team (ECFT)

Tilbury, Eastern Amazon

Posted 13 days ago

Job Viewed

Tap Again To Close

Job Description

Description
Shape the future of global e-commerce as a Process Control Specialist (PCS) at Amazon's European Central Flow Team, where you'll orchestrate millions of daily orders and innovate advanced fulfilment solutions! We're busy revolutionizing how the world shops supporting a vast network of Fulfilment Centres (FCs) operating 24/7 worldwide. As the primary escalation point for our warehouses and the crucial link between millions of daily orders and our dedicated Amazon Associates, the PCS ensures seamless fulfilment operations.
In this critical position, you'll be instrumental in driving Amazon Europe's workflow planning, risk mitigation, and cost and capacity management. Collaborating directly with FC partners, you'll provide guidance, identify and rectify workflow variances, and actively manage the journey of millions of customer orders from checkout to shipment. Our comprehensive onboarding process equips you with all the necessary knowledge, while our supportive matrix structure empowers you to deliver, innovate, create, and grow. We're seeking problem-solvers with a keen eye for optimization opportunities, meticulous attention to detail, and the ability to seamlessly navigate tasks while communicating effectively across all organizational levels. Your natural curiosity will drive you to explore the intricate web of systems that power our smile-delivery machine, understanding their inter dependencies and interactions. Join us in this dynamic role and help shape the future of e-commerce fulfilment at Amazon.
Key job responsibilities
- Master Amazon's proprietary flow management tools and processes, becoming the go-to for seamless FC operations interface
- Innovate and implement metrics, conducting thorough analyses to uncover optimization opportunities, then design and champion scalable, standardized solutions
- Cultivate cross-functional partnerships, translating complex concepts into accessible insights for stakeholders across all organizational levels
- Own and influence critical performance indicators, including customer promise attainment, flow planning adherence, and site-specific KPIs
- Teach peers and customers with knowledge-sharing initiatives, developing and delivering impactful training programs to elevate team capabilities and operational excellence
A day in the life
At Amazon's European Central Flow Team (ECFT), our Process Control Specialists (PCS) synchronize their schedules with our Fulfillment Center partners, embracing a unique 4x10 work week. Operating from our LCY Tilbury office, team members work either Sunday-to-Wednesday or Wednesday-to-Saturday shifts, covering both day and night operations. This schedule not only aligns with our FC operations but also rewards our team with a coveted 3-day weekend every week. Wednesdays serve as our "overlap day", where half the team alternates focus between ongoing operations and dedicated time for projects, professional growth, training, and deep-dive analyses.
A typical day for a PCS begins with a comprehensive assessment of our current state. We analyse order volumes, workstream distributions, and compare real-time data against both network-wide metrics and previously established plans. Leveraging our suite of proprietary systems, we craft dynamic staffing plans, determining optimal associate placement and timing. This plan is then collaboratively refined with FC management, undergoing constant iteration as new orders flow in and operational variables shift. Our adaptive approach allows us to maintain control in the face of fluctuating demand. When order volumes surge, we employ sophisticated tools to modulate inflow or redistribute workload across our network. As we approach capacity limits, we strategically reschedule orders, always guided by our commitment to uphold customer promises and prevent late deliveries.
In the event of operational disruptions - be it a localized conveyor malfunction, a widespread weather event, or a software glitch - our PCS team springs into action. We swiftly assess the situation, implement immediate mitigation strategies, and develop robust contingency plans. Through rapid testing, iteration, and resource optimization, we strive to restore normal operations as quickly as possible. Our strength lies in our ability to mobilize cross-functional partnerships, facilitating swift communication and consolidating critical information to resolve issues efficiently. This agile response mechanism ensures that even in the face of unexpected challenges, we maintain our customer focus and operational excellence.
About the team
The European Central Flow Team (ECFT), a vital component of PE, serves as the beating heart of Amazon's Fulfilment Centres (FCs). We embody the Day 1 spirit, leveraging 24/7 communication and deep expertise to drive continuous innovation, standardization, and improvement across our FC network. While our core mission revolves around capacity, risk, and workflow management, we're about so much more. Our relentless focus on real-time responsiveness and resource planning ensures that customer promises are always kept, and deliveries arrive on time, every time.
Why Join ECFT?
At ECFT, we're not just optimizing operations - we're reinventing the future of fulfilment. We collaborate closely with multiple stakeholder teams, identifying high-impact opportunities to add value across the network. Our team pioneered FC optimization, developing a comprehensive suite of metrics and amassing millions of data points to uncover every efficiency opportunity. Integrated within FCs, we combine hard data with frontline insights to drive meaningful innovations, constantly creating new metrics, workflows, and process paths. With our extensive relationships, we can scale these innovations immediately, standardizing efforts to increase availability, boost delivery speed, reduce defects, and minimize cost-to-serve across the entire FC network. Join ECFT, and you'll be at the forefront of optimizing Amazon's global fulfilment operations, delivering smiles to millions of customers while tackling some of the most complex logistical challenges in the world.
Basic Qualifications
- You are proficient in English (European Framework level B2), enabling clear and effective communication across all channels
- You have the ability to simplify and convey intricate ideas, making them easily digestible for diverse audiences
- You exhibit a bias for action, ability to work independently to triage issues and solve problems while exercising sound judgment on escalation needs
- You are a problem solver with attention to detail, comfortable working with data to make critical decisions and influence multiple stakeholders
Preferred Qualifications
- Degree or relevant experience in logistics, leadership roles, administration, education, or similar fields
- Experience in remote or centralized team environments
- Basic knowledge or interest in learning programming languages
- Ability to balance and prioritize, influencing others in pursuit of great outcomes
- Experience of collaborating with customers or stakeholders to drive business objectives and deliver results
- Experience in fast-paced, metric led environments with a focus on continuous improvement
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
 

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