Professional Services Consultant

London, London Asite

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We are seeking a mid-level Professional Services Consultant to join our team in London, contributing to our expansion in the UK and European market. The ideal candidate will have a strong background in cloud-based and Software as a Service (SaaS) implementations, possessing the skills and passion to drive Asite's growth and provide exceptional value to our customers. Key Responsibilities: Lead and support in new customer implementations of Asite solutions, ensuring smooth deployment and adoption. Deliver informative and well-organized presentations to clients and stakeholders. Develop and maintain robust client relationships, acting as a key point of contact for Asite product enhancement requests. Provide expert technical and functional support during the implementation phase. Organize and occasionally lead training sessions, equipping users with necessary skills and knowledge. Collaborate with various departments to meet client requirements and create documentation for both internal and external use. Analyse business processes and map client supply chain interactions and requirements. Work closely with Professional Services Manager to integrate Asite solutions into clients' core architecture and identify growth opportunities. Provide feedback internally on how Asite can better serve customers. Requirement: Bachelor's or master's degree in Business, Management, Computer Science, Information Systems, Architecture, Engineering, Construction, or related fields. At least 3 years of experience in management consulting, with a focus on SaaS or cloud-based solutions. Proven project management and leadership skills, with the ability to manage multiple priorities successfully. Strong analytical, problem-solving, and communication skills. Outstanding client relationship building skills. Strong presentation skills necessary. Commercial acumen and the ability to innovate in business situations. Experience in the AEC (Architecture, Engineering, and Construction) industry is helpful. Willingness to travel according to project needs.
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Principal Professional Services Sales Executive, AWS Professional Services Energy

London, London Amazon

Posted 17 days ago

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Description
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.
Key job responsibilities
As an experienced services sales professional, you will be responsible for:
- Leading business development efforts by engaging customers and driving high-value engagements
- Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
- Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
- Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
- Advocating for customers while balancing AWS business objectives
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 10+ years of quota-carrying professional services sales or strategic account management roles.
- Proven track record of selling cloud solutions within the energy sector.
- Experience with commercial and legal negotiations, working with Procurement, Legal and Business teams.
- Track record of developing and maintaining executive-level relationships to advance strategic initiatives.
- Proven track record of expanding influence and driving results beyond direct reporting lines.
Preferred Qualifications
- Excellent communication, presentation, and negotiation skills
- Technical proficiency to understand and articulate AWS services and solutions
- Strategic thinking and problem-solving skills
- Experience working with and leading cross-functional teams and partners in implementations and negotiations.
- Demonstrated success in both customer retention and new business development.
- Deep knowledge of energy industry trends
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Category Manager - Professional Services

London, London Hays

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permanent
We are delighted to be working with a leading education organisation in London to recruit a Category Manager for Professional services. You will be joining a brilliant procurement team led by a fantastic Head of Procurement. In this role, you will lead procurement activities across corporate and professional services. You'll work closely with stakeholders across the organisation to deliver value for money, ensure compliance with procurement regulations, and champion their social and environmental commitments. This is a fantastic opportunity to shape category strategies, lead end-to-end tendering processes, and influence supplier performance-all while supporting the organisation's mission to be a force for good.Key responsibilities will include Develop and implement category strategies and sourcing plans Lead competitive tendering, supplier evaluation, and contract negotiations Promote sustainable procurement Deliver training and workshops to stakeholders Maintain procurement trackers and dashboards to inform strategic decisions Collaborate with internal teams and external partners We're seeking someone with: Proven experience in high-value, complex procurement and category management Strong knowledge of UK/EU procurement law and public sector regulations Excellent communication, stakeholder engagement, and negotiation skills A passion for ethical sourcing, sustainability, and continuous improvement Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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DevOps Consultant , Professional Services

London, London Amazon

Posted 6 days ago

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Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience in automation through devops scripting (e.g. shell, python, ruby, powershell)
- Experience with continuous integration and continuous delivery
- Ability to think strategically about business, product, and technical challenges in an enterprise environment.
- Experience as a technical specialist in customer-facing roles
- Experience working with and delivering using Agile practices
Preferred Qualifications
- Masters or PhD in Computer Science, Physics, Engineering or Math.
- Knowledge of IP networking, VPN's, DNS, load balancing and firewalls
- Experience with monitoring and log aggregating frameworks like CloudWatch, Datadog, Splunk, Opentracing, AWS X-Ray, and APM tools.
- Experience with revision control source code repositories
- Experience with development and automated testing.
- Understanding of microservices and distributed application architecture.
- Strong verbal and written communication skills, with the ability to communicate core DevOps concepts (CI/CD, Agile & Automation)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Category Manager - Professional Services

