129 Process Improvement Specialist jobs in the United Kingdom

We're Hiring: Process Improvement Technician

 Location: Felixstowe

polkadotfrog is excited to be recruiting for a Process Improvement Technician to join a dynamic team driving performance and quality across a leading biofuels and distilled spirits operation. This is a hands-on, analytical role where science meets strategy, and your work directly impacts efficiency, quality, and customer satisfaction.

What Youll Be Doing

• Conducting non-routine lab analysis of raw, in-process, and finished materials
li>Interpreting and communicating results to cross-functional teams
• Supporting Lean manufacturing initiatives and troubleshooting plant processes
• Partnering with shift managers to apply tools like DMAIC, RCPS, and Loss Waste analysis
• Maintaining and updating SOPs and test methods
• Promoting and adhering to high standards of Health Safety

What Success Looks Like

• Measurable improvements in efficiency, cost, and quality
• Proactive problem-solving and continuous development
• Strong collaboration across on-site and off-site teams

What Were Looking For

• Degree in Science, Mechanical or Chemical Engineering (preferred)
• Experience in Food Beverage or Food Services industry
• Background in QA or lab environments
• Strong analytical skills and attention to detail
• Familiarity with GLP, statistical analysis, and quality control charts
• Knowledge of Lean Six Sigma, 5S, and other manufacturing excellence tools
• Enthusiasm for biotechnology, fermentation, and science
• Full clean driving license

Personal Traits

• Results-driven with a “can-do” attitude
• Committed to safety, change, and continuous improvement

At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.

Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple—to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers.
 

Description

Do you want to work in an innovative, dynamic, and motivated team? Do you want to be part of a newly formed organization that designs and launches new business models worldwide? Do you enjoy breaking down and solving complex problems to improve customer experience? Do you have initial leadership experience with a solid track record of achieving results?



This position is for you! We are looking to hire an Process Improvement Specialist II in Manchester to join the Grocery Partnership team that that is redefining grocery delivery and help us build and grow this service for our customers.



Amazon is one of the world's most recognizable brands, and we distribute millions of products each year to our loyal customers. Our 3P business extends this selection to local stores that offer their selection on our Ultra-Fast Fresh platform.



Our overall mission is simple: we want Amazon to be the place where customers find, discover, and buy everything they need online. Whatever our customers desire, we find ways to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.



Key job responsibilities

Amazon is seeking a Process Improvement Specialist II to join our 3P Grocery Partnerships team. As one of the worldu2019s most recognisable brands, Amazon delivers millions of products each year to loyal customers. Our 3P business expands this by partnering with local stores through our Ultra-Fast Fresh platform.



In this role, youu2019ll act as a key link between local operations and central business teams, driving innovation and operational excellence across the Northern UK. Youu2019ll work closely with stakeholders to analyse performance data and identify opportunities to enhance our Grocery Partnership service. A core focus will be tracking key metrics and delivering actionable, data-driven recommendations.



As the regional lead, youu2019ll be the subject matter expert for 3P operations, accountable for targets across customer experience, productivity, and quality. Youu2019ll also manage cross-functional projects and work directly with merchants to ensure smooth rollout of new initiatives.



This role requires strong relationship management and analytical skills, as you'll serve as the primary point of contact for partner store management and local operations teams.



Due to the evolving Grocery Partnership environment, youu2019re expected to operate in a highly ambiguous setting, communicating daily with your direct manager.

Basic Qualifications

- A Bachelor's degree

- Relevant experience in using data or anecdotal evidence to influence business decisions

- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

Preferred Qualifications

- Experience in Lean, Six Sigma and Kaizen techniques

- Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Do you want to work in an innovative, dynamic, and motivated team? Do you want to be part of a newly formed organization that designs and launches new business models worldwide? Do you enjoy breaking down and solving complex problems to improve customer experience? Do you have initial leadership experience with a solid track record of achieving results?



This position is for you! We are looking to hire an Process Improvement Specialist II in Manchester to join the Grocery Partnership team that that is redefining grocery delivery and help us build and grow this service for our customers.



