53 Qa Manager jobs in London

QA/RA Manager – Medical Devices We are seeking an enthusiastic QA/RA Manager with a strong background in medical devices and regulatory compliance to support a London-based client . You will lead the development and operation of the Quality Management System (QMS), support IT/data security, and implement regulatory strategies to maintain compliance and enable product commercialization. Key Responsibilities: Implement and maintain the QMS, including Document Control, Non-Conformance, CAPA, and audit programs Ensure alignment with medical device standards and regulations: ISO 13485:2016, ISO 14971:2019, IEC 62304, IEC 60601, UK MDR 2002, EU MDR 2017/745, FDA QSR Manage supplier and service provider compliance Oversee Design Control, Risk Management, and quality metrics reporting Support regulatory submissions (UKCA/CE, FDA, clinical/research studies) Promote a strong quality culture and coordinate IT, information security, and Health & Safety activities Requirements: Degree in Life Sciences, Engineering, or related field (or equivalent industrial experience) Proven experience managing QMS and compliance in medical devices (hardware & software) Strong knowledge and application of medical device standards and global regulatory frameworks Experience with electronic QMS software and internal auditing Experience contributing to regulatory submissions and interacting with notified/regulatory bodies Previous experience in oncology preferred Strong leadership, collaboration, and stakeholder management skills Desirable: Data protection or information security experience Health & Safety training (e.g., IOSH Managing Safely) Benefits: Share options Private medical and dental cover 5% employer pension contribution Life and health insurance Lunch provided at work Flexible working (minimum 2 days/week in office) 25 days annual leave Bonus scheme linked to company milestones Opportunities for learning and professional development If this position could be of interest apply, or reach out on: 44 (0)

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
Please visit our website for more information - mufgemea.com.
The Client On-Boarding team is part of the Client Management Services, which is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support to Investment Banking and Corporate Banking in EMEA, Capital Markets and MUFG Securities both in London and in Amsterdam.
**MAIN PURPOSE OF THE ROLE**
This individual will be responsible for conducting Quality Control (QC) assessments across new on-boarding, Periodic Reviews and Event Driven Reviews - including KYC and Regulatory Classifications. The Client On-Boarding Team covers a highly varied portfolio of Circa. 6,000 entities - ranging from simple listed customers, to much more complex structures, entities and product offerings, as such it will be key for this individual to fully understand all customers and to assist the lead to design effective Quality Control program - identifying and escalating risks appropriately.
This function is critical during both on-boarding and other reviews to ensure that the KYC process effectively mitigates the risks of Money Laundering, Bribery and Corruption, reputational and any other associate risks. With this in mind, the successful individual needs to have good experience within KYC, and a demonstrable strong knowledge of the AML/KYC environment.
Key stakeholders in this role are; Operational KYC counterparts, QA Counterparts, Financial Crime (2nd line of Defence), Front Office RM/Trader/Account Officers and Audit. Working closely with stakeholders to both standardize and clarify requirements and proactively identify future issues with procedures/process. Driving forward and influencing change is therefore essential in this role.
This function will also assist the lead in the development and roll out of a suite of training (related to requirements / roles and responsibilities) for new and existing individuals within the team and for those within the various front office functions, where required. Working closely with individuals to improve the understanding of both the process and the underlying rationale for requirements.
**KEY RESPONSIBILITIES**
In this role, you will be responsible for KYC across MUFG's banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority and irrespective of the entity which employs you.
+ Ensure that thorough and effective Customer Due Diligence is completed, by conducting Quality Control Assessments on entities/structures across all business lines (predominantly the complex structure/entities/product offerings) - including New Business, Periodic Reviews and Event Driven Reviews. Raising issues and ensuring appropriate actions are undertaken before KYC approval.
+ Identifying thematic issues within the On-Boarding process, highlighting to management and recommending appropriate actions.
+ Liaising with Quality Assurance on any issues identified within the QA process, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required - liaising and notifying the operational leads accordingly.
+ Liaising with Financial Crime KYC team on any issues identified within the 2nd line checks / testing, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required - liaising and notifying the operational leads accordingly.
+ Supporting the lead to understand, challenge and implement any changes to procedures.
+ Assist in the development of a suite of Training for New & Existing Team members on all KYC/On-Boarding procedural related aspects.
+ Deliver training, where required, to front office representatives on KYC/On-Boarding procedural related aspects.
+ Deliver and support lean processes, to deliver effective and efficient KYC process.
+ Training and Development of more junior members of the team
+ Act as a Subject Matter Expert in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required.
+ Support the QC Lead, producing relevant reports to key counterparties, identifying and resolving Anti Money Laundering issues, and providing support/guidance to more junior members of the team.
+ Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention.
**WORK EXPERIENCE**
Essential:
+ At least 3 years' experience in Anti Money Laundering, fraud and bribery or Financial Crime roles (ESSENTIAL)
+ Experience with Investment Banking & the On-Boarding of Corporate entities (Inc. Private Companies and SPVs) (ESSENTIAL)
+ Experience of managing a KYC team or function. (BENEFICIAL)
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
+ Awareness of UK & European Anti-Money Laundering regulations (ESSENTIAL)
+ Knowledge of various corporate structures (ESSENTIAL)
+ Able to communicate effectively to key stakeholders at all levels. (ESSENTIAL)
+ Attention to detail is essential (ESSENTIAL)
+ Ability to effectively utilize Microsoft Office (particularly word & excel). (ESSENTIAL)
**Education / Qualifications:**
+ Degree Level or relevant industry experience (ESSENTIAL)
+ Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles. (BENEFICIAL)
**PERSONAL REQUIREMENTS**
+ Excellent communication skills
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Excellent Microsoft Office skills
+ A confident approach, with the ability to provide clear direction to more junior members of the team
+ A strategic approach, with the ability to lead and motivate more junior members of the team
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

