196 Process Mapping jobs in the United Kingdom
Process Mapping Analyst
Posted 5 days ago
Job Viewed
Job Description
Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet.
Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together.
As a Process Mapping Analyst, the role will centre around mapping and improving existing (and creating new) processes, procedures to help identify improvement areas and ways to enhance our overall customer experience journey. You’ll have strong project management skills alongside immaculate communication skills to work with all of the relevant stakeholders to ensure processes are documented and reviewed regularly.
Kroo is growing and we’d love to hear from you if you’re interested in joining us in our journey.
About the Team
We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the company’s mission and believe in a collaborative approach to creating the greatest social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people’s lives for good.
What you’ll do:
- Creating end-to-end process maps for the operational team, identifying areas where automation can streamline workflows.
- Helping to identify potential risks and issues in business processes, including inefficiencies that could be improved through automation.
- Identifying and analysing the business processes that need to be improved.
- Designing and recommending automation solutions to reduce manual effort and improve operational efficiency.
- Developing and delivering any training required on new processes.
- Monitoring and evaluating the efficiency of processes, using automation where possible to track and optimise performance.
- Showing proactiveness and ownership skills to solve customer problems, leveraging automation where appropriate to improve customer experience.
- Proactively spotting patterns in the frustrations or hopes of our customers, seeing where we can change our processes, tools, or products to serve them better.
Requirements
We’re looking for someone who has:
• At least 12 months experience in financial services helping define operational processes.
• A brilliant understanding of process mapping, modelling and automation.
• Experience liaising with key stakeholders to help evaluate and improve existing processes.
• Excellent written and verbal communication skills and a genuine commitment to exceptional customer service.
Benefits
What we offer you:
At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
- Employer-sponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.
- Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
- Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
- Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
- Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Farringdon, Central London.
- Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
- Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
- Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
- Room for growth: As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.
- You get full healthcare for you and your nuclear family via Vitality.
About Our Process:
We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:
- People screen interview - 30 mins
- Technical interview - 45 mins
- COO interview - 30 mins
Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.
Diversity and Inclusion:
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank. We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.
To all Recruitment Agencies:
At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Be aware that Kroo Bank will not assume any responsibility for fees incurred due to unsolicited resumes.
To ensure a fair and efficient application process, all candidates are kindly requested to submit their applications directly through the advertised platform. We kindly ask that you refrain from reaching out to the company or its employees via email, LinkedIn, or any other communication channels for inquiries or updates. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Process Improvement Coordinator
Posted today
Job Viewed
Job Description
Process Improvement Coordinator (internally known as Process Lead)
Hellaby (Home of KP Nuts)
On-site (Monday - Friday, 07:30 - 16:00)
Join our snack-loving team! We're looking for a Process Lead to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure!
This is a fantastic opportunity for someone with a passion for continuous improvement and a hands-on approach to problem solving. You'll play a key role in driving performance and developing capability across our production lines, using your mechanical know-how and data-driven mindset to deliver real, measurable impact. You’ll work closely with teams on the shop floor, supporting them in identifying opportunities, coaching best practices, and embedding sustainable improvements.
At KP Snacks, we value curiosity, collaboration, and a drive to make things better every day – and in this role, you’ll have the platform to do just that. If you enjoy variety, thrive in a fast-paced environment, and take pride in making a difference, we’d love to hear from you.
What’s in it for you?
We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer:
Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.
KP Pension Plan - contribution matching up to 7% of your salary
25 days holiday + holiday buy scheme
KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools
What will you be doing?
Drive the development and implementation of Centre Line Management Systems, ensuring equipment runs efficiently and to standard.
Tackle complex production issues using lean manufacturing tools, identifying root causes and coaching the team through corrective and preventative actions.
Collaborate closely with Equipment Owners, Line Leads and wider teams to embed continuous improvement culture and share best practice across the site.
Make a tangible difference by analysing machine data to uncover loss trends, putting in place sustainable solutions that boost performance and productivity.
Grow your expertise by leading weekly system health checks, learning from real-time results and developing your coaching skills to influence change.
Who are we?
Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies.
Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together.
Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout.
