What Jobs are available for Providing Customer Service in the United Kingdom?

Support Services Assistant needed!

* Salary: £14.13 per hour
* Location: Bevereley Council Depot, HU17
* Hours: Monday - Friday 9am - 5pm

Till December 2025

Overall Purpose: To undertake general administrative functions

Principal Accountabilities
Use of IT systems, including office and specific packages - word processing, data input and processing using spreadsheets, databases and bespoke IT packages.
Filing, record keeping, dealing with post, scanning and processing work using document management systems.
Dealing with deliveries of goods and services, stationery and stock control, invoice and payment processing, payroll processing, billing and recharging, and use of procurement and financial systems (manual and IT).
Telephone answering, dealing with correspondence, responding to customer enquiries and requests.
Reception duties.
Cheque handling, e-payments, banking income and reconciliation duties.
To support the wider team including the Streetscene Hub in meeting team objectives.

Essential Criteria

* Able to use English confidently to fulfil all spoken and written aspects of the role.
* Able to use basic mathematics if required in the role
* Able to demonstrate competent use of IT (eg Microsoft Word, Excel, Powerpoint, Internet & Email)
* Understands how to provide good customer care
* Maintains confidentiality at all times, in compliance with Data Protection requirements.
* Can work on own initiative and also as part of a team
* Can manage own time and workload effectively and meet deadlines
* Pays attention to detail and produces accurate work
* Builds trust and positive relationships
* Is honest, trustworthy and professional
* Able and willing to undertake relevant training

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Office-Based, £30,000 - £1,000 DoE+ Excellent Benefits

Are you highly organised, proactive, and looking to build your career in legal support? Would you thrive in a fast-paced, prestigious legal environment where attention to detail and teamwork are key?

A prestigious barristers' chambers in central London is looking for a Legal Support Services Assistant to join their busy operations team. Working alongside two colleagues, you'll play an essential role in ensuring the smooth running of chambers, supporting barristers with document management, e-bundling, and other post and copy room needs.

This is a hands-on, fully office-based position that would suit someone practical, organised, and confident using IT systems. It's a great opportunity to gain experience in a respected chambers environment, working closely with barristers, clerks, and administrative staff.

Key Responsibilities

• Support barristers with document management, including e-bundling, printing, and collating legal bundles and law reports
• Manage post and copy room tasks, including stationery organisation and transfer of files between chambers, court, and barristers' home offices
• Handle electronic document management, uploading/downloading soft copy files and maintaining digital indexes
• Liaise with the clerking team and wider staff to ensure smooth daily operations
• Assist with logistics for court appearances and general administrative tasks as required

Skills & Experience

• Excellent organisational and prioritisation skills with the ability to manage a varied workload
• Strong interpersonal and communication skills, confident working with barristers, the clerking team and colleagues at all levels
• Strong IT skills and ability to learn new systems quickly (experience with e-bundling software or platforms like OneDrive is ideal)
• Reliable, professional, and calm under pressure
• A proactive, solutions-focused approach with great attention to detail
• Excellent communication skills both written and verbal
• Polite, friendly and of smart appearance
• Able to work well with a wide range of people, while also being confident working independently.
• Handle confidential information discreetly

What We're Looking For

You'll be someone who takes pride in supporting others, thrives in a traditional but friendly environment, and enjoys contributing to a well-run operation. The chambers operates with a strong sense of teamwork, inclusivity, and wellbeing, fostering a culture where everyone's contribution is valued.

Salary & Benefits

• Salary: 0,000- 1,000 (depending on experience)
• Hours: 40 hours per week on a shift system between 8am and 6.30pm
• Holiday: 20 days plus bank holidays (rising to 22 after one year and 25 after two)
• Pension: 6% employer contribution
• Additional benefits after probation: bonus scheme (up to 15% of salary), season ticket loan, permanent health insurance, life insurance, private medical insurance, and a bonus half-day 'birthday' holiday

This is a fantastic opportunity to join a respected and well-established chambers, gain insight into high-profile legal work, and develop your skills within a supportive and professional environment.

