266 Program Director jobs in the United Kingdom

Program Director

Haley Bridge

Posted 1 day ago

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Job Description

Programme Director – Financial Crime Transformation – Target Operating Model

OUTSIDE IR35 Contract role – 6 Months initial contract – London

Rate : Between £1000 and £1250 per day dependent on experience

Hybrid Role – 2 days a week in the London office (flex)

MUST BE IMMEDIATELY AVAILABLE


My client, a highly reputable Professional Services organisation, is looking to hire a Programme Director with extensive Financial Crime expertise to run highly sensitive company-wide Target Operating Model Transformation programme.


Ideal Background :

  • Experience of setting up and leading multi-phased Business Transformation Programmes with an emphasis on Financial Crime Target Operating Models
  • Complete expertise in the world of Financial Crime, across AML, Sanctions, Fraud – understanding of EDD Reviews and targeted reviews
  • End to end Programme Management skills, overseeing Strategy, Governance, regulatory alignment, target operating model re-design (3 lines of defence implementation) and delivery
  • Previous experience full owning multi-million pound budgets
  • Previous experience in roles similar to Compliance Officer, MLCO, MLRO or similar is beneficial


If you are immediately available and have run complex Fin Crime programmes in heavily regulated organisations (Financial Services, Banking or similar), please apply as soon as possible and we can discuss the opportunity in detail.

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Program Director

London, London Haley Bridge

Posted 1 day ago

Job Viewed

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Job Description

Programme Director – Financial Crime Transformation – Target Operating Model

OUTSIDE IR35 Contract role – 6 Months initial contract – London

Rate : Between £1000 and £1250 per day dependent on experience

Hybrid Role – 2 days a week in the London office (flex)

MUST BE IMMEDIATELY AVAILABLE


My client, a highly reputable Professional Services organisation, is looking to hire a Programme Director with extensive Financial Crime expertise to run highly sensitive company-wide Target Operating Model Transformation programme.


Ideal Background :

  • Experience of setting up and leading multi-phased Business Transformation Programmes with an emphasis on Financial Crime Target Operating Models
  • Complete expertise in the world of Financial Crime, across AML, Sanctions, Fraud – understanding of EDD Reviews and targeted reviews
  • End to end Programme Management skills, overseeing Strategy, Governance, regulatory alignment, target operating model re-design (3 lines of defence implementation) and delivery
  • Previous experience full owning multi-million pound budgets
  • Previous experience in roles similar to Compliance Officer, MLCO, MLRO or similar is beneficial


If you are immediately available and have run complex Fin Crime programmes in heavily regulated organisations (Financial Services, Banking or similar), please apply as soon as possible and we can discuss the opportunity in detail.

This advertiser has chosen not to accept applicants from your region.

Program Director

Updraft

Posted 543 days ago

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Job Description

Permanent

Updraft is a rapidly growing Fintech company based in London. Our mission is to revolutionize the way people manage their finances and empower them to achieve their financial goals. We offer personalized loans and innovative financial services to help individuals pay off credit cards, overdrafts, and other debts.

As a Program Director at Updraft, you'll play a key role in overseeing and driving the success of our strategic initiatives and programs. You will collaborate with cross-functional teams to ensure the timely and effective execution of projects, manage program budgets and resources, and monitor and report on program performance. You will also be responsible for identifying opportunities for improvement and implementing best practices to enable the successful delivery of our initiatives.