We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:
A degree in STEM or Food Science, or equivalent experience working in a fast-paced manufacturing environment, with transferable skills in data analysis, root cause investigation, or lean methodologies.
Excellent communication and coaching skills that help bring teams together, support development, and drive positive change.
While not essential, familiarity with systems such as online data capture or advanced Excel is a bonus – we’re happy to support the right person to grow these skills.
A proactive mindset and a collaborative approach that reflects our KP values – thinking flexibly, acting with ownership, and always striving to do the right thing.
#LI-SC1 #LI-Onsite
Process Improvement Coordinator
Posted today
Job Viewed
Job Description
Process Improvement Coordinator (internally known as Process Lead)
Hellaby (Home of KP Nuts)
On-site (Monday - Friday, 07:30 - 16:00)
Join our snack-loving team! We're looking for a Process Lead to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure!
This is a fantastic opportunity for someone with a passion for continuous improvement and a hands-on approach to problem solving. You'll play a key role in driving performance and developing capability across our production lines, using your mechanical know-how and data-driven mindset to deliver real, measurable impact. You’ll work closely with teams on the shop floor, supporting them in identifying opportunities, coaching best practices, and embedding sustainable improvements.
At KP Snacks, we value curiosity, collaboration, and a drive to make things better every day – and in this role, you’ll have the platform to do just that. If you enjoy variety, thrive in a fast-paced environment, and take pride in making a difference, we’d love to hear from you.
What’s in it for you?
We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer:
Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.
KP Pension Plan - contribution matching up to 7% of your salary
25 days holiday + holiday buy scheme
KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools
What will you be doing?
Drive the development and implementation of Centre Line Management Systems, ensuring equipment runs efficiently and to standard.
Tackle complex production issues using lean manufacturing tools, identifying root causes and coaching the team through corrective and preventative actions.
Collaborate closely with Equipment Owners, Line Leads and wider teams to embed continuous improvement culture and share best practice across the site.
Make a tangible difference by analysing machine data to uncover loss trends, putting in place sustainable solutions that boost performance and productivity.
Grow your expertise by leading weekly system health checks, learning from real-time results and developing your coaching skills to influence change.
Who are we?
Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies.
Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together.
Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout.
We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:
A degree in STEM or Food Science, or equivalent experience working in a fast-paced manufacturing environment, with transferable skills in data analysis, root cause investigation, or lean methodologies.
Excellent communication and coaching skills that help bring teams together, support development, and drive positive change.
While not essential, familiarity with systems such as online data capture or advanced Excel is a bonus – we’re happy to support the right person to grow these skills.
A proactive mindset and a collaborative approach that reflects our KP values – thinking flexibly, acting with ownership, and always striving to do the right thing.
#LI-SC1 #LI-Onsite
Process Improvement Coordinator
Posted today
Job Viewed
Job Description
Process Improvement Coordinator (internally known as Process Lead)
Hellaby (Home of KP Nuts)
On-site (Monday - Friday, 07:30 - 16:00)
Join our snack-loving team! We're looking for a Process Lead to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure!
This is a fantastic opportunity for someone with a passion for continuous improvement and a hands-on approach to problem solving. You'll play a key role in driving performance and developing capability across our production lines, using your mechanical know-how and data-driven mindset to deliver real, measurable impact. You’ll work closely with teams on the shop floor, supporting them in identifying opportunities, coaching best practices, and embedding sustainable improvements.
At KP Snacks, we value curiosity, collaboration, and a drive to make things better every day – and in this role, you’ll have the platform to do just that. If you enjoy variety, thrive in a fast-paced environment, and take pride in making a difference, we’d love to hear from you.
What’s in it for you?
We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer:
Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.
KP Pension Plan - contribution matching up to 7% of your salary
25 days holiday + holiday buy scheme
KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools
What will you be doing?
Drive the development and implementation of Centre Line Management Systems, ensuring equipment runs efficiently and to standard.
Tackle complex production issues using lean manufacturing tools, identifying root causes and coaching the team through corrective and preventative actions.
Collaborate closely with Equipment Owners, Line Leads and wider teams to embed continuous improvement culture and share best practice across the site.
