2,458 Product Operations Manager jobs in the United Kingdom
Product Operations Manager - IT & Cyber
Posted 10 days ago
Job Viewed
Job Description
Product Operations Manager - IT & Cyber
Location: Remote (UK)
Ready to Transform Our Vendor Relationships & IT Operations?
We're looking for a strategic Product Operations Manager to revolutionize how we work with our key technology vendors while driving operational excellence across our IT/Cyber product portfolio. If you're passionate about building strong partner relationships and optimizing technology solutions in a fast-growing environment, this could be your next career-defining move.
What You'll Do
Implementation of IT solutions: Support our sales teams and drive business growth. You will collaborate closely with cross-functional teams, including sales, marketing, and engineering, to ensure that our IT infrastructure and products meet customers evolving needs
IT & Cyber Roadmap Development: Create and maintain strategic roadmaps for IT and cybersecurity products, ensuring alignment with industry standards, regulatory requirements, and emerging threat landscapes.
IT Operations Process Enhancement: Streamline IT service delivery and cybersecurity processes, including incident response procedures, vulnerability management workflows, and compliance reporting mechanisms.
Proposition Launches: Coordinate launches of IT and cybersecurity solutions, ensuring proper security testing, compliance validation, and operational governance.
Customer Journey Mapping: Design and optimize customer experiences for IT and cybersecurity solutions, from initial assessment through implementation, monitoring, and ongoing support.
Compliance & Documentation: Maintain detailed documentation for IT and cybersecurity products, including compliance reports, security procedures, and integration guidelines.
What We're Looking For
Essential Experience
IT & Cybersecurity Expertise: Comprehensive knowledge of the IT and cybersecurity industry and associated frameworks (NIST, ISO 27001), threat detection, and incident response procedures
Communication: Strong ability to communicate security risks and IT requirements to C-level executives, technical teams, internal and external stakeholders.
IT Project Management: Proven experience managing complex IT and cybersecurity projects with multiple stakeholders and stringent compliance requirements
Operational Issue & Risk Identification: Proven ability to detect operational challenges and potential risks within IT and cybersecurity environments and operations, with a strong focus on implementing effective mitigation strategies and ensuring swift, decisive action to maintain business continuity.
Cross-Functional IT Collaboration: Demonstrated ability to work effectively with IT operations, security teams, compliance officers, external security vendors, and commercial sales leads to deliver key objectives and drive successful outcomes.
Highly Desirable
Industry Experience in MSP: Extensive background working within the Managed Service Provider (MSP) sector, consistently delivering high-quality technical solutions and outstanding customer experiences through proactive service, tailored support, and forging strong client partnerships.
Threat Intelligence: Knowledge of current cybersecurity threats, attack vectors, and emerging security technologies and best practices
IT Service Management: Experience with ITIL frameworks, IT service delivery, and support models
Why Focus Group?
Product Operations Manager (Remote - Europe)
Posted 12 days ago
Job Viewed
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Operations Manager in Europe.
We are seeking a proactive and tech-savvy Product Operations Manager to join a fast-growing team focused on delivering exceptional experiences in the air cargo and logistics industry. In this role, you will work closely with airline partners, internal teams, and enterprise customers to ensure seamless integration, operational excellence, and optimal product performance. You will lead cross-functional projects, streamline processes, and leverage data-driven insights to maximize platform value. This is an opportunity to impact a high-growth, dynamic environment while contributing to the digital transformation of the air freight sector. You will work remotely across Europe while engaging in occasional team events to foster collaboration and alignment.
Accountabilities:
As a Product Operations Manager, you will drive operational efficiency and partner success across the product platform. Your main responsibilities include:
- Simplify and automate key monitoring and operational processes for internal teams and airline partners.
- Lead integration projects for new partner airlines and ensure their services are accessible to the global freight network.
- Investigate operational issues and manage maintenance projects to keep integrations running smoothly.
- Support market expansion initiatives and enable enterprise forwarder onboarding processes.
- Identify feature gaps and drive adoption projects to enhance product offerings.
- Specify and implement tooling to improve internal operations and performance monitoring.
- Maintain active communication across technical and business stakeholders to align on ongoing projects.
Requirements
The ideal candidate combines technical know-how with strong operational and project management skills. Required qualifications include:
- 2+ years of experience in product operations, product management, or product analytics managing complex cross-functional projects.
