12 Professional Services jobs in Morley
Professional Services Trainer / Assessor
Posted 5 days ago
Job Viewed
Job Description
Role: Professional Services Trainer / Assessor
Location: Home Based - Travel around South Yorkshire required
Type: Permanent - Full Time
Salary: 27,500 - 32,000 (DOE)
Eden Brown are seeking an enthusiastic Professional Services Trainer / Assessor for a leading national training provider in South Yorkshire.
This is a full time permanent role, it is home based but with travel around South Yorkshire area.
This is a fantastic opportunity to support apprentices across a range of industries such as Customer Service, Business Administration, Hospitality, HR, Project Management, Marketing, Digital, and Financial Services. You'll be delivering engaging and innovative learning that helps individuals gain valuable qualifications and progress confidently in their careers.
Your role will be varied and rewarding-combining one-to-one coaching, workplace visits, group workshops, and online delivery. Whether guiding a learner on their journey to becoming a Team Leader, preparing a HR apprentice for End Point Assessment, or developing the skills of a Digital Marketer, your input will have a direct and lasting impact on learners and employers alike.
Key Responsibilities:
- Deliver high-quality teaching, training, and assessment across apprenticeship programmes, tailoring learning to meet individual needs.
- Manage a caseload of apprentices, carrying out initial assessments, inductions, and regular progress reviews.
- Work closely with employers to align training with business needs, ensuring the 20% off-the-job training requirement is planned and monitored effectively.
- Support learners in developing their English, Maths, and Digital Skills, embedding these where appropriate.
- Prepare learners for End Point Assessment (EPA), ensuring they are confident and well-prepared.
- Keep accurate learner records using e-portfolio systems, tracking engagement, attendance, and outcomes.
- Embed important themes such as safeguarding, Prevent, equality & diversity, and British Values throughout delivery.
- Actively contribute to quality improvement plans (QIP), curriculum development, and business planning.
- Attend workforce development and CPD activities, ensuring your knowledge stays current with funding, apprenticeship standards, and sector changes.
- Support learner and employer feedback processes, collecting case studies and evidence of impact.
About You
We're looking for a motivated and adaptable individual who combines industry knowledge with teaching ability. You'll bring a proactive approach to supporting apprentices and the confidence to work with both learners and employers.
Requirements:
- Teaching qualification at Level 4 (or willingness to work towards).
- TAQA / Assessor qualification (Level 3).
- GCSE (or Level 2 equivalent) in Maths and English.
- A Level 3+ vocational qualification in a relevant sector (Business, HR, Digital, etc.).
- Evidence of recent professional CPD.
- Minimum 2 years' experience delivering apprenticeships, ideally in leadership, management, or professional services.
- Experience supporting learners one-to-one and preparing them for EPA.
- Confident use of e-portfolio systems and digital tools for learning and assessment.
- Strong knowledge of apprenticeship standards, funding rules, and multiple delivery models.
Candidates will also require a current DBS, if you do not have one Eden Brown can get one on your behalf.
If this could be of interest to you please contact Callum Boyle ASAP on (phone number removed) or
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Professional Services Trainer / Assessor
Posted 1 day ago
Job Viewed
Job Description
Role: Professional Services Trainer / Assessor
Location: Home Based - Travel around South Yorkshire required
Type: Permanent - Full Time
Salary: 27,500 - 32,000 (DOE)
Eden Brown are seeking an enthusiastic Professional Services Trainer / Assessor for a leading national training provider in South Yorkshire.
This is a full time permanent role, it is home based but with travel around South Yorkshire area.
This is a fantastic opportunity to support apprentices across a range of industries such as Customer Service, Business Administration, Hospitality, HR, Project Management, Marketing, Digital, and Financial Services. You'll be delivering engaging and innovative learning that helps individuals gain valuable qualifications and progress confidently in their careers.
Your role will be varied and rewarding-combining one-to-one coaching, workplace visits, group workshops, and online delivery. Whether guiding a learner on their journey to becoming a Team Leader, preparing a HR apprentice for End Point Assessment, or developing the skills of a Digital Marketer, your input will have a direct and lasting impact on learners and employers alike.