Our client, a leading manufacturer renowned for its commitment to excellence, is seeking a highly skilled Senior Quality Control Engineer to enhance their production processes. This role, based in **London, England, UK**, offers the flexibility of being fully remote, allowing you to apply your expertise from anywhere within the UK. You will be instrumental in developing, implementing, and overseeing rigorous quality control systems and procedures across all manufacturing stages. Your primary objective will be to ensure that all products meet stringent quality standards, customer specifications, and regulatory requirements, thereby safeguarding the company's reputation for superior product quality.

Key responsibilities include:

• Developing and implementing comprehensive quality management systems (QMS) and standard operating procedures (SOPs).
• Designing and conducting quality control tests, inspections, and process audits.
• Analysing quality data, identifying trends, and implementing corrective and preventive actions (CAPA).
• Collaborating with production, engineering, and R&D teams to resolve quality issues and improve product reliability.
• Ensuring compliance with relevant industry standards and regulatory requirements (e.g., ISO 9001).
• Leading and mentoring junior quality control personnel.
• Developing and delivering quality training programs for manufacturing staff.
• Managing the supplier quality assurance process, including supplier audits and performance monitoring.
• Staying abreast of new quality control technologies and methodologies.
• Preparing detailed quality reports for management review.

The ideal candidate will possess a Bachelor's degree in Engineering, Manufacturing Technology, or a related field, with a minimum of 6 years of experience in quality control or quality assurance within a manufacturing environment. A strong understanding of statistical process control (SPC), Six Sigma methodologies, and quality management systems (QMS) is essential. Experience with various testing and measurement equipment is required. Excellent analytical, problem-solving, and communication skills are paramount. The ability to work independently, manage multiple projects, and effectively collaborate with cross-functional teams in a remote setting is crucial. This is an exceptional opportunity to drive quality excellence and contribute significantly to the success of a prestigious manufacturing firm from a remote location.

About the opportunity:

We are the internal recruitment partner for our client, a global organisation offering excellence in manufacturing solutions for the aerospace market.

 Are you passionate about precision, quality, and aerospace engineering? Do you thrive in a dynamic manufacturing environment where attention to detail is everything?

 We’re on a mission to deliver excellence and we need a dedicated Quality Control Inspector to help us ensure our products meet the highest standards.

Responsibilities:

• Verifying the conformity of aerospace parts, assemblies, and sub-assemblies to engineering drawings and customer requirements
• Completing detailed and traceable inspection records
• Supporting production teams with batch verifications and first-off inspections
• Compiling First Article Inspection Reports (FAIRs)
• Performing inspections throughout the manufacturing and supply chain process
• Reporting and escalating non-conformances, and supporting root cause investigations
• Actively participating in Continuous Improvement and New Product Introduction meetings

Requirements

The successful candidate will be able to demonstrate the following:

•  Ability to read and interpret technical drawings and specifications
• Solid experience in inspecting precision components
• Familiarity with inspection tools, CMM equipment, and industry measurement techniques
• Experience in aerospace or pharmaceutical environments preferred
• Strong communication and organisational skills
• Confidence to challenge and escalate quality issues
• HND or equivalent qualification, with a good grasp of imperial and metric systems would be desirable.

