1,058 Quality Improvement jobs in the United Kingdom

Role: Quality Improvement Partner (Mental Health/Complex Trauma and CSE Schools)

Location: Remote based with an expectation of national travel

Hours: 40 per week

Salary: Up to £65,000 per annum DOE + Management Incentive Plan eligibility

Are you passionate about making a positive impact on the lives of children and young people with mental health and complex trauma conditions? Do you have a strong background in quality improvement and a desire to work within the education sector? If so, then we have an exciting opportunity for you!

We are currently seeking a Quality Improvement Partner to join our team and play a vital role in ensuring our services meet the highest standards of quality and excellence.

As a Quality Improvement Partner, you will be responsible for working closely with our Mental Health, Complex Trauma, and CSE Schools to drive improvements in service delivery, policies, and procedures. You will use your expertise in quality assurance and improvement to support the development and maintenance of our high-quality standards and ensure compliance with statutory regulations and internal policies.

Key Tasks:

• To lead and manage the agreed SLA across allocated schools.
• To advise the Heads of Service and Head Teachers on how to establish and maintain systems for effective education that support best-practice, risk appraisal and effective quality assurance which deliver good outcomes for young people in our care.
• Liaise as appropriate with the CareTech central support services, such as the Performance and Quality Team, to use key KPI’s to support scrutiny which improves practice in education and provides regular performance reports as required.
• Ensure all allocated schools are appropriately registered with the regulator.
• Ensure through the SLA that all education is delivered in line with appropriate regulatory requirements.
• Support, as directed by the Quality Improvement Lead and appropriate Head of Service, on termly Governance Meetings.
• To be an active and effective member of the wider Education Services Leadership Team (ESLT) and liaise with peers and Regional Leads /Directors on key cross divisional and corporate matters to support development and further growth and prosperity of the CareTech Education Services division portfolio
• To liaise with HR and L&D teams, where the SLA activity identifies specific actions that require their support, in accordance with internal policies/guidance and statutory procedures.
• To help ensure effective advice, assistance and support is available to all Head Teachers in relation to child protection issues and other notifiable events, including all safeguarding matters.
• To promote CareTech’s equal opportunity and anti- discriminatory practice policies in relation to all staff and young people.

Essential Requirements:

• Qualified teacher
• Appropriate post graduate qualification in education
• Management Diploma or equivalent
• Enhanced DBS check
• Current driving licence

Knowledge and Skills:

• Independent School Standards 2014
• Experience leading in an education setting at strategic level
• Experience as a head teacher
• Experience of leading successful Ofsted education inspections
• Lead and manage a complex people-based organisation
• Work on own initiative to timescales
• Utilise a repertoire of problem-solving skills and approaches to managing difficult situations, including balancing a number of potential conflicting needs in line with the corporate view
• Recommend and implement areas of best practice and corporate improvement

Benefits:

• Competitive salary
• Pension scheme
• Employee reward program
• Career development opportunities
• Supportive and inclusive working environment

If you are enthusiastic, driven, and committed to making a positive difference in the lives of vulnerable young people, then we want to hear from you.

Apply now to join our dedicated team as a Quality Improvement Partner and help us to deliver exceptional care and education to those who need it most.

Cambian is an Equal Opportunities Employer. Cambian is committed to Safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks.

Cambian will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.

Our Client is the North West’s largest Mental Health and Learning Disability charity. With a strong track record over 30 years, they work locally in the community and through our Treatment and

Recovery Centres to provide a wide range of innovative and bespoke care

services.

They have a vision to create a world where people control their lives. They pride themselves on helping the people they support to design, develop and ‘own’ the support they receive by planning this with them; they support people to make informed choices and increase their own

independence; and they support people to maintain their own health, wellbeing and living environment. These principles are really important to them.

As a ‘values based’ employer, the people that work for them genuinely care about the people they support, and they are seeking likeminded people to join their family. If you are passionate about

working in Health and Social Care and have a real desire to make a positive difference to the lives of the people they support then they would love to hear from you.

Our client also recognises the contribution and value that their staff make. They would not be able to provide the life changing support that they do without people like you!

In return for your contribution they will support you throughout your career and they provide a wide range of employee benefits, career development and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with them.

