What Jobs are available for Property Management in Wembley Park?

Job Description

We are looking for an experienced and enthusiastic Head of Property Management to join our team based out of our London office. We are looking for a proven leader who is passionate about delivering high quality services to our Landlords and Tenants and isn’t afraid to roll up their sleeves.

This is an exciting opportunity to head our Property Management team. You will be responsible for ensuring that the Property Management team runs smoothly and delivers on all key performance indicators. This role reports into our directors.

Key duties and responsibilities of role:

• To manage the Property Management team on a daily basis and provide support and guidance with any issues that may arise.
• To assist with staff recruitment and on-boarding, training, coaching and staff appraisals.
• Liaison with other teams within the business to ensure a cohesive business strategy that supports Regent Property’s business objectives.
• Holding regular team meetings to address any issues within the department.
• Identifying business improvements and implementation of new processes.
• Dealing with escalated issues and complaints as required.
• To be the point of contact and provide the highest level of service to our VIP Landlords.

General requirements:

• Understanding of the property management process with a proven background within residential property management.
• Professional approach
• Proven people-management experience with the ability to motivate and coach a team
• Able to handle and resolve difficult and sensitive issues
• Ability to work on own initiative
• Maintain office systems to ensure all records are accessible and up to date
• Strong relationship building and problem solving skills

Experience and qualifications:

• Minimum 10 years of Residential Property Management experience
• Minimum 5 years of Senior Leadership experience within industry
• Level 3 Technical Award in Residential Lettings and Property Management.
• Strong understanding of London’s residential property market.
• High IT literacy – previous use of Qube SLM would be an advantage

The role:

• Monday – Friday (9am – 6pm)
• 31 days holiday
• Additional day off on your birthday
• 1 day WFH per week after initial settling in period
• Fun and vibrant office in a great location in Southbank, Central London
• Regular socials throughout the year
• Employee Assistance Program
• Basic salary of up to £55k - will be dependent on experience
• OTE – up to £65k - additional commission structure based on department performance

 ABOUT THE ROLE

A Property Management specialist who is responsible for the daily operation of a diverse property portfolio consisting of industrial estates, with some office and mixed retail properties.

The role will require regular and direct communication with institutional fund management clients and the supervision of a number of other property managers, graduates and on-site staff. 

You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success. Proactiveness and going above and beyond is expected.

You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations.

Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes.

Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.

Other duties will include:

•    Overseeing the provision of common services to properties and tenants.

•    Working with landlords and tenants on all other matters relating to the clients’ property portfolio.

•    Undertaking or arranging property inspections.

•    Assisting clients in the acquisition and disposal of properties.

•    Dealing with tenant applications for consent to assign, sublet and alter.

WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build gravitas amongst clients is also paramount.

Being MRICS is preferred. As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.

WHY WORKMAN?

•    Hybrid working to offer you a great work life balance, with a minimum of three days in the office.

•    A full-time contract (35 hours a week) allowing additional flexibility to what time you can start work.

•    Discretionary annual bonus and salary reviews.

•    Healthcare, life insurance & wellness programme.

•    Long service additional holidays, your birthday off and an extra day between Christmas and New Year

•    Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.

•    Social events throughout the year including a firm wide Christmas party!

•    Generous referral bonus.

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time.

The role

An excellent opportunity has arisen for an experienced, recently qualified and driven individual to join a growing and ambitious business as a Surveyor in our Commercial Management team.

The Commercial Management team is a fully integrated management offering based in our London office. The team acts for a wide variety of landlord clients, from family trusts to one of the UK’s largest retailers, and in the main property sectors of retail, office and industrial, working closely with the residential management team on mixed-use buildings and portfolios.

