247 Process Improvement jobs in the United Kingdom

Process Improvement Manager

East Midlands, East Midlands W Talent

Posted 10 days ago

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Job Description

permanent

Do you want to join a manufacturing business that has been awarded the Sunday Times best places to work 2025?

Are you a Process Improvement Specialist? Please read on.

W Talent Manufacturing are delighted to be retained on a search for Process Improvement Manager for Arbor Forest Products Ltd. Arbor are the UK's largest independent timber importer and processer and have invested heavily across its large facility based in Barrow-upon-Humber. Arbor Forest Products founded in 1951 still hold a strong family culture whilst embracing the future of manufacturing. Arbor Forest Products follow 4 key pillars in their culture - Ambition, Family, Cares and Quality.

Arbor Forest Products are committed to innovation through its full supply chain and strive to be leaders of their industry whilst ensuring sustainable and ethical practices in all aspects of their operations. This is a great business to work for and a fantastic opportunity for a Head of Manufacturing (sawmill and treatment) to join a business that truly cares.

Role Overview

W Talent Manufacturing are in partnership with Arbor Forest to support them on a Brand New role for the organisation, we are seeking a dynamic Process Improvement Manager to lead and embed continuous improvement across all areas of our operations. This newly created role will be responsible for identifying, managing, and delivering business improvement initiatives using Lean and Six Sigma methodologies. The successful candidate will be an effective communicator, capable of engaging with all levels of the organisation, from shop floor to senior leadership.

Key Responsibilities

  • Lead the design, implementation, and sustainability of continuous improvement initiatives across the site.
  • li>Apply Lean, Six Sigma, and other best-practice methodologies to eliminate waste, reduce variation, and improve process capability.
  • Identify and prioritise improvement opportunities in collaboration with department heads and cross-functional teams.
  • Facilitate workshops (e.g., Kaizen, value stream mapping) and training sessions to build internal CI capability.
  • Support compliance with industry standards and internal governance through process documentation and audit readiness.
  • Manage and deliver projects from concept through to execution and handover.
  • Track and report progress of improvement projects, delivering measurable benefits in safety, quality, delivery, and cost.
  • Be a visible change agent, coaching and supporting team members through change.
  • Develop standard work practices and ensure alignment with operational excellence goals.
  • Contribute to the strategic improvement roadmap, aligned to the business' wider operational and cultural transformation journey.

Candidate Requirements

  • Proven experience in a manufacturing environment - Exposure to or experience in world-class manufacturing environments would be highly advantageous
  • Demonstrated success leading Lean / Six Sigma projects (Green Belt expectation)
  • Strong project management skills - able to prioritise, manage multiple initiatives, and see tasks through to completion (starter-finisher).
  • Experience engaging and influencing stakeholders at all levels, from operators to directors.
  • Strong analytical skills and ability to translate data into actionable insight.
  • Proficient in root cause analysis, problem-solving tools, and performance management techniques.
  • Working knowledge of compliance and audit processes within manufacturing.
  • Self-motivated with a proactive approach to identifying and solving problems
  • NEBOSH/IOSH qualification or strong understanding of H&S in a manufacturing facility

What's on Offer

  • A unique opportunity to shape and lead a new function within a forward-thinking business.
  • Supportive and collaborative culture with a strong focus on sustainability and growth.
  • Competitive salary and benefits package.
  • Opportunities for further development and career progression.

*All third party applications will be forwarded to W Talent for review

This advertiser has chosen not to accept applicants from your region.

Process Improvement Manager

East Midlands, East Midlands W Talent

Posted 20 days ago

Job Viewed

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Job Description

full time

Do you want to join a manufacturing business that has been awarded the Sunday Times best places to work 2025?

Are you a Process Improvement Specialist? Please read on.

W Talent Manufacturing are delighted to be retained on a search for Process Improvement Manager for Arbor Forest Products Ltd. Arbor are the UK's largest independent timber importer and processer and have invested heavily across its large facility based in Barrow-upon-Humber. Arbor Forest Products founded in 1951 still hold a strong family culture whilst embracing the future of manufacturing. Arbor Forest Products follow 4 key pillars in their culture - Ambition, Family, Cares and Quality.