Director of Quality Improvement

Reports to: Chief Quality Officer

Responsible for: Quality Improvement Manager, Investigations and Compliance Manager

Job Purpose

Our Client has an ambition to be a sector leader in quality, value and personal outcomes over the next 3 years. The Director of Quality Improvement will lead on the realisation of this ambition by developing the necessary strategies, policies, processes and procedures to deliver:

• A person-centred, strengths-based, & outcome-focused support model that supports active citizenship, health and wellbeing.
• CQC ratings of Good or Outstanding in all services.
• A philosophy of continuous improvement, co-production & innovation.

As a member of the Senior Leadership Team, the postholder will participate fully in the corporate management, decision making, planning and strategy development of the quality and safety agenda and provide specialist advice, direction and inspiration to the Executive Team and Board.

The Director of Quality Improvement will drive the agenda across the entire organisation to develop the quality matters culture in every person, including the people they support. Thus, improving personal outcomes, user experience and organisational effectiveness.

Dimensions

• Overall responsibility for a corporate quality team consisting of 5 individuals but with 2 direct reports.
• Overall responsibility for a corporate budget for quality team salaries and non-pay items.

Principal Accountabilities

Quality Assurance

• Lead an integrated and cohesive approach to the design and implementation of quality assurance activities across the organisation to maintain and improve regulatory compliance and evidence-based practice.
• Prepare the organisation for the introduction of CQC’s new single assessment framework to ensure the group maintains and improves current CQC ratings.
• Lead and direct effective and appropriate audit and inspection activity across the group to provide ongoing and robust scrutiny of the provision of health and social care in all.
• Lead and direct the effective and efficient operation of the Quality Team, developing strategies, resources and capability and oversight of corporate and operational activities to deliver the objectives of the group.
• Work closely with the Directors of Operations to build a joined-up approach to assurance which identifies opportunities for improvement along the journey of support. This will include formal accreditation processes and systems to evidence the quality of their service design and delivery.
• Ensure effective and efficient use of resources to deliver a well-motivated workforce and the
• delivery of financial targets.

Quality Improvement

• Lead on the identification and introduction of a formal Quality Improvement methodology across the organisation and a framework for identifying, planning, implementing and evaluating specific improvement projects.
• Provide strong and effective leadership in undertaking major reviews and investigations, ensuring a robust and independent approach to the inspection and scrutiny of the quality of care, to transparently identify good practice and areas for improvement.
• Lead the establishment and fostering of strategic alliances with other bodies across the health and social care sector, focused on sharing good practice, skills and expertise and benchmarking the group with their peers.
• Promote dialogue and proactive relationship management with a wide range of external stakeholders (such as families, CQC, commissioners and the media) so theobjectives and priorities of the organisation and findings from reviews are understood and disseminated, and used to inform the development of the group’s policy and practice.

Co-production

• ·Unlock the potential within this organisation to enable the people they support, our staff and other stakeholders to co-produce new ways of thinking and working for the organisation.
• ·Develop and implement a co-production strategy so that the group’s services and support models work better for the people that use them.
• Develop the structures and processes required to sustain co-production.

General

• Support the design and implementation of the organisation’s new digital care management system.
• Support the Chief Quality Officer on the design and implementation of an annual quality and safety strategy.
• Support the Chief Quality Officer and the wider Executive team in the development and delivery of the annual business plan.
• Ensure the integrity and accuracy of quality and safety data provided to the organisation for the purpose of compliance and decision making.
• ·Responsible for the day-to-day effective management of the Quality Team personnel and activity to maximise resource effectiveness and prioritisation.
• Support the Chief Quality Officer in the Nominated Individual role to maintain regulatory compliance, oversight and assurance at all times.
• Ensure that the group produces an Annual Safeguarding Report for Board scrutiny.
• Ensure that the group produces an Annual Health & Safety Report for Board scrutiny.
• Ensure Quality Team staff are led and supported by just and compassionate leadership.
• Responsible for dealing with disciplinary and capability concerns, including acting in a professional advisory capacity for organisation-wide disciplinary/capability hearings/investigations.
• Chair the monthly Quality & Compliance Committee.
• Make a monthly quality and safety report to ERAM.
• Make a quarterly Quality & Safety report to Trustees at Quality & Safety Committee.

Person Specification - Essential Requirements:

Experience:

• At least 5 years’ senior leadership experience working in an adult health or social care field.
• Demonstrable experience of developing or implementing a quality assurance framework including service and compliance audit strategy and tools,
• Demonstrable experience of using and promoting the skills, knowledge and experience of the people they support, and their families, in improving user experience, outcomes, service delivery and design.
• Experience of strategic risk management and reporting.
• Experience in the preparation of both statutory and non-statutory returns (e.g. MHSDS returns, annual Quality Account submissions, etc.).
• Demonstrable experience of leading and developing multi-disciplinary teams.
• Experience of managing in organisations undertaking significant change, whether as a consequence of market disruption or organisational re-engineering.
• Experience of working with Senior Executives and Board Members including the preparation and presentation of papers/reports and analysis of data.

Skills and Knowledge:

• Excellent problem solver.
• Highly resilient and able to work at a pace and manage competing priorities.
• Highly numerate and excellent analytical skills.
• Excellent communication skills (both verbal and written) to both financial and non-financial individuals.
• High degree of IT literacy.
• Ability to influence senior stakeholders.
• Ability to both adapt existing and develop new quality, operational and financial models.
• An understanding of all relevant health and social care legislation and regulatory frameworks
• Fluent on the policy context of the care sector

Values and Attitudes:

• Commitment to Public Service values (the Nolan Principals) and principles and the values of Our Client
• Passion for making a positive difference in the lives of others
• Commitment to the vision for social care as set out by Social Care Future and the Making It Real Framework from Think Local Act Personal.
• Understanding of how co-production can change the way the organisation thinks and works by involving people with lived experience, staff and other stakeholders in decision making in a meaningful way.

Qualifications & Training:

• A professional qualification in a relevant field e.g. health, social care, regulations, operations,
• Registration member of a relevant professional body.
• Demonstrable continuous professional development with relevant managerial or professional body.

Other:

• Car driver with full license.
• Ability to travel across the North West and wider.
• Expectation to be in services at least 2 days per week.
• Participate in Level 3 on-call rota

We have an exciting opportunity for an experienced and ambitious clinical professional to join the Chief Nurse directorate and professional leads in the leadership and provision of clinical expertise in quality improvement (QI) and transformation.

We are looking for an inspiring, motivated, and innovative individual who will lead collaboration across the Trust in the development of a culture of continuous quality improvement. The post-holder will possess expertise in quality improvement frameworks for example Six Sigma and Model for Improvement, transformational leadership and change management.

About SMMT Industry Forum

At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact.

We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That’s why we’re committed to hiring exceptional people who share our passion for quality, integrity, and results.

SMMT Industry Forum is looking for a Quality Management professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas: Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level in the automotive sector.

In this role, you’ll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector.

If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we’d love to hear from you.

This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location.

The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum.

Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual

Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc.

Key Responsibilities:

• Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments
• Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor.
• Supporting the continuous development of training materials and service offerings
• Playing an active role in customer relationship management and lead development
• Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs

Requirements:

Candidates must be able to demonstrate the following skills and competencies:

• Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more
• Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction
• Understanding and knowledge of the automotive process approach to auditing
• Relevant experience in the automotive sector
• Ability to lead and work with teams, building relationships at all levels within an organisation
• Excellent presentation skills
• Strong customer focus with a track record of delivering improved performance
• Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact
• A strong team-playing ethos seeking to get involved in all aspects of the business, including internal development
• Excellent numeracy and literacy skills
• Industrial management experience
• Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent

Desirable Requirements:

The following skills and competencies would be beneficial:

• Previous consulting or training experience within a large organization or a consulting practice
• Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking.

Training and Development

No matter your experience or background, you’ll get dedicated support when you join. With an induction and the business's support, you’ll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won’t be on your own – you’ll be a part of a community dedicated to your development.

Rewards and Benefits

• 25 Days Annual Leave and additional days for public and privileged holidays.
• Car Allowance
• Opportunities to be recognised through our employee recognition scheme
• Opportunities to hybrid working, subject to business needs
• Excellent pension scheme
• Cycle to work scheme
• Parental and adoption leave

Culture and Working Environment

As part of our team, you’ll discover an inclusive workplace that’s welcoming, supportive and encouraging. You’ll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we’ve got a range of growing affinity groups. For example:

• Ethnic Minority and gender equality networks
• Groups supporting wellbeing, mental health, neurodiversity and disability
• Women’s and Men’s Networks
• Faith/No Faith communities for staff to come together
• LGBTQ+ support networks

You’ll also find a variety of social groups to help you settle in and connect with people with similar interests.

Before You Apply

Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously.

Equal Opportunities

SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

We’re Disability Confident

SMMT Industry Forum are proud to have achieved Committed status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation.

Eligibility Criteria

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual’s nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

About SMMT Industry Forum

At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact.

We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That's why we're committed to hiring exceptional people who share our passion for quality, integrity, and results.

SMMT Industry Forum is looking for
a Quality Management
professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas:
Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level
in the
automotive
sector.

