Head of Professional Services

West Midlands, West Midlands £80000 - £90000 Annually Acuro Associates Ltd

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Job Description

permanent

Head of Professional Services
Home Based - UK
Salary up to 90,000 plus bonus

Skills: ERP / Professional Services Management, Project Management, P&L

We're looking to recruit a Head of Professional Services for a aleading technology consultancy that delivers large-scale digital transformation and enterprise solutions across both public and private sectors.

AsHead of Professional Services , you'll lead, mentor, and grow a multidisciplinary consulting team - including Application SpecialistsTechnical Consultants and Project Managers. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals.

This is an excellent opportunity for an experienced leader with a proven track record in managing or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence.

You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively.

Essential skills and experience include:

  • Demonstrable experience leading a professional services or consulting team through growth and change.
  • Strong understanding of business processes and digital transformation challenges across industries.
  • Proven success in driving profitability, utilisation, and customer satisfaction metrics.
  • Excellent stakeholder management and influencing skills at all levels.
  • Strong project and resource management skills, with the ability to manage competing priorities.
  • Commercially savvy, with experience in scoping, budgeting, and resource planning.
  • A collaborative, confident leader who inspires others and leads by example.
  • Willingness to travel across the UK as needed.
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Senior Office Manager - Professional Services

B1 1 Birmingham, West Midlands £35000 Annually WhatJobs

Posted 8 days ago

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full-time
Our client, a prestigious professional services firm, is seeking a highly experienced and proactive Senior Office Manager to oversee the smooth and efficient operation of their bustling office. This is a multifaceted role requiring exceptional organizational, interpersonal, and problem-solving skills. You will be responsible for a wide range of duties, including facilities management, vendor relations, staff support, event coordination, and ensuring compliance with health and safety regulations. Your remit will extend to managing office budgets, overseeing procurement of supplies and equipment, and maintaining the overall professional appearance and functionality of the workplace. You will act as a key point of contact for employees, visitors, and service providers, ensuring a positive and productive office environment. A significant aspect of the role involves coordinating office moves, renovations, and general maintenance, liaising with building management and contractors. You will also play a vital role in onboarding new staff, providing essential administrative support, and assisting with the organization of internal and external events, from client meetings to staff social gatherings. The ideal candidate will have a proven track record in office management, ideally within a fast-paced corporate setting. You must demonstrate a keen eye for detail, the ability to multitask effectively, and a proactive approach to identifying and resolving potential issues before they arise. Strong negotiation skills for vendor contracts and a solid understanding of office IT infrastructure are advantageous. This role operates on a hybrid model, offering a blend of in-office presence and remote flexibility. The position is based in our Birmingham, West Midlands, UK office.

Responsibilities:
  • Oversee daily office operations, ensuring a productive and efficient work environment.
  • Manage facilities, including maintenance, repairs, and space planning.
  • Handle vendor relationships, contract negotiations, and procurement of office supplies.
  • Develop and manage office budgets, tracking expenses and ensuring cost-effectiveness.
  • Ensure compliance with health, safety, and security regulations.
  • Coordinate internal and external office events and meetings.
  • Provide administrative support to staff and management as needed.
  • Manage reception services and ensure a professional front-of-house experience.
  • Oversee the onboarding process for new employees from an administrative perspective.
  • Implement and improve office procedures and policies.

Qualifications:
  • Proven experience as an Office Manager or in a similar senior administrative role.
  • Strong knowledge of facilities management and health & safety regulations.
  • Excellent organizational, time-management, and multitasking abilities.
  • Proficiency in Microsoft Office Suite and common office management software.
  • Effective communication and interpersonal skills.
  • Budget management and procurement experience.
  • Ability to work independently and as part of a team.
  • Problem-solving skills with a proactive approach.
  • Experience in professional services or a similar corporate environment is preferred.
  • Familiarity with basic IT troubleshooting is a plus.
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Business Development Director - Managed Training Solutions

West Midlands, West Midlands £70000 - £85000 Annually Find Recruitment Group LTD

Posted 7 days ago

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permanent
Business Development Director - Managed Training Solutions
 
Location: Home-based
Salary: £70,000 - £5,000 + Bonus
 
FIND are specialists in connecting talent with the Education & Training sector. We're supporting a leading provider of STEM education and workforce development solutions as they look to appoint a Business Development Director to drive growth in their managed services division.
 
Our client is a nationally recognised provider of training, apprenticeships, and short courses across Construction, Engineering, and Rail. Beyond programme delivery, they work in partnership with major employers to design and manage end-to-end workforce solutions.
 
This includes:
  • Bespoke L&D design tailored to organisational needs
  • Adult training, competence & health & safety programmes
  • Apprenticeships
  • Technology-enabled solutions, including a BI dashboard and purchasing system for service management
  • Procurement and management of specialist 2nd tier training providers
 
This is a strategic business development role, focused on winning and growing large-scale managed service clients.
 
About You
We're looking for a proven senior business developer who can operate at a senior level, influence stakeholders, and build long-term partnerships with enterprise organisations.
 
Specifically:
  • Strong track record of selling L&D/training solutions at enterprise level
  • Experience securing managed service agreements / outsourcing solutions
  • Background in STEM training is beneficial but not essential - expertise in selling end-to-end L&D or workforce development solutions is what matters
 
What's on offer
  • Base salary £70,000 5,000 (negotiable DOE)
  • Company car / Car Allowance
  • Bonus structure rewarding performance and growth
  • Autonomy and flexibility - this is a home-based with national travel
  • Opportunity to shape the growth strategy of a leading training provider
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