Your Responsibilities:

  • Lead and manage the planning, execution, and delivery of strategic programs and initiatives from start to finish
  • Bring together Existing Systems, Processes and In Process Hiring / Delivery Capability to Ensure Customer Satisfaction.
  • The Objective is to align existing Products into a Lending as a Service (LAAS) Strategy while delivering LAAS to the first Global Customer
  • This will mean leading the development of new projects from inception through to delivery into a production environment, and to manage all IT capabilities
  • Collaborate with stakeholders to define program objectives, deliverables, and success criteria
  • Develop and maintain program timelines, budgets, and resource plans
  • Monitor program progress and proactively identify and address potential risks and issues
  • Ensure effective communication and collaboration across all teams involved in the program
  • Track and report on program performance metrics and provide regular updates to stakeholders
  • Continuously evaluate program effectiveness and implement process improvements

Your Qualifications:

  • Proven experience as a Program Director or similar role
  • 15+ years overall with a minimum of 10+ years in Large Program Delivery Management in Fintech with MANDATORY experience in delivery of Lending / Loan Management Systems Projects
  • Strong understanding of project management methodologies and best practices
  • Excellent leadership and teamwork skills, with the ability to effectively manage cross-functional teams
  • Exceptional communication and presentation skills
  • Strong analytical and problem-solving abilities
  • Ability to thrive in a fast-paced, dynamic environment
  • Relevant certifications, such as PMP, are a plus

Requirements

  • Previous experience as a Program Director or similar role
  • Strong project management skills
  • Excellent leadership and teamwork abilities
  • Effective communication and presentation skills
  • Analytical and problem-solving mindset
  • Ability to thrive in a fast-paced environment

Benefits

  • Competitive salary
  • Will be working closely with company founders and executives to charter the Platform for a “Lending as a Service” Business Line
  • We welcome applications from all and are fully committed to diversity and equality as an equal opportunities employer.
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ServiceNow Program Director

Saunders Scott

Posted 3 days ago

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Job Description: Programme Director – ServiceNow Transformation


Duration: 12+ months (initial, with potential extension)


Overview

We are seeking an experienced Programme Director to lead a major enterprise-wide transformation programme focused on consolidating and modernising service delivery through ServiceNow . This is a high-profile internal role overseeing the retirement of legacy platforms (including Remedy and Salesforce) and their replacement with ServiceNow across service delivery and CRM functions.

The Network Operations Centre (NOC) is already running on ServiceNow, and this programme will extend its capabilities enterprise-wide. The Programme Director will be responsible for governance, delivery oversight, partner management, and ensuring outcomes are achieved on time and to quality standards.

This is a critical and complex role requiring a strong leader with deep knowledge of ServiceNow and extensive experience managing multi-vendor, multi-stream programmes.


Key Responsibilities

  • Programme Leadership : Own and drive the end-to-end ServiceNow transformation, ensuring delivery of strategic objectives.
  • Vendor & Partner Management : Oversee and manage key delivery partners, ensuring accountability, quality, and delivery performance.
  • Governance & Control : Establish and enforce strong programme governance, reporting, and assurance structures.
  • Stakeholder Management : Act as the central point of coordination between internal stakeholders, external system integrators, and delivery partners.
  • Delivery Assurance : Ensure timely progress across multiple workstreams, address delays, unblock challenges, and realign delivery as required.
  • Risk, Issues & Budget Management : Track, escalate, and resolve risks and issues. Work with stakeholders to provide visibility on programme costs, forecasts, and budget control.
  • Strategic Alignment : Ensure that the transformation aligns with organisational objectives, providing measurable improvements in service delivery and customer experience.


Required Experience & Skills

  • Proven track record as a Programme Director or equivalent, delivering complex, multi-year IT transformation programmes.
  • Strong experience with ServiceNow platforms (including service delivery and CRM modules).
  • Previous experience replacing/remediating legacy platforms such as Remedy and Salesforce highly desirable.
  • Deep knowledge of system integrator/vendor management , ideally across multiple partners.
  • Strong governance, reporting, and programme control capabilities.
  • Experience managing large-scale programmes with significant ambiguity (e.g., evolving scope, unclear cost baselines).
  • Exceptional stakeholder engagement and leadership skills.
  • Ability to drive delivery in challenging environments with existing delays.
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Strategic Program Director

BS1 4AX Bristol, South West £90000 Annually WhatJobs

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full-time
Our client, a visionary organization dedicated to driving impactful change, is seeking a highly accomplished Strategic Program Director to lead key initiatives from a remote setting. This is a fully remote opportunity, enabling you to contribute your expertise from anywhere in the UK while collaborating with a dedicated and dispersed team. You will be responsible for overseeing complex, multi-faceted programs from conception through to successful completion, ensuring alignment with overarching organizational goals.