Arbor Forest Products are committed to innovation through its full supply chain and strive to be leaders of their industry whilst ensuring sustainable and ethical practices in all aspects of their operations. This is a great business to work for and a fantastic opportunity for a Head of Manufacturing (sawmill and treatment) to join a business that truly cares.

Role Overview

W Talent Manufacturing are in partnership with Arbor Forest to support them on a Brand New role for the organisation, we are seeking a dynamic Process Improvement Manager to lead and embed continuous improvement across all areas of our operations. This newly created role will be responsible for identifying, managing, and delivering business improvement initiatives using Lean and Six Sigma methodologies. The successful candidate will be an effective communicator, capable of engaging with all levels of the organisation, from shop floor to senior leadership.

Key Responsibilities

  • Lead the design, implementation, and sustainability of continuous improvement initiatives across the site.
  • li>Apply Lean, Six Sigma, and other best-practice methodologies to eliminate waste, reduce variation, and improve process capability.
  • Identify and prioritise improvement opportunities in collaboration with department heads and cross-functional teams.
  • Facilitate workshops (e.g., Kaizen, value stream mapping) and training sessions to build internal CI capability.
  • Support compliance with industry standards and internal governance through process documentation and audit readiness.
  • Manage and deliver projects from concept through to execution and handover.
  • Track and report progress of improvement projects, delivering measurable benefits in safety, quality, delivery, and cost.
  • Be a visible change agent, coaching and supporting team members through change.
  • Develop standard work practices and ensure alignment with operational excellence goals.
  • Contribute to the strategic improvement roadmap, aligned to the business' wider operational and cultural transformation journey.

Candidate Requirements

  • Proven experience in a manufacturing environment - Exposure to or experience in world-class manufacturing environments would be highly advantageous
  • Demonstrated success leading Lean / Six Sigma projects (Green Belt expectation)
  • Strong project management skills - able to prioritise, manage multiple initiatives, and see tasks through to completion (starter-finisher).
  • Experience engaging and influencing stakeholders at all levels, from operators to directors.
  • Strong analytical skills and ability to translate data into actionable insight.
  • Proficient in root cause analysis, problem-solving tools, and performance management techniques.
  • Working knowledge of compliance and audit processes within manufacturing.
  • Self-motivated with a proactive approach to identifying and solving problems
  • NEBOSH/IOSH qualification or strong understanding of H&S in a manufacturing facility

What's on Offer

  • A unique opportunity to shape and lead a new function within a forward-thinking business.
  • Supportive and collaborative culture with a strong focus on sustainability and growth.
  • Competitive salary and benefits package.
  • Opportunities for further development and career progression.

*All third party applications will be forwarded to W Talent for review

This advertiser has chosen not to accept applicants from your region.

Process Improvement VIE

Safran

Posted today

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Job Description

Process Improvement VIE
Company : Safran Helicopter Engines
Job field : Customer services and support
Location : Segensworth North Fareham Hampshire , England , United Kingdom
Contract type : VIE
Contract duration : Full-time
Professional status : Administrative staff
Spoken language(s) :
English Intermediate
# 2025-150863
Apply with one click Any questions ?
**Job Description**
We are seeking a dynamic and results-driven Process Improvement VIE to join our team. The successful candidate will be responsible for identifying inefficiencies, developing solutions, and implementing strategies to enhance processes across the organization. This role is critical in driving operational excellence, optimizing resources, and supporting the organization's goals for continuous improvement.
**Complementary Description**
Analyze current business processes using tools like process mapping, data analysis, and stakeholder feedback.
Identify inefficiencies, bottlenecks, and areas for improvement.
Conduct root cause analysis to address underlying issues.
**Job Requirements**
Experience in process improvement, project management, or related roles.
Excellent analytical, problem-solving, and critical-thinking skills.
Effective communication and interpersonal skills to collaborate with diverse teams.
**But what else? (advantages, specific features, etc.)**
Rarely
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.
**Locate your future workplace**
Concorde Way,PO15 5RL
Segensworth North Fareham Hampshire
England United Kingdom
100,000
employees worldwide
27
Number of countries where Safran is located
35
business area families
+ Maps are available under theOpen Database Licence ( .
+ © OpenStreetMap ( contributors.
+ © Safran
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
This advertiser has chosen not to accept applicants from your region.