Key Responsibilities:
- Deliver high-quality teaching, training, and assessment across apprenticeship programmes, tailoring learning to meet individual needs.
- Manage a caseload of apprentices, carrying out initial assessments, inductions, and regular progress reviews.
- Work closely with employers to align training with business needs, ensuring the 20% off-the-job training requirement is planned and monitored effectively.
- Support learners in developing their English, Maths, and Digital Skills, embedding these where appropriate.
- Prepare learners for End Point Assessment (EPA), ensuring they are confident and well-prepared.
- Keep accurate learner records using e-portfolio systems, tracking engagement, attendance, and outcomes.
- Embed important themes such as safeguarding, Prevent, equality & diversity, and British Values throughout delivery.
- Actively contribute to quality improvement plans (QIP), curriculum development, and business planning.
- Attend workforce development and CPD activities, ensuring your knowledge stays current with funding, apprenticeship standards, and sector changes.
- Support learner and employer feedback processes, collecting case studies and evidence of impact.
About You
We're looking for a motivated and adaptable individual who combines industry knowledge with teaching ability. You'll bring a proactive approach to supporting apprentices and the confidence to work with both learners and employers.
Requirements:
- Teaching qualification at Level 4 (or willingness to work towards).
- TAQA / Assessor qualification (Level 3).
- GCSE (or Level 2 equivalent) in Maths and English.
- A Level 3+ vocational qualification in a relevant sector (Business, HR, Digital, etc.).
- Evidence of recent professional CPD.
- Minimum 2 years' experience delivering apprenticeships, ideally in leadership, management, or professional services.
- Experience supporting learners one-to-one and preparing them for EPA.
- Confident use of e-portfolio systems and digital tools for learning and assessment.
- Strong knowledge of apprenticeship standards, funding rules, and multiple delivery models.
Candidates will also require a current DBS, if you do not have one Eden Brown can get one on your behalf.
If this could be of interest to you please contact Callum Boyle ASAP on (phone number removed) or
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Service Delivery Manager
Posted 5 days ago
Job Viewed
Job Description
Service Delivery Manager
Location: Wakefield, WF3
About us
A fast-growing Engineering , dynamic business with ambitious plans for expansion in 2026. We are committed to delivering exceptional service to our clients and maintaining the highest standards across all areas of our operations. As part of this growth, we are seeking a strong, commercially aware Service Delivery Manager to lead our team and drive performance.
The Role
This is a key leadership position within our Service Delivery Team, responsible for managing a team of engineers and ensuring the successful delivery of both reactive and planned maintenance services. The successful candidate will be expected to lead with authority, maintain discipline, and ensure that all aspects of service delivery meet high standards.
Key Responsibilities
Engineer Management:
Directly manage a team of engineers, ensuring they are motivated, productive, and aligned with delivery expectations.
Communicate clearly and consistently to manage workloads, priorities, and client expectations.
Service Delivery Oversight:
Oversee all aspects of reactive and planned maintenance, ensuring timely and high-quality execution.
Maintain urgency and energy across all delivery activities.
Client Communication:
Maintain constant contact with key clients to ensure satisfaction and manage expectations.
Represent brand values in all client interactions.
Commercial Performance:
Retain and grow GP margin through efficient service delivery and cost control.
Support the Sales Team by aligning delivery with commercial goals.
Performance & Discipline:
Deliver all KPIs and enforce agreed operational disciplines.
Conduct regular reviews of team performance and service standards.
Team Leadership:
Foster a strong team spirit while maintaining clear authority as the Manager.
Be prepared to adopt a firm management style when necessary to achieve results.
Candidate Profile
Strong Character & Leadership:
Comfortable leading without needing to be “everyone’s friend.”
Able to make and enforce decisions with confidence and clarity.
Commercially Savvy:
Understands the financial impact of delivery decisions and acts accordingly.
Energetic & Motivational:
Brings consistent energy to the team and drives urgency in all aspects of delivery.
Clear Communicator:
Maintains open and effective communication with engineers, clients, and internal teams.
What We Offer
Full support from senior leadership
A key role in strategic growth plans for 2026
A fast-paced, high-performance culture
If you have any questions regarding this role, please contact Jake Norfolk-Lee at Interaction Recruitment.