Amazon is one of the world's most recognizable brands, and we distribute millions of products each year to our loyal customers. Our 3P business extends this selection to local stores that offer their selection on our Ultra-Fast Fresh platform.



Our overall mission is simple: we want Amazon to be the place where customers find, discover, and buy everything they need online. Whatever our customers desire, we find ways to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.



Key job responsibilities

Amazon is seeking a Process Improvement Specialist II to join our 3P Grocery Partnerships team. As one of the worldu2019s most recognisable brands, Amazon delivers millions of products each year to loyal customers. Our 3P business expands this by partnering with local stores through our Ultra-Fast Fresh platform.



In this role, youu2019ll act as a key link between local operations and central business teams, driving innovation and operational excellence across the Northern UK. Youu2019ll work closely with stakeholders to analyse performance data and identify opportunities to enhance our Grocery Partnership service. A core focus will be tracking key metrics and delivering actionable, data-driven recommendations.



As the regional lead, youu2019ll be the subject matter expert for 3P operations, accountable for targets across customer experience, productivity, and quality. Youu2019ll also manage cross-functional projects and work directly with merchants to ensure smooth rollout of new initiatives.



This role requires strong relationship management and analytical skills, as you'll serve as the primary point of contact for partner store management and local operations teams.



Due to the evolving Grocery Partnership environment, youu2019re expected to operate in a highly ambiguous setting, communicating daily with your direct manager.

Basic Qualifications

- A Bachelor's degree

- Relevant experience in using data or anecdotal evidence to influence business decisions

- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

Preferred Qualifications

- Experience in Lean, Six Sigma and Kaizen techniques

- Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
Do you want to work in an innovative, dynamic, and motivated team? Do you want to be part of a newly formed organization that designs and launches new business models worldwide? Do you enjoy breaking down and solving complex problems to improve customer experience? Do you have initial leadership experience with a solid track record of achieving results?
This position is for you! We are looking to hire an Process Improvement Specialist II in Manchester to join the Grocery Partnership team that that is redefining grocery delivery and help us build and grow this service for our customers.
Amazon is one of the world's most recognizable brands, and we distribute millions of products each year to our loyal customers. Our 3P business extends this selection to local stores that offer their selection on our Ultra-Fast Fresh platform.
Our overall mission is simple: we want Amazon to be the place where customers find, discover, and buy everything they need online. Whatever our customers desire, we find ways to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
Key job responsibilities
Amazon is seeking a Process Improvement Specialist II to join our 3P Grocery Partnerships team. As one of the world's most recognisable brands, Amazon delivers millions of products each year to loyal customers. Our 3P business expands this by partnering with local stores through our Ultra-Fast Fresh platform.
In this role, you'll act as a key link between local operations and central business teams, driving innovation and operational excellence across the Northern UK. You'll work closely with stakeholders to analyse performance data and identify opportunities to enhance our Grocery Partnership service. A core focus will be tracking key metrics and delivering actionable, data-driven recommendations.
As the regional lead, you'll be the subject matter expert for 3P operations, accountable for targets across customer experience, productivity, and quality. You'll also manage cross-functional projects and work directly with merchants to ensure smooth rollout of new initiatives.
This role requires strong relationship management and analytical skills, as you'll serve as the primary point of contact for partner store management and local operations teams.
Due to the evolving Grocery Partnership environment, you're expected to operate in a highly ambiguous setting, communicating daily with your direct manager.
Basic Qualifications
- A Bachelor's degree
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
Preferred Qualifications
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description

As a Senior Process Improvement Specialist, you'll join our dynamic AMXL First Mile & Middle Mile (FM/MM) Operations team, where innovation meets execution. In this pivotal role, you'll collaborate with a diverse network of stakeholders - from field operations teams to technology partners - to improve our operational processes.



This role offers an opportunity to help scale the AMXL FM/MM Innovation Team during a period of extraordinary growth, making a lasting impact on our operational efficiency and effectiveness. As a Senior Process Improvement Specialist, you'll be at the forefront of driving transformative change in a rapidly evolving industry landscape.



