42 Process Improvement Vie jobs in the United Kingdom
Business Process Improvement (BPI) Lead

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Business Process Improvement (BPI) Lead
LOCATION:
Staines or Cheadle
JOB PURPOSE:
This is a key role, responsible for identifying and leading strategic BPI initiatives and managing projects to deliver significant benefits to ADP UK, Ireland and Sweden and support the achievement of organisational objectives. Reports into Director of Business Excellence, UK Ireland and South Africa.
RESPONSIBILITIES:
- Identify opportunities for new strategic BPI initiatives based on in depth understanding of ADP UK, Ireland and Sweden and ESI objectives and analysis of organisational data. Work with leaders at all levels to identify opportunities to address business challenges through BPI initiatives.
- Design and lead workshops utilising process improvement and change leadership methodolgies to drive strategic improvements across ADP UK, Ireland and Sweden.
- Identify and capture requirements for automation (including RPA), implement and provide support for automation tools once live.
- Drive and take ownership of both incremental and transformational change through BPI initiatives as required to meet objectives.
- Develop strong relationships with senior stakeholders including at ExCom and ESI level, demonstrating the value delivered by BPI and ensuring that stakeholders at all levels are bought in and aligned with BPI initiatives.
- Carry out in depth data analysis, ensuring that decisions are data driven and that benefits are quantified and measured.
- Document processes, together with supporting documentation such as standard operating procedures.
- Provide BPI and change management expertise, guidance and support to project teams and stakeholders during the implementation of changes identified through BPI initiatives.
- Build the brand of the UK, Ireland and Sweden Business Excellence BPI team within ADP (for example by acting as a champion for BPI and presenting at town halls).
- Provide thought leadership, identifying and evaluating new BPI and automation tools.
- Deliver Training to Associates on BPI, fostering a culture of continuous improvement.
- Successfully manage projects including the implementation of changes identified through BPI initiatives, in line with established methodology and governance and ensuring robust management of scope, risks, costs and benefit delivery.
- Hold stakeholders accountable for delivering on time and to the required level of quality.
- Escalate issues appropriately, providing potential resolution options.
- Manage the scope of initiatives and projects and ensure that any scope creep is well controlled.
- Report on progress to senior stakeholders including ESI, ExCom, senior R&D and Product leaders.
- Act as UK, Ireland & South Africa lead on ESI initiatives and projects, working closely with the ESI Service Delivery team.
- Develop strong network within ADP globally, identifying and sharing best practice with other countries and business units within ADP.
QUALIFICATIONS & EXPERIENCE:
- Preferably graduate level or equivalent
- 5 years' operational experience, preferably in a professional services environment
- Significant BPI and automation experience
- Experience of successful change leadership
- Experience of leading cross functional project teams
- Project Management qualifications an advantage
- Experience of senior stakeholder management
- Experience of matrix management
COMPETENCIES & SKILLS:
- Ability to work on own initiative.
- Strong leadership, communication, negotiation and interpersonal skills with the ability to effectively present complex information to and influence stakeholders at all levels of the organisation including ExCom and ESI.
- Ability to present effectively to stakeholders at all levels and to both small and large groups.
- Collaborative approach
- Able to build relationships and a strong network at a senior level in the UK, at an ESI level and with BPI and Business Excellence teams globally.
- Focused on delivery, able to identify potential risks to delivery of BPI initiatives early and work proactively to mitigate them.
- Strong Project Management skills with ability to own and drive projects to successful completion.
- Highly organised, proactive and flexible, able to work on own initiative and to effectively prioritise workload.
- Excellent analytical and problem solving skills with the ability to gather and interpret complex data to drive decision making.
- Proficient in the use of Microsoft Visio and Blueworks
- Proficient in the use of Lean 6 Sigma methodology
Travel to other ADP sites will be required.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
Business Process Continuous Improvement Manager
Posted 1 day ago
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A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisational efficiency by analysing, optimising, and streamlining business processes. This individual will drive continuous improvement initiatives, foster a culture of excellence, and ensure alignment with strategic objectives while delivering measurable improvements in productivity, cost-effectiveness, and quality.
Key Responsibilities:
- Develop and implement a Continuous Improvement strategy aligned with business goals.
- Work with all the Heads of Departments (HoDs) to identify the Key departmental and cross functional processes, as well as any process gaps, and areas for improvement.
- Lead workshops and training sessions enhancing Continuous Improvement capabilities across the business.
- Work directly with teams and HoDs on change management to ensure the pace of change is appropriate and that new ways of working are embedded.
- Using methodologies such as Lean or Six Sigma, work with the HoDs to ensure that our processes are fit for purpose (Agile, efficient, resilient to errors, clearly understood, add value with clear accountabilities).
The successful Business Process Continuous Improvement Manager, Hertfordshire, will have:
- 2:1 Bachelor's degree in Engineering, Business Administration, Operations Management or IT Disciplines.
- Lean, Kaizen, or Six Sigma Green Belt certification preferred (Black Belt a plus).
- Proven experience in process improvement and project management, with proficiency in process mapping software and data analysis tools.
