907 Quality Control Methodologies jobs in the United Kingdom

Quality Management Lead

Almondsbury, South West Rullion Managed Services

Posted 4 days ago

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Job Description

contract

Role: Quality Management Lead
Location: Bristol/Suffolk (Hybrid working available)
Type: Contract Rolling 12 months

Join one of the UK's most exciting megaprojects and help power the future.

Sizewell C is at the forefront of the UK's drive towards Net Zero, delivering dependable, low-carbon electricity for millions of homes. Following the success of Hinkley Point C, we're building the next generation of nuclear power - and we're looking for an experienced Quality Management Lead to ensure our supply chain meets the highest quality standards, right first time.

The role

As a Quality Management Lead, you'll be the single point of contact for all quality-related aspects within your assigned programme. You'll act as the "Intelligent Customer," ensuring suppliers deliver in line with contractual quality requirements from design through to construction and commissioning.

You will:

  • Develop and implement Project Quality Control Plans and inspection strategies
  • Review, accept and monitor Contractor Quality Assurance Plans
  • Lead supplier audits and manage non-conformance resolution
  • Oversee manufacturing and construction surveillance activities
  • Collaborate closely with suppliers, inspection bodies, and internal stakeholders to ensure consistent, compliant, and efficient quality delivery

About you

Essential:

  • Significant experience in quality assurance/control within major projects (nuclear or other safety-critical sectors preferred)
  • Strong understanding of QA/QC best practices, ISO 9001, ISO 19443, and related standards
  • Proven track record in supplier audits, inspections, and quality management processes
  • Excellent communication, influencing, and relationship-building skills
  • HNC/HND or degree in engineering/science (or equivalent)

Desirable:

  • Nuclear new build experience
  • Professional accreditation (e.g., IRCA auditor, CQI membership)
  • French language skills

This vacancy is being advertised by Rullion Ltd acting as an employment business.
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Thanks
Rullion

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

This advertiser has chosen not to accept applicants from your region.

Quality Management Lead

Almondsbury, South West £500 - £700 Daily Rullion Managed Services

Posted 4 days ago

Job Viewed

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Job Description

contract

Role: Quality Management Lead
Location: Bristol/Suffolk (Hybrid working available)
Type: Contract Rolling 12 months

Join one of the UK's most exciting megaprojects and help power the future.

Sizewell C is at the forefront of the UK's drive towards Net Zero, delivering dependable, low-carbon electricity for millions of homes. Following the success of Hinkley Point C, we're building the next generation of nuclear power - and we're looking for an experienced Quality Management Lead to ensure our supply chain meets the highest quality standards, right first time.

The role

As a Quality Management Lead, you'll be the single point of contact for all quality-related aspects within your assigned programme. You'll act as the "Intelligent Customer," ensuring suppliers deliver in line with contractual quality requirements from design through to construction and commissioning.

You will:

  • Develop and implement Project Quality Control Plans and inspection strategies
  • Review, accept and monitor Contractor Quality Assurance Plans
  • Lead supplier audits and manage non-conformance resolution
  • Oversee manufacturing and construction surveillance activities
  • Collaborate closely with suppliers, inspection bodies, and internal stakeholders to ensure consistent, compliant, and efficient quality delivery

About you

Essential:

  • Significant experience in quality assurance/control within major projects (nuclear or other safety-critical sectors preferred)
  • Strong understanding of QA/QC best practices, ISO 9001, ISO 19443, and related standards
  • Proven track record in supplier audits, inspections, and quality management processes
  • Excellent communication, influencing, and relationship-building skills
  • HNC/HND or degree in engineering/science (or equivalent)

Desirable:

  • Nuclear new build experience
  • Professional accreditation (e.g., IRCA auditor, CQI membership)
  • French language skills

This vacancy is being advertised by Rullion Ltd acting as an employment business.
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Thanks
Rullion

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

This advertiser has chosen not to accept applicants from your region.

Quality Management Consultant

Birmingham, West Midlands SMMT Industry Forum

Posted 1 day ago

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Job Description

About SMMT Industry Forum

At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact.


We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That’s why we’re committed to hiring exceptional people who share our passion for quality, integrity, and results.


