What Jobs are available for Professional Services in Morley?

Showing 15 Professional Services jobs in Morley

Professional Services Engineer

Leeds, Yorkshire and the Humber Air IT Limited

Posted 6 days ago

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Job Description

Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!

AtAir IT , we’re looking for aProfessional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with ourProject Management Office to plan, execute, and complete IT projects on time and to the highest standards.

Key Responsibilities:

  • Deliver IT system migration and infrastructure refresh projects for SME businesses.
  • Deploy key IT infrastructure from the ground up. Including network equipment and server installations.
  • Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.
  • Collaborate with the PMO to schedule and manage customer projects smoothly.
  • Collaborate with our Technical Pre-Sales/Solutions Architecture teams to facilitate project design and implementation plans.
  • Provide comprehensive handovers to our Service Desk upon project completion.
  • Maintain accurate project records within our CRM system
  • Creation and maintenance of site documentation and knowledge base articles/SoP documents.

Technical Experience:

  • Proven track record in IT project delivery
  • Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.
  • Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
  • Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
  • Microsoft Exchange administration & migration experience – On-premise and Exchange Online with 365.
  • Strong network infrastructure knowledge, including, but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
  • High-level understanding of network topologies from simple single LAN’s to complex multi-VLAN environments.
  • Design, deployment, planning & real-world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.
  • Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices – Mainly Microsoft, Apple, and Android operating systems.
  • Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
  • Comprehensive experience in complex system migrations and infrastructure overhauls in both on-premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects.
  • Excellent communication and customer service skills.
  • A valid driving license for on-site project work.

Why Join Us?

We are a team that radiates strength, constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and the business alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.

Joining Air IT means unlocking a world of perks and opportunities, including:

  • Hybrid working options for a better work-life balance
  • 25 days annual leave plus bank holidays
  • Continuous learning and development with access to industry-recognised certifications
  • Cycle to work scheme and technology vouchers
  • Enhanced family leave
  • Celebration day - an additional day off each year to celebrate an occasion important to you
  • Salary sacrifice pension
  • 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
  • Company social events and competitions
  • Discount and Cashback Scheme
  • Group Income Protection
  • Life Insurance
  • EAP and Virtual GP Service

If you’re ready to take your IT career to the next level, we’d love to hear from you! Apply today and become part of our innovative and forward-thinking team.

Apply now and let’s build the future together!

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Associate Professional Services Consultant

Leeds, Yorkshire and the Humber LexisNexis Risk Solutions

Posted 6 days ago

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Job Description

Project-Program Management
Associate Professional Services Consultant

About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner.

About the Role : You will take new business and dedicated existing clients through the full onboarding process. Helping them to configure their financial crime strategy and advising them on best practice.

RiskNarrative operates as a recognised innovative leader in our field. We are a passionate team who see development as a creative and inspiring endeavour and are looking for people to join the team and deliver truly world beating products. This is a testing and exciting environment, and you should be comfortable working directly with customers.

Responsibilities:

Delivering bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform

Using your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform

Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service

Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives

Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders

Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements


Requirements:

One of the below:

Experience of implementing & configuring bespoke customer SaaS products

Demonstrate knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks

Have financial Crime knowledge/experience as an analyst, investigator or similar in at least one of the below areas; Application Fraud, Transaction Fraud, KYC, AML, Data or Credit

and:

Demonstrate excellent teamwork and verbal and written communication skills. Ability to work closely with customers at all levels, investigator to C Suite

Have ability to handle multiple streams of work simultaneously

Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service

Learn more about the LexisNexis Risk team and how we work here

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

USA Job Seekers:

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.EEO Know Your Rights.

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Associate Professional Services Consultant

Leeds, Yorkshire and the Humber LexisNexis Risk Solutions

Posted 5 days ago

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Job Description

Associate Professional Services Consultant

Join to apply for the Associate Professional Services Consultant role at LexisNexis Risk Solutions .

