1,117 Program Counselor jobs in the United Kingdom
Community Support Worker (Mental Health)
Posted today
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Job Description
Key Responsibilities:
- Provide direct, person-centred support to clients via virtual means, including video calls, phone calls, and secure messaging.
- Develop and implement personalised support plans in collaboration with clients, their families, and relevant professionals.
- Assist clients in developing essential life skills, such as budgeting, household management, and accessing community resources.
- Offer emotional support and encouragement, acting as a reliable point of contact for clients.
- Facilitate access to healthcare services, social activities, and educational opportunities.
- Support clients in managing their mental health, recognising signs of distress and implementing de-escalation techniques remotely.
- Maintain accurate and confidential records of client interactions, progress, and any concerns.
- Liaise effectively with external agencies, healthcare providers, and support networks.
- Advocate for clients' needs and rights within the community and professional settings.
- Participate in virtual team meetings, training sessions, and case reviews to enhance skills and knowledge.
- Uphold the organisation's values and policies, ensuring high standards of care and professional conduct.
- Experience in a support role, preferably within social care, mental health, or a related field.
- Demonstrable understanding of mental health conditions, learning disabilities, or complex needs.
- Excellent communication and active listening skills, adapted for remote interaction.
- Strong empathy, patience, and a genuine desire to help others.
- Proficiency in using digital communication tools and platforms for client interaction and record-keeping.
- Ability to work independently, manage time effectively, and maintain professionalism in a remote setting.
- Knowledge of safeguarding principles and procedures.
- Access to a reliable internet connection and a suitable private space for remote consultations.
- Relevant qualifications such as NVQ/QCF Level 2 or 3 in Health and Social Care are highly desirable.
- A valid driving licence and access to a vehicle may be beneficial for occasional community engagement, though the core role is remote.
Community Support Worker (Mental Health)
Posted 1 day ago
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Community Support Worker (Mental Health)
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Provide direct emotional and practical support to individuals with diverse needs, including mental health challenges, learning disabilities, and autism.
- Develop and maintain positive, trusting relationships with service users, respecting their dignity and promoting independence.
- Assist service users with daily living activities, such as personal care, meal preparation, medication management (as prescribed), and household tasks.
- Support service users in engaging with their local communities, attending appointments, and pursuing social and recreational activities.
- Develop and implement person-centred support plans, regularly reviewing and updating them in collaboration with service users and relevant stakeholders.
- Maintain accurate and confidential records of all support provided, ensuring compliance with company policies and regulatory requirements.
- Communicate effectively with families, carers, healthcare professionals, and other agencies involved in the service user's care.
- Respond to safeguarding concerns promptly and appropriately, adhering to all safeguarding policies and procedures.
- Promote and uphold the rights and choices of service users at all times.
- Undertake training and professional development as required to maintain best practice.
Qualifications:
- Previous experience in a care or support role, particularly with individuals with mental health needs, is highly desirable.
- A genuine passion for supporting vulnerable people and a commitment to promoting independence and well-being.
- Excellent communication and interpersonal skills, with the ability to empathise and build rapport.
- Reliable, organised, and able to manage your time effectively to meet the needs of multiple service users.
- Ability to work independently and as part of a remote team.
- Willingness to undergo a DBS check and provide references.
- Basic IT literacy for record-keeping and communication.
- A strong understanding of confidentiality and data protection.
- Full UK driving licence and access to a vehicle may be an advantage for community-based visits.
This is a unique opportunity to contribute to meaningful work from the comfort of your own home. Join our client and become part of a supportive and professional team dedicated to improving lives.
Community Support Worker (Mental Health)
Posted 2 days ago
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Job Description
Responsibilities:
- Provide direct support to individuals with mental health conditions in their homes and community settings.
- Assist clients with personal care, daily living activities, and household tasks.
- Develop and implement person-centered support plans in collaboration with clients and professionals.
- Promote independence, social inclusion, and personal well-being.
- Monitor and report on clients' progress, well-being, and any changes in their condition.
- Liaise effectively with families, carers, GPs, and other external agencies.
- Administer medication as per care plans and company policies (where applicable).