The Role: Quality Management Consultant

SMMT Industry Forum is seeking a dynamic and experienced Aerospace Quality Management Consultant/Trainer with a broad skill set and a drive to accelerate their career while contributing to the growth of our business.


In this role, you’ll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the aerospace sector.

We’re looking for a seasoned Quality Management professional with proven experience in developing and executing manufacturing product introduction processes. You should have expertise in one or more of the following areas: APQP, FMEA & other Core Tools, PPAP, AS9100, and ISO9001:2015, ideally at a Senior Engineer level within the aerospace industry.


If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we’d love to hear from you.


This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location.


The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum.

  • Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual
  • Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc.


Key Responsibilities

  • Provide training on client sites and in our training facilities, ensuring transfer of key skills in relation to APQP, FMEA & other Core Tools, PPAP, AS9100 and ISO9001:2015 in both a face to face and live virtual environment
  • Provide coaching support or consultancy for the implementation of APQP, FMEA & other Core Tools, PPAP, AS9100 and ISO9001:2015.
  • Innovate and create training solutions to develop and deliver programmes of work, courses and events that will fulfil client requirements.
  • Design training programmes and materials for public and in-company courses and other events as required, ensuring that all materials are consistent with BA & IS business assurance philosophy, brand and methodology- based on certain arrangements
  • Deliver courses and events as scheduled, adjusting and applying training techniques flexibly in response to the needs and learning styles of groups and individual delegates.
  • Take every opportunity to promote additional or higher value services.
  • Pass client feedback and insights to appropriate internal recipients.
  • Support the continuous development of our training materials and service offerings
  • Play an active part in customer relationship management and lead development
  • Work alongside other SMMT Industry Forum colleagues in multidisciplinary teams as part of large scale improvement programmes


What We’re Looking For

Essential:

  • Proven experience delivering training and coaching in APQP, Core Tools, IATF, and Internal Auditing.
  • Strong understanding of the automotive process approach to auditing.
  • Excellent communication and presentation skills.
  • Ability to build relationships at all levels within client organisations.
  • Commercial awareness and the ability to link improvements to business outcomes.
  • Relevant qualifications in Engineering, Manufacturing Systems, or similar.
  • Willingness to travel and adapt to client needs.


Desirable:

The following skills and competencies would be beneficial:

  • Experience as 3rd party or lead auditor in the Aerospace sector
  • Defence sector experience
  • Previous experience consulting either within a large organisation or a consulting practice
  • APQP/PPAP implementation experience within a large Aerospace organisation
  • Additional language capabilities


Training and Development

No matter your experience or background, you’ll get dedicated support when you join. With an induction and the business's support, you’ll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won’t be on your own – you’ll be a part of a community dedicated to your development.


Rewards and Benefits

  • 25 Days Annual Leave and additional days for public and privileged holidays.
  • Car Allowance
  • Opportunities to be recognised through our employee recognition scheme
  • Opportunities to hybrid working, subject to business needs
  • Excellent pension scheme
  • Cycle to work scheme
  • Parental and adoption leave


Culture and Working Environment

As part of our team, you’ll discover an inclusive workplace that’s welcoming, supportive and encouraging. You’ll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we’ve got a range of growing affinity groups. For example:


  • Ethnic Minority and gender equality networks
  • Groups supporting wellbeing, mental health, neurodiversity and disability
  • Women’s and Men’s Networks
  • Faith/No Faith communities for staff to come together
  • LGBTQ+ support networks


You’ll also find a variety of social groups to help you settle in and connect with people with similar interests.


Before You Apply

Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously.


Equal Opportunities

SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.


We’re Disability Confident

SMMT Industry Forum are proud to have achieved Committed status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation.


Eligibility Criteria

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual’s nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

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Quality Management Systems (QMS) Specialist

Sunderland, North East Baltic Recruitment Services Ltd

Posted 4 days ago

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Job Description

temporary

Baltic Recruitment are currently recruiting for a Quality Management Systems (QMS) Specialist joining a highly reputable client based in Sunderland. This is Temporary Contract - 12 Months.