- Practical experience with SQL and automation tools.
- Strong growth mindset, self-starter attitude, and bias for action.
- Tech-savvy and comfortable learning new tools and technologies.
- Excellent listening, consensus-building, and decision-making skills.
- Data-driven approach to decision making.
- Exceptional written and verbal communication skills in English.
- Adaptable to uncertainty and open to giving and receiving feedback.
Nice to Have:
- Technical background (e.g., degree in Computer Science or similar).
- Professional experience with JavaScript.
Benefits
- Home office budget of €650 and choice of MacBook Air (M3) or Dell XPS.
- Offsite team trips and company-wide events to build culture and team spirit.
- Unlimited access to co-working spaces worldwide through partner programs.
- Premium digital mental health care coverage (Mindsurance).
- 24 paid vacation days plus bank holidays and additional special leaves.
- Permanent full-time employment through partner services for employees outside Germany.
- Opportunity to work remotely across Europe while participating in occasional in-person events.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Senior Product Operations Manager - Analytics Lead

Posted 22 days ago
Job Viewed
Job Description
The Product Operations team is the heart of an evolving Product Organisation of 70+ people, driving, enabling and supporting change. As the first Product Analytics specialist into the team, you'll help form the foundation for how the organisation uses data to drive decision making, as well as have opportunities to develop your product operations skills more broadly.
Currently, our organisation makes decisions primarily through intuition and experience. As a Senior Product Operations Manager, you'll be the catalyst who transforms us into a truly data-informed product organisation.
You'll own and optimise existing product analytics capabilities, champion new technologies and be proactive in continuous improvement. While analytics and insights will be your primary focus (roughly 80% of your time initially), this role will evolve based on team needs and organisational priorities.
Some weeks you might spend most of your time deep in identifying and operationalising key metrics across our products, others you might be redesigning one of our processes or overhauling a section of our knowledge hub. We're looking for someone who thrives on this variety and sees the interconnected nature of product operations work.
**Insights:**
+ Own and drive the strategy to drive data-informed decision making across the product organisation.
+ Set the standard for tracking, using and reporting product performance and user insights for all products and teams.
+ Undertake analysis for strategic priorities and make recommendations
+ Identify, monitor and report key metrics across the product organisation
**Technology enablement:**
+ Take ownership of the product analytics tech stack and roadmap. We currently have Adobe Analytics available, with the potential to add more tooling.
+ Empower the product team to leverage existing tools their fullest potential.
+ Lead the charge in evaluating, selecting, and rolling out new product analytics technologies that enhance productivity and collaboration.
+ Develop and deliver engaging training programs to ensure seamless adoption and optimal utilisation of tools across the team.
**People development:**
+ Be a champion for continuous learning by actively contributing to initiatives that foster professional growth within the product team.
+ Build analytics literacy across the product organisation, from basic metrics interpretation to advanced analysis techniques, ensuring every team member can leverage data in their daily decisions.
+ Build and nurture strong relationships across the organisation, bridging the gap between Engineering, Design, business stakeholders and the Global Data, Insights and Analytics Team.
**Ways of working:**
+ Analyse, streamline and automate existing and new processes to enable teams to do their best work.
+ Contribute to our evolving product development lifecycle, from planning cycles to delivery processes.
+ Jump into solve operations challenges as they arise, whether that's organising stakeholder alignment sessions or optimising our product review process.
+ Design and implement robust reporting mechanisms to track progress, measure performance and identify areas for improvement.
+ Contribute to the Product Organisation knowledge base, creating and managing engaging content to drive understanding of product analytics and metrics.
**The minimum requirements we seek:**
+ 5+ years of experience in product analytics, data analysis, product operations, or a related field, with at least 2 years spent in a product environment.
+ You have defined metrics, set up useful dashboards and undertaken data analysis that has led to impactful product decisions.
+ You have experience identifying, rolling out and managing product analytics tooling for internal teams.
+ You have a track record of making improvements to processes and ways of working, including influencing a wide variety of stakeholders to make evidence-based decisions.
+ You have successfully managed ongoing operational activities, ensuring they run smoothly, consistently and effectively.