Process Improvement Specialist

RM18 7AN Amazon

Posted 6 days ago

Job Viewed

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Job Description

permanent

Sr. EU PE Six Sigma Black Belt (Sr. Process Improvement Specialist)
Amazon is seeking Sr. EU PE Six Sigma Black Belt (Process Improvement Specialist) to work in the EU Process Engineering (EU PE) Lean Team.
The Process Improvement Specialist III (PIS) works alongside with the FC Senior Leadership Team, while keeping high collaboration with both EU PE and other central functions. This role is respons.









WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Process Improvement Engineer

Nuneaton, West Midlands Saputo Dairy UK

Posted 9 days ago

Job Viewed

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Job Description

permanent

Engineer, Process Improvement

Nuneaton

Full Time, Permanent


SDUK's brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products.


A key objective for this individual is to coordinate activities and standards primarily in the production area. Designing out flaws .











This advertiser has chosen not to accept applicants from your region.

Technology Process Improvement Analyst

Leicestershire, East Midlands £43001 - £47779 Annually Hays Technology

Posted 4 days ago

Job Viewed

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Job Description

permanent

43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis.


Job Purpose:


The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations.


Principal duties and responsibilities:

  • Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support.
  • Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement.
  • Gather and document business requirements from stakeholders and operational teams.
  • Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality.
  • Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement.
  • Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.).
  • Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals.
  • Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes.
  • Develop KPIs and dashboards to monitor the impact of business process changes.
  • Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget.
  • Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions).


In order to apply, you must have the following skills and experience:

  • Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience.
  • Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment.
  • Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques.
  • Knowledge of UK social housing regulations, policies, and standards - desirable.
  • Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements.
  • Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them.
  • Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation.
  • Committed to improving the customer experience for tenants and housing service users.
  • Meticulous in documenting processes, preparing reports, and analysing data.
  • Able to communicate technical information to non- technical users.
  • The ability to deliver training material to system users.

If you have the relevant experience and would liek to apply, please submit your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This advertiser has chosen not to accept applicants from your region.

Process Improvement Project Manager

London, London £50000 - £55000 Annually Proactive Global

Posted 7 days ago

Job Viewed

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Job Description

permanent

Process Improvement Project Manager

Hayes

Salary to 55k

Project Manager urgently required to focus on Process improvements within a world leading organisation based near West Drayton / Hayes. We are looking for a PM with a have strong supplier, budgeting and forecasting background. This is a very high value role within the business and you will need to have worked from start to finish on a project projects and overseen all aspects. You do not necessarily have to be a Technical PM as one of the key areas will be to have supplier and budget experience.

The Project Manager will oversee technical, infrastructure, and change projects and develop, implement, and track project plans. You will be responsible for managing project budgets, timelines, and resources to ensure successful project introduction on time and on budget.

Duties and Responsibilities

  • Create project (budget) approval requests including economic appraisals.
  • Lead and manage a cross-functional project team to deliver on project goals.
  • Develop detailed project plans minimising operational disruption and tracking systems to ensure adherence to milestones.
  • Liaise closely with key resource owners to ensure effective resource allocation.
  • Manage project financials and budgets as per agreements with the project sponsor.
  • Prepare reports, presentations, and KPIs for management as needed.
  • Coordinate with stakeholders across the organisation to promote project buy-in, communicating project purpose for transparency and alignment.
  • Establish clear guidelines and governance processes.

Experience and Knowledge

  • Demonstrated project management competency is essential; minimum 3 years of experience,
  • Experience managing projects with technical complexity from concept to implementation.
  • Ability to lead diverse, multi-functional teams.
  • Strong understanding of project management tools and their application in diverse project types.
  • Excellent communication skills, with the ability to convey technical information to both technical and non-technical audiences.
  • High IT competency, including knowledge of MRP & ERP systems and MS Office suite.

Education and Qualifications

  • Engineering and/or Business degree (BSc, MSc) or equivalent.
  • Recognised Project Management certification (e.g., Prince2, PMP) is desirable, but not essential.
  • LEAN qualification is desirable, but not required.

If you have the above skills and wish to be considered for this position or find out more details then please contact Nathan Woakes on (phone number removed) or submit your CV to (url removed) alternatively, apply to this advert!

Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with there details and if they are placed by Proactive you will receive 250. *T&Cs apply*


Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.
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About the latest Process improvement Jobs in United Kingdom !