Our Client is a force for innovation, growth, and transformation. Who does things differently and does them with purpose. Their success is built by passionate people who challenge the status quo, and now, they're looking for you to join them.

We're on the hunt for a Quality Management Systems (QMS) Specialist to join their dynamic Quality team. This is your opportunity to be part of a forward-thinking, collaborative environment where your ideas and expertise will directly influence our success.

Main assignment:

As the QMS specialist you are responsible for ensuring our business is fully compliant with the Company's Quality Management System (QMS), and certified management systems and standards. You will work to ensure compliance through auditing, stakeholder engagement, driving continuous improvement activities and leading in the system development. In addition, you will be accountable for day-to-day management of Shift Quality. Ensuring smooth running of quality to support business objectives & KPI achievement. Promoting standardisation of best practice and continuous improvement between shifts to ensure a consistent approach across shifts.

Summary of Main Duties and Responsibilities:

  • Day to day management of shift quality team
  • Coordinating activities relating to our Business Management Systems (BMS)
  • Being the business system liaison for all departments
  • Working closely with internal and external stakeholders, being the key point of contact for a range of third parties assessing our BMS'
  • Creating, implementing and monitoring audit schedules
  • Leading the prioritisation and close out of internal audits
  • Developing and leading the compliance and improvement management plan(s)
  • Proactively monitoring overdue compliance actions to ensure completion
  • Plan and attend audit opening and closing meetings, and co-ordinate responses to audit findings
  • Establish and maintain records of all audits, including any findings raised, whilst also ensuring any findings are closed out with notification from the auditor.
  • Communicate changes to the BMS, along with advice on their implications to working practices.
  • The efficient preparation and management of business system documentation (creation, categorising, storing, updating, archiving and retrieval)
  • Group Level auditing IATF 16949 ISO 14000

QMS Specialist Applicants:

  • Strong leadership skills with a proven track record of leading teams and engaging stakeholder
  • Methodical approach and detailed orientated
  • Ability to influence and negotiate
  • Excellent level of communication skills

Company Benefits:

Because our Client don't just offer jobs - they offer careers. Within this role, you'll work in a stimulating, supportive atmosphere that pushes boundaries and encourages growth. Their benefits package reflects their commitment to your well-being and includes:

  • Life Assurance & Income Protection Insurance
  • Critical Illness & Private Medical Cover
  • Dental & Optical Insurance
  • Group Pension Scheme
  • Cycle to Work Scheme
  • Overtime Pay
  • Buy & Sell Holiday Options

And yes, you'll enjoy early finishes every Friday !

Working Hours:

Monday - Thursday: 7:55am - 4:30pm

Friday: 7:55am - 2:15pm (start your weekend early!)

If you're looking for your next challenge - where your skills will be valued, your ideas welcomed, and your growth supported - then we want to hear from you. Join the team and shape the future with them!

This advertiser has chosen not to accept applicants from your region.

Quality Management Systems (QMS) Specialist

Tyne and Wear, North East £24000 - £40000 Annually Baltic Recruitment Services Ltd

Posted 4 days ago

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Job Description

temporary

Baltic Recruitment are currently recruiting for a Quality Management Systems (QMS) Specialist joining a highly reputable client based in Sunderland. This is Temporary Contract - 12 Months.

Our Client is a force for innovation, growth, and transformation. Who does things differently and does them with purpose. Their success is built by passionate people who challenge the status quo, and now, they're looking for you to join them.

We're on the hunt for a Quality Management Systems (QMS) Specialist to join their dynamic Quality team. This is your opportunity to be part of a forward-thinking, collaborative environment where your ideas and expertise will directly influence our success.

Main assignment:

As the QMS specialist you are responsible for ensuring our business is fully compliant with the Company's Quality Management System (QMS), and certified management systems and standards. You will work to ensure compliance through auditing, stakeholder engagement, driving continuous improvement activities and leading in the system development. In addition, you will be accountable for day-to-day management of Shift Quality. Ensuring smooth running of quality to support business objectives & KPI achievement. Promoting standardisation of best practice and continuous improvement between shifts to ensure a consistent approach across shifts.