Make a tangible difference by analysing machine data to uncover loss trends, putting in place sustainable solutions that boost performance and productivity.
Grow your expertise by leading weekly system health checks, learning from real-time results and developing your coaching skills to influence change.
Who are we?
Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies.
Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together.
Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout.
We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:
A degree in STEM or Food Science, or equivalent experience working in a fast-paced manufacturing environment, with transferable skills in data analysis, root cause investigation, or lean methodologies.
Excellent communication and coaching skills that help bring teams together, support development, and drive positive change.
While not essential, familiarity with systems such as online data capture or advanced Excel is a bonus – we’re happy to support the right person to grow these skills.
A proactive mindset and a collaborative approach that reflects our KP values – thinking flexibly, acting with ownership, and always striving to do the right thing.
#LI-SC1 #LI-Onsite
Process Improvement Coordinator
Posted today
Job Viewed
Job Description
Process Improvement Coordinator (internally known as Process Lead)
Hellaby (Home of KP Nuts)
On-site (Monday - Friday, 07:30 - 16:00)
Join our snack-loving team! We're looking for a Process Lead to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure!
This is a fantastic opportunity for someone with a passion for continuous improvement and a hands-on approach to problem solving. You'll play a key role in driving performance and developing capability across our production lines, using your mechanical know-how and data-driven mindset to deliver real, measurable impact. You’ll work closely with teams on the shop floor, supporting them in identifying opportunities, coaching best practices, and embedding sustainable improvements.
At KP Snacks, we value curiosity, collaboration, and a drive to make things better every day – and in this role, you’ll have the platform to do just that. If you enjoy variety, thrive in a fast-paced environment, and take pride in making a difference, we’d love to hear from you.
What’s in it for you?
We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer:
Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.
KP Pension Plan - contribution matching up to 7% of your salary
25 days holiday + holiday buy scheme
KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools
What will you be doing?
Drive the development and implementation of Centre Line Management Systems, ensuring equipment runs efficiently and to standard.
Tackle complex production issues using lean manufacturing tools, identifying root causes and coaching the team through corrective and preventative actions.
Collaborate closely with Equipment Owners, Line Leads and wider teams to embed continuous improvement culture and share best practice across the site.
Make a tangible difference by analysing machine data to uncover loss trends, putting in place sustainable solutions that boost performance and productivity.
Grow your expertise by leading weekly system health checks, learning from real-time results and developing your coaching skills to influence change.
Who are we?
Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies.
Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together.
Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout.
We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:
A degree in STEM or Food Science, or equivalent experience working in a fast-paced manufacturing environment, with transferable skills in data analysis, root cause investigation, or lean methodologies.
Excellent communication and coaching skills that help bring teams together, support development, and drive positive change.
While not essential, familiarity with systems such as online data capture or advanced Excel is a bonus – we’re happy to support the right person to grow these skills.
A proactive mindset and a collaborative approach that reflects our KP values – thinking flexibly, acting with ownership, and always striving to do the right thing.
#LI-SC1 #LI-Onsite
Process Improvement Technician
Posted 3 days ago
Job Viewed
Job Description
Are you passionate about science, fermentation, and biotechnology? We are seeking a dedicated Process Improvement Technician to join the our clients team. In this role, you will work closely with the on-site Operations team to drive key initiatives that improve business performance within the laboratory environment. You will be instrumental in ensuring the quality of our products, maintaining our reputation for excellence, and standardising improvements across the business.
- Salary - 36000 - 41000
- Monday to Friday 8:00am - 4:30pm
- Starting as soon as possible
This is a hands-on position where you will engage with daily operational teams, provide laboratory analysis to identify performance opportunities, and support troubleshooting using Lean manufacturing principles.
Key Responsibilities:
- Conducting non-routine analysis of in-process materials, raw materials, and finished products.
- Interpreting, analysing, and effectively communicating results to relevant departments.
- Following all standard operating procedures (SOPs) and adhering to good laboratory practices.
- Generating new SOPs and test methods, as well as updating existing ones.
- Troubleshooting laboratory issues and recommending effective solutions.
- Maintaining accurate and detailed records of all testing performed.
