44 Process Improvement jobs in London

About the role

The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including:

• Green spaces, including playgrounds, sports pitches and a range of other community facilities
• Countryside estates, including our such as our commons and open spaces
• Cemetery services

You will be based at the Civic Centre in Esher. Although a number of the team work out on sites around the borough so travel will be required. There will also be opportunities for working remotely.

The main purpose of the role:

As the Process Improvement Lead, you will be responsible for reviewing and streamlining processes and procedures across the Green Spaces team, ensuring that all are following safe practices, working efficiently and effectively, and that there is consistency across the service provided.

You will also be responsible for looking at how we implement and embed new practices within the teams providing support and effective training

Specific duties and responsibilities

Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.

Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.

Identify the necessary training requirements to meet the needs of the processes.

Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.

Person specificationEssential

• Degree or equivalent demonstrable experience
• Management qualification or equivalent demonstrable experience
• Experience in successful change management, improving processes in a public facing service or similar
• Strong problem solving, analytical and evaluation skills
• Ability to communicate effectively with a range of stakeholders and at all levels
• Strong IT skills and ability to disseminate information in a quick, efficient and accurate manner
• Flexible and adaptable work style
• Diplomatic, tactful and capable of being assertive
• Current driving licence and ability to travel between different locations within the borough

Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead

Process Improvement Lead

PAYE: 52.08 per hour

Umbrella: 68.12 per hour

3 Month Contract Initially

Esher, Surrey

About the role

The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including:

• Green spaces, including playgrounds, sports pitches and a range of other community facilities
• Countryside estates, including our such as our commons and open spaces
• Cemetery services

You will be based at the Civic Centre in Esher. Although a number of the team work out on sites around the borough so travel will be required. There will also be opportunities for working remotely.

The main purpose of the role:

As the Process Improvement Lead, you will be responsible for reviewing and streamlining processes and procedures across the Green Spaces team, ensuring that all are following safe practices, working efficiently and effectively, and that there is consistency across the service provided.

You will also be responsible for looking at how we implement and embed new practices within the teams providing support and effective training

Specific duties and responsibilities

• Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.
• Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.
• Identify the necessary training requirements to meet the needs of the processes.
• Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.

Person specification

Essential

• Degree or equivalent demonstrable experience
• Management qualification or equivalent demonstrable experience
• Experience in successful change management, improving processes in a public facing service or similar
• Strong problem solving, analytical and evaluation skills
• Ability to communicate effectively with a range of stakeholders and at all levels
• Strong IT skills and ability to disseminate information in a quick, efficient and accurate manner
• Flexible and adaptable work style
• Diplomatic, tactful and capable of being assertive
• Current driving licence and ability to travel between different locations within the borough

Desirable

• Project management qualification or equivalent demonstrable experience
• Experience in a local government or public sector environment
• Creative, innovative and capable of thinking strategically

• Public parks and green spaces, including sports pitches and playgrounds
• Countryside estates and open spaces
• Cemetery and burial services

• Review, map and analyse current processes across the Green Spaces service
• Identify opportunities for greater efficiency, safety, and consistency
• Design and implement improved ways of working in collaboration with operational teams
• Work with ICT and data teams to enhance use of digital tools and monitor progress
• Develop training and support to embed new practices across teams
• Report progress and recommendations to the Head of Culture, Leisure and Environment

• Degree or equivalent professional experience
• Background in process improvement, service transformation, or change management
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Confident with IT systems and data analysis tools
• Flexible, adaptable, and able to influence others positively
• Full UK driving licence and ability to travel within the borough

• Project management qualification (e.g. PRINCE2, Agile, or similar)
• Experience working in local government or public services
• Strategic and creative thinker with a people-centred approach

About the role

The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including:

• Green spaces, including playgrounds, sports pitches and a range of other community facilities
• Countryside estates, including our such as our commons and open spaces
• Cemetery services

You will be based at the Civic Centre in Esher. Although a number of the team work out on sites around the borough so travel will be required. There will also be opportunities for working remotely.