Responsibilities

With support from the commercial management lead, you will be responsible for managing your own portfolio of properties, spread across sectors, on behalf of a number of clients and will work to support  the team as necessary in other areas.  Your duties will include (but will not be limited to) the following:

• Property management : ensure properties are efficiently managed.  Anticipate, monitor, and resolve issues; maintain regular contact with occupiers; and ensure delivery of services within the service   charge budget.
• Health and safety : work with internal teams to ensure the health and safety of all properties under management. Undertake regular inspections to ensure compliance with lease obligations, internal business standards, and RICS guidelines.
• Budgeting: assist in preparing annual budgets in accordance with service charge procedures and RICS Code of Practice. In partnership with Client Accounting, manage and monitor expenditure throughout the year.
• Finance management : manage and collect sums owed by occupiers relating to rent, service charge, insurance, and any other sums due under the lease.
• Lease management: manage and monitor key lease event dates including break options, rent reviews and lease renewals.  Manage applications by occupiers under the lease, such as licences to assign, alter and underlet.  Implement and develop systems to ensure applications are dealt with properly and efficiently.
• Client reporting : contribute to and prepare client reports.  Arrange and attend monthly and quarterly management meetings and any other meetings at the client’s request.

Requirements

Essential qualifications

• Industry related qualification
• MRICS qualified (desirable)
• IT literate (Microsoft packages)

Essential knowledge, experience and skills

• Experience in the commercial property management / surveying sector.

• Experience of setting and management of service charge budgets.
• Proven ability to interpret and implement policies, procedures, and legislation relevant to commercial property management / surveying.
• Working knowledge of Landlord and Tenant legislation.
• Ability to manage multiple tasks, prioritise activities, and achieve desired outcomes.
• Proven track record of effective communication with individuals at all levels.
• Proven track record of managing various stakeholder relationships to get consensus on solutions.
• Experience of using TRAMPS (preferred) or similar property management accounting system.

Benefits

• Hybrid working - to give you the flexibility you need
• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones should the worst happen
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance for family cover
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.

Recruitment agencies

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team.

We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.

JOB DESCRIPTION  

BASIC INFORMATION ON THE ROLE

Position Name: Property Management - Assistant (UK)

Job Code: Property Management - Assistant (UK)

Department: Property Management

Reporting To: Management

Direct Reports: Property Administrators, Supervisors, Real Estate Agents & Local Maintenance Staff

SECTION I: JOB PURPOSE

A proven management professional with strong property and leasing experience in the United Kingdom (UK) with exceptional organizational skills, and a commitment to maintaining high standards of service and property care. The role of the Property Management - Assistant within a real estate family office in the UK is multifaceted and tailored to meet the unique needs of our clients.

This position serves as the central figure and will oversee and facilitate the comprehensive management of our diverse portfolio of residential and commercial properties in the United Kingdom (UK). This role encompasses a wide range of responsibilities aimed at ensuring the optimal operation, maintenance, and enhancement of properties, while also safeguarding the owners' interests. Arrange with family members, fellow property administrators/supervisors, other departments, and all relevant internal or external parties to ensure the portfolio's performance is maintained to the highest standards while maximizing its value, generating income, and being compliant with all regulations.

Developing, implementing, monitoring, and controlling all processes that can improve the efficiency of managing the portfolio’s assets. Assuming ABSOLUTE supervision with the day‐to‐day functions of the property management department. May be required to act as the primary liaison between the family office, tenants, contractors, and service providers, overseeing daily operations and long-term strategic initiatives at our commercial and residential properties.

SECTION II: KEY RESPONSIBILITIES

Key Responsibilities:

• Supervise and report on the functions of all regional property administrators and act as a backup for their operations when necessary.
• Design and implement new internal and external processes to ensure efficient management of ALL our portfolios and smooth application of the YARDI system.
• Arrange for management approvals on property-related expenses
• Manage and maintain properties and ensure quality service is provided to the tenants.
• Protect, maintain, and enhance the value of various real estate assets to maximize the owner's return.
• Manage and maintain properties and ensure quality service is provided to the tenants.
• Monitor contracts closely for compliance and cost control.
• Maintain a thorough knowledge of all property management documents (Bylaws and Declarations, Rules and Regulations, Insurance Certificates, Vendor Contracts) and operate the properties in accordance with these documents.
• Review leases for statutory compliance, notifications, updates, renewals, statements and insurance compliance.
• Study and analyze current market trends and accordingly recommend action and alternatives.
• Manage leasing and marketing activity along with occupancy and make recommendations to enhance performance.
• Provide prompt, detailed and accurate general status reports on all properties assigned.
• Perform miscellaneous job-related duties as assigned that include assistance with general property management issues and policies including small administrative projects and tasks as assigned.
• Handle emergency issues after-hours associated with properties as needed.
• Perform miscellaneous job-related duties as assigned that include assistance with general property management issues and policies including small administrative projects and tasks as assigned.
• Handle emergency issues after-hours associated with properties as needed.
• Act as a local Personal Assistant for the Managing Partner / CEO as needed.
• Serve as an aide to the family and liaise with the office.
• Handle travel arrangements as and when required.
• Conducts research and analysis tasks as required.
• Handle confidential and non-routine information.
• Any other related tasks as required by management.

Self Management:

• A positive, innovative approach to problem-solving
• Strong interpersonal skills
• Excellent English communication skills.
• Ability to work independently, self-manage, and motivated.
• Ability to create budgets, track financials, and report clearly.
• Strong industry and government contact network.
• Maintain the highest level of integrity in carrying out the job.
• Achieve the highest levels of proficiency in all skills required to perform the role.
• Ensure that performance goals set by and agreed with management are achieved during the course of the year.

SECTION III: KNOWLEDGE, SKILLS & COMPETENCIES

Educational Qualifications:

• At least 5 years hands-on experience in property and leasing market in the UK.
• Experience and exposure to European real estate markets is a plus.
• Degree in Business Administration or a related field.
• Experience in budget preparation and metrics-driven reporting.
• Computer literacy is required including proficiency in spreadsheets and word processing applications.

Behavioral Competencies:

• Strong attention to detail and ability to quickly learn new procedures.
• Ability to multitask and prioritize.
• Presentable and pleasant.

Language Skills:

• Excellent oral and written communication skills in English.

Years & Nature of Experience:

• At least 5 years hands-on experience in property and leasing market in the UK.
• Experience and exposure to European real estate markets is a plus.
• Degree in Business Administration or a related field.
• Experience in budget preparation and metrics-driven reporting.
• Computer literacy is required including proficiency in spreadsheets and word processing applications.
• Working experience or inclination towards project management would be a positive attribute.
• Background in financial analysis is an asset.
• Background in customer service, some basic knowledge of facilities and experience in coordinating and scheduling are essential.

SECTION IV: KEY INTERACTIONS
Key Internal Contacts & Purpose of Interaction:

Property Managers:

• Clarifying updates about tasks and projects assigned
• Presenting and discussing reports submitted periodically
• Suggestions to enhance the operational efficiency of the function
• Make sure that the property manager is aware of and updated about all issues

Regional Property Administrators / Supervisors (US, UK, UAE,.etc):

• Supervise the daily operations of all fellow Property Administrators (and maintenance staff)
• Obtain management approvals on the settlement of outstanding bills (vendors, statutory,.etc)
• Act as a liaison between the family and fellow Property Administrators/Supervisors
• Ensure TIMELY provision of periodic reports in accordance with the format requested by management (e.g. occupancy reports, rent rolls,.etc).

Legal Counsel:

• Liaison with the In-House Legal Counsel and outsourced regional Law Offices
• Ensure that Service agreements & renewal addendums are checked by the Legal dept.

Finance/Accounts Team:

• Follow up on client's payments and keep the account updated in case of any delay.
• Inform the accounting department (Verbally & by email) about any payment received (Cash, Cheque, K-Net).

Key External Contacts & Purpose of Interaction:

Tenants:

Tenant acquisition, rent collection, property maintenance and repairs, lease management, tenant relations, ensure operations comply with legal requirements.

Vendors:

Maintenance services coordination, manage maintenance costs effectively and ensure that vendors meet legal and safety standards.

