2 Rail Operations jobs in the United Kingdom
Network Operations Business Support - Rail Operations Centre (ROC Three Bridges)
Posted 2 days ago
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Job Description
In this role you will provide high quality administrative support to the Network Operations Team of around 150 people based across, Three Bridges Rail Operating Centre, Victoria Control Point and York Rail Operating Centre. You will be responsible for producing and managing weekly rosters for the Network Operations Team, payroll returns, updating HR systems and ensure key information is available for Control Managers. As well as assisting the Office Manager with other duties that are required.
The following skills are required to perform this role:-
Skills:
- Time Management - Able to organise and plan how to divide your time on specific tasks in an efficient manner.
- Organisational Skills - Meeting deadlines and managing responsibilities effectively.
- Discretion and handling of confidential documentation.
- Accurate note & minute taking.
- Self Motivation and Resilience - The ability to cope with and rise to everyday challenges and to see past problems and find fulfilment in resolving issues.
- Conscientious - Is able to work diligently, with a positive attitude and be willing to take responsibility for their own actions.
- Attention Management - Can focus on details when needed and identify unusual or unexpected occurrences in control tasks or on the network.
- Interpersonal Relationships - Collaborating effectively with others to achieve common goals, addressing issues and finding solutions constructively.
- Multi-tasking - Successfully carrying out more than one task at a time and the prioritisation of demands on the basis of information coming from a number of different sources and switching between activities.
- Controlled Under Pressure - Able to act quickly and decisively in an emergency and other pressurised situations and to maintain the same quality of behaviour and performance.
- Planning and Decision Making - Anticipate future needs, set goals and reach mutually beneficial agreements.
- Communication & Engagement - Clear and concise verbal and written communication and able to speak professionally and confidentially to staff at all levels
- Willingness and Ability to Learn - The ability and motivation to be trained, retain information, apply it in the work environment and learn and develop on the job.
- Problem Solving - Identifying and solving issues effectively.
- Professional Behaviours - Exhibit professionalism by treating everyone with respect, project a positive attitude and commit to championing diversity and inclusion in the workplace.
Operations Manager - Rail
Posted today
Job Viewed
Job Description
Midlands-based (Coventry to Preston patch)
c. £55,000 + Car Allowance + Benefits (including free First Class rail travel)
A leading Soft Facilities Management provider is seeking an experienced Operations Manager to take ownership of a key national rail cleaning contract. This role comes at a pivotal time, following the retirement of a long-standing manager, and offers the chance to oversee and further develop a £m contract with significant growth potential.
About the ContractSector : Rail – Soft FM
Coverage : London Euston to Edinburgh (majority of work between Coventry and Preston )
Sites : 16 primary stations and 9 First Class lounges
Current Value : £7 illion (with expansion opportunities)
Team : Direct line management of ~120 employed staff
Note: No agency staff permitted on this account
Full operational responsibility for delivery of cleaning services across the contract
Lead, manage and motivate a large, multi-site team across the Midlands rail network
Ensure compliance with service level agreements (SLAs) and safety standards
Manage budgets, resource planning, and performance reporting
Drive continuous improvement and identify opportunities for contract growth
Liaise closely with client stakeholders and internal support functions
Maintain high levels of employee engagement and operational excellence
Strong background in Soft FM / Rail / Transport cleaning operations
Proven experience managing large-scale teams across multiple sites
Excellent leadership, communication, and organisational skills
Commercially aware with ability to manage budgets and drive efficiencies
Able to travel frequently across the contract patch
Comfortable working in a regulated, customer-facing environment
Salary : circa 5,000
Car Allowance
Benefits : including free First Class rail travel across the network
Company pension, holidays, and additional perks
This role is Midlands-based , ideally located for travel between Coventry and Preston . Regular travel across the network is required.
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