Process Improvement Analyst - SAP

Cheshire, North West £450 - £500 Daily Hays Technology

Posted 10 days ago

Job Viewed

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Job Description

contract

Process Excellence Consultant - Contract Opportunity
Location: Macclesfield

Hybrid Working: 3 days on-site / 2 days remote per week

Contract Duration: 6 months (with potential for extension)
Outside IR35 | 500/day (Ltd/Umbrella)

We are seeking a dynamic Process Excellence Consultant to support a high-impact transformation initiative. This hybrid role offers the opportunity to contribute to operational excellence efforts across ERP/SAP S/4HANA environments in either Macclesfield.What You'll Bring
Essential Skills & Experience:

  • Proven expertise in process mapping and process thinking
  • Hands-on experience in process optimisation using structured problem-solving tools
  • Exposure to SAP S/4HANA, ERP, or large-scale transformation initiatives
  • Knowledge of Business Process Management (BPM) platforms
  • Proficiency in Lean / Six Sigma or comparable continuous improvement methodologies
  • Strong facilitation skills for live process mapping workshops
  • Skilled trainer and coach with excellent stakeholder engagement
  • Exceptional communication, collaboration, and networking abilities

Nice-to-Have Experience

  • Previous experience in a Process Excellence or similar role
  • SAP implementation background
  • Familiarity with financial or quality process controls
  • Lean Six Sigma certification (Green Belt or higher) or evidence of successful CI project delivery
  • Ability to coach and guide process optimisation in complex, data-driven business environments

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This advertiser has chosen not to accept applicants from your region.

Senior Process Improvement Technologist

Barton upon Humber, Yorkshire and the Humber £40000 - £45000 Annually Bakkavor Group

Posted 10 days ago

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Job Description

permanent
Senior Process Improvement Technologist (CI/OPEX) - Bakkavor Barton Bread


We rise to challenges together


Salary: £40,000- £45,000 depending on experience plus benefits including; up to 10% annual bonus scheme, 25 Days annual leave plus Bank Holidays (with the option to purchase x5 extra days maximum).

Benefits: MyBargains Discount Platform, A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans), Free Independent Mortgage Advice

Location: Bakkavor Barton Bread, Barton-Upon-Humber, DN18 5RT

Ways of Working: Site Based

Shift Pattern: Monday to Friday 08:30 -17:00

Contract: Permanent

Why join us?

We're ready for anything. We thrive on challenge and change. The fast-paced, high-pressure environment of our 24/7 operation keeps us agile and offers a wide range of career opportunities to explore. We encourage everyone to push their limits, work hard, and demonstrate resilience. And it's thrilling. Because by mentoring and role modelling our success and innovation, we'll continue to diversify, grow as individuals, and succeed together. We're proud to offer you a career with significant potential for development.

What we do.

We're the market leader in the UK fresh prepared food industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. This particular role is at our Bakkavor Bread site based in Barton-Upon-Humber, close to the Humber Bridge. This factory specialises in making chilled speciality baguettes at high volumes and employs over 150 people. This site is located 14 miles from Hull, 16 miles from Scunthorpe and 24 miles from Grimsby.


About the role.

The successful candidate will drive site continuous improvement strategy across all operational areas and coach / support site teams in delivering the Bakkavor Operating System, and deliver successful product validations to Bakkavor/customer principles in line with business requirements.



The role of the OpEx function is to develop manufacturing capability to enable the business to deliver productivity improvements. The process function will work across all functions and the customer to produce product in line with food safety and technical standards, H&S, financial and commercial expectations.

Role Accountabilities:

  • Shaping and deploying the Bakkavor Operating System into site ways of working. The Bakkavor Operating System represents standard processes, tools / techniques and behaviours that support the manufacture of products, creating value for the company and customers (to include Redzone Productivity Module).
  • Shaping and deploying standard Management Control & Reporting Structure (MCRS) across balance score of card metrics into all functions and areas.
  • Supporting the delivery of team-based Kaizen improvements in line with top loss data and site manufacturing strategy. Working cross functionally to ensure all departments contribute, assist, and deliver quantifiable performance improvement across the business.
  • Developing and supporting delivery of annual PIP plan in line with site manufacturing strategy. Working cross functionally to ensure all departments contribute, assist, and deliver quantifiable performance improvement across the business.
  • Ensure mechanisms are in place to communicate and drive employee involvement within continuous improvement projects and continually review their effectiveness and explore new options which link to & support the site engagement plans.
  • Data analysis, report development, cost saving evaluation and creation of improvement narratives
  • Supporting site teams to solve complex problem by facilitating structured problem-solving events
  • Managing Trials - To deliver trials against the plan, in line with the business critical paths, using a problem solving approach ensuring issues are captured and communicated across multiple functions, with an awareness of the budget.
  • Preparation and completion of transit tests in compliance with customer codes of practice, taking a logical approach.
  • Facilitate Post Trial Evaluation: Co-ordination of samples required for evaluation, plan the trial review for QAS generation and organoleptic assessment. Ensure SOP, photo std, captured.
  • Using a pragmatic approach to ensure all procedures e.g. transit trials.
  • Develop a supportive function to stakeholders, with a pragmatic, problem solving approach to ensure all relevant information collected to input in business systems. Post launch review incorporating possible cost reduction opportunities, ensuring procedural compliance.
  • Completion of controlled documents for trials, pre-productions and launches against the customer specification and BOM.
  • To operate in a safe working manner and support the site/business on continuous improvement relating to health, safety and environment

About You:

  • 1-2 years demonstrable experience in a manufacturing environment in at least one of the following disciplines: Technical; Production; Development; or graduate in related discipline.
  • Experience of working closely and effectively with support functions including: Planning, Engineering, Technical, Process, SHE and HR.
  • Lean manufacturing or process improvement experience, to progress to green belt level
  • Experience of leading change projects
  • Ability to build credible & successful working relationships at all levels within the organisation
  • Is vigilant with good attention to detail and spots opportunities for improvement
  • Has good organisational skills and is able to manage own time and workload with the ability to multi-task
What you'll receive.

As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.
  • Life Assurance (2.5 x salary)
  • Short Term Bonus Scheme up to 10%
  • 25 days holiday plus Bank Holidays -option to buy a maximum of 5 days more
  • Staff Shop
  • Stakeholder Pension Scheme
  • MyBargains Discount Platform
  • Personal Accident Insurance
  • Free Independent Mortgage Advice
  • Employee Assistance Programme
  • A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
  • Discounted tutoring for children
  • Access to financial learning tools and affordable loans via your salary
  • Private Medical Insurance
  • Free Carparking
Proud to be Bakkavor.

We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team!

Find out more and apply.

#LI-HF1

#CVL
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Technology Process Improvement Analyst

LE67 Coalville, East Midlands Hays Technology

Posted 4 days ago

Job Viewed

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Job Description

full time

43,001 - 47,779 per annum, flexible hybrid working pattern (2 days per week in office), 35-hour week, 39 days annual leave (including statutory days), good pension scheme and other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis.


Job Purpose:


The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations.


Principal duties and responsibilities:

  • Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support.
  • Create process maps (As-Is and To-Be) to identify inefficiencies, bottlenecks, and areas for improvement.
  • Gather and document business requirements from stakeholders and operational teams.
  • Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality.
  • Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement.
  • Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.).
  • Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and operational goals.
  • Analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to measure the effectiveness of current processes and proposed changes.
  • Develop KPIs and dashboards to monitor the impact of business process changes.
  • Assist in the planning and execution of process improvement projects, ensuring they are delivered on time and within budget.
  • Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions).


In order to apply, you must have the following skills and experience:

  • Professional certifications such as Lean Six Sigma Green/Black Belt and Agile or equivalent experience.
  • Proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment.
  • Strong experience with process mapping tools (e.g., Visio, Lucidchart) and business analysis techniques.
  • Knowledge of UK social housing regulations, policies, and standards - desirable.
  • Ability to analyse complex business processes and data, with a strong focus on identifying inefficiencies and recommending improvements.
  • Skilled in diagnosing issues, proposing effective solutions, and working collaboratively to resolve them.
  • Ability to build relationships with a wide range of stakeholders, both internal and external, at various levels of the organisation.
  • Committed to improving the customer experience for tenants and housing service users.
  • Meticulous in documenting processes, preparing reports, and analysing data.
  • Able to communicate technical information to non- technical users.
  • The ability to deliver training material to system users.

If you have the relevant experience and would liek to apply, please submit your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This advertiser has chosen not to accept applicants from your region.
 

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