As a Strategic Program Director, you will be instrumental in defining program scope, objectives, and deliverables, ensuring they are in line with stakeholder expectations and business strategy. Your role will involve comprehensive program planning, resource allocation, risk management, and stakeholder communication across all levels of the organization. You will lead and mentor program managers and cross-functional teams, fostering a collaborative and high-performance environment. Developing and implementing robust governance frameworks, tracking program progress, and reporting on key metrics to executive leadership will be central to your responsibilities.

The ideal candidate will possess extensive experience in program management, strategic planning, and leadership within complex organizational structures. A proven ability to manage large-scale budgets, mitigate risks effectively, and drive significant change initiatives is essential. Exceptional communication, negotiation, and influencing skills are required to engage effectively with diverse stakeholders, including executive sponsors, team members, and external partners. A deep understanding of project management methodologies (e.g., Agile, Waterfall) and proficiency in program management tools are necessary. This role demands a strategic thinker with a proactive and solutions-oriented approach, capable of navigating ambiguity and driving clarity. You should be adept at building consensus, inspiring teams, and delivering measurable results that align with the organization's strategic vision. This is an exceptional chance to make a profound impact on major initiatives within a supportive and flexible remote work environment.

Qualifications:
  • Master's degree in Business Administration, Management, or a related field.
  • 10+ years of progressive experience in program management, project management, or strategic leadership.
  • Proven success in managing large, complex, multi-year programs and budgets.
  • Expertise in program governance, risk management, and stakeholder engagement.
  • Strong understanding of Agile and Waterfall project management methodologies.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to influence and collaborate with senior leadership and cross-functional teams.
  • Experience with program management software (e.g., MS Project, Jira, Asana).
  • Demonstrated ability to thrive and lead effectively in a remote work setting.
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Distribution Program Director, EMEA