Benefits

In return we are offering:

• A competitive basic salary of £32,000 - £40,000 dependent on knowledge and experience plus an enhanced shift premium.
• 39 hours worked over 4 days (5:00 pm – 3:15 am), additional shift premium paid at time and one-third for hours worked between 6:00 pm and 3:15 am.
• 23 days holiday pro rata increasing to 26 days after 5 years’ service, plus bank holidays.
• Life assurance scheme.
• Auto enrolment pension scheme.
• Employee Assistance Programme.
• Employee Referral Scheme.
• Employee Recognition Scheme.
• Long Service Awards.

 Interested? Then APPLY now for immediate consideration.

Quality Assurance and Complaints Handler – Global FinTech - Multiple Hires

Location: Hybrid (Remote) and London (in-office when required)

Rate: c£250-£300+ per day DOE

Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on a interim basis initially for a 6 month period.

This is a fantastic opportunity to join a modern, mission-driven financial services firm that is reshaping the way people manage and access money. With a strong culture of customer-centricity and innovation, our client is seeking passionate professionals who take pride in delivering fair, timely, and high-quality complaint resolutions as part of the Global Quality Assurance function, driving complaints processes and consistency.

As a Complaints Handler, you will investigate complex customer issues across a range of regulated financial products and services, assess the facts in line with FCA DISP and Consumer Duty, and ensure regulatory compliance while delivering a positive customer experience. You’ll be expected to communicate clearly and empathetically with customers and internal stakeholders, and support continuous improvement by identifying trends and root causes.

This is a hybrid role predominantly home based with occasional travel to the office , in Central London.

What We’re Looking For:

• 6-8 years' experience in regulated complaints handling (FCA, DISP, Consumer Duty)
• 4+ years of QA within a financial services role/organisation
• Strong written and verbal communication skills
• Ability to work independently and manage a busy caseload
• Customer-first mindset with high attention to detail
• Exposure to FinTech, digital banking, payments, or e-money is desirable

What’s on Offer:

• Competitive daily rate dependent on experience
• High-growth environment with career development opportunities

Quality Assurance and Complaints Handler – Global FinTech - Multiple Hires Location: Hybrid (Remote) and London (in-office when required) Rate: c£250-£300 per day DOE Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re hiring multiple QA & Complaints Handlers to join a high-performing team on a interim basis initially for a 6 month period. This is a fantastic opportunity to join a modern, mission-driven financial services firm that is reshaping the way people manage and access money. With a strong culture of customer-centricity and innovation, our client is seeking passionate professionals who take pride in delivering fair, timely, and high-quality complaint resolutions as part of the Global Quality Assurance function, driving complaints processes and consistency. As a Complaints Handler, you will investigate complex customer issues across a range of regulated financial products and services, assess the facts in line with FCA DISP and Consumer Duty, and ensure regulatory compliance while delivering a positive customer experience. You’ll be expected to communicate clearly and empathetically with customers and internal stakeholders, and support continuous improvement by identifying trends and root causes. This is a hybrid role predominantly home based with occasional travel to the office , in Central London. What We’re Looking For: 6-8 years' experience in regulated complaints handling (FCA, DISP, Consumer Duty) 4 years of QA within a financial services role/organisation Strong written and verbal communication skills Ability to work independently and manage a busy caseload Customer-first mindset with high attention to detail Exposure to FinTech, digital banking, payments, or e-money is desirable What’s on Offer: Competitive daily rate dependent on experience High-growth environment with career development opportunities

**Quality Control Editor with German**
**Location** - London (22 Bishopsgate, City of London, London EC2N 4A)
**Work Model** - Hybrid.
We are seeking in the Quality Control Editor with 1-3 years' experience in the Maps POI editing. The ideal candidate will possess expertise in QA/QC and technological knowhow of online Maps.
**Job Expectations:**
- Basic understanding end user operational and online maps and their uses for navigation, information and other nuances
- L2 Editor will be working on multiple short to long term pilots within online maps space and should be able to adapt to new projects, workspaces and technical specifications
- Comfortable dealing with rapidly evolving work environment
- Strict adherence to policies with understanding of work productivity and efficiency
- Willing to work in a shift-based hybrid work schedule
**Skills Required:**
- Graduate/Postgraduate in any discipline
- POI editing experience 1-3 years
- QC experience 1-3 years
- Work closely with leads/SMEs/editors to communicate quality metrics
- Strong analytical skills and attention to details
- Ability to identify errors/defects and qualitatively analyze and validate all attributes of L1 tickets sampled size and ensure that editors have adhered to defined specifications and policies.
- Ensure accuracy of all curated info pertaining to the POIs by referencing various data sources like websites, imagery etc.
- Good written and verbal communication skills
- Gather data through web search
- Comfortable being held to metrics to measure performance
- Meet with peers and trainers for ad-hoc sessions policy related
- Knowledge of working on MS Excel / Quip Spreadsheets would be a plus
- Fluency in German language is required
#LI-AD1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Our client, a prominent pharmaceutical company located in the heart of London, England, UK , is seeking a meticulous and experienced Senior Pharmaceutical Quality Control Analyst to uphold the highest standards of product quality and safety. This role is integral to ensuring that all manufactured pharmaceutical products meet stringent regulatory requirements and internal specifications before they reach the market. The successful candidate will be responsible for performing a wide range of analytical tests on raw materials, in-process samples, and finished products using sophisticated laboratory equipment.

