1,030 Quality Management jobs in the United Kingdom

About SMMT Industry Forum

At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact.

We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That's why we're committed to hiring exceptional people who share our passion for quality, integrity, and results.

SMMT Industry Forum is looking for
a Quality Management
professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas:
Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level
in the
automotive
sector.

In this role, you'll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector.

If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we'd love to hear from you.

This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location.

The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum.

Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual

Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc.

Key Responsibilities:

• Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments
• Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor.
• Supporting the continuous development of training materials and service offerings
• Playing an active role in customer relationship management and lead development
• Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs

Requirements:

Candidates must be able to demonstrate the following skills and competencies:

• Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more
• Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction
• Understanding and knowledge of the automotive process approach to auditing
• Relevant experience in the automotive sector
• Ability to lead and work with teams, building relationships at all levels within an organisation
• Excellent presentation skills
• Strong customer focus with a track record of delivering improved performance
• Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact
• A strong team-playing ethos seeking to get involved in all aspects of the business, including internal development
• Excellent numeracy and literacy skills
• Industrial management experience
• Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent

Desirable Requirements:

The following skills and competencies would be beneficial:

• Previous consulting or training experience within a large organization or a consulting practice
• Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking.

Training and Development

No matter your experience or background, you'll get dedicated support when you join. With an induction and the business's support, you'll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won't be on your own – you'll be a part of a community dedicated to your development.

Rewards and Benefits

• 25 Days Annual Leave and additional days for public and privileged holidays.
• Car Allowance
• Opportunities to be recognised through our employee recognition scheme
• Opportunities to hybrid working, subject to business needs
• Excellent pension scheme
• Cycle to work scheme
• Parental and adoption leave

Culture and Working Environment

As part of our team, you'll discover an inclusive workplace that's welcoming, supportive and encouraging. You'll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we've got a range of growing affinity groups. For example:

• Ethnic Minority and gender equality networks
• Groups supporting wellbeing, mental health, neurodiversity and disability
• Women's and Men's Networks
• Faith/No Faith communities for staff to come together
• LGBTQ+ support networks

You'll also find a variety of social groups to help you settle in and connect with people with similar interests.

Before You Apply

Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously.

Equal Opportunities

SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

We're Disability Confident

SMMT Industry Forum are proud to have achieved Committed status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation.

Eligibility Criteria

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual's nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

About SMMT Industry Forum

At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact.

We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That’s why we’re committed to hiring exceptional people who share our passion for quality, integrity, and results.

SMMT Industry Forum is looking for a Quality Management professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas: Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level in the automotive sector.

In this role, you’ll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector.

If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we’d love to hear from you.

This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location.

The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum.

Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual

Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc.

Key Responsibilities:

• Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments
• Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor.
• Supporting the continuous development of training materials and service offerings
• Playing an active role in customer relationship management and lead development
• Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs

Requirements:

Candidates must be able to demonstrate the following skills and competencies:

• Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more
• Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction
• Understanding and knowledge of the automotive process approach to auditing
• Relevant experience in the automotive sector
• Ability to lead and work with teams, building relationships at all levels within an organisation
• Excellent presentation skills
• Strong customer focus with a track record of delivering improved performance
• Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact
• A strong team-playing ethos seeking to get involved in all aspects of the business, including internal development
• Excellent numeracy and literacy skills
• Industrial management experience
• Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent

Desirable Requirements:

The following skills and competencies would be beneficial:

• Previous consulting or training experience within a large organization or a consulting practice
• Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking.

Training and Development

No matter your experience or background, you’ll get dedicated support when you join. With an induction and the business's support, you’ll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won’t be on your own – you’ll be a part of a community dedicated to your development.

Rewards and Benefits

• 25 Days Annual Leave and additional days for public and privileged holidays.
• Car Allowance
• Opportunities to be recognised through our employee recognition scheme
• Opportunities to hybrid working, subject to business needs
• Excellent pension scheme
• Cycle to work scheme
• Parental and adoption leave

Culture and Working Environment

As part of our team, you’ll discover an inclusive workplace that’s welcoming, supportive and encouraging. You’ll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we’ve got a range of growing affinity groups. For example:

• Ethnic Minority and gender equality networks
• Groups supporting wellbeing, mental health, neurodiversity and disability
• Women’s and Men’s Networks
• Faith/No Faith communities for staff to come together
• LGBTQ+ support networks

You’ll also find a variety of social groups to help you settle in and connect with people with similar interests.

Before You Apply

Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously.

Equal Opportunities

SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

We’re Disability Confident

SMMT Industry Forum are proud to have achieved Committed status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation.

