45 Programme Delivery Director jobs in London

**Job Description**
**Purpose of the Role**
As a key member of the Strategic Programs team within Business Operations, the Strategic Program Manager (PMO) is responsible for overseeing the design and execution of strategic initiatives that drive business transformation, with a focus on enhancing revenue growth, fostering innovation and enablement.
**Key Responsibilities** .
1. **Program Management** : support the management of strategic programs, including planning, execution, tracking and reporting. Ensure alignment with stakeholders and organizational goals.
2. **Support the definition of specific projects** and activities within the program, including workstreams, deliverables, KPIs, measure of success, reporting, communication and enablement.
3. **Stakeholder Management:** Collaborate with senior leaders across different functions to secure buy-in and manage expectations.
4. **Governance:** implement and collaborate in governance models to improve accountability and streamline decision-making. Ensure all parties are involved and informed accordingly.
5. Promote an **agile approach** to planning to realize incremental value throughout the program.
6. Oversee **program performance** by analyzing achievement of outcomes and KPIs.
7. Deliver regular **Reporting** on progress to senior leadership.
**Qualifications:**
+ A minimum of 1 year combined experience with project management, and/or enablement program management, preferably with sales related functions.
+ Bachelor's degree in Business Administration, Management or related field.
+ Excellent communication skills, both in writing and in video.
+ Knowledge of video editing tools and graphic design tools as preference.
+ Ability to work cross-functionally with functional, sales and technical teams.
+ Experience with building and managing reporting tools to support Programs.
+ Strong experience with Excel and Power Point.
+ Must be self-directed and able to work independently as well as in a team environment.
+ Must be comfortable working in ambiguous situations.
+ Excellent interpersonal skills.
+ Passionate about enablement, change management and goals achievement.cution of strategi
Career Level - IC1
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job title: Director, Business Support and Portfolio Management Office**
**Role Overview:**
The Director of Business Support and Portfolio Management Office (PMO) is a critical leadership role within the Content Strategy & Digital Delivery team, that will combine leadership of the Business Support and PMO function with a strategic coordination & operational role supporting the Vice President of Content Strategy & Digital Delivery.
In your strategic & operational co-ordination capacity, you will act as a strategic partner to the VP, ensuring focus on the highest priorities, driving operational excellence, and improving organizational effectiveness. You will help orchestrate leadership routines, prepare key communications, drive alignment across the leadership team, and proactively manage follow-through on decisions and strategic initiatives.
In your PMO capacity, you will lead a team of Program Managers responsible for portfolio planning, prioritization, and program-level delivery tracking. You will ensure portfolio health, governance, and capacity management while providing a single source of truth across Content Delivery Pods, Centers of Excellence, and other functions. This role is pivotal in ensuring that content development supports broader business and digital transformation goals.