In this role, you'll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector.

If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we'd love to hear from you.

This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location.

The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum.

Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual

Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc.

Key Responsibilities:

• Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments
• Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor.
• Supporting the continuous development of training materials and service offerings
• Playing an active role in customer relationship management and lead development
• Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs

Requirements:

Candidates must be able to demonstrate the following skills and competencies:

• Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more
• Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction
• Understanding and knowledge of the automotive process approach to auditing
• Relevant experience in the automotive sector
• Ability to lead and work with teams, building relationships at all levels within an organisation
• Excellent presentation skills
• Strong customer focus with a track record of delivering improved performance
• Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact
• A strong team-playing ethos seeking to get involved in all aspects of the business, including internal development
• Excellent numeracy and literacy skills
• Industrial management experience
• Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent

Desirable Requirements:

The following skills and competencies would be beneficial:

• Previous consulting or training experience within a large organization or a consulting practice
• Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking.

Training and Development

No matter your experience or background, you'll get dedicated support when you join. With an induction and the business's support, you'll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won't be on your own – you'll be a part of a community dedicated to your development.

Rewards and Benefits

• 25 Days Annual Leave and additional days for public and privileged holidays.
• Car Allowance
• Opportunities to be recognised through our employee recognition scheme
• Opportunities to hybrid working, subject to business needs
• Excellent pension scheme
• Cycle to work scheme
• Parental and adoption leave

Culture and Working Environment

As part of our team, you'll discover an inclusive workplace that's welcoming, supportive and encouraging. You'll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we've got a range of growing affinity groups. For example:

• Ethnic Minority and gender equality networks
• Groups supporting wellbeing, mental health, neurodiversity and disability
• Women's and Men's Networks
• Faith/No Faith communities for staff to come together
• LGBTQ+ support networks

You'll also find a variety of social groups to help you settle in and connect with people with similar interests.

Before You Apply

Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously.

Equal Opportunities

SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

We're Disability Confident

SMMT Industry Forum are proud to have achieved Committed status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation.

Eligibility Criteria

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual's nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

About SMMT Industry Forum

At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact.

We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That’s why we’re committed to hiring exceptional people who share our passion for quality, integrity, and results.

SMMT Industry Forum is looking for a Quality Management professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas: Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level in the automotive sector.

In this role, you’ll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector.

If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we’d love to hear from you.

This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location.

The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum.

Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual

Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc.

Key Responsibilities:

• Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments
• Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor.
• Supporting the continuous development of training materials and service offerings
• Playing an active role in customer relationship management and lead development
• Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs

Requirements:

Candidates must be able to demonstrate the following skills and competencies:

• Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more
• Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction
• Understanding and knowledge of the automotive process approach to auditing
• Relevant experience in the automotive sector
• Ability to lead and work with teams, building relationships at all levels within an organisation
• Excellent presentation skills
• Strong customer focus with a track record of delivering improved performance
• Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact
• A strong team-playing ethos seeking to get involved in all aspects of the business, including internal development
• Excellent numeracy and literacy skills
• Industrial management experience
• Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent

Desirable Requirements:

The following skills and competencies would be beneficial:

• Previous consulting or training experience within a large organization or a consulting practice
• Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking.

Training and Development

No matter your experience or background, you’ll get dedicated support when you join. With an induction and the business's support, you’ll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won’t be on your own – you’ll be a part of a community dedicated to your development.

Rewards and Benefits

• 25 Days Annual Leave and additional days for public and privileged holidays.
• Car Allowance
• Opportunities to be recognised through our employee recognition scheme
• Opportunities to hybrid working, subject to business needs
• Excellent pension scheme
• Cycle to work scheme
• Parental and adoption leave

Culture and Working Environment

As part of our team, you’ll discover an inclusive workplace that’s welcoming, supportive and encouraging. You’ll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we’ve got a range of growing affinity groups. For example:

• Ethnic Minority and gender equality networks
• Groups supporting wellbeing, mental health, neurodiversity and disability
• Women’s and Men’s Networks
• Faith/No Faith communities for staff to come together
• LGBTQ+ support networks

You’ll also find a variety of social groups to help you settle in and connect with people with similar interests.

Before You Apply

Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously.

Equal Opportunities

SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

We’re Disability Confident

SMMT Industry Forum are proud to have achieved Committed status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation.

Eligibility Criteria

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual’s nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

THE COMPANY

Coveris pride ourselves on being an innovative company focusing on creating high performance packaging for everyday products. As a leading global packing company, Coveris is committed to providing solutions that enhance the safety, quality and convenience of products that we use every day.