**Additional Information:**
_The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability_
_This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements._
_As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions._
#LI-SN2 #FordCredit
**Requisition ID** : 48736
Group Product Operations Manager (Payroll Core & Experience)
Posted 12 days ago
Job Viewed
Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Group Product Operations Manager (Payroll Core & Experience) in EMEA.
We are seeking a highly experienced Group Product Operations Manager to lead teams that drive the operational excellence of global payroll systems. In this role, you will oversee cross-functional initiatives to improve automation, accuracy, and scalability across payroll cycles, ensuring seamless experiences for SMB, Mid-Market, and Enterprise clients. You will partner with Product and Engineering to deliver no-touch workflows, optimize operations, and guide global rollouts of payroll features. This position offers the opportunity to influence operational strategy, enhance compliance and reliability, and shape the payroll experience for thousands of clients across multiple markets. The role is fully remote across EMEA, combining leadership, strategic thinking, and hands-on operational expertise in a dynamic, fast-paced environment.
Accountabilities:
As Group Product Operations Manager, your key responsibilities include:
- Lead and develop high-performing teams across Payroll Core and Experience verticals, ensuring alignment with strategic goals and quarterly objectives.
- Drive initiatives to improve automation, accuracy, and scalability in payroll operations across all customer segments.
- Translate business objectives into operational strategies, measurable outcomes, and workflow improvements.
- Partner with Product and Engineering teams to deliver self-service, scalable payroll features for SMB, Mid-Market, and Enterprise clients.
- Oversee design and implementation of operational systems to reduce manual hours, streamline contract synchronization, and enhance error resolution.
- Ensure readiness for enterprise-scale clients, including processing capacity, reporting performance, and compliance management.
- Guide teams in capturing and prioritizing payroll-related challenges from clients and internal stakeholders to inform product development.
- Lead global go-to-market and rollout strategies for new payroll capabilities, ensuring adoption and consistency across regions.
- Foster a culture of root-cause analysis and long-term solution design, reducing errors and strengthening payroll reliability.
- Define, monitor, and communicate key operational metrics, ensuring accountability and transparency across teams.
Requirements
The ideal candidate will combine strong leadership skills with operational and analytical expertise. Required qualifications include:
- 7+ years in product operations, product management, or a closely related function bridging product, engineering, and operations.
- 2+ years of experience building and leading high-performing teams in a fast-paced, product-driven tech environment.
- Proven track record in designing and scaling operational processes for both SMB clients and complex enterprise workforces.
- Experience leading automation initiatives, no-touch workflows, and multi-market system rollouts.
- Strong analytical skills with hands-on experience in SQL, Looker, Snowflake, Excel/Sheets, and operational performance monitoring tools (e.g., Datadog).
- Familiarity with payroll systems, HRIS integrations, or other compliance-critical SaaS products is highly desirable.
- Experience across multiple customer segments, tailoring solutions to SMB, Mid-Market, and Enterprise needs.
- Skilled in GTM readiness and global rollouts, driving adoption and consistency.
- Problem-solving mindset with excellent prioritization, stakeholder management, and organizational design skills.
- General technical knowledge of software development, APIs, and data flows is a significant plus.
Benefits
- Competitive compensation and stock grant opportunities, depending on role and location.
- Flexible remote work, including optional co-working space access.
- Additional perks and benefits tailored to employment status and country.
- Opportunities to lead and influence operational strategy on a global scale.
- Supportive, inclusive, and diverse work environment fostering professional growth and development.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Global Claims Strategy & Execution Leader
Posted 12 days ago
Job Viewed
Job Description
The Global Claims value proposition is undergoing a dynamic transformation, driven by Aonu2019s business growth and the increasing value our clients and colleagues place on Claims. This is a newly created role with an opportunity to support the Global Chief Claims Officer in leading innovative initiatives across all global Commercial Risk Claims teams. This role is open to individuals based in either EMEA or the US.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
You will be responsible for developing the transparency, connectivity and cohesion between our varied regional and country models and ensuring all governance / internal protocols are met.
Assisting in developing propositions and Go-to-market strategies: Claims propositions in RFPs and enhanced differentiation for our Enterprise Clients are undergoing development to grow our business . Client-facing sales training for Claims teams will be important as our teams regularly actively participate in RFPs and other client sales meetings.