- Respond calmly and effectively to challenging behaviour.
- Maintain accurate and confidential records of all support provided.
- Participate in team meetings, training, and supervision sessions.
- Uphold the organisation's values and commitment to safeguarding.
- Experience in mental health support, social care, or a similar role is preferred.
- Relevant qualification (e.g., NVQ/QCF Level 2 or 3 in Health and Social Care) is an advantage.
- Excellent communication and interpersonal skills.
- Empathy, patience, and a non-judgmental approach.
- Ability to work effectively as part of a team and independently.
- Strong understanding of mental health conditions and support strategies.
- Reliability, punctuality, and a strong work ethic.
- Willingness to undertake training and professional development.
- Full UK driving licence and access to own transport may be required.
Community Support Coordinator - Mental Health
Posted 2 days ago
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Job Description
Key responsibilities include assessing the needs of individuals seeking support, providing information about available services, and facilitating referrals to appropriate agencies and healthcare professionals. You will develop and maintain strong relationships with local community groups, charities, and statutory services to enhance the network of support. Organizing and delivering community outreach programs, workshops, and support groups to raise awareness and promote mental well-being is a core function. You will also provide practical assistance and emotional support to service users, helping them navigate complex systems and access necessary resources. Documenting case notes, maintaining accurate records, and contributing to service evaluation and development are essential.
The ideal candidate will have a background in social work, community development, psychology, or a related field, with experience working with individuals facing mental health issues. Excellent communication, empathy, and active listening skills are paramount. You should be adept at building rapport and trust with diverse individuals and communities. Strong organizational skills, the ability to manage multiple cases, and excellent record-keeping abilities are required. Knowledge of local support services and resources within Norwich and Norfolk is highly desirable. You must be patient, resilient, and passionate about advocating for mental health awareness and support. A DBS check will be required for this position.
Qualifications:
- Diploma/Degree in Social Work, Community Development, Psychology, or related field.
- Experience in mental health support or community outreach.
- Excellent communication and interpersonal skills.
- Strong empathy and active listening abilities.
- Knowledge of local support services is a plus.
- Ability to work independently and as part of a team.
Community Support Manager (Mental Health)
Posted 3 days ago
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Job Description
Responsibilities:
- Lead, manage, and mentor a team of community support workers, providing supervision, training, and performance management.
- Develop and implement individualized support plans for service users, ensuring they meet specific needs and goals.
- Oversee the day-to-day operations of community support services, ensuring compliance with organizational policies and external regulations.
- Conduct regular assessments of service user needs and review support plans to ensure ongoing effectiveness.
- Build and maintain positive relationships with service users, their families, and relevant external agencies, including local authorities and healthcare providers.
- Manage the referral process, ensuring timely and appropriate allocation of resources.
- Ensure accurate and timely record-keeping, including case notes, reports, and statistical data.
- Promote a culture of safeguarding, ensuring the safety and well-being of all service users and staff.
- Manage the team's schedule, ensuring adequate coverage and responsiveness to service needs.
- Contribute to service development and improvement initiatives, gathering feedback from service users and staff.
- Manage budgets related to the community support services, ensuring efficient use of resources.
- Handle complaints and incidents in accordance with established procedures.
- Represent the organization at community meetings and events.
Qualifications:
- A relevant qualification in Social Work, Community Development, Health & Social Care, or a related field (e.g., NVQ Level 4 or Diploma in Health and Social Care).
- Proven experience in managing teams within the social care, mental health, or community support sector.
- Strong understanding of safeguarding principles and procedures.
- Excellent communication, interpersonal, and leadership skills.
- Experience in developing and implementing support plans and conducting needs assessments.
- Familiarity with relevant legislation and best practices in social care.
- Ability to work effectively both independently and as part of a multidisciplinary team.
- Proficiency in using IT systems for record-keeping and reporting.
- A full UK driving license and access to a vehicle for work purposes is required.
- Passion for supporting vulnerable individuals and promoting social inclusion.
Community Support Worker (Mental Health)
Posted 4 days ago
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Job Description
Responsibilities:
- Provide direct, person-centred support to individuals in their homes and community settings, based on their agreed care plans.