JOB SPECIFICATION

We are recruiting for a Quality & Product Safety Improvement Officer to work at our Louth site promote a culture of continuous improvement throughout the business by driving and supporting initiatives across all departments using key skills such as auditing, training and continuous improvement techniques across the site.

PRINCIPAL ACCOUNTABILITES

• Support our data-based quality improvement projects and provide training where required
• Participate in customer and third-party accreditation audits
• Conduct internal audits to a high standard
• Provide guidance on all product specifications and quality issues.
• Manage the internal and external complaints process ensuring all non-conformances are actioned
• Support the HACCP team and other quality teams to drive improvements in our operational processes.
• Calibrate and maintain all QC equipment and areas

CANDIDATE SPECIFICATION

• Computer literate and willing to learn new systems.
• Effective time management skills and be able to prioritise workload
• Excellent communication and written skills
• Confident, enthusiastic with an excellent attention to detail
• Organised and calm under pressure.
• Proven experience of internal auditing (preferred)
• Previous experience in a quality related role (preferred)
• Experience of working within a manufacturing environment.
• Minimum of Grade 5 GCSE in English and Maths and much more.

Working in supportive and dynamic teams, we provide training on all aspects of the role and thrive on watching our employees grow.

As well as competitive salaries and a dedicated workforce, Coveris pride ourselves on looking after our staff and ensuring a good benefits package for each employee including Life Assurance, Sports and Social Clubs plus much more.

Job Type: Full-time

Pay: From £27,500.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Health & wellbeing programme
• Life insurance
• On-site parking
• Sick pay

Ability to commute/relocate:

• Louth LN11 0AX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

We are looking for Quality Management Systems Lead to become a key member of the Regulatory & Quality team driving a positive quality culture across the UKI Industrial Gases business to maintain all ISO certifications and accreditations.

This diverse role involves the development of the Air Products Management System and the implementation of innovative solutions to provide continuous improvement whilst working with cross function teams to improve efficiency.

The Quality Management Systems Lead is a supporting role to the UKI operational team reporting to the EU Quality Manager. The role supports and develops the management systems to comply with the global ISO 9001 certification plus the additional certifications held by the UKI Operations team e.g., ISO 13485, ISO/FSSC 22000, ISO 17020, ISO 26000.

The role requires attention to detail, knowledge of management systems, operational/technical knowledge and a high-level of flexibility to transfer knowledge to all parts of the UKI Industrial Gases business. Good interpersonal and influencing skills will enable strong change management to drive strategic and risk-based improvements.

What will you do?

• Delivering a ‘quality’ operation, fully compliant with local legislations, Air Products corporate standards and relevant ISO standards including any specific management systems responsibilities as per issued authorisation letters. Minimising any risk to employees, members of the public or the environment.

• The individual will be self-motivated, and empowered to plan their daily activities while acting in an appropriate manner and comply with Air Products internal standards.

• Work across cross functional teams to build and embed a quality culture in our daily activities. The individual will lead the teams in internal and external audits, which are required to maintain our multiple quality certifications and fundamental to our ability to supply product in the marketplace.

• Challenge the Operational teams to meet our customer quality expectations and address complex issues by conducting root cause analysis and implement actions to non-conformances and complaints. On highly complex incidents the individual will use their skills to facilitate and lead investigations.

• Lead cross functional teams in quality focused meetings, ensure key topics are discussed and resolutions agreed with defined timelines and work with the relevant managers to ensure actions are completed.

• Monitor and analyze trends from quality KPIs, identify and escalate business risks by applying risk assessment techniques e.g., FMEA, HACCP. Individual is empowered to work across multi discipline teams to implement innovative solutions to mitigate the risks

What are we looking for?

• Preferrable degree qualified in an engineering/science/business discipline.
• Auditor training (preferrable Lead auditor in ISO 9001)
• Continuous Improvement Awareness e.g., Six Sigma
• Valid driver’s license
• Chartered Engineer or Charter Quality Professional and member of relevant Institution
• IOSH/CITB
• Experience in a Quality Systems Role or Operational Management Role.
• The knowledge and skills to implement Quality related programs that ensure product and service continually meet customer requirements.
• Able to form good working relationships across the whole business and influence individuals to deliver the desired results.
• Strong written communication skills.
• Be able to work remotely and able to travel.
• Self-motivated independent worker.
• IT literate with experience of Computer Management Systems and Microsoft Office.