Summary of Main Duties and Responsibilities:

  • Day to day management of shift quality team
  • Coordinating activities relating to our Business Management Systems (BMS)
  • Being the business system liaison for all departments
  • Working closely with internal and external stakeholders, being the key point of contact for a range of third parties assessing our BMS'
  • Creating, implementing and monitoring audit schedules
  • Leading the prioritisation and close out of internal audits
  • Developing and leading the compliance and improvement management plan(s)
  • Proactively monitoring overdue compliance actions to ensure completion
  • Plan and attend audit opening and closing meetings, and co-ordinate responses to audit findings
  • Establish and maintain records of all audits, including any findings raised, whilst also ensuring any findings are closed out with notification from the auditor.
  • Communicate changes to the BMS, along with advice on their implications to working practices.
  • The efficient preparation and management of business system documentation (creation, categorising, storing, updating, archiving and retrieval)
  • Group Level auditing IATF 16949 ISO 14000

QMS Specialist Applicants:

  • Strong leadership skills with a proven track record of leading teams and engaging stakeholder
  • Methodical approach and detailed orientated
  • Ability to influence and negotiate
  • Excellent level of communication skills

Company Benefits:

Because our Client don't just offer jobs - they offer careers. Within this role, you'll work in a stimulating, supportive atmosphere that pushes boundaries and encourages growth. Their benefits package reflects their commitment to your well-being and includes:

  • Life Assurance & Income Protection Insurance
  • Critical Illness & Private Medical Cover
  • Dental & Optical Insurance
  • Group Pension Scheme
  • Cycle to Work Scheme
  • Overtime Pay
  • Buy & Sell Holiday Options

And yes, you'll enjoy early finishes every Friday !

Working Hours:

Monday - Thursday: 7:55am - 4:30pm

Friday: 7:55am - 2:15pm (start your weekend early!)

If you're looking for your next challenge - where your skills will be valued, your ideas welcomed, and your growth supported - then we want to hear from you. Join the team and shape the future with them!

This advertiser has chosen not to accept applicants from your region.

Senior Associate - Water Quality Management

Mattinson Partnership

Posted today

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Job Description

Senior Associate Consultant - Water Quality Management


Join our client’s established Environmental Consulting team as a Senior Associate Water Quality consultant. Lead strategic the Water Quality unit by leading on programs and collaborating with specialists in environmental impact assessment and hydro-ecology.


Proven experience in technical leadership, business growth and project execution. You will partner with utility companies, environmental agencies, and construction firms to identify water quality challenges and deliver science-based recommendations.


Key Requirements


  • Extensive background in water assessment and program management
  • Proven success managing large-scale environmental monitoring initiatives
  • Strong relationship-building abilities with external partners
  • Team leadership or mentoring experience across technical disciplines
  • Business-focused mindset with budget management skills


The position will be for an Associate level to Associate Director level consultant – with a full remote working flexibility!


Depending on seniority, salary will vary between £60,000 to £70,000 per annum


If you are interested, please click apply or contact Jo Le Corre

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Senior Associate - Water Quality Management

Mattinson Partnership

Posted 8 days ago

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Job Description

full time
Senior Associate Consultant - Water Quality Management
br>Full remote option



Join our client’s established Environmental Consulting team as a Senior Associate Water Quality consultant. Lead strategic the Water Quality unit by leading on programs and collaborating with specialists in environmental impact assessment and hydro-ecology. < r>


Proven experience in technical leadership, business growth and project execution. You will partner with utility companies, environmental agencies, and construction firms to identify water quality challenges and deliver science-based recommendations.