Key job responsibilities

- Gathering and analyse data and best practices to benchmark new standards for operations while identifying, mitigating or eliminating root cause issues within current systems to ensure successful, cost effective and continuous operations that can scale

- Defining, identifying and documenting best practices into accessible SOPs, standard work checklists, and other relevant materials needed to support the AMXL FM/MM ops teams.

- Scoping, creating and managing cross-functional projects that drive results while maintaining alignment with internal stakeholders

- Owning program status and risk communication, harmonizing discordant views, and leading the resolution of contentious issues by collaborating with internal customers to determining projects priority and outcome

- Collaborating and oversee new AMXL 3PL launches to driving the effective integration and adoption of processes and ways of working

- Conveying direction to all levels within the organisation and senior leadership through excellent communications and presentation skills



A day in the life

As a Senior Process Improvement Specialist You will partner with program managers, business owners, and tech teams to identify operational requirements and shape feature roadmaps. You'll lead complex process improvement initiatives from conception to implementation, navigating ambiguous situations while managing costs and risks. Your expertise will be crucial in designing and deploying scalable solutions that drive sustainable operational excellence, all while building strong partnerships across multiple organizational levels.

s.



About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, weu2019re changing the way customers buy and receive large goods for the better.



We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.

Basic Qualifications

- A Bacheloru2019s Degree

- Experience within a 3PL logistics provider, supply chain, logistics and distribution or operations environment in an international company.

- Experince in process improvement and Lean Six Sigma application.

- Experience working with key stakeholders to drive decisions and meet key deliverables

- Experience managing and delivering projects within scope, time, budget and quality.

- Project Management experience in a related industry.

- Proficient in MS Suite including Access, Excel, PowerPoint,Outlook, and Word

- Strong Verbal and written communication in English.





Preferred Qualifications

- MBA, MS or MA in Business, Logistics, Supply Chain,

- Experience leading Kaizen or continuous improvement events.

- Strong business and financial acumen with data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques;



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

As a Senior Process Improvement Specialist, you'll join our dynamic AMXL First Mile & Middle Mile (FM/MM) Operations team, where innovation meets execution. In this pivotal role, you'll collaborate with a diverse network of stakeholders - from field operations teams to technology partners - to improve our operational processes.



This role offers an opportunity to help scale the AMXL FM/MM Innovation Team during a period of extraordinary growth, making a lasting impact on our operational efficiency and effectiveness. As a Senior Process Improvement Specialist, you'll be at the forefront of driving transformative change in a rapidly evolving industry landscape.



Key job responsibilities

- Gathering and analyse data and best practices to benchmark new standards for operations while identifying, mitigating or eliminating root cause issues within current systems to ensure successful, cost effective and continuous operations that can scale

- Defining, identifying and documenting best practices into accessible SOPs, standard work checklists, and other relevant materials needed to support the AMXL FM/MM ops teams.

- Scoping, creating and managing cross-functional projects that drive results while maintaining alignment with internal stakeholders

- Owning program status and risk communication, harmonizing discordant views, and leading the resolution of contentious issues by collaborating with internal customers to determining projects priority and outcome

- Collaborating and oversee new AMXL 3PL launches to driving the effective integration and adoption of processes and ways of working

- Conveying direction to all levels within the organisation and senior leadership through excellent communications and presentation skills



A day in the life

As a Senior Process Improvement Specialist You will partner with program managers, business owners, and tech teams to identify operational requirements and shape feature roadmaps. You'll lead complex process improvement initiatives from conception to implementation, navigating ambiguous situations while managing costs and risks. Your expertise will be crucial in designing and deploying scalable solutions that drive sustainable operational excellence, all while building strong partnerships across multiple organizational levels.

s.



About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, weu2019re changing the way customers buy and receive large goods for the better.



We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.

Basic Qualifications

- A Bacheloru2019s Degree

- Experience within a 3PL logistics provider, supply chain, logistics and distribution or operations environment in an international company.