Eligibility Criteria

We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual’s nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

We are looking for Quality Management Systems Lead to become a key member of the Regulatory & Quality team driving a positive quality culture across the UKI Industrial Gases business to maintain all ISO certifications and accreditations.

This diverse role involves the development of the Air Products Management System and the implementation of innovative solutions to provide continuous improvement whilst working with cross function teams to improve efficiency.

The Quality Management Systems Lead is a supporting role to the UKI operational team reporting to the EU Quality Manager. The role supports and develops the management systems to comply with the global ISO 9001 certification plus the additional certifications held by the UKI Operations team e.g., ISO 13485, ISO/FSSC 22000, ISO 17020, ISO 26000.

The role requires attention to detail, knowledge of management systems, operational/technical knowledge and a high-level of flexibility to transfer knowledge to all parts of the UKI Industrial Gases business. Good interpersonal and influencing skills will enable strong change management to drive strategic and risk-based improvements.

What will you do?

• Delivering a ‘quality’ operation, fully compliant with local legislations, Air Products corporate standards and relevant ISO standards including any specific management systems responsibilities as per issued authorisation letters. Minimising any risk to employees, members of the public or the environment.

• The individual will be self-motivated, and empowered to plan their daily activities while acting in an appropriate manner and comply with Air Products internal standards.

• Work across cross functional teams to build and embed a quality culture in our daily activities. The individual will lead the teams in internal and external audits, which are required to maintain our multiple quality certifications and fundamental to our ability to supply product in the marketplace.

• Challenge the Operational teams to meet our customer quality expectations and address complex issues by conducting root cause analysis and implement actions to non-conformances and complaints. On highly complex incidents the individual will use their skills to facilitate and lead investigations.

• Lead cross functional teams in quality focused meetings, ensure key topics are discussed and resolutions agreed with defined timelines and work with the relevant managers to ensure actions are completed.

• Monitor and analyze trends from quality KPIs, identify and escalate business risks by applying risk assessment techniques e.g., FMEA, HACCP. Individual is empowered to work across multi discipline teams to implement innovative solutions to mitigate the risks

What are we looking for?

• Preferrable degree qualified in an engineering/science/business discipline.
• Auditor training (preferrable Lead auditor in ISO 9001)
• Continuous Improvement Awareness e.g., Six Sigma
• Valid driver’s license
• Chartered Engineer or Charter Quality Professional and member of relevant Institution
• IOSH/CITB
• Experience in a Quality Systems Role or Operational Management Role.
• The knowledge and skills to implement Quality related programs that ensure product and service continually meet customer requirements.
• Able to form good working relationships across the whole business and influence individuals to deliver the desired results.
• Strong written communication skills.
• Be able to work remotely and able to travel.
• Self-motivated independent worker.
• IT literate with experience of Computer Management Systems and Microsoft Office.

At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.

About The Team:

Our Audit Quality Support Team plays a vital role in maintaining and enhancing the quality of audits across Forvis Mazars in the UK. The team provides technical expertise and strategic support to audit teams throughout the firm, ensuring consistency, compliance, and excellence in our audit delivery.

We support client-facing teams through a wide range of services, including:

• Responding to complex technical audit enquiries
• Developing and maintaining firm-wide audit methodology
• Performing internal quality reviews and thematic inspections

The team also includes our System of Quality Management (SoQM) function, which is responsible for delivering the firm's obligations under ISQM (UK) 1 and ensuring our system of quality management remains robust and effective.

As an Audit Senior Manager (SNM), you will work closely with both audit and central teams to champion quality and embed a high-performance culture throughout the service line, and support the senior leadership team including Partners, and contribute to the strategic development of the AQST practice.

What You'll Do:

• Quality Management Delivery – Support the implementation and embedding of a culture of high audit quality across the firm by strengthening the firm's System of Quality Management (SoQM).

• ISQM (UK) 1 Compliance – Contribute to the delivery of the firm's ISQM (UK) 1 monitoring, testing, and evaluation programme, including control testing, documentation, and remediation tracking.
• Control Design & Review – Assist in the design and implementation of new or revised quality controls, identify control gaps, and support remediation processes.
• Data & Insight – Use software tools to map and analyse objectives, risks, and controls; maintain relevant documentation and support ongoing process improvement.
• Stakeholder Engagement – Communicate regularly with key internal stakeholders on control processes, findings from monitoring activities, and improvement initiatives.
• Cross-Team Collaboration – Work closely with other quality-related teams (e.g. Methodology, RCA, Learning & Development) to deliver a coordinated response to audit quality initiatives.
• Reporting & Communication – Prepare reports and analysis for leadership, summarising key findings and recommendations from monitoring activities and thematic reviews.
• Innovation & Efficiency – Champion continuous improvement, suggesting enhancements to quality processes and supporting digital automation initiatives.
• Firmwide Contribution – Act as an ambassador for audit quality, helping embed a culture of high performance and quality across the audit service line.