Key Requirements



* Extensive background in water assessment and program management
* Proven success managing large-scale environmental monitoring initiatives
* Strong relationship-building abilities with external partners
* Team leadership or mentoring experience across technical disciplines
* Business-focused mindset with budget management skills



The position will be for an Associate level to Associate Director level consultant – with a full remote working flexibility! < r>


Depending on seniority, salary will vary between �60,000 to �70,000 per annum
This advertiser has chosen not to accept applicants from your region.
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Sr Dir GD Quality Management (GVP)

Uxbridge, London Regeneron Pharmaceuticals

Posted 3 days ago

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Job Description

Join us as we shape the future of healthcare through innovation, integrity, and excellence. We are seeking an experienced leader to take on the role of Senior Director, Global Development Quality Management (GVP). This pivotal position offers the opportunity to drive strategy, lead quality initiatives, and collaborate globally to ensure compliance and excellence in drug development and pharmacovigilance practices.
As a member of the GDQGO Leadership Team, you will play an integral role in advancing our mission while fostering innovation, quality, and collaboration across global functions.
**A Typical Day:**
In this role, you will:
+ Lead the GDQM (GVP) sub-function, providing strategic direction and operational oversight.
+ Ensure proactive, risk-based approaches to quality and compliance within Regeneron's Quality Management System (QMS).
+ Collaborate with cross-functional teams to support Good Pharmacovigilance Practice (GVP), Good Clinical Practice (GCP), and Medical and Regulatory Affairs.
+ Oversee timely issue escalation, risk management activities, and inspection readiness.
+ Manage team resources, including hiring strategies, onboarding, and performance reviews.
+ Represent the GDQGO sub-function during regulatory inspections and cross-functional forums.
+ Drive process improvement initiatives and champion innovation to enhance quality objectives.
**This Role May Be For You If you:**
+ Are a strategic thinker with expert knowledge in GVP Quality and local affiliate QMS oversight.
+ Have a proven ability to lead cross-functional teams and build strong stakeholder relationships.
+ Thrive in a collaborative environment and are skilled at balancing strategic vision with operational execution.
+ Are adept at identifying risks and embedding proactive quality management approaches.
+ Possess exceptional communication skills and can effectively deliver key messages to executive leadership and cross-functional teams.
+ Excel at managing resources, fostering team growth, and driving large-scale quality initiatives.
**To Be Considered:**
We are looking for candidates with:
+ Extensive experience in quality management, particularly in GVP, GCP, and regulatory affairs.
+ A strong track record of leadership in global functions and cross-functional collaboration.
+ Expertise in risk-based quality management and inspection readiness strategies.
+ A passion for driving innovation and process improvement in quality systems.
+ Preferred qualifications include familiarity with Regeneron's global PV system and experience representing quality functions during regulatory inspections.
**Why Join Us?**
At Regeneron, we believe in the power of collaboration, innovation, and a commitment to excellence. As the Head of Global Development Quality Management (GVP), you will have the opportunity to make a meaningful impact on our mission to bring life-changing medicines to patients worldwide.
Join us and be part of a team that exemplifies quality, integrity, and leadership in every interaction.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
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Lead Quality Management System Consultant - Healthcare - SaMD

Experis UK

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Job Description

Lead Quality Management System Consultant, London, QMS, ISO 13485, Immediate Start, Agile, ISO 14971, AI,


My leading client is looking for a strategic Lead Quality Management System Consultant to lead to build and embed an ISO 13485 -aligned Quality Management System for a cutting-edge healthcare platform . You’ll drive compliance, shape governance, and prepare the business for audits and accreditation—all while working closely with agile product teams.


What You’ll Do:

  • Own the QMS strategy for SaMD.
  • Lead ISO 13485 gap analysis and rollout.
  • Embed QMS into agile workflows across product squads.
  • Deliver training and drive adoption across tech teams.
  • Liaise with auditors and regulators.
  • Champion continuous improvement and quality culture.


What You’ll Bring:

  • Deep ISO 13485 expertise in healthcare software.
  • Proven track record from QMS design to accreditation.
  • Strong grasp of Agile/DevOps in regulated environments.
  • Confident communicator with top-tier documentation skills.
  • Experience in pharma or MedTech platforms.
  • Familiarity with ISO 14971, IEC 62304.
  • Exposure to AI-enabled QMS tooling.


If this role is of interest please send me your cv ASAP, this is an immediate start

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Management Lead - Quality Assurance - Newcastle

NE15 8NY Newcastle, Northern Ireland NHS Business Services Authority

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Management Lead - Quality Assurance - Newcastle, NE15 8NY Salary: £64,455 to £74,896 a year Contract: Permanent Working Pattern: Full-time Reference Number: G  Job summary

The NHS Business Services Authority is leading an NHS-led transformation programme to identify and deliver the Future NHS Workforce Solution. The solution will build on the success of the current Electronic Staff Record (ESR) system in support of the NHS People Plan and the wider NHS workforce priorities.