- Facilitating plant and process problem-solving initiatives.
- Acting as a functional partner to shift managers, applying tools and methodologies to support in an analytical function
Upholding and promoting the highest standards of Health & Safety in both laboratory and production environments, ensuring compliance with all company procedures and relevant legislation.
Essential Knowledge, Skills, and Experience:
- Experience within a labatory environment in a similar industry.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and a high level of accuracy.
- Familiarity with Good Laboratory Practices
- Excellent written and verbal communication abilities.
- The ability to work both independently and as part of a team in a fast-paced environment.
- Skills to utilise manufacturing excellence tools and techniques
- A genuine enthusiasm for biotechnology, fermentation, and science.
- A full clean driving license.
- A degree in Science, Mechanical, or Chemical Engineering.
- Previous experience in a quality assurance or laboratory environment.
Experience with statistical analysis and quality control charts.
What Success Looks Like:
Success in this role will be measured by quantifiable improvements in business efficiency, quality, and cost. A proactive approach to problem-solving and a commitment to continuous development are crucial indicators of success.
If you are ready to make a significant impact and grow with a leading team, we encourage you to apply.
Please note we are unable to offer sponsorship for visa's for this role.
Randstad Business Support is acting as an Employment Agency in relation to this vacancy.
Process Improvement Engineer
Posted 7 days ago
Job Viewed
Job Description
Position: Process Improvement Engineer
Location: Hoyland, Barnsley
Salary Range: 38,000 - 48,000 per annum
Company Overview
W Talent are working with a leading manufacturing organisation located in Hoyland, Barnsley who are looking to recruit a Process Improvement Engineer. Recognised for their expertise in manufacturing and materials engineering with a strong reputation for innovation, reliability, and quality, this business serves customers across multiple international markets. They continue to invest heavily in people, process optimisation, and sustainable growth, creating exciting opportunities for ambitious engineers to thrive.
Job Description
My client are seeking a highly analytical and results-driven Process Improvement Engineer to support production and operations teams. This is a pivotal role focused on optimising metallurgical processes, improving plant efficiency, and ensuring consistently high-quality output across metal processing operations.
The successful candidate will ideally have a background in engineering within metals, foundry, or heavy manufacturing, and a passion for continuous improvement initiatives. This position will be Monday to Friday, days based, located in Hoyland, Barnsley.
Key Responsibilities
- Analyse and optimise manufacturing processes related to melting, alloying, casting, or finishing of non-ferrous metals.
- Lead process improvement initiatives using Lean, Six Sigma, or other structured methodologies.
- Monitor KPIs and conduct root cause analysis to reduce scrap, rework, downtime, and variation.
- Collaborate with production and quality teams to troubleshoot and resolve process issues.
- Develop and update SOPs and process documentation.
- Partner with R&D and commercial teams on process trials, new product introductions, and technology adoption.
- Support capital projects including new equipment installation, commissioning, and integration.
- Ensure compliance with health, safety, environmental, and quality standards.
Qualifications and Skills
- Degree in Mechanical, Metallurgical, Chemical, or Manufacturing Engineering (or related field).
- 3+ years' experience in process engineering, ideally in metals, foundry, or heavy industry.
- Strong understanding of metallurgical processes and manufacturing systems.
- Hands-on experience with Lean Manufacturing, Six Sigma, or similar methodologies.
- Ability to interpret engineering drawings, process flow diagrams, and technical specifications.
- Proficiency in data analysis for evidence-based improvements.
- Excellent communication skills with the ability to engage stakeholders at all levels.
Benefits
- Competitive salary between 38,000 and 48,000 with annual performance bonus.
- Training and professional development opportunities, including external qualifications.
- Comprehensive benefits package including pension, healthcare, and wellness schemes.
- A technically dynamic environment with opportunities to shape process strategy.
- Supportive, collaborative team culture focused on innovation.
Application Process
To apply, please submit your CV and W Talent will review your application and contact you directly if successful.
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Process Improvement LEad
Posted 10 days ago
Job Viewed
Job Description
Process Improvement Lead
South West London
£500 per day inside IR35
Do you have a passion for improving services, streamlining operations, and driving meaningful change? We’re looking for a proactive and experienced Process Improvement Lead to help transform how we deliver a vital public service to our community.