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti‑Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About our Team: As an Associate Professional Services Consultant, you will be part of a team that supports and delivers the onboarding and ongoing customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivering projects in a timely manner.

About the Role: You will take new business and dedicated existing clients through the full onboarding process, helping them configure their financial crime strategy and advising them on best practice.

Responsibilities
  • Deliver bespoke onboarding requirements for new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform.
  • Use your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers: presenting, analysing, problem‑solving, training and configuring the RiskNarrative platform.
  • Work closely with the Client Director on dedicated customer accounts to offer proactive and excellent customer service.
  • Work closely with customers to develop financial crime strategies, configuring the RiskNarrative platform to help customers achieve their objectives.
  • Gather client requirements by asking the right questions, documenting details to configure systems while liaising with internal and external stakeholders.
  • Support and guide business customers through the full lifecycle of onboarding, meeting timescale requirements.
Requirements
  • Experience implementing and configuring bespoke customer SaaS products.
  • Knowledge of REST API integration for SaaS platforms, familiar with JSON, XML & Webhooks.
  • Financial crime knowledge/experience as an analyst or investigator in areas such as Application Fraud, Transaction Fraud, KYC, AML, Data or Credit.
  • Excellent teamwork, verbal and written communication skills; ability to work closely with customers at all levels.
  • Ability to handle multiple streams of work simultaneously.
  • Show ability to meet deadlines and client performance guarantees while delivering exceptional customer service.

Learn more about the LexisNexis Risk team and how we work here.

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Professional Services Trainer / Assessor

South Yorkshire, Yorkshire and the Humber Eden Brown Synergy

Posted 6 days ago

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Job Description

Role: Professional Services Trainer / Assessor
Location: Home Based - Travel around South Yorkshire
Type: Permanent - Full Time
Salary: 27,500 - 32,000 (DOE)

Eden Brown are seeking an enthusiastic Professional Services Trainer / Assessor for a leading national training provider in South Yorkshire. This is a full time permanent role, it is home based but with travel around South Yorkshire area.

This is a fantastic opportunity to support apprentices across a range of industries such as Customer Service, Business Administration, Hospitality, HR, Project Management, Marketing, Digital, and Financial Services. You'll be delivering engaging and innovative learning that helps individuals gain valuable qualifications and progress confidently in their careers.

Your role will be varied and rewarding-combining one-to-one coaching, workplace visits, group workshops, and online delivery. Whether guiding a learner on their journey to becoming a Team Leader, preparing a HR apprentice for End Point Assessment, or developing the skills of a Digital Marketer, your input will have a direct and lasting impact on learners and employers alike.

Key Responsibilities:
  • Deliver high-quality teaching, training, and assessment across apprenticeship programmes, tailoring learning to meet individual needs.
  • Manage a caseload of apprentices, carrying out initial assessments, inductions, and regular progress reviews.
  • Work closely with employers to align training with business needs, ensuring the 20% off-the-job training requirement is planned and monitored effectively.
  • Support learners in developing their English, Maths, and Digital Skills, embedding these where appropriate.
  • Prepare learners for End Point Assessment (EPA), ensuring they are confident and well-prepared.
  • Keep accurate learner records using e-portfolio systems, tracking engagement, attendance, and outcomes.
  • Embed important themes such as safeguarding, Prevent, equality & diversity, and British Values throughout delivery.
  • Actively contribute to quality improvement plans (QIP), curriculum development, and business planning.
  • Attend workforce development and CPD activities, ensuring your knowledge stays current with funding, apprenticeship standards, and sector changes.
  • Support learner and employer feedback processes, collecting case studies and evidence of impact.
About You

We're looking for a motivated and adaptable individual who combines industry knowledge with teaching ability. You'll bring a proactive approach to supporting apprentices and the confidence to work with both learners and employers.