As we move into the next phase of delivery, we're looking for a Management Lead - Quality Assurance to join the programme's leadership team and help ensure the successful transition from the current ESR system to a future-ready, national workforce solution.

You'll lead and be accountable for the quality assurance of Supplier deliverables, software, and outputs. This includes ensuring a robust and systematic approach to quality management across all implementation milestones. Your role will involve reviewing Supplier processes, standards, and documentation to ensure high-quality outputs that meet customer expectations and perform as intended.

What do we offer? o 27 days leave (increasing with length of service) plus 8 bank holidays o Flexible working (we are happy to discuss options such as compressed hours) o Hybrid working model (we are currently working largely remotely) o Career development o Active wellbeing and inclusion networks o Excellent pension o NHS Car lease scheme o Access to a wide range of benefits and high street discounts!

Main duties of the job

As a senior leader within the Future NHS Workforce Solution Transformation Programme, your role is pivotal in ensuring the delivery of a high-quality, robust workforce solution that aligns with our strategic priorities and meets the evolving needs of the NHS. Your work will shape how NHSBSA continues to deliver value to the NHS and taxpayers.

o Ensure there are appropriate assurances on all functional and non-functional milestone deliverables.o Support quality audits to confirm service readiness and contractual compliance.o Assure that software functionality and integration but also business processes, data migration, training delivery, documentation, security controls, and service desk readiness are delivered to the agreed standards.o Lead assurance functions to ensure benefits delivery and value for money.o Facilitate workshops and attend governance boards with key stakeholders.o Embed operating model outcomes and influence assurance across roles, processes, and governance.o Line manage multi-disciplinary teams within NHSBSA policies as well as enable team performance through aligned objectives and staff development.o Lead recruitment and talent initiatives to meet evolving business needs.o Control budgets in line with NHSBSA policies and regulations.o Plan and monitor resources, training budgets, and input into financial planning.o Support matrix working across supplier, corporate, and Programme teams.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.

Job description

Job responsibilities

In this role, you are accountable for

1. Providing SME and governance expertise, demonstrating a broad understanding and application of the operating model key assurance function(s) to assure and govern the approach and delivery of the future NHS workforce solution and service, continually applying strategic thinking which align to the needs of the business, the Programme and wider NHS workforce strategies.

2. Leading the key assurance function(s) to ensure the future workforce solution is best placed to deliver pre-identified benefits and deliver taxpayer value for money, in accordance with a predefined plan, using established mechanisms, framework(s) and design principles, under a robust governance process designed to take key stakeholders on the delivery journey.

3. Facilitating input to workshops during the design, development, configuration, testing and implementation of the future NHS workforce solution and service from dedicated working groups, consisting of senior representatives from across NHSBSA, Customers, Users and Suppliers. The post holder(s) will also be expected to attend regular governance boards and authorities as defined within the Programme delivery governance structure.

4. Collaborative working with the chosen Supplier, multiple stakeholders, including Programme teams and NHSBSA Corporate and Enabling Services, additionally the postholder(s) will be expected to work alongside the Programmes external assurance partners, leveraging their expertise and insight.

5. It is expected that the postholder(s) will draw on their knowledge and expertise in the appropriate discipline to embed operating model design outcomes and associated Programme governance arrangements into the key assurance function(s), influencing outcomes in the following areas:a. The strategic, tactical, and operational responsibilities shared and/or unique roles.b. How the Authority, partners and suppliers co-exist and operate, recognising the importance of supply change management complexity, relationship management and the need for collaborative engagement;c. Activities, inputs, outputs, controls, and capabilities required; andd. Proposed assurance and governance arrangements aligned to the principle of an Intelligent Client providing a clear fit within the organisations enabling services structures.

6. Line managing colleagues within multi-disciplinary teams operating within the NHSBSA disciplinary, absence and work performance policies.