What You'll Bring: 

• Qualification – Professionally qualified (ACA / CA / ACCA or equivalent).

• Audit Experience – Strong background in audit or professional services; familiarity with ISQM (UK) 1 requirements is desirable but not essential.
• Technical Proficiency – Good working knowledge of Microsoft Office applications (especially Excel), SharePoint, and comfort working with a range of technologies and systems.
• Organisational Skills – Strong project management and organisational capabilities, with the ability to prioritise effectively and meet deadlines across multiple tasks.
• Communication – Clear and professional communication skills, both written and verbal, with the ability to engage confidently with colleagues at all levels.
• Team Player – Collaborative, adaptable, and approachable with a proactive mindset and a commitment to continuous learning and improvement.
• Confidentiality – Able to handle sensitive information with discretion and professionalism.
• Values-Driven – Demonstrates behaviours aligned with Forvis Mazars' values and contributes positively to team culture and firm-wide initiatives.

What We Offer:

Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.

We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive.

Salaries & Benefits:

At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts.

You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive?

Location:

Various – This role can be based in Birmingham Office , Bristol Office , Leeds Office , London Office , Manchester Office , Milton Keynes Office or Sutton Office

Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!

At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.

About The Team:

Our Audit Quality Support Team plays a vital role in maintaining and enhancing the quality of audits across Forvis Mazars in the UK. The team provides technical expertise and strategic support to audit teams throughout the firm, ensuring consistency, compliance, and excellence in our audit delivery.

We support client-facing teams through a wide range of services, including:

• Responding to complex technical audit enquiries
• Developing and maintaining firm-wide audit methodology
• Performing internal quality reviews and thematic inspections

The team also includes our System of Quality Management (SoQM) function, which is responsible for delivering the firm's obligations under ISQM (UK) 1 and ensuring our system of quality management remains robust and effective.

As an Audit Senior Manager (SNM), you will work closely with both audit and central teams to champion quality and embed a high-performance culture throughout the service line, and support the senior leadership team including Partners, and contribute to the strategic development of the AQST practice.

What You'll Do:

• Quality Management Delivery – Support the implementation and embedding of a culture of high audit quality across the firm by strengthening the firm's System of Quality Management (SoQM).

• ISQM (UK) 1 Compliance – Contribute to the delivery of the firm's ISQM (UK) 1 monitoring, testing, and evaluation programme, including control testing, documentation, and remediation tracking.
• Control Design & Review – Assist in the design and implementation of new or revised quality controls, identify control gaps, and support remediation processes.
• Data & Insight – Use software tools to map and analyse objectives, risks, and controls; maintain relevant documentation and support ongoing process improvement.
• Stakeholder Engagement – Communicate regularly with key internal stakeholders on control processes, findings from monitoring activities, and improvement initiatives.
• Cross-Team Collaboration – Work closely with other quality-related teams (e.g. Methodology, RCA, Learning & Development) to deliver a coordinated response to audit quality initiatives.
• Reporting & Communication – Prepare reports and analysis for leadership, summarising key findings and recommendations from monitoring activities and thematic reviews.
• Innovation & Efficiency – Champion continuous improvement, suggesting enhancements to quality processes and supporting digital automation initiatives.
• Firmwide Contribution – Act as an ambassador for audit quality, helping embed a culture of high performance and quality across the audit service line.

What You'll Bring: 

• Qualification – Professionally qualified (ACA / CA / ACCA or equivalent).

• Audit Experience – Strong background in audit or professional services; familiarity with ISQM (UK) 1 requirements is desirable but not essential.
• Technical Proficiency – Good working knowledge of Microsoft Office applications (especially Excel), SharePoint, and comfort working with a range of technologies and systems.
• Organisational Skills – Strong project management and organisational capabilities, with the ability to prioritise effectively and meet deadlines across multiple tasks.
• Communication – Clear and professional communication skills, both written and verbal, with the ability to engage confidently with colleagues at all levels.
• Team Player – Collaborative, adaptable, and approachable with a proactive mindset and a commitment to continuous learning and improvement.
• Confidentiality – Able to handle sensitive information with discretion and professionalism.
• Values-Driven – Demonstrates behaviours aligned with Forvis Mazars' values and contributes positively to team culture and firm-wide initiatives.

What We Offer:

Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.

We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive.

Salaries & Benefits:

At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts.

You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive?

Location:

Various – This role can be based in Birmingham Office , Bristol Office , Leeds Office , London Office , Manchester Office , Milton Keynes Office or Sutton Office

Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!