Requirements:
  • Teaching qualification at Level 4 (or willingness to work towards).
  • TAQA / Assessor qualification (Level 3).
  • GCSE (or Level 2 equivalent) in Maths and English.
  • A Level 3+ vocational qualification in a relevant sector (Business, HR, Digital, etc.).
  • Evidence of recent professional CPD.
  • Minimum 2 years' experience delivering apprenticeships, ideally in leadership, management, or professional services.
  • Experience supporting learners one-to-one and preparing them for EPA.
  • Confident use of e-portfolio systems and digital tools for learning and assessment.
  • Strong knowledge of apprenticeship standards, funding rules, and multiple delivery models.

Candidates will also require a current DBS, if you do not have one Eden Brown can get one on your behalf.

Eden Brown Synergy is an equal opportunities employer.

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Professional Services Trainer / Assessor

Barnsley, Yorkshire and the Humber Eden Brown Synergy

Posted 6 days ago

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Job Description

Overview

Role: Professional Services Trainer / Assessor

Location: Home Based - Travel around South Yorkshire

Type: Permanent - Full Time

Salary: £27,500 - £32,000 (DOE)

Eden Brown are seeking an enthusiastic Professional Services Trainer / Assessor for a leading national training provider in South Yorkshire.

This is a full time permanent role, it is home based but with travel around South Yorkshire area.

This is a fantastic opportunity to support apprentices across a range of industries such as Customer Service, Business Administration, Hospitality, HR, Project Management, Marketing, Digital, and Financial Services. You'll be delivering engaging and innovative learning that helps individuals gain valuable qualifications and progress confidently in their careers.

Your role will be varied and rewarding—combining one-to-one coaching, workplace visits, group workshops, and online delivery. Whether guiding a learner on their journey to becoming a Team Leader, preparing a HR apprentice for End Point Assessment, or developing the skills of a Digital Marketer, your input will have a direct and lasting impact on learners and employers alike.

Key Responsibilities
  • Deliver high-quality teaching, training, and assessment across apprenticeship programmes, tailoring learning to meet individual needs.
  • Manage a caseload of apprentices, carrying out initial assessments, inductions, and regular progress reviews.
  • Work closely with employers to align training with business needs, ensuring the 20% off-the-job training requirement is planned and monitored effectively.
  • Support learners in developing their English, Maths, and Digital Skills, embedding these where appropriate.
  • Prepare learners for End Point Assessment (EPA), ensuring they are confident and well-prepared.
  • Keep accurate learner records using e-portfolio systems, tracking engagement, attendance, and outcomes.
  • Embed important themes such as safeguarding, Prevent, equality & diversity, and British Values throughout delivery.
  • Actively contribute to quality improvement plans (QIP), curriculum development, and business planning.
  • Attend workforce development and CPD activities, ensuring your knowledge stays current with funding, apprenticeship standards, and sector changes.
  • Support learner and employer feedback processes, collecting case studies and evidence of impact.
About You

We're looking for a motivated and adaptable individual who combines industry knowledge with teaching ability. You'll bring a proactive approach to supporting apprentices and the confidence to work with both learners and employers.

Requirements
  • Teaching qualification at Level 4 (or willingness to work towards).
  • TAQA / Assessor qualification (Level 3).
  • GCSE (or Level 2 equivalent) in Maths and English.
  • A Level 3+ vocational qualification in a relevant sector (Business, HR, Digital, etc.).
  • Evidence of recent professional CPD.
  • Minimum 2 years' experience delivering apprenticeships, ideally in leadership, management, or professional services.
  • Experience supporting learners one-to-one and preparing them for EPA.
  • Confident use of e-portfolio systems and digital tools for learning and assessment.
  • Strong knowledge of apprenticeship standards, funding rules, and multiple delivery models.

Candidates will also require a current DBS; if you do not have one Eden Brown can get one on your behalf.

If this could be of interest to you please contact Callum Boyle ASAP on (phone number removed) or

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

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Associate Professional Services Consultant

Leeds, Yorkshire and the Humber Lexis Nexis

Posted 6 days ago

Job Viewed

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Job Description

Overview

About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner.