London, London Hays

Posted 3 days ago

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We are delighted to be working with a leading education organisation in London to recruit a Category Manager for Professional services. You will be joining a brilliant procurement team led by a fantastic Head of Procurement.
In this role, you will lead procurement activities across corporate and professional services. You'll work closely with stakeholders across the organisation to deliver value for money, ensure compliance with procurement regulations, and champion their social and environmental commitments.
This is a fantastic opportunity to shape category strategies, lead end-to-end tendering processes, and influence supplier performance-all while supporting the organisation's mission to be a force for good.Key responsibilities will include

  • Develop and implement category strategies and sourcing plans
  • Lead competitive tendering, supplier evaluation, and contract negotiations
  • Promote sustainable procurement
  • Deliver training and workshops to stakeholders
  • Maintain procurement trackers and dashboards to inform strategic decisions
  • Collaborate with internal teams and external partners


We're seeking someone with:

  • Proven experience in high-value, complex procurement and category management
  • Strong knowledge of UK/EU procurement law and public sector regulations
  • Excellent communication, stakeholder engagement, and negotiation skills
  • A passion for ethical sourcing, sustainability, and continuous improvement


Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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Professional Services Category Manager

London, London Marex Group

Posted 1 day ago

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Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas.nThis role at Marex would see ownership of supplier management, outsourcing and Suppliers risk management across the Marex Group.nMarex is continuing to build out a team of highly skilled procurement professionals to support the firm to continue to deliver value across its third party spend. An exciting new role has now been created to lead the Professional Services spend category where there is an opportunity for the successful individual to deliver tangible value through the delivery of cost savings, process efficiencies and thought leadership.nThe key areas of professional services spend will primarily be focused on consulting services (both IT & non-IT), audit services & Legal services across a global spend footprint.nResponsibilitiesnOpportunity AssessmentnDevelop a detailed strategy for each professional services sub-category spend area. Identifying clear roles and responsibilities, timelines and potential business outcomes that will deliver clear value to the firm.nStakeholder Engagement & ManagementnBuild a comprehensive stakeholder map and create and maintain strong relationships with all business stakeholders. Keep key stakeholders and suppliers regularly updated with progress and ensure all parties are on-track with any of their deliverables.nSolution DeliverynWorking closely with key stakeholders you will take the lead on end-to-end sourcing activities, which will include defining requirements, providing market analysis, launching new competitive sourcing events, negotiating supplier rate-cards on preferential rates and implementing procedures to consolidate supplier spend.nProcess Alignment & Optimization.nIdentify ongoing opportunities to improve current commercial processes and procedures working with cross functional teams. Ensure any changes meet the firms overarching internal policies and standards whilst being flexible and adaptable.nThought LeadershipnProvide thought leadership and strategic insights to key stakeholders on market and technological developments. Build an ongoing roadmap and pipeline of activities identifying further opportunities for continuous improvement and value creation.nSkills and ExperiencenProven experience in managing a procurement category within a global firm, ideally for a minimum period of 3 years* with a focus on the professional services area.nDemonstrable track record of delivering significant firm value from identification of opportunities through to successful execution.nProven ability to build strong stakeholder relationships across a range of different business teams, be able to successfully influence in a collaborative manner.nPossess strong project management skills with a background in delivering clear updates, ability to continuously chart and report on progress through to the successful outcome of all strategic initiatives.nMust have the ability to come up with logical and flexible solutions that are fit for purpose and meet the firms’ requirements.n*experience outside of this range will also be considerednExcellent verbal and written communication skills.nA collaborative team player, approachable, self-efficient and influences a positive work environment.nResilient in a challenging, fast-paced environment.nAbility to take a high level of responsibility in a fast pace and high-volume environment.nExcels at building relationships, networking and influencing others.nFocused and diligent. Attention to detail always.nConduct RulesnYou must:nAct with integritynAct with due skill, care and diligencenBe open and cooperative with the FCA, the PRA and other regulatorsnPay due regard to the interests of customers and treat them fairlynObserve proper standard of market conductnCompany ValuesnActing as a role model for the values of the Company:nRespect

– Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.nIntegrityn– Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.nCollaborativen– We work in teams – open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.nDeveloping our Peoplen– Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.nAdaptable and Nimblen– Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.nMarex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

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Professional Services Consultant - Analyst level

London, London Agilia Infrastructure Partners

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About the Job: As part of our continued growth, we are looking for Analyst and Manager level Consultants to support the development of our groundbreaking work in the infrastructure sector. You will have experience of working in the Transport, Water or Energy sectors. Company: Agilia is a specialist infrastructure consultancy operating at the forefront of some of the most exciting and challenging infrastructure projects in the UK and across the world. Established in 2016, our team now comprises a growing number of infrastructure professionals with first-hand and extensive experience covering all major infrastructure sectors. The key strategic objectives of Agilia are to: • Build a leading-edge consultancy with world class capability that provides clients with the benefit of first-hand innovative experience in the development and delivery of mega projects, whether publicly or privately financed. • To aggregate senior and early career talent so that the current infrastructure leaders may help form future leaders in the field of infrastructure. • To provide opportunity to groups that have been historically less well represented within our industry. • To be and remain connected with the communities that we ultimately serve. We work with our clients by providing integrated infrastructure development and delivery expertise as well as consultancy services. Our engagement with our clients is both at Board Level as well as throughout the organisation. This means of engagement allows us to influence strategic objectives as well as deliver on the execution of those objectives. Our team is comprised of experts in all key matters that relate to infrastructure development and delivery, including: deal structuring, commercial and procurement, assurance, project management, financial and commercial management, organisational design and transition. In April 2023, Agilia’s ownership structure changed and is now constituted as an Employee-Owned Trust (EOT). For team-members, this means that they obtain and adopt a sense of the entrepreneurial energy that led to Agilia’s establishment and growth and that each team-member benefits financially from the long-term growth of the business. The EOT is designed to further promote and cement a high-performance, robust mind-set, collectively and individually. Responsibilities & Tasks: Client Engagement & Project Leadership: • Support the Project Director(s) on large engagements and lead on smaller client engagements, providing support to clients in the development and delivery of infrastructure projects. • Build and maintain relationships with clients and stakeholders, including legal and technical advisors. • Present workstream updates and insights as needed to senior stakeholders. Sector Insight & Strategy Development: • Keep informed of industry trends, enhancing Agilia’s thought leadership and market insight. • Identify emerging business opportunities, build strategic relationships, and contribute to overall business development within the sector. Qualifications and Experience: • A Bachelor’s degree in Economics, Environmental Science, Business, or a related field. A Project Management certification or qualification would prove advantageous. Knowledge and Skills: • You should have at least 3 years experience in a Project Management/ Project Support role on large scale infrastructure programs. This could be from across any sector including, but not limited to Energy, Water or Transport. • Ability to contribute to project planning, budget management, and risk assessment on smaller assignments. • Experienced in drafting management reports and delivering complex information in a concise and professional manner to multiple stakeholders. • Be a self-starter who is able to work effectively as a member of a team. • Be articulate both orally and in written form. Possess an innate ability to synthesise complex information, with an eye for detail and ability to communicate in an effective and compelling manner. • Possess the ability to work at pace, to be proactive with a positive can-do approach. • Excellence at influencing, strong communication and facilitation skills in order to be credible and be able to challenge senior stakeholders. • Be commercially minded and risk aware. Personal Qualities: • Hunger to learn • Flexible • Resilient • Socially aware • Team-Player Location: You will be based from our London office (Third floor, 11 Curtain Road, London, EC2A 3LT) and will be expected to travel to client site. Company Benefits: • Membership of the EOT (which includes a Company discretionary performance related annual bonus as well as being a beneficiary of any increase in the economic value of the business) • Market leading base salary • Company and Individual Performance related discretionary bonus. • Workplace Pension • Death in Service Scheme • Critical Illness Scheme • BUPA Private Medical Insurance Scheme • Employee Assistance Programme • 25 days annual leave • Enhanced Sick pay (after 3 months service) • Enhanced Maternity/adoption pay (after 2 years’ service)
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Associate Director, Professional Services Procurement