- Experince in process improvement and Lean Six Sigma application.

- Experience working with key stakeholders to drive decisions and meet key deliverables

- Experience managing and delivering projects within scope, time, budget and quality.

- Project Management experience in a related industry.

- Proficient in MS Suite including Access, Excel, PowerPoint,Outlook, and Word

- Strong Verbal and written communication in English.





Preferred Qualifications

- MBA, MS or MA in Business, Logistics, Supply Chain,

- Experience leading Kaizen or continuous improvement events.

- Strong business and financial acumen with data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques;



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

As a Senior Process Improvement Specialist, you'll join our dynamic AMXL First Mile & Middle Mile (FM/MM) Operations team, where innovation meets execution. In this pivotal role, you'll collaborate with a diverse network of stakeholders - from field operations teams to technology partners - to improve our operational processes.



This role offers an opportunity to help scale the AMXL FM/MM Innovation Team during a period of extraordinary growth, making a lasting impact on our operational efficiency and effectiveness. As a Senior Process Improvement Specialist, you'll be at the forefront of driving transformative change in a rapidly evolving industry landscape.



Key job responsibilities

- Gathering and analyse data and best practices to benchmark new standards for operations while identifying, mitigating or eliminating root cause issues within current systems to ensure successful, cost effective and continuous operations that can scale

- Defining, identifying and documenting best practices into accessible SOPs, standard work checklists, and other relevant materials needed to support the AMXL FM/MM ops teams.

- Scoping, creating and managing cross-functional projects that drive results while maintaining alignment with internal stakeholders

- Owning program status and risk communication, harmonizing discordant views, and leading the resolution of contentious issues by collaborating with internal customers to determining projects priority and outcome

- Collaborating and oversee new AMXL 3PL launches to driving the effective integration and adoption of processes and ways of working

- Conveying direction to all levels within the organisation and senior leadership through excellent communications and presentation skills



A day in the life

As a Senior Process Improvement Specialist You will partner with program managers, business owners, and tech teams to identify operational requirements and shape feature roadmaps. You'll lead complex process improvement initiatives from conception to implementation, navigating ambiguous situations while managing costs and risks. Your expertise will be crucial in designing and deploying scalable solutions that drive sustainable operational excellence, all while building strong partnerships across multiple organizational levels.

s.



About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, weu2019re changing the way customers buy and receive large goods for the better.



We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.

Basic Qualifications

- A Bacheloru2019s Degree

- Experience within a 3PL logistics provider, supply chain, logistics and distribution or operations environment in an international company.

- Experince in process improvement and Lean Six Sigma application.

- Experience working with key stakeholders to drive decisions and meet key deliverables

- Experience managing and delivering projects within scope, time, budget and quality.

- Project Management experience in a related industry.

- Proficient in MS Suite including Access, Excel, PowerPoint,Outlook, and Word

- Strong Verbal and written communication in English.





Preferred Qualifications

- MBA, MS or MA in Business, Logistics, Supply Chain,

- Experience leading Kaizen or continuous improvement events.

- Strong business and financial acumen with data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques;



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

As a Senior Process Improvement Specialist, you'll join our dynamic AMXL First Mile & Middle Mile (FM/MM) Operations team, where innovation meets execution. In this pivotal role, you'll collaborate with a diverse network of stakeholders - from field operations teams to technology partners - to improve our operational processes.



This role offers an opportunity to help scale the AMXL FM/MM Innovation Team during a period of extraordinary growth, making a lasting impact on our operational efficiency and effectiveness. As a Senior Process Improvement Specialist, you'll be at the forefront of driving transformative change in a rapidly evolving industry landscape.



Key job responsibilities

- Gathering and analyse data and best practices to benchmark new standards for operations while identifying, mitigating or eliminating root cause issues within current systems to ensure successful, cost effective and continuous operations that can scale

- Defining, identifying and documenting best practices into accessible SOPs, standard work checklists, and other relevant materials needed to support the AMXL FM/MM ops teams.