- Ability to work cross functionally - working with Operations, Technical, Sales and Marketing, and Finance teams to align processes with business goals.
This is an opportunity to be part of a company that saves lives daily through innovative safety solutions, where your expertise will directly impact transformation and support business growth.
Please note that this is a Fixed Term Contract role (FTC).
APPLY NOW for the Business Process Continuous Improvement Manager, Hertfordshire, by sending your CV and Cover Letter to (url removed).
Business Process Continuous Improvement Manager
Posted today
Job Viewed
Job Description
A fantastic opportunity has arisen for a Business Process Continuous Improvement Manager to join a global leader in design and manufacturing in Hertfordshire. This is a Fixed Term Contract position.
As the Business Process Continuous Improvement Manager, in Hertfordshire, will be a Fixed Term Contract and you will report into the Finance Director. This job plays a pivotal role in enhancing organisa.
WHJS1_UKTJ
Business Process Analyst
Posted 18 days ago
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Job Description
- Manage the roadmap of change requests in the Digital Marketing scope
- Work with the business to produce clear and well documented business requirements, process and data flow diagrams and key user guides.
- Work with relevant business stakeholders to understand and define the as-is and to-be end-to-end business processes and requirements
- Analyse the impact of the proposed solutions across the end to end process, ensuring the proposed solutions and processes are optimised and well controlled
- Facilitate discussions in workshops, obtain business feedback and translate the feed-back into business requirements for the development team
- Work with different technical teams in IT to identify the best technological solutions for the Digital Marketing teams
- Develop integration & user acceptance test scripts to ensure all business requirements are appropriately tested
- Review test results to ensure they correspond to the expectations and requirements of the business
- Coordinate and manage User Acceptance Testing (UAT) effort with IT and our key users
- Produce documentation to support key user training
- Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis
You will be to supporting the Digital Marketing Team, working closely with other Business Analysts in the department to ensure impact on other process areas are well considered.
WHAT YOU’LL NEED:
- A minimum of 5 years of proven experience as a business analyst
- Experience and knowledge in SAP and Salesforce essential
- Experience and knowledge in other CRM products (e.g. SAP-based CRM products, Salesforce Marketing Cloud) and Customer Data Management (CDM) solutions, highly desirable
- Experience in customer data governance highly desirable
- Ability to communicate (verbal and written) clearly and effectively with both IT and business stakeholders, with proven experience in acting as the “bridge” between the two parties
- Skilled at capturing business requirements, creating user stories and acceptance criteria
- Skilled at process design and improvement
- Skilled at application testing – developing test scripts, reviewing test results
- Ability to take a data-driven and analytical approach when understanding and analysing business requirements
- Excellent collaboration and communication skills with stakeholders across all levels, ability to communicate technical concepts in a clear and concise manner
- Business Analyst qualifications ideal
- Experience in both waterfall and agile project methodologies a bonus
- Ability to travel within Europe desirable
Business Process Analyst
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We are seeking a proactive, highly analytical and detail-orientedBusiness Process Analystto join one of our Jersey, Guernsey or Southampton offices.
This is a fantastic opportunity to be instrumental in optimising the Finance team's operational efficiency by analysing, designing, and implementing improved Finance processes. This role sits within the Finance team to work on Finance processes that ar.
WHJS1_UKTJ
Business Process Analyst - UWB, Integration, Insurance
Posted 2 days ago
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Business Process Analyst - Underwriting Workbench, Integration, Insurance
Up to 670 per day - Inside IR35
London / Primarily Remote
5 months
My client is a London Market Insurer who require a Business Process Analyst with previous experience working on an Underwriting Workbench programme within the Insurance Industry.
Key Requirements:
- Proven commercial experience working as a Business Process Analyst within the Insurance Industry.
- Demonstrable experience evaluating the process of an Underwriting Workbench from an automation and integration perspective.
- Strong understanding of Insurance system integrations.
- Strong working knowledge of process mapping and As Is and To Be processes.
- Lean Six Sigma Certification (Black Belt preferred).
- Excellent communication and stakeholder management skills.
- The ability to lead meetings and interact with various people across the business, from end users up to leadership.
- Ability to understand the impact of the release of system / software implementation and adoption (working closely with users)
- Previous experience working on an international / global scale (different time zones / regions etc)
- Familiarity with AI (Artificial Intelligence).
Nice to have:
- Immediate availability.
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Business Process Architect - Hybrid / Moorgate - Investment
Posted 8 days ago
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Business Process Architect - Hybrid / Moorgate - 6 month Contract - Investment management
Role - Business Process Architect
Duration - 6 months
Location - Remote / Moorgate - 50% of the time in the office
Rate - 450 per day (Inside IR35)
Experience -
- Facilitation of process workshops to engage SME's to elicit and capture process information, and playback of documented process flows
- Evidence of a structured approach to analysis and documentation, using recognised tools and techniques such as Visio/Blueworks/ARIS, and BPMN/EPC
- Extensive experience of business process analysis and modelling
- Business process reengineering demonstrating and understanding the drivers for process improvement, and use standard techniques such as Lean, SixSigma to redesign the process
- Use of process metrics to drive process improvement and reduce risk
- Experience of investment and / or asset management operations
- Sound understanding of IT software and infrastructure
- Ability to work independently and with others
- Extremely organised with strong time-management skills
GCS is acting as an Employment Business in relation to this vacancy.