7. Enabling the performance of others, including agreeing objectives which are fully aligned to department and organisational objectives and goals, and the development and motivation of staff to achieve them.

8. Conducting meaningful appraisals and 1-1s, developing and monitor training and personal development plans, setting performance targets and monitoring progress against agreed quality and performance criteria.

9. Undertaking recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable capability, increase skills levels, and develop talent pools to meet the changing needs of the business landscape.

10. Taking ownership for decision making within own area and across multiple teams, seeking support and feedback to develop well thought out solutions which both enable performance and further develop the teams.

11. Pro-actively allocating, managing, and reviewing colleague workload across multiple teams, management information and resource requests to inform forward planning and resource management.

12. Budget control in accordance with NHSBSAs policies, standing orders, financial regulations, and legislative requirements.

13. Accountable for planning, monitoring and measuring resource estimates assessing and anticipating where skills and needs may change and evolve. This will include being accountable for the resource profile of the teams, developing requirements for funding, managing any associated training, learning and development budgets, as well as inputting into business and financial planning for any additional requirements.

14. Support an effective matrix approach to achieve objectives, including working effectively with the supplier teams, NHSBSA corporate teams, NHSBSA ESR Service team, Assurance Partners, NHSBSA enabling services and wider programme team in supporting the product and service.

15. Work at all times collaboratively with the Programme Director, the Deputy Programme Director, other Programme Functions Leads and the wider NHSBSA programme team and NHSBSA teams, fostering a collaborative and positive working culture that aligns to NHSBSA values and ways of working within the Programme.

This role is home based and required national travel across England and Wales.

The role will be appointed on a permanent basis and are being recruited to support a specific workstream within the Future NHS Workforce Solution programme, which is scheduled to run until 2030.

Person Specification

Personal Qualities, Knowledge and Skills

Essential

  • Ability to influence, persuade, and motivate others with confidence and to explain/justify decisions to senior stakeholders.
  • Working to common standards for software development, service management, and/or governance, to co-create the conditions to successfully implement the transformed operating model(s).
  • A strong understanding and knowledge of operating models, and the ability to interpret highly complex or ambiguous information.
  • Knowledge of implementing or working under the ITiLv4 framework including detailed knowledge of service management principles, aims, and their application.
  • Identifying and solving problems, including the skill to work effectively with competing priorities.
  • Highly developed analytical and problem-solving skills, capable of interpreting and evaluating complex, mufti-faceted information, ability to summarise complex information in a clear and digestible way.


Desirable

  • Knowledge of standards relating to digital delivery within the public health sector such as Government Service Standards, Technology code of practice.
  • User-centred design principles and practices to shape value-based product innovation.
  • Delivery of incremental and iterative continuous improvement which extends the economic life of products and services, maximising efficiencies and return on investment.


Experience

Essential

  • Engaging with Public Sector procurement professionals, to support the delivery of relevant procurement activities.
  • Interpreting strategy and aligning activities, inputs, outputs, controls and capabilities required across service design, delivery and operations.
  • Managing contracted suppliers against a KPI and service management/improvement framework.
  • Meeting the needs of users across a variety of channels, including bringing professional insight and expertise in how user needs change over time to ensure the product continues to meet the business needs, and applying strategic thinking to provide the best service for the end user.
  • Engaging and building relationships with a range of stakeholders to support delivery of business outcomes.
  • Working in a fast-paced, evolving environment and using iterative methods and flexible approaches to enable rapid delivery.


Desirable

  • Business and financial planning, prioritisation of spending and other resources based on return on investment (ROI) and strategic intent.
  • Managing operational process of designing and running a product or service throughout its entire product lifecycle.
  • Working within constraints, and challenging constraints where needed, to maintain compliance.


Qualifications

Essential

  • Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter.
  • Evidence of continuous professional development.
  • Relevant foundation level qualification in an IT department framework (e.g. ITIL, COBIT, TOGAF)


Desirable

  • Master's qualification in relevant discipline or equivalent experience.
  • Enhanced level qualification in an IT department framework (e.g. ITIL, COBIT, TOGAF).
 *** When applying for this role, please read the Supporting Documents on the apply page. ***
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