INDLEE
Service Delivery Manager
Posted 1 day ago
Job Viewed
Job Description
Service Delivery Manager
Location: Wakefield, WF3
About us
A fast-growing Engineering , dynamic business with ambitious plans for expansion in 2026. We are committed to delivering exceptional service to our clients and maintaining the highest standards across all areas of our operations. As part of this growth, we are seeking a strong, commercially aware Service Delivery Manager to lead our team and drive performance.
The Role
This is a key leadership position within our Service Delivery Team, responsible for managing a team of engineers and ensuring the successful delivery of both reactive and planned maintenance services. The successful candidate will be expected to lead with authority, maintain discipline, and ensure that all aspects of service delivery meet high standards.
Key Responsibilities
Engineer Management:
Directly manage a team of engineers, ensuring they are motivated, productive, and aligned with delivery expectations.
Communicate clearly and consistently to manage workloads, priorities, and client expectations.
Service Delivery Oversight:
Oversee all aspects of reactive and planned maintenance, ensuring timely and high-quality execution.
Maintain urgency and energy across all delivery activities.
Client Communication:
Maintain constant contact with key clients to ensure satisfaction and manage expectations.
Represent brand values in all client interactions.
Commercial Performance:
Retain and grow GP margin through efficient service delivery and cost control.
Support the Sales Team by aligning delivery with commercial goals.
Performance & Discipline:
Deliver all KPIs and enforce agreed operational disciplines.
Conduct regular reviews of team performance and service standards.
Team Leadership:
Foster a strong team spirit while maintaining clear authority as the Manager.
Be prepared to adopt a firm management style when necessary to achieve results.
Candidate Profile
Strong Character & Leadership:
Comfortable leading without needing to be “everyone’s friend.”
Able to make and enforce decisions with confidence and clarity.
Commercially Savvy:
Understands the financial impact of delivery decisions and acts accordingly.
Energetic & Motivational:
Brings consistent energy to the team and drives urgency in all aspects of delivery.
Clear Communicator:
Maintains open and effective communication with engineers, clients, and internal teams.
What We Offer
Full support from senior leadership
A key role in strategic growth plans for 2026
A fast-paced, high-performance culture
If you have any questions regarding this role, please contact Jake Norfolk-Lee at Interaction Recruitment.
INDLEE
Service Delivery Lead
Posted 3 days ago
Job Viewed
Job Description
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Service Delivery Lead
**Service Delivery Lead**
**Have a front row seat at the human side of insurance**
**Job Location:** United Kingdom
**Job Type:** Permanent
**Remuneration:** Competitive salary taking into account skills, experience and qualifications
**We have a fantastic opportunity for a Service Delivery Lead to be based in the UK.**
A fantastic opportunity has arisen for a talented, enthusiastic, and forward-thinking Service Delivery Manager to support our TPA Liability Department. This is a great opportunity for the right person looking to take the next step in their own career development, whilst supporting colleagues with theirs, and ensuring we continue to deliver the exceptional service expected of us.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It's an ideal environment for working alongside and interacting with fellow colleagues.
**The skills you will have when you apply:**
+ **Client Service Delivery or Operational Leadership:** Deliver client operational and customer service requirements.
+ **Team Support:** Support claims handlers, including 1-2-1 framework delivery.
+ **Goal Achievement:** Set and achieve qualitative and quantitative goals (productivity, utilisation, SLAs/KPIs, ET).
+ **Client Interaction:** Act as the key entry point for the client and Sedgwick's internal Client Director/Client Relationship Manager (CD/CRM).
+ **Experience of Liability claims in a TPA, Insurer or Solicitor is essential.**
**The skills that will be developed once working:**
+ We will provide all the Sedgwick specific training you need to thrive in this role
**What we'll give you for this role:**
**Remuneration & more**
+ Competitive salary taking into account skills, experience and qualifications
+ A Self Invested Personal Pension Scheme (SIPP)
+ Holiday allowance of 25 days plus bank holidays
+ Flexible working from our office or your home
**Health & support**
+ Private healthcare plan (including pre-existing conditions)
+ Life assurance
+ Employee assistance programme for employee wellbeing
+ Group Income Protection
**Other benefits**
+ Voluntary flexible benefits - green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
+ Discounts on various products and services
**This isn't just a position, it's a pivotal role in shaping our industry**
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.