About the Role
This role focuses on reviewing and improving operational processes, procedures, and practices within our Green Spaces service, which covers:
- Public parks and green spaces, including sports pitches and playgrounds
- Countryside estates and open spaces
- Cemetery and burial services
Key Responsibilities
- Review, map and analyse current processes across the Green Spaces service
- Identify opportunities for greater efficiency, safety, and consistency
- Design and implement improved ways of working in collaboration with operational teams
- Work with ICT and data teams to enhance use of digital tools and monitor progress
- Develop training and support to embed new practices across teams
- Report progress and recommendations to the Head of Culture, Leisure and Environment
Essential:
- Degree or equivalent professional experience
- Background in process improvement, service transformation, or change management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Confident with IT systems and data analysis tools
- Flexible, adaptable, and able to influence others positively
- Full UK driving licence and ability to travel within the borough
- Project management qualification (e.g. PRINCE2, Agile, or similar)
- Experience working in local government or public services
- Strategic and creative thinker with a people-centred approach
Process Improvement Lead
Posted 11 days ago
Job Viewed
Job Description
About the role
The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including:
- Green spaces, including playgrounds, sports pitches and a range of other community facilities
- Countryside estates, including our such as our commons and open spaces
- Cemetery services
You will be based at the Civic Centre in Esher. Although a number of the team work out on sites around the borough so travel will be required. There will also be opportunities for working remotely.
The main purpose of the role:
As the Process Improvement Lead, you will be responsible for reviewing and streamlining processes and procedures across the Green Spaces team, ensuring that all are following safe practices, working efficiently and effectively, and that there is consistency across the service provided.
You will also be responsible for looking at how we implement and embed new practices within the teams providing support and effective training
Specific duties and responsibilities
Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.
Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.
Identify the necessary training requirements to meet the needs of the processes.
Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.
Person specificationEssential
- Degree or equivalent demonstrable experience
- Management qualification or equivalent demonstrable experience
- Experience in successful change management, improving processes in a public facing service or similar
- Strong problem solving, analytical and evaluation skills
- Ability to communicate effectively with a range of stakeholders and at all levels
- Strong IT skills and ability to disseminate information in a quick, efficient and accurate manner
- Flexible and adaptable work style
- Diplomatic, tactful and capable of being assertive
- Current driving licence and ability to travel between different locations within the borough
Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead Process Improvement Lead
Process Improvement Lead
Posted 11 days ago
Job Viewed
Job Description
Process Improvement Lead
PAYE: 52.08 per hour
Umbrella: 68.12 per hour
3 Month Contract Initially
Esher, Surrey
About the role
The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including:
- Green spaces, including playgrounds, sports pitches and a range of other community facilities
- Countryside estates, including our such as our commons and open spaces
- Cemetery services
You will be based at the Civic Centre in Esher. Although a number of the team work out on sites around the borough so travel will be required. There will also be opportunities for working remotely.
The main purpose of the role:
As the Process Improvement Lead, you will be responsible for reviewing and streamlining processes and procedures across the Green Spaces team, ensuring that all are following safe practices, working efficiently and effectively, and that there is consistency across the service provided.
You will also be responsible for looking at how we implement and embed new practices within the teams providing support and effective training
Specific duties and responsibilities
- Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.
- Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.
- Identify the necessary training requirements to meet the needs of the processes.
- Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.
Person specification
Essential
- Degree or equivalent demonstrable experience
- Management qualification or equivalent demonstrable experience
- Experience in successful change management, improving processes in a public facing service or similar
- Strong problem solving, analytical and evaluation skills
- Ability to communicate effectively with a range of stakeholders and at all levels
- Strong IT skills and ability to disseminate information in a quick, efficient and accurate manner
- Flexible and adaptable work style
- Diplomatic, tactful and capable of being assertive
- Current driving licence and ability to travel between different locations within the borough
Desirable
- Project management qualification or equivalent demonstrable experience
- Experience in a local government or public sector environment
- Creative, innovative and capable of thinking strategically