The main purpose of the role:

As the Process Improvement Lead, you will be responsible for reviewing and streamlining processes and procedures across the Green Spaces team, ensuring that all are following safe practices, working efficiently and effectively, and that there is consistency across the service provided.

You will also be responsible for looking at how we implement and embed new practices within the teams providing support and effective training

Specific duties and responsibilities

Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.

Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.

Identify the necessary training requirements to meet the needs of the processes.

Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.

Person specificationEssential

• Degree or equivalent demonstrable experience
• Management qualification or equivalent demonstrable experience
• Experience in successful change management, improving processes in a public facing service or similar
• Strong problem solving, analytical and evaluation skills
• Ability to communicate effectively with a range of stakeholders and at all levels
• Strong IT skills and ability to disseminate information in a quick, efficient and accurate manner
• Flexible and adaptable work style
• Diplomatic, tactful and capable of being assertive
• Current driving licence and ability to travel between different locations within the borough

Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead

Process Improvement Lead

PAYE: 52.08 per hour

Umbrella: 68.12 per hour

3 Month Contract Initially

Esher, Surrey

About the role

The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including:

• Green spaces, including playgrounds, sports pitches and a range of other community facilities
• Countryside estates, including our such as our commons and open spaces
• Cemetery services

You will be based at the Civic Centre in Esher. Although a number of the team work out on sites around the borough so travel will be required. There will also be opportunities for working remotely.

The main purpose of the role:

As the Process Improvement Lead, you will be responsible for reviewing and streamlining processes and procedures across the Green Spaces team, ensuring that all are following safe practices, working efficiently and effectively, and that there is consistency across the service provided.

You will also be responsible for looking at how we implement and embed new practices within the teams providing support and effective training

Specific duties and responsibilities

• Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.
• Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.
• Identify the necessary training requirements to meet the needs of the processes.
• Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.

Person specification

Essential

• Degree or equivalent demonstrable experience
• Management qualification or equivalent demonstrable experience
• Experience in successful change management, improving processes in a public facing service or similar
• Strong problem solving, analytical and evaluation skills
• Ability to communicate effectively with a range of stakeholders and at all levels
• Strong IT skills and ability to disseminate information in a quick, efficient and accurate manner
• Flexible and adaptable work style
• Diplomatic, tactful and capable of being assertive
• Current driving licence and ability to travel between different locations within the borough

Desirable

• Project management qualification or equivalent demonstrable experience
• Experience in a local government or public sector environment
• Creative, innovative and capable of thinking strategically

The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including:

• Green spaces, including playgrounds, sports pitches and a range of other community facilities
• Countryside estates, including our such as our commons and open spaces
• Cemetery services

You will be based at the Civic Cent.

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• Conducting in-depth process mapping and analysis to understand current state operations.
• Developing and implementing strategic improvements using methodologies such as Lean, Six Sigma (DMAIC), and Kaizen.
• Utilizing data analytics tools and techniques to measure performance, identify trends, and forecast future needs.
• Collaborating with cross-functional teams, including operations, R&D, and quality assurance, to ensure seamless integration of process changes.
• Developing and delivering comprehensive training programs to empower employees with the skills to sustain process improvements.
• Creating detailed reports and presentations to communicate findings and recommendations to senior management.
• Staying abreast of the latest industry trends, technologies, and best practices in industrial engineering.
• Mentoring junior engineers and contributing to the growth of the engineering department.

• Leading cross-functional teams to identify process bottlenecks and areas for improvement using Lean, Six Sigma, and other continuous improvement methodologies.
• Developing and implementing robust data collection and analysis plans to quantify process performance and the impact of proposed changes.
• Designing and documenting new or revised standard operating procedures (SOPs) and work instructions.
• Conducting root cause analysis for quality issues and process deviations, implementing corrective and preventive actions (CAPAs).
• Facilitating workshops and training sessions to embed a culture of continuous improvement throughout the organisation.
• Managing projects from initiation through to completion, ensuring adherence to timelines and budgets.
• Collaborating with R&D, production, and quality assurance departments to ensure seamless integration of process improvements.
• Staying abreast of industry best practices and emerging technologies to recommend innovative solutions.