Palo Alto Networks

Posted 9 days ago

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Job Description

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
The EMEA Program Director is primarily responsible for driving demand generation and pipeline development sales and marketing campaigns with Palo Alto Networks EMEA Distributors. The EMEA Program Director will drive the vision, strategies, and best practices to optimize distribution performance in the areas of sales, marketing, and partner enablement, and in alignment with theater sales priorities. The role is responsible for aligning the sales, marketing, and enablement efforts between EMEA distributors and Palo Alto Networks country channel teams, as well as our global Ecosystems Programs team. This role will report directly into the EMEA VP of Ecosystems.
The role will primarily focus on accelerating mid-market and commercial business, low-touch/no-touch sales motion, and volume business via distribution managed partners (DMP) and high-velocity transactional partners. The role will work with stakeholders to set strategies and execute measurable, impactful pipeline development and sales campaigns for specific market opportunities, industry sectors, and sales segments. This role will also manage the executive relationships in our global distributors, and drive the required governance and cadence that allows us to measure and monitor our progress together across all focus markets.
**Your Impact**
+ Strategic vision and roadmap to evolve distribution sales model to meet evolving company needs
+ Design whitespace and install base sales campaign with distributors, aligned at field-level
+ Distribution Sales, Program, Marketing, and Partner Enablement Performance Management
+ Internal alignment with and advocacy to Sales/SE, Renewals, and Marketing organizations
+ Set annual and quarterly goals and KPIs for distribution business plans and sales campaigns
+ Build sales plans to drive accelerated growth and channel productivity in the Commercial accounts
+ Align with marketing and field sales to the channel organization and partner ecosystem and will engage regularly to build distribution marketing and demand generation plans with the Distribution and Channel Programs Manager
+ Act as a liaison to Marketing and Product Management on product portfolio needs, competitive intelligence / attack programs, and promotional/incentive strategies required in order for Palo Alto Networks to be successful in the Commercial market segment
+ Manage the sales performance of key distributors through quarterly and annual sales planning, forecasting and reporting for whitespace (new customer), install base expansion, product refresh, and renewal sales
+ Work in close collaboration with the Channel Renewals Manager in order to establish a performance management cadence with the distributors and Distribution Managers on Renewals business and to continually improve processes related to our two-tier Renewals business
+ Work closely with Renewals team and distributors in order to improve renewals process efficiency and to improve key Renewal business KPIs
+ Develop a plan for effective hand-off and follow-up of Marketing generated Pre-Qualified Leads for accounts in the Commercial space - Build rules and process to have the channel take responsibility for these PQLs and maximize their return through closed business
+ Develop or provide input on sales training plans for the distribution team, for the distributors, and for the channel partners
+ Responsible for accelerating a channel sales strategy through the distributors, and primarily through their distribution managed partners, to address the commercial market business across the theater
+ Align with cross-functional teams (i.e. Field Marketing) to achieve performant channel marketing and demand generation activities through Distribution - Set Distribution Marketing annual and quarterly priorities
+ Responsible for semi-annual NextWave Program Compliance efforts for Distribution Managed Partners, including working with distributor on plans to address gaps in Partner requirements and to make decision on up-leveling, downgrading, or off-boarding these Partners
+ Responsible for building and monitoring plans with distributors to drive attendance to important Palo Alto Networks global, regional, and local events
+ Plan and execute business with consistent cadence and rigor in order to optimize investments and performance of distributors
+ Ensure distributors are recruiting, onboarding, and enabling new partners and Development and Distribution Managed partners to meet JAPAC channel objectives and needs
+ Develop best practices, process and methodology to ensure maximum effectiveness of distributors across EMEA, in line with expectations of local territories and conform to global corporate guidelines
+ Working with Channel ops and Channel marketing develop two tier channel incentives, programs and rebates to drive over achievement of sales targets
**Your Experience**
+ Extensive Distribution leadership experience within the emerging and advanced technologies industry with extensive executive relationships across the region
+ Channel or Direct Sales team Management
+ Experience in owning a sales quota with a track record of high achievement through two tier channel
+ BA or BS degree, MBA preferred or equivalent military experience required
+ Able to think strategically and to translate into measurable actions
+ Skilled in developing business plans, contributing to strategic plans, and for devising reporting to track business Key Performance Indicators (KPI) and return on investments (ROI)
+ Proven experience influencing senior level partner executives
+ Strong presentation skills and ability to describe market transitions
+ Proven ability to communicate effectively and professionally (verbal and written) with customers and interface with a variety of organizations
+ Strong leadership skills with ability to develop and manage virtual sales teams
+ Strong time management, organizational, and negotiation skills
+ Global/Multi-national business experience
+ Ability to travel
**The Team**
The channel organization at Palo Alto Networks is a strategic pillar for our continued growth within cybersecurity, and a critical component to accomplishing our mission. Channel development is an extension of the territory sales team, with the ultimate goal to train and enable our channel partners to become empowered in the use and sales of our products.
**Our Commitment**
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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Non-Profit Program Director

BN1 1AA East Sussex, South East £50000 Annually WhatJobs

Posted 1 day ago

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full-time
A highly respected charity focused on (specific area, e.g., youth development and empowerment) is seeking an experienced and passionate Non-Profit Program Director to lead initiatives in **Brighton, East Sussex, UK**. This senior leadership role requires a strategic thinker with a proven ability to design, implement, and manage impactful programs that align with the organization's mission. You will be responsible for overseeing all aspects of program development, delivery, evaluation, and staff management, ensuring that our services meet the needs of the community effectively and efficiently. This hybrid position involves both strategic planning at the office and active engagement within the community.