**Next steps for you:**
**Think we'd be a great match? Apply now -** ** we want to hear from you.**
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
#LI-HYBRID
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
Service Delivery Driver
Posted 2 days ago
Job Viewed
Job Description
6 Drivers Needed
Service Delivery
Full Time
Our Client is a rapidly growing appliance Company with very busy Service department.They currently have exciting opportunities for 6 enthusiastic full time Service Team members to help with their expansion.
Positions available for Service and Sales Delivery Driver, Sales Assistant, Sales and Customer care Team members and to work ina busy, fun and positiv.
WHJS1_UKTJ
Service Delivery Manager
Posted 2 days ago
Job Viewed
Job Description
Service Delivery Manager
Location: Wakefield, WF3
About us
A fast-growing Engineering , dynamic business with ambitious plans for expansion in 2026. We are committed to delivering exceptional service to our clients and maintaining the highest standards across all areas of our operations. As part of this growth, we are seeking a strong, commercially aware Service Delivery Manager to lead our team and .
WHJS1_UKTJ
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Service Delivery Driver Class C
Posted 9 days ago
Job Viewed
Job Description
Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food waste to produce renewable energy and ReGrow, a nutrient-rich fertiliser for local farms. The plants also recycle the food waste packaging. The plants provide an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill.
The PositionApplications are invited for a Service Delivery Driver - Class C at our ReFood Ltd, Doncaster Site, working 48 hours per week and in line with the EU Drivers Hours rules and the Working Time Directive (WTD).
Please be aware that you will be required to be flexible in regards to start and finish times due to business requirements, with the shifts operating between 2.00am and 10.00pm. The package includes a competitive rate of pay together with up to £250 monthly bonus opportunity.
As a Service Delivery Driver - Class C your duties and responsibilities will vary based on the Company’s requirements but will include:
- The collection and exchange of 240ltr wheelie bins from clients’ premises, containing food and catering waste. li>Returning the wheelie bins to the Doncaster site and offloading the material into hoppers.
- Completion of all required documentation.
- Ensuring the vehicle is well maintained and clean, undertaking required vehicle checks.
- To act as an ambassador on behalf of ReFood, ensuring that the client is treated courteously and respectfully. li>Use an electronic PDA in accordance with internal system requirements.
- Hold a full, clean HGV Class C Driving licence. li>Be smart in appearance (uniform is provided) and have a pleasant manner.
- Represent the company positively when visiting sites and communicating with customers.
- Demonstrate their understanding of EU Rules and WTD.
- Undertake a Disclosure and Barring check, as required.
- Hold their Driver CPC.
- Hold a Digital Tachograph Driver Card.
- The successful completion of a DBS check is a mandatory requirement and is a condition of any offer of employment.
* Please note that only shortlisted applicants will be contacted due to the high volume of CV’s being received.
Service Delivery Driver Class C
Posted 1 day ago
Job Viewed
Job Description
Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food waste to produce renewable energy and ReGrow, a nutrient-rich fertiliser for local farms. The plants also recycle the food waste packaging. The plants provide an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill.
The PositionApplications are invited for a Service Delivery Driver - Class C at our ReFood Ltd, Doncaster Site, working 48 hours per week and in line with the EU Drivers Hours rules and the Working Time Directive (WTD).
Please be aware that you will be required to be flexible in regards to start and finish times due to business requirements, with the shifts operating between 2.00am and 10.00pm. The package includes a competitive rate of pay together with up to £250 monthly bonus opportunity.
As a Service Delivery Driver - Class C your duties and responsibilities will vary based on the Company’s requirements but will include:
- The collection and exchange of 240ltr wheelie bins from clients’ premises, containing food and catering waste. li>Returning the wheelie bins to the Doncaster site and offloading the material into hoppers.
- Completion of all required documentation.
- Ensuring the vehicle is well maintained and clean, undertaking required vehicle checks.
- To act as an ambassador on behalf of ReFood, ensuring that the client is treated courteously and respectfully. li>Use an electronic PDA in accordance with internal system requirements.