Annual Salary:

The salary range for the Property Management Assistant position is GBP 25,000 to GBP 40,000 . This range is determined by the candidate's work experience and professional qualifications. We are open to offering a higher salary based on the candidate's work experience and professional qualifications.

HOW TO APPLY:

Please use the link ( ) to complete the job application form.

Also, while completing the form please select the following:

Job Position - Property Management - Assistant (UK) and Job Reference Code - Property Management - Assistant (UK)

Note: We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Requirements

SECTION III: KNOWLEDGE, SKILLS & COMPETENCIES

Educational Qualifications:

• At least 5 years hands-on experience in property and leasing market in the UK.
• Experience and exposure to European real estate markets is a plus.
• Degree in Business Administration or a related field.
• Experience in budget preparation and metrics-driven reporting.
• Computer literacy is required including proficiency in spreadsheets and word processing applications.

Behavioral Competencies:

• Strong attention to detail and ability to quickly learn new procedures.
• Ability to multitask and prioritize.
• Presentable and pleasant.

Language Skills:

• Excellent oral and written communication skills in English.

Years & Nature of Experience:

• At least 5 years hands-on experience in property and leasing market in the UK.
• Experience and exposure to European real estate markets is a plus.
• Degree in Business Administration or a related field.
• Experience in budget preparation and metrics-driven reporting.
• Computer literacy is required including proficiency in spreadsheets and word processing applications.
• Working experience or inclination towards project management would be a positive attribute.
• Background in financial analysis is an asset.
• Background in customer service, some basic knowledge of facilities and experience in coordinating and scheduling are essential.

2026 Graduate Scheme - Property Management
Job ID

Posted
18-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Interns/Graduate/Apprentice, Graduate
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland
**Property Management Graduate Scheme**
Closing Date - 26th October 2025
Start Date - September 2026
_£29,000 - £31,000 + benefits (depending on location)_
In joining CBRE's Next Generation Cohort, you will be shaping the future of Real Estate. You will have excellent training and mentoring from industry experts and specialists, who will share invaluable knowledge and experience with you. You will be a part of a wider cohort of like-minded young professionals who you will develop with in your career. We give you the opportunity to work on world class projects, with an unmatched portfolio of clients, so that you gain the knowledge, skills and ability to become the future leaders and our Next Generation of CBRE.
**About the Opportunity**
Our Property Management Graduate programme is 24 months long and offers the breadth of experience needed to work at the heart of the Real Estate industry. Throughout the two-years you can expect to work solely within the Property Management business, specialising in that area, but with support and time within other areas of the business as well. This structured programme focuses on the completion of the Assessment of Professional Competence (APC) through the Royal Institution of Chartered Surveyors (RICS).
Non-cognate pathway: Students will still complete their APC within the 2-year timeframe like the other graduates, but in addition they will complete a part-time RICS accredited Masters over the 2 years fully funded by CBRE.
**What You'll Do**
+ You will have the opportunity to attend client meetings and present your findings, gaining valuable experience in client interaction and communication
+ You will participate in regular training sessions and workshops to enhance your professional skills and knowledge in commercial real estate
+ Collaborating with cross-functional teams of varied sizes to deliver comprehensive real estate solutions to clients
+ Utilising industry-specific software, and other real estate analytics tools to perform your tasks efficiently such as, calculate rental, rating and valuation figures, learning how to attribute relevant rates to specific properties depending on their merits
+ Conducting market research to identify trends and opportunities in the commercial real estate sector to be able to provide qualitative assistance to your team and our clients
+ Inspecting and measuring properties and undertaking viewings
+ Drafting of schedules and reports and the preparation of sales particulars
+ Meeting required deadlines set by colleagues, clients and peers
+ To maximise learning, we ask all of our next generation cohort to be in the office on each of their working days
+ You may from time to time be required to work additional hours as are necessary
**What You'll Need**
+ A forward-thinking and enthusiastic individual with a passion for real estate & the built-environment
+ Self-motivated with good written and verbal communication skills
+ Strong work ethic and proactive with a positive attitude
+ Attention to detail, accuracy and good time management
+ The successful candidate must, by the start of the employment, have permission to work in the UK
+ Cognate students will need a RICS accredited degree or a RICS accredited masters conversion course (achieved or on track for a 2:1 minimum)
+ OR, Non-Cognate students from any degree discipline are welcome to apply (achieved or on track for a 2:1 minimum)
+ Good MS Office skills including Word, Excel, Outlook and PowerPoint*
+ A valid driving licence (regional offices only)*
_* Not an essential requirement for the role, but desired_
**The Application Process**
+ Online job-focused testing
+ Phone screening
+ Assessment Centre (held in December or January)
+ Interview
**Benefits**
+ Dedicated learning and development team
+ Employee discounts
+ 25 days holiday + 2 faith days
+ Private health care
+ Yearly salary reviews and discretionary bonus
+ Plus many more.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

A prominent real estate developer with a significant portfolio of commercial properties across London is seeking an experienced and strategic Head of Commercial Property Management to oversee their operations. This senior leadership role, based in our central London, England, UK offices, involves leading a team of property managers and ensuring the optimal performance and tenant satisfaction of a diverse range of commercial assets, including office buildings, retail spaces, and mixed-use developments. The successful candidate will be responsible for developing and implementing comprehensive property management strategies, managing budgets, overseeing leasing activities, ensuring regulatory compliance, and fostering strong landlord-tenant relationships. This role requires a deep understanding of commercial real estate markets, strong financial acumen, and exceptional leadership capabilities. You will collaborate closely with asset managers, leasing agents, and maintenance teams to maximize property value and operational efficiency.

Responsibilities:

• Develop and execute strategic property management plans to enhance asset value and tenant experience.
• Lead, mentor, and manage a team of property managers and support staff.
• Oversee all aspects of day-to-day property operations, including maintenance, security, and cleaning.
• Manage property budgets, including operating expenses, capital expenditures, and rent collection.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Oversee tenant relations, addressing concerns and fostering positive long-term relationships.
• Coordinate with leasing teams to ensure efficient tenant onboarding and lease renewals.
• Manage vendor contracts and service providers, ensuring high-quality service delivery.
• Prepare regular performance reports for senior management, including financial statements and operational updates.
• Identify opportunities for cost savings and operational efficiencies.
• Lead major repair and refurbishment projects.

Qualifications:

• Bachelor's degree in Real Estate, Business Administration, Finance, or a related field.
• Minimum of 10 years of progressive experience in commercial property management, with at least 5 years in a leadership role.
• Proven track record of successfully managing large and diverse commercial property portfolios.
• Strong understanding of commercial lease agreements, property law, and market trends.
• Excellent financial management and budgeting skills.
• Demonstrated leadership and team management abilities.
• Exceptional communication, negotiation, and interpersonal skills.
• Proficiency in property management software (e.g., Yardi, MRI).
• RICS qualification or equivalent is highly desirable.
• Ability to work effectively in a fast-paced, demanding environment.

This is a crucial role for our client, offering the chance to shape the management of a premier commercial property portfolio in one of the world's leading business hubs.

Job Description

A rare, Director level opportunity to lead a prestigious UK shopping centre portfolio. This role places you at the intersection of client strategy and operational excellence, empowering you to shape next-generation property management practices.

Through strategic partnership and operational excellence you will take a pivotal role within a multi-disciplinary and expansive team of both on site and HQ based, shopping centre specialists.

Primary responsibilities will include -

• Lead matrix-managed specilaist teams to deliver industry leading property services
• Champion tech and sustainability initiatives that transform asset performance
• Achieve ambitious revenue and profitability targets through strategic growth and cross selling opportunities, managing the P&L alongside the finance and commercial teams
• Act as a dedicated client relationship lead, serving as a single point of contact to improve synergies and ensure best in service delivery

What you will bring -

• Strategic shopping centre portfolio leadership across institutional-grade real estate
• Ideally MRICS
• Demonstrable achievements in value creation, service excellence and cross service integration
• High level financial aptitude and analytical skills
• Experience of implementing customer experince strategies for significant assets
• Exceptional communication skills to engage with stakeholders at all levels
• Track record in successfully leading multi-disciplinary teams

This is a London based role with a hybrid working model.