Be a key player in the implementation of AI and technology, you will be instrumental in working with the Global Chief Claims Officer and Global Claims Operations Officer to ensure the success of this
Review operating Models for Claims Teams. As part of our efforts to ensure Claims Advocates focus on value-added tasks, we are enhancing operational efficiency through initiatives such as Claims Copilot and Claims Centres of Excellence. You will be a key stakeholder in driving these initiatives
Facilitating cross-country and regional collaboration, establish resource access pathways for claims expertise, and ensure the developme nt of a central knowledge base for all colleagues.
Involvement in Claims talent-mapping across all countries, to highlight knowledge gaps (this may involve support for new enterprises e.g. Middle East claims team build).
Partnering with legal and compliance to ensure all strategies are compliant and risks are managed.
Stakeholder management with the Global CCO, COO and CBO Networks.
How this opportunity is different
As a pivotal leader, you will report directly to the Global Chief Claims Officer and become an critical member of the Global Claims Leadership team, shaping the future of our Claims function. You will be a key driver for the next phase of growth.
As the market evolves, with competitors increasingly focusing on claims revenues and talent acquisition, and the current soft market phase highlighting Claims as a key differentiator, this role is crucial. You will have the authority and responsibility to convert unrealised commercial opportunities and build momentum in Claims, driving revenue, alignment and client value.
If you are passionate about making a significant impact and leading transformative initiatives, this is the opportunity for you.
Skills and experience that will lead to success
You will have prior global experience in Claims and evidence a high degree of understanding for what the Claims function brings to clients
An outstanding communicator, able to interact with senior stakeholders across jurisdictions
An exceptional influencer, able to bring claims teams onboard with new and challenging strategies
Have prior experience of working with your leaders to bring innovation and change and putting these into practice
Passionate about client service and making Claims excellence as a key differentiator
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI_SS3
Global Claims Strategy & Execution Leader
The Global Claims value proposition is undergoing a dynamic transformation, driven by Aonu2019s business growth and the increasing value our clients and colleagues place on Claims. This is a newly created role with an opportunity to support the Global Chief Claims Officer in leading innovative initiatives across all global Commercial Risk Claims teams. This role is open to individuals based in either EMEA or the US.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
You will be responsible for developing the transparency, connectivity and cohesion between our varied regional and country models and ensuring all governance / internal protocols are met.
Assisting in developing propositions and Go-to-market strategies: Claims propositions in RFPs and enhanced differentiation for our Enterprise Clients are undergoing development to grow our business . Client-facing sales training for Claims teams will be important as our teams regularly actively participate in RFPs and other client sales meetings.
Be a key player in the implementation of AI and technology, you will be instrumental in working with the Global Chief Claims Officer and Global Claims Operations Officer to ensure the success of this
Review operating Models for Claims Teams. As part of our efforts to ensure Claims Advocates focus on value-added tasks, we are enhancing operational efficiency through initiatives such as Claims Copilot and Claims Centres of Excellence. You will be a key stakeholder in driving these initiatives
Facilitating cross-country and regional collaboration, establish resource access pathways for claims expertise, and ensure the developme nt of a central knowledge base for all colleagues.
Involvement in Claims talent-mapping across all countries, to highlight knowledge gaps (this may involve support for new enterprises e.g. Middle East claims team build).
Partnering with legal and compliance to ensure all strategies are compliant and risks are managed.
Stakeholder management with the Global CCO, COO and CBO Networks.
How this opportunity is different
As a pivotal leader, you will report directly to the Global Chief Claims Officer and become an critical member of the Global Claims Leadership team, shaping the future of our Claims function. You will be a key driver for the next phase of growth.
As the market evolves, with competitors increasingly focusing on claims revenues and talent acquisition, and the current soft market phase highlighting Claims as a key differentiator, this role is crucial. You will have the authority and responsibility to convert unrealised commercial opportunities and build momentum in Claims, driving revenue, alignment and client value.
If you are passionate about making a significant impact and leading transformative initiatives, this is the opportunity for you.