London, London IQVIA

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**Job Title:** Associate Director, Professional Services Procurement
**Job Overview:** The Associate Director, Professional Services Procurement will direct purchasing initiatives regionally or globally across different business functions to identify opportunities from vendor expenditure and make appropriate recommendations to operating management. The role ensures adherence to the IQVIA Transnational corporate purchasing policy, which encourages vendor competition.
**Essential Functions:**
+ Extract spend data from accounts payable or other databases and prepare spend analysis by category in various formats to highlight potential opportunities.
+ Oversee the extraction of spend files from vendors to create baseline spend for key purchasing categories.
+ Identify purchasing programs where change will impact the business, develop and agree implementation plans, and participate as a key member of change teams.
+ Identify and agree with key stakeholders on purchasing team membership, purchasing process steps, and timetable.
+ Prepare and present purchasing recommendations to management.
+ Benchmark and validate opportunities by Requests for Information, prepare and issue competitive Requests for Proposals.
+ Manage and build relationships with internal stakeholders to identify purchasing opportunities and programs from business plans and assist with change management.
+ Manage vendor relationships using agreed scorecard methodology to drive continuous improvement (price, service levels, new ideas, etc.).
+ Develop purchasing plans, priorities, change programs, and agree and implement vendor management programs.
+ Perform other duties as assigned.
**Qualifications:**
+ Bachelor's Degree required.
+ 10 years' experience, of which five should be in supply chain management, materials management, purchasing, or procurement, or an equivalent combination of education, training, and experience.
+ Knowledge of purchasing methodologies, principles, theories, processes, and practices.
+ Proficiency in MS Office applications.
+ Strong analytical and numeracy skills.
+ Ability to identify financial issues, develop and execute mitigating actions.
+ Effective verbal and written communication skills.
+ Well-developed influencing skills.
+ Ability to manage conflicting priorities.
+ Ability to establish and maintain effective working relationships with co-workers, managers, and clients.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Senior Director, Professional Services GTM

London, London NTT America, Inc.

Posted 18 days ago

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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
As a key member of Global Technology Solutions services leadership team, the **Senior Director GTM for Global Professional Services** will lead the transformation and growth of NTT DATA's Professional Services portfolio across all regions. This role is central to driving strategic growth, with Professional Services expected to scale to $1 billion in revenue by 2028.
**Role Overview**
+ The successful candidate will define and enable a world-class portfolio of Professional Services, driving growth into high-value services and increase the successful pursuit of global opportunities and embedding hybrid delivery models as a key competitive differentiator. This role requires a visionary yet pragmatic leader who can deliver measurable business outcomes while driving cross-functional alignment.
**Key Responsibilities**
+ **Strategic Growth Leadership** : Develop and execute a global strategy to transform Professional Services from a legacy, hardware-attached model into a high-impact, IP-driven services business, aligned with the next wave of digital transformation.
+ **Portfolio Innovation:** Design and operationalize a services portfolio that capitalizes on software-defined, API-led, AI-enabled, and zero-touch delivery models, ensuring market relevance and competitive differentiation.
+ **Revenue & Profitability Accountability:** Own and drive key performance metrics including order intake (bookings) and as-sold profitability (margin performance), with a focus on accelerating growth and efficiency in the pre-sales channels.
+ **Operational Excellence:** Partner with Global Delivery and Operational leadership to streamline onboarding, accelerate time-to-value, and implement automation strategies that reduce cost and improve customer outcomes.
+ **Business Integration:** Enable seamless integration with Technology Consulting, Support, and Adoption Services to deliver end-to-end Lifecycle Services, maximizing cross-sell and up-sell opportunities.
+ **Organizational Transformation:** Shape and evolve the Target Operating Model to reflect market needs and build the requisite skills and teams.
+ **Thought Leadership:** Serve as an industry advocate, continually scanning market trends to anticipate shifts in customer needs, emerging technologies, and the evolving vendor ecosystem. Participates in industry forums, promote NTT DATA as thought leader.
+ **Sales Enablement:** Clearly articulate the Professional Services and Technology Solutions value proposition to internal Sales and Solutioning teams, and to external clients and partners at all levels of the business.
**In this position you will be required to:**
+ Define and execute a pragmatic transformation roadmap to shift Professional Services from product-attached to platform-driven, recurring revenue models.
+ Develop and evolve proprietary intellectual property and commercial models to accelerate deal velocity and improved margins.
+ Identify and drive high-impact growth initiatives in partnership with regional and focus country leaders.
+ Serve as the Group-level escalation point for critical Professional Services matters.
+ Support regional bookings, growth performance and execution of business targets.
+ Own global PS methodologies, frameworks, tools, and ensure consistent adoption across the organization.
+ Lead a global Community of Practice focused on winning culture and PS excellence.
+ Champion talent growth and promote NTT DATA as a Global Top Employer.
+ Inspire and align a high-performing global PS leadership team around strategy, performance, and shared success.
**Work experience required**
+ 15+ years of progressive experience in Professional Services, with a strong background in leading complex, cross-functional initiatives across global and matrixed organizations.
+ Demonstrated success in establishing and scaling strategic business functions such as Centres of Excellence, Program Management Offices (PMOs), Product Operations, or New Product Development frameworks within enterprise environments.
+ Extensive experience leading large-scale, multinational programs that drive enterprise-wide transformation, with a focus on operational efficiency, business agility, and customer value.
+ Strong understanding of Organizational Change Management (OCM) principles, with practical experience embedding OCM strategies into business transformation initiatives.
+ Proven track record in the successful delivery of digital and technology-enabled solutions, with familiarity in Agile methodologies, DevOps, and iterative delivery frameworks.
+ Established credibility in client-facing roles, with a history of building trusted relationships, ensuring client success, and driving long-term partnership value.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $0+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over 3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Network Engineering Professional - Professional Services