- Hold a full, clean HGV Class C Driving licence. li>Be smart in appearance (uniform is provided) and have a pleasant manner.
- Represent the company positively when visiting sites and communicating with customers.
- Demonstrate their understanding of EU Rules and WTD.
- Undertake a Disclosure and Barring check, as required.
- Hold their Driver CPC.
- Hold a Digital Tachograph Driver Card.
- The successful completion of a DBS check is a mandatory requirement and is a condition of any offer of employment.
* Please note that only shortlisted applicants will be contacted due to the high volume of CV’s being received.
Client Management Director - Corporate Insurance
Posted 25 days ago
Job Viewed
Job Description
Do you have the skills to successfully handle Corporate clients and lead a team? Are you looking for the chance to build a career at a leading risk advisor and insurance broker? Then we have a great opportunity for you!
This is a hybrid role with the flexibility to work both virtually and from our Leeds office.
About the role
Weu2019re looking for a strategic Client Director to lead a portfolio of key accounts, identifying risk needs and delivering tailored, profitable solutions using Aonu2019s full capabilities. Youu2019ll handle senior client relationships across the business and guide a team of Client Managers to meet revenue targets through effective coaching and performance leadership.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Identify each clientu2019s service requirements and lead the client service team to ensure service meets agree standards.
Handle client expectations: keeping them informed of progress and communicating with them as appropriate and taking appropriate and timely action to identify and correct problems.
Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients through Client Promise, issuing meeting minutes promptly after meetings.
Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their clients.
Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
Lead a team through coaching, development and performance management, ensuring completed objectives with supporting personal development plans in place.
Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
Attract, develop and retain talented individuals in line with business plans.
Instil a culture of teamwork, effective communications and professionalism.
Compliance with regulatory requirements and business procedures.
Responsible for working in accordance with the Aon UK Limited Risk Management.
Promote all compliance related requirements throughout the region and identify opportunities for process improvement.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
FCII/ACII or equivalent preferred
Experience within a commercial insurance broker
Consistent track record in developing relationships and working with senior individuals within the organisation
Working knowledge of Risk Management concepts
Commercial understanding of business u2013 market forces
Understanding the insurance market dynamics
Technical knowledge of major insurance classes
Good negotiating, listening and communication skills
Sales skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
LI-JV2
#LI-HYBRID
2562662
Client Management Director - Corporate Insurance (Leeds, UK)
Do you have the skills to successfully handle Corporate clients and lead a team? Are you looking for the chance to build a career at a leading risk advisor and insurance broker? Then we have a great opportunity for you!
This is a hybrid role with the flexibility to work both virtually and from our Leeds office.
About the role
Weu2019re looking for a strategic Client Director to lead a portfolio of key accounts, identifying risk needs and delivering tailored, profitable solutions using Aonu2019s full capabilities. Youu2019ll handle senior client relationships across the business and guide a team of Client Managers to meet revenue targets through effective coaching and performance leadership.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Identify each clientu2019s service requirements and lead the client service team to ensure service meets agree standards.
Handle client expectations: keeping them informed of progress and communicating with them as appropriate and taking appropriate and timely action to identify and correct problems.
Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients through Client Promise, issuing meeting minutes promptly after meetings.
Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools.
Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their clients.
Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
Lead a team through coaching, development and performance management, ensuring completed objectives with supporting personal development plans in place.
Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
Attract, develop and retain talented individuals in line with business plans.
Instil a culture of teamwork, effective communications and professionalism.
Compliance with regulatory requirements and business procedures.
Responsible for working in accordance with the Aon UK Limited Risk Management.
Promote all compliance related requirements throughout the region and identify opportunities for process improvement.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
How this opportunity is different
This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.
Skills and experience that will lead to success
FCII/ACII or equivalent preferred
Experience within a commercial insurance broker
Consistent track record in developing relationships and working with senior individuals within the organisation
Working knowledge of Risk Management concepts
Commercial understanding of business u2013 market forces
Understanding the insurance market dynamics
Technical knowledge of major insurance classes
Good negotiating, listening and communication skills
Sales skills
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
LI-JV2
#LI-HYBRID