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Business Process Architect - Hybrid / Moorgate - Investment
Posted 18 days ago
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Job Description
Business Process Architect - Hybrid / Moorgate - 6 month Contract - Investment management
Role - Business Process Architect
Duration - 6 months
Location - Remote / Moorgate - 50% of the time in the office
Rate - 450 per day (Inside IR35)
Experience -
- Facilitation of process workshops to engage SME's to elicit and capture process information, and playback of documented process flows
- Evidence of a structured approach to analysis and documentation, using recognised tools and techniques such as Visio/Blueworks/ARIS, and BPMN/EPC
- Extensive experience of business process analysis and modelling
- Business process reengineering demonstrating and understanding the drivers for process improvement, and use standard techniques such as Lean, SixSigma to redesign the process
- Use of process metrics to drive process improvement and reduce risk
- Experience of investment and / or asset management operations
- Sound understanding of IT software and infrastructure
- Ability to work independently and with others
- Extremely organised with strong time-management skills
GCS is acting as an Employment Business in relation to this vacancy.
Associate Director, Supply Chain Business Process Management
Posted 1 day ago
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Location: London, UK
Reports to: VP, Global Manufacturing Technology & Supply
Job Summary:
The Associate Director, Supply Chain Business Process Management (BPM) is responsible for evaluating, designing, and optimizing end-to-end supply chain processes to align with Orchard’s strategic goals. The role focuses on process improvement, digital transformation, and cross-functional collaboration, ensuring seamless integration of ERP and patient orchestration platforms within a GxP-regulated environment.
Key Responsibilities
Business Process Optimization:
- Analyze, design, and improve SCM business processes across logistics, distribution, manufacturing, and warehousing.
- Lead process improvement projects, ensuring alignment with operational goals.
- Define workflows, document processes, and establish KPIs.
- Oversee change management, training, and post-implementation reviews.
- Provide leadership and problem solving expertise to effectively work with and influence teams of the functional representatives.
Digital Transformation & ERP Implementation:
- Translate business needs into ERP and patient orchestration platform requirements.
- Lead system selection, vendor management, and project execution.
- Align digital initiatives with IT and business strategy.
- Ensure cross-functional system integration with quality, commercial, clinical, and medical functions.
- Manage risk, milestones, stakeholder communication, and project governance.
Operational Excellence & SCM Management:
- Lead S&OP cycles and KPI reporting for executive leadership.
- Apply Lean Six Sigma to enhance SCM efficiency.
- Establish SCM risk management processes and reviews.
Requirements
Qualifications:
- 10+ years in business process management, ERP implementation, and digital systems within biotech/life sciences.
- Deep knowledge of SCM ERP modules (procurement, logistics, manufacturing, warehousing).
- Experience with patient orchestration platforms for Cell and Gene Therapy.
- Proficient in business process mapping, Lean Six Sigma, and GxP compliance.
- Familiar with IT and quality change control processes.
Skills & Competencies:
- Certified Business Analysis Professional (CBAP) or equivalent preferred.
- Strong leadership, problem-solving, and project management skills.
- Excellent communication, organizational, and stakeholder management abilities.
- Self-motivated, detail-oriented, and able to work independently in dynamic environments.
Education:
- Bachelor’s degree in Computer Science, Life Sciences, or Business-related field.
Process Improvement Specialist
Posted 5 days ago
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We're Hiring: Process Improvement Technician
Location: Felixstowe
polkadotfrog is excited to be recruiting for a Process Improvement Technician to join a dynamic team driving performance and quality across a leading biofuels and distilled spirits operation. This is a hands-on, analytical role where science meets strategy, and your work directly impacts efficiency, quality, and customer satisfaction.
What Youll Be Doing
- Conducting non-routine lab analysis of raw, in-process, and finished materials li>Interpreting and communicating results to cross-functional teams
- Supporting Lean manufacturing initiatives and troubleshooting plant processes
- Partnering with shift managers to apply tools like DMAIC, RCPS, and Loss Waste analysis
- Maintaining and updating SOPs and test methods
- Promoting and adhering to high standards of Health Safety
What Success Looks Like
- Measurable improvements in efficiency, cost, and quality
- Proactive problem-solving and continuous development
- Strong collaboration across on-site and off-site teams
What Were Looking For
- Degree in Science, Mechanical or Chemical Engineering (preferred)
- Experience in Food Beverage or Food Services industry
- Background in QA or lab environments
- Strong analytical skills and attention to detail
- Familiarity with GLP, statistical analysis, and quality control charts
- Knowledge of Lean Six Sigma, 5S, and other manufacturing excellence tools
- Enthusiasm for biotechnology, fermentation, and science
- Full clean driving license
Personal Traits
- Results-driven with a “can-do” attitude
- Committed to safety, change, and continuous improvement
At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.
Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple—to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers.