45,128 Providing Customer Service jobs in the United Kingdom

Support Services Manager

OX51GN Kidlington, South East Compass Group

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Job Description

We're currently recruiting a dedicated Support Services Manager to help ensure the smooth running of the operations in CH&CO on a full time basis, contracted to 40 hours per week.

As a Support Services Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

  • Great operational training and development
  • Life assurance scheme
  • Personal Development and Training opportunities - We are passionate about our growing team
  • A great wellbeing strategy - including access to our Employee Assistance Programme
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Access to some great high street discount vouchers


Here's an idea of what your shift patterns will be: 4 out of 7 days

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Key Responsibilities:

  • Managing and overseeing cleaning, catering, retail, portering, Pest and security services
  • Ensuring service excellence, regulatory compliance, and operational efficiency across all sites
  • Ensuring continuous improvement in service delivery is maintained, delivered and increased
  • Managing budgets and supplier relationships effectively
  • Leading and motivating diverse teams to achieve high performance and customer satisfaction
  • Liaising with hospital management and team as required
  • Ensuring compliance with health and safety regulations and industry standards.

About You:

  • Proven experience in managing hospital support services
  • Strong leadership and operational management skills
  • Knowledge of healthcare regulations and compliance requirements
  • Ability to manage budgets, contracts, and supplier relationships effectively
  • Excellent problem-solving and decision-making abilities
  • Strong communication and stakeholder management skills
  • Ability to work under pressure in a fast-paced healthcare environment.


Job Reference: com/1908/42692001/52757807/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Support Services Manager

Lincolnshire, East Midlands £20 Hourly Adecco

Posted 7 days ago

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Job Description

temporary

Support Services Manager
Force: Lincolnshire Police
Location: Grantham Station, Swingbridge Road, Lincolnshire, NG31 7XT

Role Details:

  • Temporary Assignment until March 2026
  • Salary: 20.09 per hour
  • Hours: 37 hours per week
  • Working Pattern:
    • Monday-Thursday: 08:30 - 16:30
    • Friday: 08:30 - 16:00
  • Office Based

Job Purpose:

The postholder will be responsible for managing a variety of support functions across the Force. You will ensure the delivery of a high-quality, customer-focused support service that underpins the strategic aims of Lincolnshire Police and the Police & Crime Commissioner.

As one of three Support Services Managers, you will supervise, coordinate and develop staff, oversee workloads, and manage specialist areas such as seized evidential property, equipment provision, purchasing, caretaking and courier services, support services, and budget management. Each role will include a defined specialism, for example crime/operational/major incident budgets, uniform stores and vehicle recovery, or covert accounts.

The role supports the Business Support Manager and requires adherence to Force Values and the Code of Ethics.

Core Responsibilities:

  • Deliver effective support services to Force departments.
  • Provide positive leadership and supervision to staff, including PDRs, training and recruitment.
  • Manage day-to-day resources, staff welfare, leave, and absence.
  • Ensure completion of mandatory training such as Health & Safety and Data Protection.
  • Implement changes in response to evolving demand, legislation, or internal needs.
  • Manage service performance against Force standards and policies.
  • Control and forecast devolved budgets, authorising requisitions and monitoring spend.
  • Oversee contracts for services such as stationery, furniture, and vehicle recovery.
  • Manage stock control procedures.
  • Act as a contact for facilities, building maintenance, H&S, security systems, and contractors.
  • Attend Force, regional and national meetings as required.
  • Respond to correspondence, complaints, and public queries.
  • Operate and reconcile petty cash accounts and raise debtor accounts.
  • Manage evidential property including firearms, drugs, cash and valuables, maintaining records in the NICHE system and arranging specialist disposals.
  • Carry out six-monthly audits of property management stores.
  • Provide resilience across Support Services and deputise for the Business Support Manager when required.

Requirements:

  • NVQ Level 3 in Business Administration, Finance, or equivalent
  • Management and supervision of staff including motivation and development
  • Management of a diverse portfolio of services
  • Effective budget management within timeframes
  • Experience of managing change and achieving efficiency savings
  • Strong IT skills including Microsoft Office and O365
  • Ability to produce clear, concise reports
  • High attention to detail with strong analytical and numerical skills
  • Excellent organisational and workload planning skills
  • Strong leadership and problem-solving skills
  • Ability to build strong relationships across the organisation, including senior officers
  • Knowledge of procurement and financial regulations
  • Understanding of the organisation's strategic vision

If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force.

Please note, due to Police Criteria, you must have lived in the UK for at least the last 3 years continuously to apply for this role. Anything less will not be considered.

Any Job Offer made by the Force will be subject to Police Vetting.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

This advertiser has chosen not to accept applicants from your region.

Support Services Manager

NG31 Grantham, East Midlands Adecco

Posted 1 day ago

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Job Description

temporary

Support Services Manager
Force: Lincolnshire Police
Location: Grantham Station, Swingbridge Road, Lincolnshire, NG31 7XT

Role Details:

  • Temporary Assignment until March 2026
  • Salary: 20.09 per hour
  • Hours: 37 hours per week
  • Working Pattern:
    • Monday-Thursday: 08:30 - 16:30
    • Friday: 08:30 - 16:00
  • Office Based

Job Purpose:

The postholder will be responsible for managing a variety of support functions across the Force. You will ensure the delivery of a high-quality, customer-focused support service that underpins the strategic aims of Lincolnshire Police and the Police & Crime Commissioner.

As one of three Support Services Managers, you will supervise, coordinate and develop staff, oversee workloads, and manage specialist areas such as seized evidential property, equipment provision, purchasing, caretaking and courier services, support services, and budget management. Each role will include a defined specialism, for example crime/operational/major incident budgets, uniform stores and vehicle recovery, or covert accounts.

The role supports the Business Support Manager and requires adherence to Force Values and the Code of Ethics.

Core Responsibilities:

  • Deliver effective support services to Force departments.
  • Provide positive leadership and supervision to staff, including PDRs, training and recruitment.
  • Manage day-to-day resources, staff welfare, leave, and absence.
  • Ensure completion of mandatory training such as Health & Safety and Data Protection.
  • Implement changes in response to evolving demand, legislation, or internal needs.
  • Manage service performance against Force standards and policies.
  • Control and forecast devolved budgets, authorising requisitions and monitoring spend.
  • Oversee contracts for services such as stationery, furniture, and vehicle recovery.
  • Manage stock control procedures.
  • Act as a contact for facilities, building maintenance, H&S, security systems, and contractors.
  • Attend Force, regional and national meetings as required.
  • Respond to correspondence, complaints, and public queries.
  • Operate and reconcile petty cash accounts and raise debtor accounts.
  • Manage evidential property including firearms, drugs, cash and valuables, maintaining records in the NICHE system and arranging specialist disposals.
  • Carry out six-monthly audits of property management stores.
  • Provide resilience across Support Services and deputise for the Business Support Manager when required.

Requirements:

  • NVQ Level 3 in Business Administration, Finance, or equivalent
  • Management and supervision of staff including motivation and development
  • Management of a diverse portfolio of services
  • Effective budget management within timeframes
  • Experience of managing change and achieving efficiency savings
  • Strong IT skills including Microsoft Office and O365
  • Ability to produce clear, concise reports
  • High attention to detail with strong analytical and numerical skills
  • Excellent organisational and workload planning skills
  • Strong leadership and problem-solving skills
  • Ability to build strong relationships across the organisation, including senior officers
  • Knowledge of procurement and financial regulations
  • Understanding of the organisation's strategic vision

If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force.

Please note, due to Police Criteria, you must have lived in the UK for at least the last 3 years continuously to apply for this role. Anything less will not be considered.

Any Job Offer made by the Force will be subject to Police Vetting.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

This advertiser has chosen not to accept applicants from your region.

Support Services Co-ordinator

B15 3BE Birmingham, West Midlands Concept Housing

Posted 1 day ago

Job Viewed

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Job Description

permanent

Support Services Co-ordinator

Birmingham

Circa £34,004 per annum

Permanent, full time


Main Purpose of the Role


The Support Services Co-ordinator is part of the Resident Services team responsible for providing resident centred services to a patch of defined properties.


In this role, the Support Services Co-ordinator will work directly with residents to ensure they receive person centred support in accor.











WHJS1_UKTJ

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Construction Support Services Project Lead

Somerset, South West Amentum

Posted 24 days ago

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Job Description

W e'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes , plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
**About the Opportunity**
Nuclear Power Programmes are delivering client critical works to some of our major UK and European Projects. Our embedded teams are delivering support to Hinkley Point C (New build power station in the South West), Sizewell C (located in the South East), helping develop technologies in SMR (Small modular Reactor) capability and working towards building Poland's first Nuclear Power station.
Working in both client facing and internal roles we are delivering major programme and project management capabilities throughout the project lifecycle. We are driving to deliver safe, high quality and to time solutions by thinking innovatively and working collaboratively.
The Construction Support Services (CSS) Project Lead supports activities across the Project relating to the construction, operation, and maintenance of designated temporary infrastructure to support the delivery of the main works. It includes on site supervision and forward planning of works with our team of Tier 1 contractors. It also includes capturing all aspects of CDM, the safe and efficient delivery of the works to support the successful delivery of the project.
The Construction Support Services Project Lead will assist tactical logistics planning for individual works sections in support of the work completed on strategic logistics. Thereafter, they will be responsible for the detailed planning and implementation, in collaboration with the rest of the HPC Delivery Team and Area Management Team and stakeholders.
Role Responsibilities:
+ Manage day to day the provision of a critical live infrastructure support service to a construction workforce of circa 8,000.
+ Manage and be directly responsible for the infrastructure operations and project deliverables.
+ Support the contract partners in their delivery of the works packages to enable efficient delivery of their sections works.
+ Recommend temporary measures to mitigate against safety and / or quality concerns. Follow up by taking appropriate and proportionate action (e.g. issue communications, call meetings) to avoid the halt of works.
+ Monitor works on site and input into the construction daily report to ensure information is reported up through the organisation
+ Proactively communicate with other site teams (H&S, contract, project controls, logistics) and other Delivery Leads to maintain good communication links, and ensure activity is well and timely reported.
+ Ensure clear, two-way communication with the Area managers so that all activity and issues are directed appropriately
+ Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay
+ Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule
+ Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach'
+ Proven track record managing temporary infrastructure schemes.
+ Experience of working with and developing budgets, schedules and scope of works.
+ Management (or leadership) experience in a service led environment.
+ Experience of working in a high security environment.
+ Must be confident in own abilities and be able to deliver in a dynamic environment.
+ Willingness to learn from both successes and failures.
+ Proven experience within a large project environment.
+ Excellent communication skills and able to strike up effective working relationships.
+ Must be willing to work with our local supply chain partners in a cooperative way.
+ Project Management qualifications and proven experience.
**Our Culture**
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team .
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Head of Community Support Services

BN1 1BS East Sussex, South East £60000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a respected non-profit organization dedicated to community well-being, is seeking a compassionate and experienced Head of Community Support Services to lead their remote operations. This vital role focuses on developing, managing, and delivering comprehensive support programs that empower individuals and families within the community. You will be responsible for overseeing a team of support workers, case managers, and volunteers, ensuring high-quality service delivery and positive outcomes for clients. This is a fully remote position, requiring strong leadership, program management, and a deep commitment to social care.

Key Responsibilities:
  • Lead the strategic development and operational management of all community support services.
  • Oversee the delivery of case management, counseling, and advocacy services to clients.
  • Develop and implement new programs and initiatives to address evolving community needs.
  • Manage and mentor a team of social workers, support staff, and volunteers, fostering a supportive and high-performing work environment.
  • Ensure adherence to ethical standards, best practices, and relevant legislation in social care.
  • Develop and manage program budgets, seeking funding opportunities and ensuring efficient resource allocation.
  • Establish and maintain strong partnerships with community stakeholders, government agencies, and other service providers.
  • Monitor and evaluate program effectiveness, utilizing data to drive continuous improvement.
  • Ensure effective communication and coordination across all service delivery teams.
  • Represent the organization at community events and stakeholder meetings.

Qualifications:
  • Master's degree in Social Work, Public Health, Community Development, or a related field.
  • Minimum of 7 years of progressive experience in social work, community services, or non-profit management, with at least 3 years in a leadership or management capacity.
  • Proven experience in program development, implementation, and evaluation.
  • Strong understanding of social welfare systems, community needs, and mental health principles.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional communication, interpersonal, and problem-solving abilities.
  • Experience with grant writing and fundraising is a plus.
  • Proficiency in case management software and data analysis.
  • Ability to work autonomously and lead a remote team effectively.
  • Commitment to social justice and community empowerment.
This is an exceptional opportunity for a dedicated leader to make a profound difference in the lives of individuals and families within the community, working remotely.
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Head of Residential Support Services

MK10 1AA Milton Keynes, South East £48000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a respected non-profit organization dedicated to community well-being, is looking for an experienced and compassionate Head of Residential Support Services to lead their team in Milton Keynes, Buckinghamshire, UK . This senior role involves overseeing the delivery of high-quality care and support to individuals residing in various supported living environments. You will be responsible for ensuring the safety, dignity, and independence of service users, while managing staff, budgets, and compliance with relevant regulations.

Key Responsibilities:
  • Lead, manage, and inspire a team of support workers and care coordinators.
  • Develop and implement high-quality care plans tailored to individual resident needs.
  • Ensure compliance with all regulatory requirements, including CQC standards and health and safety legislation.
  • Manage budgets effectively, ensuring efficient resource allocation and cost control.
  • Conduct regular assessments of resident needs and monitor the effectiveness of support services.
  • Foster a positive and supportive environment for both residents and staff.
  • Liaise with external agencies, families, and stakeholders to ensure integrated care.
  • Implement quality improvement initiatives and performance monitoring systems.
  • Provide guidance and training to staff, promoting professional development.
  • Handle complex case management and contribute to the strategic development of services.

Qualifications:
  • A relevant qualification in Health and Social Care, such as NVQ Level 4/5 in Health and Social Care, or equivalent.
  • Minimum of 5 years of experience in a managerial or senior supervisory role within the social care or supported living sector.
  • Proven track record of managing teams and delivering person-centred care.
  • In-depth knowledge of relevant legislation and regulatory frameworks governing social care.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong organizational and problem-solving abilities.
  • Experience with budget management and performance monitoring.
  • Ability to work effectively in a hybrid model, coordinating with teams both on-site and remotely.
  • A genuine commitment to improving the lives of vulnerable individuals.
This is a vital role within the community, offering a chance to lead impactful services from our client's base in Milton Keynes .
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Head of Community Support Services

B1 1BB Birmingham, West Midlands £65000 Annually WhatJobs

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full-time
Our client is seeking an experienced and compassionate Head of Community Support Services to lead vital initiatives in **Birmingham, West Midlands, UK**. This leadership role focuses on enhancing the delivery and impact of our client's community-focused programs, ensuring they meet the evolving needs of the populations they serve. You will be responsible for the strategic direction, management, and development of all community support services, including outreach programs, welfare support, and engagement activities. This includes developing new service offerings, securing funding through grant applications and fundraising efforts, and forging strong partnerships with local authorities, charities, and community stakeholders. The ideal candidate will have a deep understanding of social care principles, a proven track record in managing teams, and experience in program development and evaluation within the community sector. You will be adept at managing budgets, ensuring compliance with relevant regulations, and reporting on service outcomes. Strong interpersonal and communication skills are essential for building rapport with service users, managing staff effectively, and advocating for community needs at various levels. This hybrid position offers a balance between on-site engagement in Birmingham and remote work flexibility, allowing for strategic planning and team coordination while maintaining essential community presence.
Key Responsibilities:
  • Develop and implement strategic plans for community support services.
  • Manage and lead teams of community support workers and coordinators.
  • Oversee program delivery, ensuring quality and effectiveness.
  • Secure funding through grants, fundraising, and partnerships.
  • Build and maintain relationships with community stakeholders and beneficiaries.
  • Monitor and evaluate service outcomes, reporting on impact.
  • Manage departmental budgets and ensure compliance.

Qualifications:
  • Master's degree in Social Work, Community Development, or a related field.
  • 7+ years of experience in community services management or social care leadership.
  • Demonstrated experience in program development, fundraising, and partnership building.
  • Strong understanding of social welfare systems and community needs.
  • Excellent leadership, communication, and interpersonal skills.
  • Experience in managing budgets and reporting on impact.
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Operations Manager - Finance & Support Services

Totnes, South West Lifeworks

Posted 3 days ago

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Job Description

permanent
Operations Manager Finance & Support Services
Dartington, Totnes
Working Hours: 37.5 hours per week, 52 weeks per year, ideally 08.30-16.30 Monday-Friday
Salary: £40,657.50 - £45,922.50 per annum

Are you a skilled operations professional with a background in finance?

We have a brand-new opportunity at Lifeworks Charity, for an Operations Manager (Finance & Support Services) to play a crucial role in o.



























































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