Skills and experience that will lead to success
You will have prior global experience in Claims and evidence a high degree of understanding for what the Claims function brings to clients
An outstanding communicator, able to interact with senior stakeholders across jurisdictions
An exceptional influencer, able to bring claims teams onboard with new and challenging strategies
Have prior experience of working with your leaders to bring innovation and change and putting these into practice
Passionate about client service and making Claims excellence as a key differentiator
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI_SS3
Global Claims Strategy & Execution Leader
Posted 12 days ago
Job Viewed
Job Description
The Global Claims value proposition is undergoing a dynamic transformation, driven by Aonu2019s business growth and the increasing value our clients and colleagues place on Claims. This is a newly created role with an opportunity to support the Global Chief Claims Officer in leading innovative initiatives across all global Commercial Risk Claims teams. This role is open to individuals based in either EMEA or the US.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
You will be responsible for developing the transparency, connectivity and cohesion between our varied regional and country models and ensuring all governance / internal protocols are met.
Assisting in developing propositions and Go-to-market strategies: Claims propositions in RFPs and enhanced differentiation for our Enterprise Clients are undergoing development to grow our business . Client-facing sales training for Claims teams will be important as our teams regularly actively participate in RFPs and other client sales meetings.
Be a key player in the implementation of AI and technology, you will be instrumental in working with the Global Chief Claims Officer and Global Claims Operations Officer to ensure the success of this
Review operating Models for Claims Teams. As part of our efforts to ensure Claims Advocates focus on value-added tasks, we are enhancing operational efficiency through initiatives such as Claims Copilot and Claims Centres of Excellence. You will be a key stakeholder in driving these initiatives
Facilitating cross-country and regional collaboration, establish resource access pathways for claims expertise, and ensure the developme nt of a central knowledge base for all colleagues.
Involvement in Claims talent-mapping across all countries, to highlight knowledge gaps (this may involve support for new enterprises e.g. Middle East claims team build).
Partnering with legal and compliance to ensure all strategies are compliant and risks are managed.
Stakeholder management with the Global CCO, COO and CBO Networks.
How this opportunity is different
As a pivotal leader, you will report directly to the Global Chief Claims Officer and become an critical member of the Global Claims Leadership team, shaping the future of our Claims function. You will be a key driver for the next phase of growth.
As the market evolves, with competitors increasingly focusing on claims revenues and talent acquisition, and the current soft market phase highlighting Claims as a key differentiator, this role is crucial. You will have the authority and responsibility to convert unrealised commercial opportunities and build momentum in Claims, driving revenue, alignment and client value.
If you are passionate about making a significant impact and leading transformative initiatives, this is the opportunity for you.
Skills and experience that will lead to success
You will have prior global experience in Claims and evidence a high degree of understanding for what the Claims function brings to clients
An outstanding communicator, able to interact with senior stakeholders across jurisdictions
An exceptional influencer, able to bring claims teams onboard with new and challenging strategies
Have prior experience of working with your leaders to bring innovation and change and putting these into practice
Passionate about client service and making Claims excellence as a key differentiator
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI_SS3
Global Claims Strategy & Execution Leader
The Global Claims value proposition is undergoing a dynamic transformation, driven by Aonu2019s business growth and the increasing value our clients and colleagues place on Claims. This is a newly created role with an opportunity to support the Global Chief Claims Officer in leading innovative initiatives across all global Commercial Risk Claims teams. This role is open to individuals based in either EMEA or the US.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
You will be responsible for developing the transparency, connectivity and cohesion between our varied regional and country models and ensuring all governance / internal protocols are met.
Assisting in developing propositions and Go-to-market strategies: Claims propositions in RFPs and enhanced differentiation for our Enterprise Clients are undergoing development to grow our business . Client-facing sales training for Claims teams will be important as our teams regularly actively participate in RFPs and other client sales meetings.
Be a key player in the implementation of AI and technology, you will be instrumental in working with the Global Chief Claims Officer and Global Claims Operations Officer to ensure the success of this
Review operating Models for Claims Teams. As part of our efforts to ensure Claims Advocates focus on value-added tasks, we are enhancing operational efficiency through initiatives such as Claims Copilot and Claims Centres of Excellence. You will be a key stakeholder in driving these initiatives
Facilitating cross-country and regional collaboration, establish resource access pathways for claims expertise, and ensure the developme nt of a central knowledge base for all colleagues.
Involvement in Claims talent-mapping across all countries, to highlight knowledge gaps (this may involve support for new enterprises e.g. Middle East claims team build).
Partnering with legal and compliance to ensure all strategies are compliant and risks are managed.
Stakeholder management with the Global CCO, COO and CBO Networks.