You will be responsible for guiding your team through complex project lifecycles from concept to release, focusing on quality, efficiency, innovation, and customer experience; while ensuring all programs are delivered on time, within scope, and with outcomes that meet business needs.
**Key Responsibilities:**
**Strategic & Operational Support Responsibilities:**
+ Operate as a trusted advisor and strategic partner to the VP, ensuring their time, focus, and priorities align with the most critical business needs.
+ Drive leadership team routines, including agenda-setting, meeting facilitation, action tracking, and follow-up.
+ Coordinate cross-functional alignment of strategic priorities, operating rhythms, and key business processes.
+ Lead the preparation of executive communications, presentations, reports, and operational reviews for senior leadership, including quarterly business reviews and transformation updates.
+ Manage the leadership team's operating cadence, fostering accountability and transparency across the organization.
+ Anticipate risks, challenges, and bottlenecks in both operational and strategic initiatives, and proactively resolve or escalate them.
+ Support change management activities, ensuring messaging, buy-in, and execution are consistent across the Content Strategy & Digital Delivery team.
**Program Management Office Leadership:**
+ Define the overall vision and strategy for program management, ensuring initiatives align with business goals and drive long-term value.
+ Lead, mentor, and develop a team of Program Managers, fostering a high-performance culture grounded in collaboration, accountability, and innovation.
+ Oversee the portfolio of content development projects, ensuring they are delivered on time, within budget, and to quality standards, while supporting digital-first delivery.
+ Maintain visibility into program health (RAG status, risks, dependencies, milestones) and proactively manage escalations.
+ Act as a key liaison between Program Management, Content Operations, Portfolio Management, Product, and Senior Leadership, ensuring alignment, transparency, and issue resolution.
+ Continuously improve program management processes, tools, and reporting to drive efficiency, predictability, and delivery excellence.
+ Partner with Operations to introduce and refine workflows, governance models, and standards needed to support digital transformation and operational efficiency.
+ Manage budgets, resource allocation, and capacity planning, ensuring sustainable utilization of people and financial resources.
**Business Support Operations:**
+ Oversee key operational functions, including management of content operations processes, purchase orders, contracts, ISBNs, productivity tools, and internal systems.
+ Ensure operational excellence through effective processes that enable the content development team to deliver at scale and speed.
**Experience, Skills and Knowledge:** ?
+ Bachelor's degree in Business, Project Management, or a related field; PMP certification or advanced degree preferred.
+ 10+ years of experience in program management, operations, or Chief of Staff roles, ideally within digital product or content delivery environments.
+ Demonstrated ability to operate as a thought partner to senior executives and lead through influence.
+ Proven experience managing and scaling program management functions in complex, matrixed organizations.
+ Exceptional organizational, problem-solving, and communication skills, with the ability to distill complex information for executive audiences.
1178439
**Job:** Program Management
**Job Family:** ENTERPRISE
**Organization:** Higher Education
**Schedule:** FULL_TIME
**Workplace Type:**
**Req ID:** 20375