- Assist service users with daily living activities, including personal care, medication management (as per training and protocol), meal preparation, and household tasks.
- Offer emotional support and a listening ear, building trusting relationships with individuals to encourage their recovery journey.
- Support service users in attending appointments, engaging in social activities, and accessing community resources.
- Help individuals to develop and maintain independent living skills, such as budgeting, cooking, and managing their tenancy.
- Collaborate with a multidisciplinary team, including social workers, mental health nurses, and other healthcare professionals, to ensure a holistic approach to care.
- Accurately record all client interactions, progress, and any concerns in case notes and reports, adhering to confidentiality guidelines.
- Promote independence and self-advocacy, empowering service users to make choices about their own lives.
- Identify and report any risks or safeguarding concerns to the appropriate supervisor or designated safeguarding lead.
- Participate in regular supervision sessions and team meetings, contributing to ongoing professional development and service improvement.
- Experience working in social care, mental health support, or a similar field is highly desirable.
- A genuine desire to help others and a non-judgmental, empathetic attitude.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse individuals.
- Good understanding of mental health conditions and recovery principles.
- Ability to work independently and as part of a team.
- Willingness to undergo background checks (DBS) and relevant training.
- Flexibility to work shifts, including evenings and weekends, as required by the rota.
- Basic IT skills for record-keeping.
- Full UK driving license and access to a vehicle may be beneficial for some roles, though not always essential.
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Community Support Worker (Mental Health)
Posted 5 days ago
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Job Description
Key Responsibilities:
- Provide direct support to individuals with mental health conditions.
- Assist clients with daily living activities and personal care.
- Develop and implement individualized support plans.
- Offer emotional support and encourage independence.
- Liaise with families, caregivers, and external agencies.
- Monitor client progress and report on outcomes.
- Respond to crisis situations and provide de-escalation support.
- Maintain accurate client records and documentation.
- Facilitate social inclusion and community integration activities.
- Participate in team meetings and training sessions.
Qualifications:
- Experience in social care, mental health support, or a related field.
- Excellent interpersonal and communication skills.
- Empathy, patience, and a non-judgmental attitude.
- Ability to work independently and as part of a team.
- Understanding of mental health conditions and support strategies.
- Proficiency in record-keeping and report writing.
- Willingness to undertake further training and development.
Senior Community Support Worker - Mental Health
Posted today
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Job Description
The Senior Community Support Worker will be responsible for providing direct support to clients, including emotional support, practical assistance, and guidance in accessing community resources. You will conduct regular assessments of client needs, develop and implement individualized support plans, and monitor progress towards their goals. A key aspect of the role involves crisis intervention and de-escalation, ensuring the safety and well-being of clients. You will also liaise with families, carers, and other healthcare professionals to ensure a coordinated approach to care. The role requires a deep understanding of various mental health conditions, therapeutic interventions, and the principles of recovery. You will contribute to the training and mentoring of junior support staff and participate in service development initiatives.
Key responsibilities include:
- Providing direct, person-centered support to individuals with mental health needs.
- Developing and implementing individualized support and care plans.
- Conducting regular client assessments and progress monitoring.
- Offering emotional support, advocacy, and practical assistance.
- Facilitating access to community resources, employment, and education opportunities.
- Performing crisis intervention and de-escalation as needed.
- Collaborating with families, carers, and external agencies.
- Maintaining accurate and confidential client records.
- Mentoring and guiding junior members of the support team.
- Contributing to service evaluation and development.
We are looking for individuals with a strong background in social work, mental health nursing, psychology, or a related field, coupled with at least 3 years of experience in direct community support or mental health services. A relevant professional qualification (e.g., NVQ Level 3 or 4 in Health and Social Care, or equivalent) is highly desirable. You must possess excellent interpersonal, communication, and empathetic listening skills, with a genuine passion for supporting vulnerable individuals. Experience in remote client engagement and proficiency with digital communication tools are essential. This role is fully remote, supporting individuals within the **Liverpool, Merseyside, UK** area, though direct client interaction will be conducted virtually.
Senior Community Support Manager (Mental Health)
Posted today
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