If you're practical, efficient, and eager to build your experience in legal operations, we'd love to hear from you.

Office-Based, £30,000 - £1,000 DoE+ Excellent Benefits

Are you highly organised, proactive, and looking to build your career in legal support? Would you thrive in a fast-paced, prestigious legal environment where attention to detail and teamwork are key?

A prestigious barristers' chambers in central London is looking for a Legal Support Services Assistant to join their busy operations team. Working alongside two colleagues, you'll play an essential role in ensuring the smooth running of chambers, supporting barristers with document management, e-bundling, and other post and copy room needs.

This is a hands-on, fully office-based position that would suit someone practical, organised, and confident using IT systems. It's a great opportunity to gain experience in a respected chambers environment, working closely with barristers, clerks, and administrative staff.

Key Responsibilities

• Support barristers with document management, including e-bundling, printing, and collating legal bundles and law reports
• Manage post and copy room tasks, including stationery organisation and transfer of files between chambers, court, and barristers' home offices
• Handle electronic document management, uploading/downloading soft copy files and maintaining digital indexes
• Liaise with the clerking team and wider staff to ensure smooth daily operations
• Assist with logistics for court appearances and general administrative tasks as required

Skills & Experience

• Excellent organisational and prioritisation skills with the ability to manage a varied workload
• Strong interpersonal and communication skills, confident working with barristers, the clerking team and colleagues at all levels
• Strong IT skills and ability to learn new systems quickly (experience with e-bundling software or platforms like OneDrive is ideal)
• Reliable, professional, and calm under pressure
• A proactive, solutions-focused approach with great attention to detail
• Excellent communication skills both written and verbal
• Polite, friendly and of smart appearance
• Able to work well with a wide range of people, while also being confident working independently.
• Handle confidential information discreetly

What We're Looking For

You'll be someone who takes pride in supporting others, thrives in a traditional but friendly environment, and enjoys contributing to a well-run operation. The chambers operates with a strong sense of teamwork, inclusivity, and wellbeing, fostering a culture where everyone's contribution is valued.

Salary & Benefits

• Salary: 0,000- 1,000 (depending on experience)
• Hours: 40 hours per week on a shift system between 8am and 6.30pm
• Holiday: 20 days plus bank holidays (rising to 22 after one year and 25 after two)
• Pension: 6% employer contribution
• Additional benefits after probation: bonus scheme (up to 15% of salary), season ticket loan, permanent health insurance, life insurance, private medical insurance, and a bonus half-day 'birthday' holiday

This is a fantastic opportunity to join a respected and well-established chambers, gain insight into high-profile legal work, and develop your skills within a supportive and professional environment.

If you're practical, efficient, and eager to build your experience in legal operations, we'd love to hear from you.

• Develop and execute strategic plans for community support services, aligning with the organization's mission and objectives.
• Oversee the management and delivery of various support programs, ensuring effectiveness, efficiency, and accessibility.
• Lead, mentor, and inspire a team of service managers and support staff, fostering a culture of collaboration, innovation, and continuous improvement.
• Manage budgets, allocate resources effectively, and ensure financial accountability for all service areas.
• Develop and maintain strong partnerships with external stakeholders, including local authorities, healthcare providers, community groups, and other charities.
• Ensure compliance with all relevant legislation, regulations, and quality standards within the social care and community support sectors.
• Monitor service performance, collect data, and produce reports on outcomes, impact, and key performance indicators.
• Identify funding opportunities and contribute to grant writing and fundraising efforts.
• Champion the needs of service users, ensuring their voices are heard and integrated into service design and delivery.
• Oversee the development and implementation of safeguarding policies and procedures.
• Drive innovation in service delivery models to address evolving community needs.
• Represent the organization at relevant forums, conferences, and meetings.

• Master's degree in Social Work, Community Development, Public Administration, or a related field.
• A minimum of 10 years of progressive experience in the community and social care sector, with at least 5 years in a senior leadership or management role.
• Proven track record of successfully developing and managing large-scale support services and teams.
• In-depth knowledge of social care legislation, policies, and best practices.
• Strong understanding of safeguarding principles and procedures.
• Demonstrated experience in strategic planning, budget management, and performance monitoring.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
• Proven ability to build and manage effective stakeholder relationships.
• Experience in remote team management and collaboration tools.
• Strong analytical and problem-solving abilities.
• Passion for social justice and a commitment to empowering vulnerable individuals and communities.
• Proficiency in relevant software and data management systems.

• Provide clinical leadership and oversight for a team of community support workers and case managers delivering services remotely.
• Develop, implement, and evaluate clinical policies, procedures, and best practices for community-based support programs.
• Ensure the provision of high-quality, person-centred care and support to service users, addressing a range of social, emotional, and practical needs.
• Conduct comprehensive client assessments and develop individualized support plans, facilitating virtual interventions.
• Offer clinical supervision and professional development support to team members, fostering a collaborative and supportive work environment.
• Manage caseloads, ensuring equitable distribution and timely, effective service delivery.
• Liaise with external agencies, healthcare providers, and other stakeholders to facilitate integrated care pathways.
• Maintain accurate and confidential client records in compliance with data protection regulations.
• Contribute to the development and delivery of training programmes for staff and volunteers.
• Monitor service outcomes and KPIs, preparing regular reports for senior management and funders.
• Identify emerging needs within the community and contribute to the development of new services.
• Champion a safeguarding culture, ensuring the safety and well-being of all service users.
• Participate in on-call rotas or crisis intervention as required, leveraging remote communication tools.
• Stay abreast of relevant legislation, policies, and best practices in social care and mental health.
• Promote the organisation's values and mission through all aspects of the role.

• Professional qualification in Social Work, Nursing, Psychology, or a related Allied Health profession (e.g., BSc, MSc, DipSW, RGN, RMN).
• Current professional registration with the relevant UK regulatory body (e.g., Social Work England, NMC, HCPC).
• Significant post-qualification experience in a community-based support setting, with at least 3 years in a supervisory or leadership role.
• Demonstrated experience in case management, assessment, and care planning.
• Strong understanding of safeguarding principles and procedures.
• Excellent clinical reasoning, assessment, and intervention skills.
• Proficiency in using virtual communication platforms (e.g., Zoom, Teams) and electronic record-keeping systems.
• Exceptional leadership, communication, and interpersonal skills, vital for remote team management and collaboration.
• Ability to work autonomously and manage time effectively in a remote setting.
• Commitment to evidence-based practice and continuous professional development.
• Experience in working with diverse client groups and addressing complex needs.
• A proactive and solution-focused approach to challenges.
• Passion for social justice and empowering vulnerable individuals and communities.
• Adaptability and resilience in a challenging and evolving sector.
• A genuine desire to contribute to the success of a remote-first service delivery model.

• Provide clinical leadership and direction to a remote team of community support professionals.
• Develop, implement, and monitor individualised care plans for clients, ensuring their needs are met comprehensively.
• Conduct comprehensive assessments of clients' needs, including physical, psychological, and social aspects.
• Ensure all care is delivered in line with CQC standards, company policies, and professional guidelines.
• Manage clinical risks and implement appropriate mitigation strategies.
• Supervise and mentor team members, fostering a supportive and high-performing work environment.
• Conduct regular case reviews and provide constructive feedback to the team.
• Act as a primary point of contact for clients, families, and external agencies, maintaining strong communication channels.
• Oversee medication management and administration where applicable.
• Contribute to the development and delivery of training programs for staff.
• Maintain accurate and up-to-date client records and documentation.

• Registered Nurse (RN), Social Worker, or equivalent professional qualification.
• Significant experience in community-based care, social care, or a related healthcare field.
• Proven experience in a leadership or supervisory role within a care setting.
• In-depth knowledge of relevant legislation and regulatory requirements (e.g., CQC).
• Excellent assessment, care planning, and risk management skills.
• Strong interpersonal and communication skills, with the ability to build rapport effectively.
• Proficiency in using digital tools for remote team management and client record keeping.
• Ability to work autonomously and manage workload effectively in a remote capacity.
• Demonstrable commitment to person-centred care and safeguarding.