About the Role : You will take new business and dedicated existing clients through the full onboarding process. Helping them to configure their financial crime strategy and advising them on best practice. RiskNarrative operates as a recognised innovative leader in our field. We are a passionate team who see development as a creative and inspiring endeavour and are looking for people to join the team and deliver truly world beating products. This is a testing and exciting environment, and you should be comfortable working directly with customers.

Responsibilities
  • Delivering bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform
  • Using your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform
  • Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service
  • Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives
  • Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders
  • Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements
Requirements
  • One of the below:
  • Experience of implementing & configuring bespoke customer SaaS products
  • Demonstrate knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks
  • Have financial Crime knowledge/experience as an analyst, investigator or similar in at least one of the below areas; Application Fraud, Transaction Fraud, KYC, AML, Data or Credit
  • Demonstrate excellent teamwork and verbal and written communication skills. Ability to work closely with customers at all levels, investigator to C Suite
  • Have ability to handle multiple streams of work simultaneously
  • Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service

Learn more about the LexisNexis Risk team and how we work here

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

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Test Analyst - Leeds - Professional Services Giant

Leeds, Yorkshire and the Humber Interface Recruitment UK

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Job Description

The IT Test Analyst is responsible for the testing of IT Projects ensuring the delivery of high quality products. This includes defining the test approach to ensure the appropriate test coverage throughout the whole test lifecycle. Occasional travel to the other UK offices may be required as part of this role.

Duties

· Responsible for recommending the appropriate test approach and test phases for a project.

· The creation of Test Plans and Test Specifications based on analysis of the Requirements or Risk

· Contribute to the raising of product and project risks to key stakeholders and providing traceability of those risks through testing lifecycle.

· Responsible for the functional testing for key strategic IT projects and Business as Usual (BAU) activities including operational and infrastructure changes.

· Responsible for raising and managing defects using the defect management tool

· Provide UAT support to areas of the business

· Carry out Non-functional testing i.e. Performance Testing and benchmarking where required.

· Produce reports and KPI's on test progress for key stakeholders.

· Continuous improvement and raising the profile of the Test Team within IT and the business.

Knowledge, skills and experience required (bespoke to role)

· Minimum ISTQB Foundation Level certified

· Proven experience of working in an IT Test Team

· Thorough understanding of the Fundamental Test Process and testing methodologies including V Model and agile.

· Excellent communication and interpersonal skills that enable working relationships to be developed at all levels.

· Experience of working on IT technical testing projects, ideally infrastructure and networking projects.

· Experience within Wintel and Microsoft stacks including Windows 7/Windows Server 2012, Active Directory, Windows Registry, Exchange, SQL, and SharePoint.

· Keen attention to detail and strong analytical skills.

· Ability to prioritize tasks and work well under pressure.

· Customer focused with a passion and drive to deliver customer satisfaction and value to the business.

· Experience of Test Tools including Testing Management and Defect Management tools. Automation experience desirable but not essential.

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Data / Insight Analyst - Professional Services - Leeds - DEER538

Leeds, Yorkshire and the Humber Interface Recruitment UK

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Job Description

Reporting to the Data & Analytics Manager, the Insight Analyst's primary role will be to analyze portfolio performance, identify key trends, and report upon those findings.

Education Requirements: Graduate Calibre

Industry: Professional Services / Financial Services

Job Location: 2 Globe Road

Work Hours: Typically working Hours

You will be required to work on your own initiatives but more importantly part of a successful team. The ability to interact with colleagues and stakeholders at various levels is essential to ensure understanding of the business processes being analyzed. Covering many aspects of the business operation, the reports will be viewed by both internal and external stakeholders, therefore the role requires significant attention to detail and management of big data sets within an ever-changing data environment, making this a very critical role within the business.