Islington, London BT Group

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# Network Engineering Professional - Professional ServicesJob Req ID: 50549Posting Date: 3 Sept 2025Function: EngineeringUnit: NetworksLocation: 1 Braham Street, London, United KingdomSalary: Competitive + great benefits**All locations: Ipswich, Birmingham, London***Working Style: Hybrid- 3 days a week in office, 2 days from anywhere**# **Why this job matters**You will be Implementing flawless change, providing technical resolution and constantly learning, allowing resource flexibility across the unit to meet demand requirements & deliver “Brilliant” customer experience.You will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. You will ultimately be responsible for the change execution and assurance of Fixed Networks platforms managed by Professional Services. You will also drive the publicity of the team through your contribution as a technically talented expert, challenging and supporting those around you to be accountable and perform at their best.# **What you’ll be doing*** Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.* Participate and be the technical lead on incidents within immediate domain and be part of PIR write up and solution.* Propose and implement innovations for continuous improvement within immediate area.* Executing the implementation of complex change in line with change management best practices and the associated governance.* Providing 365x24/7 operational support for faults that span a range of platform domains i.e. out of hours change and callout* Managing stakeholder and demand expectations through cross area engagement* Developing technical capability through continued learning and use BT’s learning tools* Will champion and build effective working relationships, both internally and externally to deliver business outcomes, adding value throughout. Responsible for delivering the change execution and assurance of Fixed Network platforms managed by network engineering technology services.# **What you'll bring**Mandatory* You will be fully conversant and comply with Change Management processes and the supporting governance.* Strong experience with network technologies and protocols in your native domain. PSTN Knowledge – Solid technical and hardware understanding of System X & AXE10.* Incident response to resolution.* You will have awareness of the E2E service journey.* Willingness to pick up and support newer technologies to support the Voice & Optical Pillar (Media Gateway, Transmission, Radio).* Experience in completing changes in a live network and system environment.Nice to have* You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team.* You will be able to adapt to emerging and evolving technologies, in line with Technology Career Map.* You will have the ability to work in a high-pressured environment* You've advocated and applied technology where it has not been used previously.* You've delivered results when the deliverables were unclear.* You have worked in a high pressured operational environment* Self-driven attitude towards learning new skills and aiding the development of others.# **What's in it for you*** 10% on target bonus* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%* Life Assurance Cover* Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment* From January 2025, equal family leave:

receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.* 25 days annual leave (not including bank holidays), increasing with service* 24/7 private virtual GP appointments for UK colleagues* 2 weeks carer’s leave* World-class training and development opportunities* Option to join BT Shares Saving schemesBT Group was the world’s first telco and our heritage in the sector is unrivalled.

As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.

Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.

This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented.

BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.**A FEW POINTS TO NOTE:**Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.n#J-18808-Ljbffrn
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