Description
Join our Intermodal transportation team where you'll shape the future of logistics while leading and nurturing a talented group of program managers.
In this role, you'll drive strategic initiatives that transform how goods move across multiple transportation modes while fostering collaboration and building lasting partnerships. From leading a team to implementing long-term plans, you will be an integral part of our future innovation, helping us continually redefine and offer the best customer experience.
This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
- Guide and mentor a team of program managers while developing their careers and capabilities
- Design and implement strategic programs that enhance transportation efficiency and customer experience
- Foster partnerships with internal and external stakeholders to drive continuous improvement
- Develop and maintain metrics to measure program effectiveness and team performance
- Create and execute strategic roadmaps aligned with business objectives
- Create innovative solutions using data and research to address wider challenges in your organization
- Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations
- Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish
- Enhance operational performance on every program in partnership with your stakeholders
A day in the life
Your day might begin with a collaborative team meeting to align on priorities and support ongoing initiatives. You'll spend time connecting with team members, offering guidance on complex projects, and participating in strategic planning sessions. You'll collaborate with cross-functional partners to ensure smooth program execution while nurturing an inclusive and supportive team environment.
Manager, Program Management have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
Some include:
- Review the performance and attainment with our internal supporting functions and partner teams
- Work with tech team to identify and develop drayage product requirements
- Build pricing models for operations on Amazon IM growth and own cost saving projects
- Discuss new operating model and data accuracy with our Legal, Finance and Network team
- Enhance operational performance on every program in partnership with your stakeholders by leading specific efficiency improvement programs for Intermodal.
About the team
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea,rail and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.
Basic Qualifications
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
Preferred Qualifications
- Experience leading process improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
At Kyndryl, we design, build, and manage the mission-critical technology systems that the world depends on every day. We're looking for a Project Portfolio Management (PPM) Specialist to join our global team and help shape the future of how we deliver value to clients around the world.
In this role, you'll work closely with the Global Offering Leader to develop and execute a comprehensive PPM strategy aligned with Kyndryl's strategic goals and technology capabilities. You'll play a key role in supporting global business development and sales pursuits by crafting compelling proposals and presentations that showcase the strength and impact of our PPM offerings.
You'll help manage a robust pipeline governance process-supporting opportunity identification, prioritisation, and resource allocation to ensure strategic alignment and delivery excellence. You'll also be responsible for developing and maintaining project documentation, including plans, reports, and executive-ready presentations.
Your responsibilities will include supporting the development and delivery of project communications and training materials, as well as tracking and monitoring project progress against key performance indicators (KPIs). You'll collaborate with project teams across regions to ensure smooth execution and contribute to the development of proposals and presentations for new opportunities.
Additionally, you'll assist in maintaining internal project management tools, templates, and methodologies, and play an active role in improving project management practices across the organisation. As part of a global community of practice, you'll participate in knowledge-sharing sessions and help shape the evolution of project management best practices at Kyndryl.
**Your Future at Kyndryl**
As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
Requirements
+ Bachelor's degree in Project Management, Business Administration, or a related field.
+ 5-7 years of experience in Project Management or a related field, such as project coordination or project support, ideally within a professional or technology services company
+ Strong communication and interpersonal skills.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and project management software (e.g., Microsoft Project, Jira).
+ Ability to work independently and as part of a team.
+ Seeks and incorporates feedback regularly.
+ Familiarity with project management methodologies (e.g., Agile, Waterfall).
**Optional / Preferred Qualifications:**
+ Consulting experience.
+ Project Management Professional (PMP) certification or equivalent.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Company:**
Qualcomm Technologies International Ltd
**Job Area:**
Engineering Services Group, Engineering Services Group > Program Management
**General Summary:**
This Software Program Manager role focuses on Server Software teams, managing the planning, development, and delivery of software for Qualcomm's Server Business Unit.
You will develop, define, and execute plans, including schedules, budgets, resources, deliverables, and risks. You will oversee the program from start to finish, collaborating with internal and external stakeholders on technical matters. Additionally, you will ensure on-time delivery, and achieve program milestones, driving alignment across stakeholders.
Excellent opportunity to join the growing Server Software Business Unit organization. Collaborate with other impacting technology areas such as HLOS, FW, BMC, Platform, SoC and Oryon CPU.
Develop, define, and execute plans:
+ Drive requirements scoping, analysis, and planning including interdependencies, staffing constraints, and schedule optimization across multiple tech teams and customers.
+ Establish a clear Plan of Record commitment and drive prioritization.
+ Apply consistency and best practices through program initiation, planning, execution, and closing phases, enabling business outcomes and benefits tracking.
+ Collaborate with key stakeholders and program sponsors to develop program goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., program change management, communication), and drive decisions necessary for on-time delivery.
**Manage program health and execution:**
+ Strong technical understanding of SW deliverables and risk management/risk mitigation.
+ Establish rigorous execution discipline & communication process: risk management, mitigation, tracking, schedule trends vs baseline, recovery actions, executive reporting & stakeholder communication.
+ Develop program indicators to manage program health including quality and timelines.
+ Promote program vision and objectives within the team, ensure program objectives are met or exceeded, present program vision to management, and gain buy-in from stakeholders.
**Additional responsibilities:**
+ Manage one to many scrum teams applying Agile principles, practices, and theory.
+ Promote organizational understanding of Agile roles, lead teams and individuals.
+ Develop and manage the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple medium-sized programs which include schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.
+ Establish key program metrics and manage teams to take action outside their comfort zone to ensure program success when metrics deviate from Plan of Record.
+ Identify and secure resources to ensure alignment of the team with program/technology demand for multiple medium-sized programs with moderate complexity.
+ Drive teams to identify program issues/risks and create a risk mitigation plan for multiple medium-sized or a single complex program(s). Maintain and update the risk tracker.
**Minimum Qualifications:**
- Bachelor's degree in Engineering, Computer Science, or related field.
- 5+ years of Program Management or related work experience.
**Preferred Qualifications:**
+ Master's Degree in Engineering, Computer Science or related field.
+ PMP Certification and/or Agile Certification
+ 15+ years Program Management experience or related work experience.
+ 10+ years working with operating budgets, resources, and/or project financials.
+ 10+ years in firmware development
+ 5+ years experience with agile program management tools such as Jira and Confluence.
+ 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
+ 3+ years experience working in a large matrixed organization.
+ 3+ years experience with firmware development
**Level of Responsibility:**
+ Autonomy: Work independently with minimal supervision.
+ Communication: Use verbal and written skills to convey complex information to diverse audiences, including senior leadership and large groups.
+ Influence: Have a notable impact on key organizational decisions by providing input to senior leadership.
+ Task Management: Execute multi-step tasks requiring simultaneous cognitive abilities and memory management.
+ Innovation: Exercise exceptional creativity to develop new ideas and innovative products/processes.
+ Problem Solving: Use deductive and inductive reasoning to solve complex problems with advanced data analysis and interpretation.
+ Strategic Planning: Occasionally partake in strategic planning affecting immediate operations within own area.
**What's on Offer:**
Apart from working in an open, relaxed and collaborative space, you will enjoy:
+ Salary, stock and performance related bonus
+ Employee stock purchase scheme
+ Pension scheme
+ Life, Medical, Income and Travel Insurance
+ Enhanced Maternity Leave
+ Enhanced Paternity Leave
+ Menopause Support
+ Education Assistance
+ Employee Assistance Programme
+ Voluntary Health Checks
+ Global Wellbeing Days
+ Subsidised gym membership
+ Bicycle purchase scheme
+ Employee run clubs, including, running, football, chess, badminton + many more
**We are proud to be a WORK180 endorsed employer, see our range of UK benefits and policies directly at WORK180:** Qualcomm - Work180 Endorsed Employer ( about this role, but not sure if you meet 100% of the criteria? We would still like to hear from you and would welcome your application.**
*References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here ( . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
**To all Staffing and Recruiting Agencies** : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers ( .
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Managing Consultant, Program Management, Advisors & Consulting Services
Overview
The Advisors Research Center (ARC) is a dynamic and rapidly growing capability designed to meet the evolving needs of clients through high-quality research support. Our mission is to deliver value by transforming data into actionable insights and strategic recommendations.
We are currently seeking a talented and experienced Research Manager to join our European team, based in London, UK.
Key Responsibilities
Lead and manage end-to-end research projects across multiple sectors, with a focus on financial services, digital technology, and payments.
Design and execute quantitative research (e.g., survey design, data collection, statistical analysis).
Conduct qualitative research (e.g., in-depth interviews, focus groups, online forums).
Manage and mentor a team of researchers, ensuring high-quality project delivery and professional development.
Collaborate with internal and external stakeholders to understand business needs and translate them into research objectives.
Synthesize complex data from multiple sources into clear, insightful presentations and strategic recommendations.
Ensure timely and accurate delivery of research outputs in a fast-paced, client-focused environment.
Qualifications & Experience
Minimum 8 years of hands-on experience in primary research (quantitative and qualitative).
At least 2 years of experience leading research teams .