Primary Responsibilities:
  • Develop and refine the strategic direction and operational plans for all organizational programs.
  • Oversee the design, implementation, and evaluation of programs to ensure they achieve desired outcomes and impact.
  • Manage and mentor a team of program managers and staff, fostering a collaborative and high-performance culture.
  • Develop and manage program budgets, ensuring fiscal responsibility and effective resource allocation.
  • Cultivate and maintain strong relationships with community partners, stakeholders, government agencies, and funders.
  • Lead grant writing and fundraising efforts to secure financial support for programs.
  • Ensure compliance with all relevant regulations, reporting requirements, and organizational policies.
  • Monitor program effectiveness through data collection and analysis, making data-driven adjustments as needed.
  • Represent the organization at community events, conferences, and public forums.
  • Contribute to the overall strategic leadership and vision of the organization.
Qualifications and Competencies:
  • Master's degree in a relevant field such as Social Work, Public Administration, Non-Profit Management, or a related discipline.
  • Minimum of 7 years of progressive experience in non-profit program management, with at least 3 years in a leadership role.
  • Demonstrated success in program design, implementation, and evaluation.
  • Strong financial management and budgeting skills.
  • Exceptional leadership, team-building, and staff supervision abilities.
  • Excellent written and verbal communication, presentation, and interpersonal skills.
  • Proven ability to build and maintain strategic partnerships.
  • Experience with fundraising and grant management.
  • Deep understanding of the social issues relevant to the organization's mission.
  • Proficiency in relevant software, including Microsoft Office Suite and donor management databases.
This is a critical role for an individual dedicated to making a significant positive impact. If you possess strong leadership qualities and a commitment to driving social change, we invite you to apply.
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Remote Charity Program Director

M1 1AA Manchester, North West £60000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client, a prominent charity organization, is seeking a dedicated and visionary Remote Charity Program Director to lead impactful social programs. This position is fully remote, allowing you to manage and coordinate initiatives from your home base, with a strategic connection to our operations in Manchester, Greater Manchester, UK . You will be responsible for the strategic planning, development, implementation, and evaluation of various charitable programs aimed at making a significant societal difference. Key responsibilities include managing program budgets, overseeing program staff, fostering partnerships with community stakeholders, and ensuring the effective delivery of services. The ideal candidate will possess a deep understanding of the non-profit sector, program management methodologies, and fundraising strategies. Proven experience in developing and managing social impact programs, including grant writing and reporting, is essential. We are looking for a compassionate leader with excellent communication, interpersonal, and organizational skills, who can inspire teams and build strong relationships with beneficiaries and donors alike. The ability to work autonomously, manage multiple projects simultaneously, and achieve measurable results in a remote setting is critical. A Master’s degree in Social Work, Public Administration, Non-profit Management, or a related field is preferred. This is a rewarding opportunity to drive positive change and contribute to meaningful causes on a large scale. You will be instrumental in expanding our reach and impact, ensuring the sustainability and effectiveness of our vital work across the country.
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Remote Fitness Program Director