• Responding to complex technical audit enquiries
• Developing and maintaining firm-wide audit methodology
• Performing internal quality reviews and thematic inspections

• Quality Management Delivery – Support the implementation and embedding of a culture of high audit quality across the firm by strengthening the firm's System of Quality Management (SoQM).

• ISQM (UK) 1 Compliance – Contribute to the delivery of the firm's ISQM (UK) 1 monitoring, testing, and evaluation programme, including control testing, documentation, and remediation tracking.
• Control Design & Review – Assist in the design and implementation of new or revised quality controls, identify control gaps, and support remediation processes.
• Data & Insight – Use software tools to map and analyse objectives, risks, and controls; maintain relevant documentation and support ongoing process improvement.
• Stakeholder Engagement – Communicate regularly with key internal stakeholders on control processes, findings from monitoring activities, and improvement initiatives.
• Cross-Team Collaboration – Work closely with other quality-related teams (e.g. Methodology, RCA, Learning & Development) to deliver a coordinated response to audit quality initiatives.
• Reporting & Communication – Prepare reports and analysis for leadership, summarising key findings and recommendations from monitoring activities and thematic reviews.
• Innovation & Efficiency – Champion continuous improvement, suggesting enhancements to quality processes and supporting digital automation initiatives.
• Firmwide Contribution – Act as an ambassador for audit quality, helping embed a culture of high performance and quality across the audit service line.

• Qualification – Professionally qualified (ACA / CA / ACCA or equivalent).

• Audit Experience – Strong background in audit or professional services; familiarity with ISQM (UK) 1 requirements is desirable but not essential.
• Technical Proficiency – Good working knowledge of Microsoft Office applications (especially Excel), SharePoint, and comfort working with a range of technologies and systems.
• Organisational Skills – Strong project management and organisational capabilities, with the ability to prioritise effectively and meet deadlines across multiple tasks.
• Communication – Clear and professional communication skills, both written and verbal, with the ability to engage confidently with colleagues at all levels.
• Team Player – Collaborative, adaptable, and approachable with a proactive mindset and a commitment to continuous learning and improvement.
• Confidentiality – Able to handle sensitive information with discretion and professionalism.
• Values-Driven – Demonstrates behaviours aligned with Forvis Mazars' values and contributes positively to team culture and firm-wide initiatives.

• Audit Quality Support - SOQM Team - Senior Manager - JD.pdf (141.81 KB)

Lead Quality Inspector (Quality Management Progression)

£28,000 - £34,000 + Technical Career Progression + Private Pension + Early finish on Fridays

Factory based, Commutable from Bath, Bristol, Swindon, Street, Trowbridge, Devizes and Surrounding Areas

Are you a Quality driven individual with any background in quality engineering aspiring to progress into Quality Management through mentorship and t.

ZIPC1_UKTJ

• Provide guidance and best practices to drive awareness and understanding of the technology risk and controls framework, specifically focusing on quality management and controls challenges.
• Serve as a Controls-focused escalation Subject Matter Expert (SME) for customers and the CTC Service Desk, addressing complex queries and providing expert advice on control-related issues.
• Lead quality assessments and control reviews to identify risks and ensure compliance with organizational standards.
• Collaborate with cross-functional teams to ensure the accuracy and relevance of quality management processes and controls.
• Enhance the Quality Assurance/Quality Control (QA/QC) processes of the CTC Service Desk, implementing best practices to improve service delivery and customer satisfaction.
• Develop and implement governance frameworks for quality assurance and control processes.
• Monitor and evaluate the effectiveness of quality management initiatives, making recommendations for continuous improvement.
• Provide training and support to stakeholders on quality management processes and tools, including best practices for control implementation.
• Stay updated on industry trends and emerging technologies in quality management, controls and cybersecurity.

• Experience : In technology risk management, quality management, or controls.
• Analytical Skills : Ability to analyze quality from a risk and governance perspective, identifying gaps and improvement opportunities.
• Technical Proficiency : Familiarity with quality management systems, control frameworks, and integration techniques.
• Project Management : Strong organizational skills with the ability to manage multiple tasks and priorities, focusing on risk reduction.
• Cybersecurity Knowledge : Strong understanding of cybersecurity principles and practices as they relate to quality management.
• Agile Methodologies : Familiarity with Agile methodologies and the Scrum framework.
• Customer Service Experience : Understanding of how quality management adds value to self-service and operational process.
• Communication Skills : Excellent communication and collaboration skills, with the ability to represent governance forums effectively.

• Certifications : Relevant certifications such as Six Sigma, Quality Management Professional (QMP), or similar are a plus.