Please make contact to explore this exciting and rewarding role in full.

Job Description

Our client is a leading name in commercial property management, known for delivering exceptional value through strategic partnerships and operational excellence. They are now seeking an accomplished Director to lead a prestigious UK retail property portfolio and a select group of institutional clients. This is a senior leadership opportunity to shape the next generation of property management — blending innovation, sustainability, and client-centric excellence.

Key Responsibilities

• Lead the strategic management of a major UK retail portfolio, ensuring the highest standards of service delivery.
• Act as the primary relationship lead, driving collaboration, efficiency, and alignment with client objectives.
• Oversee cross-functional teams spanning facilities management, finance, health & safety, and ESG disciplines.
• Champion digital transformation and sustainability initiatives that enhance asset performance and occupier experience.
• Deliver strong financial results, overseeing P&L, budgets, and revenue growth across multiple client accounts.
• Foster a culture of excellence, innovation, and accountability within a diverse, matrix-managed team.
• Represent the business externally, strengthening market presence and driving continuous improvement in service delivery.

Key Requirements

• Minimum of 10 years’ experience managing large-scale, institutional-grade commercial or retail portfolios.
• Proven record of strategic leadership, client relationship management, and commercial performance.
• Strong financial acumen with experience of full P&L accountability.
• Expertise in integrated service delivery models across property, facilities, and asset management.
• Demonstrated ability to drive innovation through data, technology, and sustainability practices.
• Exceptional communication, presentation, and stakeholder management skills.
• MRICS qualification (or equivalent professional status) is preferred.

Perks & Benefits

• Competitive salary with performance-related bonus.
• Hybrid working model with flexibility for travel across key UK sites.
• Opportunity to lead a high-profile, national portfolio within a forward-thinking organisation.
• Access to professional development programmes, including leadership and talent initiatives.
• Supportive and collaborative company culture, focused on wellbeing, inclusion, and career growth.

Apply Now

If you are an accomplished property management leader with a passion for innovation, excellence, and strategic client delivery, we’d love to hear from you. Apply online today to join a business where your leadership will shape the future of retail property management.

ABOUT THE ROLE

A Senior Surveyor position within the London Retail Property Management team, responsible for the management of a diverse commercial property portfolio including shopping centres and retail parks.

The position will require you to take a lead role in building and maintaining the relationship and communication with the appointed institutional fund management client.

The role will also demand the supervision of a number of other property managers, administrators and on-site staff.

You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success. Pro-activeness and going above and beyond is expected.

You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations.

Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes.

Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.

Other duties will include:

• Overseeing the provision of common services to properties and tenants.
• Working with landlords and tenants on all other matters relating to the clients’ property portfolio.
• Undertaking or arranging property inspections.
• Assisting clients in the acquisition and disposal of properties.
• Dealing with tenant applications for consent to assign, sublet and alter.
• Supervising, directing and maintaining up to date records for site based staff

WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build gravitas among clients is also paramount.

Being MRICS is preferred. As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.

WORKMAN RETAIL & LEISURE

Workman Retail & Leisure is a dedicated nationwide team of specialist property managers working on the management of an extensive portfolio of more than 98 shopping centres and 243 retail & leisure schemes across the UK.

Workman R&L recognise the changing landscape and the move towards a mixed use retail and leisure destination. In line with our clients’ asset management strategies, we work closely together to bolster their investments.

Our skills and expertise in this area has allowed us to advise our clients not only pre acquisition, but also before and after redevelopment.

WHY WORKMAN?

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
• Core working hours allow for added flexibility and helps benefit your work life balance.
• Study support
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time.