937 Quality Assistant jobs in the United Kingdom

Are you passionate about ensuring customers receive an excellent service? Do you have a knack for spotting the little things that make a big difference? We're on the lookout for a Customer Service Quality Assurance Assistant to join our team.

What you’ll be doing…

As a Quality Assurance Assistant, you will ensure excellent service is provided to customers by monitoring the work of the team to ensure they adhere to company, FCA and other regulatory processes and procedures. You will also help with coaching existing team members to improve their performance and ensure knowledge is maintained.

1. Monitoring Interactions: You will listen to or review customer service interactions, including phone calls, emails and reviews websites.
2. Providing Feedback: QA agents offer constructive feedback to customer service representatives based on their evaluations. This feedback aims to highlight areas of strength and areas that need improvement.
3. Identifying Trends: By analysing trends and patterns in customer interactions, you will provide insights to improve processes, update training materials, or suggest changes in policies to enhance overall customer satisfaction.

Experience that will put you ahead of the curve…

• Experience working within a quality assurance role or similar experience gained through work experience.
• Insurance Industry/Financial Services Knowledge or experience.
• Knowledge of FCA/Ombudsman regulations.
• Being proactive with excellent organisational and time management skills.
• Experience working to deadlines and SLA’s.
• Excellent communication and written skills.

What's in it for you…

We have a number of awesome perks available to our staff.  We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you’re not pigeonholed in to one finite area but get the opportunity to develop a wide range of skills and experience

And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus.

Internal Job Family P7

The expected range for this role is £25,000 - £28,000

This is a Hybrid role from our Cardiff Office, working three days from the office, two from home.

Who are we…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it. 

Our Future, Our Responsibility - Inclusion and Diversity at Future

We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - current and future - are treated with respect and fairness. Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

#LI-NG1

Ready to elevate your career with a top-tier steel fabrication leader?

We're expanding our team in Thirsk and looking for a skilled QA/QC Engineer to help drive excellence across major industries like Petrochemical, Pharmaceutical, and Nuclear. Join us on our exciting journey of growth and innovation, where you'll benefit from robust career development opportunities, clear progression paths , and the chance to shape the future of engineering excellence.

Who this job suits:

This role is ideal for an experienced Quality Engineer with a meticulous eye for detail, analytical skills, and prior exposure to large, complex, multi-disciplined projects in regulated environments. Your knowledge of Welding, ISO 3834 & EN 1090 will be high advantageous.

Key Responsibilities:

• Liaise with internal and external stakeholders to ensure project inspections and technical requirements are met.
• Ensure compliance to ISO 3834, EN 1090, ISO 9001.
• Collate and analyse data, support audits, and liaise with clients.
• Utilize extensive hands-on experience in Quality Management Systems and Principles.
• Interpret and accept contract NDT reports on behalf of the business.

Skills and Experience:

• CSWIP 3.1 certified
• Auditor certified
• PCN Level 2 certified
• Time-served apprenticeship, HNC, HND or equivalent
• Knowledge of ISO 3834 (welding inspection) and/or EN 1090 advantageous
• Experience with LTQRs advantageous

Location : Thirsk

Contract: 12 month FTC - Fixed Term Contract

Salary: circa £40k - £45k (dependent on experience)

Hours: 37.5 hours per week. 07.45 – 16:45 Monday - Thursday, 7.30 - 12:00 Friday.

Benefits: Pension, Medical Cover, 25 days + BH, Cycle to Work, Save as you earn scheme, Counselling & Support, further Benefit schemes.

APPLY NOW!

Contact Jacob Golding for further details – –

Quality & Risk Assistant | Full-Time | Bristol or Bath | Up to £27,000

A well-regarded legal services provider with multiple regional offices is currently recruiting for a Quality & Risk Assistant to join their Risk & Compliance function. This role is based in either the Bath or Bristol office and plays a key role in supporting risk management and regulatory compliance across the business.

The successful candidate will be part of a proactive team ensuring that processes and procedures align with regulatory standards while supporting legal teams across various office locations.

• Managing client due diligence (CDD) monitoring and documentation

• Running conflict checks and assisting in resolving any compliance gaps

• Responding to anti-money laundering (AML) queries and escalating where necessary

• Supporting panel application processes, insurance renewals, and CQS accreditations

• Tracking and updating data for regulatory and reporting purposes

• Participating in internal auditing, monitoring, and compliance projects

• Helping with the data cleansing process and identifying relevant client/matter details

• Previous experience in a compliance or risk support role, ideally within professional services

• Basic knowledge of regulatory frameworks, such as AML legislation, data protection laws, and conduct rules

• Comfortable using IT systems like Excel, Word, and case management platforms

• Ability to work independently and collaborate well with others

• Strong attention to detail and a methodical approach to problem-solving

While primarily based in Bath or Bristol, the role may involve supporting teams in other office locations. Youll need to be confident working at pace, managing multiple priorities, and delivering a consistently high standard of client-focused service.

Food Microbiologist/ Quality Assurance

Join our expert team at Campden BRI, delivering high-impact consultancy services to clients across the food industry. This role blends technical excellence with client-facing delivery, offering a dynamic mix of research, training, and strategic support.