Key duties involve operating and maintaining analytical instruments such as HPLC, GC, UV-Vis spectrophotometers, and dissolution apparatus. You will meticulously document all experimental procedures, results, and observations in accordance with Good Laboratory Practice (GLP) and Good Manufacturing Practice (GMP) guidelines. The Senior Pharmaceutical Quality Control Analyst will also be involved in method validation, troubleshooting analytical issues, and contributing to the continuous improvement of laboratory processes. This role requires a deep understanding of pharmacopoeial standards (e.g., USP, EP, BP) and regulatory guidelines from bodies such as the MHRA and FDA. You will collaborate closely with research and development, production, and regulatory affairs teams to resolve quality-related issues and support product lifecycle management. The ability to interpret complex data, generate comprehensive reports, and communicate findings clearly and concisely is paramount. This position offers an excellent opportunity to advance your career within a highly respected organisation known for its commitment to innovation and quality in the pharmaceutical industry. A strong emphasis is placed on accuracy, attention to detail, and a rigorous approach to scientific investigation.

Qualifications:

• BSc or MSc in Chemistry, Pharmaceutical Science, Biochemistry, or a related scientific discipline.
• Minimum of 4 years of hands-on experience in pharmaceutical quality control or a similar analytical laboratory environment.
• Proficiency in analytical techniques such as HPLC, GC, FT-IR, UV-Vis, and dissolution testing.
• In-depth knowledge of GLP, GMP, and relevant pharmacopoeial standards (USP, EP, BP).
• Experience with method validation and troubleshooting analytical instruments.
• Strong data analysis and report writing skills.
• Excellent attention to detail and a commitment to accuracy.
• Ability to work effectively both independently and as part of a laboratory team.
• Familiarity with regulatory submission processes is a plus.
• Good understanding of aseptic techniques and environmental monitoring.

This role requires a proactive and diligent individual dedicated to ensuring the highest quality of pharmaceutical products.

WHO WE ARE

We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do.

DMS is a place where our clients feel looked after, where they trust our ability to deliver and come up with new ways of engaging them and helping them engage their audiences. We strive to be a key agency partner to our clients, delivery consistency of work and quality of service.

Founded in 2002, our headquarters are in London with offices also in Los Angeles and Sydney. We are part of the AKA Group of agencies.

WHAT WE DO

We are a full-service creative digital agency. Our people, technology and insights help global media and entertainment, sports and lifestyle brands create, manage, localise, distribute and place their content and evaluate its media reach.

THE ROLE

We are seeking a Junior Quality Control Operator, who is passionate about the Film & TV Industry, to work within our Technical Operations team responsible for the localisation of TV spots, film trailers and social media content for international release for our prestigious, world-renowned clients.

With detailed knowledge of industry QC standards and workflows, you will be confident in undertaking;

• QC assessment of short-form (e.g. film trailers, TV spots, promotional materials and social media)
• Video and audio content for international broadcast

• QC of subtitles for sync and positioning of content

• Checking localised content against scripts and original versions supplied

• Creating detailed QC reports and updating key stakeholders on content QC status key
• Working on key campaigns to detailed specs
• Producing high volumes of assets for clearance

• Reporting findings in a clear and concise manner on our bespoke Online QC system.
• Meeting tight deadlines and during those times can remain calm, focused and methodical in your approach and show the same critical attention to detail in these circumstances

You will be required to work Monday to Friday 06:45 to 15:15.

Requirements

We are looking for candidates who;

• have circa 1 years’ experience using Adobe Premiere and Audition

• have an in-depth knowledge of QC workflows and of international broadcast audio specifications

• have an in-depth knowledge of international broadcast audio specifications

• demonstrate an exceptional aptitude for producing accurate work, being able to thoroughly check visual and audio content for errors and spotting mistakes,
• can think on their feet and can demonstrate good problem-solving ability. There will be times on shift where you will need to work independently and make decisions for yourself.
• Any knowledge of another language a bonus