BT1 1AA Belfast, Northern Ireland £55000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client is seeking a visionary and highly organized Remote Fitness Program Director to lead the development and execution of innovative online fitness programs. This fully remote position is ideal for a seasoned professional passionate about health, wellness, and digital fitness. You will be responsible for designing, implementing, and managing a diverse range of fitness offerings, ensuring they are engaging, effective, and accessible to a global audience. Key duties include creating program curricula, recruiting and managing a team of remote fitness instructors and content creators, developing strategic partnerships, and ensuring the quality and consistency of all fitness content. The ideal candidate will have a Bachelor's degree in Exercise Science, Kinesiology, Sports Management, or a related field, coupled with a minimum of 6 years of experience in fitness program development, management, or a similar leadership role within the digital health and wellness sector. Certification from a reputable fitness organization (e.g., ACE, NASM, ACSM) is essential. You should possess exceptional project management skills, a deep understanding of online fitness trends, and the ability to foster a positive and motivating virtual environment. Strong content creation and multimedia skills are a plus. This role demands excellent communication, leadership, and strategic thinking abilities. You will play a crucial role in scaling our client's online fitness offerings, driving user engagement, and achieving business growth. Responsibilities also include staying abreast of industry best practices, evaluating program effectiveness through data analysis, and continuously innovating to meet evolving customer needs. The ability to manage multiple projects simultaneously and deliver results in a remote setting is paramount. If you are a motivated leader with a passion for transforming lives through fitness and technology, this is an exceptional opportunity to shape the future of remote wellness.
Key Responsibilities:
  • Designing and overseeing online fitness program development.
  • Managing a remote team of fitness professionals and content creators.
  • Ensuring program quality, engagement, and effectiveness.
  • Developing strategic partnerships with fitness influencers and platforms.
  • Analyzing program data to drive improvements and innovation.
  • Promoting a healthy and active lifestyle through digital channels.
Qualifications:
  • Bachelor's degree in Exercise Science, Kinesiology, or related field.
  • 6+ years of experience in fitness program management or development.
  • Recognized fitness certification (e.g., ACE, NASM).
  • Proven experience in managing remote teams and projects.
  • Strong understanding of digital fitness platforms and trends.
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Program Director- B2B Marketing Agency

London, London The Marketing Practice

Posted 5 days ago

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Job Description

Welcome to The Marketing Practice.

We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you're next on our list!

What we are looking for:

This is a 12 month maternity cover job. We’re looking for a leader who can inspire and drive client service delivery best practice across the teams, ensuring an experience that delights clients and is closely aligned to TMP’s KPIs and values.   

Our Delivery Directors are pivotal to the successful running of a portfolio’s delivery team, especially at, but not limited to, account management level.  

They drive centrally agreed initiatives within their assigned portfolios, to achieve the Global Client Services KPIs and support the Portfolio’s Managing Partner/Senior Leadership Team with commercial, delivery, resourcing, and process best practice. 

What you will do:

Client Programs: Shaping and Enablement (30%) 

  • Serve as a strategic advisor on established delivery methodologies, shaping how work is scoped, managed and delivered across the portfolio.  
  • Work with Managing Partners, VPs, Account Directors and relevant function leads to build delivery models that are scalable, efficient, and aligned to client needs. 
  • Support the planning of centrally led delivery improvements and their execution in your portfolio, ensuring a strong link between strategic ambition and practical delivery. 
  • If account or program prioritisation is needed, this should be agreed with Portfolio Managing Partner/Senior Client Leadership team. 

Mentorship and Team Development (25%) 

  • Oversee the portfolio’s CLS delivery recruitment needs, drive the process and successfully on-board new recruits.   
  • Mentor the full delivery team to strengthen their leadership, commercial thinking, and ability to manage complex work independently. 
  • Champion the delivery craft and create conditions for growth by supporting career development, capability building, and confidence across the team. 
  • Provide feedback and coaching that drives accountability, quality, and continuous improvement. 

Commercial and Financial Management (25%) 

  • Review high level data around revenue recovery vs approved quotes, surface insights and pro-actively drive the teams to create actions plans to mitigate revenue risks.  
  • Work with project managers and account leadership to scope projects effectively, manage margins, and identify commercial risks early. 
  • Lead continuous improvement across commercial processes, embedding strong financial understanding and decision-making within the delivery team. 
  • Ensure Account Managers are fully utilised via proactive management of ‘revenue held’ capacity planning, reviews/reporting of utilisation and sharing of capacity between portfolios where appropriate (includes making sure holiday cover doesn’t impact pace of work). 