How this opportunity is different
As a pivotal leader, you will report directly to the Global Chief Claims Officer and become an critical member of the Global Claims Leadership team, shaping the future of our Claims function. You will be a key driver for the next phase of growth.
As the market evolves, with competitors increasingly focusing on claims revenues and talent acquisition, and the current soft market phase highlighting Claims as a key differentiator, this role is crucial. You will have the authority and responsibility to convert unrealised commercial opportunities and build momentum in Claims, driving revenue, alignment and client value.
If you are passionate about making a significant impact and leading transformative initiatives, this is the opportunity for you.
Skills and experience that will lead to success
You will have prior global experience in Claims and evidence a high degree of understanding for what the Claims function brings to clients
An outstanding communicator, able to interact with senior stakeholders across jurisdictions
An exceptional influencer, able to bring claims teams onboard with new and challenging strategies
Have prior experience of working with your leaders to bring innovation and change and putting these into practice
Passionate about client service and making Claims excellence as a key differentiator
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI_SS3
Senior Operations Manager - Strategy & Execution
Posted 8 days ago
Job Viewed
Job Description
Responsibilities:
- Develop, articulate, and execute long-term operational strategies that support the company's growth and profitability goals.
- Oversee the planning, implementation, and completion of major operational projects and initiatives, ensuring they are delivered on time, within budget, and to the highest standard.
- Drive continuous improvement efforts across all operational functions, identifying and implementing best practices and process enhancements.
- Lead and mentor a diverse team of operational managers and specialists, fostering a collaborative and high-achieving work environment.
- Develop and manage operational budgets, ensuring efficient resource allocation and cost control.
- Establish and monitor key performance indicators (KPIs) to measure operational effectiveness and identify areas for optimization.
- Collaborate closely with senior leadership across all departments (e.g., Finance, Marketing, Sales, Technology) to ensure seamless integration and alignment of operational plans.
- Identify and mitigate operational risks, developing contingency plans to ensure business continuity.
- Champion a culture of innovation and operational excellence throughout the organization.
- Present strategic operational plans and performance reports to the executive team and board of directors.
- Ensure compliance with all relevant industry regulations and company policies.
Qualifications:
- MBA or Master's degree in Business Administration, Operations Management, or a related field.
- Minimum of 8-10 years of progressive experience in operations management, with a significant focus on strategic planning and execution.
- Proven track record of successfully leading large-scale operational transformations and complex projects.
- Demonstrated expertise in process improvement methodologies (e.g., Lean, Six Sigma).
- Exceptional leadership, team-building, and people management skills.
- Strong financial acumen with experience in budget management and cost control.
- Excellent analytical, problem-solving, and strategic thinking capabilities.
- Outstanding communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
- Proficiency in project management tools and operational software.
- Ability to thrive and lead effectively in a fully remote, distributed work environment.
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Associate Director, Pricing Strategy Execution, International Markets

Posted today
Job Viewed
Job Description
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Summary:**
This role will report to the Senior Director Global Pricing Strategy Execution as part of the Global Pricing Organization. The Associate Director, Pricing Strategy Execution should possess a solid understanding of the current and emerging global Market Access and pricing environment. This role will lead the execution of pricing strategies across the BMS portfolio working with local market Access and Pricing teams along with Global Pricing and Access Strategy Leads (PASL), International Market Access, HEOR, and other matrix partners to develop market-specific pricing strategies aligned with the overall brand strategy. Additionally, the Associate Director will be part of the cross-functional teams charged with developing and adapting the pricing strategies across the portfolio.
The position is cross functional in nature and is part of a highly matrixed organization, working on a wide range of needs and issues from evaluating payer insights to influencing pricing strategies to reviewing and leading the approval of new business cases for in-market opportunities. International Markets Pricing Strategy Execution team works across several BMS markets. d.
**Responsibilities:**
+ Support International Markets in their implementation of the pricing strategy including the evaluation and recommendation for exceptions to pricing strategy with senior decision makers.
+ Person will be assigned to lead on all pricing requests from a selection of the BMS International markets. Specific markets to be agreed with manager.
+ Effectively communicate across the team regarding strategy execution including strategic updates, risks and mitigation plans, issues and recommended handling and milestone achievement.