RESPONSIBILITIES
  • Working closely with key stakeholders to develop and manage MI to support the business process through the delivery of analysis and insights.
  • Working closely with operations teams to ensure changes in collections strategy do not leave any unidentified gaps in the process (portfolio and process tracking capabilities).
  • Production of Operational MI in a simple and user-friendly format via the production of business MI dashboards.
  • Maintenance of the in-house Pricing Model, monthly production of forecasts, and analysis of variance to previous months' forecasts.
  • Work with strategy colleagues to review and report trends and potential issues identified in management information that have a direct impact on business objectives.
  • Work with reporting and IT colleagues to share best practices and fully utilize the functionality and reporting capabilities of the organization.
  • Ad hoc production of analysis and bespoke MI is required as a part of the role, mainly driven by strategy changes and client requirements.

In addition to producing MI, significant analysis of the MI is required ensuring information is presented in an easily read and understood format.

Skills / Qualifications / Experience Requirements
  • Experience in the credit and finance industry.
  • Excellent data sourcing and manipulation skills with advanced proficiency in SQL, VBA programming, SSIS, SSRS.
  • Understanding of P&L drivers from an MI perspective in a credit environment.
  • Analytical clear thinking mindset with the ability to understand data from multiple sources and to draw conclusions facilitating change and continuous improvement objectives.
  • Ability to deal with multiple areas of work and competing priorities.
  • Confident data-driven decision-making capabilities.
  • Track record of being results-oriented with a view to meet and exceed business appetite for Analysis and MI.
  • Experience of working cross-functionally with all management levels.
  • Demonstrate confidence in presenting constructive feedback and challenges at Team Leader and Management level.
  • Excellent communication skills with target audience alignment of the messages.
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Security Delivery Practice Manager, EMEA, AWS Professional Services

Leeds, Yorkshire and the Humber Amazon

Posted 6 days ago

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Job Description

Security Delivery Practice Manager, EMEA, AWS Professional Services

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced security technical leader to join our Global Delivery Organization, as Delivery Practice Manager. This is a hands-on leadership role where you will be responsible for guiding high-impact, complex security engagements, leading a team of security consultants. You'll report to the EMEA Security Leader serving as a strategic advisor to customers, partners, and internal AWS teams.

Key responsibilities include:

  • Lead and manage a team of security consultants, fostering the Amazon culture, optimizing your team's professional growth and performance
  • Engage with AWS customers and internal stakeholders, acting as trusted advisor to executives and technical teams, translating business objectives into best-in-class solutions that meet customer needs
  • Oversee and contribute directly to security engagements, ensuring projects are delivered on time, within scope and to the highest standards
  • Thought leadership - Represent AWS in front of customers, leadership forums, external events

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job, we encourage candidates to apply.

Basic Qualifications

- 10+ years of professional experience, with a minimum of 5 years as technical contributor in the security field (internal corporate security, security operations, security consulting, incident response, etc.)
- Hands-on security experience in two or more of the following: Cloud Security, Application Security (security SDLC, threat modeling, code review), Identity & Access Management, Network Security, Data Protection, Incident Response. Hands-on experience implementing enterprise security solutions (Data Loss Prevention, WAF, SIEM, etc.)
- Track record of leading complex security projects
- Experience contributing to the professional development of technical contributors (direct management, mentoring, coaching, etc).

Preferred Qualifications

- Relevant security certifications (AWS Security Specialty, CISSP, CCSP, etc.) are a plus.
- Experience leading cloud transformation projects
- Ability to navigate complex stakeholder relationships and drive change
- Strategic thinking and decision-making capabilities in ambiguous environments

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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IT Service Desk Technician - Leeds CC - Professional Services - £25k 785

Leeds, Yorkshire and the Humber Interface Recruitment UK

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Job Description

  • Industry - Professional Services
  • Job Location - Leeds City Centre
  • Work Hours - Core Hours

With amazing new offices and a single site brand which is held in high regard, this organisation is one that you can truly place your career with complete trust. They have a commitment to continuous improvements and operate in a demanding, high service level environment. This role will provide high level support to the client ensuring their productivity through effective use of the Firms IT systems. The role holder will deliver an excellent client service experience and to continually improve the quality of the service delivered through proactivity, good communication, technical skill and organisation. Although a fixed term position, the hope is that this position will become permanent as the business settles after a period of change.