Operational Portfolio Leadership (15%) 

  • Lead delivery planning and operational routines across the portfolio, maintaining consistency and adaptability across clients and project types. 
  • Oversee resourcing strategy in partnership with workflow and resource management, function leadership, and the delivery team to ensure capacity is aligned with forecasted demand and team wellbeing. 
  • Support the rollout and refinement of delivery systems and tools into your portfolio, serving as superuser and advisor to the team to drive adoption and best practice. 
  • Lead internal portfolio communications and reporting, ensuring visibility of operational health, delivery performance, and portfolio progress. 
  • Support the team with research and/or finding partners for new asks.  

New Business and Bid Management (5%) 

  • Contribute to RFPs, pitches, and business development efforts by shaping delivery strategy, resourcing models, and commercial planning. 
  • Provide a delivery lens on feasibility, scalability, and execution during the pursuit and onboarding of new clients or programs. 
  • Onboarding new business successfully, at pace to realize revenue goals. 

Success is measured by:  

  • Ensuring appropriate roles are achieving their respective utilization targets within the assigned portfolio 
  • Overall recovery/profitability of quoted revenue  
  • Your utilisation at 35% 
  • Recruitment/onboarding: portfolio feedback, AM feedback and passing of 3-month probation period  
  • Training/coaching: line manager and colleagues feedback on AM performance vs the job specification  
  • Team feedback on performance vs the above job spec & current KPIs 
  • Client feedback 

Requirements

Who you are:

  • You’re passionate about making an impact in marketing and have a drive for delivery excellence, particularly within CLS. 
  • You lead clients and colleagues with confidence, bringing clarity, pragmatism, and calm to complex programs. You know when to be resilient and collaborative to keep things moving even when challenges arise. 
  • You thrive on contributing ideas and asking the tough questions that spark better thinking. You’re not afraid to show your teeth by pushing work further and challenging assumptions in a constructive way. 
  • You approach challenges with a solutions-first mindset, looking for creative and effective ways to deliver. You also know when to add energy, excitement, and a touch of inspiration (magic!) to the work. 
  • You’re a natural communicator and relationship builder, skilled at influencing, inspiring, and connecting with people across teams. You bring a human approach, making sure collaboration is grounded in authenticity. 
  • You learn quickly, absorb complex information with ease, and use that knowledge to create better outcomes for clients and colleagues alike. 

What you'll bring:

  • Proven experience in a marketing agency environment (6+ years and B2B experience) with a track record of driving real value for clients. 
  • Expert program management skills: you know how to set direction, apply best practice, and keep complex projects running smoothly. 
  • Credibility and confidence in managing senior client and partner relationships, with strong communication skills that build trust both internally and externally. 
  • A strategic mindset, able to design marketing programs rooted in client objectives and recommend smart solutions to business challenges. 
  • Strong commercial acumen, with experience overseeing large-scale programs and ensuring they deliver impact and value. 
  • Hands-on experience with project management tools and platforms, and a knack for embedding best practice in the way teams work. 
  • Fluency in the essentials (Word, Excel, PowerPoint, Outlook) with the ability to use them to support clear communication and effective delivery. 

Benefits

  • Generous holiday allowance (Plentiful PTO)
  • Shutdown between Christmas and New Year
  • Private healthcare and dental insurance
  • Group income protection
  • Salary sacrifice pension scheme
  • Access to well-being coaching or counselling sessions once a week
  • Financial health support
  • Parental leave - 12 Weeks Full Pay for Primary Carers and an additional 50% pay for 12 more weeks.
  • Social committee events. We have monthly social events including everything from game nights and bowling to kayaking, and pumpkin carving.
  • Use our portal to access discounts and cashback at plenty of retailers. You can also sign up for our cycle-to-work scheme.
  • Sustainable Future Giving. We want to help create a positive impact on our planet by donating to plant trees, tacking our impact, and helping to reduce emissions.

Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown some individuals are less likely to apply for jobs unless they meet every single qualification. At The Marketing Practice, we are dedicated to building a diverse workplace based on merit, great work ethics, and character. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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