We're looking for a Food Microbiologist with hands-on experience in food manufacturing, ideally within a Quality Assurance or Hygiene function. This is a dynamic opportunity for someone passionate about food safety and eager to expand their expertise across multiple disciplines.

In this role, you'll embark on a structured learning and development pathway designed to evolve your capabilities into a Safety, Quality, and Hygiene Specialist. You'll play a vital role in supporting our team to deliver and enhance factory hygiene services through both consultancy, technical support and the delivery of training and workshops.

Position

• Conducting assessments and providing guidance on Cleaning Systems
• Evaluating and improving personnel hygiene practices
• Advising on hygienic design of equipment and facilities
• Reviewing and optimizing building and air handling systems for contamination control
• Designing environmental sampling programs
• Validating cleaning and disinfection protocols to ensure regulatory compliance and conformity to commercial standards
• Delivering training sessions to upskill factory teams on hygiene best practices
• Troubleshooting hygiene-related issues and offering actionable solutions

Requirements

• A collaborative environment where your scientific insight drives real-world impact
• Access to cutting-edge knowledge across a number of disciplines
• Opportunities to work across diverse product categories and manufacturing setups
• Mentorship from industry-leading experts in food safety and hygiene
• Career progression into consultancy, auditing, or technical leadership roles

Benefits

• Hybrid working
• Reward platform with employee discounts and rewards
• 25 days holiday + 8 bank holidays
• Buy and sell holiday scheme
• A generous work save pension scheme, with employee contributions matched by the company up to 10%
• Culture focus around work/life balance (early finish Fridays)
• Subsidised onsite restaurant
• £30,000-£45,000 pa dependent on experience

Click 'apply now' or send your CV to

Food Microbiologist/ Quality Assurance

Join our expert team at Campden BRI, delivering high-impact consultancy services to clients across the food industry. This role blends technical excellence with client-facing delivery, offering a dynamic mix of research, training, and strategic support.

We're looking for a Food Microbiologist with hands-on experience in food manufacturing, ideally within a Quality Assurance or Hygiene function. This is a dynamic opportunity for someone passionate about food safety and eager to expand their expertise across multiple disciplines.

In this role, you'll embark on a structured learning and development pathway designed to evolve your capabilities into a Safety, Quality, and Hygiene Specialist. You'll play a vital role in supporting our team to deliver and enhance factory hygiene services through both consultancy, technical support and the delivery of training and workshops.

Position

• Conducting assessments and providing guidance on Cleaning Systems
• Evaluating and improving personnel hygiene practices
• Advising on hygienic design of equipment and facilities
• Reviewing and optimizing building and air handling systems for contamination control
• Designing environmental sampling programs
• Validating cleaning and disinfection protocols to ensure regulatory compliance and conformity to commercial standards
• Delivering training sessions to upskill factory teams on hygiene best practices
• Troubleshooting hygiene-related issues and offering actionable solutions

Requirements

• A collaborative environment where your scientific insight drives real-world impact
• Access to cutting-edge knowledge across a number of disciplines
• Opportunities to work across diverse product categories and manufacturing setups
• Mentorship from industry-leading experts in food safety and hygiene
• Career progression into consultancy, auditing, or technical leadership roles

Benefits

• Hybrid working
• Reward platform with employee discounts and rewards
• 25 days holiday + 8 bank holidays
• Buy and sell holiday scheme
• A generous work save pension scheme, with employee contributions matched by the company up to 10%
• Culture focus around work/life balance (early finish Fridays)
• Subsidised onsite restaurant
• £30,000-£45,000 pa dependent on experience

Click 'apply now' or send your CV to

Junior Quality Control Admin Assistant
Location: Basildon, Essex
Reports To: Quality Control Manager
Hours: Monday Friday, 09:00 17: hours per week)
Salary: £23,015 per annum

Our Mission

We are recruiting on behalf of a well-established UK-based importer and distributor of everyday value products. With over 50 years of trading history, the company is committed to sourcing and supplying products that meet market demands in terms of price and quality, while delivering them with speed, efficiency, and accuracy.

About the Role

RGH-Global is seeking a Junior Quality Control Admin Assistant to support a busy Quality Control department. The successful candidate will be detail-oriented, organised, and motivated, with strong communication and IT skills. This is a fantastic opportunity for someone looking to grow within a supportive team environment.

Understanding the Quality Control Department

The Quality Control department plays a vital role in ensuring product and process integrity. It focuses on five key areas:

• Identification of risks
• Prevention through controls
• Monitoring and Detection of issues
• Resolution of compliance matters
• Advisory support to the business

Key Responsibilities

• Updating Excel spreadsheets
• Maintaining records in the TIMS system
• Digital scanning of documents
• Accurate data inputting
• Communicating effectively with team members
• Supporting a collaborative team environment
• Demonstrating strong attention to detail

Quality Production Assistant Manager

Bridgwater | Up to £40k plus bonus | Monday-Thursday, 8am-4.30pm, Friday 8am-1pm | Permanent

Introduction

Acorn by Synergie is seeking a proactive and experienced Manufacturing Quality Team Leader to oversee quality assurance processes and lead a team of quality professionals. This role requires strong leadership, analytical thinking, and a commitment to continuo.

ZIPC1_UKTJ