Apart from technical skills, excellent client service skills, proactivity, good communication, flexibility and a team oriented approach are important aspects of this role.

Responsibilities
  • Take and record calls (incidents and service requests) on the IT service desk system, ensuring that all client contact and updates are recorded.
  • Investigate, monitor and resolve any incidents/service requests assigned to you.
  • Liaise with our internal and external clients, IT support personnel and external suppliers to resolve incidents.
  • Keep the Service Desk application and colleagues updated with the status of incidents.
  • Chase overdue incidents.
  • Liaise with the Line Managers to identify, diagnose and resolve problems impacting the IT environment.
  • Application delivery, Patching and Anti-Virus.
  • Virus check removable media as and when required.
  • Install software where appropriate.
  • Demonstrate how to use the loan equipment on request e.g. portable PCs, printers and projectors.
  • Check loan equipment including all parts and consumables in and out.
  • Ensure visibility on the internal client floors on a regular basis with a view to developing a working relationship with internal clients in the wider practice and where appropriate walk the internal client floors to maintain that visibility and act as an ambassador for IT.
  • Trend Analysis and Problem Management.
  • Work with a variety of Business and Technical teams to enhance service.
Maintenance and Administration
  • Manage and keep antivirus and other desktop security systems up to date.
  • Prepare, reconfigure and distribute equipment required for new members of staff.
  • Liaise with the Service Delivery Manager to keep the system up to date with starters and leavers' information.
  • Remove and dispose of redundant equipment.
Documentation
  • Asset tag, log and where appropriate document all IT assets.
  • Follow the IT software license procedure.
  • Contribute and keep up to date documentation for IT Service Desk procedures.
  • Contribute technical information and know-how to the IT knowledge base.
Other Tasks
  • Compliance with IT Procedures.
  • Keep up to date with IT developments to improve client service.
  • Take part in the rota for out of hours support as required.
  • Participate in approved IT related projects as directed.
  • Carry out any other reasonable tasks as when it is required by the firm.
  • Provide assistance where necessary during system downs and emergencies.
Information Security
  • To ensure that information is handled in accordance with the firm’s policies and procedures relating to information security.
  • To encourage a security conscious culture within the firm, by supporting and engaging with the firm’s initiatives.
  • To proactively and promptly report any concerns/issues relating to information security.
  • To assist the firm in achieving its security objectives which are published in the Information Security Manual on Reach.
Skills / Qualifications / Education Requirements / Experience Requirements
  • 1st and 2nd Line IT Support Experience.
  • Understand and be able to demonstrate consistent and continuous high levels of client service.
  • Excellent troubleshooting skills.
  • Excellent IT technical skills at the requisite level for this position.
  • Good communication skills and telephone manner.
  • Good team skills are required, particularly in communicating and supporting other team members.
  • Be able to organise self and work effectively.
  • Be able to communicate with people at all levels and technical ability.
  • At least 2 Years’ experience of working in an IT Service Desk environment.
  • Prioritising and managing workload effectively, managing several open Incidents/Problems and mini projects simultaneously.
  • Be familiar with versions of Microsoft Desktop Operating Systems and Applications (Office 2013 essential).
  • Have experience of software installations.
  • Be able to virus check software and computers with a knowledge of what to look for.
  • Establishing and maintaining excellent working relationships with the Business and third parties.
DESIRABLE REQUIREMENTS
  • A HNC/HND in Computing or suitable equivalent.
  • Accreditations in any Microsoft technology especially MCP would be useful.
  • Experience of desktop upgrades and/or migrations.
  • Experience in deploying Group Policies and Active Directory.
  • Skills to successfully implement a Microsoft product or technology as part of a business solution in an organisation.
  • Knowledge of current Anti-Virus software and the effects that viruses may have.
  • Experience of operating in an IT Team within a pro services firm would be beneficial.
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