• Provide clinical leadership and operational management for community support services.
• Develop, implement, and evaluate person-centred care plans.
• Conduct comprehensive client assessments and risk evaluations.
• Supervise, mentor, and support a team of care professionals.
• Ensure compliance with regulatory requirements and best practice standards.
• Liaise effectively with clients, families, healthcare professionals, and external agencies.
• Manage referrals, admissions, and discharges efficiently.
• Promote a culture of continuous improvement and evidence-based practice.
• Handle complex cases and provide expert clinical advice.
• Maintain accurate and confidential client records.

• Registered professional qualification (e.g., RGN, RMN, Social Worker, Occupational Therapist).
• Significant experience (minimum 5 years) in a clinical or management role within community care, mental health, or social services.
• Proven leadership and team management skills.
• In-depth knowledge of safeguarding procedures and best practices.
• Experience in care planning, risk assessment, and case management.
• Excellent communication, interpersonal, and decision-making abilities.
• Familiarity with relevant legislation and regulatory frameworks.
• Ability to work effectively in a hybrid remote and in-person capacity.
• A genuine passion for delivering high-quality care and supporting vulnerable individuals.
• Full UK driving licence and access to a vehicle for community visits.

• Lead, manage, and mentor a team of community support workers, nurses, and allied health professionals.
• Develop, implement, and review care plans tailored to the individual needs of clients.
• Ensure the provision of safe, effective, and person-centred care in accordance with best practices and regulatory standards.
• Conduct clinical assessments, monitor client progress, and make necessary adjustments to care plans.
• Provide clinical supervision and support to care staff, fostering a culture of continuous learning and professional development.
• Liaise with families, external agencies, and healthcare professionals to ensure integrated care delivery.
• Manage operational aspects of the service, including scheduling, resource allocation, and quality assurance.
• Participate in case reviews, multidisciplinary meetings, and service development initiatives.
• Uphold and promote the organisation's values and commitment to exceptional care.
• Maintain accurate and confidential client records and documentation.

• Registered Nurse (RGN/RNLD) or Allied Health Professional qualification (e.g., Occupational Therapist, Social Worker) with current professional registration.
• Significant experience in community care, social work, or a related health and social care setting.
• Proven experience in a supervisory or leadership role within a care environment.
• In-depth knowledge of relevant legislation, policies, and procedures governing health and social care.
• Excellent clinical assessment, care planning, and case management skills.
• Strong leadership, communication, and interpersonal abilities.
• Ability to work effectively within a multidisciplinary team and foster positive working relationships.
• Commitment to promoting independence, dignity, and quality of life for all clients.
• Full UK driving licence and access to a vehicle for community visits.

• Provide clinical leadership and supervision to a team of community support workers and healthcare professionals.
• Conduct comprehensive clinical assessments and develop personalised care and support plans.
• Ensure the delivery of safe, effective, and compassionate care in accordance with professional standards and best practices.
• Monitor and evaluate the quality of services provided, implementing improvements as needed.
• Maintain accurate and up-to-date clinical records.
• Liaise effectively with service users, families, healthcare professionals, and external agencies.
• Manage staff rotas and ensure adequate staffing levels to meet service demands.
• Facilitate ongoing professional development and training for the team.
• Participate in service development, strategic planning, and budget management.
• Act as a primary point of contact for complex clinical queries and concerns.

• Registered Nurse (RGN/RMN) or equivalent professional qualification in Health and Social Care (e.g., Social Work, Occupational Therapy).
• Current registration with the relevant professional body (e.g., NMC, SWE).
• Minimum of 5 years of post-qualification experience in a relevant clinical or community care setting.
• Proven experience in a leadership or supervisory role.
• Strong clinical assessment and care planning skills.
• In-depth knowledge of relevant legislation, policies, and procedures in health and social care.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to manage time effectively and prioritise workload.
• Commitment to continuous professional development.
• Experience working within a hybrid or flexible working model is beneficial.