+ Co-develop markets commercial policy (when appropriate) and innovative contracting solutions including criteria and situational assessments, operational feasibility and recommended design.
+ Support markets in the development of negotiation strategy, leveraging the assistance of third-party negotiations' specialist.
+ Validate market level pricing assumptions for short term and long-term planning
+ Provide advice to Global Pricing Operations and Health Systems Analytics team, and Policy Analytics team
+ Manage accurate and compliant pricing documentation and governance
+ Provide market level insights into the impact on pricing for new product opportunities and share market level knowledge and learnings with matrix partners within Global Market Access, Pricing & Value Demonstration (MAx)
**Qualifications:**
+ Undergraduate degree required, MBA and/or post graduate degree preferred
+ Solid understanding of the biopharmaceuticals industry with knowledge of the therapy areas BMS operates in
+ Minimum of 5-7 years' bio-pharma or relevant consultancy experience with a strong track record in Market Access, Pricing or HEOR in a Global/WW or large local markets
+ Demonstrated understanding of the P&R systems in BMS markets (ideally including direct experience working in one of the BMS International Markets)
+ Knowledge of the Product Development and Commercialization Process
+ Demonstration of all Core BMS Behaviors
+ Some international travel will be required
#LI-Hybrid
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Compensation Overview:**
Princeton - NJ - US: $157,030 - $190,282
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R
**Updated:** :05:55.763 UTC
**Location:** Princeton-NJ
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Associate Director, Pricing Strategy Execution, International Markets
Posted today
Job Viewed
Job Description
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
**Summary:**
This role will report to the Senior Director Global Pricing Strategy Execution as part of the Global Pricing Organization. The Associate Director, Pricing Strategy Execution should possess a solid understanding of the current and emerging global Market Access and pricing environment. This role will lead the execution of pricing strategies across the BMS portfolio working with local market Access and Pricing teams along with Global Pricing and Access Strategy Leads (PASL), International Market Access, HEOR, and other matrix partners to develop market-specific pricing strategies aligned with the overall brand strategy. Additionally, the Associate Director will be part of the cross-functional teams charged with developing and adapting the pricing strategies across the portfolio.
The position is cross functional in nature and is part of a highly matrixed organization, working on a wide range of needs and issues from evaluating payer insights to influencing pricing strategies to reviewing and leading the approval of new business cases for in-market opportunities. International Markets Pricing Strategy Execution team works across several BMS markets. d.
**Responsibilities:**
+ Support International Markets in their implementation of the pricing strategy including the evaluation and recommendation for exceptions to pricing strategy with senior decision makers.
+ Person will be assigned to lead on all pricing requests from a selection of the BMS International markets. Specific markets to be agreed with manager.
+ Effectively communicate across the team regarding strategy execution including strategic updates, risks and mitigation plans, issues and recommended handling and milestone achievement.
+ Co-develop markets commercial policy (when appropriate) and innovative contracting solutions including criteria and situational assessments, operational feasibility and recommended design.
+ Support markets in the development of negotiation strategy, leveraging the assistance of third-party negotiations' specialist.
+ Validate market level pricing assumptions for short term and long-term planning
+ Provide advice to Global Pricing Operations and Health Systems Analytics team, and Policy Analytics team
+ Manage accurate and compliant pricing documentation and governance
+ Provide market level insights into the impact on pricing for new product opportunities and share market level knowledge and learnings with matrix partners within Global Market Access, Pricing & Value Demonstration (MAx)
**Qualifications:**
+ Undergraduate degree required, MBA and/or post graduate degree preferred
+ Solid understanding of the biopharmaceuticals industry with knowledge of the therapy areas BMS operates in
+ Minimum of 5-7 years' bio-pharma or relevant consultancy experience with a strong track record in Market Access, Pricing or HEOR in a Global/WW or large local markets
+ Demonstrated understanding of the P&R systems in BMS markets (ideally including direct experience working in one of the BMS International Markets)
+ Knowledge of the Product Development and Commercialization Process
+ Demonstration of all Core BMS Behaviors
+ Some international travel will be required
#LI-Hybrid
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Compensation Overview:**
Princeton - NJ - US: $157,030 - $190,282
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R
**Updated:** :05:56.792 UTC
**Location:** Uxbridge-GB
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Product Lifecycle Manager
Posted today
Job Viewed