Background in a research agency or consulting environment.
Proven experience in banking, payments, financial services, or digital technology is highly desirable.
Strong stakeholder management and communication skills.
Proficiency in PowerPoint, Excel, and Word.
Education & Language Skills
Bachelor's degree required; Master's degree in a relevant field preferred.
Native-level fluency in English is required.
Fluency in other European languages is a plus.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Description
Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper's Government Solutions (KGS) is to leverage Kuiper and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers.
We have an immediate opening for a Sr. Technical Program Manager to support the Kuiper Government Solutions (KGS) team focusing on Europe and the Middle East. As a Sr. Technical Program Manager, you will work with technical and business leadership to ensure Kuiper government systems meet customer needs and our business objectives. You will be responsible for establishing and tracking milestones and project priorities to maximize development efficiency, identify project critical paths, and ensure supplier/partner products are delivered on time and to Kuiper specifications. You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have strong business judgment, dive deep into data, have strong writing skills, and be comfortable leading executive-level reviews.
The best candidates will have deep understanding of design, development, and operations of satellite systems. Candidates with demonstrated experience within deployed satellite telecommunications services will be preferred.
This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations.
Key job responsibilities
This role is responsible for defining Project Kuiper's government communication systems from a wide variety of government customer ground, air, maritime, and space based users via Kuiper's Low Earth Orbit satellites. This is a unique opportunity to assist in the development of a global broadband communication system. You will work closely with the commercial satellite and consumer terminal teams to organize resources, schedule milestones, and track achievements in the group. In addition, you will be responsible for identifying project dependencies and critical paths in government systems development.
On a day-to-day basis, you will coordinate among teams to surface and solve the critical risks to the programs you are assigned to lead. In this role you will:
- Propose and drive adoption of improvements to the Kuiper program for government users
- Act as the point of contact for Kuiper Government Satellite Systems with external teams, partners, and subcontractors to identify and mitigate programmatic risks
- Communicate clearly and effectively to executive management on the plans, status, and critical issues.
- Document trade studies for intra-team review for stakeholder buy-in
- Organize regular project and team meetings, focusing design teams on program milestones and unblock technical issues
- Develop, track, & communicate project schedules and achievements
- Drive engineering project execution, develop project plans, make technical trade-offs, manage risks, track and report on status, and resolve blocking issues
- Work closely with partner organizations (including government agencies) to develop work packages
- Establish goals and metrics to identify opportunities to deliver customer solutions to cost, performance and schedule requirements.
Some travel within Europe, the Middle East, and the United States will be required.
Basic Qualifications
- Experience working directly with engineering teams
- Experience in technical product or program management
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's Degree in Engineering, Physics, or related field, or equivalent experience
Preferred Qualifications
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Engineering leadership experience with aerospace or satellite and ground-based development technologies
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Summary:**
Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people's issues and are advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Global Operations is for you. The Program Manager, Budget Management will be responsible for supporting critical functions within the Vendor Budget Management team, including: vendor partner billing, invoicing, supply tracking, and financial forecasting. This role will work in close partnership with a variety of teams, including Workplace Planning, Project Specialists, Finance, Global Outsourcing and Data Analytics to drive insights and inform decisions.
**Required Skills:**
Program Manager, Budget Management Responsibilities:
1. Lead the billing and invoice reconciliation process for a specific Line of Business in Global Operations
2. Support the end-to-end tracking, auditing and administration for resources (headcount) and across a complex global operation
3. Lead meetings with external vendor partners, including pulling and analyzing reports ahead of those meetings
4. Create and maintain financial forecasts, partnering with multiple teams for inputs
5. Perform month-end close processes in partnership with Finance teams
6. Key partner in change management and communications related to invoicing, billing data governance, and financial reporting
**Minimum Qualifications:**
Minimum Qualifications:
7. 2+ years of experience in finance, labor planning, resource planning, workforce management, workforce analytics, space planning or a combination of these
8. 2+ years of experience developing financial plans, budgets, return on investment analysis or cost benefit assessment
9. Experience in creating sustainable processes and iterative process improvement
10. Proven communication skills including the ability to present information in a clear and concise manner to various audiences
11. Experience using advanced functions in Excel
**Preferred Qualifications:**
Preferred Qualifications:
12. Anaplan experience
13. Lean, Six Sigma, Agile or other process methodologies
14. Knowledge in SQL, Tableau or similar data visualization applications
**Industry:** Internet