- Scoping, creating and managing cross-functional projects that drive results while maintaining alignment with internal stakeholders

- Owning program status and risk communication, harmonizing discordant views, and leading the resolution of contentious issues by collaborating with internal customers to determining projects priority and outcome

- Collaborating and oversee new AMXL 3PL launches to driving the effective integration and adoption of processes and ways of working

- Conveying direction to all levels within the organisation and senior leadership through excellent communications and presentation skills



A day in the life

As a Senior Process Improvement Specialist You will partner with program managers, business owners, and tech teams to identify operational requirements and shape feature roadmaps. You'll lead complex process improvement initiatives from conception to implementation, navigating ambiguous situations while managing costs and risks. Your expertise will be crucial in designing and deploying scalable solutions that drive sustainable operational excellence, all while building strong partnerships across multiple organizational levels.

s.



About the team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, weu2019re changing the way customers buy and receive large goods for the better.



We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.

Basic Qualifications

- A Bacheloru2019s Degree

- Experience within a 3PL logistics provider, supply chain, logistics and distribution or operations environment in an international company.

- Experince in process improvement and Lean Six Sigma application.

- Experience working with key stakeholders to drive decisions and meet key deliverables

- Experience managing and delivering projects within scope, time, budget and quality.

- Project Management experience in a related industry.

- Proficient in MS Suite including Access, Excel, PowerPoint,Outlook, and Word

- Strong Verbal and written communication in English.





Preferred Qualifications

- MBA, MS or MA in Business, Logistics, Supply Chain,

- Experience leading Kaizen or continuous improvement events.

- Strong business and financial acumen with data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques;



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
As a Senior Process Improvement Specialist, you'll join our dynamic AMXL First Mile & Middle Mile (FM/MM) Operations team, where innovation meets execution. In this pivotal role, you'll collaborate with a diverse network of stakeholders - from field operations teams to technology partners - to improve our operational processes.
This role offers an opportunity to help scale the AMXL FM/MM Innovation Team during a period of extraordinary growth, making a lasting impact on our operational efficiency and effectiveness. As a Senior Process Improvement Specialist, you'll be at the forefront of driving transformative change in a rapidly evolving industry landscape.
Key job responsibilities
- Gathering and analyse data and best practices to benchmark new standards for operations while identifying, mitigating or eliminating root cause issues within current systems to ensure successful, cost effective and continuous operations that can scale
- Defining, identifying and documenting best practices into accessible SOPs, standard work checklists, and other relevant materials needed to support the AMXL FM/MM ops teams.
- Scoping, creating and managing cross-functional projects that drive results while maintaining alignment with internal stakeholders
- Owning program status and risk communication, harmonizing discordant views, and leading the resolution of contentious issues by collaborating with internal customers to determining projects priority and outcome
- Collaborating and oversee new AMXL 3PL launches to driving the effective integration and adoption of processes and ways of working
- Conveying direction to all levels within the organisation and senior leadership through excellent communications and presentation skills
A day in the life
As a Senior Process Improvement Specialist You will partner with program managers, business owners, and tech teams to identify operational requirements and shape feature roadmaps. You'll lead complex process improvement initiatives from conception to implementation, navigating ambiguous situations while managing costs and risks. Your expertise will be crucial in designing and deploying scalable solutions that drive sustainable operational excellence, all while building strong partnerships across multiple organizational levels.
s.
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
Basic Qualifications
- A Bachelor's Degree
- Experience within a 3PL logistics provider, supply chain, logistics and distribution or operations environment in an international company.
- Experince in process improvement and Lean Six Sigma application.
- Experience working with key stakeholders to drive decisions and meet key deliverables
- Experience managing and delivering projects within scope, time, budget and quality.
- Project Management experience in a related industry.
- Proficient in MS Suite including Access, Excel, PowerPoint,Outlook, and Word
- Strong Verbal and written communication in English.
Preferred Qualifications
- MBA, MS or MA in Business, Logistics, Supply Chain,
- Experience leading Kaizen or continuous improvement events.
- Strong business and financial acumen with data extraction, analytical and problem solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques;
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.