5 Ramp Agent jobs in the United Kingdom

Farnborough Airport Limited (FAL) is Europe’s leading business aviation airport and the home of British aviation. FAL handles approximately a third of London’s business aviation traffic and is the largest in the UK. FAL owns and operates both the airport and the Fixed Base Operator (FBO) facilities, making its integrated operations unique to the market. FAL has an iconic, state of the art infrastructure which is tailored to business aviation and focussed on delivering a world class customer experience. Over the years, FAL has been consistently recognised as the best FBO in Europe.

FAL operates alongside the Aviator Hampshire Hotel, a luxury hotel located on the perimeter of the airport and one of the best hotels in the area. Both companies are jointly owned by Macquarie Asset Management (MAM). MAM is one of the largest infrastructure investors in the world and has an extensive track record in airport investment and ownership. From a leadership and business perspective, FAL and the Aviator Hampshire Hotel are managed together as a Group.

Farnborough Airport limited is an equal opportunities employer, promoting diversity and inclusion throughout the organisation.

About the role

Farnborough Airport Limited is looking to recruit an Airport Operations Officer to work as part of the larger Operations function.

Within this role you will work as part of a team to:

• Ensure prompt and accurate responses to all handling requests.
• Coordinate the daily movement schedule for the airport, to ensure optimum use of the operational day while remaining within regulative constraints.
• Ensure relevant regulations are followed and upheld at all times.
• Apply a strong attention to detail in sorting, collating, and transferring information into the FBO’s computer system.
• Review any requirements and requests from Operators / Crews and action accordingly.
• Communicate with incoming and outgoing aircraft and provide all services promptly as requested.
• Provide a safe, fast, and efficient handling of all aircraft movements through the airport.
• Execute clients’ requests including third-party bookings with great attention to detail and without delay (hotel, catering, transport etc.).
• Liaise with all Operators to deliver the highest standards of personalised service without delay to passengers.
• Communicate effectively with internal and external stakeholders on relevant flight requests.
• Act as the first point of contact for the Crew, representing the airports high standards at all times.
• Maintain a high level of professional services and attention to detail in all tasks.
• Consistently demonstrate and encourage others to adhere to the company values of Proud, Passionate, Ambition and Together in your day-to-day role.
• Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible.
• Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, and reporting channels to ensure all work is carried out safely and to the highest standards, including but not limited to:
• Health & Safety, Occupational Health & Safety, Compliance and Environmental standards / legislation.
• Aerodrome license and CAA standards.
• Appropriate Workplace Behaviour, UK Modern Slavery and General Data Protection & Retention (GDPR) Policies.
• Support the team with adhoc activities/tasks as reasonably requested.

About you

Essential

• Evidence of right to work in the UK.
• Full 5-year employment/educational history required (with no unaccounted-for gaps).
• Must be able to obtain a clear Criminal Record Check (CRC) certificate to the required security clearance level for this role.
• Strong administration and organisational skills.
• High attention to detail and level of accuracy.
• Excellent written and oral communication skills.
• Customer focus.
• Ability to work shifts, including weekends.
• An interest in aviation.
• Proficient in the use of Microsoft Office.
• Must be able to work as part of a team.
• Able to deal with unexpected situations in a calm and logical way.
• Multitasker – able to effectively prioritise work to balance multiple tasks in a fast-paced environment.
• Proactive – shows initiative and thinks ahead to take action.

Desirable

• Previous experience in a similar Aviation, Operational or Customer Service role.

What we can offer you

• Competitive salary
• 25 days holiday per annum (pro-rata), plus statutory public holidays
• Workplace pension scheme with enhanced employer contributions
• Life assurance
• Access to medical plan including a range of private treatments (after probation period)
• Company sick pay scheme
• Electric vehicle scheme (after 9 months of employment)
• Sustainable travel scheme
• Annual complimentary bike maintenance
• Free onsite parking
• Cycle to work scheme
• Access to an Employee Assistance programme and helpline
• Discount on accommodation at affiliated hotel
• Discount on food/beverage at affiliated pub
• You will also get all kinds of other great perks, like social events and special employee offers

Assistant Manager – Food & Beverage – Airport Terminal Operation

£35,000 + benefits | Essex

If you’re after a typical hospitality job, this isn’t it.

This is a full-throttle, fast-paced F&B leadership role in a unique environment – one that never sleeps. Think lounges, café bars, restaurants and grab-and-go all under one roof, serving thousands of passengers every day.

The job? Overseeing day-to-day F&B operations across the terminal. Rota management, stock control, P&L, colleague development, standards, compliance – it’s yours. You’ll lead from the front, roll your sleeves up when needed, and coach a team to deliver a brilliant experience on every shift. Working with a powerhouse of Head of F&B, this is a huge opportunity to learn from the best and with an injection of investment this role will organically grow.

Please note this role include early mornings, lates, weekends and bank holidays – because that’s when the airport runs, and this team keeps it moving – you ideally need to be a short commute away.

What you’ll need:

• Understand high volume and have worked across Café, restaurant and pubs ideally.
• Hands-on knowledge of FOH and BOH operations
• Experience managing KPIs and budgets – and success in delivering the deliverables
• Strong people skills – enjoy delegating and empowering
• Ambitious and a hunger to learn
• Guest focused and comfortable working int an entrepreneurial business

If this sounds like you please drop me a CV -

Location: Gatwick Area (RH11 0QB)
Hours: 4 on, 4 off – 6pm to 6am
Salary: £35,000 – £38,000 per year

Please Note:
A full UK driving licence is essential for this role due to the nature of site access and vehicle movements.

Lead the Night Shift at One of the UK's Busiest Airport Car Parks

We're hiring a proactive and experienced Night Duty Manager to.

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