We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over 100 million transactions in 13 countries and continuing to expand globally, we’re proud to move more people through better payment experiences.

Littlepay’s platform provides the API’s that enable the integration of hardware, software and payments, often from different vendors, into a modular transit ticketing solution for cities around the world.

Our Littlepay values:

• Trust and be trustworthy
• Embrace challenge
• Solve problems, together
• Deliver with speed and agility
• Be candid and kind

About the opportunity

We're looking for a Project Management Lead to lead and deliver high-quality API-based solutions to customers and partners, and to contribute to the company's overall success by helping to achieve its growth, revenue, and customer success goals.

Reporting to the Global Head of Operations, the Project Management Lead will:

• Assist in setting the strategic direction for the project management team and aligning it with the company's overall goals
• Oversee the execution of projects and provide guidance and support to project managers, including;
• Managing resources and budgets
• Communicating with stakeholders and keeping them updated on project progress
• Identifying and mitigating risks
• Resolving issues and conflicts
• Tracking and improving metrics
• Work with colleagues on our Engineering and Product teams to ensure consistently high-quality project delivery
• Develop and implement strategies to uplift existing project management processes and improve the company's ability to deliver API-based solutions successfully
• Lead a team of project managers, providing mentorship and coaching, and helping them to develop their skills and knowledge
• Foster a culture of collaboration, innovation, and continuous improvement within the project management team, with a specific focus on API-based solution delivery

Requirements

You must demonstrate the following:

• 5+ years of experience in collaborative, complex, multi-partner system integration projects, in the credit credit payments space, delivered to enterprise or government clients
• Experience leading and managing complex delivery projects using a variety of project management methodologies, including Agile and Waterfall
• Experience in establishing effective project governance and stakeholder communications
• Solid understanding of API-based integrations and related documentation
• Strong communication and relationship-building skills
• Experience leading a small team in the project management space

Other favourable experiences:

• Experience working with cloud computing platforms and SaaS solutions to deliver API-based solutions
• Experience in the mobility-as-a-service space or with automated fare collection
• An understanding of the credit card payment processing industry, including the different types of processors, fees, and compliance requirements
• Experience implementing process improvement methodologies
• A Bachelor's degree in computer science, engineering, or a related field (preferred but not required)
• A project management certification, such as PMP or PRINCE2

Our recruitment process

If you’ve been shortlisted for the role, you’ll first have a chat with our Talent team, who will set up an interview if the stars align. A short workplace preferences questionnaire will also be sent to help us learn more about the way you prefer to work. Following a successful first interview, you’ll meet with a second set of Littlepay folks, and be invited to participate in the final stage before being presented with an offer.

If you have any questions regarding the recruitment process or if you require any accommodations for any stage in the interview process, please don’t hesitate to let us know. Additionally, if you don’t meet all of the criteria (we know that some underrepresented groups tend to avoid applying if they don’t), please still apply. We really enjoy meeting people who might bring a fresh perspective on a problem we need to solve!

Ultimately, being part of our small but mighty team means you'll have the opportunity to learn about micropayments, and have a hand in the provision of services that impact millions of people. You’ll help us deliver on our revolutionary product roadmap and help scale our platform as we continue to expand across the globe.

Benefits

We love to look after our people. At Littlepay, you'll be part of an inclusive and diverse team that celebrates the differences and unique gifts we each bring to work.

You’ll have access to:

• A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively
• Paid professional development (including conferences, courses, learning subscriptions, etc.)
• Harrison Assessments - our talent management provider that facilitates continuous professional development
• A variety of flexible leave options (including annual, personal, volunteer, parental, grandparental, gender affirmation, and more)
• A company-wide paid day off
• Flexible (hybrid) working conditions
• Health insurance via our provider Vitality
• UK pension additional contribution split
• Wellbeing support- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia)
• Our generous employee referral program
• Mid-year, quarterly, and end-of-year corporate and team events and workshops
• A work from home remote set up allowance
• Short-term remote working arrangements
• International travel opportunities (dependent on role)

You'll be part of an inclusive and diverse team who celebrates the differences and unique gifts we each bring to work, and be able to take up the numerous other benefits that working at Littlepay affords you, including having access to the eclectic and vibrant culture that Shoreditch is known for.

If this opportunity interests you, hit apply! We look forward to learning about you.

Littlepay are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.